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Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Circle Cardiovascular Imaging: Circle’s vision is to enable healthier lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular’s 'cvi42' is the Cardiac MR market leader imaging processing software. Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions. At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best. Position Overview: The Customer Renewals Team Specialist (CRT) helps develop customer relationships that promote customer growth, retention and loyalty. By engaging customers to deepen and strengthen relationships, you will increase account transparency and leverage that information to build an account strategy in partnership with Sales Account Executives (ASE). You will engage with new, existing and prospective customers promoting Circle products and driving customer satisfaction, ensuring growth and revenue targets are achieved. Additionally, you will be held accountable for, and contribute to implement CRM and Marketing strategies. The CRT member will be responsible for sales and administrative duties performed accurately and on time, and growth within designated accounts, through sales of all products, licenses and services, contract renewals, and management of trial licenses. Using the experience gained from the field and the voice-of customer (VOC), the CST is actively assisting in the improvement of the CRM and the implementation of the Marketing Strategies. The CRT will follow up in a timely manner with all designated leads, collect and report pre and post sales customer VOC and be a student of the Circle Sales and Marketing pipeline process so that steps are followed when transitioning prospects to opportunities. The Customer Renewals Team Specialist will report to the Senior Director, Customer Success General Responsibilities: • Manage the full renewal cycle for an assigned portfolio of accounts, ensuring on-time and accurate contract execution., • Proactively engage with customer stakeholders to confirm satisfaction, address risks, and secure renewal commitments., • Partner with Support, Customer Success Managers and Sales to identify opportunities to prevent down-sell or churn., • Accurately forecast renewal revenue, providing visibility to leadership on pipeline health and risk status., • Negotiate renewal terms, pricing, and contracts in alignment with Circle’s policies and approval processes., • Maintain accurate records in Salesforce and DealHub, ensuring quotes, contracts, and forecasts are up to date., • Escalate at-risk renewals early and collaborate cross-functionally to develop retention strategies., • Support transitions to subscription models (Evolve, Evergreen, TAP) and ensure customers understand value propositions., • Partner with finance to resolve billing or payment issues tied to renewals. Required Skills/Experience: • Experience in previous sales roles, preferably in selling sophisticated technology and ideally in the medical tech sector., • Good understanding of the healthcare industry., • Excellent use of technology., • Extensive experience of Salesforce or other CRM platforms., • Structured: leads the customer through the process, is organized and responsive., • Outstanding collaboration and interpersonal skills; professional presence and behavior with the ability to handle diverse situations., • Outstanding listening, comprehension, and clear, concise and grammatically correct oral and written communication skills., • Confident: believes in own abilities and can handle rejection., • Focused: does not get sidetracked, knows the destination (the "close")., • Outgoing: projects a great professional first impression is energized always., • Ability to interact with all levels of the organization., • Be detail oriented and have excellent time management skills. Educational Requirements: • High school diploma or equivalent required. About the Benefits: • Competitive compensation and vacation., • Flexible working arrangements., • Employee Wellness Program., • Professional development and tuition reimbursement program., • Gratifying internal recognition/kudos programs., • Annual salary review – based on company and individual performance., • Fun, inclusive, ego-free environment where diversity and individual thoughts are encouraged and valued. Upon joining Circle CVI, you will be welcomed into a collaborative and supportive company with uncompromising values on quality, innovation, culture, and customer service. Join us in changing the medical technology world and submit your application below! #LI-Remote

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

About Us Snappy Shopper is the UK’s fastest‑growing quick commerce (Q‑commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co‑op and others, to digitally transform their business by offering same‑day and rapid delivery of food, drink and everyday essentials within as little as 30‑60 minutes. Customers on our platform typically spend significantly more online than in‑store, helping retailers grow revenue and deepen community engagement. We’re more than a delivery app, we’re a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players. At Snappy Shopper, we’re committed to innovation, retail empowerment and community impact, helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on‑demand retail in the UK. Our location We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a UK-based remote role, with occasional opportunities to connect with colleagues in person. About the team You'll join our Infrastructure team, working closely with Software Engineers and other technical teams to keep the systems behind Snappy secure, reliable and performing at their best. We're looking for someone with strong, hands-on systems administration experience who has also developed modern cloud and DevOps capability. You'll be equally comfortable getting under the hood of a Linux production environment as you are working with AWS, Terraform, automation and CI/CD. About the role As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and improving the infrastructure our platform depends on. This isn't a role focused solely on cloud provisioning and deployment pipelines. You'll work across Linux systems, web and application infrastructure, databases, networking, AWS and automation, and you'll be expected to investigate problems through the full technology stack when something isn't behaving as expected. Day-to-day, you will: Manage, monitor and improve our production AWS and Linux infrastructure. Run and maintain the services our platform depends on, including nginx, Apache, Redis, OpenSearch/Elasticsearch and relational databases. Maintain and improve our infrastructure as code, configuration management and CI/CD environment using Terraform, Ansible and Bitbucket Pipelines. Manage our CDN and WAF layer across Akamai and Cloudflare. Monitor platform health and performance, responding to alerts and identifying opportunities to improve resilience. Take ownership of production incidents, troubleshooting across systems, networking, databases and infrastructure to identify root cause and restore service. Automate repetitive operational work using Python and Bash. Participate in our shared 24/7 on-call rota once fully onboarded. To be successful, you'll have: We're looking for someone with genuine systems administration depth alongside modern DevOps capability. You'll bring solid experience in DevOps, Systems Administration or a similar infrastructure role, with strong hands-on Linux experience in business-critical production environments. You'll be confident troubleshooting beyond the cloud or deployment layer, working across operating systems, networking, web infrastructure and databases to understand what's actually causing a problem. You'll also have strong AWS and infrastructure-as-code experience, an automation-first mindset, and the ability to take ownership when production issues arise. You'll be comfortable working independently, making sound decisions under pressure and knowing when to involve others. Experience across our wider technology stack, including nginx, Apache, Redis, MariaDB/RDS/Postgres, OpenSearch/Elasticsearch, Terraform and CDN/WAF technologies will be important, although we're equally interested in your underlying technical depth and ability to pick up the specifics of our environment. You'll also need to be comfortable participating in a 24/7 on-call rota. Experience with Bitbucket Pipelines, Ansible and monitoring tools such as Zabbix, CloudWatch, Pingdom or New Relic would be useful, as would working knowledge of PHP or Node.js and experience within PCI DSS or ISO 27001 environments. Who you are Community: You collaborate and share success with colleagues and partners. Be Snappy: You work at pace and adapt to changing priorities. Breaking Barriers: You find creative ways to solve problems and open new opportunities. Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role. What’s in it for you Joining Snappy as a Senior DevOps and Systems Engineer means joining a collaborative engineering environment where your expertise genuinely influences how we build, deploy and scale our platform. You'll work on meaningful technical challenges, have the autonomy to improve the systems you own, and play a key role in delivering a reliable experience for retailers and customers across the UK. We offer a competitive salary, flexible remote working and ongoing opportunities for learning, development and career growth. Applying We want our recruitment process to give you (and us) a proper opportunity to understand whether the role is the right fit. Following an initial application review, selected candidates will have a first conversation with our Engineering team to discuss your experience, the role and Snappy's technical environment. Candidates progressing from there will be invited to a more in-depth technical interview, where we'll explore both your systems administration and DevOps experience in greater detail. We welcome applications from people of all backgrounds and are committed to inclusive recruitment. Please note that due to the volume of applications we receive, we’re only able to contact candidates who are selected to progress to the next stage.

About the Role We're looking for a Full Stack .NET Developer to join our growing Development team at StoneShot. This is a great opportunity for a mid-level developer who wants to take ownership of features, contribute to technical decisions, and build high-quality applications used by leading financial services brands. You'll be working across the full stack, helping to design and deliver secure, scalable, and user-friendly digital products. You'll collaborate closely with developers, designers, and stakeholders, playing a key role in shaping what we build and how we build it. You’ll also have the opportunity to work with modern AI-assisted and agentic approaches within the software development lifecycle as part of our evolving engineering practices. What You'll Be Doing • Designing, building, and maintaining full-stack solutions, • Developing new features from concept through to delivery, • Writing clean, maintainable, and scalable code, • Collaborating with cross-functional teams to deliver high-quality solutions, • Troubleshooting and optimising existing systems, • Participating in code reviews and supporting junior developers where appropriate Tech & Skills (Essential) • ~4+ years' experience in software development, • Strong experience with C# and .NET (MVC / .NET), • Experience working with SQL Server and relational databases, • Solid understanding of HTML, CSS, and modern web development practices, • Strong grasp of object-oriented programming principles, • Problem-solving mindset and attention to detail Nice to Have • Commercial experience using agentic AI or AI-assisted tooling within the software development lifecycle, • Experience with Entity Framework or similar ORM tools, • Exposure to JavaScript frameworks, • Familiarity with Azure / Azure DevOps / CI/CD pipelines, • Experience working with or modernising legacy systems, • Understanding of performance optimisation and scalable architecture What You'll Get • Competitive salary based on experience, • 22 days holiday + bank holidays, increasing with service, • Additional time off over Christmas and New Year, • Remote-first working (with occasional office time), • Pension scheme and wellbeing support (including eye care), • Ongoing training and development opportunities Location Remote (UK-based) with occasional travel to Stevenage, Hertfordshire. Eligibility Applicants must have the right to work in the UK (we are unable to offer sponsorship for this role). StoneShot is an equal opportunities employer. We are committed to creating an inclusive environment and welcome applications from all suitably qualified individuals. About StoneShot StoneShot is a digital marketing technology and services provider specialising in financial services. We help marketing teams at banks and financial institutions improve engagement, streamline operations, and deliver better client experiences. Our clients range from fast-growing boutique firms to global organisations including BNP Paribas, HSBC, and UBS. Founded in London in 2001, we now operate globally with offices in London, New York, and Singapore, supporting clients in over 25 countries.

💰Earn up to £4,000 GBP Per Month (Guaranteed Base No Experience Required and a full Training Provided!!! We’re looking for a credible, charismatic, and camera-ready Live Host Seller to represent The Wessex Mint on the WhatNot live selling platform, targeting a global audience. You’ll be the face of the brand, educating, entertaining, and selling to a growing community of silver, gold, and collectible buyers in real time. This is a performance-driven, customer-facing role where sales energy, confidence, and the ability to engage a largely male collector audience are key. The successful candidate will host live shows, walk customers through products, answer questions, build loyalty, and drive repeat business. All live selling training and equipment will be provided, and you’ll be supported by our global creative, campaign, and operations teams. See more details bellow! 👇 💡_ Key Responsibilities • Host daily live shows (8 hours per day, 5 days/week) on WhatNot or eBay live, showcasing precious metals and collectible products, • Create a fun, fast-paced, and credible sales environment that builds trust and drives purchases, • Provide clear product education and effectively communicate offers and brand messaging, • Engage customers with authentic enthusiasm, answer questions live, and manage show interactions, • Collaborate with the Head of Campaign Operations and supporting teams to continuously refine show content and format, • Monitor customer sentiment and share insights with product and campaign leads, • Maintain brand consistency and professionalism on and off camera, • Fluent spoken and written English (required), • High energy with strong on-camera presence – confident, entertaining, and professional, • Demonstrated experience in live selling, content creation, performing, or retail sales is a strong advantage, • Must be well-presented, articulate, and credible – able to confidently speak about investment products with training, • Comfortable being on camera for extended periods (8 hours/day), • Highly organized, with the ability to complete daily prep and post-show admin, • Must be open to feedback, receptive to coaching, and a natural communicator, • Preferably female, due to the platform’s predominantly male audience (open to all applicants) Desirable (Not Essential) • Previous experience in livestream selling, hosting, or content creation., • Experience in sales, retail, or customer engagement roles., • Familiarity with livestream platforms or social commerce tools., • Experience presenting products or working in e-commerce environments., • Competitive compensation with strong earning potential Base Salary and Commission based on livestream sales performance., • Base Salary: From £2000 Up to £4,000 GBP plus a one time bonus at month six., • Fully remote working environment, • Training on advertising platforms and internal marketing processes., • Opportunity to gain hands-on experience in digital advertising and e-commerce marketing., • Exposure to multiple fast-growing D2C brands across international markets., • Structured processes and clear workflows to support success in the role., • Opportunities to grow within the marketing team as skills develop., • Location: Remote, • Hours / Working Hours: 5 days/week – 8 hours live selling with variable hours.

About OneView Commerce Retailers with thousands of shops have had two options, and neither is good. Web-native platforms move fast but were never built for a shop floor. Legacy store systems were built for the shop floor but take a year to change anything. OneView Commerce is the third option: a headless commerce platform for physical retail that lets the world's largest retailers innovate just as quickly as the smaller ones. We ship store experiences that deploy fast out of the box, and we give retailers the freedom to build their own on top of a headless transaction engine engineered for the physical store rather than the browser. Our customers are global retailers who build on OneView because it lets them keep moving: new journeys, new channels, and new store formats ship continuously rather than waiting on the next multi-year programme. Founded in 2010 to close the gap between fast-moving e-commerce and slow-moving in-store systems, OneView's founding principle is a single view of customers, orders, and inventory throughout the shopping journey. That remains our mission as we enable retailers to deliver exceptional store experiences that build loyalty. We are a remote-first team with Viewers working across the globe, and we operate as a trusted provider of digital commerce systems for leading retailers. Position Summary OneView is looking for an experienced Product Manager to own the vision, strategy, and backlog for the store experience: the front-end applications that store personnel use to serve customers, take payment, manage cash, handle stock, and get through a shift. Reporting to the Chief Product Officer, this Product Manager owns the store experience for the front-end development team building it. The retail estates we build for encompass thousands of stores, so decisions made in this role change what tens of thousands of store colleagues around the world do every shift. The store experience is where our platform meets the person serving the customer, so the role starts with the user. You will plan and run research with store associates and managers, form a clear point of view about what the store actually needs, translate that into design direction a UX designer can act on, and then write the specifications, user stories, and acceptance criteria that turn it into shipped software. You will be supported by a UX designer, and you will be the person who knows what the design has to achieve and why. This is a role for someone both experienced and confident enough to set direction and argue for it in front of head office business and technology leaders, and still willing to get their hands dirty in the backlog. You will decide without waiting for consensus, and own the outcome either way. We are also looking for someone who wants to improve how we build, not only what we build. We use AI throughout our day-to-day work and expect you to find uses for it we have not thought of. We also expect you to be able to do this job well if it were switched off tomorrow, because the creativity, judgment, and relationships that make the work good are yours rather than the tool's. Responsibilities • Own the product vision and strategy for the store experience, and keep it aligned with the commercial objectives and the revenue that those store journeys carry., • Plan and run user research with store personnel: store visits, observation, interviews, usability testing, and post-release feedback. Turn what you find into evidence that changes the backlog., • Translate research findings into clear design direction for the UX designer: the problem to solve, the users and journeys affected, the constraints that apply, and the outcome the design has to achieve., • Manage the backlog: create and prioritise epics and user stories, define acceptance criteria, and keep a ready, prioritised queue ahead of the team., • Rank work with stakeholders by value and return on investment, and re-cut priorities during the sprint when progress or circumstances change., • Define the interface requirements between the front-end store experience and the platform services behind it, working with solution architects, integration leads, and platform engineers., • Represent the store user in every forum where the experience is decided, including design reviews, architecture discussions, and governance forums., • Ensure that Scrum team deliverables meet agreed standards for quality and non-functional requirements, with particular attention to accessibility, performance on store hardware, and behaviour when connectivity drops., • Own the release plan for the store experience, and set expectations for when new functionality lands., • Update or draft the documentation for every feature at the moment it ships, across functional descriptions, technical documentation, release notes, and training material., • Coordinate dependencies with other development teams, platform teams, and third parties whose work the store experience relies on, and surface conflicts early. Required skills & Experience • 3+ years as a Product Manager or Product Owner on customer-facing or associate-facing software. Point of sale, self-service, or store operations experience strongly preferred., • Has owned product vision and strategy, and writes user stories and acceptance criteria personally., • Decisive, and right most of the time. Owns the calls that go badly, spots them early, and adjusts. We do not decide by committee., • Has planned and run research with real users in their own working environment, and can name the product changes it produced., • Reads wireframes, prototypes, and design systems fluently, and briefs a designer precisely enough that the first design comes back close to right., • Understands how a store actually runs, from staffing pressure to queues to peak trading, and designs for the user under pressure rather than the ideal one., • Communicates credibly with a store associate and a head office technology leader on the same day. Takes technical critique on the merits, without ego., • Writes testable, complete, unambiguous acceptance criteria that account for adjacent features, integrations, and existing platform behaviour., • Sound grasp of cloud-native, API-first architecture and how a headless front end consumes platform services, enough to judge the cost of a requirement before committing to it., • Defends a backlog ranking to the people funding it., • Has run a dependency tracker that the rest of the delivery actually used, spanning internal teams and external suppliers., • Stands behind the documentation they ship, and catches drift between what shipped and what it says., • Can do all of this unaided. AI tooling is expected, but the judgement behind the strategy, the stories, and the acceptance criteria must be their own. Preferred skills & Experience • Has personally identified, designed, tested, and implemented an improvement to the practice of product management, and can show that it made the requirements, user stories, and acceptance criteria handed to their teams significantly better., • Treats the quality of what reaches the team as something to be engineered rather than a matter of personal diligence. Has built the assets that make that repeatable, for example prompt sets, story and acceptance criteria patterns, traceability checks, or review passes that catch ambiguity, gaps, and untested edge cases before a developer ever meets them., • Experience delivering against a formal accessibility conformance obligation, for example WCAG 2.1 or 2.2 at level AA., • Experience shipping the same experience across several device form factors and operating systems, for example a fixed desktop, a handheld device, and a self-service unit., • Experience on a product where design approval sits with the customer, so direction has to be agreed rather than asserted., • Time spent working in a store, or in a field role supporting stores, at any point in a career. Why OneView Alongside the global retailers we already serve, we have just been selected by one of the largest store networks in the world to replace their legacy store system, and are actively pursuing more of the retailers who have decided that decades of accumulated inertia is a problem worth solving properly. The person in this role will be on that work from the start. Work of that size only moves quickly in a company built for it. Ours is. Our teams operate with real independence and the authority to set their own direction. Nobody here waits to be told what the priority is, and nobody needs a committee's permission to fix something that is plainly broken. We are always looking to change, to evolve, and to accelerate, and we do not merely encourage our people to identify what should be done differently; we expect it of them. When they do, they have the support of their team and of leadership to make the change stick. If you have spent time in a larger organisation where you could see improvement opportunities clearly and never got the room to implement them, that is the frustration we are built to remove. We are looking for people who find that prospect exciting. If you would rather be handed a roadmap than build one, this will not be the right fit. We're building a team that does great work and enjoys doing it, and it shows: OneView has been named one of Built In's Best Places to Work for three years in a row. Our leadership team brings decades of experience across software development, delivery, sales, and marketing, so the independence comes with people who know the terrain and will back your judgement. Join us as we work with global retail leaders to innovate everything. OneView Commerce is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We do not accept CVs from agencies, headhunters, or other suppliers who have not signed a formal agreement with us. Applicants must have current, ongoing right to work in the UK. OVC is not a licensed visa sponsor and is unable to sponsor a Skilled Worker visa or any other employment visa for this or any role, now or in the future. Evidence of right to work will be required prior to any offer of employment.

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BPO Wizard Pvt Ltd is a dynamic staffing and recruitment company offering RPO, remote staffing, and digital marketing solutions to clients across three continents.Driven by a mission to transform the employment landscape in South Punjab, we blend global standards with local talent.With a tech-forwar

Product Manager - Digital Software 40 hours per week (9am to 6pm, including one hour of unpaid break) office based or remote £45k-£65k depending on location and experience. Guildford office – 2000, Cathedral Square, Cathedral Hill, Guildford GU2 7YL, United Kingdom VP of Product Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters. The Product Manager - Digital Software will support the development and improvement of website-building products, including WordPress themes, blocks, patterns, and templates. The role is responsible for assigned product discovery, requirements, prioritization, delivery, and ongoing evaluation. The position requires practical website-building experience and the ability to translate client needs and product opportunities into clear, actionable work. Product strategy and overall roadmap direction are established by senior product leadership, with the Product Manager contributing client, market, and product insights to inform those decisions. The Product Manager will collaborate with Engineering, Design, Support, Marketing, Product, and other stakeholders to deliver product improvements within established priorities, processes, and delegated authority. • Lead discovery, definition, and delivery of assigned product features and improvements across themes, blocks, patterns, templates, and related website-building capabilities., • Develop clear product requirements, user stories, acceptance criteria, and supporting documentation., • Maintain and prioritize the product backlog for assigned areas based on client needs, product strategy, available resources, and business priorities., • Break complex or ambiguous problems into clear, actionable deliverables and identify key questions, dependencies, and risks., • Contribute client and market insights, options, and recommendations to roadmap and planning discussions., • Develop and maintain working knowledge of WordPress, including the block editor, patterns, templates, themes, and site-wide design settings., • Use the products directly to understand client workflows, usability considerations, and areas for improvement., • Monitor relevant competitive and industry developments and incorporate applicable insights into product decisions., • Consider factors such as performance, responsive design, accessibility, compatibility, and potential client impact when evaluating product changes., • Gather client insights from support interactions, community discussions, reviews, feature requests, client conversations, and product data., • Participate in client interviews, usability testing, feedback sessions, prototypes, beta programs, and other validation activities as appropriate., • Identify recurring client needs and use evidence to inform product recommendations and priorities., • Collaborate with Engineering and Design throughout development to clarify requirements, resolve questions, and maintain alignment., • Participate in relevant planning, refinement, review, and retrospective activities., • Support release readiness, including acceptance testing, compatibility considerations, documentation, release notes, and support communications., • Evaluate product performance after release and recommend improvements based on available data and client feedback., • Develop an understanding of relevant product business models, including pricing, packaging, renewals, and free and paid offerings., • Consider client and business impact when evaluating and prioritizing product opportunities., • Support pricing, packaging, go-to-market, and product launch activities led by senior product and marketing teams., • Monitor relevant product KPIs, such as adoption, activation, conversion, retention, support contacts, and client satisfaction., • Support product instrumentation and reporting and use available data to inform product decisions., • Maintain awareness of client needs through regular engagement with support channels, community forums, and other client feedback sources., • Consider the needs of different client groups, including individual site builders, professional designers, agencies, and other users., • Monitor relevant WordPress and web-development developments that may affect the products., • Participate in appropriate industry and community forums and represent the company professionally in accordance with applicable company policies and communications guidelines., • Develop product management capabilities in areas such as client discovery, prioritization, written communication, data analysis, and commercial decision-making., • Seek and incorporate feedback to improve product knowledge, effectiveness, and decision-making., • Demonstrate increasing proficiency and responsibility as experience and capability develop., • Perform other related duties as assigned based on organizational and business needs., • Product Delivery: Assigned work is clearly defined, appropriately prioritized, and effectively delivered in collaboration with cross-functional teams., • client Insight: client feedback and product data are consistently incorporated into product decisions., • Product Knowledge: Demonstrates a working understanding of WordPress, website building, and the client experience., • Clear Communication: Requirements, priorities, recommendations, and decisions are communicated effectively to technical and non-technical stakeholders., • Product Impact: Product improvements contribute to agreed client, product, and business objectives., • Professional Growth: Demonstrates increasing proficiency, independence, and responsibility in the role., • Experience in product management or a related role involving product development, web development, design, technical support, quality assurance, project coordination, or comparable responsibilities., • Hands-on experience building or managing websites using WordPress, including practical familiarity with the block editor, themes, and site or page design., • Ability to communicate clearly and develop requirements, user stories, summaries, or other documentation that support effective execution., • Ability to organize ambiguous problems into structured, prioritized, and actionable work., • Ability to collaborate effectively with Engineering, Design, and other cross-functional teams., • Demonstrated ability to gather and incorporate client feedback into product or project decisions., • Ability to understand and interpret product data and use available information to support recommendations., • Ability to evaluate user experience and product considerations and communicate clear recommendations., • Willingness to develop knowledge of the commercial and business aspects of product management., • Experience with the WordPress block editor, including block patterns, template editing, and site-wide design settings., • Familiarity with page builders, block plugins, theme frameworks, or comparable website-building technologies., • Working knowledge of HTML, CSS, or JavaScript., • Familiarity with web performance and accessibility considerations., • Experience working with agencies, freelancers, small businesses, or other organizations that build websites., • Experience with plugin or theme products, including free and paid offerings, licensing, and product updates., • Experience supporting beta programs, client research, product launches, or similar product activities., • Participation in WordPress, web development, design, or related professional communities., • Private healthcare – Once probation period is passed (subject to BiK taxation)., • Embrace parenthood with 18 weeks generous paid leave after completion of 15 months’ ‘continuous service’., • Pension contribution – 5% of the salary., • 28 annual leave days plus all Bank Holidays on a pro-rata basis in each holiday year in England and Wales., • 10 days working from anywhere in the world following completion of probationary period., • Office Lunches – Deliveroo to the value of £14 each day., • Mobile phone bill paid to the value of £80 (subject to BiK taxation)., • Casual dress code., • Use of Apple MacBook Pro laptop – Mouse and Keyboard., • AirPods Headset. SERVERSCOM UK LTD. reserves the right to modify, interpret, or apply this job description in a way that best supports the organisational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”. SERVERSCOM UK LTD. is committed to equality and diversity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Also, please review our candidate privacy notice in relation to the collection and processing of your personal data. Should you be unsuccessful in your application for the role you have applied for and would like for Servers.com to keep your details for any future roles for twelve (12) months please let us know in writing. #J-18808-Ljbffr

Bahawalpur, Punjab, Pakistan 5:00 PM - 2:00 AM PKT We're looking for an experienced International Recruiter to join our team and take charge of client relationships and candidate delivery. You'll be the key link between clients and recruiters, making sure we deliver top talent every time. If you've got a solid background in recruitment, great communication skills, and can handle multiple roles and accounts at once, this role is for you! Picture yourself joining BPO Wizard Pvt Ltd, a vibrant hub in Bahawalpur, Punjab, Pakistan, where Gen-Z and Millennial energy fuels remote staffing, Recruitment Process Outsourcing (RPO), and digital marketing solutions for clients across three continents! Jump into a thrilling journey, transforming South Punjab's job scene with a tech-savvy, merit-based vibe. You'll be part of a lively team, grow your skills, and make a real impact in a fast-paced, results-driven world. This is your shot to shine and build a career you'll love! • Act as the main point of contact for assigned clients, giving great service and quick responses., • Reach out to candidates, screen them, and find the best fits for client needs., • Handle the full candidate process-from sourcing to job offers-across multiple open roles., • Coordinate interview scheduling, collect feedback, and keep candidates and internal teams updated., • Track and report on open roles, candidate submissions, interviews, and hires with accuracy., • Work with the recruitment team to tweak search strategies and focus on urgent roles., • Sort out any issues or concerns from clients or candidates quickly and professionally., • Check in with clients regularly to understand their needs and get feedback., • 2+ years of experience in a recruiting or staffing role, preferably agency-side., • Strong record in building and managing relationships with candidates and clients across multiple regions., • Good communication skills for candidate outreach, client engagement, and team collaboration., • Familiarity with ATS and CRM systems; comfortable using tools like LinkedIn Recruiter, Indeed, and others., • Understanding of recruitment metrics and KPIs to improve processes., • Strong organizational skills to manage different priorities., • Ready to thrive in a fast-paced, results-driven environment., • Lower cost of living compared to big cities, • Competitive salary based on your skills and performance, • International exposure from day one, • Young, visionary leadership driving fresh ideas, • High-performing team of A-players, • Merit-based rewards, • Annual Increments, • Quarterly Bonuses #J-18808-Ljbffr