Resident manager jobs in LondonCreate job alerts

About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveler. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colors and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description Reporting to the Front of House Manager, the Night Manager will be in charge of keeping things running smoothly at the hotel during the night shift, offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Keep the hotel premises and guests safe and sound. Make sure every guest feels special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the night shift. Patrol the hotel grounds regularly to keep an eye out for anything fishy or unsafe. Handle any reservations, bookings, or inquiries that may occur during the night shift. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we're looking for... Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as an Assistant looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. Additional Information What's in it for you... Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Reception The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

This post will help support the long-term sustainability of Destiny House International CIO, a community-based charity meeting the needs of the local communities in Wembley and Stonebridge, ensuring that our community centres are managed effectively, maximising the benefit to the local communities, whilst remaining financially sustainable. You must have experience of bid writing and be able to demonstrate your ability to gain funding for community-based projects, ensuring an increase in all new bookings, develop a new marketing plan long-term strategy to benefit the local community. You will have responsibility and accountability for the operations including helping to develop a new team, daily activities, setting of budget and financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community that local residents enjoy being part of.

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

This position is ideal for those who are seeking flexible work opportunities, particularly individuals with disabilities or caregivers who may need adaptable schedules. No prior experience is required; we are committed to providing training and support to help you succeed. To be considered for this position, candidates must be UK residents and possess a smartphone. The primary responsibility will be to oversee and manage transactions effectively.

Templar in the new bustling district of Stratford Cross London, is an all-day modern European wine bar & restaurant. Close to The London stadium and the new East bank cultural quarter. For residents and park visitors alike, we invite to enjoy a convivial unpretentious and welcoming atmosphere. Serving an accessible succinct menu of creative small & sharing plates. Focusing on bold robust flavours and showcasing seasonal produce. Dining, enjoying a glass of wine or cocktail at the bar, table or terrace in a space for 45 guests referencing the style and décor of mid-century modernity. We serve a rotating list of low intervention wines with many options to discover something new by the glass as well as an inventive capsule cocktail collection Opening this winter . We are located Stratford Cross E20 - A vibrant Zone 2 residential and commercial district. We will be a small team and are looking for the right people to join us for a new opening . This position is ideal for someone who lives locally. Job Summary: We are seeking dedicated waif staff to join our team, you will be responsible for providing excellent customer service, taking orders, organising required prep for guest and delivering food and beverages in a timely manner. Duties: Greet customers warmly and take their food and drink orders Memorise the menu and daily specials to make recommendations Serve food and beverages promptly and accurately Check on customers regularly to ensure satisfaction Handle cash and credit card transactions Collaborate with kitchen staff to ensure orders are accurate and delivered promptly Upsell additional products when appropriate Requirements: apply knowledge & experience of cocktails to deliver consistent product have a desire for creative input Able to communicate clearly in spoken and written English Previous experience in a restaurant or hospitality setting is preferred Knowledge of food safety practices Basic math skills for handling payments Excellent time management skills to handle multiple tables efficiently Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 40 – 45 per week Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Sick pay Schedule: 8 hour shift Day shift Night shift Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (preferred) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Expected start date: 20/11/2024

To provide a full housekeeping service to the care home promoting high standards of cleanliness. To support and assist the Home Manager with the smooth running of the care home. · To work in conjunction with care staff to change and sort linen, towels and curtains and undertake linen checks. · To ensure that residents’ rooms and public areas are in perfect order, reporting any faults, eg defective light bulbs, worn carpets, broken fittings. · To look after and clean housekeeping equipment and machinery and ensure the economical and correct use of cleaning materials. · In accordance with HACCP [Hazard Analysis Critical Control Points] regulations, keep kitchen thoroughly clean including daily, weekly, and monthly jobs. · In accordance with HACCP regulations, monitor and accurately record food temperatures. Report any problems to Catering Department. · Adhere to the COSHH [Control of Substances Hazardous to Health] Policy. · To assist with residents’ needs in organising dry cleaning service. · To attend staff meetings and training where appropriate. · To assist in the maintenance of a safe and healthy working environment by ensuring adherence to Denville Hall Group’s Health & Safety and Welfare policies and procedures. · Duty to whistle blow if witness bad practice or harm to a resident within the care home.

This position is ideal for those who are seeking flexible work opportunities, particularly individuals with disabilities or caregivers who may need adaptable schedules. No prior experience is required; we are committed to providing training and support to help you succeed. To be considered for this position, candidates must be UK residents and possess a smartphone. The primary responsibility will be to oversee and manage transactions effectively.

Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!