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White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do • Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business., • Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions., • Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture., • Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment, • Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business, • Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: • Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively, • Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs, • Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases, • A balance of self-reflection and bias for action, • Strong ownership and excellent communication, • A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: • A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space., • A learning environment with access to many excellent resources including online technical courses and in-person leadership training, • A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) • Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business, • Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we’re looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Do you enjoy using evidence and judgement to manage risk and raise professional standards? Looking for a senior regulatory role with real impact and public value? TPP is recruiting a Senior Regulatory Officer (Supervision) on behalf of a national regulator working in the public interest. This is a 15-month maternity cover position within a values-led organisation, focused on risk-based supervision, relationship management and improving compliance outcomes. Key Responsibilities • Manage a portfolio of regulated individuals, organisations and training providers, • Conduct desk-based reviews and on-site visits, agreeing and monitoring actions, • Lead compliance testing, regulatory returns and thematic reviews, • Maintain accurate case records and produce high-quality reports, • Contribute to regulatory policy development and continuous improvement, • Support and mentor junior colleagues About You Essential: • Strong understanding of regulatory or quality frameworks, • Experience assessing risk and making evidence-based decisions, • Excellent written and verbal communication skills, • Ability to manage competing priorities and work at pace Why Apply? • Senior role with real influence on standards and public protection, • Flexible hybrid working (2 days in the office, 3 from home), • Opportunity to contribute to meaningful, public-interest regulation We are reviewing CV’s as they come through. If this is of interest, please don’t delay in applying. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Working hours – full time (35 hours a week, Monday - Friday) Location – London, hybrid homeworking (minimum 6 days a month in office) The Federation of the Royal Colleges of Physicians of the UK plays a pivotal role in shaping the future of physician training and standards across the UK and internationally. Through our work in assessment, training and professional development, we influence the quality of medical practice and patient care. Following a recent review, we are strengthening our executive leadership structure to support the Federation’s next phase of development. This includes the creation of a new Chief Assessment & Quality Officer role, providing dedicated executive leadership for assessment and quality assurance activities. We are also recruiting a new Chief Operating Officer following the planned retirement of the current postholder. Both roles report directly to the Federation Chief Executive Officer, operate as peers within the executive leadership team, and will play a key part in leading organisational transformation and modernisation across complex, high-profile national functions. A critical and high-profile executive role with accountability for the integrity, quality and delivery of all Federation assessments. You will lead the end-to-end assessment function, ensuring: • Robust, fair, secure and resilient assessments, • Strong regulatory confidence and compliance, • Continuous innovation in assessment design and delivery, • Excellence in candidate experience and outcomes This role requires a credible and experienced leader with a significant level of expertise in assessment, education or measurement within high-stakes environments, and the ability to operate confidently at Board and regulatory level. About you We are seeking: • Proven executive leadership experience in complex organisations, • The ability to lead at scale, through others, in high-performing environments, • Strong strategic thinking combined with operational delivery, • Experience working with Boards, senior stakeholders and external partners, • A collaborative, values-driven leadership style, • Experience leading transformation, change and organisational improvement Why join us This is an opportunity to: • Play a key role in shaping the future of postgraduate medical training and assessment across the UK, • Lead complex functions at the highest level in a respected, mission-driven organisation, • Work with senior stakeholders across healthcare, education and regulation, • Drive meaningful organizational, operational and digital transformation, • Contribute directly to standards, quality and patient care. Starting salary on appointment will be circa £90,000 depending on experience (Grade 9 of the RCP Pay scales). Closing date: 01 June 2026 1st stage interviewing date: w/c 08 June 2026 2nd stage interviewing date: w/c 15 June 2026 The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

Salary: £34,000 - £36,000 Contract: Permanent Location: London – 1-2 day pw Closing date: 21st May Benefits: Competitive benefits package including generous leave, up to 11% pension and flexible working arrangements We are delighted to be partnering with a nationally recognised cultural and heritage charity to recruit a Trusts Executive / Trusts Officer. This is a fantastic opportunity for an early career or developing trust fundraiser to build specialist expertise within a dynamic and ambitious philanthropy and partnerships team. If you aren’t working in fundraising but have experience writing persuasive copy for external audiences that would also be suitable. Reporting to the Trusts Manager, you will play a key role in supporting the growth of charitable income from trusts and foundations. You will manage your own portfolio of lower to mid value funders while contributing to a strong and sustainable pipeline of prospects and donors. The role offers significant exposure to high quality proposal development, stewardship, and cross organisational collaboration. To be successful in this role, you will need: • Experience in trusts and foundations fundraising, grant writing or a role where strong copy-writing skills is key, • Confidence building positive, professional relationships with donors or external audiences, • Strong organisational skills, with the ability to manage multiple deadlines and priorities If you would like to discuss this opportunity, please contact us and quote the reference 2964AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity roles. We are passionate about improving equality across the sector; you can read more about our commitment to diversity here: https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/ Please note: if sufficient applications are received, the hiring organisation reserves the right to close the recruitment period early.

Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You’ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities • Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels, • Manage supporter acquisition, retention and stewardship activity, • Develop and optimise supporter journeys using data and insight, • Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations, • Work with external agencies and suppliers to deliver high-quality campaigns, • Ensure all fundraising activity is compliant with GDPR and fundraising regulations, • Collaborate across teams to maximise supporter engagement and lifetime value, • Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: • Experience delivering successful individual giving or direct marketing campaigns across multiple channels, • Excellent copywriting and communication skills, • Strong project management and organisational abilities, • Confidence working with data, budgets and campaign reporting, • Knowledge of supporter journeys, retention and lifetime value principles, • Understanding of GDPR and fundraising compliance, • A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke’s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. • Salary: up to £35,000 per annum, • Contract type: Full time, permanent, • Location: London, Harrow, hybrid working, 2 days in the office, • Deadline: 2nd June at 8am, • Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Salary: £40,000 plus benefits Contract: Permanent (full-time; flexible working considered) Location: London – 2 days pw Closing date: ASAP – rolling interviews This organisation is looking for an experienced and passionate Senior Face to Face Fundraising Officer to play a pivotal role in delivering their direct marketing strategy. This role will work closely with agency partners so you will need to lead on managing the relationships with those agencies, ensuring quality and providing training alongside working with internal operational teams. You’ll ensure fundraising campaigns are delivered to the highest standards, are fully compliant with fundraising regulations and meet agreed performance targets. This is an exciting opportunity for someone who thrives on presenting, motivating others and working collaboratively across teams to make a real and tangible difference. To be successful in this role, you will need: • Experience of delivering engaging training or presentations to small and medium sized groups (this doesn’t have to be in the charity sector), • A proven ability to motivate and inspire others to achieve targets, • Experience of planning, monitoring or delivering projects or campaigns to deadlines, • Strong interpersonal and communication skills, with confidence working across a wide range of stakeholders If you would like to discuss this role, please contact us and quote the reference 2960AJ. Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge to match candidates to the most suitable charity roles and are committed to improving equality and diversity across the sector. If sufficient applications are received, the charity reserves the right to close the vacancy early.

Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope. We are looking for a Philanthropy Officer to support and grow our well-established major donor programme at an exciting point in our organisational development, following the launch of our new five-year strategy. About the role As our Philanthropy Officer, you will support the delivery of our major donor programme, helping to steward a committed community of donors and ensuring that relationships, communications and records are managed accurately and professionally. You will provide high-quality supporter care, carry out research to identify new prospects, and help coordinate cultivation, solicitation and stewardship activity so that donors feel valued and informed about the impact of their support. Working closely with the Head of Giving & Communications and wider Fundraising team, you will support the planning and delivery of major donor activity, including coordinating communications and events, maintaining donor data and contributing to reporting. Who we are looking for We are looking for someone with around two years experience in fundraising, ideally with exposure to individual giving or major donor fundraising, and so this role would suit someone early in their fundraising career who is looking to specialise in major donor fundraising, and keen to learn how to build and steward high-value relationships that generates income and long-term support. You will be highly organised, with excellent attention to detail and the ability to manage multiple tasks and deadlines. You will be a strong communicator, confident building relationships with supporters and colleagues, and motivated to deliver a high standard of supporter care. To apply To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply. The deadline for applications is 10am Thursday 18th June, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week. A bike links people to essential services, including foodbanks and legal advice, as well as the local community. About The Bike Project The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out. The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of committed staff, an online bike shop and two workshops, one in London and one in Birmingham. To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community. We are now working towards our ambitious goal - that every refugee, wherever they are, can access the transformative power of a bike. Alongside this, we are strengthening our processes and procedures to ensure we are work efficiently and sustainably. To help us do this we need people that are full of ideas, who love problem solving and are not afraid to suggest new ways of doing things to achieve the best possible results for our community. Role and Responsibilities This role will suit someone who can adapt or work in a fast-paced environment, who can prioritise activities based on the expected amount of income they generate. As Fundraising Officer, you’ll play a key role across a wide range of fundraising activities, including supporting Trusts and Foundations grant applications, managing our challenge events programme, leading DIY fundraising initiatives, assisting with individual giving appeals, delivering supporter events, and ensuring high-quality donor stewardship. You’ll work closely with colleagues to engage supporters, drive income, and maintain accurate records in Salesforce. Skills and Qualiifcations We’re looking for a proactive Fundraising Officer with strong digital skills and experience using fundraising platforms such as Raisely. You’ll have a track record in campaign delivery, event management, and donor communications, with excellent copywriting skills and the ability to adapt messages for different audiences. Previous fundraising experience is essential, along with the ability to take initiative and work independently to achieve results. Location Hybrid - At least two days per week on site in our London office (Brixton) and Deptford workshop, the remainder of your hours can be worked remotely. Benefits As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program. Flexible work schedule: (role dependant) Further Information and How to Apply To apply for this position you must be able to prove your right to work in the UK. Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process. Interview stages – We will conduct first-stage interviews, followed by an assesment stage. Provisional interview dates: Tuesday 30th June and Wednesday 1st July. Closing date: Midnight on 20th June To request an informal chat about the role please contact us via our website.

We're looking for a kind, compassionate and resilient Income Officer to join our Landlord and Customer Service team located in our Head Office in Islington. £36,000.00 per annum, working 35 hours per week. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Income Officer is responsible for delivering frontline income management activity across a defined patch of Look Ahead's supported housing services, including both commissioned services and housing for people with vulnerabilities living in the community. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Rent Collection and Arrears Management • Manage rent and service charge accounts across a defined patch, ensuring payments are. Housing Benefit, Universal Credit and Income Stability • Liaise with Housing Benefit, Universal Credit and Department for Work and Pensions teams to support claims, verify information and resolve delays or discrepancies affecting rent accounts. Court and Legal Process Support • Prepare documentation and evidence for legal action in relation to rent arrears Cross-Team Working and Communication • Work closely with Housing Operations, Income colleagues and Care and Support teams to coordinate responses to income-related issues. Record-Keeping, Compliance and Quality • Maintain accurate, timely and auditable records for all income-related activity on the housing management system. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Income Manager and Income Team, • Housing Operations Teams About you: • Fair-minded and approachable, with the ability to build constructive working relationships with tenants Skills and Abilities • Ability to communicate clearly, professionally and sensitively with tenants, colleagues and partner agencies., • Good organisational and time-management skills, with the ability to manage a varied income caseload and competing priorities. What you'll bring: Essential: • Experience of working in an income-related role within social housing, supported housing, or a similar environment is required. Desirable: • Experience of working within supported housing, homelessness services or other settings supporting people with vulnerabilities. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are seeking a qualified Solicitor or Legal Executive, to fill the post of Employment Law Manager. We also welcome applications from paralegals with 5 years experience who wish to qualify as a solicitor (England and Wales). You will be required to provide complex professional legal advice on employment law matters to our management team, national executive committee and members. Managing a team of junior colleagues and supporting their complex casework, you will advise on collective employment law matters and review first stage complaints. Salary and Location • Band 4, London Spine points 27-23 or Regional 30-26, • London starting salary: £53,726 p.a. rising to £61,115 p.a. in annual increments or Regional starting salary £49,663 p.a. rising to £56,081 p.a. in annual increments, • PCS London or Region Successful candidates for the Employment Law Manager will be able to demonstrate: • Proven experience in an employment law field, or qualified solicitor from any UK jurisdiction., • Experience in staff management, appraisals, and complaints handling., • Good communication and negotiation abilities., • Ability to prioritise and manage workloads., • Commitment to promoting equality and diversity in the workplace., • Ability to work collaboratively and manage legal issues., • Their commitment to the SRA Professional standards and behaviours. The main duties of the Employment Law Manager role include: • Delivering legal guidance and representation on employment law issues., • Providing supportive management for caseworker colleagues., • Conducting legal research, drafting advice, claims, and other legal documents., • Providing support to senior colleagues on more complex matters., • Advising the union on legal aspects of bargaining or campaigning matters. You will be committed to professional development, through training, appraisal and the use of technology, you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential. Closing date: at 12 midday on Monday 22 June 2026 Interviews will be held in person at PCS Clapham on 8 July 2026 and 9 July 2026 About PCS PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas. Employer Benefits You will have access to a generous package of staff benefits including • flexible working (including hybrid working), • childcare and family support, • generous maternity/paternity leave, • 32 days leave and Christmas closure, • pension scheme, • employee assistance programme Learning and Development The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development. PCS Recruiting Process We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices. Applications must be received by the closing date and time specified. Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date. • CVs will not be accepted. Please see the job description/person specification and follow the application process., • PCS is working towards equal opportunities and is positive about disabled people., • All posts can be considered on a full-time, part-time or job share basis. Please view our guidance for applicants. JOB DESCRIPTION: EMPLOYMENT LAW MANAGER Ref: 1026 Grade: Band 4, London or Region Salary: London Spine points 27- 23 London starting salary £53,726 p.a. rising to £61,115 p.a. Regional Spine points 30 - 26 Regional starting salary £49,663 p.a. rising to £56,081 p.a. Location: London/Region Purpose of the job: To deliver a professional legal advice, guidance, and representation on employment law matters to staff and members. To undertake a management role with direct responsibility for Employment Law Caseworker (B3) ( Paralegals) Responsible to: Band 5, National Officer Employment Law Responsible for: Band 3 Employment Law Caseworker (Senior Paralegals /Junior Lawyers) Contacts External: PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media. Internal: PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments. Main duties and responsibilities 1. Key areas • Undertake training to complete the SQE or specialism in employment law, • Assist in legal research into past cases and documents, • Draft and prepare claims or other legal documents, • Assist in providing legal advice to SMT, NEC, members, • Keep up to date with new developments in employment legislation, • Assist in providing employment law briefings to PCS staff about changes in employment legislation, • Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights, • Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics, • Assist with the development of the Unions policy objectives including the PCS planning process, • Assist with leadership in delivering the unions Legal and Employment Rights strategy, • Provide assistance with the unions bargaining, organising, campaigning, equality, learning and digital agendas, • Manage people and resources in the Legal and Employment Rights Unit, • Provide advice to relevant committees including assisting in the preparation and presentation of reports, • Monitor and report on issues and initiatives as requested, • Assist with input into budgetary processes including bid preparation, monitoring and control where relevant 1. People Management • Manage work allocation and workflow, future planning and support for officer team/line manager, • Motivate and manage individuals and the team as a whole to provide a high standard of service, • Check work standards and maintain consistent quality of delegated tasks, • Seek to continuously improve the effectiveness and efficiency of the team, • Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training, • Proactively promote diversity in line with the wider PCS approach, • Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies, • Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager, • Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies, • Work effectively with lay officials, • Deputise for Line Manager when required 1. Communication • Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements, • Draft complex communications including briefs and reports, • Communicate with members by assisting in the production of circulars and briefings, and by addressing meetings and conferences etc, • As necessary, represent PCS and liaise with outside bodies 1. Casework Management • Advise in the handling of personal casework, • Liaise with solicitors, internal and external bodies on the handling of personal casework, • Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc., • Maintain and improve own knowledge of the developments in employment law and practice 1. Team Working • Proactively promote team working, • Initiate, organise, lead and participate in team meetings as appropriate, • Maintain high levels of confidentiality of sensitive issues at all times, • Provide assistance to team members 1. Equality • Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination 1. General • Participate and input information into PCS planning and budgeting processes, • At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values, • Take due and reasonable care of self and others in respect of health and safety at work, • Participate in appraisal, training and development systems, • Act in a manner that enhances the work of the PCS and its overall public image, • In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals, • Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post, • Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required) Person Specification: EMPLOYMENT LAW MANAGER Ref:1026 Date: May 2026 Location: London/Region ESSENTIAL FACTORS QUALIFICATIONS • Newly qualified Solicitor/Legal Executive/Qualifying law degree OR 5 years experience in an employment law related role EXPERIENCE • Employment law and legal management, including advocacy and representation, • People management including induction, work allocation, appraisal and conduct, • Leading committees and teams, • Industrial relations and negotiations, • Project management, problem solving and decision making TRAINING (including continuous professional development) • Evidence of ongoing training and continuing professional development, • Commitment to undertake job-related training, • Commitment to participation in appraisal and development review process, • Commitment to staff development KNOWLEDGE • Understanding of the political processes in the UK and the role and work of trade unions, • Employment rights, equality legislation, discrimination law and working practices, • Impact and use of Digital and IT applications in a trade union SKILLS • Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences, • Ability to negotiate and form effective working relationships internally and externally, • Ability to work collaboratively and manage complex legal issues, • Ability to identify and set standards and priorities, • Ability to provide timely advice and guidance OTHER • Commitment to the application of Equal Opportunities policies and practices at work, • Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety), • Flexible approach to work and willing to work outside of normal office hours and location on occasions

Title: Healthy Lifestyles Service Manager Reporting to: Programmes Director Responsible for: Staff and volunteers Salary £39,780 Contract: 35 hours weekly Pension: Auto enrolment applies Other Benefits 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working Location: Hybrid working, with regular travel in Croydon Office: Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH Background to Role Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. About the Role We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part-time Project Officers, 2 x Dementia Project officer 1 x Dementia Service Coordinator and a great team of volunteers. Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand. We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introducing new services including some paid services. The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon. Duties will include (but are not limited to) – -Monitor and manage workload, organise schedules, ensuring that services are delivered effectively, -Ensure quality processes are followed for service delivery against key performance indicators -Oversee and monitor accurate data recording and monitoring -Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place. -Oversee recruitment and support for volunteers across the service. -Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression -This list is not exhaustive. Closing date for applications: 9 a.m. 12 June 2026 Interview Dates: 19th and 22nd June 2026 This post is subject to a Disclosure and Barring Service check

Job Title: Dementia Service Co-ordinator Reporting to: Healthier Lifestyles Service Manager Responsible for: Dementia Service Team (currently 2 x PT Memory Tree Officer, 1x PT Dementia Activities Facilitator ) Contract: Fixed Term for 2 years / 35 hours per week (Mon to Fri with occasional evening and weekend cover as needed) Salary: £32,119 Pension: Automatic enrolment applies Other Benefits: 28 days annual leave, Professional development and training, Employee BUPA Assistance Programme (to support health & wellbeing), Hybrid working Location: 81 Brigstock Road, Thornton Heath. CR7 7JH and Hybrid working across various community borough locations to support the service and our office Role Overview This is a unique opportunity to help shape and develop our dementia support service, working with an experienced and committed team. We are looking for someone who brings good experience of supporting people living with dementia and their carers, good service coordination, line management, service development and partnership working experience, alongside the warmth and confidence to build supportive relationships with people living with dementia, their carers and partners across the community. Are you an experienced service co-ordinator or confident group facilitator with a good knowledge of dementia, great people management skills, strong organisational skills, and the ability to develop and lead and coordinate engaging and supportive group sessions? If you enjoy bringing people together, building relationships and creating welcoming spaces where people feel supported, we would love to hear from you. The Dementia Service Co-ordinator is a newly created role within our Healthier Lifestyles Team responsible for coordinating and developing Age UK Croydon’s Dementia Service. A varied role with development, line management, and group facilitation/delivery responsibilities, it offers an exciting opportunity to join the team and help shape the service to support people living with dementia, their carers and the wider community. The Dementia Service sits within the Healthier Lifestyles Team and currently offers six monthly Memory Tree Cafés for people living with mild to moderate dementia and their carers, alongside co-located support groups for carers. Cafes are delivered at our Brigstock Road Community Hall and across the borough in local community venues. The main areas of responsibility for this role are: coordinating, facilitating and expanding the service with lead responsibilities for our newest café and our carers groups. existing café and carers’ group; including prioritising café expansion supported by current funding. The post holder will take lead responsibility for the delivery, monitoring and evaluation of our dementia-related services across the borough. You will line manage and support the dementia service staff and volunteer team to provide a welcoming, inclusive environment within our Memory Tree Cafes and carers’ support groups which promotes interaction, stimulation and wellbeing. You will also build and maintain positive working relationships across Age UK Croydon and with external partners, referrers and stakeholders, including health professionals and voluntary organisations, to strengthen, develop and promote the service. Age UK Croydon is currently reviewing its Dementia Service, and in this role the post holder will work closely with the Healthier Lifestyles Service Manager to put the review’s recommendations into practice, ensuring quality assured delivery, data collection and monitoring and exploring opportunities for service development and partnership working. Closing date for applications: 9am, 12 June 2026 Interview Dates: 19th and 22 June2026 Please note this role is subject to an enhanced DBS check

Youth Programmes Officer Hours: 35 hours per week Reporting to: Youth Programmes Manager Download the full Job Description and Person Specification About us The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning. Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work. Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK. We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Youth Programmes Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations. Ben’s legacy is our guide – we exist to stop knife crime About the Role We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime. As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity. Key Responsibilities Programme delivery • Deliver workshops to a range of groups (primary, secondary, PRU/AP and adults), adapting to different needs, • Ensure sessions are engaging, high quality, and responsive to feedback Programme development • Gather and analyse feedback to improve programmes, • Support the development of new projects and resources Workshop coordination • Coordinate day-to-day delivery across two sites, • Manage bookings, enquiries and pre-visit information, • Maintain strong relationships with schools and partners, • Keep CRM and booking systems up to date, • Coordinate freelance facilitators and support their onboarding and training General • Carry out other duties as required Person Specification Experience • Delivering workshops or training to young people, • Adapting structured programmes to different needs, • Managing behaviour and supporting young people with additional needs, • Coordinating multiple tasks or stakeholders, • General admin and use of digital systems (Desirable: programme design, training adults, relevant qualification in teaching/youth work) Skills and knowledge • Strong facilitation and communication skills, • Ability to build positive relationships, • Understanding of youth violence or knife crime, • Knowledge of inclusive teaching approaches Personal qualities • Passionate about supporting young people, • Reliable, organised and proactive, • Collaborative and professional, • Committed to equality, diversity and inclusion, • Open to learning and continuous improvement Benefits • Flexible working where possible, • 27 days’ annual leave (+ bank holidays), rising with service, • Enhanced sick pay, • Pension scheme, • Cycle to work scheme, • Development opportunities How to apply Submit a CV and supporting statement outlining how you meet the person specification. Deadline: Wednesday 3 June 2026 Interviews: • Stage 1: 5 June (virtual), • Stage 2: Week commencing 8 June (in person)

Location: Hybrid working - Part London (E14) office-based and part home working (the post holder will work a minimum of one day a week in the office) or home-based Salary: £35,225 for London-based or £32,750 for Home-based Hours: 35 hours per week Closing date: Monday 8 June 2026 at midnight Interview date: Wednesday 17 June 2026 over video on Teams with possible informal in person stage on Friday 19 June 2026 This is a full-time fixed-term position for 20 months. Who we are looking for Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior Content Officer to help us build on this momentum. We’re looking for a talented storyteller with a sharp eye for detail and ability to create content that unites, empowers, and engages audiences. As our Senior Content Officer, you’ll create clear and engaging content that breaks down complexities around T1D technology and treatment to help people make informed decisions, feel more connected, and understand the impact of the research we fund. You’ll have a track record in delivering consistent, high quality content across a range of mediums, including print, website, graphics and video. You’ll also help bring the voices of the T1D community to the forefront by sharing stories, insights, and experiences across our digital channels. From day-to-day content planning to writing, editing, and publishing across web, email, social, and media, you’ll be central to how Breakthrough T1D informs, inspires, and grows its reach in the UK. Experience required Strong background in creating dynamic and impactful digital content Excellent writing and editing skills, with strong attention to detail and ability to tailor tone for different audiences. Solid understanding of digital platforms, especially websites and social media. Confident using a range of tools to create and publish multimedia content such as Canva, Adobe Creative Suite or content scheduling platforms The ability to gather and tell personal stories in a sensitive, creative and engaging way. Experience of working collaboratively with colleagues, partners, or lived-experience voices. Confidence and flexibility in managing multiple deadlines and priorities in a fast-paced environment. About Breakthrough T1D Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. Employee benefits As an employer we offer: Hybrid working arrangements Flexible working and will consider compressed hours Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment Season ticket and cycle loan Pension scheme Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates Personalised training to suit your career aspirations and professional development Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

Location (UK): Office Hybrid* - London / Sheffield Hours: Full-time, 35 hours per week (Part-time 28 hours plus considered) Benefits: Read more about this on our profile page Travel: Travel to London or Sheffield offices on a monthly/bi-monthly basis Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. We are looking for a Gifts in Wills Officer to join our team to support with the stewardship and retention of our gifts in Wills enquirers and pledgers, and the further marketing of this important income stream. With gifts in Wills making up around 80% of our income it is crucial for our ability to move towards a future free from arthritis, and this role plays a key part in making sure our pledgers have a brilliant experience with us and understand the impact that their incredible gift will have for people with arthritis. As part of the gifts in Wills team you will sit within the wider Public Fundraising department, a collection of teams who are curious, collaborative and ambitious in our work to grow our income and impact. About the role Recently shortlisted for the Excellence in Stewardship Legacy Giving Award, the gifts in Wills team put our supporters at the heart of everything they do. This role is a varied one that collaborates with colleagues and supporters daily. That could be working with our innovation team to maximise marketing opportunities to our Inspire product members, ensuring our website content is a powerful call to action, or working with our supporter journey team to plan an exceptional welcome journey for new gifts in Wills enquirers. You will also be a key point of contact for our supporters, stewarding one-on-one via email, phone or in person, and also working on mass impact communications to retain their support. Since we rebranded to Arthritis UK in October 2025, we have seen a big rise in potential supporters, and you will play a key part in delivering a brilliant experience to them. About you If your knowledge, skills and experience include the following then we'd love to hear from you: • Experience of building excellent relationships with a wide range of customers or supporters, across different channels and face to face, anticipating their needs and creating a high-quality supporter experience., • Experience of project management, developing and executing plans and projects within budget and on time., • Experience of working in Legacy fundraising/marketing, with an understanding of the audience's needs., • Excellent relationship management skills - passionate about people, strong listening skills, able to demonstrate empathy and emotional intelligence., • A proactive and solution-focussed approach. *As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Be Part of Meaningful Change Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy. We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis. As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities. About the Role: We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation. Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred. This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services. What You’ll Do • Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways, • Provide clinical guidance and day-to-day support to CYP counsellors and therapists, • Line manage allocated CYP staff and contribute to recruitment, induction and staff development, • Oversee group work programmes, including family support groups, • Undertake the role of Designated Safeguarding Officer for the CYP team, • Deputise as Deputy Designated Safeguarding Lead as part of the rota when required, • Provide guidance on complex safeguarding concerns and ensure appropriate escalation, • Contribute to service improvement, contract delivery and performance monitoring, • Build and maintain effective relationships with external agencies and partners, • Deputise for the CYP Clinical Lead where required About You Essential • Degree-level qualification in counselling or psychotherapy (or equivalent experience) Professional membership with an accredited counselling/psychotherapy body Minimum of 200 hours post-qualification supervised client work At least 3 years’ experience working with children and young people affected by rape and sexual violence Experience leading or supporting a team Strong knowledge of safeguarding legislation (children and adults) Completed Level 3 safeguarding training Experience in the Violence Against Women and Girls (VAWG) sector Understanding of trauma-informed, survivor-centred and feminist practice Experience working with diverse communities Ability to use data and outcomes to support service improvement Desirable • Experience working with marginalised or under-served communities Knowledge of housing, welfare benefits or related legislationn This role offers the opportunity to: • Take the next step in your leadership journey, • Gain experience of safeguarding, clinical leadership and service development, • Support and develop a dedicated team of CYP practitioners, • Contribute to the future direction of CYP therapeutic services at RCSL, • Be part of a dynamic, creative and values-led organisation Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards. This includes: • Promoting the safety and wellbeing of children, young people and adults at risk, • Identifying and reporting safeguarding concerns, • Following organisational safeguarding policies and procedures, • Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: • Values-based interviews, • Verification of identity, qualifications and employment history, • Reference checks, • Enhanced DBS checks where required, • Safeguarding training and supervision, • Equality, Feminist Commitment and Values Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: • Race and ethnicity, • Disability, • Sexuality and gender identity, • Socioeconomic background, • Immigration status, • Faith and culture We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: • Alternative interview formats or timings, • Additional time for written tasks, • Accessible documentation, • Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to an interview, conducted via MS Teams. Stage one: MS Teams with the Director of Programmes and two other panel members. The whole process from advertisement to appointment, may take up to 3 -4 weeks. The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged. The interview will explore experience and approach to: • Safeguarding, • Equality, diversity and inclusion, • Wellbeing and feminist practice, • Trauma-informed therapeutic work, • Leadership responsibilities relevant to the role This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. How to apply Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

About us CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: Acceptance – We are inclusive and celebrate our differences. Support – We are supportive, caring and kind. Community – We connect people and build community. Trust – We earn trust and create safety. Communication – We listen to others and communicate honestly. About the role The HR and Operations Manager is responsible for managing the employee lifecycle and core operational functions at CASPA. The role ensures that HR and operational processes are efficient, compliant, and accessible. It also has a strategic focus on user experience in a neurodiverse organisation. What you’ll do: Manage the full employee lifecycle Keep HR processes running smoothly, ensuring they are efficient, compliant and easy to use. Maintain accurate HR systems so all our date is up to date and GDPR compliant. Manage monthly payroll and pension processing. Provide clear, practical HR advice, guidance, and support to managers and staff on employee relations and workplace issues Lead staff wellbeing, engagement, and development to promote a positive workplace culture. Help deliver important infrastructure projects. Make sure day-to-day operations run efficiently. Keep processes running smoothly so our teams can focus on supporting our members and staff. Bring a strategic focus on accessibility and a great user experience for everyone. Salary Band: £26,590.64 per annum Contract Type: 12 month fixed-term contract with potential to extend Reports to: Chief Operating Officer Working Pattern: 28 hours per week. Location: Able to work at CASPA's Oakley House Bromley office on Mondays and/or Tuesdays with hybrid-working flexibility for remaining hours. About you We’re looking for someone who is Resilient and solution-focused Able to work independently and as part of a team Proactive and people-focused in communications with colleagues and staff Takes pride in delivering high-quality work Eager to learn and develop in the role You are also someone who shares our way of working: Committed – We are committed to CASPA’s mission and our work. Learning – We share knowledge, learn from others to grow our skills, and support others to grow. Proactive – We take action, problem solve and “muck in” where needed. Organised – We plan and manage our time, tasks and responsibilities. Optimistic – We think positively, encourage fun, and promote autistic Pride. We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. Closing date for applications: 11th June 2026 Interviews to take place: w/c 15th June 2026 We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply.

Locum Private Sector Housing Officer Agency Contract - London Borough of Harrow • We are currently recruiting for an experienced Private Sector Housing Officer to join the London Borough of Harrow on an agency basis., • This is an excellent opportunity for a motivated and confident enforcement professional with experience in private sector housing, inspections and statutory enforcement., • The successful candidate will play a key role in helping the Council meet its statutory obligations relating to housing standards, public safety and private sector housing enforcement., • Working within a customer-facing frontline environment, you will carry out inspections, investigations and enforcement activities across the borough, often in challenging situations, while delivering excellent customer service and professional advice. Key Responsibilities • Carry out inspections and investigations relating to private sector housing enforcement, • Prepare, draft, serve and follow up on formal and informal statutory notices, • Instigate enforcement action, prosecutions and attend court proceedings to present evidence where required, • Deliver high-quality customer service, ensuring residents and stakeholders are updated throughout case progression, • Provide technical and legal advice to residents, businesses and partner organisations, • Install, operate and interpret monitoring equipment where required, • Work collaboratively with internal departments, external agencies and professional bodies, • Represent the Council at committee meetings, external forums and partnership meetings, • Assist in the development of procedures, service improvements and publicity campaigns, • Support joint initiatives across Council services and partner agencies, • Maintain accurate records and comply with Council policies, procedures and statutory requirements Working Pattern • Approximately 25% – 40% office-based, • Approximately 60% – 75% site visits across the London Borough of Harrow, • Flexible working required to meet service needs, • 10% – 20% of duties may take place outside normal working hours, including evenings and weekends Essential Requirements • Previous experience within Private Sector Housing or Environmental Enforcement, • Strong knowledge of housing enforcement legislation and statutory processe, • Experience preparing enforcement notices and legal documentation, • Ability to conduct inspections and investigations independently, • Experience attending court proceedings and presenting evidence desirable, • Excellent communication and customer service skills, • Ability to manage challenging situations professionally and confidently, • Strong organisational and case management skills, • Commitment to ongoing professional development, • Full current UK driving licence We’re Looking For The ideal candidate will be: • Confident working within a frontline enforcement environment, • Able to work independently and as part of a wider enforcement team, • Professional, resilient and highly organised, • Comfortable managing a varied workload and prioritising effectively, • Skilled at building positive working relationships with colleagues, residents and partner agencies Why Apply? • Opportunity to work within a well-established London local authority, • Varied and rewarding enforcement role, • Excellent experience within private sector housing enforcement, • Collaborative and supportive team environment, • Dynamic role combining office, site-based and partnership working If you are an experienced Private Sector Housing Officer looking for your next agency opportunity within local government, we would love to hear from you. Apply now or contact Ross Welton directly for more information.

Internal Audit Officer | approx.£55,000 | London | Hybrid Your new company A leading global bank is one of the world’s largest and most respected financial institutions, with over a century of heritage and a truly international footprint spanning more than 60 countries and regions. As a cornerstone of a major global financial system and a trusted partner to governments, multinational corporates, financial institutions, and individuals, the organisation is renowned for its strength in corporate and investment banking, trade finance, treasury, and cross-border solutions. It combines deep local market expertise with strong international connectivity, offering employees the opportunity to work on complex, high-impact transactions within a stable, well-capitalised environment that values professionalism, integrity, and long-term career development. Joining this institution means becoming part of a globally influential organisation that plays a pivotal role in international finance while actively investing in its people and their future. Your new role Support the delivery of audit assignments in line with internal policies, quality standards, and regulatory requirements, contributing across all phases of the audit life cycle including planning, fieldwork, and reporting. The role involves preparing high-quality audit work papers, supporting investigations, special reviews, and ad-hoc activities, and assisting with the timely production of audit reports. You will participate in continuous monitoring of the control environment, contribute to risk assessments and the annual audit plan, validate the closure of management action plans, and support the wider Internal Audit function with related activities as required. What you'll need to succeed The ideal candidate is degree-educated, preferably in Finance, Accounting, Business or Economics, with a professional qualification such as CPA, ACA, ACCA or CIA being advantageous. They will have experience in Internal Audit, assurance or risk and control functions within the Financial Services sector, ideally banking, and a proven ability to deliver high-quality outputs to defined timelines. Strong knowledge of retail and corporate banking products, associated risks and controls is required, with data analytics skills seen as an added advantage. The individual will demonstrate excellent organisational and communication skills, work proactively, and be a collaborative team player capable of building effective relationships with stakeholders. What you'll get in return • Approx. £55k base salary + 15% + Benefits, • 4 days in office per week, • London-based office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4793788

You really will be working on the front line and be the face of Thames Water to our customers.Every year, we carry out over 500,000 tests on samples of water that we routinely collect from our treatment works, reservoirs, and randomly selected customer properties, to ensure your drinking water is of

We are seeking a Head of Strategic Professional Services Operations, reporting directly to the Chief Operating Officer (COO). This is a strategic leadership position designed to act as a bridge between high-level business strategy and global execution within our Professional Services (PS) organization. This role goes beyond traditional operational oversight. You will be responsible for shaping how our services scale and deliver value, working at the intersection of Finance, Sales, Product, and Delivery. As a trusted advisor to the executive suite, you will lead complex cross-functional initiatives, ensuring that our operating model evolves in sync with our global SaaS growth. Key Responsibilities Strategic Leadership & Operating Model Ownership • Define and evolve the global PS operating strategy, ensuring full alignment with company-wide ARR and retention goals., • Act as a strategic partner to the COO and PS leadership, translating long-term vision into actionable execution roadmaps., • Drive the transition toward advanced delivery models (e.g., sourcing and locations, cross-portfolio initiatives, accelerated delivery) to optimize delivery. Cross‑Organizational Change & Transformation • Lead large-scale transformation initiatives involving Sales, Finance, and Product to ensure a seamless "Quote-to-Value" process., • Facilitate organizational alignment in a fast-paced environment, turning diverse stakeholder perspectives into a unified execution strategy., • Build and maintain frameworks for Change Management, ensuring high adoption rates for new processes and methodologies. Business & Financial Partnership • Partner closely with Finance and Services leadership on revenue and margins., • Ensure Professional Services performance is understood as a business driver, not just a delivery function., • Develop scalable capacity models that support annual growth without compromising delivery quality. Executive & Stakeholder Leadership • Work directly with senior leadership and executives as a trusted, credible, and assertive partner, • Influence without authority, align diverse stakeholders, and move decisions forward, • Serve as a unifying force across functions, geographies, and leadership levels Requirements • 8+ years of experience in Professional Services Operations, Services Strategy, Delivery Excellence, or similar roles within a global SaaS / Born‑in‑the‑Cloud environment., • Proven experience leading strategic, cross‑functional initiatives with executive stakeholders., • Track record of reporting to or working closely with C-level executives (COO/CFO/CHRO)., • Strong understanding of Professional Services business dynamics: delivery models, governance, capacity, utilization, and financial drivers., • Demonstrated ability to operate at both strategic and execution levels: from defining direction to driving outcomes., • Strong Financial Acumen: Deep understanding of P&L management, margin optimization, and SaaS business metrics., • Exceptional interpersonal skills, executive presence, and the ability to influence, challenge, and lead change., • Comfortable operating in ambiguity, complexity, and fast‑changing environments., • Hands‑on mindset with a strong bias toward action, impact, and results. Why This Role • A rare opportunity to shape the future of a global Professional Services organization., • You won't be inheriting a playbook, you’ll be writing it! defining how a world-class PS function scales, governs itself, and delivers measurable value at a global level., • A true strategic leadership role, you will influence company strategy, not just execute it., • Join a fast-growing global SaaS company at an inflection point, where the infrastructure you build today will define how we operate at 2x our current scale.

The Islamic Banking Support Officer is a first line of defence role responsible for ensuring that Sirat business and compliance requirements are effectively embedded, operationalised, and consistently maintained across Sirat products and Islamic banking initiatives within a UK-regulated banking environment reporting to our Islamic Banking Head. The offering is designed our Shariah-compliant retail, property and trade finance solutions, primarily targeting professional landlords, commercial investors, SMEs, internationally connected clients and ethically focused depositors. Reporting directly to the Head of IB you will act as a central point of coordination—internally and externally—the position works closely with the Islamic Banking Head to support the achievement of commercial objectives while ensuring alignment with banks Policy and UK regulatory expectations Liaison & Coordination • Act as the primary liaison across internal stakeholders, including Sirat Business & Relationship Management, Credit & Risk, Operations & IT, Product Development, Finance & Treasury, Compliance, including Group Islamic Banking., • Ensure Sirat requirements are clearly articulated, consistently understood, and effectively implemented across all relevant functions., • Support and actively contribute to cross-functional forums, working groups, and project teams to ensure alignment of products, processes, and controls with Sirat and Islamic banking principles., • Work closely with the Head of Islamic Banking (HOIB) to engage with Group Islamic Banking functions, ensuring adherence to group-level Islamic banking frameworks and directives. External Engagement • Support the HOIB in coordinating with Sharia advisors and scholars on all Sharia-related matters., • Prepare high-quality briefing papers, issue notes, and supporting documentation for Sharia discussions, reviews, and approvals. Sirat Governance & Implementation • Support Sirat reviews, internal audits, and governance processes, including timely responses to findings and ensuring effective remediation., • Maintain and regularly update key governance, including, approval logs, issue trackers, and implementation records, ensuring robust audit trails and transparency. Strategy Execution & Business Support • Provide hands-on support to the HOIB in executing Islamic banking strategy and delivering agreed business plans., • Assist in management reporting, business planning, performance tracking, and delivery oversight to support informed decision-making and strategic execution.

Walker Cole International is supporting a pharmaceutical company in the search for a Regulatory CMC Officer to join their growing Regulatory team in the UK. This position will support regulatory lifecycle activities across a portfolio of specialty pharmaceutical products distributed across UK and European markets. The role offers strong exposure to CMC regulatory activities, post-approval submissions, and international lifecycle management within a fast-paced and collaborative environment. Key responsibilities: • Support regulatory lifecycle management activities across UK and European markets, • Prepare and submit CMC regulatory documentation, including variations and post-approval changes, • Coordinate regulatory submissions in line with MHRA and European regulatory requirements, • Maintain regulatory compliance for existing marketed products across multiple territories, • Work cross-functionally with Quality, Supply Chain, Medical Affairs, and commercial teams, • Support artwork and labelling updates where required, • Monitor regulatory changes and support implementation activities across the portfolio About you: • 2–3 years of Regulatory Affairs experience within the pharmaceutical industry, • Strong exposure to CMC regulatory activities and lifecycle management, • Experience preparing and managing regulatory submissions and variations, • Understanding of UK and/or EU pharmaceutical regulatory frameworks, • Strong organisational skills with the ability to manage multiple projects simultaneously, • Comfortable working within a collaborative and evolving business environment Regulatory Affairs / CMC / Variations / Lifecycle Management / MHRA / EU Regulations / Pharmaceutical / Specialty Pharma / Post-Approval Submissions / Regulatory Officer

SEO Governance & Secretariat Support Permanent | Hybrid At Peregrine, we’re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector – we are always in search of the best talent to place, now. The role: The role of the Project Support Officer covers a diverse range of activities to support the delivery of the project’s objectives. The Project Support Officer enables the smooth running of the project by supporting the project manager through the operation of project management processes, and the co-ordination of business management actions and activities on their behalf. Responsibilities: • Governance and Reporting - Coordinate portfolio-level reporting across projects and programmes, delivering clear performance insights and financial analysis to governance forums. Ensure data is accurate, consistent, and submitted on time, supporting informed decision-making and confidence in delivery., • Risk and Opportunity Management - Proactively identify, assess, and monitor risks and opportunities across the portfolio. Implement appropriate mitigation and response strategies, and manage issues that may impact delivery, ensuring clear and timely escalation where required., • Change Management - Administer the portfolio change control process, including tracking tolerances and managing commercial or procurement-related changes. Maintain accurate records and ensure all changes are appropriately documented and reported through governance structures., • Planning, Scheduling and Resourcing - Maintain and oversee the portfolio delivery roadmap, including critical paths and interdependencies. Support effective planning and resource alignment across multiple projects to ensure coordinated delivery., • People and Leadership Support - Work closely with senior portfolio leadership to support the communication of a clear vision and strategic objectives. Contribute to fostering alignment and engagement across project teams., • Stakeholder Management - Develop and maintain stakeholder maps to support targeted engagement. Build effective working relationships, ensuring stakeholders are informed, consulted, and engaged appropriately throughout the portfolio lifecycle., • Documentation and Secretariat Support - Prepare, manage, and maintain key portfolio documentation, ensuring it is up to date, quality assured, and approved in a timely manner. Provide secretariat support to governance forums, including agenda setting, minute taking, and action tracking., • Lessons Learned and Continuous Improvement - Facilitate lessons learned activities across the portfolio. Capture insights and promote knowledge sharing to drive continuous improvement and best practice adoption. Skills & Experience: You will have the following skills or proven experience: • Experience supporting portfolio, programme, or project governance in a complex environment, • Strong analytical skills with the ability to interpret and present performance and financial data, • Experience managing risks and issues, including mitigation and escalation, • Knowledge of change control processes and maintaining accurate records, • Strong organisational skills with experience coordinating plans, schedules, and dependencies, • Effective stakeholder engagement and communication skills, • Experience preparing high-quality reports, documentation, and meeting materials, • Ability to provide secretariat support, including minute taking and action tracking, • Strong attention to detail and ability to manage competing priorities, • Collaborative approach with experience supporting senior leadership, • Experience facilitating lessons learned and driving continuous improvement

Merrifield Consultants are pleased to be supporting a leading arts organisation to recruit a Senior Major Gifts Manager on a maternity cover basis. Reporting to the Head of Major Giving, this role will play a key part in delivering and growing a high-value major giving programme, supporting the cultivation and stewardship of donors capable of making five and six-figure gifts. This is an opportunity to join an established and high-performing development function, working closely with senior stakeholders to secure significant philanthropic support and deepen long-term donor relationships. Key details Salary: £45,000 to £50,000 per year (dependent on experience) Hours: Full-time Contract: Fixed-term (maternity cover) Location: London-based with hybrid working About the role This role is suited to an experienced major gifts or high-value fundraising professional who is confident managing complex donor relationships and contributing to strategic income growth. The focus is on supporting the delivery of a major giving strategy, managing a portfolio of donors and prospects, and securing significant gifts through thoughtful cultivation and stewardship. Key responsibilities • Support the delivery of the major giving strategy, contributing to income growth and long-term sustainability, • Manage and develop a portfolio of major donors and prospects, supporting retention and growth year on year, • Identify and research new prospects, building a strong and sustainable pipeline, • Support the cultivation and stewardship of donors, including developing tailored engagement plans, • Secure five and six-figure gifts, including multi-year contributions, in collaboration with senior colleagues, • Develop compelling funding proposals and donor communications, • Plan and deliver events and engagement opportunities for donors and prospects, • Maintain accurate records on the CRM system, tracking activity, relationships, and income, • Line manage and support a Major Gifts Officer, ensuring effective delivery and development, • Work collaboratively across the organisation to identify new fundraising opportunities Person specification • Proven experience in major gifts, high-value fundraising, or equivalent relationship-based income generation, • A track record of securing significant gifts, ideally at five or six-figure level, • Experience managing and developing donor relationships and pipelines, • Strong communication skills, with the ability to engage and influence senior stakeholders, • Ability to develop high-quality proposals and tailored donor communications, • Experience of working collaboratively within a wider fundraising or development team, • Strong organisational skills, with the ability to manage multiple priorities effectively, • Experience of line management or supporting the development of others, • An interest in, or understanding of, the arts and cultural sector is beneficial To apply Please apply today with your CV for further information and a confidential conversation with Merrifield Consultants. Applications will be reviewed on a rolling basis, with interviews expected to take place shortly after. Benefits Benefits include 25 days annual leave plus bank holidays, pension contributions, employee assistance programme access, season ticket loan, and additional cultural and wellbeing benefits. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Join OBSS Technology: A Sales Leader UK & Europe (Financial Services & Digital Banking) Opportunity Are you looking to be part of an international technology consultancy on a strong growth journey? OBSS Technology is seeking an experienced Sales Leader at Senior Manager level to lead our UK & Europe expansion, with a strong focus on the UK market. With a team of 1000+ professionals, we deliver end-to-end technology consulting and product development services. Our capabilities span digital platforms, cloud, and modern software development, with additional strength in data and AI. We work with leading organisations internationally in Financial Services, supporting banks, fintechs, and insurance companies in digital transformation, platform modernisation, and business-critical technology initiatives. This is a unique opportunity to play a key role in our UK expansion, for an experienced sales professionals with a background in Financial Services, Digital Banking and FinTech. Position Overview We are looking for a Sales Leader to drive new business growth within the Financial Services ecosystem in the UK & Europe to build on the success that OBSS has had with international clients. Reporting directly to the Chief Commercial Officer, this role will focus on acquiring new clients, managing the full sales cycle, and positioning OBSS as a trusted partner in technology-driven transformation initiatives, including AI and data capabilities. You will work closely with leadership and delivery teams to identify opportunities, shape solutions, and convert them into long-term consulting engagements. Key Responsibilities • Drive new business development across Financial Services accounts in the UK, with a strong focus on new client acquisition, • Build and manage a high-quality sales pipeline, ensuring consistent progress from opportunity identification to deal closure, • Own the end-to-end sales lifecycle, including prospecting, qualification, proposal development, negotiation, and closing, • Engage with senior stakeholders to understand business priorities and position value-driven solutions, • Identify client challenges and opportunities across digital transformation, platform modernisation, cloud, data, and AI, aligning OBSS offerings accordingly, • Collaborate closely with delivery and technical teams to develop tailored solutions and client proposals, • Support account development efforts by identifying opportunities for growth within existing clients, • Contribute to the execution of the UK go-to-market approach, in alignment with overall commercial objectives, • Close collaboration with the marketing team to contribute and support outbound initiatives, events, messaging and partnership relations, • Maintain accurate pipeline tracking, forecasting, and reporting, • Stay informed on market trends and developments within Financial Services to identify new opportunities Qualifications • 10+ years of experience in B2B sales within technology consulting or IT services, • Strong experience within Financial Services (Banking, FinTech, Insurance, Payments, etc.), • Experience in selling Core Banking Transformation, Cloud-Native migrations, and API-, • first architectures to Tier-1 and Tier-2 UK banks and the ability to navigate the 'Build vs. Buy' conversation, • Proven track record of acquiring new business and achieving sales targets, • C-suite contacts across Financial Services including High Street banks, Neobanks, and Building Societies, • Experience managing end-to-end sales cycles in complex, multi-stakeholder environments, • Experience selling digital transformation, software, cloud, data, or AI-related solutions, • Strong commercial awareness and ability to engage effectively with senior stakeholders, • Excellent communication, negotiation, and relationship management skills, • Self-driven and comfortable operating in a growing, international environment Why Join OBSS? • Be part of a high-growth international expansion journey, • Play a key role in building OBSS’s presence in the UK market, • Work closely with senior leadership, including direct exposure to the Chief Commercial Officer, • Opportunity to contribute to strategic client engagements and business growth

Senior Investment Officer - Water & Urban The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing Infrastructure for Tomorrow in Asia and beyond - infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 111 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled, and promotes regional connectivity. The Public Sector Clients Department, Region 2 (PSC2) is responsible for identifying, originating, preparing, executing, and investing in projects with public-sector clients in Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, North Africa, and Latin America across the range of AIIB-covered sectors through various financing instruments and solutions. PSC2 leads the coverage of public-sector and private-sector clients with a background of public-sector ownership (state-owned enterprises), taking responsibility for project preparation, due diligence, and approval, ensuring that key economic, commercial, financial, and legal issues are considered and incorporated in the financing structure and legal documentation and followed through during the implementation phase. The Senior Investment Officer will be responsible for the origination, structuring, and execution of infrastructure-related public-sector transactions, with an emphasis on the urban development, water supply and sanitation, and/or water resource management subsectors. The candidate will support the planning, design, preparation, and implementation of projects/programs to help meet the rapid growth in public-sector infrastructure in Region 2. Responsibilities: • Ensure that key economic, financial, technical, legal, environmental, and social issues are considered and mitigants are incorporated in the financing structure and legal documentation during project preparation., • Oversee project procurement, financial management, safeguards compliance, and monitoring and evaluation in the implementation of AIIB's investment operations, with the objective of enhancing quality and accelerating project implementation and a focus on delivering results., • Lead or participate in dialogue with clients, cofinancing partners, and other stakeholders on strategic issues and the implementation of AIIB's investments., • Advise clients on the preparation of technical and feasibility studies and the technical design of projects, leading to investment prioritization and cost-effective solutions to investments., • Conduct project risk assessment of projects and programs, and advise project teams on mitigation strategies to manage risks., • Carry out due diligence and institutional assessments on executing agencies, including implementation capacity assessments of project counterparts., • Support business development activities in public-sector infrastructure projects or nonsovereign-backed financing lending to state-owned enterprises by interacting with clients, governments, other institutions (e.g., commercial banks, multilateral agencies, nongovernmental organizations, consulting firms, contractors, intermediaries), gathering information on the ground and building business relationships., • Undertake regular supervision and implementation support missions and site visits, as needed, to ensure that the projects will meet development objectives and to help borrowing governments and implementing agencies address any implementation issues they might be facing., • Support business development and implementation support activities, as needed (specifically during mission trips), in close coordination with sector leads., • Contribute to knowledge generation, lessons learned, and best practices for continuous improvement in project delivery., • Manage multidisciplinary project teams, providing technical leadership and strategic guidance throughout the project cycle., • Mentor and develop junior staff within the team. Requirements: • Minimum 8-10 years of relevant working experience in the urban development, water supply and sanitation, and/or water resource management sectors., • Master's degree or equivalent in engineering/science, urban design and planning, environment engineering, disaster risk management, business management, or other related fields., • Extensive experience in designing and implementing projects, including the integration of nature-based solutions, with a strong understanding of diverse project modalities, to enhance project viability and long-term sustainability., • Proven experience in structuring and managing climate finance projects for resilient water supply, sanitation, and water resource management infrastructure projects and programs, in line with multilateral development bank (MDB) common principles for climate mitigation and adaptation finance., • Extensive international project experience, particularly in capacity-constrained economies, would be an advantage., • Experience working with MDBs or development financing institutions would be highly desirable., • Strong organizational and analytical skills, with the ability to navigate institutional processes and deliver results., • Proficient in oral and written communication in English. Knowledge of a language(s) of a region in which AIIB invests would be an advantage. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Greater London Authority is recruiting a Performance and Collaboration Manager to join a senior leadership team on an initial three‑month contract. This is a high‑impact interim role, reporting directly to an Executive Director and playing a key part in leading performance, coordination and assurance across a corporate function. This position is well suited to a confident manager who can step into a leadership environment, bring stability following recent staff turnover, and provide clear direction on performance, governance and delivery. Length - 3‑month contract initially Hybrid working - (3 days in the office) Pay rate: £272.18 per day via PAYE or £354.97 per day via Umbrella The role As a core member of the leadership team, the post holder will be responsible for ensuring performance information, delivery plans and communications are coherent, well managed and ready for senior and committee-level scrutiny. The role combines people leadership, performance management and senior stakeholder engagement. Key responsibilities include: Leadership and people management • Acting as a core member of the leadership team and reporting directly to the Executive Director, • Line managing one Collaboration Officer and providing leadership, support and clarity following team changes, • Providing oversight and coordination across collaboration and performance activity delivered by the team, • Leading the team through a period of transition, offering stability, direction and clear priorities Performance, planning and governance • Overseeing performance data collection, analysis and reporting, • Ensuring delivery plans and forward plans are kept up to date and aligned to directorate priorities, • Feeding performance insights, risks and progress into senior leadership and management forums, • Supporting the Executive Director with high‑quality information, briefings and forward planning, including EDI priorities Audit, committees and assurance • Leading preparation for upcoming audits, including gathering, coordinating and quality‑assuring audit data, • Ensuring all documentation is accurate, well-presented and ready for committee review, • Supporting large and complex committee meetings, including coordination of papers, data and communications Systems and coordination • Providing oversight of performance and planning systems such as Asana, • Ensuring systems are being used effectively, with appropriate governance and visibility, • Maintaining a coordinated approach across performance, planning, communications and reporting Stakeholder engagement • Building and maintaining strong relationships with senior stakeholders, including:, • Head of Executive Facilities Management, • Head of IT, • Head of the Executive Support Team, • Acting as a key point of connection between the team, the Executive Director and senior leadership colleagues If you are an experienced Performance and Collaboration Manager looking for a leadership‑level interim role within the Greater London Authority, we would welcome your application.

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Head of CRM will lead the development and execution of our global customer lifecycle strategy. This is a commercially critical role focused on maximising customer lifetime value, repeat purchase, retention, loyalty and advocacy. The successful candidate will bring strategic rigour to our CRM function, using segmentation, automation, predictive analytics, and insights to deliver meaningful growth. The role will report into our Chief Growth Officer and will work closely with our ecommerce, customer service and brand marketing teams. Please note: This is a full-time, permanent position based in either Edinburgh or London. We are currently operating a hybrid working approach with a minimum of 3 fixed days required each week working from our beautiful Townhouse in Edinburgh City Centre or London City Centre office. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Customer Retention & Repeat Purchase Strategy • Own and implement a best-in-class customer retention strategy, driving improvements in second- and third-purchase conversion rates, frequency and lifetime value., • Define lifecycle stages and build on our existing behavioural comms flows across the full customer journey, from post-purchase nurture and upsell, to winback and re-engagement., • Map and optimise all touchpoints to minimise drop-off and maximise value including transactional comms, educational content and product care, and reorder nudges., • Use Klaviyo’s predictive analytics to proactively intervene and prioritise high-value or at-risk customers Segmentation & Automation • Develop a robust segmentation framework using behavioural, transactional, demographic and predictive data to enable a move away from broadcast comms to personalised, high relevance messaging., • Conduct cohort analysis by acquisition source, product, or timeframe to identify lifecycle patterns and refine campaigns., • Lead a structured programme of A/B testing across flows and campaigns to incrementally improve performance., • Optimise existing and new automated flows, differentiating journeys by region, product type, or previous actions., • Use Shopify and Polar Analytics data to power dynamic content and journeys. Campaign Strategy & Execution • Guide and elevate the CRM Campaigns Manager’s output, moving from broad segmentation to a refined, insight-led approach., • Set performance benchmarks (open, click, CVR, revenue per send) and drive continual improvement through reporting, feedback and test plans. Loyalty, Advocacy & Community Building • Own the strategic roadmap for our Insiders loyalty reward programme, • Analyse rewards take up and gather insights into what Insiders most value from the programme in order to optimise the offer, • Partner with the Creative, Content and Social teams to surface customer stories and advocacy moments in brand channels. Measurement, Reporting & Data capture • Refine the CRM reporting framework, tracking performance across retention, repurchase, CLV, engagement and revenue., • Build comprehensive dashboards to monitor and communicate performance, and share actionable insights with cross-functional teams., • Lead a structured programme of A/B testing to optimise first party data capture across all channels., • Ensure data capture methodology is clean and compliant at every stage of the customer journey. What We Offer • The chance to shape and influence the growth of a truly unique luxury brand on a remarkable growth trajectory., • A dynamic, entrepreneurial, and supportive working environment., • Competitive salary and performance-related incentives., • Opportunities for personal and professional growth in a high-impact, high-visibility role. About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • 5+ years in a senior CRM, lifecycle marketing or customer retention role in a fast-growth DTC luxury or premium brand context, • A strategic, data-driven marketer who can define long-term CRM vision and deliver day-to-day execution. You’re as comfortable building and testing flows as you are presenting customer strategy to senior stakeholders., • Analytical mindset with strong command of data interpretation, cohort analysis, and performance optimisation., • Demonstrable experience building segmented customer journeys that drive measurable CLV uplift., • Expert-level knowledge of Klaviyo, Shopify, and ideally Yotpo, • Strong grasp of luxury brand standards, able to balance data and performance with tone, elegance and brand voice., • Passion for customer experience, storytelling and long-term brand building. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Hiring: Global Sales Operations Manager (FinTech/RegTech) Location: London (Hybrid or In-Office) Sector: AI-Driven Risk Management & Data Integrity The Opportunity I am currently partnering with a high-growth technology firm that is changing the game for global institutions. Their AI-driven platform acts as a digital detective, utilising advanced analytics to prevent complex financial discrepancies in real-time. Following a significant round of investment, they are rapidly expanding their London Tech Hub. They need a strategic heavy-hitter to step into a Global Sales Operations Manager role—a position that sits directly as the "right hand" to the Chief Revenue Officer (CRO). The Mission In this role, you aren’t just managing a CRM; you are a strategic advisor to the Go-To-Market leadership team. You will run the "engine room" of the global sales organisation, ensuring processes are frictionless, data is actionable, and the team is equipped to outperform the competition. Key Responsibilities • Strategic Advisory: Act as the CRO’s key partner, providing the data-driven insights that guide global sales forecasting and high-level decision-making., • Process Engineering: Analyse and streamline end-to-end sales processes to ensure scalability across the entire business., • Intelligence & Reporting: Own the delivery of high-quality board reporting and develop robust analytics to track market trends., • Sales Enablement: Orchestrate cross-functional collaboration on major bids and oversee the development of onboarding and training schemes., • Tech Stack Ownership: Take full ownership of HubSpot and evaluate new tools to further optimise the sales cycle., • Performance Management: Establish and monitor the KPIs that foster a high-performance, results-oriented culture. Your Profile • Experience: 4+ years in Sales Operations Management, ideally within a fast-paced SaaS or professional services environment., • The "Owner" Mentality: My client values proactive, outcome-focused individuals who see the big picture rather than just checking off tasks., • Technical Fluency: Deep expertise in HubSpot and advanced Excel skills are essential for this role., • Strategic Thinking: The ability to look beyond the numbers to see the "why" and the "what next.", • Communication: You must be comfortable presenting to senior leadership and collaborating across diverse departments. Why Join This Team? My client offers a culture that prioritises equality, creativity, and genuine opportunity. They’ve built a top-tier benefits package designed for a real work-life balance: • Flexibility: Choice of hybrid or in-office work, plus a "Work from Anywhere" policy for one month a year., • Health & Security: Private healthcare (inc. dental/optical), income protection, and life insurance (4x salary)., • Time Off: 25 days leave + bank holidays, your birthday off, and a dedicated Wellness Day., • Growth: Backed by recent PE investment, the career trajectory here is immense as the London hub scales. Please note: Applicants must have the right to work in the UK. Sponsorship is not available for this role.

James Stevens Associates are delighted to be working with a Housing Provider based in North London that are now looking for a Complaints and Information Officer. The role will encompass a mix of SAR's / FOI's, Complaints and Members Enquiries so we will be looking for someone who is available quickly to join a busy service team. This is a Hybrid role with office expectation's for 2/3 days per week in office: Overview: • £20-£22 per hour, • 5 days per week, • 2/3 days on site, • Colindale | North London based, • Very accessible via Train links, • 4 month contract | potential to extend, • To start ASAP! Complaints and Information Officer: Complaints: • Stage 1 and Stage 2 complaint acknowledgements and assignment to handlers, • Reviewing Stage 2 escalation requests and taking decisions about escalation in line with policy, • Providing ad-hoc advice and advocacy for complainants where needed, • Providing ad-hoc advice to colleagues, • Working within the timescales of the Housing Ombudsman’s / Local Government and Social Care Ombudsman’s Complaint Handling Code, • Coordinating requests and queries from the two Ombudsmen, • Completing quality assurance checks, • Monitoring progress and ensuring required timescales are met Freedom of Information: • Logging and assigning FOI requests in line with statutory timescales, • Providing ad-hoc advice to colleagues, • Checking proposed responses and information from colleagues and sending full responses to requestors in line with FOI Act., • Monitoring progress and ensuring required timescales are met Subject Access Requests: • Logging and assigning SARs in line with statutory timescales, • Checking proposed responses and information from colleagues and sending full responses to requestors in line with UK GDPR and DPA., • Monitoring progress and ensuring required timescales are met Members enquiries: • Logging and acknowledging enquiries from MPs and councillors, and assigning to lead colleagues, • Reviewing draft responses and providing to MPs/councillors, • Monitoring progress and ensuring required timescales are met

Job Title: Senior Compliance Officer Location: Watford Job Type: Full Time, Permenant Salary: £32,000 - £38,000 per year (Depending on experience) Hours: Monday to Friday, 08:00 - 17:30 Office based Benefits: • Annual Leave, • Company Events, • Company Pension, • Bonus Scheme, • Sick Pay, • Transport Links About Apex Educ8: At Apex Educ8, we are passionate about shaping the future of education by connecting the right educators with the right opportunities. We work closely with schools across the UK to provide high-quality staffing solutions for supply, temporary, and permanent roles. Our commitment to fostering meaningful relationships with both clients and educators is at the heart of everything we do. We are proud of our values-led culture that promotes Belief, Equity, Growth, Relationships, Empowerment, Attitude, and Teamwork. We believe in building a diverse and inclusive environment where everyone can thrive. The Opportunity: We are seeking a highly organised and motivated Senior Compliance Officer to join our busy education supply agency in Watford. You will play a pivotal role to assist with the growth of the office and in ensuring that all teaching and support staff meet the necessary safer recruitment compliance standards. The role will include supporting accounts functions from time to time, making sure everything runs smoothly. Key Responsibilities: • Develop, implement, and maintain compliance policies and procedures to ensure adherence to legal standards and internal guidelines, • Collaborate with various departments to provide guidance on compliance-related matters and promote a culture of integrity and accountability., • Prepare detailed reports on compliance activities., • Managing the compliance process for teaching and support staff., • Ensuring all documentation and checks are up to date and meet industry standards., • Confidently chasing compliance and liaising with candidates to ensure all requirements are met., • Engaging with clients and candidates over the phone to maintain strong professional relationships., • Chasing references and thinking outside the box on how to get these back., • Supporting consultants and working closely with them to get as many candidates cleared as possible to work. The Ideal Candidate: We are looking for someone who: • Existing or previous compliance experience within the education recruitment sector., • Strong understanding of the compliance needed for educational staff., • Confident communicator, particularly on the phone., • Detail-oriented, organised, and proactive., • Computer and system literate., • Builds relationships easily., • Previous experience co-managing a team. Work Location: This is an office-based position, so the ability to commute to Watford is essential. Why Apex Educ8? • Competitive salary and bonuses, • Generous annual leave entitlement (25 days + bank holidays), • Opportunity for career progression and personal development, • Regular social events and a positive team environment, • Access to wellbeing services and employee support, • Enhanced maternity/paternity leave packages How to Apply: To apply, please submit: • A compelling cover letter outlining why you are the perfect fit for the role., • Your current CV with relevant experience., • Proof of your right to live and work in the UK. At Apex Educ8, we are committed to promoting equal opportunity and diversity at all stages of recruitment. We welcome applications from individuals of all backgrounds and encourage you to apply even if you don't meet every requirement—your unique experience is valued!

Our client is looking to recruit two temporary Quality Assurance & Enhancement Officers to support their Quality Assurance & Enhancement team over a busy summer period. This is a great opportunity for someone with experience in quality, compliance, regulatory or higher education environments who enjoys detail‑focused, process‑driven work and can hit the ground running in a short‑term role. The role Joining a busy Quality Assurance & Enhancement team, you will provide hands‑on support across key quality and compliance processes. The role focuses on ensuring policies and procedures are followed consistently, supporting investigations and appeals activity, and helping the team manage increased workload during peak summer demand. You will work across areas such as centre approvals, centre investigations and risk rating, and processing grade appeals, requiring a high level of accuracy, organisation and sound judgement. This role is to start asap and the role is mostly remote with just one day a week in their Central London office. One temporary role is until the end of July and the other is until the end of August, with possible extentions. Key responsibilities • Supporting the processing of quality assurance applications and requests in line with established policies and procedures, • Assisting with centre approvals activity, ensuring documentation is complete, accurate and compliant, • Supporting investigations into centre quality issues, including gathering and reviewing evidence, • Contributing to centre risk rating and monitoring activity, • Processing grade appeals in line with defined procedures, • Reviewing, checking and analysing data from multiple sources, • Preparing clear and accurate written summaries or reports for managers, • Responding to internal and external queries relating to quality assurance and compliance, • Working collaboratively with colleagues across the awarding body About you • Experience working in a quality assurance, compliance, regulatory or governance‑focused role, • Experience working within a regulated environment (e.g. Higher Education, awarding bodies, professional bodies, or similar), • Excellent attention to detail with experience reviewing documentation for accuracy and compliance, • Experience supporting investigations, appeals, complaints or issue‑resolution work, • Confident handling detailed information and data from multiple sources, • Strong written communication skills with experience producing clear, accurate reports or summaries, • Organised, reliable and able to prioritise workload during busy periods, • Able to work proactively and independently once trained How to apply Please apply with your CV as soon as possible. If your experience is suitable, a consultant from TPP Recruitment will be in touch to discuss the role further, otherwise you will be notified if you aren't short-listed via email. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Food & Beverage Assistant/Cellar Person Location: Westminster Salary: £31,500 plus overtime Hours: Full-Time – 40 hours per week Mon-Fri One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering. The Role: We’re looking for a hands-on, customer focused Food & Beverage Assistant/Cellar person to join our Catering team at OGGS. This is a varied role, ideal for someone who enjoys working across cellar operations, café/bar service, and events, while helping to maintain high hospitality standards. You’ll split your time evenly between cellar responsibilities and front of house food & beverage service, playing a key role in delivering outstanding experiences across Kendal’s, events, conferences, meetings, room service, and bar operations. Key Responsibilities: • Managing cellar operations, including stock control, deliveries, issuing stock, and maintaining cellar integrity., • Supporting the running of running events, conferences, meetings, café bar and room service operations, • Assisting with beverage ordering, stock projections, and monitoring consumption, • Coaching and guiding casual and temporary staff during events and bar service, • Liaising closely with kitchen and front of house teams to deliver smooth, high-quality service, • Ensuring compliance with licensing laws, food allergen legislation, and health & safety standards, • Maintaining accurate stock records and supporting stocktakes using the P2P (Procure Wizard) system, • Identifying risks, resolving issues promptly, and escalating where required, • This is a physical role that requires some manual handling. All relevant manual handling training and safety equipment will be provided. About You: • Strong background in conference, banqueting, hotel, or venue administration (e.g., Sales/Conference Coordinator)., • Excellent command of written and spoken English., • Confident MS Word, Excel and Outlook user., • Experience using a computerised diary system., • Exceptional organisational skills and the ability to prioritise effectively., • Comfortable using initiative and working flexibly in a changing environment., • Experience in operational roles within a hotel or venue setting., • Brilliant customer focus and attention to detail., • Strong communication and confident but appropriate assertiveness., • Team‑orientated with excellent relationship‑building skills., • Able to generate ideas, improve processes and influence client satisfaction., • Highly organised, proactive, and able to re‑prioritise in a dynamic environment. Qualifications: • Good level of education (GCSE or equivalent)., • NVQ / HNC or above in Hospitality / Catering Management is desirable, • WSET basic wines and spirits certificate or equivalent desirable ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to one year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.

Digital asset liquidity is no longer a niche conversation. It is being had — right now — in the treasury functions of banks, the trading desks of hedge funds, the risk committees of asset managers, and the operations teams of prime brokers and custodians across London and Europe. The question is who is having it with them. The opportunity A firm at the forefront of institutional digital asset liquidity — providing deep, reliable, multi-asset liquidity across crypto markets to sophisticated financial institutions — is looking for a senior institutional sales professional based in London. You will be covering a defined universe of institutional counterparties: banks, asset managers, hedge funds, market makers, proprietary trading firms, and family offices. Your mandate is to originate, develop, and convert relationships with institutions that are either actively trading digital assets or building the infrastructure to do so. This is a relationship-driven, high-conviction sales role. Not a volume game. The profile You have institutional sales experience in a relevant adjacent market — FX, fixed income, crypto, or electronic trading — and a credible track record of building relationships with sophisticated institutional counterparties in the London market. You understand liquidity. How it's priced, how it's consumed, what institutional clients care about when they're evaluating a liquidity provider — spread consistency, reject rates, latency, credit, the quality of the relationship behind the price stream. You have specific exposure to digital assets — either from a crypto-native background with institutional sales experience, or from a TradFi sales background with meaningful digital assets engagement. The hybrid profile is genuinely valued here. You are articulate, commercially sharp, and credible in front of a CFO, a Head of Trading, or a Chief Risk Officer. This role is not right for you if — Your digital assets experience is retail, consumer, or exchange-facing without institutional sales exposure — You have never sold a liquidity, execution, or trading product to a professional counterparty — You are early in your sales career and building toward institutional coverage — You are not based in London or the UK The moment MiCA is live. The regulatory environment in the UK is maturing. Institutional appetite — evidenced by real capital flows, real desk allocations, and real RFPs — is no longer aspirational. It is happening. The firm behind this role is positioned to be a defining liquidity provider in this market. The professional who joins now will look back on this as the right move at the right time. —— I place senior institutional sales professionals across digital assets, fintech, and capital markets in London and globally. Serious enquiries only — handled with complete discretion. #DigitalAssets #CryptoLiquidity #InstitutionalSales #LondonJobs #Blockchain #CryptoTrading #DigitalAssetLiquidity #CapitalMarkets #FintechJobs #LiquidityProvider #CryptoInstitutional #SalesJobs

English Path is a rapidly growing international language school delivering immersive English, French, and German learning experiences across the UK, Europe, North America, and the Middle East. We are currently seeking a Student Experience Officer in London. As a Student Experience Officer, your role is to support all aspects of the student journey, from pre-arrival through to departure, ensuring students receive a high-quality experience throughout their time at English Path. About the Role: The Student Experience Officer is a highly student-focused operational role and one of the main points of contact for students, agents, accommodation providers, host families and visitors at English Path Stratford. The role has a particular focus on accommodation coordination and host family onboarding, helping ensure students are placed in safe, suitable and welcoming accommodation environments in line with English Path standards and British Council expectations. Please Note: This role is based fully On-site. Key Responsibilities: • Support and enhance the overall student experience from pre-arrival to departure, • Act as a key contact for student welfare, accommodation and general enquiries, • Coordinate student arrivals, inductions, departures and airport transfers, • Manage accommodation bookings and support relationships with host families and providers, • Resolve student welfare, safeguarding and accommodation concerns professionally and efficiently, • Maintain accurate student, accommodation and compliance records using internal systems, • Monitor attendance, student feedback and engagement to improve student satisfaction, • Support safeguarding, British Council compliance and health & safety procedures, • Assist with social activities, excursions and wider operational administration, • Provide professional front-line support via email, phone and in person, including during peak periods and emergency rota cover Essential Skills & Experience: • Previous experience in customer service, hospitality, accommodation, education or student services., • Experience working in an international or multicultural environment desirable., • Experience with accommodation or host family coordination desirable., • Excellent administrative and organisational skills., • Strong communication and interpersonal skills., • Ability to manage multiple priorities in a fast-paced environment., • Professional, approachable and student-focused manner., • Strong attention to detail and problem-solving ability., • Good working knowledge of Microsoft Office and database/CRM systems., • Knowledge of safeguarding and welfare practices desirable. Safeguarding Commitment: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment. The successful candidate will be required to undergo relevant background checks.

Editorial Manager Location: London, Westminster Contract Type: Permanent Work Type: Hybrid Salary: £55,000 + Benefits About Us The Institution of Civil Engineers (ICE) is a global membership organisation with over 100,000 members and more than two centuries of history. As a centre of engineering excellence, we qualify civil engineers, support lifelong professional development, and assure society that the infrastructure shaping our world is safe, sustainable, and well-designed. Our community of experts also provides trusted, impartial advice to policymakers on how to build and adapt infrastructure for a better future. The Role We are looking for an Editorial Manager to lead the commissioning, creation, copy-editing, proofreading and production of NEC content in print and digital formats. You will play a crucial role in ensuring the accuracy, quality, and accessibility of our content, while making sure to support TTL strategy and adhering to its vision and purpose of innovation, sustainability, and continuous improvement. The role holder is expected to bring substantial and significant editorial experience and expertise to the team. Responsibilities: • Review, copy-edit and proofread content relating to NEC Contracts to ensure authority, accuracy and consistency., • Commission, draft, copy-edit and proofread content relating to NEC newsletters to ensure the same., • Oversee end-to-end editorial production, ensuring that updates and amendments are incorporated and released in a timely and accurate manner., • Collaborate with the Head of Content, the NEC Contract Board, internal stakeholders, external SMEs and production partners with a view to creating, refining and improving product content or concepts., • Provide editorial expertise to support content promotion with Marketing and Sales teams., • Help develop and manage content workflows, SOPs, and standardised formats and style guidelines across digital and print., • Support the customer queries inbox. About You: • Significant (5+ years) editorial experience in professional publishing., • Exceptional attention to detail and command of English., • A proven written and verbal ability to translate complex information into clear and consistent organised content, in the form of e.g. meeting notes, product summaries, and presentations., • Experience with CMS, MS Office, and editorial QA processes., • Bonus: XML/SGML, InDesign, Asana., • Strong communicator, proactive collaborator, and highly organised., • Degree in English, Law, Humanities or related field., • Additional languages an advantage., • Professional qualification in Law, Construction Management or a related field would be an advantage., • Subject matter knowledge of NEC Contracts an advantage. ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to four year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data. If you're an experienced editor with a passion for clear, consistent content, we’d love to hear from you

Job information: Head of Fundraising and Communications Summary We’re recruiting for a new Head of Fundraising and Communications to build on the growth we’ve experienced in recent years, and move us to the next level. This is a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to their strengths, while drawing in other expertise and capacity where needed. This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable women who have survived trafficking and other forms of violence to recover and rebuild their lives. Job Location: Hybrid (at least two days a week in London office) Salary: £41,500 - £52,800 pro rata (depending on experience) Working hours: Full-time Contract: Permanent Reporting to: Co-Director An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies. Two reasons why you should join Ella’s • You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free., • You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another. Job description and person specification We’re recruiting for a new Head of Fundraising and Communications to build on the growth and development we’ve experienced in recent years, and move us to the next level. Last year we raised £685K through fundraising and are aiming to increase this by 20% a year in the coming years. We are particularly seeking to grow our fundraising through public donations through campaigns that increase awareness and engagement. You will work closely with other members of the Senior Leadership Team to raise crucial funding, public support and awareness to underpin our organisational strategy, and with colleagues across the organisation to gather and communicate stories and information in a powerful and accessible way. This is a ‘doing’ role as well as a senior one. It’s also a wide role and you won’t be expected to be an expert at everything, so we are looking for someone with the knowledge, confidence and strategic approach to play to your strengths and those of your team, while drawing in other expertise and capacity where needed. This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable survivors to recover and rebuild their lives. Key tasks • Overall oversight of all streams of fundraising., • Line management of 1x Fundraising Officer and 1x Grants Lead., • Overall oversight of Ella’s’ communication channels including recruitment of additional communications support., • Uphold brand and support others to work to brand., • Build and manage relationships, partnerships and connections to support Ella’s’ fundraising and communications., • Lead on fundraising and communications strategies and policies, and input into organisational strategies and policies., • Ensure implementation of fundraising and communication strategies., • Monitor fundraising against targets and report to directors and trustees., • Attend senior management meetings (weekly online), team check ins (weekly in-person) and other internal and external meetings online and in-person as required. Additional tasks • Support with Monitoring and Evaluation, • Respond to media enquiries and requests, • Source and manage external suppliers as needed, • Copywriting and editing, • Oversee the design of external communications, • Support management and use of CRM database, • Other tasks as required by Directors or by rolePerson specification Person specification Essential • A track record of excellence in relevant paid roles within registered UK charities., • Working knowledge of all streams of fundraising, with direct experience in at least two of the following: trusts, foundations and statutory; individuals; philanthropy/major donors; community fundraising; corporates/business., • Understanding of what makes a strong case for support., • Understanding of the power of human stories, and how to gather and communicate stories that promote dignity and respect., • Excellent written and verbal communication skills., • Understanding and experience of what constitutes high quality, effective charity comms (written and visual)., • Understanding of brand., • Line management., • Impact reporting (internal and external)., • Computer literacy., • An understanding of strategy., • Partnership and relationship building., • Initiative, and ability to manage varied workload., • Willingness to get stuck in and ‘do’ as well as lead., • Kind and sensitive to the needs of survivors in gathering and telling of stories., • Able to work well with others., • Organised and efficient., • Ability to work in a growing, fast-changing organisation., • Motivated by the cause., • Commitment to follow the policies, procedures and ethos of Ella’s, and to advocate on behalf of the organisation. Desirable • Monitoring and Evaluation., • Strategy writing., • Events (fundraising events as well as thought leadership and exhibition stands etc)., • Interviewing skills., • Media/press., • Film., • Copywriting, editing and proofreading., • Design., • Social media., • Website CMSs., • Website SEO knowledge., • Speech/talk writing and editing., • Digital marketing., • Working with suppliers such as photographers and filmmakers, copywriters and designers, website developers., • Public speaking., • Brand management., • Team leadership., • GoogleSuite., • Canva., • Experience across charities of various sizes., • Experience of working with funders in the anti-trafficking/VAWG sector., • An understanding of issues surrounding sexual exploitation and trafficking. How to apply To apply for this role, please submit all of the following: • Up-to-date CV, • Covering letter outlining your suitability for this role (no more than two sides of A4), • Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents. Please email recruitment@ellas.org.uk with your CV and covering letter in PDF format, and to let us know you have completed the online form before Tuesday 26 May 2026 9.00am. We will review applications as we receive them and may offer interviews before the closing date, so please apply quickly if you are keen. It is intended that interviews will be held in early June. Candidates will be invited to interview by email - please check your spam folder. If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion then please email recruitment@ellas.org.uk Please also note that appointment to this role will be subject to a DBS check. More about Ella’s Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. Here is a summary of our main activities: • We run eight safe houses. This supported accommodation is crucial for survivors until they are ready and able to live independently., • We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us., • We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. Ella’s is an equal opportunity employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Clinical Physicist – Radiation Oncology — Bermuda is calling! Remedy International Medical are partnering with one of Bermuda’s leading Cancer Centre’s to recruit an experienced Clinical Physicist to join their established and highly respected team. This is more than a career move — it’s a lifestyle upgrade. Bermuda is a British Overseas Territory known for its world‑class healthcare standards and its extraordinary island living. Think sub‑tropical sunshine, pink‑sand beaches, turquoise water so clear it looks unreal, and a warm, welcoming community that feels like home from day one. Beyond the beaches, Bermuda offers: • A safe, friendly island culture with a strong expat community, • Direct flights to the UK and short flights to the US and Canada, making travel easy, • Outdoor living all year round — paddleboarding before work, beach walks at sunset, weekend boat trips, • A vibrant food and social scene, from oceanfront dining to live music and festivals, • High-quality infrastructure, excellent schools, and a well-developed healthcare system The Clinical Physicist is responsible for the evaluation, planning, delivery and optimization of radiation treatments. This includes the accurate determination and specification of the radiation dosage for each treatment. Duties include consulting with clinicians to design treatment plans, preparing the technical details for deliveries, implementing treatment plans, and conducting quality assurance and progress reviews. The Clinical Physicist oversees compliance with Bermudian regulations at the Cancer Centre and ensures a safe environment from radiation hazards for patients, workers, and the general public. Patient Care • Work alongside the radiation oncologist (both Bermuda based and at Dana Farber / Brigham Women’s Hospital) to provide all the needed support for safe radiation treatments, including simulations, imaging processing, treatment plan designs and treatment deliveries to ensure correct radiation dosages, • Implement special irradiation procedures, such as intensity modulated therapy, image guided radiation therapy, stereotactic radiosurgery, • Participate in departmental chart reviews, experimental trials, clinical protocols, and provide documentation to support these efforts, • Participate in development of potential research projects, • Coordinate with other facilities and integrate medical imaging information to assure patient care is seamless Medical Physicist Duties • Develop and implement protocols for radiation dose specifications to meet international (IAEA) and Bermuda regulations, • Develop and maintain a Bermuda mandated Quality Management Program (QMP) covering external beam procedures, • Develop and implement quality assurance programs and dosimetric verification procedures for patients undergoing treatments, • Assume lead role in purchase acquisition, installation, and commissioning of all new machines and treatment planning systems, • Design computer programs to improve comprehensive analyses, processing and integration of imaging, planning and delivery information for maximum operational efficiency and accuracy, • Leads the diagnosis, repair, maintenance, including assessment for release of treatment machines and all QA devices for clinical use, • Works with engineers in the diagnosis, repair, maintenance of all auxiliary radiation therapy equipment including the chiller, generators, vault HVAC, etc. Leadership and Management • Assist in supervision, coaching, training of facility personnel, • Assist both the Chief Physicist and Medical Director in management of team and oversee and lead locum physicist orientation and provide guidance for adequate clinical coverage, • Administer the technical aspects of clinical programs: implementation, quality assurance, documentation, • Assume a lead role conducting outside inspections and accreditations of the radiation therapy program, including PAHO/IAEA inspections in tandem with the Bermuda Occupational Health and Safety Officer, • Work closely with administration to provide accurate documentation for billing and charge capture to ensure compliance and work with Administration on strategic and fiscal planning for annual operations, • Be part of the team to set up an external funded research programs in radiation oncology Requirements • Masters or PhD in Radiation Physics, • Active board certification from American Board of Radiology (ABR) or equivalent, • Proven clinical experience in radiation oncology physics with experience in SBRT, HDR, and other special procedures Skills • Skilled in C++, Python, Maple, Perl, MatLab, Microsoft Office, • Familiar with Varian TrueBeam and Aria clinical environment, • Able to manage a Physics program in Radiation Oncology as a solo medical physicist, • Experience in American College of Radiology (ACR) accreditation and re-accreditation, • Forward thinking, results orientated leadership skills, • Be thoroughly knowledgeable with applicable local regulations and healthcare industry standards, • Ability to perform, interpret, and communicate internal and external dosimetry calculations and measurements The role comes with a competitive salary, return flights and one month of paid accommodation on arrival

Merrifield Consultants are delighted to be partnering with The British Academy, the UK’s national academy for the humanities and social sciences. The Academy champions world‑leading research, supports scholars and fosters international collaboration. We are supporting them in the recruitment of a Fellowship Manager, a pivotal role within their Governance & Fellowship Office. Summary of the Role This role leads the delivery of the Academy’s Fellowship elections cycle, manages key communication channels and oversees governance‑related processes. You will work closely with senior leaders, Fellows, academics and committees to ensure smooth, accurate and timely Fellowship operations. The post also line manages one Fellowship Officer and contributes to strategic projects across the Fellowship and Development Directorate. The Role The Fellowship Manager is responsible for the full cycle of Fellowship elections, including the Fellowship, International Fellowship and Honorary Fellowship. This includes coordinating procedures, preparing papers for Council and AGM, managing communications with nominators, Vice‑Chancellors and international assessors, and supporting Section Chairs throughout the electoral process. The role also oversees Section Standing Committee meetings, Group meetings, the Fellowship & Structures Committee, and acts as a key point of contact for Fellows on electoral and disciplinary matters. The post manages the Fellowship Portal, CRM records and contributes to key events such as the annual induction ceremony, President’s Reception and AGM. It also supports wider projects such as the Sections Review, EDI Roadmap and Governance Review. Key Details Salary: £43,225 (pro rata) + amazing company benefits Working style: Flexible Location: The Mall, London Reports to: Head of Fellowship Engagement & Governance Line management: 1 x Fellowship Officer Responsibilities Fellowship Elections & Governance • Lead and coordinate the full elections cycle, ensuring compliance with procedures., • Prepare papers for Council, AGM and relevant committees., • Manage communications with nominators, Vice‑Chancellors, candidates and international assessors., • Support Section Chairs with longlisting, shortlisting, ballots and decision‑making., • Oversee disclosure, data retention and assessment processes. Committee & Section Support • Organise Section Standing Committee meetings, agendas and papers., • Brief and support minute‑takers; ensure consistency across minutes., • Prepare summaries of Section and Group discussions for Council., • Act as secretary to the Fellowship & Structures Committee. Fellowship Communications • Act as a primary contact for Fellows on electoral and disciplinary matters., • Manage newsletters, the Fellowship Portal, Handbook/Directory and digital channels., • Ensure coherent communication across Sections, VPs, Council and SMT. Data, CRM & Events • Maintain CRM records and act as a super‑user for best practice., • Collate and report Fellowship data, including diversity reporting., • Support key events such as induction ceremonies, President’s Reception and AGM. Projects • Contribute to strategic reviews including EDI, governance and structural analysis., • Conduct research into Fellowship patterns and HE sector trends. Person Specification Experience & Knowledge • Experience running election or nominations processes in a comparable organisation., • Experience working with academics, committees and senior stakeholders., • Strong CRM experience (Salesforce desirable)., • Understanding of the charity sector and UK higher education landscape. Skills & Attributes • Excellent communication skills and ability to adapt to different audiences., • Strong organisational skills with the ability to prioritise under pressure., • High attention to detail and accuracy in documentation., • Digitally confident and open to new technologies., • Proactive, solutions‑focused and able to anticipate challenges., • Strong leadership skills with experience motivating others through change., • Collaborative, diplomatic and able to handle sensitive situations with respect. How to Apply If you’re an organised, relationship‑driven professional with a passion for governance, academia and high‑quality stakeholder engagement, we’d love to hear from you. Please apply today to join The British Academy at a pivotal moment in their Fellowship programme. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Arabic speaking International Programs Manager (Humanitarian Charity) Location: London (Stanmore Office) | Salary: £30K – 35K p/a (depending on experience) | Contract: Full-time (40 h/w) The Opportunity Civitas Recruitment are delighted to be working with an International Humanitarian Charity to recruit an International Programs Manager. This role will lead the effective delivery of international programmes, working closely with partners and internal teams to ensure high-quality implementation, strong grant compliance and clear reporting against outcomes. Key Responsibilities • Lead delivery of international programmes across planning, implementation, monitoring and reporting to achieve agreed outcomes., • Manage relationships with in-country partners and stakeholders, ensuring effective communication and high-quality delivery., • Oversee programme budgets, compliance and grant management, ensuring donor requirements are met., • Coordinate proposal development, workplans, logframes and reporting, working closely with fundraising and technical colleagues., • Strengthen monitoring, learning and evaluation, using data and insight to drive continuous improvement., • Manage risk, safeguarding and due diligence processes, escalating issues appropriately and ensuring strong controls., • Contribute to organisational learning and cross-team collaboration, sharing insights and best practice. The Candidate • Proven experience managing international development or humanitarian programmes, including partner management. However training can be provided to address gaps., • Ability to manager grants and contractors, including donor compliance, budgeting and reporting., • Understanding of how to develop proposals, workplans and results frameworks (e.g., logframes) and using MEL data to improve delivery., • Excellent stakeholder management and communication skills; culturally aware and able to work across time zones., • Highly organised and solutions-focused, able to manage competing priorities and deliver to deadlines., • Commitment to safeguarding, ethical practice and organisational values; experience of due diligence desirable. How to Apply Please apply via Civitas Recruitment with your CV or for ease use the link provided. Successful applicants will be contacted for an initial discussion. Please note that there will be some in officer presence required and therefore we advise candidates to do a journey planner to see if it works.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Internal Audit Officer The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing Infrastructure for Tomorrow in Asia and beyond - infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 111 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled, and promotes regional connectivity. The Internal Audit Office (IAO) of AIIB provides professional and objective assurance and advisory services designed to add value and improve AIIB's operations. The mission of internal audit is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insight. The IAO helps AIIB accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of governance, risk management, and control processes. Reporting to the Principal Internal Audit Officer, the Internal Audit Officer will develop and maintain a comprehensive audit plan aligned with AIIB's risk management framework. The position requires professional judgment, the ability to lead or co-lead audit assignments, and active contribution to strengthening audit quality and stakeholder engagement. Responsibilities: • Plan, lead, or co-lead risk-based internal audit and advisory engagements in line with the IAO audit plan and professional standards., • Perform risk assessments, define audit scope, and develop audit programs informed by process knowledge and data., • Produce clear, evidence-based deliverables (reports, presentations, dashboards), and communicate results constructively to audit team leaders and managers., • Partner with auditees and stakeholders throughout the engagement, including aligning expectations, discussing observations, and supporting timely remediation., • Design and perform audit analytics (e.g., population testing, anomaly detection, trend analysis) using appropriate tools and technologies to enhance coverage and insight., • Execute and oversee fieldwork, including automated/continuous testing where appropriate. Maintain clear, sufficient audit evidence., • Identify root causes, control gaps, and improvement opportunities. Develop practical, risk-informed recommendations that strengthen controls and support efficient operations., • Use AI-enabled techniques, where applicable, to support audit planning and testing (e.g., risk identification, document review, and summarization), with appropriate governance, confidentiality, and validation., • Support audit methodology, quality, and tooling enhancement exercises, such as audit procedure standardization and documentation of AI/analytics procedures., • Track follow-up on recommendations, and validate the implementation and effectiveness of agreed actions., • Mentor junior audit staff, including coaching on audit fundamentals, professional judgment, and the effective use of data analytics and technology in audit work., • Work with external consultants and cosource partners in audit engagements, as applicable., • Support or lead the organization of ad hoc internal or external events or forums., • Perform other duties as assigned. Requirements: • 5-7 years of relevant experience in internal audit, risk management, compliance, or related assurance functions., • Bachelor's degree in accounting, finance, business administration, or a related discipline. A master's degree is an advantage., • Professional certifications (CIA, CPA, CISA) are highly desirable. Relevant analytics/technology credentials will be an advantage., • Strong understanding of governance, risk management, and internal control frameworks., • Working knowledge of the IIA standards or IPPF and the ability to apply them in audit execution, documentation, and reporting, with guidance as needed., • Demonstrated integrity, confidentiality, and professionalism, with the ability to maintain independence and objectivity., • Awareness of cultural, social, and political sensitivities, and an interest in learning AIIB's mandate and operating context to support risk-based audit work., • Open to feedback, with the ability to build trusted working relationships while maintaining appropriate professional scepticism., • Demonstrated ability to independently manage audit assignments., • Strong project and time-management skills, including planning, managing priorities, and meeting deadlines., • Demonstrated ability to support the development of others through knowledge sharing and on-the-job coaching., • Strong analytical, writing, and stakeholder engagement skills., • Demonstrated capability in data analytics and interrogation, including working with large datasets and designing and executing tests., • Understanding of how AI can be applied across the internal audit lifecycle. Hands-on experience with AI-enabled audit techniques is an advantage., • Strong command of English, both written and verbal. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

Chief Operating Officer / Managing Director Salary: up to £150,000 + Bonus + Car Allowance + Benefits Location: London HQ with occasional national travel About the Role Our client is a rapidly growing, investor-backed compliance and technical services group operating nationally across the UK. The business is scaling quickly through both organic growth and strategic acquisitions, with ambitious plans to build a market-leading platform within its sector. The Group comprises specialist operational businesses spanning manufacturing, installation, remediation, and compliance-led service delivery. Backed by a highly entrepreneurial investment platform, the organisation is entering a significant growth phase and is investing heavily in operational capability, systems, and infrastructure. As part of this growth journey, the business is seeking a Chief Operating Officer / Managing Director to join the Executive Team and take full ownership of day-to-day operations across the Group. Reporting directly to the CEO and operating alongside the CFO and Commercial leadership team, this role will be responsible for leading and scaling the operational platform of the business while delivering exceptional commercial and operational performance. This is a rare opportunity to take a leadership role within a high-growth, investor-backed platform at a pivotal stage of its evolution. What You’ll Be Doing Operational Leadership • Take full ownership of the day-to-day operational running of the Group, with accountability for operational performance and P&L delivery, • Lead senior divisional leaders across operations, manufacturing, service delivery, HSEQ, and support functions, • Oversee multi-site national operations across manufacturing, operational, and corporate locations, • Drive operational excellence across delivery, workforce planning, fleet, supply chain, and training Commercial & Strategic Delivery • Partner closely with the CEO and CFO to deliver the Group’s growth and revenue objectives, • Establish and embed KPI and OKR frameworks across all divisions, • Drive operational efficiency and cost optimisation while maintaining quality and compliance standards, • Support acquisition activity including operational due diligence, integration planning, and post-acquisition embedding, • Contribute to the long-term strategic direction of the Group as part of the Executive Leadership Team Operating Model & Business Transformation • Lead the systemisation and scaling of the business through improved processes, governance, and technology adoption, • Build an operating platform capable of integrating future acquisitions effectively, • Drive operational transformation initiatives across systems, reporting, compliance, workforce management, and service delivery People & Culture • Act as a visible and people-focused leader across the business, building credibility from boardroom to frontline teams, • Lead organisational capability development, succession planning, and leadership growth What We’re Looking For • Proven experience as a COO, Managing Director, or Operations Director within fire safety, construction, engineering services, facilities management, compliance services, or a related operational environment, • Strong track record managing multi-site, national operations within a B2B service-led business, • Full P&L ownership experience within a business of comparable scale and complexity, • Experience leading operational transformation, business systemisation, and scalable operating models, • Experience managing large operational teams through structured divisional leadership, • Strong commercial acumen combined with operational delivery capability, • Excellent leadership, communication, and stakeholder management skills Desirable Experience • Experience within passive fire, active fire, compliance, or technical services sectors, • Experience integrating acquired businesses into operational platforms, • Management consulting background alongside operational leadership experience, • Familiarity with accredited operational environments and regulated compliance frameworks