Resident manager jobs in MiddletonCreate job alerts

We are recruiting for a Tenancy Liaison Manager to work on an upcoming social housing project, initially for 12 weeks while surveys take place and then further extension when designs are completed and works start. This is across 7 blocks of high-rise residential properties in Manchester, all within proximity. You will work closely with site management and manage your own case load. Your new roleAs the Resident Liaison Lead for the high-rise programme, you'll be the day-to-day interface between residents, the Housing Association and the contractor's delivery team. You'll plan and deliver all resident engagement, manage access across multiple occupied blocks, resolve issues and complaints, and ensure vulnerable residents receive appropriate support. You'll maintain a visible on-site presence, coordinate communications, track access and engagement data, and help keep the programme safe, compliant and disruption-free. Your work will directly support the successful delivery of intrusive remedial works in live, high-rise environments.What you'll need to succeed • Proven experience in resident or tenant liaison within social housing, local authority or occupied-works settings (high-rise preferred)., • Excellent communication skills, able to explain technical and safety-critical activities clearly and empathetically., • Strong organisational and administrative capability, including accurate record-keeping and confidence using spreadsheets/CRM-style trackers., • Experience managing access, supporting vulnerable residents and handling sensitive information in line with data protection requirements., • Confidence managing complaints, difficult conversations and on-site challenges, using de-escalation and clear escalation routes., • Ability to build strong working relationships with Housing Association teams, site management, operatives and resident representatives., • Weekly Pay, • Option to be paid PAYE or Umbrella Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Responsive Repairs Manager Location: Greater Manchester (hybrid / on-site across housing stock)Salary: Competitive, dependent on experienceContract: 3 months About the Role We're looking for an experienced Responsive Repairs Manager to lead the delivery of a high-quality, customer-focused repairs service across a diverse housing portfolio. You'll be responsible for ensuring responsive and emergency repairs are completed safely, efficiently and right first time, while meeting service standards, budgets and regulatory requirements. This is a key leadership role with real impact on residents' homes and satisfaction. Key Responsibilities • Lead and manage the day-to-day delivery of a responsive and emergency repairs service, • Ensure repairs are completed within agreed timescales, budgets and KPIs, • Champion a customer-first approach, driving high levels of resident satisfaction, • Act as an escalation point for complex repairs, complaints and service failures, • Ensure full compliance with health & safety legislation and housing standards, • Manage and monitor contractor performance to ensure quality, safety and value for money, • Control budgets and identify opportunities for efficiencies and service improvement, • Lead, motivate and develop a team of supervisors, operatives and support staff, • Proven experience managing a responsive repairs service, ideally within social housing or a similar environment, • Strong knowledge of building maintenance, housing repairs and contractor management, • Excellent understanding of UK health & safety legislation, • Experience managing budgets and delivering value for money, • Confident people manager with the ability to lead and develop high-performing teams, • Strong communication, organisation and problem-solving skills To discuss the finer points of this fantastic opportunity and request a copy of the job description please don't hesitate to contact me directly on or email

Support Coordinator We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11363 Stroke Support Coordinator Location: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Part-time, 21 hours per week Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) Contract: Services are contracted and there is currently funding for this contract until 31 March 2027. Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: Tuesday 19 May 2026 Interview Date: Thursday 28 May 2026 and Friday 29 May 2026 The Role The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service. The Stroke Support Coordinator will: • Support new stroke survivors and their carers from hospital discharge into the community., • Provide personalised information, advice and support., • Support clients to make informed lifestyle changes which will help them to prevent further strokes The post holder will have experience/background in: • A caring profession ideally with experience of supporting people with disabilities. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It’s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Vacancy: AWP Account Manager-UK Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as AWP, Forklift etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for AWP Account Manager-UK vacancy.

Tenant Liaison Manager Manchester - High Rise Remedial Works We are recruiting for a Tenancy Liaison Manager to work on an upcoming social housing project, initially for 12 weeks while surveys take place and then further extension when designs are completed and works start. This is across 7 blocks of high-rise residential properties in Manchester, all within proximity. You will work closely with site management and manage your own case load. Your new roleAs the Resident Liaison Lead for the high-rise programme, you’ll be the day-to-day interface between residents, the Housing Association and the contractor’s delivery team. You’ll plan and deliver all resident engagement, manage access across multiple occupied blocks, resolve issues and complaints, and ensure vulnerable residents receive appropriate support. You’ll maintain a visible on-site presence, coordinate communications, track access and engagement data, and help keep the programme safe, compliant and disruption-free. Your work will directly support the successful delivery of intrusive remedial works in live, high-rise environments. What you’ll need to succeed • Proven experience in resident or tenant liaison within social housing, local authority or occupied-works settings (high-rise preferred)., • Excellent communication skills, able to explain technical and safety-critical activities clearly and empathetically., • Strong organisational and administrative capability, including accurate record-keeping and confidence using spreadsheets/CRM-style trackers., • Experience managing access, supporting vulnerable residents and handling sensitive information in line with data protection requirements., • Confidence managing complaints, difficult conversations and on-site challenges, using de-escalation and clear escalation routes., • Ability to build strong working relationships with Housing Association teams, site management, operatives and resident representatives., • Awareness of HRB environments and the importance of compliance, audit trails and consistent communication under the Building Safety Act.What you’ll get in return, • Weekly Pay - Hourly or daily rate, • Option to be paid PAYE or Umbrella 4788105

General Manager - Premium Pub Dining - Bury What's on offer? Up to 48000 per year + bonus scheme, enhanced pension scheme, healthcare, life assurance and illness protection plan, discounts platform, 24/7 access to GP online, paid breaks, 50% discount off food for up to 6 people, 50% off accommodation and employee assistance programme offering 24/7 support and advice. What hours will you be working? 48 hours per week including evenings and weekends with 2 consecutive rest days each week. Your Development: Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities. The Pub - The Pack Horse A rare opportunity has come up at one of our premium dining sites - The Pack Horse. The site, in Affetside, is nestled in an attractive rural setting and sits on top of the hills above Bury and enjoys a fantastic local reputation serving fantastic quality food and drinks with exceptional customer service. The Pack Horse features an attractive open plan bar with cosy adjacent areas for drinkers, diners and walkers as well as a dedicated dining area and a drinking and dining terrace offering superb views over the open countryside. An exciting blend of top-quality ingredients, many locally sourced, coupled with the Chef's flair and originality promises a menu selection for all tastes. It's the perfect place to enjoy wintery nights by the fire or sunny weekends in the beer garden. The Pack Horse . Pub & Dining | Affetside, Bury (packhorseataffetside.co.uk) What you'll be doing as a General Manager The General Manager is a key role in making the Pack Horse a success. • You will have operated fresh food led sites that take at least 35K net a week and with a 35%/65% wet/dry split, • You'll be geared up towards self-promotion through social media and building a fantastic local reputation with the ability to host quality events., • You build and maintain a strong reputation based on great food and excellent hospitality. You engage with customers and their feedback is important to you., • You build and motivate a strong efficient team. You're an active leader, creating a culture of involvement, professionalism, and fun. Your team are loyal, and you recognise their contributions regularly., • You know your way around a P & L and actively manage your key lines. Skills & Experience • With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team., • You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team., • Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed. As a General Manager you will be passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team. Your Pub History being particularly famous for its resident skull, reported to belong to the Early of Derby's executioner. It has an excellent reputation for quality food drink and customer service. It holds a 70-seater indoor restaurant, a relaxed dining and drinking area within the rest of the pub, and further outdoor seating to enjoy the amazing views of the area. Walkers, dogs and families are all About Hydes Established in 1863, Hydes Brewery is based in Manchester has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes' vision is to deliver exceptional hospitality, and it's our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know. IND03

Please note: Candidates without service experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience! Vacancy: Service Manager-UK-Manchester Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities 1. Responsible for monitoring the quality of service business execution and process compliance, identifying and reporting service quality issues, major product quality issues, and other anomalies., 2. Responsible for collecting system issues, proposing process optimization suggestions, and supervising the implementation of optimization., 3. Responsible for coordinating service resources, identifying anomalies such as insufficient and unauthorized use of service resources, and coordinating resources across departments., 4. Responsible for building and managing customer service centers, monitoring customer feedback transmission and monitoring customer complaint handling., 5. Responsible for department construction, coordinating the construction and management of the department, including recruitment, training, selection and cultivation of personnel., 6. Other key tasks assigned by the headquarters and the superiors. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, National Trade, etc., 2. Rich experience in after-sales service in the construction machinery industry, familiar with the construction of service supervision systems. Having experience as a service manager is preferred. [At least three years of experience in after-sales service industry and service team management.], 3. In addition to being proficient in the native language, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities., 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc., 5. Identifying the corporate culture of ZOOMLION, strong communication and organizational skills, management abilities, clear logical thinking, strong data analysis and report writing abilities, and a high sense of responsibility. Kindly email your CV to Subject: Application for Service Manager-Spain-Valencia vacancy. Please note: Candidates without service experience in the construction machinery industry will not be accepted! We only consider candidates with industry experience!

An established social housing contractor is looking to appoint a Project Manager to oversee retrofit and decarbonisation projects across occupied residential properties. The business delivers refurbishment, capital investment works, retrofit, decarbonisation, regeneration and new build projects on behalf of major social housing providers across the region. Their work focuses on improving homes, reducing carbon emissions and supporting residents through safer, warmer and more energy-efficient living environments. This is a strong opportunity for a Project Manager with experience in social housing, planned works, refurbishment, retrofit or occupied property works to join a growing contractor with a meaningful pipeline of energy improvement schemes. The Role As Project Manager, you will be responsible for the successful delivery of social housing retrofit and decarbonisation projects from planning through to completion. Key responsibilities will include: • Managing the day-to-day delivery of retrofit and decarbonisation works across occupied social housing properties, • Overseeing programmes involving energy efficiency upgrades, insulation, windows, doors, roofing, ventilation and associated improvement works, • Coordinating site teams, subcontractors, suppliers and resident liaison teams, • Ensuring works are delivered safely, on time, within budget and to the required quality standards, • Working closely with clients, housing providers, consultants and internal delivery teams, • Managing programme progress, reporting, risk, site issues and project performance, • Ensuring strong communication with residents throughout the works, • Supporting compliance with health and safety, quality and environmental requirements, • Reviewing project information, drawings, surveys and specifications, • Attending client meetings and providing clear updates on programme, performance and delivery, • Helping to ensure works improve energy performance, reduce carbon emissions and enhance residents’ living conditions The Candidate The successful candidate will ideally have experience delivering projects within social housing, planned maintenance, refurbishment, retrofit, decarbonisation or occupied residential environments. You may currently be working as a Project Manager, Contracts Manager, Site Manager, Senior Site Manager or Delivery Manager within a contractor, social housing provider or regeneration business. Experience in any of the following would be highly beneficial: • Social housing refurbishment, • Planned works / capital investment works, • Retrofit and decarbonisation schemes, • External wall insulation / internal wall insulation, • Windows and doors, • Roofing, • Ventilation upgrades, • Energy efficiency improvement works, • Occupied property works, • Resident liaison-led projects, • PAS 2030 / PAS 2035 environments Key Requirements • Previous experience managing construction, refurbishment or retrofit projects, • Strong understanding of occupied social housing environments, • Ability to manage site teams, subcontractors and client relationships, • Good programme management and reporting skills, • Strong health and safety awareness, • Commercial awareness and ability to support budget control, • Excellent communication skills, particularly when working around residents, • Ability to manage multiple stakeholders in a live housing environment, • Full UK driving licence Package • Competitive basic salary, • Car allowance or company vehicle, • Pension scheme, • Holiday allowance, • Long-term regional workload, • Career development opportunities, • The chance to work on projects that make a genuine difference to local communities

Vacancy: Account Manager-UK-Manchester Zoomlion has covered more than 100 countries and regions worldwide and has already made market arrangements to follow the Belt and Road initiative. Zoomlion products have been well sold to the markets in the Middle East, South America, Africa, Southeast Asia, Russia as well as many high-end markets in the USA, Europe and Australia. The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry. Responsibilities • Visit end customers and companies, establish, maintain and update customer files in database system, • Responsible for public relationship development, build and keep reliable relationship with clients, • Spot business opportunities and follow up with the orders, • Collect project information and promote sales, analyze competitor information, • Develop sales plan and implementation plan together, complete sales targets, • Participate in commercial negotiations for key projects to ensure that regional business objectives are met, • Support financing and collection work Qualifications • Familiar with local market, construction machinery knowledge on priority or Heavy machinery such as Excavator, Mobile Crane, Concrete, Tower Crane, Forklift, Foundation, Aerial Work Machinery, Mining etc., • Diploma and Bachelor Degree or above in marketing, Engineer major mechanical, electrical, international business, English or other relate filed., • Have skills for coordinate with leasing is preference, • Have the sense of responsibility and good communication skills, • Driving License: Driving license required Kindly email your CV to • Subject: Application for Account Manager-UK-Manchester vacancy.

Nursing Home Manager | Elderly Care Manchester Salary: £65,000 - £70,000 per annum Requirements: • RGN/RMN/RNLD with an active pin, • Strong understanding of CQC regulations and evidence of previous successful inspections Compass Associates are proud to be working with a well-established care provider, who operate a portfolio of care homes spread across the North of England. This is an exciting opportunity for an experienced and clinically strong Home Manager to build on a service with excellent foundations already in place. The focus of this role will be centred around providing safe, high-quality care to each resident living within the home. The chosen manager will be proactive, inspiring and a visible presence across the home. It is imperative that all applicants are passionate about elderly care and can display a nursing background. Candidate The successful candidate will come from a clinical background (RGN/RMN/RNLD) and have experience within a nursing home setting, with an understanding of how to proactively manage a wide staffing team. You will be a strong leader who can build credibility with staff and create a culture of support. You will be confident in building relationships with stakeholders and commissioners, a firm presence across the community and able to build upon occupancy from these connections. A commercial acumen is imperative in order to run the business successfully and full support will be provided to help with this. Interview Process The interview process will be 2 stages. Location The role is commutable from: Manchester, Oldham, Rochdale, Bolton, Bury, Leigh, Eccles, Sale, Altrincham, Stockport, Salford and Denton. Summary My client is seeking a confident and compassionate leader to take on an elderly nursing home, with a clear focus on delivering fantastic care to residents, empowering the staff team and developing lasting relationships outside the service. This is an excellent opportunity to join a values-driven organisation where you can make a meaningful impact on both staff and residents, while contributing to the continued success of the service. Recommendations Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 John Lewis vouchers for each successful recommendation. Contact details Please send a copy of an up to date CV to or call for more information 0161 527 9639.

Title: Product Manager Location: Manchester - (2 days on-site) Salary: £65,000 - £75,000 Type: Permanent About the opportunity Maxwell Bond is partnered with a high growth SaaS business within the Technology & Media space, who are transforming how organisations understand audience behaviour and digital engagement. This is an exciting opportunity to join at a pivotal stage of growth, playing a key role in shaping innovative, data-led products that deliver real value to global clients. The Role As a Product Manager, you’ll be at the heart of defining and evolving core product offerings, identifying high-impact opportunities and driving them from discovery through to delivery. You’ll work across multiple teams, collaborating with engineering, data, and commercial stakeholders to bring new capabilities to market, while ensuring existing products continue to scale and deliver measurable outcomes. What You’ll Be Doing • Identify and prioritise high-value product opportunities in a data-rich environment, • Build strong relationships with internal teams and external clients to inform decision making, • Lead cross-functional teams with clear product vision, strategy, and objectives, • Own and deliver product roadmaps that excite both customers and the wider business, • Drive the delivery of impactful features, ensuring value is realised quickly and effectively, • Partner with engineering to deliver scalable, high-quality solutions, • Use market insights, customer feedback, and competitor analysis to guide product direction Skills & Experience We’re looking for a Product Manager who thrives in a fast-paced, evolving environment and enjoys solving complex challenges. • 5+ years’ experience as a Product Manager, ideally within B2B SaaS, • Strong data literacy, with the ability to work with complex datasets and data-led products, • Experience working across the full technology stack, managing multiple inputs and dependencies, • Confident communicator, able to influence stakeholders at all levels, • Comfortable navigating ambiguity and making decisions in a changing environment, • Ability to translate complex technical challenges into clear, actionable outcomes Nice to Have • Exposure to AI/ML or advanced analytics, • Experience working with data or audience measurement products, • Client-facing experience within a SaaS environment Why Apply? This is a fantastic opportunity for someone who wants to take ownership, influence product direction, and be part of a high-growth business where innovation and impact go hand in hand. If you’re a Product Manager looking for your next challenge in a data-driven SaaS environment, this could be the perfect role for you. Additional Information Applicants must be a UK resident to be eligible for this opportunity, visa sponsorship is not available on this occasion.

Retrofit Construction Project Manager – North West – Private Consultancy £40,000 - £55,000 + Package\n Full Time | Permanent\n\nWe are currently recruiting for a Retrofit Construction Project Manager to join a growing design & build consultancy delivering low-carbon retrofit projects across the UK.\n\n This is a key role focused on the delivery of PAS 2035 compliant domestic retrofit schemes, supporting projects across social housing, private residential and mixed-tenure portfolios.\n\n Responsibilities\nDeliver domestic retrofit projects in line with PAS 2035\nManage projects from design through to installation and handover\nCoordinate Retrofit Coordinators, designers and installers\nOversee quality assurance, compliance and audit readiness\nManage programme, budgets and contractor performance\nEnsure Health & Safety compliance across live sites\nHandle resident liaison and stakeholder engagement\nManage snagging and post-installation worksRequirements\nProven experience delivering domestic retrofit or energy efficiency projects\nStrong understanding of PAS 2035 and PAS 2030\nExperience working with low-carbon technologies (ASHP, PV, ventilation etc.)\nExperience working in occupied properties\nStrong project management and stakeholder skills\nFull UK driving licenceContact: James Glover at Service Care Solutions on (phone number removed) \nor via email at (url removed)

Resident Liaison Officer (RLO)\n\nTemp to Perm\nManchester (North Manchester & surrounding areas)\n£29,000 - £31,000 | Monday-Friday | 8:00am-4:30pm\nStart: Immediate/Notice period\n\nAre you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works.\n\nThe Role\n \nYou'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme.\n\nKey Responsibilities\n \n* Liaise with residents, Scheme Managers and the client to keep everyone informed\n* Support the delivery of social value / community engagement events\n* Collate customer satisfaction surveys and feedback\n* Monitor, log and help resolve resident complaints in a professional manner\n* Work closely with the Site/Project Manager to maintain a strong communication bridge\n* Support conflict resolution and de-escalate concerns on site where needed\n\nWhat We're Looking For\n \n* Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction)\n* Strong customer service and communication skills\n* Confident handling sensitive conversations and complaints\n* Organised, proactive and able to manage multiple stakeholders\n\nInterested?\nSend your CV over or call Jess on (phone number removed) for a quick chat.\n\nKey words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West

Location: Salford, Manchester\nProject: £5m Façade Remediation Scheme\nSector: External Envelope / Cladding Remediation\nSalary: Competitive + package (DOE)\n\nAn established contractor is looking to appoint an experienced Assistant Site Manager to support the delivery of a £5m façade remediation scheme in Salford.\n\nThis role is ideally suited to an ambitious Assistant Site Manager who is ready to take the next step toward Site Management and is looking for the right level of support and development to do so.\n\nThe successful candidate will support the Site Manager with the day-to-day running of site, subcontractor coordination, health & safety, quality checks and client / resident liaison, playing a key role in the successful delivery of a technically challenging remediation project.\n\nKey Responsibilities\n\n * Support the Site Manager with the day-to-day running of a £5m façade remediation scheme\n\n * Assist in coordinating subcontractors, labour and materials across façade and remediation works\n\n * Monitor site progress and support programme delivery\n\n * Help maintain health & safety standards, RAMS compliance and site documentation\n\n * Assist with quality inspections, snagging and technical compliance checks\n\n * Support site records, daily reporting and progress updates\n\n * Liaise with subcontractors, residents, clients and consultants in a professional manner\n\n * Assist in managing logistics, deliveries and site coordination\n\n * Support the smooth delivery of works through to completion and handover\n\nIdeal Background\n\n * Experience working as an Assistant Site Manager on construction projects\n\n * Exposure to façade, cladding, remediation, external envelope or refurbishment works preferred\n\n * Experience supporting delivery of construction packages on live sites\n\n * Strong understanding of site operations, subcontractor coordination and health & safety\n\n * Comfortable working closely with residents, clients and the wider site team\n\n * Good communication skills and confident dealing with people on live / occupied projects\n\n * Ambitious and looking to progress into a Site Manager role\n\n * Construction qualification or strong trade background preferred\n\n * Experience on occupied buildings or client / resident-facing projects highly desirable\n\nRequired Qualifications\n\n * SMSTS or SSSTS\n\n * CSCS Card\n\n * First Aid\n\n * Relevant construction qualification preferred (HNC / HND / Degree) or strong trade background\n\nIdeal Candidate\n\nThis role is ideal for an experienced Assistant Site Manager who is ready to step up, take on more responsibility and progress toward Site Management with the right support.\n\nYou’ll be organised, proactive and confident on site, with the communication skills to deal effectively with subcontractors, residents and clients on a live façade remediation scheme

Assistant Manager - Build-to-Rent\n\nLocation: Salford\n Salary: £30,000 - £35,000 \n Hours: 45 hours per week\n Contract: Full-time, Permanent\n\nThe Opportunity\n\nI'm currently working with a well-established and growing operator within the Build-to-Rent and living sectors who are looking to appoint an Assistant Manager for one of their flagship residential developments in MediaCity.\n\nThis is a fantastic opportunity for someone looking to step into (or further develop within) the BTR space, joining a collaborative on-site team and gaining exposure across operations, leasing, resident experience, and compliance.\n\nYou'll play a key role in supporting the day-to-day running of a modern, amenity-led building, while helping to create a vibrant and engaging resident community.\n\nThe Role\n\nWorking closely with senior on-site leadership, you will support the overall performance of the building, ensuring a high standard of service delivery and operational excellence.\n\nThis is a hands-on, varied position where no two days are the same-ideal for someone who enjoys both front-of-house interaction and behind-the-scenes coordination.\n\nKey Responsibilities\n\nSupporting the full resident journey, from initial enquiry through to move-in and ongoing tenancy\nAssisting with leasing activity, including viewings and converting enquiries\nActing as a key point of contact for residents, delivering a high level of customer service\nCoordinating day-to-day operations to ensure smooth running of the building\nSupporting rent collection, invoicing, and basic financial administration\nAssisting with health & safety compliance and maintaining accurate records\nWorking alongside maintenance teams to manage PPM and reactive works\nSupporting resident engagement initiatives, including events and community-building activities\nAssisting with social media and marketing initiatives to drive occupancy and engagement\nSupporting efficient move-in and move-out processes\n\nAbout You\n\nExperience in property, Build-to-Rent, PBSA, hospitality, or a similar customer-focused environment\nStrong customer service skills with a resident-first mindset\nHighly organised with the ability to manage multiple priorities\nConfident communicator, both face-to-face and in writing\nProactive, hands-on, and solutions-focused\nA team player with a strong sense of ownership and accountability\nBasic understanding of financial processes (rent collection, invoicing, etc.) is beneficial\nCompetent with Microsoft Office (Word, Excel, Outlook)\n\nWhy Apply?\n\nOpportunity to join a growing and reputable operator within the living sector\nExposure to all aspects of BTR operations and resident experience\nClear scope for progression and career development\nWork within a modern, amenity-rich residential environment\nBe part of building a genuine community, not just managing a building

Resident Services Advisor - Build-to-Rent (BTR)\n\nHyperion Partners is delighted to be recruiting on behalf of our client, a leader in the innovative Build-to-Rent (BTR) sector, seeking a highly enthusiastic and service-driven Resident Services Advisor for their impressive new development in a desirable London location.\n\nThis is a fantastic entry point or next step for a passionate customer service professional looking to thrive within the dynamic and resident-focused world of BTR.\n\nThe Role: Resident Services Advisor\n\nAs the first point of contact, you'll be key to defining the resident experience. Reporting to the General Manager, you'll manage the day-to-day needs of the community, ensuring every resident feels valued and their living experience is seamless.\n\nCore Responsibilities Will Include:\n\n * \n\n Front-of-House Management: Managing the reception desk and resident amenity bookings (e.g., gym, co-working spaces, private dining) with energy and professionalism.\n\n * \n\n Customer Service Excellence: Providing five-star, personalised service to all residents, addressing queries, resolving minor issues, and facilitating a positive community atmosphere.\n\n * \n\n Maintenance Liaison: Acting as the primary contact for maintenance issues, logging repair requests accurately, liaising with the Facilities team, and tracking resolution times to ensure resident satisfaction.\n\n * \n\n Community Engagement: Assisting the General Manager with the planning and execution of resident events, social activities, and community initiatives to foster a vibrant on-site culture.\n\n * \n\n Administrative Support: Handling incoming and outgoing mail and parcels securely, assisting with move-in/move-out procedures, and ensuring resident files are up-to-date and compliant.\n\n * \n\n Leasing Support: Assisting the Leasing team with arranging viewings, preparing welcome packs, and providing information to prospective residents when required.\n\nThe Ideal Candidate\n\nWe are looking for an engaging, proactive, and exceptionally organised individual with:\n\n * \n\n Experience: Previous experience (minimum 1 year) in a highly customer-focused role, such as hotel reception, luxury retail, premium hospitality, or residential concierge/front-of-house. Experience within the BTR sector is a bonus.\n\n * \n\n Service Mindset: A genuine passion for delivering outstanding customer care and building positive relationships with diverse individuals.\n\n * \n\n Communication: Excellent verbal and written communication skills with a confident and articulate phone manner.\n\n * \n\n Organisation: Strong administrative and time management skills, capable of multitasking effectively in a busy environment.\n\n * \n\n IT Proficiency: Competence in using relevant software, including CRM, property management systems, and Microsoft Office Suite.\n\n * \n\n Attitude: An enthusiastic, flexible, and reliable team player with a problem-solving approach

Residential Building Manager – Maternity Cover (9–12 Months)Manchester City Centre\n £31,919 per annum / £15.35 per hour\n Full-time, 40 hours per week\n Ideal Start: Week commencing 11th May\n\nWe are seeking an experienced and energetic Residential Building Manager to oversee the day-to-day operations of a modern residential development in Manchester City Centre. This is a maternity cover role for an initial 9 months, with the potential to extend up to 12 months.\n\nThe successful candidate will be responsible for delivering exceptional customer service, ensuring building safety and compliance, and creating a welcoming, community-focused environment for residents.\n\nKey ResponsibilitiesResidence Operations\nOversee the daily running of the building with a hands-on, service?driven approach.\n\nMaintain high standards of cleanliness, comfort and presentation across all communal areas.\n\nConduct regular inspections to ensure safety, security and compliance.\n\nManage maintenance issues, cleaning standards and follow up to ensure timely resolution.\n\nOversee parcel handling, key management, access control and security protocols.\n\nProvide out-of-hours support when required (e.g., emergencies).\n\nTeam Leadership\nLine manage residence staff, offering coaching, support and motivation.\n\nPromote a positive, engaged team culture.\n\nLead by example in delivering exceptional customer service and operational standards.\n\nFinancial & Commercial\nSupport financial performance and budget management for the building.\n\nManage a budget for resident community events and activities.\n\nAssist with viewings, renewals and occupancy targets.\n\nSupport rent collection and build strong relationships with residents.\n\nResident Experience & Community Building\nAct as the main point of contact for all resident interactions.\n\nOrganise and host resident events to foster a sense of community.\n\nSupport move-ins and move-outs, ensuring a smooth and positive experience.\n\nHandle complaints professionally and efficiently.\n\nMaintain strong local knowledge to support residents with information on amenities, travel and services.\n\nBuild relationships with local organisations, universities and businesses.\n\nPerson ProfilePersonal Attributes\nEnergetic, enthusiastic and hands-on manager.\n\nStrong communicator with excellent relationship?building skills.\n\nHighly organised with strong time?management abilities.\n\nConfident in handling complaints and resolving conflict.\n\nHigh attention to detail and commitment to exceptional service.\n\nProactive, self-motivated and able to work independently.\n\nSkills & Experience\nExperience in a customer-facing environment (hospitality, residential, education or corporate settings ideal).\n\nStrong understanding of health & safety processes.\n\nPrevious experience delivering excellent customer service.\n\nProficient in Microsoft Office.\n\nFlexible approach to working hours, including occasional out-of-hours support.\n\nAbility to work under pressure and manage multiple priorities.\n\nWhy Apply?This is an exciting opportunity to take ownership of a vibrant residential community, lead a motivated team, and deliver a high-quality living experience in a flagship city-centre development.\n\nIf you’re passionate about customer service, operational excellence and community building, we’d love to hear from you.\n\nPlease call Helen on (phone number removed) or email: (url removed)\n \n This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.\n We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time

Property Manager / Block Manager \n\nLocation: Hybrid -Manchester (M30 0SF)\n\nSalary: £30,000- £35,000 per annum\n\nVacancy Type: Full time - Monday – Friday, 8:30am – 5:00pm with 1 hour for lunch (37.5 hours)\n\nCasserly Property Management is one of the highest rated managing agents in Manchester providing a full range of property management services across a variety of sectors including residential, commercial and education. Our mission is to manage our client’s property with expertise, transparency, and exceptional customer service.\n\nThe Role\n\nAre you a Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move?\n\nDue to continued growth, we are looking for a customer focused person to join our residential and commercial department as a Property Manager looking after buildings and estates in the North West. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however we also invite applications from those working in lettings management, facilities management or block management assistant roles and are looking to further their career.\n\nThe candidate will be based in a superb office in Eccles, Manchester. There is also the option for hybrid working of 3 days in the office and 2 days working from home once 3 months training has been completed.\n\nResponsibilities will include:\n\nManage a portfolio of 15 residential developments and 2 commercial developments in North West England.\nFull range of leasehold management tasks including:\n\nSetting and managing service charge budgets\nSite Inspections\nContractor management\nHealth & Safety\nInsurance provision and claims\nMajor works management (including S20 consultation)\nDaily liaison with residents\nAGM’s & Resident meetings\n\nCreating an excellent working relationship with RMC and Landlord clients\nPersonal Qualities\n\nWe are seeking a highly motivated and ambitious individual with confident and professional communication skills both over the telephone and via email.\n\nCandidates should have exceptional planning, organisational and communication skills with the ability to multitask and prioritise.\n\nProspects\n\nThe role is a great opportunity with huge potential for career development. Full training and funding will be provided in order to become ATPI qualified. This will enable the right candidate to further progress to MTPI.\n\nRequirements\n\nProperty management experience in block management, residential or commercial lettings or facilities management.\nPreferably ATPI qualified or working towards.\nPC literate with excellent knowledge of MS Office applications.\nFull driving licence and car (business mileage allowance given)\nQualifications Required - 3 A Levels A* - C or equivalent.\nPreferably Degree Qualified\nPrevious experience with block management software such as Dwellant and/or Sage 50 Accounts would be advantageous.\nBenefits \n\n25 days holidays plus bank holidays.\nCompany Pension\nSick Pay\nTPI Membership and Training\nLaptop\nOnsite Parking at office\nEmployee Wellbeing Programme\nTo Apply \n\nIf you feel you are a suitable candidate and would like to work for Casserly Property Management, please do not hesitate to apply

Support Coordinator\nWe’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Salford area.\nThis is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.\nPosition: S11363 Stroke Support Coordinator\nLocation: Home-based, Salford, however, regular travel will be required as part of this role (may include team meetings or other work-related meetings)\nHours: Part-time, 21 hours per week\nSalary: Circa £17,000 per annum (FTE circa £28,300 per annum)\nContract: Services are contracted and there is currently funding for this contract until 31 March 2027.\nBenefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.\nClosing Date: Tuesday 19 May 2026\nInterview Date: Thursday 28 May 2026 and Friday 29 May 2026\nThe Role\nThe service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.\nA key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.\nThe Stroke Support Coordinator will:\n * Support new stroke survivors and their carers from hospital discharge into the community.\n * Provide personalised information, advice and support.\n * Support clients to make informed lifestyle changes which will help them to prevent further strokes\n * Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.\nAbout You\nThe post holder will have experience/background in:\n * A caring profession ideally with experience of supporting people with disabilities.\n * Setting up and running groups.\nThis role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.\nTo fulfil the role, you must be a resident of the UK and have the right to work in the UK.\nIf you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.\nYou will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience as part of the process. Please state any preferences for flexible options in your covering letter.\nFinding strength through support\nThe organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.\nThey are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.\nIt’s only thanks to the generosity of supporters and donors that they can provide vital support.\nThe Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.\nThe charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.\nA Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.\nYou may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP\nPlease note this role is advertised by the recruitment agency acting for the client – Not For Profit People

Head of Property | Social Care Provider North England Multi-Site Role (Office Based with Travel) Salary: £50,000 – £55,000 + Mileage Are you an experienced property and maintenance leader ready to take ownership of a multi-site social care group’s property function? Do you enjoy improving standards, driving accountability, and ensuring multiple sites operate efficiently while remaining hands-on and operational? Are you looking to join a growing care organisation where you can directly influence resident experience, home presentation, and long-term property performance? Then this could be the opportunity for you. We are working in partnership with a well-established social care group to appoint a Head of Property. This position has been created to strengthen oversight and centralise the property and maintenance function across the organisation, supporting operational excellence while maintaining exceptional living environments for residents. The Opportunity The Head of Property will take ownership of all property, maintenance, and refurbishment activity across a multi-site social care portfolio, ensuring a consistent, high-quality approach to estate management, presentation standards, and contractor performance. This role will work closely with senior leadership, Home Managers, and on-site Maintenance Managers to improve operational performance through stronger maintenance standards, better project delivery, and enhanced property presentation. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable visiting sites, identifying priorities, and ensuring work gets completed efficiently and to a high standard. Key focus areas include improving maintenance consistency, strengthening contractor accountability, delivering refurbishment projects successfully, and creating a more centralised, measurable property function across the group. About the Provider The organisation is now entering a period of improvement and investment and is seeking a Head of Property who can strengthen standards, improve estate presentation, and drive overall commercial and operational performance across the portfolio. Key Responsibilities Property & Maintenance Leadership • Develop and lead a centralised property and maintenance function across all homes, • Take ownership of all group-wide property standards, maintenance activity, and refurbishment delivery, • Align property strategy directly to operational performance, resident experience, and long-term asset improvement Maintenance & Estate Standards • Oversee both planned and reactive maintenance across all locations, • Improve consistency of maintenance standards and estate presentation across the group, • Identify property issues, prioritise improvements, and ensure works are completed effectively, • Support health, safety, compliance, and general estate standards across all homes Refurbishment & Improvement Projects • Lead refurbishment and improvement projects across the portfolio, • Assess underperforming sites and implement improvement plans, • Ensure projects are delivered on time, within budget, and with minimal disruption to operations, • Support longer-term property investment decisions and capital planning Contractor Management • Manage contractor relationships across all sites, • Source, negotiate, delegate, and oversee external contractors, • Improve contractor accountability, quality standards, and value for money, • Ensure strong supplier relationships and effective delivery of works required Team Leadership • Manage and support Maintenance Managers across all sites, • Improve delegation, accountability, and performance across site-based maintenance teams, • Provide guidance and leadership to ensure consistent standards across the group, • Act as the central link between operational teams and property delivery Commercial & Budget Control • Manage maintenance spend and refurbishment budgets effectively, • Balance operational needs with financial constraints and investment priorities, • Improve visibility of property-related spend and return on investment, • Support commercial decision-making linked to property improvements and presentation The Ideal Candidate You will be a commercially aware and highly credible property leader, capable of improving standards across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Head of Property, Regional Property Manager, Estates Manager, Senior Facilities Manager, or similar senior property leadership role, • Strong track record of managing multi-site property portfolios and improving underperforming locations, • Experience overseeing planned and reactive maintenance, refurbishment projects, and contractor performance, • Strong contractor management, delegation, and budget control experience, • Commercially astute with the ability to link property investment to operational performance, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within social care, hospitality, or wider service-led environments, • Exposure to premium service delivery environments, • Experience managing refurbishment programmes across occupied buildings, • Understanding of compliance standards within regulated environments, • You will be hands-on, pragmatic, commercially aware, and someone who can introduce structure and accountability while working collaboratively with Home Managers and operational leaders. This role requires someone who can lead from the front not purely from behind a desk. Package & Benefits • £50,000 – £55,000 base salary (dependent on experience), • Mileage allowance included for travel across homes, • Opportunity to shape a newly created senior leadership role, • Direct influence over group-wide property standards and investment decisions, • Long-term progression within a growing care organisation Location & Working Pattern • This role is office-based, 5 days per week. With expectation to travel between homes, • North Of England, • Candidates must be comfortable with a field-based role alongside regular office presence. Interview Process • First Stage: Initial Teams interview, • Second Stage: Further interview with senior leadership, • Final Stage: Face-to-face interview where required Summary This is a unique opportunity for an ambitious and operationally focused property leader to step into a broad and highly influential Head of Property role within a growing social care group. Offering autonomy, visibility, and the opportunity to shape group wide property standards from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with strong long term ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

HVAC Contract Manager - North West / Yorkshire. Operational and financial responsibility for approximately 12 HVAC commercial maintenance contracts across the Northwest and Yorkshire. With management responsibility for 12 engineers, the largest contract is in Leeds with 4 resident Engineers.

Resident Site Engineer, P&G, Manchester. You will be working a rotating shift pattern with a combination of days and nights within a small team of Engineers. Working 7 days and 7 nights - in a 28 day period make this an attractive opportunity. The role comes with excellent benefits to include 25 days holiday plus stats, employer contributory pension scheme and private healthcare. Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Key Responsibilities for Resident Site Engineer / Maintenance Engineer * Reporting to the Site Engineering Manager, undertaking scheduled repairs in accordance with the manufacturers recommendations and industry standard practices. * Electrical and Mechanical breakdown and Planned Preventative Maintenance (PPM) on a variety of automated machinery, to include automated storage and retrieval systems, chain and roller conveyors, gravity roller conveyors and cranes. * Completing all work safely and on time, whilst ensuring quality of output at all times. * You will be involved in continuous improvement projects. * Able to represent the company in a professional manner at all tim...

Exemplar Health Care is seeking a Night Nurse Manager for Jubilee Heights in Bury, England. Responsibilities include overseeing clinical care, managing nursing staff, and completing care plans. In this full-time role, you'll lead a dedicated team to ensure high standards of nursing care for resident

Join a growing team aimed at creating a vibrant resident community. A reputable recruitment agency is seeking an Assistant Manager in Salford for a prominent residential development.

As a Deputy Home Manager, you’ll be making sure the level of clinical care we offer goes beyond just professional standards and statutory, regulatory, and legal requirements. This means providing specialist nursing support and advice, taking responsibility for resident care in the Home Manager’s

Job Purpose The Rents and Service Charge Manager is responsible for the effective management, calculation, setting, and recovery of rents and service charges, ensuring compliance with legislation, regulatory requirements, and organisational policies. The role provides expert leadership to ensure income maximisation, accuracy, transparency, and value for money for residents. Key Responsibilities Rents and Service Charges Lead the annual rent and service charge setting process, ensuring compliance with: Regulatory and statutory requirements Government rent standards Internal governance and approval processes Oversee the accurate calculation, apportionment, and consultation of service charges. Ensure service charges are transparent, fair, and represent value for money. Manage rent reviews, affordability assessments, and variations. Income Management and Recovery Ensure effective systems and controls for rent and service charge collection. Monitor income performance, arrears, and recovery trends. Work closely with income collection teams to support effective recovery strategies. Oversee adjustments, recharges, and reconciliations. Compliance and Assurance Ensure compliance with housing regulation, accounting standards, and best practice. Lead responses to internal and external audits relating to rents and service charges. Manage service charge disputes, complaints, and tribunal cases. Ensure policies and procedures remain up to date and legally compliant. Financial Management Contribute to budget setting, forecasting, and financial planning. Monitor expenditure against service charge budgets. Work collaboratively with Finance to ensure robust financial controls and reporting. Leadership and Management Lead, manage, and develop the rents and service charge team. Set objectives, manage performance, and support training and development. Foster a culture of accuracy, accountability, and continuous improvement. Stakeholder Engagement Act as a subject matter expert for internal stakeholders. Support resident engagement, including explaining charges clearly and accessibly. Work collaboratively with housing, finance, asset management, and customer services teams. Systems and Data Ensure effective use of housing management and finance systems. Drive improvements in data quality, reporting, and automation. Lead system changes or implementations related to rents and service charges. Person Specification Essential Significant experience managing rents and/or service charges in a housing or property environment. Strong knowledge of UK housing rent regulation and service charge legislation. Proven experience of managing and developing teams. Excellent numerical, analytical, and problem‑solving skills. Experience of financial monitoring, reconciliation, and budget management. Strong communication skills, including the ability to explain complex charges clearly. Ability to manage risk, compliance, and audit requirements. Desirable Professional qualification or working towards (e.g. CIH, ACCA, CIMA). Experience of First‑tier Tribunal cases. Experience of systems implementation or transformation projects. Knowledge of social housing regulation and consumer standards. Key Competencies Leadership and people management Attention to detail and accuracy Customer focus Financial acumen Stakeholder management Continuous improvement mindset Values and Behaviours Commitment to fairness, transparency, and customer care Ethical and compliant approach Collaborative and solutions‑focused Resilient and adaptable Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Local Housing Manager Hours: 30 hours per week In the role of Local Housing Manager, you will be at the very heart of our Housing 21 Retirement Living schemes. This customer-facing role provides a professional, high quality and effective housing and support service to residents. With the support of the Operations Manager, the Local Housing Manager is responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes. What we’re looking for: • Excellent standard of reading, writing and numeracy, • Experience of working in the social housing sector, particularly with a focus on older people (desirable), • Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug & alcohol use and mental health (desirable), • People Management, i.e. direct reports, contractors (desirable), • CIH Level 3 or 4 (desirable) In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer focused attitude, we would love to hear from you. Why us? We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more. With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21. We’re an inclusive employer and care about diversity in our teams. Let us know in your application if you have accessibility requirements for interviews. If you require more information before applying for this role, please see the attached job profile. Closing date for applications 10 May 2026. Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment

Role Summary: Shift Pattern: A range of working patterns available between 35 to 40 hours per week Contract: Permanent Housekeeping is a vital element of the service level we aim to deliver at Zenith Management. This position requires the delivery of high quality internal and external cleaning of areas within the development to ensure that they are presented to the best standards. Key Duties and Responsibilities: You will be expected to, amongst other elements of the role; Help to create a daily perfect first and last impression Clean all communal floor coverings, mopping, sweeping and/or vacuuming as necessary Comprehensive dusting in all necessary areas including shelving, window areas, door recesses and light fittings Ensure the cleanliness of all light switches, door plates, foot plates and general door furniture and carefully wipe clean any fire extinguishers All communal mirrors, internal glazed screens, glazed doors, including vision panels, are to be cleaned and left smear free Maintain a clean and smart appearance at all times in the staff uniform provided Ensure that public areas including building entrances and receptions, lifts and lift lobbies, corridors, internal and external circulation space and bin stores and kept clean and presentable Provide a friendly and professional service for residents and visitors Immediately report any health and safety matters to the Property Manager/Facilities Manager Personal Qualities and Experience: Great communication skills and a friendly and helpful approach to all requests made with emphasis on service and hospitality Have a natural passion for and pride in your work Proven examples of your ability to follow procedures, to be proactive and action orientated with great organisation skills Taking pride in your appearance and that of the estate; representing the best interests of the site at all times The role is also a front of house, resident facing role and as such, a level of awareness and confidence is expected when interacting with residents and cleaning the communal areas This role may be subject to a satisfactory disclosure from the Disclosure and Barring Service (DBS check). We appreciate your interest in Zenith Management and thank you for the time invested in this application. We are currently reviewing all applications and are planning to schedule interviews in the upcoming weeks. If you are among the selected candidates, you can expect contact from our Human Resources team to arrange a preferred date/time. TPBN1_UKTJ

Our client is looking for a Building Safety Manager to be based in Greater Manchester. Yoo will be required to develop and maintain complete and compliant Building Safety Cases/Reports for each high-risk block. Ensure the Golden Thread of information is clearly identifiable, demonstrable and easily accessible. Register all relevant buildings with the Building Safety Regulator and obtain and maintain Building Assurance Certificates. Deliver day-to-day functions on behalf of the Accountable Person for buildings in scope of the Regulatory Reform (Fire Safety) Order 2005. Develop, review and deliver fire safety strategies and maintain Fire Management Plans. Audit and approve Fire Risk Assessments and coordinate PCFRAs and residential PEEPs (rPEEPs). Coordinate, monitor and ensure completion of remedial works to meet statutory requirements. Investigate, report and manage fire incidents in high-risk blocks. Establish and operate a Mandatory Occurrence Reporting regime. Proactively engage and consult with residents, implementing and monitoring a mandated Resident Engagement Strategy. Develop positive working relationships with the Building Safety Regulator, Fire and Rescue Services, Local Authority Building Control and internal teams. Support audits, formal reviews and inspections, escalating risk where appropriate. Collaborate with partners to implement best practices in building safety and provide guidance to resident groups and the Building Safety Team. Uphold Health and Safety requirements and promote equality, diversity and inclusion. We Are Looking for Someone has strong, extensive and proven experience within a similar Building Safety or Fire Safety role. Training and accreditations in a building engineering, construction or property compliance discipline. Strong knowledge of housing management data systems, proficient in MS Office with excellent analytical and report writing abilities. Experience in change management and service improvement. Strong knowledge and application of governance and risk management principles in relation to building and resident safety. PAS 8673 competency requirements across operating environment, leadership and teamwork, building systems and safety, operational practice and risk management. Working knowledge of CDM 2015, Approved Document B, the Fire Safety Act 2021, Building Safety Act 2022, Fire Safety Regulations (England) 2022, the Regulatory Reform (Fire Safety) Membership of the Institution of Fire Engineers (IFE) or a similar professional body. A full UK driving licence and access to a vehicle. This is a freelance role with IR35 and applicants must be able to start within 2 weeks notice Pay is £40 per hour - 37hrs per week Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

A leading operator in property management in the UK is seeking a Resident Services Manager. This role is focused on delivering high-quality tenancy services throughout the resident lifecycle.

Support the ongoing function of the office and availability to residents by manning phones, lobby spaces, parcels and adopting different Resident Manager roles if required due to holiday cover. Resident Manager, wider Get Living team, business support functions. Working with the team, the Resident M

This is a site-based role running the office with the support of a part time staff member and providing a comprehensive housing service to the residents of this small and friendly estate. Resident engagement and support. You’re as comfortable talking with residents as you are managing budgets, com

The successful candidate will lead hospitality teams to enhance residents' daily experiences, ensuring high standards of service in dining, cleanliness, and overall environment. Gold Care Homes is seeking a dedicated Hospitality Manager for Lynwood Care Centre in the United Kingdom.

The Chair of Convent Co-operative is seeking a dynamic RMO Manager in Greater London. Responsibilities include estate management, resident engagement, procurement, financial oversight, and staff management.

You will ensure that insight from resident feedback, complaints and service contact is treated as essential intelligence, used systematically to drive transparency, accountability and trust, and to deliver tangible service improvements that residents can see and feel. We are looking for a senior, va

Are you a people-person with a flair for organisation and a love for creating a vibrant place for residents to live? If so, our Resident Manager role with Fresh could be the right opportunity for you!. As Resident Manager, you’ll be part of a ‘go to’ team for the residents. Working at Spring M

This full-time role includes managing a dedicated team, ensuring high-quality personalized care for residents, and maintaining compliance with regulations. An established healthcare provider is seeking a Home Manager for Elmstead Care Home in Chislehurst, London.

Tamil Community Housing Association (TCHA) in Greater London seeks a Property Services Manager. The role is responsible for managing day-to-day repairs, major works, health and safety compliance, and resident engagement.

Get Living is seeking a motivated Resident Manager for a summer fixed-term contract in Greater London. You will be responsible for enhancing the resident experience by ensuring properties are ready for viewing and managing the move-in/move-out processes.

In this role, you'll be the face of the development, leading day-to-day operations on site, building a vibrant resident community, and ensuring the highest standards of presentation, service, and engagement. This is a hands‑on, high‑impact position where no two days are the same, offering real a

A leading care provider in Greater London is seeking a Care Home Manager to oversee operations and ensure high-quality, compassionate care.

A leading hotel management company is looking for a Group Sales Manager in Greater London.

A leading care provider in the West of England seeks a Care Home Deputy Manager to support the delivery of quality care in a Barchester care home.

As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. Support the Resident Services Team Manager in implementing service imp

As Resident Manager, you’ll be part of the ‘go‑to’ team for our residents, with a particular focus on supporting Mandarin‑speaking residents to ensure they feel welcomed, supported, and at home. Are you a people‑person with a flair for organisation and a love for creating a vibrant place

A leading care home provider is looking for a passionate Hospitality Manager in the United Kingdom to oversee all aspects of hospitality, ensuring a high-quality resident experience. Ideal candidates will have hospitality experience, strong people management skills, and a warm approach to resident e

Fresh Property Group Limited is seeking a Resident Manager for a fixed term of 12 months in Greater London. This role is ideal for a Mandarin-speaking individual who excels in customer service and administration, ensuring residents feel welcomed and supported.