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Company : Tender Heart Support Services Ltd. Location: London Working Hours: 37.5 hours per week Salary: £12 - £20 per hour (dependent on experience) Annual Salary £23,400 to £39,000 Start date : Immediately About Us: Tender Heart Support Services Ltd is dedicated to providing high-quality, compassionate care to individuals with varying needs. We aim to foster independence, enhance quality of life, and empower individuals to lead fulfilling lives. We are currently seeking an enthusiastic, dedicated, and empathetic Independent Living Support Officer to join our team and help our service users achieve their personal goals. Role Overview: As an Independent Living Support Officer, you will play a key role in supporting individuals with day-to-day activities to enable them to live as independently as possible. This may include support individuals to carry out their personal care, household tasks, supporting social inclusion, and promoting overall wellbeing. Key Responsibilities: · Provide support for individuals in their homes, promoting dignity and independence. · Encourage them to carry out their daily tasks such as, cooking, cleaning, and shopping. · Help individuals manage their finances, including budgeting, paying bills, and keeping track of personal expenses. · Encourage and facilitate social activities, ensuring service users engage in community events or leisure activities. · Support individuals in attending appointments, social gatherings, or recreational activities to promote social inclusion. · Maintain accurate records of service user progress and report any concerns or changes to management. · Offer emotional support and companionship, helping individuals build confidence and cope with challenges. · Listen and provide reassurance or guidance when necessary. · Maintain accurate and up-to-date records of the service users’ care and progress. · Report any concerns or changes in the health or wellbeing of service users to senior staff or healthcare professional. Essential Requirements: · Previous experience in a similar support or care role is desirable. · A passion for supporting individuals to live independently. · Strong communication skills and the ability to work as part of a team. · Patience, empathy, and understanding of individual needs. · Ability to maintain confidentiality and work within safeguarding protocols. · A flexible approach to working hours. · Desirable Qualifications: · NVQ Level 2 or 3 in Health and Social Care or equivalent. · First Aid and/or Manual Handling certification (preferred but not essential). What We Offer: · Competitive salary and benefits package · Opportunities for career growth and development with comprehensive training · A collaborative and supportive team environment · Flexible working hours · Plus other company benefits, such as health insurance, travel allowances · Supportive and friendly team environment. · Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements. This post is subject to an Enhanced level check by the Disclosure & Barring Service (DBS). We look forward to hearing from you! Closing Date 5th February 2025
ACCOUNTS ASSISTANT #INTERNSHIP We are looking for a hard-working and confident intern whose primary focus will be on assisting in effective delivery of the #financial #accounting. Main Responsibilities: -Taking responsibility for #Bookkeeping & #accounts preparation -Bank reconciliation on excel and accounting software -Answering telephone calls, emails and sorting out posts if any -Attention to detail & deliver high quality work -Professional manner and strong ethical code -Commitment to working efficiently and accurately -Register clients for Self-Assessment, prepare and digitally file Letter Of Engagements (LOE) -Chase up Self-Assessment, PAYE, & VAT registration with the #HMRC -Any other office tasks related to work on ad hoc basis Skills & Education Required: -Studying towards #Accountancy or have done some equivalent -Intermediate knowledge of #MicrosoftOffice, in particular Word and Excel, -knowledge of #accountingsoftware (preferred but not required) -Good Communication Skills -Ability to work well as part of a team -Self-motivated with good organisational, problem-solving and decision-making skills -Reliable, efficient and responsible -Successfully prioritise different tasks in given time Only travel expenses will be paid. Once the 3 months probation period is over we will review your performance and decide future course of action into our company. Please send us your #CV and cover letter if you think you are right for the job.
Job Description: We are seeking a talented and motivated Project Coordinator to join our dynamic team in the creative industry. The ideal candidate will play a pivotal role in managing various tasks and projects, ensuring that they are executed efficiently and successfully. Key Responsibilities: - Coordinate and manage multiple projects simultaneously, ensuring all deadlines are met. - Liaise with team members, clients, and stakeholders to facilitate effective communication and collaboration. - Organise and maintain project schedules, ensuring all milestones are tracked and achieved. - Assist in the visual and conceptual development of projects, contributing creative ideas and solutions. - Support video editing processes, including organising footage, making edits, and collaborating with editors to ensure high-quality outputs. - Monitor project progress and report updates to relevant parties. Ensure all project documentation is accurate, up-to-date, and easily accessible. - Foster a positive and proactive team environment, encouraging collaboration and creativity. Qualifications: - Excellent communication and organizational skills. - Strong attention to detail and a keen eye for aesthetics. - Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software (such as Premiere Pro or Final Cut Pro), along with Microsoft Office (Word, Excel, PowerPoint). - Previous experience in the film or creative industry is a plus. - A proactive attitude with the ability to work collaboratively in a fast-paced environment. - Strong problem-solving skills and the ability to think creatively. - Available 24/7 in emergency. - As it is Global program, might need to travel several countries for shooting. Join Us: If you are passionate about bringing innovative ideas to life and making a significant impact in the creative field, we invite you to apply for this exciting opportunity. Your contributions will play a vital role in shaping our projects and enhancing our team's success. This will be short term 4-6 months contract.
Job Title: Customer Service Manager Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products.
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
Vacancies for both Male and Female SIA Trainers for well renowned training centre in Romford: ** About the role:** We are looking to recruit both male and female SIA Trainers to work within our well established training centre. We are looking for qualified, passionate and experienced trainers to deliver SIA training course in Door Supervision and Security Officer to our students. The SIA courses are delivered to unemployed learners looking to work in the security industry. About you: Valid SIA license Right to work in the UK Trackable experience of at least three years as security trainer. About Us: B2B Educators is dedicated to empowering the local community especially the young generation with innovative solutions that trying to eliminate the unemployment with skilful short courses ,professional trainings and diploma courses to progress in further education. Our mission is to provide top-tier educational resources, training, and support that enhance teaching and learning experiences across all levels. With a focus on collaboration and continuous improvement, we strive to create a dynamic environment where educators can access the tools and strategies they need to inspire their students and foster growth. At B2BEducators, we are committed to driving positive change in education through excellence, innovation, and partnership. We are passionate about providing professional trainings, higher education, and distance learning experiences, with a strong focus on improving the quality and accessibility of education in the digital age. If you're ready to contribute to the transformative journey of professional education, apply today! Join us at B2B Educators, where your expertise meets our commitment to excellence. If you are interested, please submit your application as early as possible. Hours will vary depending on courses delivered. Pay rates are negotiable depending upon experience. Role is available on a self-employed basis. Job Type: Freelance Pay: From £170 - £220 per day
Position Requirements: Residence: Live-in position. Age: 20-35 years old. Visa Requirement: Must hold a valid long-term UK visa with legal work authorization. Key Responsibilities: Perform daily household cleaning and maintenance to ensure a tidy and organized living environment. Flexibly arrange tasks according to the family’s needs and complete related duties efficiently. Personal Qualities: Strong sense of responsibility with meticulous attention to detail. Extensive experience as a domestic helper, familiar with high standards of household service. Salary and Benefits: Pay: Competitive salary based on experience and qualifications (£2,500-£3,200/month). Hours: 8-10 hours per day, with one day off per week. Additional hours will be compensated separately. Environment: Friendly and supportive working environment. Work Location: 9 Millbank, London, SW1P 3AN, United Kingdom. How to Apply: Please send your CV. We look forward to welcoming a reliable and professional helper to join our household!
🚴♂️ Get Paid to Ride A Bike Around Central London! 🚴♀️ Location: Central London Start Date: Immediate for the right candidate Salary: £13.15 per hour Hours: 35 hours per week (8 AM - 3 PM) Weekends Off! 🎉 Ready to join a cool team in Central London? If you're all about cycling, love meeting new people, and want a job that lets you be active while earning good money—this is it. Plus, you’ll have your weekends free to enjoy yourself! What You’ll Be Doing: Start your day at our Battersea kitchen (yes, it’s a kitchen, so expect some fun vibes). You’ll check in, restock any out-of-stock items, and then prep your route for a smooth day of deliveries. It's like playing Tetris with your bike—timing is key! 🕗 Delivery Time: Cycle to offices across Central London, drop off corporate orders, and spread some love by delivering marketing materials and samples along the way. It’s a great way to make connections while keeping fit! Finish up by checking back in with the team at the development kitchen. You’ll pitch in with any extra tasks—whether it’s a quick stock check or helping with outreach jobs. 👏 What We’re Looking For: A Passion for Cycling: You’ll be riding up to 20 miles a shift, so if you love being on two wheels, you’re our person! 🚲 People Person: You know how to build friendly relationships on the go. Making customers smile is your thing! Super Organised: We need someone who can keep track of deliveries, manage their route, and keep everything ticking along smoothly. Problem Solver Extraordinaire: Things don’t always go to plan, but you’re quick to adapt and make sure everything gets delivered on time. Go-Getter: You’re proactive, always ready to jump in and help wherever needed. You get things done! 💪 What You Need to Know: Immediate Start for the right candidate! Get ready to jump in and start riding ASAP. Team Vibes: You’ll be joining a supportive team that’s always ready to help each other out. We’ve got your back! Weekends Off: Yep, you heard that right—your weekends are yours to do whatever you want. No weekend shifts here! 🙌 Performance Tracking: We’ll be keeping track of delivery times and service quality, just to make sure we’re always on point. 📦 Ready to Ride? Apply Now! 🚲💨 If this sounds like the perfect gig for you, don’t wait! Apply today, and let’s get you rolling with us. We can’t wait to meet you and get you started. 🚀
Wok chef - Plaza Khao Gaeng Salary - Up to £16 ph Schedule - Full Time Experience - Previous experience within a similar role Plaza Khao Gaeng are seeking a Wok chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Wok chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng, Arcade Food Hall’s flagship Southern Thai restaurant, is a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. It is in this spirit Plaza Khao Gaeng fills the mezzanine at Arcade Food Hall. Located just off Tottenham Court Road, in London’s Centre Point, Arcade Food Hall showcases our core philosophy of creating multiple unique brands, and championing emerging food and drink talent, all under one roof. The Position We're looking for an experienced Wok Chef to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Wok Chef within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;
Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.
We are a fast growing business in the print and sign industry, looking at taking on new talent to enhance our presence in the market place. We are after someone that is both keen and hungry for sales with experience in the printing industry to help take this company to the top. We all work to the one goal, growth, with customer care, service and product quality high on our agenda. If you feel you fit all of the above, contact us for an exciting career in the fast paced Printing and Sign industry. Working both at the office and visiting clients to achieve sales goals in the B2B environment. We have both small and large format high volume print and finishing machines that will cater to suit many requirements for the customer.
As the registered manager you will be responsible for: Responsibility for and overseeing the day-to-day management, staffing, organisation, and the smooth running of the Supported living care home, as well as the general well-being of the residents and staff Deal with challenging clients, behaviour management. Recruiting, training, and managing a team of home care professionals Providing leadership, direction, and supervision to all staff Assessing the social and health needs of residents. Monitor the planning and ongoing evaluation of care Continually assess and supervise the work of staff to ensure consistently high standards and efficient running of the care home Ensuring all required CQC standards are adhered to and undertaking all staff supervisions and appraisals in accordance with the requirement of the CQC To comply with regulations and procedures regarding Health & Safety, fire precautions, and personnel management and keep records as required To comply with regulations as laid down instatute and by the local registering authority To ensure the occupancy level and budgets are met Overall responsibility for a balanced and efficient staff duty rota Offering out of office 24/7 ‘on call’ and 'on site' support Creating and upholding an open, honest, and playful work culture Continually looking to improve how we administer and deliver care Rewards and Benefits Our staff are at the heart of what we do, which is why in return for your dedication you will receive a competitive salary, as well as several benefits, including but not limited to: Performance Related Bonus Scheme 33 days leave (including Bank Holidays) per year The ideal candidate will have: At least two years continuous experience as a CQC Registered Manager of Care Homes with a proven track record Knowledge of Care Quality Commission (CQC) Guidelines. Knowledge of IT systems Clear DBS Check Level 5 in Health and Adult Social Care
Our client is looking for an experienced professional in healthcare with extensive knowledge in the field. The ideal candidate should be British-trained and have at least five years of experience working in the UK healthcare sector. The primary responsibilities will include auditing and ensuring compliance with regulations. This is a part-time position, offering 21 hours of work per week.our client is seeking an experienced person in Health Care that has an in-depth knowledge in healthcare. British trained with not less than 5 years of working in the UK in the healthcare sector. You will be responsible for auditing and ensuring all compliances are followed. This is a part time position of 21 hours a week.
Job Opportunity: Direct Engagement Representative Location: On-site Type: Permanent, Full-Time Salary: £300–£550 per week (based on experience, with potential to increase over time) Why Join Us? Compensation: With no prior experience, you can expect to earn between £300 to £550 per week. Earnings grow as your skills and experience develop, with no cap on your potential earnings. Convenience: Our office is located within a short walk from the train station, and free parking is also available on-site for easy commuting. Career Growth: We offer excellent opportunities for both personal and professional growth within a collaborative, supportive team environment. Flexible Schedule: Our office is open Monday through Saturday, and we require a minimum of four days of availability each week. Weekends are optional, though highly appreciated. Workplace Community: Enjoy a positive, friendly workplace with team-building activities, ensuring a warm and welcoming atmosphere every day. Exciting Travel Opportunities: Join us on all-expenses-paid domestic and international trips as part of quarterly or annual company events, where you can network and work on exciting initiatives. Requirements: Daily Meetings: You must be physically present at daily office meetings to ensure clear communication with clients and maintain high-quality standards. Benefits: Performance-based bonuses On-site parking Referral program How to Apply: Don't miss this incredible opportunity to join a dynamic team, enjoy uncapped earning potential, and participate in exciting travel opportunities! Attach your resume to apply and start your next adventure with us today.
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025
Real Estate Agent – Luxury Real Estate Location: London, UK Compensation: Base Salary: Standard Earnings Potential: £35,000+ in your first year including commissions o 30% commission during the review period o 20% unlimited commission thereafter • Bonuses: Performance-based bonuses available Join Our Award-Winning Boutique Real Estate Agency! Step into the world of high-end real estate with The Avenue, an award-winning boutique agency in London. Recently crowned Best Boutique Advisors in London 2024 and listed among the Top 100 globally by the Luxury Lifestyle Awards, we are redefining luxury property transactions with a personal touch. As a family-owned firm, we combine a dynamic, fun, and hardworking culture with the drive to become London’s most exclusive and fastest-growing agency. With plans to expand to Spain, Switzerland, and France, now is the perfect time to join a team that’s going places—literally! Why Join Us? When you join The Avenue, you become part of a close-knit, family-like team that values hard work, results, and financial success. You’ll benefit from: A Results-Driven Environment: Be prepared to work hard, bring results, and be rewarded generously. Exciting Growth Opportunities: With our ongoing expansion, career progression is limitless. Top-Notch Training: We provide all the tools, knowledge, and mentorship to ensure you thrive in the luxury real estate market. Exclusive Listings: You’ll work with the most luxurious properties in London, building expertise and deep client relationships. Your Role As an Agent, you’ll be at the heart of our business, handling some of London’s finest properties and developing strong client relationships. This is not a volume-based role—our focus is on quality, not quantity. Key Responsibilities: Luxury Property Transactions: Manage high-value sales and lettings, including prospecting, viewings, social media marketing, negotiations, and market analysis. Client Advisory: Guide clients through the property sales process with strategic advice and unparalleled service. Real Estate Expertise: Provide insights into property value identification, finance investments, and landlord/tenant communications. Team Collaboration: Work closely with vendors, buyers, solicitors, and fellow associates to deliver seamless transactions. Career Development: Take on leadership opportunities as the team grows, potentially mentoring junior associates. What We’re Looking For We’re seeking a motivated and professional individual who is: Experienced in Sales or Real Estate: Ideally, with 1 year of experience at an agency, or transferable skills in sales. (No experience in real estate demanded) Passionate About Design & Architecture: Someone who respects and admires the beauty of exceptional property design. Hardworking & Driven: Success in luxury real estate requires more than a 9-to-5 mindset. We need someone willing to go the extra mile to meet client needs and deliver results. Eager to Learn & Grow: A hunger for success, respect for hard work, and commitment to a long-term career with The Avenue. Respectful & Client-Focused: Strong interpersonal skills and the ability to build trust with clients. What We Offer Support & Training: From day one, we’ll help you grow with: In-House Sales Academy: Exclusive training to develop your skills and knowledge. Ongoing Mentorship: Learn directly from industry experts and seasoned associates. On-the-Job Learning: Gain hands-on experience with London’s luxury real estate market. Flexible Working Environment: Hybrid Working Model: After the review period, work from the office a minimum of 80% of the time, with flexibility based on business needs. Weekend Work: Required twice a month. Additional Benefits: New Office Location: We’re negotiating for a new premium site in London, offering a modern and collaborative workspace. Wellbeing & Lifestyle Perks: Access to a range of benefits supporting your personal and professional life. Compensation Details • Base Salary: Standard. • Commission: o 30% during your review period o 20% unlimited commission on all sales and lettings thereafter Earnings Potential: £35,000+ in your first year, with no cap on your earnings. • Bonuses: Additional rewards for top performance. Ready to Join Us? If you have sales or real estate experience or not, a passion for luxury property, and the determination to build a lucrative, long-term career, we’d love to hear from you. At The Avenue, you’ll thrive in a supportive, results-driven environment where hard work pays off— literally. Apply now and take the first step toward a luxurious career in real estate!
The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.
Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM
An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.
Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.