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Broadwood is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
Join our team as an Assistant Manager🍝🍷 Job Type: Full-Time | leadership Required | Bilingual in Italian Key Responsibilities: - Lead by example on the floor, ensuring that every guest is treated to the warm, welcoming hospitality that Italy is famous for. - Motivate, train, and support our front-of-house team, helping them shine like the stars they are. Your positive vibes will keep morale high and service impeccable. - Handle any guest concerns or tricky situations - Assist in managing the day-to-day operations, from scheduling and inventory to ensuring that our pasta and wine stocks are always ready for the dinner rush. - Ensure the restaurant looks its best at all times, with an atmosphere that feels like a warm Italian embrace - Help manage budgets, monitor expenses, and contribute to financial planning, end of day and opening reports, weekly orders - Work closely with the Restaurant staff to implement new ideas, strategies, and ensure that everything runs smoothly Having the responsibility of opening and closing the restaurant at the start of the day or end of the day and making sure everything is ready in the morning or for the next day our restaurants safety is in your hands. Our cleaning company will be there to support and make sure everything is clean and under control at the end of the day. What We’re Looking For: - Prior experience in restaurant management or a supervisory role in the hospitality industry, preferably with a love for Italian cuisine. - You’re a natural leader who knows how to inspire and energize a team, even during the busiest of dinner services. - You genuinely enjoy making people happy and have a knack for creating memorable dining experiences - You can juggle multiple tasks without breaking a sweat, ensuring everything is done with precision and care. - You’re articulate, approachable, and can effectively communicate with staff, management, and guests alike. - A love for Italian food, wine, and culture is a huge plus—if you know your Chianti from your Sangiovese, you’ll fit right in! Perks: - Enjoy complimentary staff meals that transport your taste buds straight to Italy. - Opportunities to grow within the company and take on more responsibility as you learn the ropes and opportunity for a pay rise - Work in a lively, family-oriented atmosphere where food, wine, and laughter are always in abundance. - Competitive Salary & Benefits because we believe in rewarding hard work and dedication.
Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
JUNIOR SOUS CHEF JOB DESCRIPTION: Major Goal; As Junior Sous Chef you are responsible for managing the day to day kitchen operation whilst supervising and developing the brigade. To consistently deliver our Cubitt House standards, ensuring that everything you do is carefully crafted and expertly delivered. You are an ambassador for Cubitt House and a leader within our Pub, ensuring that your team are positively engaged in our values and supported to perform to their best potential. Reports to: Head Chef, Senior Sous Chef, working to support the General Manager Key Accountabilities: In line with the Senior Chef responsibilities, the Junior Sous role mirrors that of the Sous Chef in accountability. The specific functional duties that you will perform may differ in some respect from what is detailed below, and this will be allocated to you by your Head Chef. You will support the Head/Senior Chefs in their responsibility for all kitchen staff training and development. Running of the kitchen on a day-to-day basis. Ensure consistency of produce throughout the kitchen. Demonstrate excellent communication and leadership skills. Lead by example and offer clear direction to team, taking time to debrief on shifts to address any corrective issues or celebrate excellence. Builds effective and constructive relationships between team and with front of house. To follow company policies and management directions, keeping a safe and clean working environment at all times. Maintain EHO 5-star rating. To ensure that you attend all training, briefings and team meetings Be able to work effectively as part of a team whilst undertaking a leadership role. Liaising with Senior Chef/General manager ensuring all relevant guest feedback is received and action is taken as necessary. Support periodic menu compilation and have a constant in depth knowledge of the full menu offer. Stock management: following the process set out through the use of our stock system and in-house controls to ensure GP is achieved. Staff Supervision and training: You will be responsible for all kitchen staff on your shift. Encouraging team members completion of all training (Cubitt central training sessions and Flow E-Learning). Identifying key areas for training and implementing as requested. Always ensuring team productivity. Following Company standard processes for performance management. Ensure consistency of produce throughout the kitchen. Constantly challenging staff to better their product knowledge and service standards. Ensuring all staff are aware of and trained regarding our company’s sustainable efforts. Supervise service ensuring presentation of food is compliant with restaurant standards. Possessing an in-depth knowledge of the full menu. Presentation, Maintenance & Safety: Compliance with food labelling and temperature controls Ensuring all staff are appropriately presented and groomed (See Staff Manual for guidelines) Ensuring regular cleaning and maintenance occurs, especially during quiet hours Report any maintenance and repair issues with Senior Management Liaising with and undertake extra duties required by Senior Operations on a daily basis Productivity and Morale/Financial Performance: Responsible for aiding and creating a happy team environment, thus improving morale. Support the process of reviews and appraisals according to the time line of each team member’s journey (1 month and 3 month and beyond). Half and Full Year appraisals completed and reported to Line Manager. Ensuring that staff feel free to talk openly with team about any complaints and ideas and the auctioning those are worthwhile. Encouraging and praising staff when they work well. Remain positive. Staff discipline. Identify ways to improve profitability. Be able to demonstrate an up to date and in depth understanding of the industry. Continually strive to achieve personal goals and objectives. Be uncompromising in achieving company standards. Ensure all wastage items are recorded and put into the system for stock control purposes. Invoices are checked and prices are challenged when not as agreed. Attending all management and financial meetings and contributing to reports and findings, as required. Communicate relevant business information regularly, efficiently and concisely to the team. Salary starting from £ 39.500
Freelance chefs of all levels Job Overview Here at Kraftkitchen we're seeking talented, experienced, level-headed chefs with bags of passion and a drive to deliver on current food trends. We are a group that offers a niche network of freelancers and clients a great platform to connect, and we're seeking to expand our database due to an influx of new contracts and opportunities. Responsibilities Lead/manage/work with clients kitchen team, providing guidance and support in food preparation and cooking techniques. Develop and design innovative menus that reflect seasonal ingredients and current culinary trends. Ensure all dishes are prepared to the highest quality standards, maintaining consistency in taste and presentation. Supervise food production processes, ensuring compliance with health and safety regulations. Train and mentor kitchen staff, fostering a collaborative environment that encourages professional growth. Manage inventory levels, ordering supplies as necessary to maintain efficient kitchen operations. Collaborate with front-of-house staff to ensure seamless service and guest satisfaction. Monitor food costs and waste management practices to optimise profitability while maintaining quality. Qualifications Proven experience as a Head Chef or in a similar leadership role within a restaurant/hotel setting. Strong knowledge of food production techniques, kitchen management, and food safety standards. Excellent culinary skills with the ability to create diverse menus that cater to various dietary needs. Demonstrated leadership abilities with experience in supervising and managing a team effectively. Exceptional organisational skills with the ability to multitask in a busy kitchen environment. A passion for hospitality and delivering outstanding dining experiences for guests. Relevant culinary qualifications or certifications are required. Full clean valid driving license if preferred. Job Types: Fixed term contract, Temp to perm, Freelance Pay: £15.00-£25.00 per hour Expected hours: 20 – 60 per week Benefits: Discounted or free food Employee discount On-site parking Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Experience: Culinary experience: 3 years (required) Cooking: 3 years (required) Food safety: 3 years (required) Food production: 3 years (required) Work Location: In person (Kent, Surrey, Home Counties, London, Greater London, Sussex) Reference ID: freelance commis/cdp/sous/head chef Ability to invoice Kraftkitchen direct is a must. Bank account mandatory. Interview immediately.
Restaurant hostess required 10 hours per week Salary 15/16 £ per hour Saturday is must 4 pm to 11 pm
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 13.5-14/hour Vacancies: 2 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements : - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Ciao! Santa Maria, the Neapolitan pizza restaurant, is looking for passionate Waiting Staff for our restaurant. We offer salary pay rate We have created an amazing reputation for producing the best Neapolitan Pizzas. We have 4 restaurants in London with plans for a further expansion with possibility of career growth and personal development. We also offer our Waiting Staff: Initial training Ongoing personal growth and development with us 48hours a week/28 paid holidays Free yummy pizzas on shift Pension Scheme Annual Social events and Days out Staff discount when dining in any SantaMaria Employee referral Bonus scheme Team competitions and personal rewards Fun work environment, The Front of House team member we are looking for will: Have previous hospitality experience,we offer full training Be capable of maintaining high health & safety and hygiene standards Able to work in fast-paced and busy environment Understand what custom Salary start from 35000 Job Types: Full-time, Permanent Apply and chat
Hi, we are Pizza Brixton Brixton SW2 1AA. We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, equally shared service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips shared equally among staff • Paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally from Front of house team member to Restaurant manager. • Free pizza during shift • 25% off staff discount when dining in • Staff nights out • Work clothes + laundry service We are looking for: • Friendly professional individual who will warmly welcome our guests. • Team player who will work closely with the Restaurant Manager and Assistant manager to maintain and deliver high quality service and pleasant experience for our guests. • Perfect knowledge of our menu • Capable of maintaining the strictest health & safety and hygiene standards. • Maintain good relationship with rest of the staff with respect of job roles. • Previous experience is encouraged but not essential If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you
We are looking for an experienced cleaner for the Joe and Juice restaurant within Stansted Airport. You will be responsible for completing the wash up of equipment and cleaning of the back of house and front of house areas. we are ideally looking for staff who already work within the airport with experience of the access procedures.
We are now looking for an experienced and enthusiastic Head Waiter's to join our amazing team in the Bars at Sky Garden As a Head Waiter, you would be experienced running your own section in a busy restaurant or bar. The successful Head Waiter would be working within a large team of talented front of house staff including runners, baristas, and cocktail bartenders You would deliver slick, smart and professional food service with added personality and flair at all times, ensuring every one of our guests has an experience to remember! Suitable candidates must have experience as a Head Waiter in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.
Waiters & Bartenders (Part-Time & Full-Time) We are thrilled to announce that we are seeking both part-time and full-time WAITERS and BARTENDERS to join our lovely and welcoming team! Ideal candidates will have previous experience in a fast-paced restaurant or bar, with a passion for delivering excellent customer service. Knowledge of cocktails and brunch beverages is a plus, as we offer a vibrant weekend brunch menu. At our establishment, we are all about GOOD-MOOD-FOOD and exceptional service. We take great pride in the quality of our offerings, from our in-house creations to the finest local ingredients. As a member of our front-of-house team, you will play a key role in ensuring that every guest has a memorable dining experience, whether you're serving up perfectly crafted cocktails or delivering plates with a smile. We believe that the atmosphere in our restaurant is just as important as the food, and we treat our team like family. We want you to enjoy every shift, even during the busiest hours, with a vibrant and supportive environment that makes work feel fun. In return, we offer a competitive salary, flexible hours, staff meals, and discounts at our restaurants. If you’re ready to be part of a team that values good vibes and great service, we’d love to hear from you!
We’re looking for exceptional Front of House team members to join our talented team. If you have experience in casual fine dining and delivering a small-plate service, we’d love to hear from you. The Parakeet is a Public House and Dining Room situated in the heart of Kentish Town. A hub for the local community and beyond, The Parakeet is a classic boozer in the front bar, with an award-winning small plate restaurant in the dining room. Our kitchen, headed up by Chef Ben Allen has been widely regarded as one of the most important restaurant launches of 2023 and has reached critical acclaim. But don’t take our word for it… Benefits at The Parakeet & The Columbo Group: At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - Free guestlist to our events and festivals. - Regular industry trips to Europe’s finest vineyards. - Wholesome team meals before each shift prepared by our incredible chefs. - 50% discount across all of The Columbo Group venues including The Jazz Cafe, The Blues Kitchen, Phonox and The Old Queens Head. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll into the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe.
We are looking to employ Front of House service staff for our restaurant in central Hove.
£17ph guaranteed at minimum Waitress/ter Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed. Waitress/ter Requirements: Endurance to walk and stand for long hours. Flexible work hours. Ability to remain calm and professional with difficult customers. Excellent interpersonal skills. Coordination to carry plates or trays without dropping anything. Available shifts Evenings (Mon-Sat 5.30pm-10.30pm) Lunchtime shifts 12-3pm available after training. Please do not waste your time or my time, unless you have the following; -At least 2 years experience waitressing in a busy restaurant. -Perfectly spoken English -Right to work here in the UK Applicants that do not meet the above criteria will not be entertained.
Key Responsibilities: - Oversee overall front-of-house operations, ensuring a seamless guest experience. - Manage and coordinate all front-of-house staff, fostering a positive and efficient work environment. - Oversee and support kitchen staff management to ensure effective communication and smooth coordination between the kitchen and front of house. - Support the General Manager in daily operations to maintain a seamless dining experience. - Manage administrative tasks, including budgeting, staffing rotas, and inventory oversight. - Lead by example in maintaining high service standards and fostering a positive work environment. - Ensure compliance with health, safety, and hygiene standards. - Develop and mentor team members to enhance their skills and productivity. - Handle customer inquiries and feedback professionally to ensure customer satisfaction. - Contribute to marketing efforts and community engagement activities to promote the restaurant. - Oversee financial reports and track performance metrics. Requirements: - Previous experience in a managerial or supervisory role within the hospitality industry. - Strong understanding of restaurant operations and administrative functions (e.g., budgeting, rota management). - Proven experience managing front-of-house and kitchen teams effectively. - Excellent interpersonal and communication skills. - Ability to work under pressure while maintaining composure and professionalism. - Adept at problem-solving and team management. - Proficiency in relevant software and systems for administrative work. - Core Values We Look For: - Passion for hospitality and dedication to providing top-tier service. - Commitment to quality and attention to detail. - A collaborative and team-oriented mindset. - Integrity and a proactive approach to challenges. Why Join Us? At Intoku, you will be part of a supportive and dynamic environment where your contributions are valued and rewarded. We offer opportunities for growth, continuous learning, and an exciting career path in the restaurant industry.
The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Home of sensory Japanese dining CLAP Restaurant is open in one of London’s most prestigious areas, Knightsbridge. Following extensive and consistent success with three thriving restaurants based across the Middle East, led by the flagship CLAP Dubai, and a reputation renowned by the Michelin Guide. CLAP is delighted to announce it will continue to redefine dining experiences with its debut opening in the UK. Clap London along with our other restaurants and hotels can offer you an exciting opportunities to travel and grow within our company We are looking for an enthusiastic and hard working Hostess to join our team
Dear Job Seekers, I'm hiring for the full time role for the position of Kitchen and Front of House team members. Full timers only. Anyone having kitchen and front of house experience in a restaurant environment are preferred. Experience specifically in Chaiiwala are most welcome. Drop in your CV's and shortlisted candidates will be contacted
🍸 Join Our Team at Gilgamesh Covent Garden! 🍹 Are you passionate about creating unforgettable experiences for guests? Do you thrive in a dynamic and fast-paced environment? Look no further! Gilgamesh Covent Garden is seeking a talented and experienced waiter or waitress to join our team full-time. Located in the heart of the vibrant Covent Garden, Gilgamesh offers a unique dining experience blending contemporary Pan-Asian cuisine with an unparalleled atmosphere. As part of our team, you'll have the opportunity to work in a stunning setting and showcase your skills alongside a passionate and dedicated team. Position: Head Waiter / Waitress (Full-time) Location: Gilgamesh Covent Garden, London Responsibilities: Provide exceptional service to our guests, ensuring their dining experience is seamless and memorable. Greet guests warmly upon arrival, escort them to their tables, and assist with seating arrangements. Present menus, offer recommendations and take orders accurately and efficiently. Serve food and beverages promptly and courteously, ensuring adherence to quality standards. Anticipate guests' needs and respond promptly to any requests or inquiries. Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations. Collaborate with team members to ensure smooth service flow and guest satisfaction. Handle payments and process transactions accurately, following established procedures. Requirements: Previous experience in a similar role, preferably in a high-volume restaurant or hospitality environment. Passion for delivering exceptional customer service and creating memorable dining experiences. Excellent communication and interpersonal skills, with a friendly and outgoing demeanor. Ability to work effectively in a fast-paced environment and remain calm under pressure. Strong attention to detail and a proactive approach to problem-solving. Flexible availability, including evenings, weekends, and holidays. Food safety and hygiene certification (desirable but not essential). Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement within the company. Staff discounts on food and beverage offerings. A supportive and collaborative work environment in one of London's most iconic locations. If you're ready to showcase your talent and contribute to an exciting new chapter at Gilgamesh Covent Garden, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. Gilgamesh Covent Garden is an equal opportunity employer and values diversity in the workplace.
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a seasoned Host/Receptionist with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: - Demonstrated experience in a similar role - Proficiency in managing phone calls - Ability to fulfill guest requests with aplomb - Familiarity with reservation systems and email correspondence - Fluency in English, both spoken and written - Exemplary interpersonal skills - Proficiency in crafting end-of-day reports and emails - Strong command of Microsoft Office 365 applications: Word, Excel, and PowerPoint - Effective communication abilities with guests and colleagues across various departments - Capacity to execute tasks promptly, adhering to managerial deadlines - Authentic passion for hospitality and hosting WHAT YOU WILL DO: Manage incoming phone calls Respond promptly to emails Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: - Competitive salary - 50% discount on all purchases (including beverages) at our restaurants post-probation - Well-being program offering complimentary yoga, Pilates, and gym classes - Introduction to a start scheme and 28 days of annual leave - Staff meals and 28 days of paid annual leave - Birthday leave - Access to training programs and internal competitions - Participation in the Employee of the Month O'Ver Hero scheme - Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests, starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award winning Hospitality Action service and the Otolo mentoring scheme Group wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do ? Looking to work as part of a team ? Looking to persue a career ? If the answer is yes, then we have the job for you! About you 1 Years' experience in a similar role minimum in a quality Amazing staff management, motivation and training Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!