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UCAS is at the heart of connecting people to higher education. UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do. Business Unit Description Led by Dave Penney, Chief Communications and Marketing Officer. This broad business unit and incorporates the following functions: • UCAS Media education and industry Sales, • Education and Industry Marketing, • Digital Marketing Operations, • Events, • Partnerships, • Apprenticeships, • Public Affairs, Press and Communications, • Insights The business unit is set up to deliver against the objectives of UCAS charity and operate UCAS Media (UCAS’s commercial subsidiary) to help fund UCAS’s charitable operations. For the charity, our objective is to provide everyone with the information, advice and guidance they need to make informed decisions on their next steps. We deliver on this via our media ecosystem which consists of information, advice and guidance on ucas.com, our social media feeds across various channels, email, live events and webinars, For UCAS Media, our business objective is to generate revenue through paid collaborations with higher education providers who wish to improve their position in the market, and commercial brands who want to reach students. All brands wishing to use our media ecosystem and insight services must align with our framework. All profits generated are gift aided to UCAS the charity and in turn fund the charitable objectives, such as our recent announcement that students in receipt of free school meals will no longer need to pay the UCAS application fee. About The Role Contractual Hours 28.00 About The Role The Digital Campaign Executive is responsible for creating email & SMS campaigns on behalf of clients using the latest technology, monitoring email quality, testing templates and HTML emails to ensure they are optimised for different email clients and devices, as well as liaising with clients and internal teams where necessary. You will be enthusiastic about the digital advertising landscape and be prepared to tackle a wide variety of tasks. You will have strong multitasking skills and be able to manage multiple campaigns with different deadlines at the same time. You will have a strong customer service focus, be keen to develop new skills, be flexible, and enjoy working closely with colleagues. Key accountabilities: • Manage a high volume of email campaigns on behalf of a broad variety of clients, • Use market ESP software (Salesforce Marketing Cloud) to create and implement single send email campaigns and Journey sends as well as SMS campaigns., • Use Marketing Cloud products including Email Studio, Journey Builder, Einstein and Mobile Connect to facilitate market leading campaigns., • Develop & build HTML emails into SFMC, as well as make use of Content Builder to create emails for clients, as well as dynamic emails. Monitoring email quality and testing to ensure they are optimised for rendering across different email clients and devices. For Full Job Description, Please See Role Profile Attached. Skills, qualifications, and experience Essential: • A working knowledge of email and SMS delivery platforms and related products., • One year+ of experience working in digital marketing., • Track record of delivery in a fast-paced, demanding environment., • Strong communication and interpersonal skills. Desired: • Experience in B2B and B2C marketing., • Hands on experience with an ESP (Marketing Cloud preferred, or dotdigital, hubspot, mailchimp or similar), • Experience in HTML/CSS coding (preferably focused on email), • Appreciation of cross browser/email compatibility issues. Package £25,000 (pro rata for part time hours) -28 hours per week - 6 month Fixed Term. • Purpose-driven work in a charity-led organisation connecting people to education and opportunity, • Internal training, mentoring, and access to industry-recognised certifications through our development academies, • Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts, • 30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave, • Everyday wellbeing support through Perkbox, offering discounts and wellness tools, • Onsite facilities including a subsidised gym, café, and free parking at our Cheltenham office, • Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders, • Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

Compliance Officer (Insurance) Location: UK Locations Salary: 45000 - 50000 Reporting to: Compliance Manager We are seeking a seasoned Compliance Officer to join our this role you will provide accurate and effective compliance advice and support helping ensure that both retail and wholesale financial services businesses meet their regulatory obligations and adhere to internal processes and procedures. This is a hands-on role that involves close collaboration with stakeholders across the business. You should have experience in a financial services compliance roleideally within the general insurance sectorand possess the confidence to produce clear process documentation reports and MI that engage stakeholders at all levels. Key Responsibilities: • Work with business teams to support delivery of objectives while ensuring adherence to group policies., • Collaborate with the 2nd Line of Defence to ensure advice and guidance is implemented in line with risk appetite., • Identify and prioritize compliance actions through the analysis of conduct and regulatory MI including trend and root cause analysis., • Assess the effectiveness of business controls and implement improvements where necessary., • Assist with the creation and review of compliant documentation ensuring timely implementation of regulatory changes., • Competitive salary and benefits package, • Flexible working and generous holiday options, • Pension scheme enhanced parental leave and life insurance, • Discounts on technology travel and leisure, • Ongoing learning and development opportunities Required Experience: Unclear Seniority Key Skills Compliance Management,Risk Management,Financial Services,PCI,Banking,Cost Accounting Standards,Quality Systems,Research Experience,NIST Standards,Securities Law,SOX,ISO 27000 Employment Type : Full-Time Experience: years Vacancy: 1

This is a Gloucestershire County Council job. • Job Title: Youth Justice Case Responsible Officer, • Job Location: Gloucester, • Salary: 37280 - 40777 per annum, • Hours per Week: 37.00, • Contract Type: Fixed Term, • Duration: 12 months, • Closing Date: 12/10/2025, • Job Requisition Number: 12637, • This post is open to job share We are currently recruting for 2 Youth Justice Worker to join our Gloucestershire Youth Justice team on a fixed term contract basis. About us For all your hard work you will receive the following: • 37280 - 40777 per annum subject to experience, • flexible and agile working opportunities, • 25.5 days annual leave pro rata, • family friendly policies and benefits to help support you and your family, • supportive and positive working environment with regular robust supervision, • Local Government Pension Scheme (LGPS), • access to our Employee Assistance Programme (EAP) that provides free confidential counselling and advice for employees available 24 hours a day online and by telephone., • an in-house Occupational Health service, • employee discount scheme, • cycle to work scheme, • links to employee networks such as Prism (LGBT) and the Young Employees Network, • career development and qualification opportunities Right child right support right time every time In our recent inspection in June 2025 our Childrens Services have been officially judged asGood with Outstanding elements.Ofsted also said Leaders have set out a clear vision for delivering success for children by modelling values and creating a culture where the workforce children and families feel valued and heard; risk is managed confidently with bottom lines clearly set marks an important step in our journey to improve outcomes for our children and young people and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to offers a range of opportunities to develop your career supported by a phenomenal Social Work Academy offer a developing systemic practice methodology an ambitious leadership team and an award-winning are a local authority adopting and training all colleagues in systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive then consider a role with GCC. About our teams At Gloucestershire YJS we believe every child deserves the opportunity to thrive. Our vision is to build a county where children on the edge of or within the youth justice system receive the right support at the right timewithout stigmaso they can grow up healthy resilient and connected to nurturing communities where they can reach their potential. We want a youth justice system that is fair and inclusive reduces social disadvantage and ensures that victims of crime and the communities of Gloucestershire feel supported and safe. As a multi-disciplinary service the YJS endeavours to deliver high-quality support to children through the operationalisation of the Child First framework one that recognises each childs stories needs and unique strengths and provides interventions that are constructive future-focused empowering children to move forward with a positive identity. About you Working within a challenging youth justice landscape were looking for resilient skilled and compassionate professionals who are committed to making a real difference You will be joining an authority with a strong set of values that underpin the work we do: Accountability Empowerment Excellence Integrity and Respect. As a Youth Justice Worker you will play a vital role in supporting children and families through complex challenges. Youll work collaboratively with professionals across health education police and social care to deliver tailored interventions that reduce offending and promote positive identity development. You will ensure that we keep children at the heart of ourassessments interventions and decision making so that they and their families receive coordinated and appropriate support in order to create safer communities with fewer victims. This will involve: • Managing a caseload of children involved in the youth justice system often facing multiple and complex needs in accordance with national and local standards., • Conducting assessments using Youth Justice Board (YJB) approved tools to understand offending risk safety and wellbeing; taking necessary measures to ensure that welfare needs are dealt with effectively and public protection considerations are appropriately managed., • Ensuring that victims voices are considered and their views reflected in restorative approaches with children and families., • Collaborating with children and families to create bespoke evidence-based intervention plans to address all areas of need delivering direct work and regularly reviewing plans and interventions to ensure their suitability and effectiveness., • Attendance at Youth Magistrates and Crown Court preparing and presenting verbal and written reports to support bail and sentence planning., • Support children in custody and facilitate effective resettlement into the community The ideal applicant will have: significant experience of working directly with vulnerable children young people and families a strong understanding of the complex issues that affect children and in the youth justice system knowledge of trauma-informed practice and restorative approaches experience of multi-agency working and collaborative planning. To be successful for the post we also need you to have: • Graduate or equivalent professional qualification (Social Care Education Youth Work Criminal Justice Health), • A full driving licence and willingness to drive, • DBS clearance If you would like to discuss this role further please contact:

The role Were seeking an experienced and motivated leader to head up our customer service operations in Gloucester Tea Gardens and Stroud. As Senior Regional Services Centre Officer youll oversee the delivery of high-quality customer service across a diverse and busy environment including agency functions and Councils own customer enquiries. In this role youll guide a team that manages a wide range of services including Service NSW Services Australia and MidCoast Council enquiries ensuring smooth operations consistent processes and positive experiences for every customer. Youll play a key role in improving how we work building consistency across our service points and supporting the development of your team. The role also requires the ability to learn quickly and enthusiastically as information and service delivery evolves across Council and partner agencies. You will work collaboratively with other customer service leaders across Council to share knowledge align processes and drive continuous improvement. Were looking for someone with proven experience in customer service leadership and operational management who can balance competing priorities in a fast-paced environment. Youll bring strong people management skills a solutions-focused mindset and a commitment to fostering a positive supportive team culture. Flexibility to work across multiple service centres resilience and a drive for continuous improvement will see you succeed in this role. If youre ready to lead a team that delivers exceptional customer experiences and makes a real difference for our community we want to hear from you! What we offer We are committed to the growth of our employees and have a range of benefits available to support wellbeing and career development.___

Summary of Role We are looking for Assessors Nationwide who can deliver either up to Level 3 or to Level 5. Please submit an application regardless of your location. We are seeking an experienced Health and Social Care Assessor to deliver all Health and Social Care programmes whilst incorporating the effective use of digital technology. We are looking for assessors who are motivational engaging and inspiring demonstrating exceptional customer service and communication skills with both internal and external stakeholders. • Delivering Health and Social 2 and 3 qualifications for a Level 3 Assessor or levels 23 and 5 for a Level 5 Assessor., • Building and developing relationships with Employers, • Maintaining documentation on learners progression., • Planning and implementing learner progress reviews, • To ensure all learners receive robust quality assurance feedback in a timely manner, • To adapt delivery style to suit the needs of the individual learner/s and employer/s, • To effectively manage cohorts of learners towards business KPIs and standards ensuring outcomes are achieved timely, • To take part in training and team meetings., • To ensure that all reporting and recording relating to learner administration and assessment is organised and conducted as agreed., • To report all learner safeguarding issues to the authorised Safeguarding Officer, • To contribute to the MVRRS Training self-assessment process, • To attend team meetings monthly 1:1 s and annual appraisals, • To actively engage in Continuous Professional Development which will begin immediately., • Confident communicator, • Passionate about learning and skills development, • Highly professional, • Resilience and a can do attitude, • Self-motivated and able to manage own performance, • Driven with a will to succeed, • Assessor Qualification - D32/D33/A1 or TAQA., • Relevant qualifications gained, • Proven track record in terms of person with the sector, • Strong administration and organisation skills, • Highly motivated & punctual, • Digitally literate and confident in using Microsoft Word Excel PowerPoint Required: Experience: • Elderly care: 1 year (required), • Driving Licence (required), • Assessor Award (D32/33 A1 CAVA TAQA) (required) Salary Level 3- 27k per annum with a performance bonus scheme of up to a realistic 5-8k per annum Level 5- 30k per annum with a performance bonus scheme of up to a realistic 5-8k per annum Key Skills Corrosion Inspection,Apache Tomcat,Apparel,Gallery,Infection Control Employment Type : Full-time Experience: years Vacancy: 1

Forensic Services Quality Officer – Gloucestershire Constabulary. An opportunity exists to join Forensic Services as a Forensic Services Quality Officer at Gloucestershire Constabulary. If you are interested in quality and continuous improvement, have a keen eye for detail and the ability to motiv

Development Officer - Fixed Term This is a Gloucestershire County Council job. • Job Title: Development Officer, • Job Location: Shire Hall, Block 1, 2nd Floor, • Salary: £37,280 - £40,777 per annum (pro rata), • Hours per Week: 37.00, • Contract Type: Fixed Term, • Duration: One year, • Closing Date: 04/12/2025, • Job Requisition Number: 10735, • This post is not open to job share About the Team and Role: The role of Development Officer (Family Focus) will be one of four Development Officers within the Gloucestershire Libraries team. Each Development Officer leads on a specific remit and audience profile. The main target age group for this role is early years children and their families, aimed at spending quality time with families and communities to increase social connection and using creativity as a theme for reduction of anxiety and improvement of mental health. The Development Officer will work within the Development Team with very clear aims and objectives of the role which will include: -Marketing and communications planning for all aspects of the library service related to Children’s & Families (alongside the Librarian) -Income generation through donations and support with other forms of income with the other Development Officers (memberships, trusts and grant applications) -Development, promotion and continuation of the countywide initiative for Library Littles with communities, partners, funding, and communications Launch and develop the new initiative of a children's choir in 2026 About you: We are seeking someone who has had previous experience of projects and project management, as this is an important element at the centre of the role. Other experience that is relevant and essential includes: -Marketing, communications and branding. We do a lot of design and development in-house so some hands-on creative skills will be an important element -Income generation. All projects are self-funded so some awareness and knowledge of trust and foundations, donations and legacies. -Data and insights. As projects are very audience/customer driven – we are looking for someone who has a clear understanding of reporting and interpreting data On top of these elements, a proactive, positive team player with a vision and understanding of this specific age group and target audience. About us: For all your hard work, you will receive the following: -Flexible and agile working opportunities -25.5 days annual leave rising to 30.5 days after 5 years continuous service -An option to purchase additional leave per year (pro rata for part-time staff) -Family friendly employer offering benefits to help support you and your family -Career development and qualification opportunities -Supportive and positive working environment with regular, robust supervision -Local Government Pension Scheme (LGPS) -Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone -An in-house Occupational Health service -Employee discount scheme -Cycle to Work scheme -Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) -Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. How to apply If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role please contact Kate Aston-Williams via email at Closing date Thursday 4 December. Short-listed candidates will be contacted by e-mail and invited to interview week commencing 15 December. Additional Information To access the Job Profile for this role, please follow the link below:- The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Youth Justice Case Responsible Officer - Fixed Term This is a Gloucestershire County Council job. • Job Title: Youth Justice Case Responsible Officer, • Job Location: Gloucester, • Salary: £37,280 - £40,777, • Hours per Week: 37.00, • Contract Type: Fixed term and permanent, • Duration: 12 months for the fixed term, • Closing Date: 07/12/2025, • Job Requisition Number: 12638 About us For all your hard work, you will receive the following: • £37,280 - £40,777 per annum subject to experience, • flexible and agile working opportunities, • 25.5 days annual leave pro rata, • family friendly policies and benefits to help support you and your family, • supportive and positive working environment with regular, robust supervision, • Local Government Pension Scheme (LGPS), • access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone., • an in-house Occupational Health service, • employee discount scheme, • cycle to work scheme, • links to employee networks such as Prism (LGBT+) and the Young Employees Network In our recent inspection in June 2025, our Children’s Services have been officially judged as ‘Good’ with ‘Outstanding’ elements . Ofsted also said ‘Leaders have set out a clear vision for delivering success for children, by modelling values and creating a culture where the workforce, children and families feel valued and heard; risk is managed confidently with bottom lines clearly set out.’This marks an important step in our journey to improve outcomes for our children and young people, and we remain focused on our mission: to continue building on this success and ensure that every child and young person in our county has the opportunity to thrive. Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC. About our teams At Gloucestershire YJS, we believe every child deserves the opportunity to thrive. Our vision is to build a county where children on the edge of or within the youth justice system receive the right support at the right time—without stigma—so they can grow up healthy, resilient, and connected to nurturing communities where they can reach their potential. We want a youth justice system that is fair and inclusive, reduces social disadvantage, and ensures that victims of crime, and the communities of Gloucestershire feel supported and safe. As a multi-disciplinary service, the YJS endeavours to deliver high-quality support to children through the operationalisation of the ‘Child First’ framework’, one that recognises each child’s stories, needs and unique strengths, and provides interventions that are constructive, future-focused, empowering children to move forward with a positive identity. About you Working within a challenging youth justice landscape, we’re looking for resilient, skilled, and compassionate professionals who are committed to making a real difference You will be joining an authority with a strong set of values that underpin the work we do: Accountability, Empowerment, Excellence, Integrity and Respect. As a Youth Justice Worker, you will play a vital role in supporting children and families through complex challenges. You’ll work collaboratively with professionals across health, education, police, and social care to deliver tailored interventions that reduce offending and promote positive identity development. You will ensure that we keep children at the heart of our assessments, interventions and decision making so that they, and their families, receive coordinated and appropriate support in order to create safer communities with fewer victims. This will involve: • managing a caseload of children involved in the youth justice system, often facing multiple and complex needs, in accordance with national and local standards, • conducting assessments using Youth Justice Board (YJB) approved tools to understand offending, risk, safety, and wellbeing; taking necessary measures to ensure that welfare needs are dealt with effectively and public protection considerations are appropriately managed, • ensuring that victims’ voices are considered and their views reflected in restorative approaches with children and families, • collaborating with children and families to create bespoke, evidence-based, intervention plans to address all areas of need, delivering direct work and regularly reviewing plans and interventions to ensure their suitability and effectiveness, • attendance at Youth Magistrates and Crown Court, preparing and presenting verbal and written reports to support bail and sentence planning To be successful for the post we also need you to have: • graduate or equivalent professional qualification (Social Care, Education, Youth Work, Criminal Justice, Health), • a full driving licence and willingness to drive If you would like to discuss this role further please contact Please note we may close the advert a week early depending on the amount of applications we recieve. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior). To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application. Additional Information To access the Job Profile for this role, please follow the link below:- This position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Senior Registration Officer - Permanent This is a Gloucestershire County Council job. • Job Title: Senior Registration Officer, • Job Location: Cheltenham Registration Service & H.O, • Salary: £37,280-£40,777 per annum, • Hours per Week: 37.00, • Contract Type: Permanent, • Closing Date: 03/12/2025, • Job Requisition Number: 13100 We are looking for an experienced and skilled manager to join our Registration Service team as a Senior Registration Officer. This is a pivotal role acting as a Statutory Officer on behalf of the Registrar General and the County Council. The role ensures the accurate and professional registration of births, deaths, and marriages and compliance with legislation and local policies. A Senior Registration Officer is a key part of the management team and is responsible for staff training, quality assurance, stock control, policy and procedure development. You will work closely with three other Senior Registration Officers and lead a team of approx. seven Registration Officers. The role will be based at Cheltenham or Gloucester Register Office (this will be discussed further at interview). This is an exciting opportunity to make a real difference in a service that touches people’s lives at significant moments. You’ll be part of a supportive team committed to delivering excellence and continuous improvement. About You We are looking for a candidate who has people management experience and has worked in a pressurised, frontline environment providing excellent customer service. Experience of dealing with customers in different emotional situations and managing feedback is essential. The ability to lead and support staff through change is essential. A background in medical, legal, proofreading or similar environment is desirable as well as experience in training, mentoring, or public speaking. You will bring exceptional attention to detail, strong organisational and communication skills. You must be able to explain complex technical or legal information in a way that is easy to understand. You will lead by example, displaying the councils’ values and behaviours framework and be resilient, flexible, and self-motivated. Special Conditions To provide out of hours support, including evenings, weekends, and Bank Holidays as and when required to assist the service. There is a shared early phone rota to ensure cover is arranged in event of staff absence. You need to hold a current full driving licence which is valid for driving in the UK as you will be required to travel to Approved Premises and Registration Offices throughout Gloucestershire. About Us Joining us could mean access to these great benefits: Flexible and some agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service An option to purchase 5 days of additional leave per year (pro rata for part-time staff) Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. How to apply If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role please contact Nicola Riddel via email at Closing date 3rd December 2025 Short-listed candidates will be contacted by e-mail and invited to interview week commencing Monday 15th December 2025 Additional Information To access the Job Profile for this role, please follow the link below:- The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Customer Service Officer - Permanent This is a Gloucestershire County Council job. • Job Title: Customer Service Officer, • Job Location: Shire Hall, • Salary: £28,142 - £29,540 per annum, • Hours per Week: 37.00, • Contract Type: Permanent, • Closing Date: 09/12/2025, • Job Requisition Number: 12707, • This post is not open to job share Are you an enthusiastic, dynamic individual, with a passion for Customer Service? If you have the right level of transferable skills, why not apply now? Full training will be provided! About the Role The Customer Service Team is a multi-channel first point of contact for a variety of internal and external customers. We provide a high quality of service delivery across a diverse range of services on behalf of Gloucestershire County Council, through various channels both traditional and contemporary. Adult Social Care Support service duties currently include the initial review of adult social care enquiries, safeguarding enquiries and decision making on referrals. The Customer Service Team respond to queries through several channels these include Shire Hall reception services, phone, email and web-based enquiries. The developments in technology will continue to underpin the work of Customer Services Officers. If you are a creative individual with the ability to ensure that queries are answered effectively, efficiently and in line with the Council’s policies and procedures, we would like to hear from you. To get an idea of what it's like to work in our Customer Service Team for Adult Social Care te am ___ and ___ We work flexibly with a mix of office and home working although during the probation period (first 6 months), you will be working from the office, based at Shire Hall in Gloucester. A little bit about us … This is a great time to join Gloucestershire County Council, as we are on an exciting journey. Customer Service Team is based at Shire Hall in Gloucester and you will work with enthusiastic and supportive colleagues who are passionate about their work and what they achieve together as a team. Joining our Customer Service Team can be a great opportunity towards developing a long-term and rewarding career with the Council. About You You need to have excellent communication skills, have a confident telephone manner and respond positively during difficult conversations. You will be self-motivated, pragmatic, resilient and take ownership of enquiries to resolution. You will have the ability to follow work instructions and look for continuous improvements in how we do things. About Us In return for your commitment, you’ll be entitled to our full benefits package, including: • Regular formal and informal support, • Safe, supportive and positive working environment with regular, reflective supervision, • An investment into your professional development, including career pathways, mandatory training and additional topical bi-annual workshops., • Annual leave up to 30.5 days after 5 years employment, • Access to the Local Government Pension Scheme, • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers, • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone., • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network., • Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply), • GCC's Cycle to Work Salary Sacrifice Scheme Applying: Please write your application with consideration for the essential criteria on the Job Profile. This should include examples why you should be considered; the experience, skills and knowledge that you would bring to the post. For an informal discussion, contact to arrange a call back or apply by clicking on the button below. Look out for an email from us to get you booked in! Don’t forget to check your junk and spam! Additional Information: To access the Job Profile for this role, please follow the link below: The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. This Position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Rehabilitation Officer Visually Impaired - Permanent This is a Gloucestershire County Council job. • Job Title: Rehabilitation Officer Visually Impaired, • Job Location: Shire Hall, • Salary: £37,280 - £40,777 per annum (pro rata), • Hours per Week: 37.00, • Contract Type: Permanent, • Closing Date: 28/12/2025, • Job Requisition Number: 12806, • This post is open to job share Are you an experienced Rehabilitation Officer passionate about working with people to promote independence and dedicated to making a difference? We would love to hear from you! About the role: We have a full time Rehabilitation Officer – Visual Impairment (ROVI) position available in our Sensory Team. The team has a supportive and engaged management structure including an Integrated Social Care Manager and a Sensory Team Lead, and you will be working alongside other Rehabilitation Officers as well as a Sensory co-ordinator As a ROVI, you will work as part of an integrated service with people who have significant sight loss to improve their choice and quality of life. As a ROVI in our team you will make use of timely interventions to maximise long term independence and minimise ongoing support. You will use your knowledge to provide individuals, their families and carers with information and advice on other relevant sources of emotional, material or financial help, where this is available. About you: As ROVIs, we understand the work you do on a daily basis and provide the support you need to make a difference to the people of Gloucestershire. To join us, you must have: • A diploma in Rehabilitation for Visually Impaired People, • An awareness of visual and hearing impairments and the impact they can have on an individual, • Experience of working in a Health & Social Care setting If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role. About us: Gloucestershire County Council Adult Social Care works with Three Conversation approach, a model that re-emphasises focus on people, their strengths and the networks and community around them. This is known here in Gloucestershire as Make The difference Our Rehabilitation Officers do all they can to make the difference to local communities in Gloucestershire. Here are some of the benefits we offer in return for your hard work. • Regular formal and informal support, • Safe, supportive and positive working environment with regular, robust supervision, • 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays, • Access to the Local Government Pension Scheme, • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers, • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone., • Cycle to Work scheme, • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Applying: Please write your application with consideration for the essential criteria in the Job Profile which you will find in the Additional Information section below. This should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post. For an informal discussion, please, contact The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Additional Information: To access the Job Profile for this role, please follow the link below: This Position is subject to an Enhanced DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. The advert will be open for a minimum of 7 business days. If you are interested in applying, we encourage you to submit your application as early as possible. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

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As a Quality Officer you will support the delivery of the highest quality care support services by carrying out a range of functions in the field including the assessment and review of individual services and the practical supervision instruction and support of care professionals. The successful Qua

A leading educational institution in the United Kingdom is seeking a Quality Office Support role to assist in validation processes and manage quality systems. Candidates should have experience in a Quality Assurance role or similar within higher education, along with excellent communication and orga

About the Role: As an Academic Quality Officer, you will support the Academic Standards and Quality Office in ensuring that GBS, and its awarding partners uphold the highest standards of academic integrity, compliance, and quality assurance. We’re looking for a detail‑driven Academic Quality Off

The postholder will support the work of the Quality Office and the University as a whole and in particular the work of the Collaborative Provision Unit in respect to franchise and validation work. Duties will include validation processes, managing the established quality systems and servicing of a m

The Clinical Assurance and Quality Team plays a vital role in maintaining high standards of patient care and safety in various aspects of clinical governance, including risk management, incident reporting, and quality improvement. No two days in this role will ever feel the same! The successful cand

The Senior Quality Management Officer is responsible for ensuring that Quality Events (QEs) and Corrective and Preventative Actions (CAPAs) are completed in accurate and timely fashion and are managed in compliance with global regulations, legislation and PrimeVigilance requirements. The Senior Qual

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Lead the monitoring and review of the Quality Improvement Plan to ensure that the actions identified in the plan are on target to support continuous quality improvement across Employability Durham delivery. Experience of developing and managing self‑assessment and quality improvement policies and

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The Senior Quality Management Officer is responsible for ensuring that Quality Events (QEs) and Corrective and Preventative Actions (CAPAs) are completed in accurate and timely fashion and are managed in compliance with global regulations, legislation and PrimeVigilance requirements. The Senior Qual

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To work as part of a team to provide high quality care.

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Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth.

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A Crucial Role in Protecting the Business: Join a forward-thinking legal and professional services group where you’ll play a vital part in safeguarding our regulated and unregulated brands through expert risk and compliance leadership.Autonomy and Influence: Shape how we manage financial crime ris

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Understand the importance of quality procedures to ensure goods are delivered in a suitable condition.

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Location: Somerset - Community Services.We support people to understand their diagnosis and how this may impact on their life and the lives of those around them.Our residential services provide accommodation and support for autistic adults 52 weeks a year, 24 hours a day in urban and rural settings

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