Remote customer service representative jobs in United Kingdom

Company Description ChildsplayHire Ltd is a leading party hire business running across London and beyond, providing a wide range of equipment including bouncy castles, soft play, furniture, toys, games, props, photobooths, fun foods and more. We are looking for efficient and organised drivers mates to join our dynamic team. Role Description This is a part time remote role for Driver's Mates. The driver's mate will assist the driver with navigation, loading and unloading of equipment, setting up the equipment and ensuring the safe transport of goods to various locations Position - Driver's Mate Job Type - Part-Time Half Day - £40 8am-12pm, 2pm-7pm (typically start from 10am) Full Day - £80 8am-7pm (typically start from 10am) Responsibilities - Setup - Setting up party equipment including inflatables, and other potential heavy equipment at various locations - Inventory Management - Maintain accurate inventory records using our app, ensuring the right products are delivered to the customers on time - Equipment Maintainence - Clean and maintain equipment to ensure high standards of safety and presentation - Customer Interaction - Provide exceptional customer service, representing ChildsPlayHire Ltd with professionalism and friendly demeanour Requirements - Physical Stamina -Ability to lift, move and set up heavy equipment, often working outdoors in varying weather conditions - Availability - Must be able to work weekends, early mornings and late evenings - Customer Service - Previous experience in a customer faced role, with excellent verbal communications skills - Reliability - Punctuality and commitment are critical, as reliability is essential to this role Qualities We Value - Dependable and trustworthy - A commitment to reliability and professionalism - Energetic and enthusiastic - A positive attitude and high energy levels are essential for success in this role - Customer Focused - Passionate about delivering the best customer service - Attention to detail - Diligent, with strong problem-solving skills - Team Player - Ability to collaborate effectively with others to ensure smooth operations Benefits - Discounts on equipment after probation period (3 months probation period) - Opportunities for tips and bonuses Work Schedule - Shifts range from 4 to 12 hours, including day and evening shifts Qualifications - Ability to lift heavy objects and perform physical tasks - Excellent communication skills and teamwork abilities - Basic knowledge of navigation Join ChildsplayHire Ltd and be a part of a team dedicated to creating unforgettable experiences for our clients. If you are passionate about customer service, enjoy physical work, and is ready to take on a role with great responsibility and rewards, we would love to hear from you.

Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**

Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.