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Deputy Manager | Residential & Dementia Care Home Location: Feltham, Surrey Salary: £60,000 per annum + bonus Hours: 40 hours per week (Monday–Friday) with occasional weekend spot checks Contract: Full Time | Supernumerary The Opportunity An award-winning residential and dementia care home is seeking an experienced Deputy Manager to join its leadership team. This is a fully supernumerary role, focused on maintaining operational excellence, driving quality standards, and supporting team development in a busy, high-performing home. This is an exciting opportunity for a high-energy, values-led leader to make a significant impact in a well-established and busy care service. The Role The Deputy Manager will: • Support the Home Manager in the day-to-day running of the home, • Drive high standards of care, compliance, and quality, • Oversee audits and governance, • Mentor and develop the care team, • Promote a positive, resident-focused culture Requirements • Proven experience as a Deputy Manager within a care home (essential), • Clinical background welcomed but not essential, • Strong leadership, organisational and communication skills, • Experience with residential and dementia care services, • Not suitable for step-up candidates or hospital/community-only backgrounds The ideal candidate is confident, energetic, and values-led, capable of leading a busy, award-winning service while nurturing a dedicated team. Interview Process Two-stage process: • Stage 1 – Online Teams interview, • Stage 2 – Face-to-face interview with Home Manager, HR and Operations Location The home is based near the Feltham area and is easily commutable Sunbury-on-Thames, Staines-upon-Thames, Weybridge, Walton-on-Thames, Chertsey, Kingston upon Thames, Ashford, Woking, Hampton and Twickenham. Recommendations Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. We offer a £500 voucher of your choice or a charity donation for every successful candidate recommended by you. Contact If you would like to be considered for this exciting opportunity please contact Lily Bulbeck on 02393874321 or 07921588667. Or alternatively send an up to date CV to

Oversees and performs the facilities maintenance tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas across a group of properties to meet the Companys requirements for building standards, health and safety, statutory compliance and overall asset functionality. Key Role Responsibilities • Assigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards achieving NPS targets, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards., • Monitors the building services maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span. Notification of major defects or failure trends to the Facilities Manager with recommended actions and costings where appropriate., • Contributes to the success of the turnover process to prepare for the following leasing and new check-ins cycle by managing and ensuring completion of the Apartments inspection., • From the Apartment inspections creating ...

A renowned property management firm seeks an experienced Housing Officer in Slough.The role involves managing properties, conducting inspections, and ensuring compliance with health and safety standards.Ideal candidates will have experience in housing management, knowledge of housing legislation, an

A healthcare provider based in Egham is seeking a Clinical Deputy Manager (RGN) to assist in the management of a care home. The successful candidate will oversee staff and ensure that each resident is provided with tailored care.

A major student accommodation provider in Egham is looking for an Assistant Manager responsible for running efficient and safe sites. This role involves enhancing student experience, managing a team, and ensuring compliance with health standards. Join a supportive team and be part of providing stude

A luxury care home provider in Egham is seeking a Clinical Deputy Manager (RGN) to oversee operations, support nursing staff, and ensure quality resident care.

A residential care provider is seeking a Deputy Manager to assist in the operation of a residential care home in Old Windsor. The role involves the development and monitoring of care plans, supporting the Home Manager, and ensuring compliance with regulations.

Clinical Deputy Manager (RGN) Up to £60,000 pa depending on experience Full Time Hours A Top 20 Care Home Group 2025! Awarded One of the UKs Best Companies to Work For Rivermede Court situated in Egham is a luxury 80 bed care home that provides the most luxurious surroundings and the very best in health care and support. We have an exciting role for a confident, compassionate and experienced Clinical Deputy Manager who will work alongside another Deputy Manager to assist the General Manager in all aspects of the day to day running of the home on a 24 hour basis. You will both deputise for the General Manager across the whole range of their duties in their absence. You will have experience as a RGNand will ensure all aspects of the management of the home meet with the Essential Standards of Quality and Safety and the requirements of the Care Quality Commission. You will need to be able to support and manage teams and demonstrate a calm and professional manner at all times. You will oversee and maintain the care of the residents living at the home, ensuring each resident receives care according to their individual needs. Mentoring and supporting team members at all times ensuring appraisals/training/supervisions are up to date. For this role a professional qualification; Registered Nurse with active PIN registration is required. Essential requirements: Previous management/supervisory experience Excellent written and oral communication skills including IT skills Evidence of recent clinical practice Evidence of management and administration of medication competency Knowledge of NMC code of Conduct and standards TPBN1_UKTJ

Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents’ homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore’s customer service standards. Key ResponsibilitiesPlanned Works * Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. * Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. * Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. * Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. * Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. * Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards * Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. * While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. * Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. * Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. * Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication * Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. * Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person SpecificationKnowledge & Experience * Strong customer care background, ideally within a fast-paced environment. * Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. * Previous experience in an RLO or similar resident-facing role. Qualities & Attitude * Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. * Flexible and professional manner, with a positive “can-do” attitude. Team-oriented with a solutions-focused mindset. * Empathy and understanding towards residents’ needs and concerns. What We Offer * Full training and ongoing support. * Opportunities to learn systems management, compliance, and business operations. * Friendly and supportive working environment. Clear career progression within the company

Elevate Projects are working with a medium sized housing association to find a Building Safety Manager to lead on fire and structural safety for our Higher-Risk Buildings (HRBs). This role is home based with an expectation of 2 times a month travelling to sites in London You will ensure compliance with the Building Safety Act 2022, manage our Building Safety Management System, and coordinate the development of Building Safety Cases. This role involves leading a small team, engaging with residents and stakeholders, and fostering a culture of safety and accountability. Key Responsibilities • Act as the first point of contact for all fire and structural safety enquiries., • Ensure HRBs comply with the Building Safety Act 2022 and associated regulations., • Oversee the Mandatory Occurrence Reporting System and resident safety complaints., • Develop and maintain Building Safety Cases and risk assessments., • Lead a team of Building Safety Officers, providing guidance and support., • Collaborate with external agencies, operational teams, and residents to promote safety., • Manage the Golden Thread of Information and digital records for HRBs., • Prepare reports for Boards, Executives, and regulators. About You • You will be Degree or equivalent in building design, construction, or fire safety, plus a Level 4 fire safety qualification (e.g., NEBOSH Fire Certificate)., • Proven background in building safety, compliance, or fire risk management within a housing or property context., • Knowledgeable: Up-to-date with Building Safety Act 2022, Fire Safety Act 2021, and HRB regulations., • Strong communication, stakeholder management, and team leadership abilities., • Committed to resident safety and engagement., • Full UK driving licence; ability to travel regionally