Retail merchandising jobs in United Kingdom

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Wholesale Account Manager - Beauty & Wellness Brand Up to £55,000 London Fella & Jones are partnering with an innovative and fast-scaling brand in the beauty and wellness space, known for combining cutting-edge science with luxury positioning. With a growing global retail footprint, the business is now looking to hire a Wholesale Account Manager to support and expand its physical retail presence. The Opportunity This is a hands-on, commercially focused role where you’ll take ownership of key retail partnerships and ensure a consistently high standard of execution across stores. Acting as the bridge between head office and retail partners, you’ll help drive sales, elevate brand presence, and deliver a best-in-class in-store experience. What You’ll Be Doing • Overseeing relationships with retail partners and ensuring smooth day-to-day collaboration, • Driving strong in-store performance across multiple accounts, aligned with brand expectations, • Supporting retail rollouts, including new store openings, activations, and merchandising initiatives, • Monitoring performance metrics such as sales, stock levels, and KPIs, with clear reporting, • Identifying operational challenges and implementing practical solutions, • Working closely with internal teams (Marketing, Supply Chain, Training) to execute retail plans, • Contributing to growth strategies across wholesale channels, • Coordinating seasonal campaigns, product launches, and in-store promotions, • Gathering insights from partners and customers to inform future improvements, • Keeping up to date with market trends and competitor activity What We’re Looking For • Experience managing retail or wholesale accounts, ideally within beauty, luxury, or premium consumer brands, • Strong commercial awareness with the ability to interpret data and spot trends, • Confident communicator with excellent relationship-building skills, • Highly organised with a proactive, solutions-focused mindset, • Comfortable working cross-functionally in a fast-paced environment, • Passion for delivering high standards and representing a premium brand Why Apply? • Hybrid working model (4 days in-office, 1 remote), • Generous holiday allowance with additional days for tenure, • Early finish on Fridays, • Private healthcare (post-probation), • Pension enhancement after 6 months, • Product perks and staff discounts, • Additional wellbeing and financial benefits from day one

SUMMARY: Sales Associates are responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style. SALES GENERATION: • Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need • Greets and offers all customers exceptional service, • Reacts and follows through to customers’ needs, • Achieves selling standards and goals on a consistent basis, • Provided merchandise information and current fashion tips to increase sales and customer satisfaction • Represents the fashion and style of Veronica Beard, • Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis MERCHANDISING/HOUSEKEEPING: • Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution, • Returns merchandise from fitting room to selling floor, • Assists in maintaining cleanliness of store and backroom, • Process merchandise shipments, as needed, • Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times MISCELLANEOUS: • Understands and follows all company policies and procedures, • Adheres to company guidelines of dependability, including attendance and requirements, • Attends Store Meetings, • Performs other duties as assigned by store management OTHER SKILLS and ABILITIES: • Strong verbal and communication skills., • Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures PHYSICAL DEMANDS: • Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet, • Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds, • Reaching above or below shoulder level FASHION SAVVY: • Represents the fashion and style of Veronica Beard, • Knowledge of current fashion trends and styles WORK ENVIRONMENT: • Maintains a friendly, positive and professional behavior/conduct at all times, • Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals QUALIFICATION REQUIREMENTS: • Minimum of 1 year retail service and selling experience, • Ability to work flexible schedule including nights and weekends, • High School education or equivalent, • Basic math skills for purchase, payment transactions and bank deposits At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work. Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Part Time Retail Assistant – London Stores Industry: Designer collectible pieces Location: London Stores Job type: Part Time, Permanent Availability: Full flexibility required - weekends a must (Monday - Sunday) About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art and designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art and designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 16-Hour Workweek, 7-Hour Shifts +1h Paid Lunch Responsibilities • Provide exceptional customer service and resolve any customer issues or complaints, • Manage the cashier point’s daily opening and closing procedures, • Be available to work flexible hours, including nights, weekends, and holidays, • Manage visual merchandising and product displays, ensuring the store's tidiness and cleanliness are maintained at the highest level Required Qualifications • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Team-oriented with the ability to work well in a team If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

🥤Key Account Manager – Lifestyle 🛍️Retail 📍London – 5 days in office 💰£50k + bonus Ignite are partnering with a fast growing, design led challenger brand operating at the intersection of wellness, habit change, and modern consumer lifestyle. Built in London and scaling globally, the business has created a plant powered alternative that reimagines everyday habits through aromatherapy inspired devices and blends. With a strong and growing community, the brand is stocked across a wide range of premium retailers and is on a mission to help people transition away from unwanted habits by offering a more considered, experience led alternative. Their products are focused on natural flavour profiles, sustainability, and habit replacement, with a proposition that sits firmly in the wellness and lifestyle space rather than traditional FMCG. This is an opportunity to join a brand that is challenging category norms, building a distinctive retail presence, and continuing to expand across UK and international markets. The role is based in their Camden office and operates on a 5 days per week in office basis. The role 🚀 Ignite are partnering with a fast growing challenger brand in the wellness and lifestyle space 🤝 Hiring an Account Manager to own key retail and distribution relationships 🌍 Focused on scaling global retail presence and strengthening partnerships 📈 A high impact role shaping commercial strategy and in market execution What you’ll do 🧑 💼 Act as the main point of contact for a portfolio of retail and distribution partners 🔍 Identify and unlock growth opportunities across existing accounts 📊 Drive commercial performance through distribution, rate of sale, and account expansion 📅 Build and execute trade marketing plans and promotional calendars with retail partners 🛒 Deliver standout in store and online activations that drive visibility and trial ✈️ Support travel retail growth including merchandising, training, and market insight 📦 Manage onboarding of new partners, ensuring smooth launches and accurate listings 🧾 Oversee order flow, stock coordination, and fulfilment across key accounts 🎨 Work cross functionally with marketing and creative teams to ensure strong brand execution in market What we’re looking for 🧠 Experience in account management, sales, or trade marketing within FMCG or consumer brands 🤝 Strong relationship building skills with retailers, distributors, or partners 📈 Commercial mindset with a proven ability to drive growth 🗂️ Highly organised with the ability to manage multiple accounts and priorities 💬 Confident communicator who can influence internally and externally ⚡ Proactive, hands on approach with ownership and accountability 🛍️ Genuine interest in retail, shopper behaviour, and brand building in competitive markets What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Mode Executive is partnering with a distinguished luxury fashion house to appoint a Global Product Director who will drive the strategic vision, development, and performance of the brand’s global product portfolio across all categories including womens and mens RTW, accessories and footwear. This is a pivotal leadership role shaping the future direction of the brand’s offering across these categories. The position is based full time onsite in London. The Product Director reports directly to CEO and works closely with Design, Merchandising, Creative, and Commercial teams to ensure a cohesive, high-performing product strategy. The Role • Lead the end-to-end global product strategy with focus on APAC and international markets, defining the long-term roadmap in alignment with brand vision and business targets., • Partner with Design to translate creative direction into commercial opportunity while maintaining the integrity of the luxury brand aesthetic., • Oversee product lifecycle management, ensuring clarity in category positioning, competitive differentiation, and innovation pipelines., • Analyse market trends, consumer insights, and brand performance to identify growth opportunities across existing and emerging categories., • Drive cross-functional collaboration with Merchandising, Marketing, Supply Chain, and Retail to ensure cohesive product launches and seasonal narratives., • Monitor product performance and profitability, recommending actions to optimise assortment, pricing, and margin., • Lead and mentor the product team, fostering a culture of excellence, curiosity, and accountability., • Ensure sustainability considerations are embedded into product decisions and future developments., • Represent the product function at leadership forums, contributing to broader brand and commercial strategy discussions. Requirements • Significant experience in senior product leadership roles within the luxury fashion sector internationally, APAC experience is a must have., • Proven track record of shaping and executing successful multi-category product strategies., • Strong commercial acumen with deep understanding of global fashion markets and consumer behaviours., • Expert ability to balance creativity and business objectives while protecting brand DNA., • Demonstrated strength in cross-functional leadership and stakeholder management., • Analytical mindset with experience in using data to drive decision-making and strategic planning., • Excellent communication skills and confidence presenting to executive leadership., • Passion for craftsmanship, luxury, innovation, and sustainability., • Experience managing and mentoring high-performing teams. Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply

An industry leading promotional merchandising company is looking for a Senior Account Manager or Account Director with industry experience. Top tier brands, strong earning potential and a massive support network on offer. The Company This London company are one of the top businesses in their sector. Specialising in the design, production and delivery of promotional products for multiple sectors, they work with over 20 of the World’s most valuable brands in sectors including, automotive, finance, food, logistics, technology and retail. The company is proud of its office and workplace environment and the large team are a welcoming, diverse and social group. As a result of this growth, the company is very keen to speak with experienced Senior Sales professionals in the promotional merchandising industry as they look for an Account Director to manage high value accounts and help lead a team… The Role Reporting directly to the Senior Management team, this important role will see the successful candidate working across several key clients to foster lasting relationships and maximize revenue opportunities. You’ll work with established brands/accounts from the start, have the backing of a seasoned team and the commission scheme on offer presents very strong earning potential. Responsibilities include: • Develop and maintain relationships within all key departments for assigned clients, including sales, marketing and procurement contacts., • Understand client business initiatives, sales and marketing strategy, sales distribution channel, procurement process, brand strategy, brand identity guidelines, event schedules, ad campaigns, anniversaries, product introductions, in order to proactively present product ranges and secure merchandise orders., • Maintain up-to-date knowledge of company’s product lines and processes, sales philosophy, and industry conditions to provide innovative support and technical assistance to customers., • Help to manage and mentor more junior sales team members The Opportunity This company are extremely well backed and form part of large global group. They have a commitment to offering an excellent work and staff well-being is a top priority here. On top of this, they offer strong progression opportunities to senior leadership roles. Benefits include: • Flexible and home working (3 days home working offered), • Private Healthcare cover, • Above average Pension contribution, • 33 days holiday, • Bonus and commission structure I've personally placed several people with this business and would be happy to provide a full job specification and company info on application or request (just drop me a message)

We are looking for a passionate and experienced Store Manager to lead our amazing team in our boutique in London. If you are results-driven and love to inspire others, this is your chance to shine. As Store Manager and part of the retail team, you will play a key role in growing the brand in the local market. You will report to the Area Manager and your responsibilities will include : Sales Optimization • Drive and maximize sales in line with the objectives set by management, • Analyze store KPIs and implement action plans to meet and exceed targets, • Prepare daily/weekly/monthly reports for store management Team Leadership and Management • Train and share knowledge about products, sales techniques, and operational procedures with the sales team, • Lead and motivate the team in achieving goals and managing key performance indicators, • Manage staff schedules, • Conduct annual and professional performance reviews Operational Procedures • Ensure compliance with company procedures and standards, • Maintain the store’s appearance, visual merchandising, cleanliness, and product presentation, • Ensure the sales floor layout and product displays are in line with merchandising guidelines, • Oversee stock management and inventory control Profile • Minimum of 3 years of proven experience as a Store Manager or team leader in the fashion retail industry, • Strong understanding of KPIs and performance metrics, • Performance and results-driven, with a strong commercial mindset, • A natural leader: dynamic, versatile, and highly adaptable to new challenges, • Passionate about the world of fashio

Position: Retail Manager — UK Market Location: London, United Kingdom Brands: Anker / eufy / Soundcore Job Overview We are looking for a strategic and hands-on Retail Manager to lead the expansion and operations of our retail business across the UK. As a founding member of our retail organization, you will drive market entry, oversee store launches, and build the operational frameworks necessary for sustainable growth. Key Responsibilities： • Strategic Expansion: Lead end-to-end store development including site selection, commercial lease negotiation, and construction management for new locations across the UK., • Operational Excellence: Oversee daily retail operations, visual merchandising standards, and in-store promotional strategies to ensure a premium customer experience and sales target achievement., • Team Leadership: Recruit, build, and mentor a high-performing retail team from the ground up; establish training programs and performance management frameworks., • Pipeline Development: Conduct market research and feasibility analysis to identify growth opportunities and execute the rollout of 2–3+ stores., • Performance Management: Monitor P&L, track key retail metrics, and provide regular reporting and actionable insights to optimize profitability and operational efficiency., • Cross-Functional Alignment: Collaborate with regional and HQ stakeholders to ensure local execution aligns with global brand strategy and product positioning. Requirements： • 5–15 years of progressive retail management experience, with a proven track record in multi-site leadership and new store rollouts., • Deep understanding of the UK retail landscape, including commercial leasing terms, landlord relationships, and consumer behavior dynamics., • Strong capability in independent decision-making and team building, with the ability to establish operational standards without heavy oversight., • Exceptional communication and stakeholder management skills, with the ability to lead complex projects and drive consensus across functions., • Prior experience in consumer electronics, tech retail, or premium lifestyle brands is highly preferred., • Fluent in English (written and spoken) with a strong focus on results and operational detail. What We Offer • Competitive compensation package with performance-based incentives and mobility benefits., • Opportunity to shape the retail strategy for a global technology brand in a high-growth market., • Dynamic environment with clear career progression pathways as the business scales., • Collaborative, entrepreneurial culture with direct impact on business outcomes. Interested? Apply now to lead our next chapter of growth in the UK!

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

For Repair Care, we are looking for a Merchandiser Account Manager. In this role, you are responsible for strengthening Repair Care’s presence within merchant branches across your region. You ensure high standards of product merchandising, deliver training to merchant staff and contractors, and support the growth of merchant relationships that contribute to sales development. How you make the difference As Merchandiser Account Manager, you are Repair Care’s representative on the shop floor. You make sure products are visible, well presented and correctly positioned within merchant branches, while also building strong relationships with branch teams and identifying commercial opportunities in the market. In this role, you combine relationship management, merchandising and training with a strong commercial mindset. By staying close to merchant environments and understanding what happens in the branch, you help strengthen Repair Care’s visibility, product availability and sales potential in your region. What your agenda looks like • You build and maintain strong relationships with merchant branches across your region and support the onboarding of new locations., • You ensure products are presented in line with agreed merchandising standards, keep point of sale materials up to date and make sure product visibility in store is strong., • You deliver product training to merchant staff and organise demonstrations and workshops for contractors and end users., • You identify new dealer opportunities, support dealer set-up and generate leads that contribute to regional sales growth., • You gather feedback on competitor activity, customer behaviour and product performance, and record your visits and insights in Salesforce., • You work closely with internal colleagues on promotions and initiatives and represent Repair Care at trade events, in-store activities and regional industry events. Your team You work closely with colleagues across the commercial organisation and coordinate regularly with marketing and other internal stakeholders. In this role, you play an important part in connecting merchant execution with wider commercial objectives and regional growth. What makes you a great fit Experience • Experience in merchant sales, merchandising or account management within the construction or building materials sector, • Understanding of merchant distribution channels Skills and personal style • Strong relationship-building and stakeholder management skills, • Good sense of merchandising and retail presentation, • Comfortable delivering product training and demonstrations, • Able to generate leads and develop commercial opportunities, • Confident in interpreting sales data and reporting insights, • Practical, proactive and comfortable working independently in the field What’s in it for you • Joining a close-knit and supportive team with a strong collaborative culture, • Working for a premium brand with an excellent reputation in the market, • Being trusted with real autonomy to manage and grow your territory, • Receiving high-quality training and ongoing development to build your commercial and technical expertise, • Having the opportunity to make a visible impact in a growing business where your contribution is recognised, • Working within an international group environment through Bolton, providing exposure to broader business initiatives and best practice, • Enjoying variety and independence in a field-based role where no two days are the same, • We believe in empowering our people, recognising performance, and creating an environment where talented individuals can thrive. About Bolton Bolton Group is an Italian family-owned multinational company with a portfolio of more than 60 quality brands, distributed in over 150 countries around the world. The group operates across several sectors, including food, home care, adhesive, personal care and beauty products. At Bolton, entrepreneurship, responsibility and a long-term vision are key. The company combines the strength and stability of an international group with the agility and spirit of a family business. This creates an environment where collaboration, ownership and sustainable growth are strongly valued. About Repair Care Repair Care is part of Bolton Adhesives and is specialised in sustainable repair and maintenance solutions, with a strong focus on preserving and restoring timber. The company supports professional users with innovative systems, technical expertise and training, helping customers extend the life of buildings and components in a smarter and more sustainable way. Working at Repair Care means being part of an organisation where technical knowledge, practical support and customer focus come together. You will join an ambitious and internationally connected environment in which collaboration, expertise and long-term value creation are central.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Field Sales Representative - FMCG - South London - 12-Month FTC Established over 20 years ago, our client is an international market leader in the FMCG space, currently working with the likes of Tesco & Nisa. As well as environmental sustainability, they pride themselves on their employee well-being, shown through their top of the range office facilities and market-leading benefits package, labelling them as a Global Top Employer for over 10 years. Following consecutive year-on-year growth, they are now focusing on harnessing relationships with existing accounts. This new role is key for maintaining and expanding existing client accounts, selling in products as well as educating clients on their growing product ranges, providing visual merchandising support and driving revenue overall. Our client is looking for a hands-on, dedicated and hard-working individual; they offer a wide range of progression opportunities, not only through sales & leadership, but also expanding into wider departments across the business. This is a field-based role covering South London & will also be a 12-month fixed term contract. Responsibilities • Field based account management with opportunity for additional sales & growth of the accounts, • Meet KPIs including site visits, availability and distribution of products, • Build & maintain existing relationships with leaders across retail accounts, • Ensuring leaders & wider teams across the accounts are knowledgeable about the product, its placement and the importance of availability, aiming to maximise account performance, • Be proactive in predicting and handling objections, • Collect pricing and distribution information, reporting to varied internal teams, • Identify and prospect commercial opportunities when needed The Successful Candidate • 12+ months experience in a field sales position, • Experience in the FMCG space would be a plus, • A valid UK driving license with no more than 6 points is essential, • Based in South London or surround areas Field Sales Representative Package • Basic salary: £38,000, • OTE: circa +£10,000-12,000, • Home set up including phone and laptop, • Sales allowance, • Shares options, • Company car, • Pension options, • Healthcare options, • 26 days annual leave plus bank holidays

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Mobile Luxury Brand Ambassador to work in our Creed Boutiques & in Store counters in the London region, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week for a 6 month fixed term contract. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About OMNES: OMNES is a modern, sustainable and cost-conscious women’s fashion brand, designing ethically crafted clothing. OMNES means ‘all’, a reflection of the fact that we all need to work together to change the way we shop, wear and think about fashion. OMNES focus on timeless designs with playful pops of print and colour and a considered approach to how their pieces fit bodies of all shapes and sizes. OMNES was founded in London in 2021 by Jordan Razavi, who saw how ‘green premiums’ were causing a gap in access to better wardrobe choices and wanted to create a brand that would speak to this unmet need. The fashion industry is one of the world’s most prolific polluters, with millions of tonnes of textiles ending up in landfill every year, and global supply chain workers being underpaid and exploited. The detrimental impact is vast and improving the ways it operates could make a truly positive difference to the future of our planet and global community. OMNES strives to act as a responsible global citizen, treating the Earth with respect, and aiming to contribute to its repair. ROLE OVERVIEW: OMNES is seeking an experienced and dynamic Head of E-Commerce to lead and scale our online retail operations. The ideal candidate will have a robust background in fashion e-commerce, with extensive experience using Shopify. This individual will play a pivotal role in driving our digital strategy, enhancing the customer experience, and achieving our growth objectives. As Senior E-commerce Manager, you will report directly to the CEO and work closely with various departments to align our online presence with our mission and values. KEY RESPONSIBILITIES: Strategic Leadership: Develop and implement an e-commerce strategy that aligns with OMNES’s mission to revolutionize the fashion industry through sustainable practices. Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and an optimal user experience. Performance Optimisation: Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention. Customer Experience: Enhance the online shopping experience by implementing user-friendly features and resolving any customer service issues promptly. Inventory Management: Work with the supply chain and merchandising teams to ensure accurate and efficient inventory management. Team Leadership: Lead and mentor the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement. Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth. QUALIFICATIONS: Experience: Minimum of 5 years of experience in a similar role within the fashion e-commerce sector. Technical Skills: Proficiency in Shopify and other e-commerce platforms. Strong understanding of SEO, SEM, and digital marketing strategies. Analytical Skills: Ability to analyse data and translate insights into actionable strategies. Leadership: Proven track record of leading and developing high-performing teams. Passion for Sustainability: Deep commitment to sustainable fashion and ethical business practices. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work with a mission-driven company dedicated to making a positive impact on the fashion industry., • Collaborative and inclusive work environment., • Continuous learning and professional development opportunities. Join us at OMNES and be part of the change. Together, we can make fashion better.

Northern Sales Representative | United Kingdom Full-time About the role: A rare opportunity has opened up for a Northern Sales Representative to join our growing team. As we continue expanding into the UK and Europe, we’re on the hunt for a driven sales leader to join the crew. In this role, you’ll help deliver on shared sales targets by growing our wholesale presence and driving sales across both new and existing B2B accounts throughout the Northern territory. Whether you’re based in North England or across the wider Northern UK, this role is made for someone who loves the hustle of sales and feels at home on the road. You’ll spend your time getting in front of customers, building genuine relationships, growing accounts and helping push the brand forward as the go-to premium blank apparel supplier across the UK. If you’re motivated, confident and keen to roll with a leading name in the game, this could be your next move! What you will do: • Obtain market share by driving sales from new and existing B2B accounts., • Educate customers on how to sell AS Colour., • Build relationships, visit and service new and existing B2B customers., • Travel frequently in your territories to connect with our growing customer base and internationally when required., • Plan sales trips and book appointments., • Collating customer feedback and reporting back to management., • Efficient use of HubSpot CRM., • Find and convert leads and new business opportunities for the brand's growth., • Co-host print and embroidery nights with B2B customers and team., • Maximize representation organizing & setting up showrooms for our B2B customers., • Secure prime showroom real estate with samples and point of sale., • Merchandising products in showrooms and retail stockists. We want to work with someone who has: • Minimum 3 years of on-the-road sales experience. Promotional. Music merchandise. Workwear, sportswear and uniform. Retail/streetwear. • Strong ability to build and maintain relationships with a wide range of personalities., • A hustle to achieve targets and KPIs., • Good communication and presentation skills., • Ability to recognise different business models and approaches and adapt sales techniques relevant to each business., • Holds a current and valid driver’s licence and is able to drive., • Ability to travel domestically and internationally with valid, up-to-date travel documentation, • Has the right to live and work in the United Kingdom permanently. What we offer: • Being part of an international growing company., • Competitive salary and bonus., • Company car, laptop and mobile., • Generous staff discount on all AS Colour apparel., • A positive, energetic and supportive work environment., • Real opportunity to build your career., • A strong focus on ethical and sustainable business practices., • Access to our Employee Assistance Programme (EAP). About Us: Established in 2005 in Auckland, New Zealand, AS Colour has grown from humble beginnings in Central Auckland to now operate six distribution facilities and twenty-seven retail locations across NZ, AU, US, UK and now the Netherlands. As a company, we firmly believe that longer-lasting products are better for the environment. By creating exceptional quality garments built to last, we aim to reduce waste and encourage conscious consumption. Whether it’s the products we make or people who work for us, it’s all the same. We’re super values driven and strive to be a company that helps people and the planet flourish as a result of what we do. If you are looking for an epic job with a global leader and have what we are looking for – apply with your CV and cover letter now - this role will not be around for long!

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Regional Retail Director – Europe Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Lead the overall retail strategy and operational governance for POP MART’s physical retail network across Europe, • Oversee multiple regional retail teams and country Heads of Retail to ensure consistent execution and performance, • Strengthen POP MART’s retail presence through disciplined expansion, operational excellence, and strong customer experience, • Build scalable retail operating standards that support rapid European growth, • Work closely with regional leadership and headquarters teams to align on merchandising, supply chain, marketing, and brand standards Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Regional Retail Director, Europe is responsible for leading POP MART’s physical retail strategy and performance across all European markets. Reporting to the Head of Europe, this role oversees the Heads of Retail across the region, ensuring consistent execution, strong commercial performance, and alignment with POP MART’s brand and operational standards. Beyond store performance, the Regional Retail Director will also oversee Retail Operations Support across Europe, building scalable operational frameworks, standardised procedures, and operational infrastructure to support the company’s rapid store expansion across the region. This position requires a senior retail leader with strong experience managing multi market retail networks, driving store productivity, and building operational discipline within fast growing retail organisations. Responsibilities Regional Retail Strategy and Network Expansion • Define and execute the long term retail strategy for POP MART across Europe, ensuring sustainable growth and strong market positioning, • Oversee the regional retail expansion roadmap, including new store openings and Roboshop deployments across priority European markets, • Partner with the Europe leadership team to evaluate new market opportunities and retail entry strategies, • Ensure disciplined site selection, store rollout planning, and commercial viability for all retail expansion projects, • Provide strategic direction to country retail leaders while maintaining alignment with overall European growth priorities Retail Operations Governance and Performance Management • Oversee the performance of all physical retail channels across Europe, including stores and Roboshops, • Define regional retail KPIs and performance benchmarks covering sales productivity, footfall conversion, customer experience, and operational efficiency, • Review market level performance with country retail leaders and drive improvement plans where needed, • Ensure consistent retail execution and operational discipline across all markets, • Maintain strong alignment between retail teams and other regional functions including supply chain, real estate, HR, finance, and marketing Merchandising and Retail Experience Alignment • Work with merchandising team to ensure consistent merchandising strategies across European markets while allowing local adaptation where appropriate, • Work closely with headquarters and regional teams to optimise product allocation, stock planning, and inventory availability, • Maintain high standards in visual merchandising, store presentation, and in store brand experience across all markets, • Support the execution of regional campaigns, in store activations, and key product launches, • Provide market insights and consumer feedback to headquarters to support future product planning and development Retail Operations Support and Standardisation • Oversee the development of regional operational standards that support consistent store operations across Europe, • Build and maintain standard operating procedures covering store operations, Roboshop management, and retail execution, • Lead operations support teams to establish clear processes for store opening, operational audits, and retail compliance, • Drive operational improvements that increase store productivity while maintaining brand standards, • Ensure operational readiness as the European retail network continues to scale Financial Performance and P&L Oversight • Hold regional oversight of retail P&L performance across all European markets, • Review revenue growth, store productivity, and cost management across the retail network, • Work closely with finance teams on budgeting, Opex control, and investment planning for retail expansion, • Ensure disciplined financial evaluation for new store openings and retail initiatives Leadership and Team Development • Lead and develop a strong European retail leadership team, • Directly manage the Heads of Retail across multiple European regions, • Support the development of store leadership capabilities across the network, • Build a performance driven culture focused on accountability, operational excellence, and customer engagement, • Ensure strong communication and alignment between country retail teams and regional leadership Required Qualifications • 12+ years of senior retail leadership experience within international retail organisations, preferably in lifestyle, collectibles, designers retail, or fast fashion, • Proven experience operating at a regional leadership level, with prior reporting lines to a Regional Vice President or equivalent senior executive, • Demonstrated leadership of large scale retail networks, ideally overseeing operations across 100+ stores or equivalent multi market retail footprints, • Strong experience managing retail operations across multiple European markets, with exposure beyond the United Kingdom strongly preferred, • Solid track record in retail network expansion, new market entry, and scaling store operations in fast growing environments, • Strong commercial and financial acumen, including oversight of retail P&L performance, budgeting, and investment planning, • Extensive experience leading senior retail teams and developing multi country retail organisations, • Ability to operate effectively in fast paced and entrepreneurial organisations with evolving structures, • Strong cross cultural communication skills, with the ability to work effectively within a global organisation, • Fluent English required; additional European languages are advantageous, • Willingness to travel frequently across European markets and to headquarters Desirable but Not Essential • Experience in lifestyle retail, collectibles, luxury retail, or fast fashion sectors, • Interest in designer toys, pop culture, and collectible art, • Understanding of Chinese corporate culture and experience collaborating with China based headquarters teams is a strong advantage, • Mandarin language capability is an advantage If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate in part-time to join our team in the shop at London Hampstead ! • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Job Type: Part-time Work Location: In person

A luxury wellness brand is looking for a Counter Manager to be a brand ambassador in a leading luxury department store in London. This role offers commission on sales. The role You’ll be the brand ambassador responsible for managing the counter, driving sales, and delivering exceptional customer service. This role requires a dynamic and proactive individual with a passion for luxury wellness and beauty tech products and strong sales acumen. Key Responsibilities: Sales and Customer Service: • Drive sales through effective customer engagement and expert product knowledge., • Achieve and exceed sales targets, implementing strategies to boost performance., • Provide personalised consultations, educating customers on the benefits of the products., • Ensure the counter is impeccably presented and stocked at all times., • Manage inventory levels, stock replenishment, and visual merchandising in line with brand guidelines., • Act as the face of the brand, upholding the brand’s prestige and values., • Build and maintain strong relationships with store staff and customers., • Coordinate with marketing and PR teams for in-store events and promotions. Sound like you? You are required to have proven experience in retail management, preferably in the luxury beauty or wellness sector. Excellent sales and customer service skills, with a proven track record of meeting sales targets. Outstanding communication and interpersonal skills. Passion for health and wellness, with a genuine interest in the science behind the products. Ability to work in a fast-paced, high-pressure environment.

Mode Search is proud to partner with a prestigious luxury fashion brand in the search for an experienced Retail Store Planner to join their London-based team for a new store opening. This is an exceptional opportunity for a strategic and detail-oriented professional to drive the expansion and development of high-profile retail store projects on a global scale. As a Retail Store Planner, you will be responsible for overseeing the end-to-end process of launching new retail locations, from feasibility assessments and project planning to execution and store openings. You will work closely with internal stakeholders and external partners to ensure that every project aligns with the brand’s exacting standards in design, quality, and operational efficiency. Responsibilities: • Lead the full lifecycle of new store openings, including site selection, feasibility assessments, project planning, and execution., • Develop and manage project schedules and budgets, ensuring strict financial controls are met., • Oversee store development specifications, ensuring adherence to the brand’s "Cahier des Charges.", • Collaborate with architects, contractors, suppliers, and local teams to optimize costs while maintaining brand integrity., • Ensure all projects comply with legal requirements, design standards, and visual merchandising guidelines., • Manage multiple retail projects, including flagship stores, pop-ups, and wholesale spaces, ensuring seamless execution., • Identify and build key partnerships across various regions to support global retail expansion. Requirements: • Minimum 10 years' experience in store development, retail project management, or a related role within the luxury retail sector., • Strong analytical skills, with experience conducting site feasibility assessments and strategic planning., • Proven ability to manage large-scale budgets and negotiate effectively with contractors and suppliers., • Excellent organizational and leadership skills, with the ability to oversee multiple projects simultaneously., • Deep understanding of luxury retail design, store layouts, and visual merchandising., • Strong communication and stakeholder management skills, with a proactive and hands-on approach., • Willingness to travel internationally to oversee project execution and store openings. To apply, please submit your CV to . Due to a high volume of applications, only shortlisted candidates will be contacted.

Company Overview Our client is one of the UK's leading and fastest-growing Fragrance & wellness brands, known for their commitment to quality and excellence. With a strong presence across global retail, travel retail, and distributor networks, they are driven by a clear purpose and embrace a growth mindset. The company's culture is built on extreme ownership, where individuals take full responsibility for outcomes, and fosters continuous learning, resilience, and adaptability. Position Overview As a Global Account Manager, you will play a crucial role in managing and expanding our client's retail and distributor partnerships globally. You will be the primary liaison between the company and its trade partners, cultivating strong relationships and driving sales growth. This position offers an exciting opportunity to contribute to the success of a dynamic and purpose-driven wellness brand. Responsibilities · Act as the primary point of contact between the company and its retail and distributor partners globally · Build and maintain strong relationships with current and potential trade partners · Provide timely and responsive support to key accounts · Collaborate with the Retail Team to achieve sales targets · Manage travel retail expansion, including merchandising strategies, staff training, market analysis, and logistics · Develop and execute tailored promotional campaigns and activation's for key accounts · Plan promotional calendars in collaboration with retailers · Deliver impactful in-store activation's and support new store openings, counter launches, and special events · Monitor and ensure the correct implementation of new listings, promotions, and online presence · Manage all in-store marketing materials and liaise with designers · Standardize marketing proposals and sales decks · Educate and up-skill retailer staff on the brand and products · Oversee order processing and fulfillment for key accounts · Address any order discrepancies or fulfillment issues · Manage new partner on-boarding, overseeing product listings, and providing standardized assets and product information Requirements · Bachelor's degree · Experience in account management and/or sales within consumer goods, wellness, or retail industries · Strong communication, negotiation, and problem-solving skills · Proficiency in CRM tools and account management systems · Ability to work effectively in a fast-paced, dynamic environment · Knowledge of the retail and travel retail industries is a plus · Multilingual proficiency is advantageous · Entrepreneurial mindset with a detail-oriented and proactive approach

Are you ready to define and elevate the brand vision of a leading UK tailoring business within the competitive menswear landscape? Can you translate creative brand strategy into tangible commercial growth across product, wholesale and retail channels? Do you have the industry presence and menswear credibility to represent a brand with authority at trade shows, client meetings and key market moments? MacGregor Black is partnering with a leading UK tailoring business on the search for a Head of Sales. This is a permanent role based in London. We are looking for a dynamic, creative person with strong menswear and outerwear knowledge to join the Head Office team as Head of Sales. This role is pivotal in creating and executing brand strategy across the portfolio of own brands within the UK market. Key Responsibilities: • Own the brand vision, positioning, and long-term strategy, ensuring clear differentiation within the menswear market and alignment with commercial objectives., • Oversee all visual and verbal brand expression across campaigns, product launches, wholesale materials, digital platforms, and trade marketing to ensure consistency and impact., • Educate and inspire internal teams on brand values, positioning, and messaging, taking the lead as the brand authority. Identify and evaluate key industry events and trade shows, ensuring the company is present where it matters, and represent the brand confidently at those events., • Partner closely with Sales, Design, and Merchandising to ensure brand storytelling supports product strategy, retail partnerships, and revenue targets., • Collaborate with internal teams (design, production, marketing) to ensure seamless communication and alignment across projects., • Support product development and seasonal planning by providing market feedback and supplier insights., • Represent the company at client meetings, trade shows, and industry events. What We're Looking For: • Proven experience in brand management within menswear, or other fashion sectors with demonstrated success managing the full brand lifecycle from strategy to execution., • Strong ability to translate brand vision into measurable commercial outcomes, aligning brand positioning with product strategy, sales objectives, and revenue growth., • Deep understanding of the menswear landscape, including key trade shows, fashion weeks, and industry events; confident representing a brand externally and building strong industry relationships., • Excellent communication, interpersonal, and stakeholder management skills., • Strong organisational and project management abilities, with the ability to prioritise in a fast-paced environment. Please contact Abbie Ward for more information today.

Assistant Store Manager - Fashion Retail (London, UK) Urban Revivo, a fashion brand under the FMG Group, is seeking a commercially minded Assistant Store Manager to support our Covent Garden store in London. In this role, you will work closely with the Store Manager to drive sales performance, maintain operational excellence, and deliver a strong customer experience. We are looking for a proactive leader with solid commercial awareness and strong product understanding and someone who can identify best sellers, respond quickly to slow-moving stock, and adjust merchandising strategies to maximise sell-through and profitability. You will support the leadership and development of the team, contribute to achieving sales targets, and ensure brand standards are consistently upheld. This is an excellent opportunity for a results-driven retail professional to grow with URBAN REVIVO in a key London location. Key Responsibilities: • Sales & KPI Achievement - Support the Store Manager in driving store performance by monitoring key KPIs, analysing sales trends, and implementing clear action plans to maximise sales and profitability., • Team Leadership & Development - Lead and motivate the team to deliver high service standards and strong sales results. Provide regular coaching and feedback to build a confident, performance-driven culture., • Operational Excellence - Ensure smooth day-to-day operations, including opening and closing procedures, cash handling, health and safety compliance, and loss prevention., • Stock & Merchandising - Monitor product performance and support effective stock control. Maintain high visual merchandising standards and adjust product placement in line with commercial priorities and trading trends., • Customer Experience - Lead by example on the shop floor, champion a customer-first approach, and handle customer queries professionally and efficiently. What We’re Looking For: • Passion for fashion retail and an understanding of current industry trends, • Minimum 3 year of experience in fashion retail management, • Strong knowledge of stock management, visual merchandising, and team leadership, • Ability to analyse sales data and implement commercial strategies, • A proactive and organised approach with excellent problem-solving skills Why Join URBAN REVIVO? • Exciting career growth opportunities in a leading fashion retailer, • Competitive salary with performance-based bonuses and commission, • Generous staff discount on the latest collections, • Extra allowances and incentives If you're passionate about fashion and ready to take the next step in your retail career, apply now and be part of URBAN REVIVO’s journey in the UK market!

We’re opening our newest MAAP LaB in London. More than a store, the LaB is where MAAP comes to life - a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities. This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP. We’re looking for a Retail Store Manager to lead it. Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to. You will • Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling community, • Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards, • Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience, • Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs, • Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily, • Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits, • Manage store rostering in line with wage budgets and sales performance, • Oversee inventory management to ensure product availability at all times, • Lead and support LaB rides, community engagement and local activations You bring • Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability, • Confident leadership skills, with the ability to inspire and align a team around shared goals, • Exceptional customer service and selling capability, • Strong visual merchandising experience and attention to detail, • A self-motivated, proactive and solutions-focused mindset, • The ability to think strategically while executing day-to-day retail operations, • A proven track record of delivering results, driving sales and building high-performing teams, • A passion for delivering a world-class retail experience, • A genuine interest in cycling, fashion, music and London’s cultural landscape In return • Product allowance, • Staff pricing across the range, • A competitive package

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Store Manager Location: London, Sloane Square Reports to: Head of Retail About us DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed at saving the life of a child in need. So far, through our permanent charity initiative, ‘A Bag, A Life’, in partnership with SOS Children’s Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry. The role DeMellier is opening its first-ever physical store on Sloane Square in September 2026, marking a major milestone for the brand. We are seeking an exceptional Store Manager to lead this launch and shape the future of our retail presence. This is a unique opportunity to become the first Flagship Store Manager for the business with full ownership of setting the tone, standards, and success of the store from day one. The person in this role will play a defining part in building the team, creating an outstanding client experience, and driving commercial performance in one of London’s most prestigious locations. As Store Manager, you will lead all aspects of the store, from performance and operations to people and service. Reporting to the Head of Retail, you will act as a true brand ambassador, bringing DeMellier’s values to life through every client interaction and team decision. The store has been designed to reflect a residential environment. The Store Manager is responsible for delivering this concept through consistent team behaviour, customer service, and operational delivery. Main responsibilities Client Experience and Clienteling • Own the end-to-end client experience from entry to exit, regardless of purchase., • Build and lead a VIP clienteling programme that converts first-time visitors into long-term clients and long-term clients into advocates, • Plan and deliver in-store events with defined commercial objectives, including client acquisition, retention, and appointment booking., • Drive store traffic through client relationships, community engagement, and local partnerships., • Develop and maintain relationships with neighbouring businesses and the Sloane Square community. Positioning DeMellier as a natural part of that neighbourhood, • Coach and train the team to ensure consistent delivery of brand welcome standards, client storytelling, and customer adaptive selling, • Oversee the Founding Client Programme at launch, ensuring all new clients are captured, followed up, and retained. Team Leadership and Coaching • Lead, develop, and manage the store team, acting as a role model for our values and vision., • Communicate clear expectations, targets, and ways of working, ensuring the team understands the rationale behind standards and decisions., • Address team questions and concerns directly, maintaining consistency with brand standards and service expectations., • Coach the team on product knowledge and brand storytelling to ensure consistent and accurate client communication. Commercial Performance • Own the store P&L and monitor daily trading metrics, including conversion, average transaction value, units per transaction, CRM capture rate, and hourly performance., • Proactively monitor and act on trading performance in real time, addressing underperformance, resolving product conversion issues, and unlocking sales opportunities., • Report weekly to the Head of Retail with accurate performance data and relevant context, • Identify and execute opportunities to drive revenue through clienteling, events, local partnerships, and in-store activity., • Accountable for the delivery of store revenue, conversion, and CRM targets. Operations • Manage daily store operations across two floors in line with brand and location demand, • Oversee stock management with the Stock Controller, ensuring back-of-house standards match front-of-house standards., • Manage staffing rotas across seven-day trading, including early and late shifts, ensuring keyholder cover at all times., • Lead pre-opening activities, including stock intake, visual merchandising setup, team onboarding, and soft launch, through to store opening on 1 September 2026. Requirements • 3-5 years’ experience as a Store Manager in accessible luxury, premium, or contemporary fashion, • A track record of building, coaching, and managing high-performing client-facing teams, • Strong clienteling experience and understanding of CRM as a commercial tool, • Experience managing a store P&L and responding to trading performance, • Experience delivering in-store events with commercial objectives, • Ability to work at a pace while maintaining accuracy and standards, • Experience in store openings or pre-opening phases (desirable), • Strong communication skills, with confidence in presenting to senior stakeholders, • Alignment with DeMellier’s values, including sustainability, gender equality, and social impact Benefits • Annual Leave package increasing the longer you stay with us, • Enhanced company maternity policy, • Time given yearly to volunteer for a charity of your choice, • Employee Discount: 50% off Stock and up to 90% off Seasonal Sample Sales

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

COMPANY DESCRIPTION AMOREPACIFIC Group is a leading Korean beauty company that operates over 30 brands in beauty, personal care, and healthcare. The company was founded in 1945 and is headquartered in Seoul, Korea. AMOREPACIFIC walked the path of beauty one step at a time to achieve its mission of ‘We make A MORE beautiful world.’ Every member of the company has faith and pride that what they do is contributing to building a better world. Our dream and our mission ‘We make A MORE beautiful world’ and our belief that the world will become more beautiful when our unique beauty shines and brightens - this is the reason we are on this journey. We are committed to our five principles to realize this dream • Customer First, • Be the 1st and the Best, • Collaborate with an Open Mind, • Respect Differences, • Act with Integrity JOB TITLE: Amazon EU Account Manager Under Amorepacific EMEA Regional HQ, the Amazon Account Manager is responsible for managing and growing our Amazon business across European markets. This role oversees day‑to‑day Amazon operations, sales performance, content optimization, and demand planning while ensuring strong cross‑functional collaboration with marketing, supply chain, finance, and external agencies. The ideal candidate has hands‑on experience with 1P or 3P Amazon models and a strong understanding of e‑commerce fundamentals. Missions : 1. Account Management • Manage daily operations across Amazon 1P/3P channels in Europe, ensuring smooth execution., • Oversee product catalog accuracy, ASIN creation, PDP content, A+ pages, Brand Store, and overall catalog health., • Coordinate with Amazon Vendor Managers or Seller Managers to optimize business operations and growth., • Support new product launches through seamless setup, merchandising, and operational readiness., • Maintain strong relationships with Amazon contacts, agencies, and internal teams. 2. Sales & Business Performance • Monitor sell‑in, sell‑out, pricing, Buy Box share, and profitability KPIs., • Analyze weekly and monthly performance to identify growth drivers, risks, and corrective actions., • Work closely with supply chain to manage forecasts, purchase orders, stock availability, and replenishment cycles., • Lead promotional planning and execution (Deals, Coupons, Prime events, Black Friday, etc.)., • Deliver against aggressive growth targets and commercial KPIs. 3. Operations & Logistics • Monitor inventory levels, inbound/outbound performance, lead times, and OOS risks., • Manage operational issues such as chargebacks, shortages, and compliance discrepancies in coordination with internal teams., • Ensure products comply with Amazon requirements and market‑specific regulations., • Improve operational processes through continuous collaboration with logistics, CS, and supply chain. 4. Advertising & Marketing Activation • Partner with marketing and media teams to execute Amazon Advertising (Search, DSP) strategies., • Optimize campaigns to deliver strong ROAS, visibility, and category performance., • Ensure consistency in brand representation across PDPs, Brand Stores, and in‑platform merchandising., • Collaborate with brand teams on GTM strategies tailored to the Amazon channel. 5. Analytics & Reporting • Develop reports, dashboards, and performance reviews for internal stakeholders and leadership., • Consolidate insights from Amazon tools, agency partners, and marketplace analytics., • Conduct competitive analyses to monitor pricing, product rankings, reviews, and competitor activity., • Provide data‑driven recommendations to improve performance and operational efficiency. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree in Business, Marketing, or related field., • 3–5+ years of experience in Amazon account management (Vendor Central or Seller Central)., • Strong understanding of Amazon 1P and/or 3P operational models, retail systems, and marketplace mechanics., • Proficiency in Excel; experience with reporting tools or SAP is a plus., • Excellent communication skills with the ability to present data clearly to leadership., • Demonstrated ability to work cross‑functionally and manage complex projects., • Experience in beauty, skincare, FMCG, or consumer brands is strongly preferred., • Highly analytical, detail‑oriented, and comfortable working in a fast‑paced environment., • Fluency in English; additional European languages are a plus. Additional information • Part of Amorepacific EMEA Regional HQ, • Potential to expand scope as the Amazon business and brand portfolio grow, • Occasional European travel may be required

Job Description: Retail Client Partner Location: London (U.K.) Role Overview As a Retail Client Partner, you will own and grow existing strategic client/s relationships within the Retail sector. This role focuses on deepening partnerships, expanding revenue within assigned accounts, and serving as a trusted advisor to retail clients across business and technology functions. You will be accountable for account health, revenue growth, and long-term client satisfaction. Key Responsibilities Account Growth & Revenue Expansion • Drive growth within existing accounts through selling of analytics, data engineering, data science, and AI/ML solutions., • Own the full opportunity lifecycle within assigned accounts—from opportunity identification and solution shaping to proposal development, negotiation, and closure., • Develop and execute strategic account plans aligned to client priorities and revenue targets., • Serve as the primary relationship owner for assigned existing accounts, acting as a trusted advisor to senior client stakeholders., • Build and maintain strong relationships with business, digital, analytics, and technology leaders., • Partner with clients to identify opportunities across the retail value chain, including merchandising, pricing, promotions, supply chain, inventory optimization, e-commerce, omnichannel, customer experience, loyalty, and personalization., • Translate retail business challenges into scalable, data- and analytics-driven solutions., • Collaborate closely with Data Analytics, Data Engineering, and Data Science teams to co-create tailored client solutions., • Act as the primary escalation point for client issues and ensure delivery excellence in collaboration with internal delivery and engagement teams., • Ensure alignment between client expectations and delivery outcomes to drive high client satisfaction, retention, and renewal., • Stay current on Retail and Consumer industry trends, including digital commerce, omnichannel transformation, AI-driven merchandising, demand forecasting, and customer analytics., • Own account-level KPIs including revenue growth, pipeline health, client satisfaction, and engagement expansion., • Provide accurate forecasting, account reviews, and account growth plans to leadership., • Contribute to portfolio-level growth strategies for Retail and Consumer accounts. Required Experience & Domain Expertise • 10+ years of experience in consulting, IT services, analytics, or technology services., • Strong background in Retail, CPG, or Consumer account management, client partnership, or relationship management roles., • Proven track record of growing revenue within existing enterprise retail accounts., • Solid understanding of data analytics, data engineering, AI/ML, and digital platforms in retail environments., • Demonstrated ability to manage complex, multi-stakeholder retail accounts. Preferred Qualifications • Retail domain experience across one or more areas: merchandising, pricing & promotions, supply chain & inventory, e-commerce, omnichannel, customer analytics, or loyalty., • Hands-on experience with proposal development, renewals, and contract expansions., • Strong consulting mindset with the ability to articulate business value to retail stakeholders., • Excellent leadership, communication, negotiation, and presentation skills., • Strong appreciation of IT tools, platforms, and solution architectures used in retail. Other Requirements • Flexibility to travel as needed to support existing client engagements.

Department: Commercial Reports to: Head of Retail Operations & Business Development Location: Central London Hybrid working: 3 days in office, 2 days from home Hours: 40 Hours, Monday to Friday Our Values: • Every day the energy, creativity and passion of Manolo permeates through our business., • We believe in the artist and the artisan; we are innovative while still protecting our heritage., • We strive for timeless beauty and quality craftmanship., • We celebrate curiosity and believe in working proactively and being solution focused., • We believe in upholding family values; we treat everyone with honesty, respect and kindness while nurturing our teams to deliver excellence., • We believe in making people smile. Purpose: The Retail Operations Partner is responsible for supporting within the maintenance of the operational framework that enables all boutiques to run efficiently, accurately, and in line with luxury brand standards. You will serve as a partner within the retail channel, ensuring strong cross-functional alignment between our boutiques and headquarters and continuity across all Direct-to-Consumer stores. This role requires excellent project management skills, the ability to deliver on multiple priorities at pace, and the confidence to streamline complex workflows into efficient and effective execution, whilst supporting the Head of Retail & Business Development. Responsibilities: Operational Partnering • Act as a primary point of contact for all Direct-to-Consumer stores, supporting the Head of Retail in ensuring boutiques operate efficiently and in line with brand standards, resolving issues quickly and ensuring clear communication between boutiques and HQ., • Support in driving the continuous improvement across retail processes to optimise efficiency., • Support retail strategy through operational insight, store feedback, and data-driven recommendations., • Assist with the planning and execution of new store openings., • Partner with Store Managers to provide support with scheduling tools, training compliance and best practices., • Oversee staff scheduling alongside Store Managers, including holiday/TOIL management, and the coordination of temporary staffing resources., • Manage vendor and supplier relationships to ensure quality, reliability, and commercial value., • Oversee inbound and outbound stock movements and collaborate with Logistics and Merchandising to ensure smooth product flow., • Support stock control processes including stock takes, cycle counts, and shrinkage investigations., • Manage retail packaging forecasting, ordering, and distribution., • Partner with suppliers to improve packaging quality and sustainability initiatives., • Act as the key contact for retail systems including POS and operational technology., • Provide training and support to store teams and collaborate with IT on troubleshooting and system improvements., • Support health, safety, and compliance across boutiques in partnership with Facilities., • Conduct regular store visits to maintain operational standards and support teams., • Produce operational reporting and analyse data to identify trends, risks, and opportunities., • Communicate updates, priorities, and insights clearly to store teams and leadership., • Develop and maintain Retail Standard Operating Procedures (SOPs) across all boutiques., • Create clear guides, tools, and training materials to support operational consistency., • Coordinate and schedule retail team meetings, workshops, and training sessions., • Book travel and logistics for retail teams and store visits., • Maintain clear operational communication channels (newsletters, operational updates, and internal platforms) to ensure consistent information flow across boutiques. Skills and Experience Required: • Experience: At least 2-4 years prior experience in retail operations with a strong awareness of client service, administration and project coordination., • Organisational excellence: The ability to manage multiple tasks, priorities, and deadlines with precision., • Analytical mindset: Confident working with retail data, KPIs, and reports to extract actionable insights., • Attention to detail: Ensures accuracy across reporting, communications, and execution of brand standards., • Strong communication skills: Clear, professional, and persuasive in both written and verbal interactions., • Problem-solving ability: Proactive in anticipating issues, proposing solutions, and following through., • Collaboration & relationship building: Works effectively across retail, merchandising, logistics, and marketing teams., • Technical proficiency: Strong knowledge of Microsoft Office Suite, including Excel, and previous experience using retail management systems (POS/ERP)., • Ambassador: Representing Manolo Blahnik products and values with passion. High level of finesse and excellence required in delivery of all tasks., • Luxury mindset: Passionate about craftsmanship, client experience, and the nuances of high-end retail service., • Additional languages would be beneficial, specifically French, Italian or Cantonese. Our Benefits: • 4 pairs of Ambassador Shoes per year., • 50% Friends and Family Discount., • 25 days holiday with an additional day off for your birthday, plus bank holidays., • Option to buy an additional 5 days holiday., • Hybrid working model (core hours 10am-4pm)., • Pension Contribution., • Private Medical Insurance., • 2 Executive Coaching Sessions per year., • Enhanced Family Friendly Policy., • Workplace Nursery – salary sacrifice based childcare scheme., • Cycle to work scheme., • Employment Engagement Calendar. Our Commitment to Diversity, Equality and Inclusion: Manolo Blahnik is an equal opportunity employer and are committed to preserving a caring, diverse and inclusive culture with people who feel a real sense of belonging. We recruit and reward based on capability and performance. Our diverse and multicultural teams ignite our creativity, and we celebrate the differences that we collectively bring. We are committed to equal employment and progression opportunities and the elimination of any form of discrimination. We all hold a responsibility to recognise and respect our diversity and to support this in our words and actions. If you need reasonable adjustments at any point in the application or interview process, please let us know.

We are currently recruiting for an experienced Store Manager to join a leading food retailer. As the Store Manager of this busy store, you will be responsible for recruiting, developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets. Managing the store to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance. As the Store Manager some of your duties will include; • Lead & develop the store team, • Ensuring achievements of store KPIs across various brand offerings, • Working with the Area Manager to set priorities and delivery goals, • Responsibility for the store representation, including customer experience, merchandising, layout etc., • Maintaining relationships across the regional stores with other Store Managers, • Recruiting and develop the store team to ensure they fulfil their individual career potential, • Analysing sales figures, • Presenting weekly reports / figures and key information to the Senior Management team, • Dealing and resolving escalated customer queries, • Ensuring the store runs efficiently by organising your time & staff effectively Key requirements for the role; • Proven previous food / FMCG retail store management experience, • Ability to influence and negotiate effectively, • Able to be resilient and adapt swiftly in a fast paced, retail environment., • Excellent communication skills and the ability to liaise effectively at all levels, • Good working knowledge of budgets and delivering results, • Excellent understanding of all sales and service., • If you think you have the right experience as a Store Manager and are looking for a new opportunity to develop your career with a leading employer, then get in touch and apply today.

Position: Concession Manager Location: London Start date: immediately FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance. Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect. Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide. Role Overview: Reporting to the Retail Director, the Concession Manager will be directly responsible for the overall management and success of all store employees of their FRAME store location. Responsibilities: Sales & Business Development • Lead the sales team and oversee overall store performance., • Identify key opportunities to optimize sales growth and operational efficiency., • Facilitate communication between the store team and head office partners to ensure alignment with sales objectives., • Support the sales process by ensuring the highest level of luxury service and manage critical situations with exemplary professionalism., • Develop strong relationships with VIP clients by managing specific initiatives that reflect brand image., • Builds customer loyalty through store experience. Customer Experience: • Ensure all clients receive exceptional, personalized shopping experience., • Act as a brand ambassador by promoting FRAME’s values and vision to clients., • Develop strong relationships with VIP clients to build customer loyalty and retention. Team Management: • Conduct regular performance reviews and provide constructive feedback., • Foster a collaborative and positive work environment, ensuring team alignment with FRAME’s brand and goals., • Work closely to enhance the client experience through storytelling and excellence in the sales ceremony., • Provide effective guidance, coaching, and feedback to all team members to foster their professional development and a productive work environment., • Lead team meetings to share store performance updates and highlight key priorities., • Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers., • Demonstrates product knowledge and passes on this knowledge to the sales staff., • Ensure all employees always provide excellent customer service and experience., • Assists with the development of all Retail Associates, motivating them to meet store goals., • Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance., • Partners with the Retail Office to lead onboarding, training and development of all staff., • Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies., • Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing. Sales Performance & KPI Management: • Monitor and analyze key retail KPIs including conversion rate, average transaction value (ATV), units per transaction (UPT), and sales targets., • Implement action plans to drive sales growth and improve team performance., • Provide regular sales performance analysis and reporting to regional management and headquarters., • Motivate the team to consistently achieve and exceed sales objectives. Visual Merchandising & Brand Image: • Ensure the boutique presentation and visual merchandising are aligned with brand guidelines., • Coordinate with the Visual Merchandising team to implement seasonal product launches and window displays., • Maintain impeccable store standards to reflect the brand’s luxury positioning. Skills & Qualifications: • 5+ retail managerial sales experience in a high-end environment., • Previous retail experience in the South of France is a plus., • A passion for fashion and knowledge of current trends., • Attention to detail., • Strong interpersonal and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Flexibility to work weekends, holidays, and varying shifts., • Experience with POS systems or retail software is an advantage., • Familiarity with retail KPIs and sales performance metrics., • Ability to drive sales and grow business., • Experience motivating, leading and developing a team., • Passionate about customer service and selling., • Solution oriented with a strong business acumen and corporate exposure., • Working proficiency in English and Dutch is required., • Additional language skills are appreciated., • A positive, outgoing, high-energy personality., • Proficiency in all the Microsoft programs (Excel, PowerPoint, Word…), • Work authorization for the EU. What we Offer: • The opportunity to join a fast-growing fashion house., • Uniform Allowance, • Commissions on Sales, • Employee discounts including partner brands, • The chance to work alongside an international, dynamic, and motivated team. Join the Frame team and help us deliver an unforgettable shopping experience that celebrates timeless style and modern living.

Assistant Store Manager – Slowear London (King’s Road) Slowear is seeking an experienced and passionate Assistant Store Manager to join our boutique in King’s Road, London. This is a unique opportunity to take on a leadership role within a premium retail environment while also supporting the development of our new womenswear project. As an Assistant Store Manager, you’ll work closely with the Store Manager to ensure smooth daily operations, deliver exceptional customer service, and drive business performance. Your role will be pivotal in enhancing the customer journey, fostering long-term client relationships through CRM, and analyzing sales trends to help the team exceed targets. Key Responsibilities • Support the Store Manager in overseeing daily store operations and team performance, • Monitor and analyze store KPIs, identifying opportunities to drive sales and improve results, • Lead and support the execution of CRM strategies to build and retain a loyal client base, • Play an active role in the launch and development of the new womenswear category, • Train and motivate the team to deliver an exceptional customer experience aligned with the Slowear brand values, • Ensure adherence to all internal procedures, visual merchandising standards, and inventory management processes, • Promote and embody Slowear’s commitment to sustainability, inclusion, and timeless Italian style Profile • Minimum 2–3 years of experience in a premium or luxury retail environment, ideally in a leadership or senior sales role., • Preferred experience in both menswear and ladieswear fashion retail, • Strong CRM knowledge and clienteling mindset, • Comfortable with sales performance analysis and turning insights into actions, • A passion for quality craftsmanship, timeless fashion, and refined aesthetics, • Excellent communication, organizational, and team leadership skills, • Creative, proactive, and eager to contribute to the growth of a new product category Why Join Us At Slowear, we offer more than a job — we offer the chance to be part of a brand that celebrates lasting quality, cultural heritage, and authentic human connection. You’ll work in a dynamic and supportive environment, where your ideas and contributions truly matter. If you’re passionate about fashion with purpose and want to help shape the future of a brand rooted in slow living and timeless elegance, we’d love to hear from you. Apply now and join the Slowear world!

Join the Team Where Solutions Live! Robert Dyas isn’t just a shop. For over 150 years, we’ve been the "everything store" for our customers—from DIY experts to kitchen enthusiasts. We are looking for energetic, retail-loving Store Managers to lead our teams across the London Region. We need leaders who can turn a "where do I find a lightbulb?" moment into a five-star customer experience. The Role: What You’ll Do As a leader in our London stores, you aren’t just watching the clock; you’re running a business. Your mission is to make your store the heart of the high street. • Lead with Heart: Inspire, coach, and develop a diverse team to reach their full potential., • Drive the Numbers: Use your commercial savvy to hit KPIs, manage stock, and maximize sales., • The Customer First: Set the gold standard for service, ensuring every customer leaves with exactly what they needed (and maybe a few things they didn’t!)., • Master the Floor: From eye-catching merchandising to slick operations, you’ll keep the store looking sharp. What We’re Looking For • Retail Pedigree: Experience in a fast-paced retail management role is essential., • London Energy: You thrive in the fast-moving, unpredictable nature of London retail., • Problem Solvers: You’re proactive, resilient, and ready to tackle any challenge with a smile., • Commercial Spark: You understand how to read a P&L and turn data into floor-level action. Why Robert Dyas? We value our people as much as our history. When you join the family, you get: Competitive salary, performance based bonus, generous holidays, discount at Robert Dyas and sister companies - Ryman and Boux Avenue, not to mention the career growth. Ready to lead the way? If you have the passion for products and the people skills to match, we want to hear from you. Apply Now: Send us your CV and a brief note on why you’re the perfect fit for the Robert Dyas London team.

Head of Sales & Marketing – UK Location: London, United Kingdom Reports to: Global Commercial & Marketing Director Direct Reports: 1 (Account Manager) About Vida Glow Vida Glow is a leading ingestible beauty brand built on the belief that beauty begins from within. Known globally for our clinically proven marine collagen and science-backed formulations, Vida Glow is distributed across premium retailers, professional clinics, spas, and luxury department stores worldwide. As we continue to expand our presence in the UK and European markets, we are looking for an experienced Head of Sales & Marketing to drive brand growth, commercial performance, and retail partnerships across the region. The Role The Head of Sales & Marketing – UK will lead the commercial and brand strategy for Vida Glow across the UK market. This role requires a rare hybrid profile: a commercially driven sales leader who also has a strong understanding of brand marketing and premium retail activation. You will be responsible for managing key retail partnerships (including Boots and other premium beauty retailers), driving revenue growth, executing marketing activations, and ensuring Vida Glow’s brand presence continues to strengthen across the UK market. You will play a pivotal role in localising the global brand strategy to the UK, working directly with UK agencies to bring the plans to life and ensuring it’s relevancy to the UK consumer & competitive landscape. Reporting to the Global Commercial & Marketing Director, you will work cross-functionally with global teams while leading local market execution and managing one UK-based account management team member. Key Responsibilities Commercial & Sales Leadership • Own and deliver the UK sales strategy across retail, e-commerce, and professional channels., • Manage and grow key accounts including Boots and other premium retail partners., • Develop and execute Joint Business Plans (JBPs) with key retailers to drive sustainable growth., • Identify new distribution opportunities within premium beauty, wellness, and professional channels., • Forecast revenue, manage budgets, and deliver against sales and growth & profitability targets., • Lead the UK marketing strategy in alignment with global brand positioning., • Drive impactful retail marketing activations across Boots and other key accounts., • Partner with the global marketing team to localise campaigns, launches, and brand initiatives for the UK market., • Manage in-store visibility including merchandising, retail activations, sampling and promotional activity., • Work closely with retailers on co-funded marketing initiatives and media partnerships., • Lead the execution of new product launches in the UK market, ensuring strong retail rollout and marketing support., • Identify opportunities to expand category presence across ingestible beauty and wellness., • Manage and develop the UK Account Manager, supporting account growth and operational excellence., • Work closely with global teams across marketing, operations, finance, and supply chain., • Ensure seamless execution of retail launches, inventory planning, and commercial initiatives., • Support European expansion of Vida Glow across identified markets. Experience & Skills Required • 10+ years’ experience across sales and marketing within beauty, wellness, or premium consumer brands with a minimum of 4 years across brand marketing., • Strong experience managing major UK retail accounts (Boots experience highly preferred)., • Proven track record of delivering commercial growth within premium retail environments., • Experience executing retail marketing activations and joint business plans., • Strong understanding of the UK beauty and wellness market., • Demonstrated leadership experience managing teams., • Experience working with premium beauty, ingestible beauty, supplements, or wellness brands., • Background in both brand marketing and commercial sales roles in FMCG or Beauty Industry., • Experience working within high-growth or founder-led brands. Personal Attributes • Entrepreneurial mindset with a hands-on approach to growth., • Strong commercial instincts combined with brand sensibility., • Excellent relationship builder with retail partners., • Highly organised with the ability to balance strategy and execution., • Passion for beauty, wellness, and emerging health trends., • Highly collaborative, ability to work with multiple markets. Why Join Vida Glow • Join one of the leading ingestible beauty brands globally., • Work with a fast-growing, innovation-led brand., • Opportunity to shape and scale the UK market strategy., • Collaborative and entrepreneurial company culture.

Job Scope: The Bridal Experience Manager is responsible for overseeing and elevating the end-to-end bridal client journey, ensuring a seamless, luxurious, and emotionally engaging experience aligned with ELIE SAAB’s standards. This role combines ownership of the client experience, and operational coordination, while driving bridal business performance. Main Duties and Responsibilities: • Achieve and exceed individual quarterly and annual Bridal sales targets while maintaining the highest level of client satisfaction., • Drive boutique-level Bridal business performance, linking bridal sales to Ready-to-Wear (RTW) and accessories collections for brides and bridal parties., • Analyze sales performance metrics and client trends to identify growth opportunities, optimize appointment conversion rates, and increase Average Transaction Value (ATV)., • Lead initiatives to expand the boutique’s bridal client base and develop long-term loyalty strategies. Elevated Client Experience & Appointment Management, • Host and lead the complete bridal client journey, designing and executing a luxury, emotionally resonant experience from first consultation to final delivery., • Curate customized gown selections aligned with each bride’s style, personality, and wedding vision., • Build genuine relationships with brides, bridal parties, and families, fostering trust and loyalty., • Manage appointment schedules, fittings, and follow-ups with precision and discretion, anticipating client needs at every stage., • Follow up consistently with brides throughout the full lifecycle (initial consultation to final delivery)., • Ensure timely and professional responses to all client inquiries across channels (in-store, phone, email, digital platforms). Clienteling & Relationship Management, • Build and sustain a high-value bridal client portfolio, establishing the ELIE SAAB brand as a trusted advisor for brides and bridal parties., • Fully adopt and utilize the official clienteling/CRM tools to track interactions, preferences, milestones, and follow-ups. - Develop long-term relationships to generate repeat purchases and referrals., • Provide guidance to the boutique team on client engagement, appointment strategy, and upselling opportunities. Operational & Managerial Excellence, • Own the end-to-end bridal operations, including order management, alterations coordination, fittings, and final delivery, ensuring a flawless execution aligned with brand standards., • Ensure compliance with ELIE SAAB operational policies and boutique procedures, providing manager-level oversight for operational accuracy and efficiency in coordination with the management., • Track all bridal orders accurately and proactively follow up on production and delivery timelines., • Coordinate with alterations teams and designers to ensure a flawless fit and exceptional final presentation., • Coordinate payment processing with the Boutique Manager and ensure documentation accuracy., • Monitor and maintain proper stock levels of bridal materials (hangers, packaging, stationery, fittings tools., • Ensure bridal merchandising guidelines are implemented according to Head Office standards., • Submit daily sales and activity recap reports with accurate data and insights. Market Intelligence & Business Development - Stay updated with bridal trends, designers, and fashion forecasts to provide informed and elevated styling guidance., • Provide structured feedback to management regarding local market trends, competitor activity, and production-related insights., • Propose seasonal networking and partnership strategies targeting luxury hotels, concierge services, jewelry brands, wedding planners, and other relevant partners., • Support the planning and execution of Bridal trunk shows in collaboration with the Retail Department and key stakeholders. Brand Representation., • Act as a brand ambassador, embodying ELIE SAAB’s heritage, craftsmanship, and bridal savoir-faire at all times., • Mentor and guide boutique staff while coordinating with the Boutique Manager in luxury clients experience best practices when relevant, elevating the overall service standard., • Maintain impeccable professional conduct and personal presentation in line with ELIE SAAB brand expectations., • Collaborate regularly with Bridal Specialists and Boutique Managers across the company to exchange best practices, share insights, and ensure full alignment on the bridal experience across all boutiques. Position Requirements: • Education - High School Diploma or equivalent., • Experience - 8+ years of experience in an equivalent position in the high-end retail fashion industry., • Competencies - Strong Communication Skills - Strong Innovation, Initiative & Entrepreneurship Skills - Strong Problem Solving & Decision-Making Skills - Strong Managing & Developing Talent Skills - Strong Networking Skills - Strong Adaptability & Flexibility Skills

We are seeking an exceptional candidate on behalf of one of our long-standing clients — a phenomenal, fast-growing company we have partnered with for more than 22 years. Known for its collaborative culture and supportive, down-to-earth leadership, this is a business where talent is nurtured and careers can truly grow. This is your opportunity to lead and grow the ecommerce and retail channel for one of fashion’s most iconic names — Vera Wang Activewear, RTW. With the backing of a global group and the energy of a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. A strong buying and merchandising background is essential, ensuring the right product mix, stock flow, and commercial results. Why This Role Stands Out • Lead the ecommerce flagship for Vera Wang Activewear., • Full accountability for the retail arm and partnerships with ecommerce pureplayers., • Blend digital trading with buying and merchandising expertise., • Pivotal growth role with a direct impact on revenue and brand reach. Key Responsibilities Ecommerce Trading & Merchandising • Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity., • Apply buying and merchandising expertise to optimise stock, sell-through, and margin., • Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers., • Build and manage strong commercial relationships with digital retail partners, ensuring alignment on campaigns, pricing, and stock., • Own sales, margin, and profitability targets across ecommerce and partner channels., • Lead weekly and monthly reviews with actionable insights., • Oversee the full ecommerce process from product upload to fulfilment and returns., • Partner with logistics and customer service to ensure seamless delivery and customer satisfaction., • Keep the site aligned with seasonal campaigns and brand storytelling. Require skills and experience: • Proven ecommerce management experience in fashion, lifestyle, or sportswear., • Strong background in buying and merchandising — essential., • Experience managing partnerships with ecommerce pureplayers (e.g., Zalando, ASOS, Farfetch)., • Hands-on knowledge of ecommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, Magento)., • Strong commercial acumen with an analytical, data-driven approach., • Collaborative, entrepreneurial mindset with the drive to scale a new brand. Excellent salary Clear opportunities to learn, grow, and progress Work with a phenomenal, fast-growing company Collaborative culture with supportive, down-to-earth leadership

We are looking for a motivated, results-driven Junior Area Manager to join our rapidly growing European team. Reporting to the Senior Business Development Manager, you will support the management and development of our brand’s presence across a specific European region (The House of Creed, Balenciaga Fragrances, Bottega Veneta Fragrances). This role offers an excellent opportunity to develop your skills in sales, marketing, and brand management within the dynamic fragrances industry. You will work closely with distributors, retailers, and internal stakeholders to drive sales, increase brand awareness, and ensure consistent brand representation. Key Responsibilities Sales & Distribution Support • Support the Senior Business Development Manager in developing and executing commercial strategies to achieve regional sales targets., • Assist and support existing distributors and retailers by providing product knowledge, training, and promotional tools., • Monitor sales performance, analyze trends, and identify growth opportunities within the assigned region., • Coordinate and follow up on marketing activities and events to maximize brand visibility and drive sales., • Help the Senior Business Development Manager in strategizing the A&P (Advertising & Promotion) budget per country., • Contribute to the implementation of marketing campaigns and initiatives within the region., • Ensure consistent brand representation and compliance with visual merchandising standards across all points of sale., • Monitor competitor activity and market trends to identify opportunities and challenges., • Collect market feedback and consumer insights to support product development and marketing strategies., • Build and maintain strong relationships with distributors, retailers, and internal stakeholders., • Act as a point of contact for regional partners’ requests and inquiries., • Prepare regular reports on sales performance, marketing activities, and market trends., • Analyze data to identify key performance indicators and areas for improvement., • Contribute to the preparation of annual budgets and sales forecasts. Profile & Requirements • 1–2 years of experience in a similar role within the cosmetics industry., • Full professional proficiency in English (written and spoken); any additional language is a plus., • Strong analytical skills with the ability to interpret sales data and market trends., • Excellent communication and interpersonal skills, with a strong ability to build relationships., • Proactive, organized, and results-oriented mindset., • Ability to work in a fast-paced, international environment

We are looking for an enthusiastic Ecommerce Merchandiser to join our clients dynamic E-commerce team. In this role, you will execute trade and merchandising plans across all our clients websites, ensuring an exceptional online shopping experience. You will collaborate with creative teams to deliver world-class product content and engaging user journeys. Using tools like Hotjar and Google Analytics, you’ll analyse and optimise site performance to improve click-through rates and conversions. You will report key metrics and insights to stakeholders and implement actions that drive continuous improvement. Working closely with product managers, marketing, and Ecommerce teams, you will manage the full end-to-end online product lifecycle. This includes product creation, content management, pricing, promotions, and site merchandising. You will also monitor on-site search, competitor activity, and customer behavior to identify opportunities for enhancement. The ideal candidate will have experience with ecommerce platforms, CMS systems, and analytics tools, with a keen eye for detail and a passion for delivering outstanding online retail experiences.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in London Heathrow Airport, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 40 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

About Maison Crivelli: “Perfume is a living experience.” —Thibaud Crivelli Maison Crivelli was created to surprise, delight and offer a multi-sensorial experience for all fragrance explorers around the world. Each scent unexpected and mind-blowing encounters with perfume ingredient each scent which reveals you the beauty of your daring personality. About the role: We are looking for full time and part time Brand Ambassador’s for our Maison Crivelli counters in Selfridges and Harrods with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week. As a Fragrance Ambassador for Maison Crivelli, you will be the face of our brand in-store, providing exceptional customer service, driving sales, and fostering a uniquely memorable shopping experience for our clientele. With a passion for fragrances and a dedication to teamwork, you will play a pivotal role in achieving sales targets, taking the customer on a journey of luxury discovery and sharing knowledge and expertise about our brand. Key Responsibilities Sales & Service Excellence: • Actively engage with customers to understand their fragrance preferences and curiosities and guide them in selecting the perfect scents from our collection., • Utilise effective sales techniques to meet and exceed individual daily, weekly and monthly targets., • Provide personalised recommendations and upsell complementary products to enhance the customer’s fragrance experience and satisfaction., • With expert knowledge and effective storytelling, maximise new launches and overall portfolio mix of business., • Actively cultivate a superior service culture focusing on the consumer as the # 1 priority by offering outstanding customer service and experiences to drive long term brand loyalty., • Positively contribute to driving store & brand KPI’s including service excellence, brand consistency and improvement across all other key service drivers., • Build and develop your own client base using exceptional service skills to nurture customer relationships, that you will maintain through a unique personal service. Product Knowledge • Demonstrate an in-depth understanding of Maison Crivelli's fragrance catalogue including the ingredients, scent profiles, the story behind the creations and the craftsmanship of each product., • Stay informed about industry trends and competitors' products to effectively communicate the unique value propositions of Maison Crivelli's fragrances., • Continuously expand your knowledge through training sessions and self-directed learning to confidently address customer enquiries and enhance the overall shopping experience. Working as part of a team • Collaborate closely with fellow Fragrance Ambassadors and store staff to achieve collective sales goals and maintain a cohesive team environment., • Share best practices, tips, and insights with team members to optimise sales performance and deliver exceptional customer service consistently., • Support team initiatives, such as store events, product launches, and promotional campaigns, to drive foot traffic and increase brand awareness for Maison Crivelli., • Communicate relevant information and commercial feedback to the business manager and colleagues when required. Standards • Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising and hygiene standards. Always adhere to brand guidelines and correct utilisation of all selling/demonstration tools, taking regular action to ensure the counter complies with these., • Complete all administration accurately, legibly and on time - including personal retail sales reporting and any other specific administration that is required by the BM. Skills & Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work across all shifts, days and peak trading periods.