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Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. • Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing., • Review and manage complex or escalated licensing cases., • Support statutory decision-making processes and licence determinations., • Provide guidance and support to licensing officers and other members of the licensing team., • Undertake quality assurance of licensing decisions, documentation and case records., • Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral., • Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams., • Monitor inspection outcomes and ensure appropriate follow-up actions are completed., • Liaise with landlords, managing agents and other stakeholders on complex licensing matters., • Support landlord engagement activities, including forums, guidance sessions and promotional initiatives., • Contribute to the development and improvement of licensing procedures, guidance and operational processes., • Monitor workloads, case progression and emerging operational risks., • Work closely with contract management colleagues to identify and address quality, performance or compliance issues., • Support the continuous improvement of the licensing service., • Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field., • Strong working knowledge of the Housing Act 2004 and residential property licensing legislation., • Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing., • Experience reviewing complex licensing cases and supporting regulatory decision-making., • Experience of property inspections, housing standards or compliance activity., • Experience providing technical guidance, mentoring or supervising colleagues., • Excellent stakeholder management and communication skills., • Previous local government or regulatory services experience., • Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms., • Operate effectively in a fast-paced environment., • Quickly become productive with minimal supervision., • Work collaboratively with internal teams and external delivery partners., • Demonstrate excellent attention to detail and sound judgement., • Maintain accurate records and robust audit trails., • Manage competing priorities and deadlines., • Communicate confidently with landlords, residents, colleagues and stakeholders., • Work effectively with digital case management systems. This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings The Adecco Group UK & Ireland is an Equal Opportunities Employer. #J-18808-Ljbffr

The Head of Quality Assurance and Regulatory Affairs: • will manage the Quality Assurance and Regulatory Affairs function., • is appointed as the person responsible for regulatory compliance, ensuring that the business meets the requirements of the MDR., • is appointed by Top Management as the Management Representative., • is responsible for developing, implementing, maintaining and promoting the Quality Assurance and Regulatory Affairs strategy and providing leadership to the Regulatory and Quality Assurance functions., • is responsible for driving a quality and regulatory culture, ensuring that all staff are aware of the policies and procedures and the need to adhere to them., • maintaining the Quality Management Systems and ensuring compliance with regulatory requirements., • provides leadership to the Quality Assurance and Regulatory Affairs function, • responsible for ensuring compliance with MDSAP and other regulations (where applicable), • the position is also responsible for making sure filings are completed in key global territories and supporting our customers' regulatory efforts, • takes responsibility for the day-to-day Quality Assurance and Regulatory Affairs activities. In addition, the role is responsible for keeping abreast of all regulatory changes impacting on the business and providing regulatory support to project and development teams across the company., • Act as Management Representative., • Act as the key liaison with the Authorised Person under the European Union Medical Device Regulation., • Ensuring that processes needed for the Quality Management Systems are documented in accordance with MDSAP and ISO 13485 standard., • Reporting to Chief Executive Officer on the effectiveness of the Quality Management Systems and any needs for improvements., • Ensuring the promotion of awareness of applicable regulatory requirements and Quality Management Systems requirements., • Support the preparation of global regulatory strategies for the registration of new and modified products and to implement the regulatory project plan, including applicable regulatory submission schedule deliverables., • To develop, implement, maintain, and promote Quality Assurance strategy., • Raise awareness and advise on compliance routes to support new product development., • To ensure compliance to all applicable standards, regulations and internal procedures by proactively interpreting Quality and regulatory requirements and devising and implementing solutions to support the maintenance and enhancement of Quality Management Systems and regulatory documentation., • Responsible for communications with customers, notified bodies and other regulatory bodies to address Quality Assurance, Quality Management Systems and Regulatory Affairs issues and accreditations., • Responsible for the overall compliance and delivery of Internal and External Audits, CAPA, Management Review and External Audits., • Liaising with competent authorities and regulatory authorities on issues with patient safety for all products., • Ensuring that Vigilance and PMS processes needed for the Quality Management Systems within the Group are documented in accordance with MDSAP and ISO 13485 standard., • Oversee the Complaint handling activities, ensuring all KPI's are met including complaint investigations and regulatory reporting timelines., • Supporting the promotion of supplier and manufacturing quality awareness of applicable quality requirements and Quality Management System requirements., • Responsible for the CAPA process management., • Oversee the Nonconformity process Quality Assurance and Regulatory Affairs team Mandatory: • Five years of professional experience in regulatory affairs or in quality management systems relating to medical devices., • Proven leadership in Quality Assurance and Regulatory Affairs within medical devices., • A demonstrable strong working knowledge and experience of applying medical device standards and regulations within the medical device industry, in particular ISO 60601 series., • Experience in liaising with Notified bodies, Certification Bodies and Competent Authorities., • Experience of development of new products from initial concept to commercialisation., • A track record of developing and executing global regulatory strategies that align with business needs., • Experience managing CE marking and FDA approval processes, • Experience and demonstrated performance working with medical device quality management and/or regulatory affairs, in particular software medical device standards, • Experience working across different regulatory markets; EU, US and UK and any other relevant markets., • Good knowledge of ISO 13485 and MDSAP, • Good knowledge of ISO 60601 series Desirable: • MDR Certification, • Internal Audit Certification, • A demonstrable and broad understanding of medical device quality assurance and regulatory affairs., • The ability to interpret regulatory and standard requirements to ensure that implications for users and processes are clear., • The ability to learn quickly and establish a high degree of regulatory and quality knowledge., • The ability to engage and deliver compelling presentations to a varied audience and communicate and present a technical subject matter in an understandable, coherent manner., • The ability to engage, inspire and manage subordinate staff to achieve the same levels of excellence expected of yourself., • Excellent communication skills, flexible attitude and capable of multi-tasking and working to tight deadlines and under pressure., • The ability to get on with and to influence people both internally and externally and to achieve objectives., • Clear thinker, who can work independently and show leadership in managing and undertaking activities., • Knowledgeable of, and sympathetic to, the commercial and business aspects of any transaction. #J-18808-Ljbffr

Job Title: Senior Residential Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Property Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote Daily rate £261.30 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is implementing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing responsibilities. To support the mobilisation and operation of this important service, we are seeking an experienced Property Licensing Officer (Case Review) to join the retained Council team. This role will focus on reviewing and assuring residential property licence applications and cases processed by the Council's delivery partner, ensuring all applications are complete, appropriately evidenced and ready for statutory determination. Key Responsibilities Review licence applications and recommendations submitted by the delivery partner. Assess supporting information, documentation and evidence to ensure compliance with licensing requirements. Review applicant, proposed licence holder and property details to support statutory licensing decisions. Consider fit and proper person information and other relevant licensing criteria. Identify incomplete, inconsistent or complex cases and return or escalate them as required. Review cases requiring additional information, clarification or investigation. Prepare cases for licence determination and support the issuing of draft and final licences. Review proposed licence conditions and identify cases requiring additional or specific conditions. Maintain accurate case records and audit trails. Liaise with the delivery partner to resolve case issues and improve submission quality. Escalate potential non-compliance, suspected unlicensed properties or enforcement concerns. Manage variations, changes of circumstances and other licensing casework. Contribute to quality assurance and performance monitoring activities. About You We are looking for candidates who can quickly become operational within a fast-paced environment and demonstrate strong analytical and case management skills. Essential Skills & Experience Experience within property licensing, housing, regulatory services or similar casework. Experience reviewing and determining complex applications or regulatory cases. Strong analytical skills and attention to detail. Experience working with high-volume case management systems. Ability to interpret legislation, policies, procedures and supporting evidence. Excellent written communication and record-keeping skills. Ability to manage competing priorities and deadlines. Strong organisational skills and sound professional judgement. Desirable Knowledge of the Housing Act 2004 and residential property licensing. Previous experience within a local authority environment. Experience within private sector housing regulation or property licensing services. What We Offer Opportunity to support the delivery of a major residential property licensing programme. Hybrid working arrangements. Fast-paced and rewarding public sector environment. Potential for assignment extension subject to business requirements and performance. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Compliance Business Support Officer Location: Croydon - Hybrid working, 2 days Office / 3 days remote Hourly rate £17.59 PAYE / £23.24 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Make a Difference in Housing Safety & Compliance Are you highly organised, detail-driven, and passionate about delivering excellent support services? Join our Compliance Team and play a vital role in ensuring the safety and regulatory compliance of housing services. The Role As a Compliance Business Support Officer, you will provide high-quality administrative and operational support across key housing compliance areas, including gas, electrical, fire safety, asbestos, water hygiene, lifts, and wider property safety. You'll be at the heart of ensuring all compliance activities are accurately managed, recorded, and delivered to the highest standards-keeping residents safe and services running smoothly. Key Responsibilities ✔️ Maintain accurate compliance records, ensuring all certification and documentation is validated, processed and stored correctly ✔️ Review and verify compliance certificates for accuracy, completeness, and statutory validity ✔️ Coordinate with residents, contractors, and teams to arrange inspections, servicing, and remedial works ✔️ Raise and manage works orders, purchase orders, invoices, and financial documentation in line with procedures ✔️ Liaise with contractors to track progress, obtain certification, and ensure full compliance reporting ✔️ Monitor performance data and support service improvement and business intelligence activities ✔️ Ensure audit readiness with thorough and compliant record keeping at all times What We're Looking For ✅ Strong attention to detail and organisational skills ✅ Experience in administration, compliance, or housing/property services (desirable) ✅ Ability to manage multiple tasks and meet deadlines ✅ Excellent communication skills with a customer-focused approach ✅ Confidence working with systems, data, and financial processes Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Morden, South West London | Hybrid Working (3 days office / 2 days home) | Leadership Opportunity Are you an experienced public sector procurement or contract management professional looking for a role where your work has a visible impact on communities, public spaces and quality of life? This is a rare opportunity to take ownership of a diverse and high-profile portfolio spanning leisure, culture, sport, parks, greenspaces and arboriculture. From protecting and enhancing much-loved public spaces to supporting leisure and cultural services that bring communities together, you'll play a pivotal role in shaping services relied upon by thousands of residents every day. You will lead the strategic management, governance and performance of a portfolio of contracts worth more than £6 million annually, ensuring exceptional service delivery, strong commercial outcomes and meaningful social value. The Opportunity This role goes far beyond traditional contract management. You will establish and embed a modern, data-led contract management function, creating robust governance frameworks, performance monitoring systems and reporting mechanisms that drive accountability, continuous improvement and value for money. You'll act as the lead for major procurement activity across the service area, overseeing significant tenders, contract mobilisations and improvement programmes while building productive relationships with stakeholders ranging from elected members and senior leaders to community groups, service providers and residents. With a major focus on leisure, cultural services and greenspaces, this position offers the opportunity to influence services that directly contribute to healthier communities, environmental sustainability, civic pride and resident wellbeing. Key Responsibilities Lead the strategic management and performance of high-value greenspace, leisure, culture and sports-related contracts. Develop and implement robust contract management and quality assurance frameworks. Create meaningful KPI, SLA and performance monitoring systems that support continuous improvement. Drive best value, commercial efficiency and social value outcomes across a significant contract portfolio. Lead major procurement exercises and contract renewals within a public sector environment. Build strong partnerships with contractors, stakeholders, community groups and service users. Produce and present reports and recommendations to senior stakeholders and governance boards. Oversee contract mobilisation, implementation and transition activities. Manage budgets associated with large-scale contracted services. Recruit, develop and lead two newly created Contract Monitoring Officer positions, helping shape the future structure and capability of the function. About You We're keen to hear from candidates with a background in public sector procurement, commissioning, contract management or commercial service delivery. You may currently be working as a: Contract Manager Senior Contract Manager Head of Contracts Procurement Manager Category Manager Commissioning Manager Commercial Manager Service Manager with significant contract responsibilityTo succeed, you'll likely have: Experience managing high-value contracts within a local authority, wider public sector organisation or similarly complex environment. A proven track record of establishing or improving contract management frameworks, governance processes and performance monitoring systems. Strong procurement and commissioning experience, including supporting or leading significant tender exercises. Excellent stakeholder management and communication skills, with the confidence to engage senior leaders, elected members, suppliers and community groups. Experience managing budgets and delivering value-for-money outcomes. The ability to analyse performance data and translate insights into service improvements. Previous line management experience or the desire to develop and lead teams. Why Consider This Role? This is an opportunity to leave a lasting mark on services that people genuinely care about. Few contract management positions offer the chance to influence everything from parks and open spaces to sports facilities, leisure services and community-focused cultural programmes. You'll be joining at a key stage in the development of the function, with the autonomy to implement new systems, shape contract governance and build a high-performing team. Diversity & Inclusion We welcome applications from people of all backgrounds, experiences and identities. We are committed to supporting our clients to build diverse workforces that reflect the communities they support. Applications are encouraged from women, men, non-binary people, LGBTQ+ individuals, people from ethnically diverse backgrounds, disabled people, carers, and those returning to work following a career break. If you have the skills, experience and potential to succeed in this role, we would love to hear from you. Location: Morden, South West London Working Pattern: Hybrid (3 days office / 2 days home) Salary: £60,500 to £62,500 pa Type: Permanent, Full Time For a confidential discussion and further information, please get in touch

SEND Tribunals Officer Croydon (Hybrid Working) £26.68 per hour PAYE / £35.48 per hour Umbrella ⏰ 36 hours per week, Monday to Friday Initial 12-Month Contract Our client, Croydon Council, is seeking an experienced SEND Tribunals Officer to join their Children, Families and Education Service on a long-term contract basis. The successful candidate will play a key role in managing SEN Tribunal and mediation cases, representing the Local Authority and ensuring compliance with statutory SEND processes. The Role As a SEND Tribunals Officer, you will take lead responsibility for managing and responding to appeals lodged with the Special Educational Needs and Disability Tribunal (SENDIST). You will work closely with families, schools, legal representatives, health professionals and internal stakeholders to achieve the best outcomes for children and young people with SEND. Key duties include: Managing a caseload of SEND Tribunal appeals from initial review through to hearing. Preparing detailed written submissions, evidence bundles and Tribunal documentation. Representing the Local Authority at SEND Tribunal hearings and case management meetings. Leading on mediation requests and supporting dispute resolution processes. Assessing legal, financial and reputational risks associated with Tribunal and mediation cases. Working collaboratively with education, social care, health professionals and legal services. Providing advice and guidance on SEND legislation and Tribunal processes. Monitoring outcomes, maintaining accurate records and producing management reports. Contributing to service improvement through analysis of trends, outcomes and lessons learned.About You To be considered, you will have: Degree-level education or equivalent experience. Strong knowledge of SEND legislation, including the Children and Families Act 2014 and SEND Code of Practice. Experience working within a Local Authority, education, legal, public sector or SEND environment. Experience managing complex casework, appeals, complaints, mediation or Tribunal processes. Excellent written communication skills with the ability to prepare high-quality reports and submissions. Strong analytical, organisational and problem-solving abilities. Experience working with multiple stakeholders, including families, schools and professionals. Confidence managing sensitive and potentially challenging situations professionally.Additional Information Hybrid working arrangement with 2-3 days per week in the office at Bernard Weatherill House, Croydon. 36 hours per week, Monday to Friday. Enhanced DBS required. Initial 12-month contract with potential for extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Register & Advice Officer Location: Croydon, CR0 1EA (Hybrid Working) Contract: 3 Month Temporary Assignment (Possible Extension) Hours: 36 hours per week, Monday to Friday Pay Rate: £21.41 per hour PAYE Office Attendance: 3 days office-based, 2 days remote working Are you experienced in housing needs, allocations, housing register assessments, or housing advice? We are recruiting for a Housing Register & Advice Officer to join a busy Housing Needs team, supporting residents by assessing housing applications, providing expert housing advice, and ensuring fair access to social housing opportunities. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality customer service and supporting vulnerable residents through complex housing issues. The Role As a Housing Register & Advice Officer, you will be responsible for assessing applications to the housing register, determining eligibility and priority in line with housing legislation and allocation policies, and providing comprehensive housing advice to residents. Key responsibilities include: Assessing housing register applications and determining eligibility, priority, and banding. Verifying applications through evidence gathering, records checks, and liaison with internal and external partners. Providing housing advice and guidance to applicants, helping them understand their housing options and prospects. Managing medical priority assessments and coordinating relevant supporting evidence. Maintaining accurate case records and ensuring compliance with policies, procedures, and legislation. Responding to enquiries from residents, advocates, councillors, and MPs within agreed timescales. Identifying safeguarding and child protection concerns and making appropriate referrals. Working collaboratively with housing providers, support agencies, and council departments to achieve positive outcomes for residents. Promoting alternative housing solutions, mobility schemes, and home ownership initiatives where appropriate.Essential Requirements We are seeking candidates who can demonstrate: Good knowledge of social housing, housing allocations, homelessness legislation, and housing register processes. Experience assessing housing applications or working within a housing needs, allocations, homelessness, or housing advice environment. Strong customer service skills with the ability to explain complex housing matters clearly and sensitively. Demonstrable empathy and commitment to supporting vulnerable residents. Ability to make sound, evidence-based decisions whilst applying legislation, policy, and procedural guidance accurately. Excellent organisational skills with the ability to manage a high-volume caseload and competing priorities. Strong written communication skills, including drafting professional correspondence, reports, and case notes. High levels of accuracy and attention to detail. Experience working collaboratively with internal teams and external partners. Resilience and professionalism when dealing with challenging situations. Good IT skills, including experience using case management systems, databases, and Microsoft Office applications. Ability to prioritise work effectively and meet deadlines.What's on Offer? £16.36 per hour PAYE Hybrid working arrangement (3 days office / 2 days remote) 36-hour working week, Monday to Friday Initial 3-month contract with potential extension Opportunity to make a genuine difference to residents facing housing challengesIf you have experience within Housing Needs, Allocations, Homelessness Prevention, Housing Advice, or Housing Register services and are looking for your next opportunity, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Officer London Local Authority | Hybrid Working | Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension £22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Senior Licensing Officer Location: Croydon, CR0 1EA - Hybrid Working - 3 days office / 2 days remote (travel around borough) Daily rate £335 PAYE Contract Length: 3 -month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role The London Borough of Croydon is introducing new Selective Licensing and Additional HMO Licensing schemes alongside its existing Mandatory HMO Licensing programme. To support the successful mobilisation and delivery of these schemes, we are seeking an experienced Senior Residential Licensing Officer to provide technical leadership and operational oversight within the Council's retained licensing function. This is an exciting opportunity for an experienced housing, regulatory or property licensing professional to play a key role in ensuring that residential licensing activities are delivered efficiently, compliantly and in accordance with legislative requirements. Key Responsibilities As Senior Residential Licensing Officer, you will: Provide senior technical advice and oversight across Selective, Additional HMO and Mandatory HMO Licensing. Review and manage complex or escalated licensing cases. Support statutory decision-making processes and licence determinations. Provide guidance and support to licensing officers and other members of the licensing team. Undertake quality assurance of licensing decisions, documentation and case records. Identify cases requiring further investigation, inspection, compliance intervention or enforcement referral. Coordinate and schedule property inspections and compliance activity with delivery partners and enforcement teams. Monitor inspection outcomes and ensure appropriate follow-up actions are completed. Liaise with landlords, managing agents and other stakeholders on complex licensing matters. Support landlord engagement activities, including forums, guidance sessions and promotional initiatives. Contribute to the development and improvement of licensing procedures, guidance and operational processes. Monitor workloads, case progression and emerging operational risks. Work closely with contract management colleagues to identify and address quality, performance or compliance issues. Support the continuous improvement of the licensing service. Essential Experience Significant experience in residential property licensing, private sector housing, housing regulation, environmental health or a related field. Strong working knowledge of the Housing Act 2004 and residential property licensing legislation. Experience of Selective Licensing, Additional HMO Licensing and/or Mandatory HMO Licensing. Experience reviewing complex licensing cases and supporting regulatory decision-making. Experience of property inspections, housing standards or compliance activity. Experience providing technical guidance, mentoring or supervising colleagues. Excellent stakeholder management and communication skills.Desirable Experience Previous local government or regulatory services experience. Experience working with systems such as MetaStreet, Uniform or similar licensing and regulatory platforms. What We're Looking For We are seeking a professional who can: Operate effectively in a fast-paced environment. Quickly become productive with minimal supervision. Work collaboratively with internal teams and external delivery partners. Demonstrate excellent attention to detail and sound judgement. Maintain accurate records and robust audit trails. Manage competing priorities and deadlines. Communicate confidently with landlords, residents, colleagues and stakeholders. Work effectively with digital case management systems. Working Arrangements This role is offered on a hybrid basis, with attendance required at Council offices and other locations across the borough as necessary. Regular travel may be required for inspections, stakeholder engagement and operational meetings Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Channel Islands | Residential Childcare Officer | £22.50/hr | Free Travel & Accommodation Residential Childcare Officer – Jersey This is your opportunity to join a highly regarded Residential Childcare Service in Jersey, Channel Islands, supporting children and young people with complex needs in dedicated short break homes. Offering £22.50 per hour (outside IR35), this role includes free travel and shared accommodation, allowing you to maximise your take-home pay while making a genuine difference to children's lives. Working within a trauma-informed, child-centred service, you will provide high-quality care and support to children and young people with complex physical and learning disabilities, autism, medical needs, communication difficulties, and other additional needs. You'll help create safe, nurturing environments where children can enjoy meaningful experiences, develop independence, and reach their full potential. You'll become part of a supportive, experienced team working alongside families and a range of professionals including education, healthcare, CAMHS, social workers and other multi-agency partners. The service is led by an established management team committed to providing excellent support, supervision and professional development. About the Role As a Residential Childcare Officer, your responsibilities will include: Providing person-centred care and support for children and young people with complex needs. Supporting daily routines, personal care, community activities and social experiences. Assisting with medication administration and, where required, PEG feeding. Using trauma-informed approaches to build positive relationships and promote emotional wellbeing. Working collaboratively with families and professionals to deliver outstanding outcomes. Safeguarding children and ensuring their voices remain central to all planning and decision-making. We Are Looking For Candidates with experience supporting children and young people with: Complex physical and learning disabilities Autism Complex medical conditions Communication needs, including non-verbal communication Person-centred planning Medication administration PEG feeding What We Offer £22.50 per hour (net payable to agency) Outside IR35 Double pay on Bank and Public Holidays Free shared accommodation Travel expenses paid to and from Jersey at the beginning and end of your contract Sleep-in allowance (where applicable) Standby payment of £6.875 per hour Additional payment if disturbed during sleep-in Supportive, experienced management team Opportunity to work within a respected and ambitious children's residential service Shift Pattern This is a full-time rota-based position requiring flexibility to work: Early shifts (7:00am–3:00pm) Late shifts (2:00pm–10:00pm) Night shifts Waking nightsShift patterns will vary according to the needs of the service. Essential Requirements Level 3 Diploma in Residential Childcare (or equivalent) Minimum 5 years' experience working in residential childcare Full, clean manual driving licence Enhanced DBS (Update Service preferred) Ability to relocate and work full-time in JerseyContact (url removed) for more details

Location: Croydon Rate: £20 - £25 Per hour Contract: 6 Months Hyperion Partners Recruitment is delighted to be supporting a leading organisation in the housing and property services sector with the appointment of a Repairs Officer on a 6-month temporary contract. This is an excellent opportunity for an organised and customer-focused professional to join a busy Property Services team, providing high-quality administrative support and coordinating repairs and maintenance services across a housing portfolio. The Role As a Repairs Officer, you will play a key role in ensuring repairs are scheduled and managed efficiently, while providing an excellent service to residents, contractors and internal stakeholders. You will act as an important first point of contact for repairs-related enquiries and work closely with contractors and colleagues to ensure works are progressed within agreed timescales and service standards. Key Responsibilities • Provide high-quality administrative and customer service support within the Property Services team., • Raise works orders for repairs and pest control., • Schedule repair works according to priority and workstream., • Liaise with contractors daily regarding work in progress and outstanding works., • Monitor jeopardy reports and help ensure repairs are completed within agreed service levels., • Manage work in progress to improve customer satisfaction and achieve a first-time-right approach., • Monitor and respond to CRM cases and calls within agreed timescales., • Act as a first point of contact for residents, contractors and external organisations., • Maintain accurate records, data and electronic filing systems., • Assist with contractor invoice processing., • Support the maintenance and updating of stock condition databases., • Arrange surveyor inspections and carry out resident satisfaction surveys., • Assist with correspondence, telephone enquiries and general administration., • Provide administrative or reception cover when required., • Work collaboratively with internal teams and external stakeholders to deliver an effective, joined-up service., • Support the management and resolution of complaints in a professional and collaborative manner., • Carry out other reasonable duties in support of the Property Services function. About You We are looking for someone who is highly organised, customer-focused and able to manage competing priorities in a busy environment. You will ideally have: • Strong organisational skills and the ability to manage your own workload., • Excellent written and verbal communication skills., • Good literacy, numeracy and IT skills., • The ability to work effectively under pressure and adapt to changing priorities., • A proactive approach, with the confidence to work independently as well as within a team., • Strong attention to detail and accurate administrative skills., • A professional, friendly and collaborative approach., • A commitment to equality, diversity and inclusion., • Good IT knowledge and confidence using systems for data entry and record management. Desirable Experience • Previous experience working within a housing, property services or repairs environment., • Experience providing high-quality administrative support to a team., • Knowledge or experience of property services-related procedures. Apply Now If you're an organised and customer-focused Repairs Officer looking for your next opportunity, this 6-month temporary contract could be an excellent opportunity to develop your experience within a busy property services environment. Apply today to find out more about this opportunity and take the next step in your career with Hyperion Partners Recruitment

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