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We are seeking an experienced Resident Service Manager to manage a residential development within the Leatherhead area. What's in it for you as a Resident Service Manager?.

The Scheme Manager is required to keep good records of the residents in order to summon doctors, family members, etc. In addition to on-going and special support, the Scheme Managers are required to get to know each resident and visit. Scheme Manager required for housing association in the London Bo

We are seeking an experienced Resident Service Manager to manage a residential development within the Leatherhead area. What's in it for you as a Resident Service Manager?. Responsibilities as a Resident Service Manager:.

Communicate effectively with residents, visitors, colleagues, couriers, and contractors, welcoming all residents and visitors with a warm and friendly approach in a professional manner. Stay current with residents and neighbourhood activity providing recommendations to residents about the local area

Job Description: Health & Safety Manager – Block Management Position: Health & Safety Manager Reports to: Head of Property/Operations Director Location: Leatherhead Contract: Full-time, permanent Purpose of the Role The Health & Safety Manager will be responsible for ensuring compliance with all statutory health, safety, and fire safety obligations across the portfolio of residential blocks managed by the business. The role will support property managers, clients (freeholders, RTM/RMC directors), and contractors to create safe, legally compliant, and well-managed environments for residents. Key Responsibilities • Compliance Management, • Ensure all residential blocks comply with relevant legislation including the Health & Safety at Work Act, Fire Safety Act, Building Safety Act, Control of Asbestos Regulations, and associated statutory requirements., • Oversee and coordinate risk assessments, fire risk assessments (FRAs), health & safety inspections, asbestos surveys, water hygiene (Legionella) reports, and other statutory checks., • Monitor completion of remedial actions and ensure evidence of compliance is recorded and accessible., • Policy & Procedure Development, • Develop/Update and maintain the company’s health & safety policies, procedures, and compliance manuals specific to block management., • Keep abreast of legislative changes and advise the business, clients, and leaseholders accordingly., • Training & Guidance, • Provide training and guidance to property managers, site staff, and contractors on health, safety, and fire compliance., • Support boards of directors, landlords, and clients in understanding their duties and responsibilities., • Incident Management, • Lead investigations into incidents, accidents, or near misses across the managed portfolio., • Report findings, recommend corrective actions, and ensure compliance with RIDDOR where applicable., • Stakeholder Liaison, • Liaise with external consultants, fire authorities, enforcement bodies, and insurers., • Work collaboratively with property managers to embed a culture of health & safety awareness across the business. Skills & Experience • Strong knowledge of health & safety and fire safety legislation relating to residential property and block management., • Relevant qualification such as NEBOSH General Certificate (essential); NEBOSH Fire Certificate or equivalent (desirable)., • Experience in property/block management sector or related field (housing associations, facilities management, estates)., • Excellent communication skills – ability to explain complex compliance matters clearly to non-specialist audiences (clients, leaseholders)., • Strong organisational skills with attention to detail and the ability to manage multiple sites/portfolios., • IT proficient – able to maintain compliance tracking systems. Personal Attributes • Proactive and solutions-focused., • Confident in influencing and advising at all levels., • Able to balance legal compliance with a practical, resident-friendly approach.

We are seeking an experienced Resident Service Manager to manage a residential development within the Leatherhead area. Will include working alternative Saturdays*What's in it for you as a Resident Service Manager? Opportunity to work in a brand-new luxury building. This is a single-site role workin

Stay current with residents and neighbourhood activity providing recommendations to residents about the local area, attractions and upcoming events. Support resident move-in / move-outs as instructed by Resident Management team. Communicate effectively with residents, visitors, colleagues, couriers,

As part of our fast growing pace, we are currently looking for a Customer Success Manager.