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Development Officer WatfordSalary: £30,000 £35,000Permanent, 37 hours per weekThe VacancyOur client is recruiting a Development Officer to join their Land & New Business team within the Development Directorate. This is an exciting opportunity to join a newly formed organisation with strong development ambitions.Introduction to the roleThey provide vital services that help people to live better lives. Their Development Directorate plays a key role in delivering new, high-quality homes for rent and sale across our communities.Role purposeThey're looking for a motivated Development Officer to provide support in the acquisition, feasibility and planning approval process for new build homes.The successful candidate will be responsible for generating new business and contributing to the growth objectives of their Business plan.Whats the role?Key Accountabilities:Assist with leading in the delivery of new homes, including taking leadership activities in certain tasks, with the support of senior staff.Assist the Land & Partnerships Team Manager with project work in relation to the delivery of new homesManage and brief consultants and Joint Venture partners throughout development projects ensuring that agreed standards are met, that they comply with all necessary legislation, and that value for money is achieved.Provide support to the Development Directorate, in the delivery of new homes, property disposal and new business opportunities.Carry out scheme appraisals, ensuring compliance with parameters and key metrics.Working collaboratively with Delivery, Sales and Aftercare at all stages, to prioritise the needs of customers and residents.What are they looking for?Essential:Experience in land, new business or developmentConfident using Microsoft 365 applications, including SharePointPositive and adaptable, with a willingness to learnSelf-motivated, organised and reliableFull UK driving licence and access to a carDesirable:Relevant professional qualification e.g. RICS, CIH, CIoB and/or evidence of continuous professional development.Degree level education or equivalent through relevant training and/or experience.Experience appraising schemes using financial feasibility applicationsWhat can they offer you?28 days annual leave (pro rata)Employer pension contribution of up to 11%Development opportunitiesComprehensive employee rewards schemeHow they workThey embrace agile working blending time in their communities, shared spaces, and remote working. With digital technology at the heart of their approach, they empower teams and individuals to work flexibly.How to applyIf this sounds like your next role, click apply now, tell them why youve got what it takes, and attach a copy of your current CV.Closing date: 12 th August 2026Interviews: To be confirmed(Please note they reserve the right to close the vacancy early if they receive a large response.)TPBN1_UKTJ

\n Development Officer \n Watford \n Salary: £30,000 – £35,000 \n Permanent, 37 hours per week \n \n The Vacancy \n \n We are recruiting a Development Officer to join our Land & New Business team within the Development Directorate. This is an exciting opportunity to join a newly formed organisation with strong development ambitions. \n \n Introduction to the role \n \n At Chime Housing we provide vital services that help people to live better lives. Our Development Directorate plays a key role in delivering new, high-quality homes for rent and sale across our communities. \n \n Role purpose \n \n We’re looking for an enthusiastic andmotivated Development Officer to provide support in the acquisition, feasibility and planning approval process for new build homes. \n \n The successful candidate will be responsible for generating new business and contributing to the growth objectives of the Chime Housing Business plan. \n \n What’s the role? \n \n Key Accountabilities: \n \n\n • Assist with leading in the delivery of new homes, including taking leadership activities in certain tasks, with the support of senior staff.\n, • Assist the Land & Partnerships Team Manager with project work in relation to the delivery of new homes\n, • Manage and brief consultants and Joint Venture partners throughout development projects ensuring that agreed standards are met, that Chime Housing complies with all necessary legislation, and that value for money is achieved.\n, • Provide support to the Development Directorate, in the delivery of new homes, property disposal and new business opportunities.\n, • Carry out scheme appraisals, ensuring compliance with parameters and key metrics.\n, • Working collaboratively with Delivery, Sales and Aftercare at all stages, to prioritise the needs of customers and residents.\n\n \n What are we looking for? \n \n Essential: \n \n\n • Experience in land, new business or development\n, • Confident using Microsoft 365 applications, including SharePoint\n, • Positive and adaptable, with a willingness to learn\n, • Self-motivated, organised and reliable\n, • Full UK driving licence and access to a car\n\n \n Desirable: \n \n\n • Relevant professional qualification e.g. RICS, CIH, CIoB and/or evidence of continuous professional development.\n, • Degree level education or equivalent through relevant training and/or experience.\n, • Experience appraising schemes using financial feasibility applications\n\n \n What can we offer you? \n \n\n • 28 days’ annual leave (pro rata)\n, • Employer pension contribution of up to 11%\n, • Development opportunities\n, • Comprehensive employee rewards scheme\n\n \n How we work \n \n We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. \n \n How to apply \n \n If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. \n \n Closing date: 23rd August 2026 \n Interviews: To be confirmed \n (Please note we reserve the right to close the vacancy early if we receive a large response.)

Housing Options OfficerRickmansworth, HertfordshireAbout UsThree Rivers District in South West Hertfordshire straddles the north west corner of the M25 on the edge of Greater London. The district is a mixture of beautiful countryside, villages and small towns. The area has a diverse range of sectors and businesses and is a centre for the film industry with Warner Brothers at Leavesden forming part of a studio cluster along with Elstree and Pinewood, a short drive away.At a glance- 700 historic assets and 22 conservation areas, with 77% of the district in the Green Belt- 1,914 NNDR registered businesses with the economy providing 39,000 jobs- Very low crime rate- The district ranks highly for business registrations and start-ups, with a highly skilled and trained workforce and high employment levels, with GVA and weekly earnings above averageWe’re proud that so many people choose to live, work and visit here, and even prouder that our brilliant team loves working here too! In our latest staff survey, 88% said they find their work fulfilling and rewarding, over 90% said they can rely on their colleagues, and nearly 90% felt they have meaningful goals to aim for.We are now looking for a Housing Options Officer to join us on a full-time basis, working 37 hours per week on a 22 month fixed-term contract.The Benefits- Salary of £35,479 - £37,408 per annum- 29 days’ holiday per annum, rising to 31 days- Generous employer pension contribution- Life assurance- Flexible working- Career development opportunities- Free on-site parking- Cycle-to-work scheme- Discounted leisure centre membership- Employee volunteering schemes- Access to discounted activities and days outThis is an exciting opportunity for an experienced customer service or housing professional to join our supportive and forward-thinking local authority.You'll step into a truly rewarding role where every day presents the chance to change lives, empower individuals and families to overcome challenging circumstances and help them to secure brighter, more stable futures.And, just as you support those most in need, we will support you with an exceptional benefits package that reflects the value we place on your wellbeing, development and long-term success.The RoleAs a Housing Options Officer, you will provide high-quality housing advice and homelessness prevention services to individuals and families across the borough.Helping customers understand their options and access the support they need, you will oversee a diverse caseload. You will investigate housing circumstances, provide professional advice in line with current legislation and Council policy, and take proactive steps to prevent or relieve homelessness through tailored housing solutions.You will also work closely with partner agencies and internal Council teams to deliver an integrated service, developing personalised housing plans and supporting customers to achieve sustainable housing outcomes.Additionally, you will:- Support customers to use the Home Connections online application system- Attend rough sleeper sightings to provide advice and assistance- Assist eligible customers with applications to the Rent Deposit Guarantee Scheme- Refer customers to Children's Services and other appropriate support organisations- Carry out home visits where requiredAbout YouTo be considered as a Housing Options Officer, you will need:- Experience in a customer service and/or housing environment- Experience of effective partnership working that has delivered positive outcomes- The ability to manage a varied caseload involving detailed and complex investigations- Excellent verbal and written communication skills- Strong negotiation and problem-solving skills- The ability to deal sensitively, professionally and confidentially with members of the public- An understanding of equality and diversity issues and experience applying them in practice- Strong IT skills, including Microsoft Office- At a minimum, GCSEs (or equivalent), including English and Maths- A full, current driving licence and access to your own transportA DBS check will be carried out for this post.The closing date for this role is 1st September 2026.Other organisations may call this role Housing Officer, Housing Advice Officer, Housing Solutions Officer, Homelessness Prevention Officer, Homelessness Officer, Housing Support Officer, Housing Caseworker, Housing Adviser, or Tenancy Support Officer.Webrecruit and Three Rivers District Council are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to join us as our Housing Options Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Role title : Senior Finance Officer (Housing Revenue Account)Location : Hybrid, London Borough of Harrow Forward Drive, Harrow, HA3 8NTContract : 6 monthsRate : £400 per day (Umbrella)About the Role:London Borough of Harrow is seeking an experienced Senior Finance Officer to provide expert financial analysis and business partnering support to the Council's Housing Revenue Account (HRA). This is an exciting opportunity to play a key role in ensuring the financial sustainability of housing services while supporting strategic decision-making that directly impacts tenants and the Council's long-term housing delivery objectives.Working closely with senior stakeholders, you will be responsible for delivering high-quality financial advice, ensuring compliance with statutory and regulatory requirements, and supporting the effective management of housing income streams, including rent and service charge setting.Key Responsibilities: Provide expert financial analysis and business partnering support across the Housing Revenue Account.Lead and support the annual rent and service charge setting process, ensuring compliance with relevant legislation and guidance.Deliver accurate financial forecasting, budgeting, and monitoring for housing services.Support strategic financial planning and contribute to long-term housing delivery and investment programmes.Prepare and present financial reports, business cases, and recommendations to senior management and key stakeholders.Ensure robust financial controls and compliance with statutory, regulatory, and corporate requirements.Analyse complex financial data and provide insightful recommendations to support operational and strategic decision-making.Work collaboratively with service managers to improve financial performance and income sustainability.Requirements: Proven experience working within a local authority finance environment, ideally supporting a Housing Revenue Account (HRA).Strong knowledge of HRA accounting, rent setting, service charges, and housing finance regulations.Experience providing business partnering support to senior stakeholders.Excellent budgeting, forecasting, and financial analysis skills.Strong understanding of local government finance and statutory reporting requirements.Ability to communicate complex financial information clearly to both finance and non-finance audiences.Qualified, part-qualified, or qualified by experience accountant (CIPFA, ACCA, CIMA, ACA desirable).About Us:For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions. We are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big, scary, faceless company; quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be an accredited 'Investor in People,' which is reflected across our business in the length of service and career progression of our employees.Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work, and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are great transport links via the Metropolitan Line, Watford DC Line, and national rail service. It is easily accessible to the M1, M25, and A406.The personal information we have collected from you will be shared with Cifas, who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting www.cifas.org.uk/fpn.TPBN1_UKTJ

Partnerships Executive London (office-based to support collaboration, with flexibility for some remote working once established) About Us Founded in 1891, Royal Trinity Hospice is the oldest hospice in the United Kingdom. Over 100 years later, we provide specialist palliative and end-of-life care for around 2,500 people every year, enabling each of them to make the very best of every moment. Our shops are a vital part of our organisation as we strive to become London's answer to sustainable fashion, helping to save over 300 tonnes of goods from landfill every year. We are now looking for a Partnerships Executive to join us on a permanent, part-time basis, working 15 hours per week across two or three days. Rewards and Benefits of Working at Trinity - Salary of £29,000 - £29,800 per annum pro rata - A generous 27 days annual leave (pro rata), increasing to 29 after five years and 33 days after 10 years, plus bank holidays - A pension scheme is offered with employer contributions of up to 7.5% - Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum - Cycle to Work scheme and interest-free season ticket loans available - Free eyesight tests for DSE users and a contribution towards the cost of glasses - 25% store discount in Trinity shops - Life assurance cover - Lots of opportunities to attend exciting and high-profile events, e.g., a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party - Regular ballots for donated free tickets and prizes - Access to courses of free counselling This is a rewarding opportunity for a relationship-focused professional with experience in partnership support, account management, fundraising, customer service or stakeholder engagement to join our compassionate organisation. Youll have the chance to support people receiving specialist palliative and end-of-life care, ensuring that we can continue to deliver the services people need at potentially the most important time in their lives. Whats more, this part-time role offers a rare chance to combine purposeful work with flexibility, while becoming part of a historic hospice with a strong community presence and an ambitious approach to sustainable retail. So, if youre looking for a role where every relationship can help create more meaningful moments for others, read on and apply today. The Role As a Partnerships Executive, you will manage and grow relationships with corporate partners, ensuring they receive an outstanding experience and are inspired to deepen their support. Managing a portfolio of existing partners, you will act as their day-to-day contact and deliver a high-quality stewardship programme through regular communications, impact reporting, recognition and engagement. You will work closely with internal teams to co-ordinate partnership activities, including volunteering, employee engagement, stock donations, collaborations and retail activations. Additionally, you will: - Produce partnership updates, case studies and impact reports - Identify opportunities to increase the value of relationships - Maintain accurate CRM records and partnership plans - Support new partnership opportunities and events About You To be considered as a Partnerships Executive, you will need: - Experience in partnership support, account management, fundraising, customer service or stakeholder engagement - An understanding of partnership management, customer service, fundraising or account management - A proactive, collaborative and solution-focused approach - Excellent communication and relationship-building skills - Strong organisation and time management skills - Attention to detail and excellent administrative skills - The ability to coordinate multiple projects simultaneously - Confidence using Microsoft Office and CRM/database systems - The ability to analyse information and produce clear reports. The closing date for this role is 31st August 2026. Other organisations may call this role Corporate Partnerships Executive, Corporate Partnerships Officer, Partnerships Officer, Corporate Fundraising Executive, Corporate Fundraising Officer, Corporate Partnerships Fundraiser, or Partnerships Fundraiser. Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds. So, if youre looking for a meaningful role as a Partnerships Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Chime Housing in Watford is seeking a Customer Service Officer for a 6-month fixed term contract, office-based, 37 hours per week. The role emphasizes a proactive, customer-centric approach with a focus on high-quality service, empathy, and effective collaboration with colleagues to meet KPIs.

Chime Housing is seeking a Housing Officer to deliver high‑quality housing services with a strong focus on customer service and problem‑solving.You will develop tenants relationships, conduct rent analysis, and manage arrears while supporting voids and estate services.The role requires tenancy a

Christredeemer in Harrow is seeking an Exams/Data & Assessment Officer to manage the assessment lifecycle and enhance the quality of academic assessments.

Action for Children is seeking a VI & Supporter Data Officer in Watford to maintain the quality and integrity of supporter data across our CRM platforms.

Hertfordshire Mind Network in Watford is seeking an HR/People Officer to provide high-quality support across the full employee/volunteer lifecycle.

This is more than just a housing role — it’s an opportunity to support people with complex needs to sustain tenancies, rebuild independence, and thrive in their communities. As an Intensive Temporary Accommodation Officer, you will deliver a high‑quality, person‑centred housing management se

IRIS Recruitment is recruiting a Housing Officer in Watford to join the Housing team.You will apply customer service and problem‑solving skills to deliver high‑quality housing services and manage rent arrears.The role requires previous Housing Officer experience, strong communication, and numera

Elysium Healthcare is seeking a Regional Audit & Compliance Officer to support Learning Disability and Autism Services in delivering safe and high-quality care. You will work within the Governance & Quality team to guide Registered Managers on compliance, audits and improvement actions.

Intensive Temporary Accommodation Officer (Complex Needs). We’re looking for a dedicated and proactive Intensive Temporary Accommodation Officer to join our Housing Operations team. As an Intensive Temporary Accommodation Officer, you will deliver a high‑quality, person‑centred housing managem

In this role, you'll be at the forefront of ensuring timely resolution of quality incidents and deviations using Trackwise, while also maintaining compliance with quality systems through thorough auditing and essential training. Ensure a standard approach to quality systems throughout the facility,

The College Centre for Quality Improvement (CCQI) is seeking a Project Officer to support national networks of frontline mental health services in the UK. You will oversee data collection to benchmark against quality standards, arrange and attend visits (in-person or virtually), organise events and

As part of our Housing team, you will use your customer service and problem‑solving skills to help us deliver high‑quality housing services.You will have previous experience of working as a Housing Officer and be confident in a customer‑facing position.You will need to be able to demonstrate b

Are you passionate about quality, compliance and driving continuous improvement in care services? Join Elysium Healthcare as a Regional Audit & Compliance Officer and help ensure our Learning Disability and Autism Services continue to deliver safe, effective and high-quality care. As a key member of

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Senior Internal Communications Officer Harrow £250.00 per day PAYE + 28 days holiday (£65,000.00 per annum) Ongoing contract Hybrid Location: HA3 Role Reporting into the Head of Communications, you will be a key player in the Council’s Communications function Develop, implement and evaluate integrated communications strategies and solutions to promote and support Harrow’s services, policies and objectives, manage reputation, change behaviour and promote resident engagement. Uphold and promote the reputation of Harrow Council in traditional and digital media Advise senior officers, members, colleagues and external partners on a range of reputational and communications issues Work with senior officers and senior councillors, including the Leader and Portfolio Holders on public affairs and lobbying campaigns Contribute to the communications teams’ income generation targets Answer media enquiries in a timely fashion and effectively use the media to promote Council services, policies and objectives Play a key role in the production of high-quality promotional materials and Harrow’s main communications channels (internal and external) including the Harrow People magazine, MyHarrow enewsletter, social digital media, the website, intranet, yammer, and staff newsletter. Identify positive stories about the work of the council and its staff, through effective relationships across the Council and Members. Support/lead on the delivery of consultations corporately Act as the Council’s lead liaison with stakeholders’ communications teams Support the delivery of internal communications and staff engagement, reviewing staff feedback to assess the effectiveness of staff communications. To find out more information please contact Abbie at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Job Title: Business Development Manager - Commercial Real Estate (CRE) Location: West London Salary: £65,000 - £70,000 per annum Work Arrangement: Fully Office Based Employment Type: Permanent About the Role A West London-based financial institution is seeking an experienced Business Development Manager - Commercial Real Estate (CRE) to join its Intermediary Services division. This role is responsible for the origination and execution of Commercial Real Estate and Commercial Retail credit proposals, alongside the management of key client and introducer relationships. Reporting to the Chief Business Officer, the successful candidate will play a key role in driving growth through high-quality credit origination while ensuring robust risk management and regulatory compliance. Key Responsibilities Originate Commercial Real Estate credit proposals up to £20 million and Development Finance proposals up to £10 million Develop, manage, and maintain strong relationships with introducers including brokers, accountants, solicitors, valuers, and other industry professionals Undertake initial assessment and processing of CRE and Commercial Retail lending proposals, providing clear recommendations prior to submission Present shortlisted proposals to the Credit team for underwriting and support approval processes, including Credit Committee submissions Conduct initial reviews, assessments, and investigations to minimise credit risk in line with internal policies and procedures Undertake site visits where required and prepare supporting assessment reports Maintain accurate pipeline reporting, tracking proposals through all stages to ensure disbursement targets are met Monitor market conditions, identify emerging opportunities or risk sectors, and provide strategic recommendations Ensure all credit decisions adhere to regulatory standards, Treating Customers Fairly (TCF) principles, and Customer First standards Design and deliver credit training to branch teams to ensure strong understanding of lending policies and practices Support the Chief Business Officer across operational activities within the Retail Credit function Liaise with solicitors, valuation firms, credit teams, and credit administration to ensure smooth approval, disbursement, and post-disbursement processes Present proposals and product introductions or renewals to Risk Committee and other UK management committees Skills & Experience Required 3-5 years' experience in underwriting or assessing credit proposals, ideally within Commercial Real Estate Strong knowledge of the UK lending environment and regulatory framework Existing relationship base with business introducers Proficient in Microsoft Office applications Proven ability to balance commercial objectives with effective risk management Strong communication skills with the ability to clearly articulate and summarise complex credit arguments Personal Attributes Able to work independently and collaboratively within a team environment Enthusiastic, proactive, and willing to take on new challenges Highly organised with strong attention to detail Confident decision-maker with a measured and analytical approach Why Apply? This is an excellent opportunity for a CRE professional to join a growing organisation in a senior origination role, offering strong earning potential, exposure to high-value transactions, and the chance to influence credit strategy within a fully office-based environment

Assistant Director of People Watford Salary: £80,000 - £90,000 Permanent 37 hours per week The Vacancy We are looking for a leader who is excited by change and motivated by the opportunity to shape the future of workforce experience across our organisation. Chime Housing is a Community Gateway housing association with over 13,500 homes across Hertfordshire and the surrounding areas. Our core focus is on providing good-quality places to live for lower-income households, and most of our homes are for social and affordable rent. We were formed in June 2026 through the merger of Thrive homes and Watford Community Housing, two well-respected housing associations with shared values, ideas and geography. As a Community Gateway, we’re committed to putting our residents at the heart of everything we do. As well as working closely with residents to make sure, we’re delivering excellent services; we encourage them to become members so they can vote and make decisions which help to shape what we do. Introduction to the role This newly formed role will take responsibility for all People and HR matters across the organisation. As a member of the Leadership Team, you will help us to achieve our strategic aims and objectives by actively contributing to corporate decision-making, policy formulation and business development. You’ll ensure that robust controls are effectively operated across performance management and employee relations while embedding a culture of wellbeing, support and development. Role purpose Reporting to the Chief People & Governance Officer, you will lead a Human Resources team of 10 people, bringing together two teams from legacy organisations, to provide a harmonised and comprehensive service for the entire employee lifecycle. To support engagement and retention, you will form a strong relationship with our Colleague Forum to deliver a competitive colleague reward offer that is externally benchmarked and regularly communicated to new and existing employees. You will support the Group in achieving its corporate diversity and inclusion initiatives, and work with all areas of the business to champion inclusivity and equality. To ensure the standard of the HR service is measured, you will gather and monitor relevant feedback and performance indicators, reporting to key parties and taking remedial action as necessary. What’s the role? Key Accountabilities: • Providing strong strategic and operational leadership and direction to ensure effective and efficient delivery of the full range of services within HR; including business partnering, talent management, organisational development and reward management, • Delivering workplace wellbeing, equity, and staff engagement initiatives, • Leading on structural transformation, workforce planning, and employment policy implementation, • Leading, monitoring and delivering complex projects on time within budget, whilst achieving stated outcomes, • Driving continuous improvement and innovation in HR practices, to influence positive change from all aspects of the employee journey, • Proactively lead and provide solutions to workforce challenges, in accordance with the organisation's strategic aims and objectives What are we looking for? Essential: • CIPD Accreditation (Level 7), • In-depth knowledge of employment legislation including TUPE, • Experience of influencing at a senior level, • Able to think and act independently, • Expertise in workforce equality, employee engagement, and organisational change, • A passion for creating inclusive workplaces where everyone can belong and succeed, • Excellent communication, reporting and stakeholder management skills., • Strong analytical capability, both in budget management and when using data to drive insight and improvement, • Energy and enthusiasm for change, including the opportunity created by merger, • Strong empathy and sensitivity to the needs and experience of both individuals and groups What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 16 August 2026 Virtual interview: 21 August 2026 In-person interview: 27 August 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team. HR/People Officer Reference number: 369 Reports to: Director of People & Culture Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours) Contract: Permanent Salary: £32,000 - £34,000 per annum Working base: Watford (with occasional travel across Hertfordshire) We’re Hertfordshire Mind Network We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health. About the role As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way. Key Responsibilities include: Employee Lifecycle • Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving., • Advise line managers on recruitment; selection, interview and safer recruitment, • Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate. Systems, Data & Reporting • Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc), • Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting., • Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll., • Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated Employee Relations & Case Management • Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests., • Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed., • Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate. Projects & Continuous Improvement • Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements., • Support quality assurance processes in line with National Mind policies and ISO9001 standards., • Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director General Responsibilities • To support any member of the People and Culture team and to cover team absence as required., • Note taking for meetings as required, • Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health., • Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement., • Maintain strict confidentiality at all times., • Undertake any other reasonable duties as required by the Senior Leadership Team. Benefits • Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)., • Birthday leave day., • Cash plan health cover (after 6 months employment)., • Eligibility for blue light card., • Employee Assistance Programme., • Ongoing training relevant to your role. Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 2nd September 2026 Interviews to be held on a rolling basis. We will close the advert prior to this date if we receive sufficient applications. N.B. Please quote reference number 369 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Compliance Officer 12 Month Fixed Term Contract | £30,000 to £35,000 37.5 hrs per week | Hybrid Working Must drive to attend off site meetings Ensure Compliance. Drive Standards. Protect Quality. Are you an experienced compliance or audit professional looking to make a genuine impact within one of the UK's leading healthcare providers? Our client is seeking an Agency Compliance Officer to join their team on a 12 month fixed term contract. This is an exciting opportunity to take ownership of supplier compliance across our temporary workforce, ensuring agency partners consistently meet legislative, contractual and governance requirements that support the safe delivery of care. Working across a national supplier network, you'll conduct external compliance audits, identify areas of risk, support continuous improvement and build strong relationships with stakeholders to drive best practice. This is an autonomous role that combines governance, investigation, auditing and supplier engagement, making it ideal for someone who enjoys balancing analytical thinking with relationship management. The Opportunity Reporting into the Compliance function, you will be responsible for auditing agency suppliers that provide temporary staffing services across our client. You'll assess supplier compliance against legislation, regulatory requirements, contractual obligations and internal quality standards, ensuring the highest levels of governance are maintained throughout the temporary workforce supply chain. This is a varied role where no two days are the same. You'll manage your own audit schedule, travel to supplier locations where required, investigate compliance concerns and work collaboratively with internal teams and external partners to implement meaningful improvements. Key Responsibilities ·Conduct comprehensive external audits of agency suppliers against legislative, contractual and organisational standards. ·Review recruitment processes, worker compliance documentation, governance controls and audit trails. ·Identify compliance risks, process weaknesses and opportunities to strengthen supplier performance. ·Produce detailed audit reports with practical, evidence based recommendations. ·Investigate compliance concerns, establish root causes and oversee corrective actions through to completion. ·Build positive working relationships with agency partners, providing guidance on compliance requirements and best practice. ·Maintain accurate audit records and ensure findings are appropriately documented. ·Contribute to the ongoing development of compliance policies, governance frameworks and supplier assurance processes. ·Escalate significant risks where appropriate to protect patient safety and organisational compliance. About You We're looking for an organised, analytical and confident compliance professional who enjoys working independently while influencing stakeholders at all levels. You'll ideally have experience within a regulated environment such as healthcare, recruitment, temporary staffing, HR compliance, education or social care. You'll also bring: ·Experience conducting external or supplier audits. ·Strong knowledge of compliance, governance and risk management principles. ·Experience reviewing documentation, policies and operational controls against legal or contractual requirements. ·The ability to identify risks and recommend practical solutions. ·Excellent report writing and communication skills. ·Experience investigating compliance issues and monitoring corrective actions. ·A proactive approach with strong planning and organisational skills. ·Previous experience within temporary workforce or recruitment compliance would be highly advantageous. What's in it for you! ·Salary of £30,000 to £35,000. ·33 days annual leave including bank holidays, plus your birthday off. ·Option to purchase additional annual leave. ·Career development and professional training opportunities. ·Blue Light Card membership. ·Life Assurance. ·24/7 GP service and second medical opinion. ·Competitive pension contribution. ·A supportive and collaborative working environment with opportunities to develop your career. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data

New Build Aftercare Officer (18-month Fixed Term Contract) Salary: £26,650 - £30,000 Watford (Hybrid Working: 2-3 days in the office weekly) Full Time, 37 hours per week The Vacancy We are a Community Gateway housing association based in Watford, with over 13,500 homes across Hertfordshire and the surrounding areas. We are committed to providing high-quality homes and delivering excellent customer experiences By listening and learning from our residents, we are driven by what matters most, making improvements that truly make a difference to people’s lives. We’re looking for a dynamic Aftercare Officer to join our Quality and Aftercare team and play an important role in providing outstanding customer care to customers in our new build homes. Introduction to the role You will be involved with every aspect of post-occupancy support, from coordinating repairs and inspections to resolving issues quickly and keeping customers fully informed throughout their journey. This is not just a desk-based role – you will be out and about visiting new sites and customers as well! This is your chance to make an impact and be part of the development of brand-new homes in Hertfordshire, Buckinghamshire and N.W London Role purpose Reporting to the Aftercare Manager, you will work alongside a high-performing team responsible delivering an excellent aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes. What’s the role? Key Accountabilities: • Support the delivery and handover of new homes, ensuring all required documentation and data is in place, • Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare, • Participate in handover and void inspections, recording property condition and maintaining accurate records, • Deliver home demonstrations to ensure customers understand their home and services within their home (i.e. Heating), • Manage defects from initial report through to resolution, ensuring works are completed within agreed timescales, • Support the handling of complaints, dissatisfaction and defect-related service requests, • Assist with customer satisfaction surveys and use feedback to improve services, • Contribute to reporting and data analysis within the Aftercare function What are we looking for? Essential: • Experience of working in a similar role in a customer-facing environment (preferably in housing or construction), • Good working knowledge of Microsoft Office packages, • Ability to adapt positively to change, • A proactive problem-solver who thrives in a fast-paced environment., • Strong organisational skills and excellent attention to detail, • Full driving licence and access to a vehicle for business use Desirable: • Qualification in Customer Service, Construction or Housing Practice, or the willingness to work towards one, • Experience managing the full defect lifecycle through to end of defects ideally within the developer or housebuilding industry, • Familiarity with liaising with third parties, including Employers Agents, Managing Agents and Developers, • Use of a CRM system What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 1st September 2026 Interviews: week commencing 7th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

Development Officer Watford Salary: £30,000 – £35,000 Permanent, 37 hours per week The Vacancy We are recruiting a Development Officer to join our Land & New Business team within the Development Directorate. This is an exciting opportunity to join a newly formed organisation with strong development ambitions. Introduction to the role At Chime Housing we provide vital services that help people to live better lives. Our Development Directorate plays a key role in delivering new, high-quality homes for rent and sale across our communities. Role purpose We’re looking for an enthusiastic andmotivated Development Officer to provide support in the acquisition, feasibility and planning approval process for new build homes. The successful candidate will be responsible for generating new business and contributing to the growth objectives of the Chime Housing Business plan. What’s the role? Key Accountabilities: Assist with leading in the delivery of new homes, including taking leadership activities in certain tasks, with the support of senior staff. Assist the Land & Partnerships Team Manager with project work in relation to the delivery of new homes Manage and brief consultants and Joint Venture partners throughout development projects ensuring that agreed standards are met, that Chime Housing complies with all necessary legislation, and that value for money is achieved. Provide support to the Development Directorate, in the delivery of new homes, property disposal and new business opportunities. Carry out scheme appraisals, ensuring compliance with parameters and key metrics. Working collaboratively with Delivery, Sales and Aftercare at all stages, to prioritise the needs of customers and residents. What are we looking for? Essential: Experience in land, new business or development Confident using Microsoft 365 applications, including SharePoint Positive and adaptable, with a willingness to learn Self-motivated, organised and reliable Full UK driving licence and access to a car Desirable: Relevant professional qualification e.g. RICS, CIH, CIoB and/or evidence of continuous professional development. Degree level education or equivalent through relevant training and/or experience. Experience appraising schemes using financial feasibility applications What can we offer you? 28 days’ annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 23rd August 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Harrow. This is a retrofit scheme including EWI, Ventilation work to tenanted properties. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is £30-34k plus 3k car allowance and mileage plus other benefits including 10% discretionary company bonus at Christmas. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion

Customer Service Officer Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we’re looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the “voice and face” of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within acall centre. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customerfocused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. What’s the role? Key Accountabilities: Be the first point of contact for the organisation’s customers, assisting with a range of enquiries and liaising with other staff members as require. Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible. Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner. Focus on creating a first time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively. Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution. Provide accurate repairs advice to customers. Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders. Acting as a key point of contact for customer enquiries and signposting customer queries appropriately. Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers. Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer. To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction. What are we looking for? Essential: At least 2 years’ experience in Customer Service / Reception Qualifications in Customer Service / Customer Care You will need to maintain a satisfactory basic level DBS check What can we offer you? 28 days’ annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 23rd August 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)

You will join the Quality team to ensure products are manufactured to high quality standards and compliant with cGMP. Responsibilities include batch and documentation review, quality investigations and driving resolution of non-conformances, while collaborating with Production, QC and Projects to su

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