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  • Head Receptionist
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    Head Receptionist
    hace 2 días
    £17.5–£17.79 por hora
    Jornada completa
    Richmond

    GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Richmond team! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team. Benefits and Training • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift worked. Key responsibilities of the GAUCHO Head Receptionist • To work with or develop suitable strategies & reservation that optimize restaurant capacity, • To regularly review adherence to all agreed systems and correct where necessary, • Floor plan and section management with recordable history of section allocation, • Allocate tasks to members of the team adjusting according to service requirements, • Collation of guest database through accurate records and database systems, • Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management., • To understand and pro-actively work towards all cover growth targets for the business Requirements for GAUCHO Head Receptionist • Previous experience as a Head/ Senior Receptionist, • Enthusiasm for hospitality, and a fast-paced working environment, • A warm and hospitable personality, • Strong leadership skills

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  • Restaurant Supervisor
    Restaurant Supervisor
    hace 5 días
    £13–£15 por hora
    Jornada completa
    London

    La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. The position is open at our restaurant in Chelsea: 257 Kings Road, SW3 5EL. . What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

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  • Host / Hostess
    Host / Hostess
    hace 11 días
    £15–£20 por hora
    Jornada completa
    London

    Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 21 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • ⁠COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    hace 11 días
    £15–£17 por hora
    Jornada completa
    London

    We’re looking for a Head Waiter who understands that great service is about presence and timing. Someone who takes ownership of their section, knows the menu inside out, and can read a room without being intrusive. This is a leadership role on the floor. You’ll set the tone for service in your section, support the wider team, and ensure that every guest leaves feeling well looked after. We care deeply about food, wine and atmosphere. We’re looking for someone who does too. The Role As Head Waiter, you’ll be responsible for delivering polished, knowledgeable service while maintaining flow and standards throughout your shift. You’ll combine attention to detail with strong product knowledge and calm leadership — contributing not just to your own section, but to the rhythm of the whole room. Before Service Preparation is part of service. • Complete all opening and deep-clean checklists thoroughly., • Review reservations and guest notes (SevenRooms) to anticipate preferences and special requirements., • Set and prepare your section with care., • Ensure waiter stations are stocked and organised., • Confirm restrooms and shared areas meet presentation standards., • Contribute to daily briefing by preparing one thoughtful pairing (wine or cocktail + dish + an interesting insight). During Service • Deliver attentive, knowledgeable and confident service throughout., • Demonstrate full product knowledge — food, allergens, wines, cocktails and specials., • Take ownership of your section while remaining aware of the wider floor., • Read tables well: adjust pacing, support conversation and manage timing., • Make considered pairing recommendations., • Maintain standards of cleanliness and organisation at all times., • Support colleagues proactively during busy periods., • Communicate clearly with kitchen and bar to minimise delays., • Contribute positively to average spend through thoughtful recommendations — never pushy, always appropriate. After Service • Complete closing checklists properly and thoroughly., • Reset your section and station ready for the next shift., • Support runner duties where required., • Participate in team debrief and reflect on service performance. What We’re Looking For • A genuine interest in food, wine and hospitality., • Strong product knowledge or a desire to deepen it., • Calm, confident presence on the floor., • Leadership through example., • Excellent communication with both guests and colleagues., • High personal standards and pride in your work., • Ability to stay composed under pressure.

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  • Part-Time Remote Booking Agent – Holiday Rentals
    Part-Time Remote Booking Agent – Holiday Rentals
    hace 11 días
    Jornada parcial
    London

    Company IAG Real Estate Location Remote Work from Home Job Type Part-time 2–3 days per week approximately 3 hours per day Salary £35,700 per year pro rata About Us IAG Real Estate is an international property and holiday rental company specializing in short-term and mid-term accommodation. We focus on providing reliable service, clear communication, and a smooth rental experience for both guests and property owners. We are currently looking for a Remote Holiday Rental Booking Agent to support our daily operations and assist guests throughout the booking process. This role is ideal for someone seeking flexible working hours or a secondary income. Job Description As a Remote Holiday Rental Booking Agent, you will be responsible for responding to guest inquiries, managing reservations, and ensuring a smooth and professional booking experience from first contact to confirmation. You will act as a link between guests and property owners. Responsibilities Respond to guest inquiries via email phone and booking platforms Provide accurate information about properties availability and pricing Manage reservations and confirm bookings Assist guests before and after booking with any questions or issues Communicate with property owners regarding availability and readiness Maintain accurate records of bookings and guest communication Requirements Previous experience in customer service hospitality travel or real estate is an advantage Strong written and verbal communication skills Good organizational skills and attention to detail Ability to work independently and manage time effectively Basic familiarity with online booking platforms and tools Availability to work part-time with a flexible schedule What We Offer Competitive part-time salary pro rata from £35,700 per year Fully remote work from home Flexible working hours Training and ongoing support Opportunity to grow within a real estate and holiday rental company.

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  • School Handyman/Handywoman
    School Handyman/Handywoman
    hace 15 días
    Jornada completa
    Kingston upon Thames

    School Handyman/Handywoman Start Date: ASAP Contract: Permanent, full‑time (37.5 hours per week). Job‑share (2–3 days per week) considered Salary: Competitive (based on experience and skills) Surbiton High School spans over 11 sites, including the main Senior School, a purpose built Sixth Form, the Girls’ and Boys’ Prep Schools, Surbiton Assembly Rooms, Mary Bennett House, Charles Burney House, two large Sports Grounds (Hinchley Wood and Oaken Lane), the Boat House at Trowlock Way, and the Staff House. This wide variety of buildings and outdoor spaces means no two days are ever the same, offering a hands-on and varied working environment. The successful candidate will join our Maintenance Team, a close‑knit group of six skilled professionals who take pride in keeping all School sites safe, secure and looking their best. From day‑to‑day repairs and planned maintenance to supporting school activities and ensuring facilities are ready for use, the team plays a vital role in keeping the School running smoothly. With a strong focus on practical skills, health and safety, and efficient working, the team works together to maintain buildings, equipment and grounds to a high standard. As part of the School community, the Maintenance Team makes a real difference to the experience of pupils, staff and visitors across all sites. What You Will do • Carry out general repairs, maintenance and minor refurbishment work, • Support heating, lighting and safety systems, • Keep grounds tidy and pathways safe, • Assist with security, opening/closing and emergency call‑outs (keyholder duties), • Carry out or support PAT testing, • Set up for School events and transport items between sites, • Drive School minibuses as required (training available) What We’re Looking For • Strong practical/DIY skills and experience in building or site maintenance, • Clean driving licence preferred; D1 minibus licence a bonus, • Good problem-solving skills and ability to work independently, • Flexible, reliable, proactive and a strong team player, • Committed to maintaining high standards across all School sites You’ll be joining a skilled, supportive team who take pride in keeping our School running smoothly. No two days are the same in this varied, hands-on role. Surbiton High School is culturally diverse and fully committed to celebrating and respecting inclusion and diversity throughout our community. Surbiton High School is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service and online/social media searches. Please note that the School reserves the right to appoint at any stage during the recruitment process.

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