Retail merchandising jobs in United Kingdom

Our client is a very high-end Jewellery company based in Central London and seeking an experienced Merchandising Planner. Must have a background within Jewellery or High-End Retail. General Purpose of the Position: The Merchandising Planner supports sales forecasting, inventory planning, and production coordination to ensure optimal product availability across the retail network. The role works clos... ZIPC1_UKTJ

As an Assistant Store Manager at Vision Express, you’ll support the Store Manager in overseeing the daily operations of the Cheshunt Tesco store. This includes leading and developing the team, delivering excellent customer service, achieving sales targets, and maintaining high standards of visual merchandising and store presentation. You’ll play a key role in supporting the Store Manager by taking ownership, leading with initiative, and bringing energy and personality to the store. This is a great opportunity to step into a store environment where you can build your leadership capability and progress your career in retail management. Alongside the Store Manager, you’ll support with administrative tasks such as stock ordering and management, cash handling, and reporting. You’ll help create a positive, high-performing culture where colleagues feel motivated and supported to deliver their best. All our colleagues play a key part in our mission of helping our customers to ‘Step Out in Confidence’ by providing tailored and effective eye care and eyewear solutions, helping customers maximise their visual potential and enhance their lifestyle.Benefits•Free eyewear annually with immediate eligibility•Monthly bonus potential up to £350 plus uncapped commission•Family and friends discount of up to 75% with free eye tests•33 days annual leave with the opportunity to buy or sell holiday•Employee Assistance Program offering confidential support for your wellbeing•Opportunities to get involved in the OneSight EssilorLuxottica FoundationSkills and experience we value•Strong people leadership capability, with a passion for developing others•Leading with initiative, personality, and drive to deliver results•Solving complex problems for colleagues and customers•Being customer-obsessed and delivering exceptional service•Influencing others with a positive and engaging approach•Active listening and showing empathy towards customer and colleague needs•Staying calm and supportive in challenging moments•Working collaboratively with the Store Manager and wider team to achieve store targets•Bringing energy and confidence while representing the brandWhy Vision Express? At Vision Express, you’ll be part of something bigger. With over 550 stores across the UK and Ireland, you’ll have opportunities to share knowledge, develop new skills, and progress your career in retail leadership. We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.

Seasonal Visitor Centre Supervisor Location: Northumberland Estates – Syon Park Salary: Competitive Days/Hours: Sunday, Monday & Tuesday, 08:00 – 17:00 Function: House Opening, March – October. Although the position runs seasonally from March to October, we are looking to appoint a suitable candidate as soon as possible Purpose of job: We are seeking a professional, friendly, and highly organised Visitor Centre Supervisor to join our team on a seasonal basis. This role is an excellent opportunity for an individual with strong customer service and administrative experience to become the first point of contact for visitors, clients, and guests, helping to create a welcoming and positive experience while supporting the day-to-day operations of the Visitor Centre and Estate Office. This is a seasonal position running from March to October, with the opportunity for the role to become permanent for the right candidate. Key Responsibilities: Visitor Services & Customer Experience • Welcome and assist visitors to the estate, always providing professional and friendly customer service., • Manage admissions, ticket sales, retail transactions, memberships, and general visitor enquiries., • Provide accurate information and directions regarding the house, gardens, events, and facilities., • Handle customer complaints and queries efficiently and professionally., • Ensure the Visitor Centre and reception areas are maintained to a high standard of cleanliness and presentation., • Monitor visitor flow and support a positive visitor experience throughout the site. Reception & Administrative Duties • Operate the main reception area, answering incoming telephone calls and email enquiries promptly and professionally., • Direct calls and enquiries to the appropriate departments when required., • Carry out general administrative duties including filing, photocopying, data entry, correspondence, and record management., • Support the Estate Office with day-to-day administrative tasks and communications., • Manage deliveries and operate bollard access systems where required. Retail & Stock Management • Oversee retail operations within the Visitor Centre, including sales, merchandising, and stock presentation., • Monitor stock levels and coordinate stock ordering and replenishment., • Maintain accurate stock records using internal systems and update pricing information as required., • Conduct stock checks, annual stock takes, and monthly stock reporting., • Monitor perishable stock and ensure compliance with stock rotation procedures. Cash Handling & Financial Administration • Process cash and card transactions accurately and securely., • Complete daily cashing-up procedures, banking, and financial reporting., • Carry out safe checks and maintain accurate records of takings and petty cash., • Prepare weekly figures and monthly financial reports as required. Staff Supervision & Operations • Support the supervision and training of Visitor Centre staff., • Coordinate and maintain staff rotas using rota management systems., • Ensure staff provide consistently high levels of customer service and operational support., • Assist with the implementation of operational procedures and health & safety requirements. Memberships & Bookings • Process membership applications, payments, renewals, and pass creation for relevant schemes., • Manage group booking enquiries via telephone and email., • Coordinate tour bookings using internal diary systems and maintain communication with organisers., • Raise invoices and maintain accurate booking records. Security & Site Responsibilities • Undertake keyholder responsibilities including end-of-day site checks, locking procedures, and alarm setting when required., • Carry out garden lock-up procedures on weekends and bank holidays, ensuring all visitors have exited safely., • Secure gates, visitor areas, and estate facilities as part of operational closing procedures. Personal Skills & Attributes • Strong organisational and multitasking abilities., • Excellent customer service and interpersonal skills., • Professional verbal and written communication skills., • Experience within a visitor attraction, retail, hospitality, or customer service environment., • Competent in Microsoft Office and administrative systems., • Strong attention to detail and accuracy in administrative and financial tasks., • Ability to work independently and as part of a team in a fast-paced environment. To Apply If you feel you are a suitable candidate and would like to work for Northumberland Estates, please do not hesitate to apply.

CLIENT: Trusted & established jewellery brand Fortunately for all who read this recruitment feature – this client in their home market is one of their domestic market’s most widely distributed, trusted and established jewellery brands. For over the last two decades they have traded under a single brand name and consequently delight discerning fine jewellery buying consumers at now more than 200 store locations worldwide. Their trading vision is ‘growing together’ and for the very first time ever the brand is to be showcased in West London, England, in a beautiful new store setting of their very own. The Role: • Supported by colleagues overseas, you will be the prime business operator accountable for all on site. Your slickness of managing best store protocols will be required, be it store infrastructure, carefully selected colleagues, and of course accomplishment of set trading goals., • There is no area retail-wise that you are not able to positively drive standards to be best of market expectation. Inventory security, in-store visual merchandising, to team set-up and establishing best client service protocols that must be deliverable at each client service opportunity., • A sphere of excellence is your ability to communicate, be it your own team, those colleagues occasionally away operating in other international markets, as well as local suppliers and service providers., • A pleasurable aspect of the challenge ahead will be to get all right first time, and a new area to you may be an involvement of press/industry liaison who will be keen to learn ever more. Requirements: • You will need experience of managing your own store solo previously, ideally within the jewellery trade., • Already within your career you have demonstrated the capability to team and brand build., • This remit will require an element of personal ownership/buy-in to the many tasks ahead where your skills have the headroom to make a real difference., • There is a need for much forward planning and scheduling, with a keen eye to optimise staffing where most can be commercially gained., • Alongside your retailing prowess, you are able to strategise to achieve maximum profitability, but not at the cost of client joy and satisfaction once in-store. Summary Capturing a career chance that is not pre-written and where your own efforts can be influential in growing a new brand is a remarkable opportunity. The company’s heritage, craftsmanship is in-twined with their merchandise being ever on trend, is underpinned by great marketing, be it in-store, online or via social media. Your contribution from your first day will be to replicate and proudly establish this further company trading milestone. An incredible feat of corporate expansion that marks approaching fifty years of constant corporate expansion. So don’t wait, apply today and contribute your uniquely special retailing talents – we look forward to being introduced… To apply please forward your personal CV to Jolyon Marshall at the address indicated below.

Retail Merchandiser - Driver Retail Merchandiser (Morrisons) Working Days: Monday and Wednesday 9am-10am Working Hours: Minimum 2 hours a week - flexible to support with additional hours when required. Home delivery required on a weekly basis for Point of Sale Job Description: As a retail merchandiser within the Dee Set team, every day is different and unique, just like you! We are seeking a highly organised and self-motivated individual to support the delivery of supplier-funded Point of Sale (POS) materials across the Morrisons estate. This field-based role involves direct implementation of in-store POS campaigns to drive product visibility and increase sales through engaging, impactful displays. Key Responsibilities: • Execute the installation of supplier-funded POS across designated Morrisons stores, ensuring alignment with brand guidelines and promotional plans., • Processing from receipt to placement, ensuring all materials are correctly installed and merchandised., • Shifts will be in-store every Monday and Wednesday, with hours varying based on workload and seasonal promotional activity., • Flex working hours to meet seasonal activity, including major promotional periods such as Christmas, Easter, and summer campaigns., • Liaise with staff to coordinate access and ensure smooth execution of campaigns., • Capture photographic evidence and detailed records of completed installations for reporting purposes., • Provide feedback, challenges or successes related to POS campaigns., • Maintain high standards of professionalism and in-store presentation representing both the client and supplier brands. Ideal Candidate: • Strong attention to detail with the ability to follow detailed planograms or promotional briefs., • Reliable and punctual, with a strong commitment to meeting tight deadlines., • Confident communicator who can build positive relationships with store teams., • Ability to work independently, manage time effectively, and travel between locations as required., • Capacity to receive home delivery of POS to walk into store as required. About you: By being a great role model, warm, friendly, solution focused, and innovative in everything you do, you will be part of our Retail Merchandising Team who are passionate about delivering great results in a great place to work. We'd love you to join our team if you are: • Confident working alone and using your own initiative, • Love delivering great standards and service for our customers, • Competent in using technology - using multiple apps at the same time on your mobile device, • Happy to use your own smartphone or tablet for work purposes What's in it for you? Dee Set are retail experts with over 15 years of experience supporting brands to be better, faster and more cost-effective in retail. We have the people, passion and technology to be your perfect choice. • Extra hours of work available throughout the year, • Contributory Pension Scheme (If you are over 22 and earn at least £10,000 per year), • Flexible Holiday Scheme- Including extra days for long service, • Colleague Benefits & discounts (via our internal rewards portal), • Training, Support and Ongoing Development provided, • A full driving licence with access to your own vehicle and be willing to travel between stores. Join our team and enjoy exclusive access to The Colleague Hub – packed with discounts and offers all year round! INDMP

Retail Merchandiser - Driver Retail Merchandiser (Morrisons) Working Days: Monday and Wednesday 9am-10am Working Hours: Minimum 2 hours a week Home delivery of Point of Sale required on a weekly basis Job Description: As a retail merchandiser within the Dee Set team, every day is different and unique, just like you! We are seeking a highly organised and self-motivated individual to support the delivery of supplier-funded Point of Sale (POS) materials across the Morrisons estate. This field-based role involves direct implementation of in-store POS campaigns to drive product visibility and increase sales through engaging, impactful displays. Key Responsibilities: • Execute the installation of supplier-funded POS across designated Morrisons stores, ensuring alignment with brand guidelines and promotional plans., • Processing from receipt to placement, ensuring all materials are correctly installed and merchandised., • Shifts will be in-store every Monday and Wednesday, with hours varying based on workload and seasonal promotional activity., • Flex working hours to meet seasonal activity, including major promotional periods such as Christmas, Easter, and summer campaigns., • Liaise with staff to coordinate access and ensure smooth execution of campaigns., • Capture photographic evidence and detailed records of completed installations for reporting purposes., • Provide feedback, challenges or successes related to POS campaigns., • Maintain high standards of professionalism and in-store presentation representing both the client and supplier brands. Ideal Candidate: • Strong attention to detail with the ability to follow detailed planograms or promotional briefs., • Reliable and punctual, with a strong commitment to meeting tight deadlines., • Confident communicator who can build positive relationships with store teams., • Ability to work independently, manage time effectively, and travel between locations as required., • Capacity to receive home delivery of POS to walk into store as required. About you: By being a great role model, warm, friendly, solution focused, and innovative in everything you do, you will be part of our Retail Merchandising Team who are passionate about delivering great results in a great place to work. We'd love you to join our team if you are: • Confident working alone and using your own initiative, • Love delivering great standards and service for our customers, • Competent in using technology - using multiple apps at the same time on your mobile device, • Happy to use your own smartphone or tablet for work purposes What's in it for you? Dee Set are retail experts with over 15 years of experience supporting brands to be better, faster and more cost-effective in retail. We have the people, passion and technology to be your perfect choice. • Extra hours of work available throughout the year, • Contributory Pension Scheme (If you are over 22 and earn at least £10,000 per year), • Flexible Holiday Scheme- Including extra days for long service, • Colleague Benefits & discounts (via our internal rewards portal), • Training, Support and Ongoing Development provided, • A full driving licence with access to your own vehicle and be willing to travel between stores. Join our team and enjoy exclusive access to The Colleague Hub – packed with discounts and offers all year round! INDMP

Web & Marketing Assistant - London Salary: £26,900 London - Southwark/Blackfriars Hours: 9-6 - fully office based Are you passionate about sci-fi, comics, gaming or the Marvel universe? This could be your chance to turn your interests into a career. We're working with a leading UK retailer specialising in science fiction, film, TV, gaming and pop culture merchandise, known for bringing fans closer to the worlds and characters they love. They are now looking for a detail-driven and enthusiastic Web & Marketing Assistant to join their digital team. The Role Reporting to the Digital Content Manager, you'll play a key part in keeping the company's e-commerce platform accurate, engaging and up to date. You'll collaborate regularly with Marketing, IT, and Buying & Merchandising teams to ensure content is delivered to a high standard. Key Responsibilities • Upload and maintain product listings on the website, • Review and update product records to ensure accuracy and quality, • Conduct research across a wide range of products to support listings, • Source, edit and manage product imagery and descriptions, • Monitor and report on product upload progress to your line manager, • Perform daily checks of landing pages for accuracy and functionality, • Maintain consistency across the web store database, • Support the creation of weekly newsletters, • Assist with occasional marketing activity including:, • Events, signings and conventions, • In-store POS and signage, • Digital content for social media Essential Skills & Experience • A passion for sci-fi, comics, gaming, marvel or similar, • Strong working knowledge of MS Office (especially spreadsheets and documents), • Experience using Adobe Photoshop, • Familiarity with FileMaker or similar databases, • Ability to manage multiple priorities under tight deadlines, • Exceptional attention to detail Why Apply? This is a fantastic opportunity to join a business at the heart of pop culture retail. If you're someone who genuinely loves comics, sci-fi worlds, gaming or Marvel-and want to build a career in digital and marketing-this role offers the perfect blend of passion and profession. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Regional Support Supervisor Purpose of your role: Working Hours: Working 37.5 hours per week, over 5 days, flexibility for weekend working will be required for this role. Driver Requirement: Access to own car is essential for this role as traveling is part of the job. Role is covering the following areas London, Greater London and the following postcode areas: SO/PO/RG/GU Supporting Regional Performance Managers in managing the day-to-day activity and running of departments within stores. Building relationships, effective coaching of teams and delivering consistent operational and commercial standards. Driving sales and profitability through the performance and development of the Field Merchandising Teams. Key Objectives: • Supporting the Regional Performance Manager to Implement and maintain the appropriate operating standards and principles across the area to maximize consistency and results, always seeking to improve our service to internal and external customers., • Supporting and coaching individuals to meet the business targets., • To be aware of monetary budget through payroll and expenses., • To be fully flexible and reactive to the Regional Performance Manager requests at all times. Responsibilities of the role: Coaching and leadership: • To support in delivering the field Merchandising Retail strategy., • To support in the communication of business and regional objectives to store teams., • To identify underperforming stores, liaise with the Regional Performance Manager, and support in the plan to drive performance in the area., • To collate and provide constructive feedback to colleagues and the senior team., • To support compliance in the delivery of all activity - promotional and trading., • To work with the store, Regional Performance Manager and merchandising team, building relationships, and supporting communication., • To be highly organised through planning workload and managing time in an effective way., • Attend team meetings when applicable, celebrate success, share best practice, and drive consistency across the area., • Support in the development of new business opportunities., • Support in the development of new policies, procedures, and technology., • Support in developing a culture of teamwork, resilience, and high performance., • Adopt a coaching style of leadership within the team., • To be computer literate with working knowledge of Excel, Word, Power Point and all Dee Set systems. People: • To ensure that training, coaching and development of merchandising colleagues is delivered including D Learning., • To work with the Regional Performance Manager and to ensure all on the job training is completed., • To support in performance reviews of the merchandising team and identification of individuals with potential for development and growth., • To support delivery of HR process and policies through the line. Customer Service: • Ensure we follow procedures and provide the support to deliver maximum on-shelf availability., • Ensure that the merchandising proposition is delivered consistently in all stores., • Ensuring all colleagues are aware of specific procedures and policies in line with customer's guidelines and are adhering to them., • Ensure that the team delivers and maintains a fast, friendly and efficient service to both internal and external customers., • Develop and maintain the image and perception of the Dee Set brand & ensure it is known both internally and externally for its exceptional service., • Always role model exceptional customer service in store, engaging in communication with store management teams to build strong relationships., • Support in ensuring all customer complaints are dealt with in a fast, positive and professional manner. INDHP

Flagship Store Manager - Premium Homewares Retail Westfield White City, London £36,000 basic + uncapped commission + benefitsAre you a commercially driven retail leader with experience in homewares, furniture, or premium lifestyle products? Do you thrive in a consultative sales environment where customer experience and commercial performance go hand in hand?We're recruiting for a Flagship Store Manager to lead a high-profile store within a premium homewares retail business, specialising in high-quality, design-led products that enhance everyday living.The RoleAs Flagship Store Manager, you will take full ownership of store performance, leading from the front in a consultative, customer-first home retail environment.You will: Drive sales performance, KPIs, and profitability Lead, coach, and develop a high-performing retail team Deliver a premium, personalised customer experience centred around home and lifestyle solutions Inspire customers through product knowledge, storytelling, and in-store experience Manage all aspects of store operations, visual merchandising, and compliance Build a culture of accountability, energy, and excellence What We're Looking For Proven experience as a Store Manager / Senior Retail Manager within homewares, furniture, interiors, or premium retail Strong track record of delivering against sales targets and KPIs Experience leading commission-driven teams Passion for customer experience, interiors, and lifestyle retail A hands-on leader who leads from the front Strong commercial awareness and organisational skills What's in it for You? Competitive basic salary circa £36,000 Uncapped commission - strong earning potential Opportunity to lead a flagship, high-footfall homewares store Work with a premium, design-led product range Excellent training, development, and career progression Comprehensive company benefits package Why Join?This is not just another retail management role. It's an opportunity to: Lead a destination store in one of the UK's busiest shopping centres Represent a premium homewares brand that genuinely enhances customers' lifestyles * Build a career with a growing, innovation-led retail business Apply NowIf you're ready to step into a flagship leadership role within premium homewares retail, where service, performance, and brand experience are key - we want to hear from you.Mandeville is acting as an Employment Agency in relation to this vacancy.

Role: Temporary Luxury Sales Assistant Location: Sloane Street Start Date: ASAP Our client is seeking an experienced and sales-driven temporary Sales Associate to join their luxury retail team based in their flagship Sloan Street boutique. Specialising in luxury bespoke and RTW womenswear they are looking for someone to provide a personalised service to their elite clientele and represent them with the highest standards of professionalism and expertise. Key Responsibilities • Drive sales and exceed targets by utilising strong product knowledge and sales techniques across Ready-to-Wear and Made-to-Order services., • Deliver a luxury, personalised shopping experience, offering bespoke styling advice and tailored solutions to clients., • Manage the full sales cycle for both existing and new clients, ensuring a seamless and elevated experience., • Achieve individual and store KPIs, contributing to overall store performance., • Support business development by identifying new VIC clients and nurturing high-potential leads., • Support visual merchandising to maintain a premium in-store experience aligned with our client's positioning., • Work closely with stock and inventory teams to ensure product availability. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Commercial Finance Manager | High - Growth Consumer South West London (Hybrid) ASAP Start | 1 - 2 Months Paternity Cover | Potential to go Permanent Up to £75,000 We're partnering with an exciting, high-growth company to appoint an experienced Commercial Finance Manager into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance • Act as a trusted finance partner across all departments and build strong relationships, • Provide the right balance of support and constructive challenge to drive performance, • Deliver clear, actionable insight to senior stakeholders, • Prepare and track KPIs to optimise key business drivers, • Attend weekly trading meetings and translate performance into forward-looking actions Planning & Forecasting • Play a lead role in budgeting and reforecasting cycles, • Manage and evolve financial planning models, • Monitor weekly performance and assess impact on forecast, • Support scenario planning in a fast-moving trading environment Commercial Analysis • Deliver sales and margin variance analysis, • Partner closely with Buying and Merchandising to drive efficiencies, • Lead CAPEX forecasting, reporting and post-investment reviews, • Produce robust financial appraisals to support decision-making Team Leadership • Support, coach and develop a team of three direct reports, • Foster a positive, collaborative team environment What We're Looking For • Fully Qualified Accountant (ACA / ACCA / CIMA), • Proven experience in a commercial finance or business partnering role, • Retail, consumer or multi-site experience highly beneficial, • Strong financial modelling and Excel capability, • Confident communicator able to influence non-finance stakeholders, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced, evolving environment We're looking for someone who is: • Commercially curious and proactive, • Down to earth and approachable, • Comfortable rolling their sleeves up, • Calm and solutions-focused under pressure, • A natural relationship builder, • Happy in a fast-moving, less corporate culture, • Someone who gets stuck in and just makes things happen If you're a commercially minded finance professional who enjoys pace, ownership and working closely with the business we'd love to hear from you. BH36291

An exciting opportunity to join a British Multinational Jewellers based in Central London has arisen for an experienced Merchandiser. General Purpose of the Position: The Merchandising team supports the execution of assortment planning, stock allocation, and inventory management to ensure optimal product availability across the retail network. The role collaborates closely with Merchandising Partner... ZIPC1_UKTJ

Join a Market-Leading Retailer - Assistant Manager | Croydon | Up to £35,000Job Title: Assistant ManagerLocation: CroydonSalary: Up to £35,000 per annumJob Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities • Take ownership of a department and step up as Duty Manager when required, • Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control, • Drive exceptional customer service and team engagement, • Oversee stock control, merchandising, and compliance standards, • Ensure Health & Safety procedures are always followed, • Analyse store data to identify areas for improvement and growthWhat We're Looking For, • Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment, • A hands-on leader who thrives on the shop floor and motivates others, • Strong organisational and communication skills, • Passionate about customer service and hitting targets, • Proactive and eager to develop into a future Store ManagerWhy Join Us?, • Competitive salary - up to £35,000, • Fast-paced, exciting environment with genuine career progression, • Be part of a business that's expanding rapidly across the UK, • Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our Croydon success story. BH35608

Ecommerce Merchandiser Permanent Location: London - 4 days onsite / 1 day at home Salary: £38,000 - £42,000 (+ benefits) We are looking to recruit an Ecommerce Merchandiser for a fast-growing online retail business. This is a great opportunity for someone with experience in ecommerce merchandising, online trading, commercial analysis or digital retail who enjoys using data to improve sales performance,... ZIPC1_UKTJ

Web AnalystLondon - hybrid working (3 days in office) Up to £46,000 + bonus This is a key analyst hire for a growing digital and ecommerce team, offering real influence at the point where commercial decision making meets modern data and analytics. You will play a central role in helping the business move beyond static reporting towards insight that genuinely shapes digital trading performance. The CompanyThey are a well-established, premium omnichannel retailer with a strong digital presence and an increasing focus on using data to guide commercial strategy. The organisation blends online and physical retail, with a customer centric mindset and a clear commitment to sustainable, long-term growth. Data is becoming a core enabler across ecommerce, marketing and onsite trading teams. The RoleYou will sit between ecommerce stakeholders and the data engineering function, translating digital trading questions into meaningful analysis and clear data requirements. • Analyse ecommerce performance across the full digital funnel, from traffic through to conversion, • Build and maintain Power BI dashboards used by commercial and trading stakeholders, • Deliver ad hoc analysis to explain changes in traffic, conversion and revenue, • Generate actionable insights to support onsite trading, merchandising and marketing decisions, • Investigate GA4 tracking to identify gaps in events, parameters and definitions, • Translate business questions into clear briefs for data engineers, • Support data quality checks and ongoing improvement of digital data foundations Your Skills and Experience • Strong commercial experience in ecommerce or digital retail analytics, • Confidence working with GA4, including the event and parameter model, • Strong Power BI capability, including DAX and semantic modelling, • Solid understanding of ecommerce trading metrics and funnel performance, • Ability to communicate insights clearly to non-technical stakeholders, • Comfortable working with data engineers to define data requirements Nice to have experience includes GTM or data layer exposure, BigQuery or GA4 exports, Python, or paid media analytics, but these are not essential. What They Offer High visibility role with direct access to senior ecommerce stakeholders • Opportunity to grow alongside a developing data function and broaden commercial impact How to ApplyApply now to learn more about this Digital Data Analyst opportunity and how it could fit your next career move.

Digital Data AnalystLondon - hybrid working 2-3x a week Up to £48,000 This is a standout opportunity to join a growing digital analytics function at a pivotal stage of its evolution. The role offers real influence, sitting at the intersection of ecommerce, trading and data engineering, with the chance to shape how digital insight is used across the business. The CompanyThey are a premium omnichannel retailer with a strong online presence and a clear focus on long-term, sustainable growth. The business combines digital commerce with physical retail and places a strong emphasis on customer experience, wellbeing and inclusive ways of working. Data plays an increasingly important role in how commercial decisions are made. The RoleYou will act as the bridge between ecommerce stakeholders and the data engineering team, turning digital trading questions into clear, actionable insight. • Analyse ecommerce performance across the full digital funnel, from traffic through to conversion., • Build and maintain reporting and dashboards in Power BI used by senior commercial stakeholders., • Deliver ad hoc analysis to support onsite trading, merchandising and performance marketing decisions., • Investigate changes in traffic, conversion and revenue, separating tracking issues from UX, marketing or trading drivers., • Assess GA4 tracking and identify gaps in events, parameters and definitions., • Translate business questions into clear data requirements and briefs for data engineers., • Support data quality checks and ongoing improvement of digital data foundations. Your Skills and Experience • Strong commercial experience in ecommerce or digital retail analytics., • Confident working with GA4, including events, parameters and ecommerce measurement., • Strong Power BI capability, including DAX and semantic modelling., • Ability to explain ecommerce metrics clearly and commercially to non technical stakeholders., • Experience working with digital funnels and onsite performance analysis. Comfortable collaborating with data engineers and understanding how digital data flows into a warehouse. Nice to have experience includes GTM or data layer exposure, BigQuery or GA4 exports, Python for automation, or paid media analytics, but these are not essential. What They Offer • Salary up to £48,000 plus a competitive benefits package., • Hybrid working with two days per week in the London office., • High visibility role with genuine influence over how digital data is used. Opportunity to grow alongside a developing data function and broaden commercial impact. How to Apply Apply now to learn more about this Digital Data Analyst opportunity and how it could fit your next career move.

Job Title: Junior Garment Tech Department: Product Contract type: Permanent, 40 hours per week Location: The Fold’s Head office in Bermondsey. Hybrid working- 4 days per week in the office The Fold is a British womenswear brand redefining modern luxury workwear for today’s career woman. With a multi-channel presence—led by e-commerce and with 2 London stores in Chelsea and the City, we’ve built a loyal global following particularly in the UK and US. We’re ready for further international growth expanding our mission to empower women worldwide to get up, dress up and show up! Role Overview: As a Junior Garment Technologist, you will report to the Head of Technical and work closely with Design, Buying, Production, and Merchandising to support the delivery of a consistent, high-quality product across all categories. You’ll play a key role in supporting the technical development process, contributing to fit sessions, updating specifications, and helping to ensure all products meet brand standards from development through to production. You’ll work across multiple product areas, assisting in managing timelines, tracking progress, and ensuring alignment with the critical path. Working as part of a collaborative team, you’ll support day-to-day technical activities, maintain accuracy in documentation, and help ensure clear communication with suppliers and internal stakeholders. This role offers the opportunity to build strong technical foundations while gaining exposure to the full product lifecycle in a fast-paced, design led environment. Key Responsibilities: 1. Technical Development & Fit Support You’ll support the technical and design teams to ensure product fit, quality, and aesthetic standards are delivered consistently • Support the Technical and Design teams to ensure the Fold aesthetic is achieved across all products, • With guidance from the Senior Garment Tech, support fit consistency across the collection, ensuring garments meet brand quality standards, • Assist in the block development process across categories, • Work closely with pattern cutters and graders to ensure construction methods are followed accurately by suppliers 2.Fit Sessions & Product Development You’ll play an active role in supporting fit sessions, learning best practice and gradually taking ownership of product areas • Assist in fit meetings with Design, taking detailed notes and supporting follow-up actions, • Develop your technical understanding to begin owning fit on selected product areas, • Ensure tech packs are updated with fit comments and measurement specifications, and communicated to suppliers in line with the critical path 3.Critical Path & Product Tracking You’ll help ensure technical processes remain on track, maintaining accuracy across product development stages • Maintain and update the sample stage tracker throughout the sealing process, • Support adherence to the critical path, ensuring all updates and actions are completed on time, • Assist in risk assessment of product, working closely with Buying and Production teams 1. Quality Control & Data Management You’ll support quality processes and ensure accurate product data is maintained across systems • Manage the QC sample process, ensuring standards are met before production, • Update garment and care information on NetSuite for e-commerce use, • Maintain accuracy across product documentation and technical data 1. Team Support You’ll support the wider technical team with day-to-day activities, contributing to a collaborative and efficient working environment • Assist with general technical team tasks, supporting smooth day-to-day operations, • Build strong working relationships across Design, Buying, and Production About You You’ll be a detail-focused and reliable technical professional, with a solid understanding of product and the ability to support fit, quality, and technical development across the collection, with: • Very good technical background across multi-product categories, • 4–5 years’ experience in a Garment Tech team, ideally within a premium fashion environment, • Experience fitting garments, with a strong understanding of patterns and garment construction, • Working knowledge of garment grading and specifications, • Strong understanding of premium product standards and execution, • Confident communicator, able to collaborate effectively across teams, • A collaborative team player who builds strong working relationships with ease, • Keen to continue developing technical skills and gaining confidence across the product lifecycle Benefits & Perks: We believe great work happens when people feel supported, valued, and inspired—here’s how we make that happen: • 33 days holiday (25 days + bank holidays) + option to buy more!, • Competitive pension scheme, • Salary sacrifice options (pension & childcare), • Financial wellbeing platform to support your goals, • £1,250 annual The Fold gift voucher, • Bike to work scheme to save on bikes & equipment, • Employee Assistance Programme (confidential wellbeing support when you need it), • Eye care support, • Enhanced maternity pay, • Friends & family discount – enjoy 50% off full retail price, • Monthly social events, plus summer & Christmas parties, • Summer Fridays for that early start to the weekend, • Fully stocked snack cupboards, fresh fruit, plus great coffee & tea, • Opportunities to give back through volunteering with our charity partner, Smart Works Unfortunately due to the number of applications we receive, we are only able to respond to those that are successful to the next stage. Diversity and Inclusion We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

As Head of Design, you will lead the creative and trend direction of their wholesale business across both branded and white-label collections for women's and kids' products. This is a product-led, commercially focused role where you will define what we create for our retail partners. You will set the trend vision, build ranges that work across different retailers and markets, and ensure we consistently deliver products that are both design-led and commercially strong. You will collaborate closely with our D2C teams to leverage customer insight, but the primary focus is on driving growth across wholesale. 1 WFH DAY A WEEK 4 DAYS IN THEIR LONDON OFFICE - THERE IS NO NEGOTIATION ON THIS. SALARY: UP TO 65K Key Responsibilities Product & Trend Direction Lead trend direction across all wholesale categories, including accessories, tech and apparel Set seasonal colour palettes, prints, graphics and key product stories Translate trends and consumer insight into a commercially viable product Identify new product opportunities and categories Range & Partner Development Oversee the development of all wholesale ranges from concept to final product Build collections tailored to different retailers, customers and price points Balance branded and white-label products across key accounts Present concepts and ranges to retail partners Commercial & Cross-Functional Work closely with Buying, Merchandising and Sales to deliver commercially successful ranges Align product with trading calendars and partner requirements Use D2C insight to inform product direction where relevant About You 8+ years’ experience in a product-led creative, design or buying role Strong experience developing products for wholesale retailers Proven track record in building commercially successful, trend-led ranges Deep understanding of multi-category product, ideally accessories and apparel Strong commercial mindset and ability to work across multiple partners Experience leading teams and presenting to buyers Nice to Have Experience across both branded and white-label International wholesale experience, particularly US Background in fast-paced, trend-led businesses

Location: Hybrid Contract: 6-Month Fixed-Term Contract An exciting opportunity has arisen for an experienced Category Manager to join a growing international consumer goods business on a 6-month fixed-term contract. This role will be responsible for driving category growth across key European retail and distributor partners through shopper insights, category analysis, promotional evaluation, and customer-focused recommendations. Working closely with Sales, Marketing, and external partners, you'll help shape category strategies, influence customer plans, and deliver actionable insights that drive commercial performance. Key Responsibilities • Generate category and shopper insights from multiple data sources to identify growth opportunities., • Partner with commercial teams to develop customer strategies, trade plans, and category recommendations., • Analyse retail, market, and distributor performance data to support decision-making., • Lead promotional planning reviews and post-activity evaluation to measure ROI and effectiveness., • Build compelling customer presentations to support range reviews, product launches, merchandising recommendations, and category growth initiatives., • Develop and communicate category management plans to distributors and retail partners across multiple markets., • Collaborate with shopper marketing teams to ensure best-in-class execution of customer activity plans., • Manage and maintain category and market data platforms, ensuring accurate reporting and analysis., • Represent the category function in customer, sales, and cross-functional meetings., • Champion category management principles and help embed best practice across the organisation. About You • Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations., • Advanced Microsoft Excel skills and confident creating impactful presentations in PowerPoint., • Proven experience within Category Management, Shopper Marketing, Category Development, or Insights roles., • Strong understanding of retail environments and customer-facing category strategies., • Excellent communication and stakeholder management skills., • Commercially minded, proactive, and confident influencing both internal and external stakeholders., • A collaborative team player who thrives in a fast-paced environment. Experience Required • Degree educated or equivalent experience., • Significant experience within Category Management or Shopper Insights., • Experience working across international markets and distributor-led routes to market., • Previous people management experience., • Strong working knowledge of syndicated data sources such as Nielsen, Circana/IRI, Kantar, GfK, IQVIA, or equivalent market data platforms.

Digital Data Analyst London - hybrid working 2-3x a week Up to £48,000 This is a standout opportunity to join a growing digital analytics function at a pivotal stage of its evolution. The role offers real influence, sitting at the intersection of ecommerce, trading and data engineering, with the chance to shape how digital insight is used across the business. The Company They are a premium omnichannel retailer with a strong online presence and a clear focus on long-term, sustainable growth. The business combines digital commerce with physical retail and places a strong emphasis on customer experience, wellbeing and inclusive ways of working. Data plays an increasingly important role in how commercial decisions are made. The Role You will act as the bridge between ecommerce stakeholders and the data engineering team, turning digital trading questions into clear, actionable insight. • Analyse ecommerce performance across the full digital funnel, from traffic through to conversion., • Build and maintain reporting and dashboards in Power BI used by senior commercial stakeholders., • Deliver ad hoc analysis to support onsite trading, merchandising and performance marketing decisions., • Investigate changes in traffic, conversion and revenue, separating tracking issues from UX, marketing or trading drivers., • Assess GA4 tracking and identify gaps in events, parameters and definitions., • Translate business questions into clear data requirements and briefs for data engineers., • Support data quality checks and ongoing improvement of digital data foundations. Your Skills and Experience • Strong commercial experience in ecommerce or digital retail analytics., • Confident working with GA4, including events, parameters and ecommerce measurement., • Strong Power BI capability, including DAX and semantic modelling., • Ability to explain ecommerce metrics clearly and commercially to non technical stakeholders., • Experience working with digital funnels and onsite performance analysis., • Comfortable collaborating with data engineers and understanding how digital data flows into a warehouse., • Nice to have experience includes GTM or data layer exposure, BigQuery or GA4 exports, Python for automation, or paid media analytics, but these are not essential. What They Offer • Salary up to £48,000 plus a competitive benefits package., • Hybrid working with two days per week in the London office., • High visibility role with genuine influence over how digital data is used., • Opportunity to grow alongside a developing data function and broaden commercial impact. How to Apply Apply now to learn more about this Digital Data Analyst opportunity and how it could fit your next career move.

We are looking for a skilled Business Analyst with strong experience in the Grocery Retail domain to support business transformation and retail technology initiatives. The ideal candidate will collaborate with stakeholders, product teams, and technical teams to analyze business processes, gather requirements, and deliver effective retail solutions. Key Responsibilities • Gather, analyze, and document business requirements related to grocery retail operations., • Work closely with stakeholders across merchandising, pricing, promotions, inventory, supply chain, store operations, and eCommerce teams., • Conduct gap analysis, workflow optimization, and process improvement initiatives., • Translate business requirements into BRDs, FRDs, user stories, and functional specifications., • Collaborate with development and QA teams throughout the project lifecycle., • Support retail systems including POS, inventory management, loyalty programs, order management, and replenishment systems., • Participate in Agile ceremonies, sprint planning, and UAT activities., • Analyze retail KPIs, sales trends, inventory performance, and customer insights to support business decisions., • Recommend operational improvements and automation opportunities. Required Skills & Experience • Strong experience as a Business Analyst within the Grocery Retail industry., • Good understanding of retail operations, merchandising, inventory, supply chain, and store management processes., • Experience working on retail transformation or digital commerce initiatives., • Expertise in requirement gathering, stakeholder management, and business documentation., • Familiarity with Agile/Scrum methodologies., • Hands-on experience with tools such as JIRA, Confluence, Excel, SQL, Visio, or Power BI., • Experience with omnichannel retail or eCommerce platforms., • Exposure to ERP or cloud-based retail solutions

Jewellery Stylist Recruitment are proud to be working with one of the world's most prestigious luxury jewellery companies in the search for a Franchise / Wholesale Account Manager to join their London headquarters. This is a fantastic opportunity for a commercially minded luxury professional to join an internationally recognised brand, managing key franchise and wholesale partnerships across selected global territories. The Role Working within a fast-paced luxury environment, you will be responsible for developing and maintaining commercial relationships with international retail partners, ensuring exceptional service levels whilst driving sales performance, profitability and brand excellence. You will act as a key link between external partners and internal departments, overseeing the successful execution of orders, stock management, reporting, logistics and commercial initiatives. Key Responsibilities • Manage relationships with selected franchise and wholesale partners., • Act as the primary point of contact for key international accounts., • Drive commercial performance and identify opportunities for growth., • Analyse sales trends, stock levels and market performance., • Develop and implement strategic action plans to maximise results., • Oversee order allocation, invoicing and logistics processes., • Coordinate closely with merchandising, production, finance, logistics and marketing teams., • Ensure accurate reporting, forecasting and cash flow visibility., • Prepare and present collections during client meetings and exhibitions., • Support showroom activities and maintain exceptional brand presentation standards., • Deliver a best-in-class luxury client experience at every stage of the partnership. The Ideal Candidate • Previous experience within luxury jewellery, watches, fashion or a premium retail environment., • Strong commercial awareness and analytical ability., • Experience managing wholesale, franchise, key accounts or business partnerships., • Excellent stakeholder management and communication skills., • Highly organised with strong attention to detail., • Comfortable working across multiple departments and projects simultaneously., • Advanced Excel and PowerPoint skills., • SAP experience would be advantageous., • Jewellery industry knowledge would be beneficial but is not essential. The Package • Opportunity to join one of the most prestigious luxury brands in the world., • London Head Office position., • International exposure and partner management responsibilities., • Excellent long-term career prospects., • Competitive salary and benefits package.

Web Analyst London - hybrid working (3 days in office) Up to £46,000 + bonus This is a key analyst hire for a growing digital and ecommerce team, offering real influence at the point where commercial decision making meets modern data and analytics. You will play a central role in helping the business move beyond static reporting towards insight that genuinely shapes digital trading performance. The Company They are a well-established, premium omnichannel retailer with a strong digital presence and an increasing focus on using data to guide commercial strategy. The organisation blends online and physical retail, with a customer centric mindset and a clear commitment to sustainable, long-term growth. Data is becoming a core enabler across ecommerce, marketing and onsite trading teams. The Role You will sit between ecommerce stakeholders and the data engineering function, translating digital trading questions into meaningful analysis and clear data requirements. • Analyse ecommerce performance across the full digital funnel, from traffic through to conversion, • Build and maintain Power BI dashboards used by commercial and trading stakeholders, • Deliver ad hoc analysis to explain changes in traffic, conversion and revenue, • Generate actionable insights to support onsite trading, merchandising and marketing decisions, • Investigate GA4 tracking to identify gaps in events, parameters and definitions, • Translate business questions into clear briefs for data engineers, • Support data quality checks and ongoing improvement of digital data foundations Your Skills and Experience • Strong commercial experience in ecommerce or digital retail analytics, • Confidence working with GA4, including the event and parameter model, • Strong Power BI capability, including DAX and semantic modelling, • Solid understanding of ecommerce trading metrics and funnel performance, • Ability to communicate insights clearly to non-technical stakeholders, • Comfortable working with data engineers to define data requirements Nice to have experience includes GTM or data layer exposure, BigQuery or GA4 exports, Python, or paid media analytics, but these are not essential. What They Offer • High visibility role with direct access to senior ecommerce stakeholders, • Opportunity to grow alongside a developing data function and broaden commercial impact How to Apply Apply now to learn more about this Digital Data Analyst opportunity and how it could fit your next career move.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking an Assistant eCommerce Manager for a period of 9 to 12 months to join our London office based near St Pauls. The Assistant eCommerce Manager – Europe supports the day-to-day trading, reporting and operational delivery of the EU eCommerce business hosted by The Hut Group (THG). This role works across reporting & analytics, CRM, paid media support, on-site execution, and wider eCommerce operations. ✂ Key responsibilities Including but not limited to: Reporting & Performance Analysis • Deliver and present regular performance reporting (weekly, monthly, campaign and ad hoc) using tools such as: Tableau (via THG), Google Analytics, Ometria and Looker Studio., • Support insight generation across key KPIs, identifying trends, risks and opportunities., • Produce channel-level reporting, with a particular focus on CRM and campaign performance. Ecommerce Calendar & Trade Planning • Support campaign planning, launches and post-campaign analysis across EU markets. CRM & Email Marketing • Build, QA and schedule emails within the CRM/email platform, including translation for local markets, • Segment customer audiences for campaigns, activations and sampling initiatives., • Build and maintain automated and campaign-based CRM journeys. Paid Media Support • Coordinate copy translations for paid media assets via translation agencies., • Build audience segments and sync CRM customer lists to paid media platforms for targeting. On-site & Platform Management • Build and maintain a strong working relationship with the THG platform/account lead via ticket portal., • Support new product creation, including translation of product copy Merchandising & Content • Upload and maintain site content including homepage campaigns, PLPs, blogs and campaign landing pages., • Support merchandising activity including special offers and promotional setups. Customer Service Support • Support Customer Service with responses where required., • Review monthly CS transcripts and provide structured feedback to THG. ✂ Skills/Experiences desired • Strong analytical and reporting capability, with experience in GA, Tableau, CRM platforms and dashboards., • Hands-on experience with CRM, email marketing and audience segmentation., • Excellent attention to detail and ability to manage multiple workstreams., • Highly organised with strong communication skills and confidence managing external agencies., • Photoshop experience, • Ideally, experience of working with THG ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Merchandiser / Merchandising Manager Luxury Brand | Central London | Up to £72,000 + Generous Package Hybrid Fella & Jones are delighted to be partnering with a renowned luxury brand on the search for a Senior Merchandiser / Merchandising Manager to join their growing team in London. This is a pivotal role within the business, with a strong focus on planning, forecasting, and trading across both retail stores and e-commerce. The successful candidate will play a key role in driving commercial performance, optimising stock levels, and supporting strategic business growth through data-led decision making. Working closely with senior leadership, you will oversee seasonal forecasting, trading analysis, inventory management, and assortment planning to ensure a balanced and profitable product offering across all channels. Key Responsibilities • Lead planning and forecasting strategies across stores and online channels., • Analyse sales performance, customer demand, and market trends to drive trading decisions and maximise profitability., • Own weekly and seasonal trade reporting, forecasting, and stock management., • Manage inventory levels, replenishment, allocations, and continuity lines to optimise sell-through., • Identify commercial opportunities and risks, providing strategic recommendations to senior stakeholders., • Support long-term financial planning and performance forecasting across the business. What We’re Looking For • 5+ years’ experience within merchandising in luxury, premium fashion, or lifestyle retail., • Strong planning, forecasting, and trading experience across retail and e-commerce., • Highly analytical with excellent numerical and advanced Excel skills., • Commercially astute with strong financial acumen and stock management expertise., • Confident communicator with the ability to influence stakeholders at all levels. An exceptional opportunity for an ambitious merchandising professional looking to join a highly regarded luxury business in a commercially influential role. Apply via Linkedin or contact the Fella & Jones team directly for more information at contact@fellaandjones.com

London Flagship Store Manager Industry: Designer toys and collectible pieces Location: London Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit www.popmart.com and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Regular team events that bring our people together to share ideas and celebrate our work, • Access to Aon employee benefits, a discount platform with hundreds of offers across shopping, travel, leisure, health, technology, food, and more The Role and Candidate The Flagship Store Manager is responsible for the overall leadership, performance and operational excellence of the company’s flagship retail location, operating across a large, multi-level retail space. This role oversees all store functions, including sales performance, customer experience, team management, visual merchandising, stock control and compliance. The position requires a strong and experienced retail leader capable of managing a large team within a high-traffic, high-volume environment. The Flagship Store Manager ensures alignment with company strategies and objectives, driving consistent execution of brand standards and operational procedures. A key focus of this role is to recruit, develop, and motivate a high-performing team, fostering a positive, customer-centric culture that reflects the company’s values. The Flagship Store Manager also collaborates cross-functionally with internal departments to support business goals, major activations, and seasonal initiatives. This position plays a critical role in representing the brand at its most visible retail location, setting the benchmark for operational excellence, employee engagement, and customer satisfaction across the store network. Responsibilities • Provide strategic leadership and inspire a team of 60+ employees, fostering engagement, motivation and high performance., • Cultivate a dynamic, customer-centric culture that reflects the brand’s values and enhances the in-store experience., • Drive sales growth and achieve ambitious targets while maintaining exceptional operational standards and KPIs., • Oversee all store operations, including workforce planning, inventory management, visual merchandising, and overall store presentation., • Lead recruitment, onboarding, coaching and professional development initiatives to build a skilled and committed workforce., • Ensure flawless execution of seasonal launches, brand activations and flagship-specific promotional events., • Collaborate cross-functionally with key departments to align store priorities with broader business objectives., • Maintain strict compliance with health & safety, loss prevention and operational procedures in a fast-paced environment. Required Qualifications • At least 5+ years of proven track record in managing and developing large retail teams (60+ employees) within high-traffic, high-volume environments., • Exceptional leadership, coaching and communication skills, with the ability to inspire and develop teams., • Results-driven with a strong focus on achieving commercial objectives while maintaining operational excellence., • Extensive experience in scheduling, performance management, reporting, recruitment and large-team coordination., • Highly organized, adaptable and capable of thriving under pressure in a fast-paced flagship setting., • Genuine passion for pop culture, collectibles, and delivering memorable customer experiences. Desired But Not Essential • Knowledge of CEGID, • Knowledge of Mandarin and/or European languages If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Now Hiring: Senior Wholesale Manager (Maternity Cover, 6-Month Contract) Location: London, United Kingdom Contract: Full-time / Fixed-Term (6 Months) Reporting to: CEO We are seeking a candidate who is available to start ASAP. We are partnering with an international luxury brand seeking an experienced and commercially driven Senior Wholesale Manager to oversee a portfolio of key global accounts. This role offers the opportunity to work at the intersection of brand, client, and commerce, within a house known for its craftsmanship, creativity, and elevated positioning. The Role As Senior Wholesale Manager, you will lead the day-to-day management of strategic wholesale accounts, ensuring strong partner relationships, seamless operational execution, and a consistent brand experience across all touchpoints. You will play a highly collaborative and client-facing role, supporting commercial performance while maintaining the highest standards of service and presentation. Key Responsibilities: Account Management & Partner Relations • Oversee communication and coordination with wholesale partners across all stages of the order cycle, • Build and maintain strong relationships with buying teams and key stakeholders, • Ensure alignment on product availability, pricing, and brand positioning Commercial Operations • Manage stock allocation, deliveries, and replenishment in partnership with internal teams, • Collaborate with merchandising on forward planning and wholesale strategy, • Monitor performance metrics including sell-through, returns, and targets, • Support reporting and ensure consistency across all wholesale channels Client Experience & Activations • Organise and execute client-focused initiatives, including private appointments and in-store activations, • Partner with retail teams to enhance brand visibility and drive engagement, • Ensure a high level of brand storytelling across all partner environments Partnership Development • Support the growth and development of long-term wholesale relationships, • Identify opportunities to strengthen partner performance and visibility, • Represent the brand with professionalism, discretion, and attention to detail Profile • 5+ years’ experience in wholesale, sales, or buying within a luxury or premium environment, • Strong understanding of international wholesale and retail landscapes, • Proven ability to manage operations end-to-end, from order placement to execution, • Commercially minded, highly organised, and detail-oriented, • Excellent communication skills with a client-focused approach, • Comfortable working cross-functionally across multiple teams, • Proactive, hands-on, and solutions-oriented Why This Opportunity • Join a brand recognised for craftsmanship, innovation, and global presence, • Work in a role that combines client relationships with commercial impact, • Opportunity to shape and grow key wholesale partnerships, • Be part of a collaborative and high-performance environment Please apply only if you are available to start ASAP. Due to high application volumes, only shortlisted candidates will be contacted.

Required Skills & Experience - 10+ years of Business Analysis experience within E-commerce and Retail domains. - Mandatory experience with Shopify+ backend integrations. - Strong knowledge of retail transformation and business process change management. - Proven ability to work across multiple business functions in complex enterprise environments. - Excellent communication, stakeholder management, and documentation skills. - Strong analytical, problem-solving, and facilitation capabilities. - Ability to operate effectively in fast-paced transformation programs. Shopify+ & Backend Integration Experience - Strong experience working with Shopify+ backend integrations is mandatory. - Experience integrating Shopify with PIM tools, pricing systems, tax engines, ERP platforms, and related retail systems. - Define and document integration requirements, data mapping, workflows, and validation logic. - Collaborate with technical teams to ensure seamless integration delivery and testing. - Support troubleshooting and validation of integration-related issues. Retail & Business Domain Expertise - Strong understanding of retail and eCommerce operational workflows. - Experience working closely with Finance, Customer Services, Warehouse Management, Website Merchandising, and Customer Loyalty teams. - Understanding of Order-to-Cash, fulfilment, pricing, inventory, returns, promotions, and customer lifecycle processes. - Experience supporting the establishment of EU Legal Entities and associated operational/business process impacts is highly desirable. Stakeholder Management & Collaboration - Act as a key liaison between business users, delivery teams, and external vendors. - Facilitate workshops, stakeholder meetings, and solution walkthroughs. - Ensure business alignment and obtain formal sign-off on requirements and process changes. - Support User Acceptance Testing (UAT), defect triage, and go-live readiness activities. Key Responsibilities – Business Analysis & Transformation - Lead requirements gathering workshops with business and technology stakeholders. - Analyse and document current-state and future-state business processes during eCommerce platform transformation. - Develop Business Requirement Documents (BRDs), Functional Specifications, user stories, acceptance criteria, and process maps. - Ensure traceability of requirements through design, development, testing, and deployment phases. - Support business process redesign aligned with operational and commercial objectives. - Work closely with project managers, architects, developers, QA teams, and thirdparty vendors. Preferred Qualifications - Experience working in global retail transformation programs. - Familiarity with Agile/Scrum methodologies. - Exposure to ERP, OMS, CRM, and supply chain systems.

Analytics Engineer required by a global, high-growth multichannel retailer to join a small, high-impact data team The Analytics Engineer will: • Sit at the heart of the data team, bridging engineering rigour with real commercial thinking, • Own data modelling and transformation in dbt, ensuring clean, well-documented, reusable models that power dashboards and reporting across the business, • Manage data ingestion from third-party sources via connector platforms and custom Python scripts, • Optimise our GCP/BigQuery platform for cost, performance and reliability, • Build dashboards and reports end-to-end, taking full ownership of your own use cases, • Champion data quality, testing and governance frameworks across the team, • Work directly with stakeholders across retail, finance, merchandising, ops, growth and e-commerce - translating business questions into well-structured data products We’re looking for someone who combines solid technical skills with the ability to communicate confidently with non-technical people, scope briefs independently and think from a business perspective first. You'll be the only Analytics Engineer in the team, so autonomy and commercial curiosity matter as much as your SQL. What we're looking for: • Experience as an Analytics Engineer, Data Engineer or similar, • Strong SQL skills and hands-on experience with dbt, • GCP and BigQuery experience, • Familiarity with BI tools, • Experience managing data ingestion pipelines, • Excellent stakeholder communication skills - comfortable with technical and non-technical audiences alike, • Retail, DTC or ecommerce background strongly preferred, • Candidates come from roles like The Analytics Engineer will join a growing data team, with a broad impact across the business. You’ll get space to experiment, autonomy to manage your time, and the chance to work on high-impact projects—from day-to-day operations through to cutting-edge AI innovation. Analytics Engineer London / hybrid – 2 days in office c. £75k + bonus + benefits

A modern and fast growing grooming brand, is looking to hire a hands -on passionate Marketing Manager to be responsible for growing the brand across brand, DTC, retail and wholesale channels through imaginative and compelling campaigns and promotional activity. The Role This is a hands-on, high-impact position for a commercially minded marketer ready to own the full mix. You will work across brand, DTC, retail and wholesale, collaborating closely with creative, commercial and digital teams to deliver standout campaigns that drive real results. • Develop and execute the annual marketing calendar across digital, social, CRM, retail and PR, • Lead seasonal campaigns, product launches and promotional activity end to end, • Own the social media strategy and content calendar, briefing creators, photographers and agencies, • Support DTC growth through content, merchandising and promotional planning, • Work with the ecommerce team on acquisition, retention and conversion initiatives, • Develop retailer marketing toolkits and coordinate launch assets for global retail partners, • Support brand events, retail activations and partnership opportunities, • Track campaign performance and ROI, using data to inform future planning and investment Sound like you? You bring at least three years of marketing experience, ideally within beauty or lifestyle. You are equally comfortable building a campaign strategy and rolling your sleeves up to get it delivered. You have a strong creative eye, a data-driven mindset and solid experience managing agencies, budgets and CRM platforms such as Klaviyo. You thrive in an entrepreneurial environment where pace, collaboration and commercial thinking are all part of the job.

We’re supporting a global beauty and personal care brand with a strong heritage and premium positioning as they recruit a German-speaking National Account Manager to join their regional commercial team. This role is all about owning and driving performance across DACH markets, with a particular focus on Amazon Germany and other strategic eCommerce and omnichannel accounts. You’ll be the first point of contact for customers in-region, building strong partnerships while collaborating cross-functionally with marketing, finance, and operations teams to deliver best-in-class execution across all touchpoints. Key Responsibilities: • Full ownership of day-to-day performance across key German and DACH region accounts, • Build and execute tailored joint business plans that deliver brand and sales objectives, • Drive site merchandising, promotional alignment, and visibility across platforms, • Use commercial data to identify opportunities and influence strategy, • Partner closely with internal teams on launches, pricing, and supply chain coordination, • Ensure operational excellence through effective planning, reporting, and stakeholder management What we’re looking for: • Fluent German speaker with strong understanding of DACH retail or eCommerce markets, • Proven experience in National Account Management, ideally in beauty, FMCG or premium consumer goods, • Commercially savvy, data-driven and confident with digital sales environments, • Strong relationship builder – credible with buyers, collaborative internally, • Organised, analytical, and comfortable managing multiple workstreams in a fast-paced environment This is a brilliant opportunity to take on an international customer-facing role with real strategic input in a business that combines global reach with premium brand equity. If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy: Email: nathan.collinson@advocate-group.co.uk The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Quotacom are proud to partner with a leading global technology organisation at the forefront of digital transformation in the retail sector. Their cutting-edge IoT and SaaS solutions enable retailers to optimise in-store operations, enhance efficiency, and deliver exceptional customer experiences through connected, data-driven technology. As part of their ambitious growth strategy, they are looking for a Solution Manager in the UK. This role has a strong focus on shelf-edge fixing systems, the physical rail structures used to support electronic shelf labels in-store. We are looking for someone with a solid understanding of these systems, particularly from an installation and practical application perspective. A background in retail merchandising infrastructure, high end in-store digital fit outs, or similar environments would be highly beneficial. Core Responsibilities • Develop and deliver in-store retail solutions tailored to customer requirements, • Own product development activity from concept through to rollout, including pricing and system updates, • Use customer feedback and market insight to refine and improve product offerings, • Act as a key point of contact for sales teams and customers on solution design and delivery, • Manage supplier relationships, including negotiations and ongoing performance management, • Oversee demand planning and stock availability to support commercial requirements, • Work closely with internal teams including sales, finance, procurement, and operations to ensure alignment, • Monitor performance, manage risks, and resolve operational issues effectively, • Support internal and external stakeholders through training and product guidance Key Skills & Experience • Background in retail solutions, merchandising systems, or operational product management, • Strong customer-facing experience with the ability to translate requirements into practical solutions, • Experience using enterprise systems (e.g. SAP or similar) for operational processes, • Strong commercial awareness with consideration for sustainability and efficiency, • Excellent communication, negotiation, and analytical skills, • Strong stakeholder management skills with the ability to influence across multiple teams If you’re passionate about technology, service excellence, and helping major retailers harness the power of connected solutions, we’d love to hear from you. Please apply with your CV as soon as possible to pia@quotacom.com and we will be in contact to discuss the opportunity in more detail. At Quotacom, we take the security and privacy of your personal data very seriously, any data we hold will be in accordance with data protection legislation. Full details of our privacy notice can be found at www.quotacom.com/privacy-notice/

Now Hiring: Merchandising Manager (Maternity Cover, 6-Month Contract) Location: London, United Kingdom Contract: Full-time / Fixed-Term (6 Months) We are seeking a candidate who is available to start ASAP. We are partnering with a UK-based luxury brand seeking an experienced and commercially minded Merchandising Manager to support its global merchandising function. This role offers the opportunity to contribute to product strategy within a design-led environment, helping to balance creative direction with commercial performance across multiple channels. The Role As Merchandising Manager, you will support the execution of the global merchandising strategy, ensuring a balanced, commercially effective product assortment aligned with the brand’s identity and seasonal direction. You will work closely with cross-functional teams to translate performance insights into actionable merchandising decisions that support both product and business objectives. Key Responsibilities: Assortment & Product Management • Support the development and execution of seasonal assortment plans across key categories, • Work with design and product teams to provide feedback based on sales performance and customer insights, • Monitor product performance and support lifecycle management from launch through to end-of-life, • Assist in maintaining consistent pricing architecture across categories Inventory & Allocation • Support stock management across retail, e-commerce, and wholesale channels, • Assist with replenishment planning and allocation decisions based on trading performance, • Work with operations teams to ensure product availability and flow, • Help maintain accurate reporting on stock levels and sell-through performance Sales & Performance Analysis • Produce regular performance reports (weekly, monthly, seasonal), • Identify key trends and highlight opportunities or risks across categories, • Support forecasting and trading analysis in collaboration with Finance, • Assist Retail and Marketing teams with product performance insights Cross-Functional Collaboration • Work closely with Buying, Design, Retail, and Operations teams to ensure alignment, • Act as a key point of contact for day-to-day merchandising queries, • Support the implementation of merchandising strategies across channels, • Ensure consistency in product storytelling and execution Profile • 4–6 years’ experience in merchandising within a luxury or premium environment, • Strong understanding of assortment planning, retail trading, and inventory fundamentals, • Highly analytical with strong Excel and reporting skills, • Comfortable working cross-functionally in a fast-paced environment, • Strong communication and stakeholder management skills, • Detail-oriented, proactive, and commercially aware, • Experience with merchandising or ERP systems is highly desirable Why This Opportunity • Join a design-led luxury brand with a strong global presence, • Gain exposure to end-to-end merchandising strategy in a collaborative environment, • Work closely with senior merchandising leadership and cross-functional teams, • Be part of a dynamic and fast-moving luxury business environment Please apply only if you are available to start ASAP. Due to high application volumes, only shortlisted candidates will be contacted.

Operations Associate - Fashion Retail Operations Associate - Fashion Retail The location of the role is Paddington, London (hybrid working). The duration of the contract is 4 months. The pay rate on offer is £23 - £24 per hour (via PAYE). The client is a multinational high-street retailer. Experience within a Retailer and using Netsuite or RITHUM Commerce Hub is preferred. Role Summary An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment. Key accountabilities of the role • Brand hypercare, • Ensure brands are onboarded correctly to our ways of working and processes, • Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries, • Cross-functional integration & change delivery – drive structured problem-solving and ensure actions are delivered, • PO and pricing validation controls:, • Identify whether discrepancies are system driven, training driven, or discipline driven., • Recommend and implement improved validation controls to prevent SRNI issues., • Data integrity controls:, • Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing)., • Define “what good looks like” for product set up post integration, • End-to-end Buyability and availability oversight, • Map e2e process and establish a cross functional view of buyability blockers and systemic failure points, • Query log reduction and process stabilisation:, • Diagnose why query lines remain high and where bottlenecks sit, • Work with Buying & Merchandising and Ops to clear backlog, • Recommend process or automation changes to prevent re-accumulation, • SRNI process strengthening for transition:, • Ensure Buying & Merchandising team is fully equipped to manage SRNI (Stock Received Not Invoiced) during and after transition, • Define transition process, • Identify and close gaps in data, process or capability, • Ad hoc business analyst support for integration project activities Key skills and experience • Comfortable operating across functions and driving change, • Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.), • Strong problem-solving skills, attention to detail and ability to map end-to-end processes, • Self-starter. Ability to multitask, prioritise, and manage time effectively, • Strong collaboration, communication and stakeholder management skills, • Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel, • Experience using Netsuite or RITHUM CommerceHub is a plus (not essential)

Merchandising Admin Assistant - Retail Merchandising Admin Assistant - Retail The location of the role is Paddington, London (hybrid working). The duration of the contract is 3 months. The pay rate on offer is £15 per hour (via PAYE). The client is a multinational high-street retailer. Role Summary We are looking for a highly organised and detail-oriented Merchandising Admin Assistant to support a busy merchandising team within a fast-paced retail environment. The successful candidate will support day-to-day merchandising operations across retail and online channels, helping to ensure accurate reporting, effective administration, and smooth coordination across the team. This role would suit someone with strong Excel skills, excellent attention to detail, and previous experience within retail administration or merchandising support. Key accountabilities of the role • Support the merchandising team with data analysis, reporting, and system input, • Assist with retail and .com trading administration and attend relevant team meetings, • Carry out online product checks and attend site walks where required, • Raise and amend purchase orders accurately and within agreed timelines, • Maintain and update range planners and merchandising systems, • Pull, distribute, and maintain regular reports for the wider team, • Provide general administrative support to ensure efficient day-to-day team operations, • Build effective working relationships across merchandising and wider business teams Key skills and experience • Strong Excel skills, including VLOOKUPs, Pivot Tables, and data manipulation, • Previous experience as a Merchandising Admin Assistant or within a retail administration/support role preferred, • Strong numerical, analytical, and interpretive skills with excellent attention to detail, • Highly organised with the ability to manage multiple tasks in a fast-paced environment, • Strong communication and stakeholder management skills, • Proactive and collaborative approach to team working, • Ability to work accurately under pressure and meet deadlines, • Continually ensure personal behaviours reflect the vision and values of the business

Fashion Multichannel Retailer | London We’re looking for a commercially sharp Branch Merchandiser to join a fast-paced fashion multichannel retailer. You’ll be responsible for driving branch performance through effective stock planning, allocation, replenishment and trading across stores and online. Working closely with merchandising, buying, retail, ecommerce and supply chain teams, you’ll ensure the right product is in the right place at the right time. Key Responsibilities • Analyse sales, stock, margin, markdown, sell-through and availability., • Identify risks and opportunities by branch, region, grade and category., • Manage branch grading, stock allocation and replenishment plans., • Recommend stock moves and trading actions to maximise sales., • Support range distribution, launches, promotions and peak trading., • Monitor slow-moving stock and help reduce markdown and terminal stock., • Produce clear reporting and insight for trade meetings. About You You’ll have experience in branch merchandising, merchandising, allocation or stock planning within fashion, apparel or multichannel retail. You’ll be highly analytical, commercially focused and confident working at pace. Strong Excel skills, accuracy and clear communication are essential. Interested? Apply now or get in touch for a confidential conversation.

Mode Executive is supporting a leading contemporary luxury brand in the search for a Collection Merchandising Director to join the business at an exciting stage of international growth and transformation. This is a senior leadership opportunity for an experienced merchandising professional who can partner closely with creative and commercial teams to shape product strategy, elevate the customer proposition and support ambitious expansion plans across global markets. The role is based at the company headquarters in, London , operating on a four-day office schedule with Fridays working remotely. The position reports directly to the CEO and works in close partnership with the Founder & Creative Director, alongside the Head of Production and the Merchandising Director responsible for DTC and Ecommerce. The Role • Lead the collection merchandising strategy across categories, ensuring alignment between creative vision, customer demand and commercial objectives., • Partner closely with the Founder & Creative Director to influence product architecture, assortment planning and seasonal direction., • Drive end-to-end collection planning, balancing innovation, brand elevation and profitability., • Collaborate cross-functionally with Production, DTC, Ecommerce and Wholesale teams to optimise product performance across all channels., • Support international growth initiatives, with particular focus on APAC, a strategically important region currently representing approximately 40% of company sales., • Contribute to expansion plans across new retail markets including China, Europe and North America., • Provide merchandising insight to support store openings, channel development and marketplace growth initiatives., • Build product strategies that reinforce a premium positioning as the business continues to elevate the customer experience and pricing architecture., • Analyse market performance, customer behaviour and category opportunities to inform future collection decisions., • Support key launches, collaborations and special projects across the business., • Act as a strategic partner within a fast-scaling environment, combining high-level thinking with a hands-on approach., • Play a key role in supporting the company’s next phase of international visibility, including increased investment in global showrooms and runway presence. Requirements • Significant experience within collection merchandising gained in luxury or premium fashion environments., • Strong understanding of product strategy, assortment architecture and collection lifecycle management., • Experience operating across international markets, with exposure to APAC considered highly advantageous., • Proven ability to work closely with Creative, Product and Commercial leadership teams., • Strong luxury sensibility with an appreciation for craftsmanship, elevated customer experience and premium positioning., • Experience supporting business growth within scaling or entrepreneurial environments., • Commercially minded with the ability to balance creativity with performance objectives., • Strategic thinker with a hands-on and agile approach to execution., • High standards, strong attention to detail and the ability to influence at senior level., • Comfortable operating within an open, entrepreneurial and collaborative culture., • Passion for building and evolving product strategies within a high-growth international business.

Purpose of the role The Merchandising & Commercial Intern will support the Merchandising and Commercial teams in the day-to-day management of product data, inventory, pricing, and trading operations. The role is designed to provide hands-on experience across the product lifecycle, from collection planning and showroom support to order management and systems administration. Responsibilities Merchandising Support • Support with Product Lifecycle status updates and tracking, • Assist with product flagging across systems and seasonal assortments, • Conduct price sense checks to ensure consistency and accuracy, • Support Recommended Retail Price requests from Communications and Direct to Consumer teams, • Assist with product inventory management, including showroom support during collection pick-ups and ensuring campaign product alignment Commercial Support • Update wholesale and retail orders in Brightpearl to reflect revised product references and pricing Support data clean-up activities to maintain accurate and efficient digital workflows, • Remove non-produced SKUs from systems and relevant documentation, • Sense-check product pricing and descriptions across the website, • Ensure website information aligns with the latest line sheets at all times, • Support retail stock transfers between stores Systems Support (Airtable, Brightpearl, JOOR) • Assist with order creation in Brightpearl, • Support daily order allocation refresh (ATP A >Channel), • Ensure product naming consistency across Comms and Merchandising documentation, • Follow up on code changes and update all relevant files; support communication via Merchandising Memo, • Update Level 1–5 data in Airtable for historical seasons Documentation & Reporting • Maintain and update historical offer (collection file database), • Support creation and maintenance of historical posters (visual collection recap), • Assist with flatlay classification and naming for Macro, • Support competitor (comp) shop reporting, • Assist in setting up and maintaining the Merchandising calendar Measures of Success • Accurate maintenance of product and pricing data, • Timely completion of merchandising and commercial tasks, • Up-to-date systems and documentation, • Strong attention to detail and organisation, • Effective collaboration across teams Qualifications, Skills, Experience Required • Bachelor’s degree in Business Management or similar field, • Strong Microsoft Word, Excel and PowerPoint skills, • Interest in Merchandising and Luxury Fashion, • Strong attention to detail• Strong analytical and organization skills, • Able to work autonomously and manage deadlines, • Demonstrates commercial instinct, • Ability to present comfortably, • Collaborative team player and strong communication

Luxury Brand - Clothing Senior Planning Manager (Merchandising) Location: London (Hybrid) Salary: Competitive + Bonus + Benefits We are seeking a highly commercial, detail-driven Senior Planning Manager (Merchandising) - lead the strategic planning and execution of a blended category. This is a pivotal role responsible for driving profitability, curating a world-class product assortment, delivering for this highly regarded Luxury Fashion and Lifestyle Brand Key Responsibilities • Develop and execute seasonal merchandising strategies that align with brand positioning and financial targets, • Own the assortment planning process, ensuring a balanced and commercially viable product mix, • Analyse sales performance, market trends, and customer insights to inform buying and merchandising decisions for retail and ecommerce channels, • Partner closely with Buying, Design, Retail, and E-commerce teams to ensure cohesive product storytelling and delivery, • Manage stock levels, forecasting, and inventory flow to optimise sell-through and minimise markdowns, • Lead pricing architecture and promotional strategies while maintaining brand integrity, • Monitor competitor activity and emerging luxury trends to identify opportunities for growth, • Build and mentor a high-performing merchandising team Key Requirements • Proven experience in merchandising within luxury or premium / menswear is an advantage but not essential, • Strong commercial acumen with a track record of delivering sales and margin growth for retail and ecommerce, • Advanced analytical skills with the ability to translate data into actionable insights, • Exceptional understanding of luxury customer behaviour and market dynamics, • Strong leadership and stakeholder management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment, • Passion for menswear, craftsmanship, and luxury retail Whats on Offer • Opportunity to shape and lead a key category within a world renowned luxury brand, • Collaborative, creative, and high-performance working environment, • Career progression and professional development opportunities This is a permanent role Open to all applicants with full UK working rights in place currently - no sponsorship or relocating for this hire. CVS TO Hannah@neonsearch.co.uk neonseach.co.uk

For a leading multinational company operating in the luxury goods sector, we are seeking a Retail / Multi-Store Manager based in London. The successful candidate will be responsible for overseeing the company’s retail network across London, including Showrooms, Boutiques, and Department Store locations. The role combines commercial leadership, operational excellence, and people management, with the objective of driving business growth while ensuring a consistent and exceptional brand experience across all points of sale. Working closely with senior management, the Retail / Multi-Store Manager will be responsible for achieving sales targets, monitoring key performance indicators, developing retail teams, and ensuring the highest standards of customer service and brand representation. Key Responsibilities • Oversee the performance and day-to-day operations of multiple retail locations across London., • Lead, motivate, and develop retail teams, fostering a high-performance and customer-centric culture., • Monitor sales performance, KPIs, and profitability, implementing action plans where required, • Ensure excellence in client experience and relationship management, with particular attention to high-end and international clientele., • Guarantee compliance with company procedures, operational standards, and visual merchandising guidelines., • Act as a key Brand Ambassador, representing the company and its values within the local market., • Collaborate with internal stakeholders to support retail initiatives, events, and business development activities. Key Requirements • Proven experience within Luxury or Ultra-Luxury brands., • Strong background in retail management, ideally overseeing multiple locations, flagship stores, or complex retail environments., • Demonstrated experience leading and developing teams, including coaching, performance management, and talent development., • Strong commercial mindset with a track record of delivering sales growth and operational results., • Experience working with demanding and high-profile clientele., • Excellent interpersonal, communication, and stakeholder management skills., • Hands-on, proactive, energetic, and entrepreneurial approach., • Fluent English; additional languages would be considered an advantage. Location: London, United Kingdom

KEY ACCOUNT MANAGER – LUXURY, MERCHANTS & WHISKY SPECIALISTS LOCATION: Nyetimber Group London Office REPORTS TO: Head of Off Trade Sales UK RESPONSIBLE FOR: No direct reports COMMUNICATORS: Position works with Sales team members, Brand Ambassadors, Winemakers, Trade Marketing, Sales Logistics and Brand. MAIN PURPOSE: The Key Account Manager is responsible for driving sales growth, brand presence, and distribution across luxury retailers, whisky specialists, and fine wine merchants in the UK. Given the importance of specialist whisky retailers within the account base, the successful candidate will possess strong knowledge of the premium and collectible whisky category. The role requires the ability to engage credibly with whisky specialists, collectors and expert retail teams, acting as a knowledgeable key account manager for The Lakes Distillery portfolio. SCOPE: The role manages a portfolio of key luxury retail and specialist merchant accounts, including Master of Malt, Hedonism, The Whisky Shop, and Berry Bros & Rudd. Responsibilities include increasing sales performance, brand activation and long-term account development across the customer base. The position also involves building strong relationships with buyers, merchandisers, marketing teams, store managers, and wines and spirits advisors within customers to ensure the brands are effectively promoted and represented in line with the group’s luxury positioning. VALUES & MOTIVATORS: PIONEER Nyetimber is the pioneer of sparkling wine. and more. To be a pionneer means not to follow, and this spirit is central to how we all think and operate when setting out plans and direction for the brand. EXCEPTIONAL Exceptional goes beyond winemaking, it extends to every touchpoint of the brand. At every possible opportunity Nyetimber should difference itself with faultless execution and high quality service. JOIE DE VIVRE A feeling of joy, happiness, and sophisticated love of life that will give us an emotional connection to our customers around the world. RESPONSIBILITIES: Account Management & Commercial Growth • Build and maintain strong commercial relationships with buyers and decision makers across luxury retailers, whisky specialists and fine wine merchants., • Deliver year-on-year growth in volume and value across assigned accounts in line with budget and KPI targets., • Identify and secure new listings for both Nyetimber and The Lakes portfolios across specialist retailers and merchant partners., • Negotiate commercial agreements, trading terms and promotional activity with customers throughout the year., • Lead the Joint Business Planning (JBP) process with key customers under the strategic direction of the Head of Sales Off Trade. Portfolio Development • Develop the Nyetimber portfolio across luxury and merchant channels with a particular focus on flagship cuvées including Blanc de Blancs and 1086., • Expand The Lakes Distillery distribution across whisky specialist retailers and premium spirits merchants., • Secure new listings across gin, vodka and whisky portfolios within the specialist retail sector., • Protect and grow existing business within key luxury retailers. Brand Activation & Marketing • Collaborate closely with Trade Marketing and Brand teams to create impactful retail activations aligned with the brands’ premium positioning, • Plan and execute customer activations including tastings, store events, digital promotions and seasonal campaigns., • Deliver flagship activations with key customers, • Ensure strong brand visibility, merchandising standards and product presentation across retail environments. Customer Engagement & Brand Advocacy • Act as a category expert for The Lakes Distillery within the UK Off Trade, • Confident presenting whisky to knowledgeable trade audiences and delivering trainings, tastings and masterclasses, • Build strong relationships with spirits advisors, store teams and merchant sales staff to drive product knowledge and advocacy., • Represent Nyetimber and The Lakes at customer events, industry tastings and key brand activations. Strategic Development • Develop and deliver a strategic plan for the UK specialist retail and merchant channel., • Identify opportunities to strengthen the brands’ position within the luxury drinks sector., • Conduct competitor analysis and market insight to inform commercial strategy., • Maintain strong cross-functional collaboration with marketing, logistics and production teams to support customer requirements and orders. Reporting & Internal Collaboration • Conduct regular one-to-one meetings with the Head of Sales Off Trade to review performance and strategic initiatives., • Provide monthly sales reports including performance against budget and pipeline opportunities. QUALIFICATIONS & EXPERIENCE: • Proven experience managing key accounts within luxury retail, specialist drinks retail or fine wine merchants., • Expertise working specifically with premium whisky brands and specialist spirits retailers is highly desirable., • Strong understanding of the premium wine and spirits category, particularly within the luxury and specialist retail channels., • Demonstrated success in developing premium brands and delivering commercial growth within high-end retail environments., • Strong network within the UK specialist drinks trade is highly desirable., • Self-motivated with the ability to work independently and take ownership of commercial objectives., • Excellent communication and relationship-building skills, with the ability to influence internal and external stakeholders., • Highly organised with the ability to manage multiple projects and accounts simultaneously., • Strong presentation and reporting skills, with proficiency in Excel and PowerPoint., • WSET Spirits qualification would be advantageous., • Willingness to travel regularly across the UK to visit customers and attend events., • Flexibility to attend tastings, activations and industry events outside standard working hours when required.

Job Title: Territory Manager Location / Region: East London & surrounding areas (Ideal Postcode E1) Industry: FMCG Convenience Contract Type: Permanent, Full-time Working Pattern: Monday-Friday (No Weekend Working) Salary / Rate: £29,000 per annum + 10% performance related bonus Other Benefits: Small Company Van + Fuel Card The Role at a Glance We’re recruiting a Territory Manager to manage and grow one of our convenience clients in East London and Surrounding areas. You’ll build strong relationships with store decision‑makers, negotiate additional displays, increase distribution and visibility, and drive sales for well‑known household brands. This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships, and seeing the direct impact of your work in store. This role offers the chance to work with a range of different, market leading clients and get your foot in the door with our range of specialist agencies. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent perks. About Us Zing is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies - Zing, McCurrach, Standout, Wave & Thumbprint. We put a little zing into sales. We build communities of tactical teams who support leading brands with new product launches, building distribution and availability, increasing sales in targeted locations and giving consumers the best possible shopping experience. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinking agency. What You’ll Be Doing As a Territory Manager, you’ll manage your own territory, working closely with the Regional Sales Manager and a friendly, supportive field team. Your key responsibilities include: • Managing a FMCG Convenience territory and planning visits around store manager availability to maximise opportunities, • Building and maintaining strong relationships with store managers and key decision‑makers, • Negotiating additional displays and promotional activity, • Driving distribution, availability and compliance across agreed product ranges, • Executing merchandising activity in line with brand guidelines, • Actively selling and promoting products to maximise sales and visibility, • Using sales data to track performance and identify growth opportunities What We’re Looking For We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply - you might be just the right person for our team. You’ll need: • Experience working in field sales or similar role, • Strong communication skills and confidence influencing stakeholders, • Stakeholder management experience, • Excellent time management and territory planning ability, • Be elf-motivated and results-driven, • A full UK Driving Licence (no more than 6 points and no previous bans) Nice to Have: • Experience working in convenience sector, • Merchandising or POS execution experience, • Direct selling skills What You’ll Get in Return – Benefits and Perks At Zing, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and work-life balance. Our competitive benefits package includes: • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access, • Transport: Company vehicle and fuel card, • Flexible working policies: SMART working options for all staff members and no weekend working, • Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days, • Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave, • Health and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops, • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies, • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance What Happens Next • First step is to apply via our iCIMS page in just a few minutes (click the apply button!), • Your application will be reviewed by our recruitment team, • If your application is a good match, you’ll intially have a short initial call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacted about future roles!, • The next stage is a short interview with the hiring manager, • You’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on recruitment@weareavidity.com referencing the job title and ID number, and a member of our team will get back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, submit your CV for general consideration. Our Commitment to Diversity, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover What It’s Like to Work with Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like to be a member of our team: Join an award-winning sales and marketing team. Read more about our commitment to our colleagues here.

STORE MANAGER – MSSY VINTAGE About MSSY & The Role: MSSY Vintage is a highly curated vintage fashion destination based in East London, specializing in elevated 90s and Y2K style. Inspired by a Pinterest-worthy, muted Euro-Y2K aesthetic, the store offers a carefully selected collection of vintage pieces and a highly personalized shopping experience, with styling support and outfit curation at the heart of its customer service. MSSY is seeking an experienced and commercially driven Store Manager to lead the store, with a strong focus on customer relationships, premium service, community-building, and long-term brand growth. Unlike traditional high-footfall retail environments, MSSY is built around a considered, relationship-led experience where success comes from fostering customer loyalty, creating a strong sense of community, and delivering an elevated in-store atmosphere. The Store Manager will take ownership of the store environment, team performance, customer experience, and operational standards, while helping to protect and evolve the premium positioning of the brand. This role requires someone who is proactive, commercially aware, operationally strong, and passionate about contemporary vintage fashion, culture, and exceptional retail service. Key Responsibilities: Commercial Performance & Store Ownership: • Take full ownership of overall store performance and profitability, • Drive weekly and monthly sales targets through strong floor leadership and commercial strategy, • Analyse customer behaviour, loyalty performance and product sell-through to identify growth opportunities, • Monitor KPIs closely and implement clear commercial action plans where required, • Balance commercial performance with long-term customer retention and brand positioning, • Identify opportunities to increase repeat custom, client engagement and customer loyalty, • Maintain strong awareness of payroll, store costs and operational expenditure Clientelling, Loyalty & Community: • Build and maintain strong customer relationships and an engaged client base, • Drive loyalty programme sign-ups, retention and repeat trade, • Coach the team on relationship-led selling and personalised customer interactions, • Identify VIP and returning customers and ensure elevated follow-up and service, • Create a strong sense of community around the store through activations, events and customer engagement, • Develop strategies that strengthen customer loyalty and long-term brand connection, • Ensure all customer communication reflects the tone and positioning of MSSY Customer Experience & Premium Service: • Lead a high-touch, premium customer experience at all times, • Create an elevated, welcoming and highly curated store environment, • Ensure every customer interaction reflects professionalism, confidence and brand alignment, • Encourage styling conversations and personalised service, • Handle customer concerns calmly and professionally while protecting brand reputation, • Maintain consistently high standards across all touchpoints within the store experience Team Leadership & Culture: • Lead, motivate and develop the store team day-to-day, • Set the tone for professionalism, energy and operational standards, • Foster a strong and collaborative team culture, • Deliver ongoing coaching, performance feedback and development support, • Identify underperformance early and manage consistently and fairly, • Recognise and encourage strong performance within the team, • Manage rotas, payroll and staffing responsibly and efficiently, • Lead by example in all areas of service, presentation and behaviour Visual Merchandising & Brand Presentation: • Oversee all aspects of visual merchandising and store presentation, • Ensure the store environment consistently reflects the premium positioning of MSSY, • Maintain exceptional standards across styling, layout, cleanliness and product presentation, • Position hero products and key categories strategically, • Balance aesthetics with commercial performance and customer flow, • React quickly to product performance, stock levels and customer demand Operations & Organisation: • Oversee opening and closing procedures, • Ensure all daily operational processes are completed accurately and efficiently, • Maintain exceptional organisation across both shop floor and back of house, • Monitor stock movement, deliveries and returns processes carefully, • Ensure all reporting, payroll and documentation is completed accurately and on time, • Maintain strong health & safety and compliance standards, • Communicate effectively with senior leadership regarding store performance and operational updates Brand Contribution & Strategic Growth: • Contribute ideas around activations, customer engagement and store experience, • Identify opportunities to elevate brand perception and strengthen customer loyalty, • Share customer insights, feedback and trend observations with senior leadership, • Act as a strong representative of the MSSY brand within the local market, • Support the continued growth and evolution of the business through proactive contribution and leadership About You: • Proven experience within a retail management role, ideally within premium fashion or contemporary retail, • Strong leadership skills with the ability to motivate and develop a team, • Commercially minded with a strong understanding of KPIs, customer behaviour and clientelling, • Naturally confident delivering premium customer service, • Strong understanding of relationship-led retail and loyalty-driven business models, • Highly organised and operationally strong, • Excellent communication and interpersonal skills, • Strong eye for visual presentation, styling and store atmosphere, • Proactive, adaptable and comfortable taking ownership within a fast-paced retail environment Job Type: Full-time Salary: £34,000.00 + bonus scheme Benefits: • Company pension, • Staff discount If you are passionate about elevated vintage retail, customer experience and community-led fashion environments, and want to play a key role within a growing contemporary brand, we’d love to hear from you.

ABOUT THE ROLE Exceed sell in and sell out goals across all Orange Square Brands whilst championing our brand values in all areas of the business. Collaborate across multiple departments including Marketing, Supply Chain, Store Design/Visual Merchandising, Finance and Global to ensure we grow ahead of the market in a profitable and sustainable way. Build best in class retailer relationships and working methods to ensure we maximise all business opportunities from a sales, operations and marketing perspective. Influence and negotiate with the retailers to ensure that our brands are optimised as part of our business partnership. Customer obsessed, both from a retailer perspective as well as end customer. This involves constantly monitoring and adapting to changing trends and needs within the industry. Constantly review what is happening in the market, feeding back new and innovative initiatives to the teams/sharing learnings whilst feeding into future strategies. KEY RESPONSIBILITIES AND ACCOUNTABILITIES • To exceed Sales Targets and support with forecasting future growth, • Work with retailers and the retail team to exceed our retail sales goals whilst ensuring accurate forecasting alongside the National Field Sales Manager., • Exceed Sell-In targets by retailer through accurately forecasting sales, retailer mix and product mix alongside Finance and Supply Chain., • Feedback throughout the month regarding performance, what is driving that performance vs. expectation and sharing all opportunities throughout the months., • Create retailer calendar plans alongside marketing to maximise our impact on the industry to drive market share gains., • Collaborate with Supply Chain to ensure successful achievement of our forecast accuracy targets and manage stock both in our warehouse and the retailers to a higher level of efficiency., • Nurture the retailer relationships to ensure we manage the business in a high touch manner whilst ensuring we delivery our brand goals as well as those specific to that retailer., • Conduct regular market visits and online store walks to ensure full awareness of activities in the market and work closely with the National Field Sales Manager to understand Commercial to support our retail in-store teams., • Lead, manage and develop the Commercial Analyst., • Sundry other projects as requested by the Sales & Education Director. Qualifications/Skills/Requirements • Successful track record in achievement of setting and achieving forecasted sales (Preferably previous National Accounts experience), • Proven ‘Can do’ attitude that results in a culture of constant improvements to processes, ways of working and professional development., • Strong negotiation, influencing, presentation skills and be able to demonstrate emotional intelligence to collaborate with retail partners and retail teams to achieve/exceed goals., • Strong commercial and numeracy expertise to best support retail relations and growth., • Strong Excel capabilities., • Team player who works alongside others from different teams and levels of seniority to achieve goals. This role reports directly to the Sales & Education Director This role is London Office based (EC1) at least three days per week with flexibility to work from home - one - two days per week, subject to change. Role includes travel across the UK and Ireland. Job Applicant Privacy Policy Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Orange Square Company. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). We are an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Freelance 3D Technical Designer - Retail Location: Hybrid Working Contract: Freelance / Contract Day Rate: £280-320/day (DOE) Outside IR35 A London based studio is seeking an experienced Freelance 3D Technical Designer to support the delivery of retail environments and brand experiences. This is an exciting opportunity for a technically minded designer with strong 3D modelling and production drawing capabilities to work on a range of retail-focused projects. Key Responsibilities: • Produce accurate 3D models, technical drawings, and construction documentation for retail fixtures, displays, and environments., • Translate creative concepts into technically feasible solutions suitable for manufacture and installation., • Develop detailed production drawings, specifications, and material schedules., • Collaborate with design, project management, and production teams to ensure successful project delivery., • Review and resolve technical design challenges throughout the project lifecycle., • Support prototype development and manufacturing processes where required. Required Skills & Experience: • Proven experience as a Technical Designer within the retail, shopfitting or experiential sector, • Advanced proficiency in SolidWorks., • Strong working knowledge of Adobe Creative Suite, including Illustrator, Photoshop, and InDesign., • Excellent understanding of materials, manufacturing methods, and production processes., • Ability to create detailed technical documentation and production-ready drawings., • Strong communication skills and the ability to work collaboratively within multidisciplinary teams. Desirable Skills: • Experience using Vectorworks would be advantageous., • Previous experience working on retail interiors, visual merchandising, exhibitions, or branded environments., • Knowledge of fabrication, joinery, metalwork, or display manufacturing processes. What's on Offer: • Hybrid working, 3 Days in studio and 2 from home, • Opportunity to work with a well-established studio within the retail sector, • Pet friendly Office If you are a technically focused 3D designer with retail project experience and expertise in SolidWorks, we would be interested in hearing from you.

Senior Ecommerce Manager (2-3 Month FTC) Hybrid, UK We are supporting an innovative consumer brand in the search for a Senior Ecommerce Manager to help lead and optimise their global ecommerce performance during an exciting period of growth and transformation. This is a high-impact fixed-term contract opportunity suited to a commercially driven digital leader with strong trading, performance and customer experience expertise. The Opportunity Reporting into senior leadership, you will take ownership of ecommerce performance across digital channels, balancing revenue growth, profitability and customer experience. You’ll work cross-functionally with marketing, product, operations and customer teams to drive conversion, optimise trading strategies and deliver sustainable commercial growth. Key Responsibilities • Own and manage ecommerce trading performance, driving revenue growth and margin optimisation, • Lead weekly trading and forecasting cadence, ensuring alignment with commercial priorities and inventory performance, • Develop pricing, promotional and bundling strategies informed by trading data and customer behaviour, • Improve conversion rate, AOV and customer retention through merchandising, UX enhancements and experimentation, • Partner with marketing teams to optimise paid media, CRM, SEO and digital acquisition performance, • Collaborate with product and technology teams to shape ecommerce roadmap priorities across web and app, • Utilise analytics, attribution modelling and commercial insights to inform decision-making and investment priorities, • Lead and mentor a high-performing ecommerce function, fostering a data-led and commercially agile culture About You • Significant ecommerce leadership experience within a DTC, retail or consumer-focused environment, • Strong commercial trading background with ownership of online revenue performance, • Advanced understanding of ecommerce platforms, analytics and experimentation tools, • Proven success improving online conversion, retention and customer lifetime value, • Experience working closely with marketing, digital product and technology stakeholders, • Strong analytical mindset with the ability to translate data into commercial action, • Comfortable operating in fast-paced, scaling or transformation-led businesses, • Excellent stakeholder management and team leadership capabilities Contract Details • 2- 3 Month Fixed-Term Contract, • Hybrid working model, • London-based office collaboration required periodically, • Competitive salary dependent on experience If you are interested in discussing this opportunity confidentially, please get in touch.

Job Title: Digital Account Manager (Retail & Ecommerce) Location: London (Hybrid – 2–3 days in office) Salary: Up to £45,000 per annum Type: Full-time, Permanent About the Role We are looking for a commercially driven Digital Account Manager with strong retail and ecommerce experience to manage and grow a portfolio of retail clients. This role is focused on driving online revenue, supporting trading performance, and delivering best-in-class digital campaigns aligned to key retail moments (e.g. peak, promotions, product launches). You will act as a strategic partner to clients, ensuring digital activity directly supports sales and business growth. Key Responsibilities • Own client relationships with a focus on retail performance, revenue growth, and ROI, • Align digital activity with retail trading calendars, including peak periods (e.g. Black Friday, Christmas, seasonal sales), • Plan and coordinate multi-channel campaigns across PPC, Paid Social, Shopping, and Programmatic, • Monitor and optimise campaigns against ecommerce KPIs (ROAS, revenue, AOV, conversion rate), • Analyse product performance, category trends, and customer behaviour to inform strategy, • Work closely with internal teams to ensure campaigns reflect stock levels, promotions, and merchandising priorities, • Lead weekly/monthly trading and performance reviews with clients, • Identify growth opportunities across channels, budgets, and product categories, • Support forecasting, budgeting, and performance planning Skills & Experience Essential: • 2–4 years’ experience in digital account management or ecommerce marketing, • Strong experience working with retail or ecommerce brands, • Solid understanding of ecommerce performance metrics (ROAS, AOV, conversion rate, revenue), • Experience managing campaigns across key retail channels (Google Shopping, Paid Social, etc.), • Strong commercial mindset with the ability to link marketing performance to sales outcomes, • Experience managing multiple stakeholders in a fast-paced environment Desirable: • Experience with ecommerce platforms (e.g. Shopify, Magento, BigCommerce), • Familiarity with product feeds and tools (e.g. Google Merchant Center), • Experience with promotions, pricing strategies, and merchandising, • Understanding of attribution and customer journey in ecommerce, • Exposure to marketplace channels (e.g. Amazon) Personal Attributes • Highly commercial and trading-focused, • Strong attention to detail, especially around promotions and product performance, • Proactive and comfortable working in a fast-paced retail environment, • Confident communicator with strong client management skills What We Offer • Salary up to £45,000 depending on experience, • Hybrid working model (London office), • Opportunity to work with leading retail and ecommerce brands, • Involvement in major retail trading moments and campaigns, • Ongoing training and development, • Collaborative and performance-driven team culture

Are you a data-driven analyst with a passion for customer behaviour and CRM insight, looking for a new challenge within a fast-paced retail environment? If so, we have an exciting opportunity for you to join us as a Loyalty & CRM Insight Analyst on a 6-month fixed-term contract, where you’ll play a key role in shaping and developing the MyFenwick Loyalty programme through actionable insight and analysis. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) - pro rata to the length of your contract., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (typically Thursday & Friday working from home). About the role We’re looking for a Loyalty & CRM Insight Analyst to help transform the MyFenwick Loyalty programme into a high-performing, data-driven growth engine. You’ll play a key role in turning rich customer data into clear, actionable insight that shapes how we target, engage, reward, and retain our members. From identifying high-value customer segments to uncovering opportunities to improve retention and lifetime value, your work will directly influence decision-making across the business. In this role, you’ll work closely with CRM, BI & IT, Marketing, Digital, Buying & Merchandising, and Finance teams to deliver insight that drives meaningful commercial impact. You’ll analyse customer behaviour across both in-store and online channels, build segmentation models, and identify opportunities to improve the customer lifecycle, reduce churn, and optimise campaign performance. You’ll also design and maintain dashboards and reporting tools using platforms such as Power BI, Qlik, or Tableau to provide clear visibility of loyalty programme performance. We’re looking for someone with at least 3 years’ experience in a customer insights or analytics role, with strong proficiency in SQL and Python for data extraction and analysis. You’ll bring advanced Excel skills, experience in dashboard development, and the ability to translate complex data into simple, compelling insight. Strong analytical thinking, attention to detail, and commercial awareness are essential, along with the ability to communicate findings effectively and influence stakeholders with a customer-first mindset. What we are looking for in a candidate... • 3+ years in a customer insights role., • Strong proficiency in SQL and Python for data extraction, manipulation, and analysis., • Experience building dashboards using tools such as Qlik, Power BI or Tableau., • Advanced Excel skills (modelling, pivot tables, data analysis)., • Confident communicator who can tailor messages for both technical and non-technical audiences., • Skilled in data-driven storytelling., • Commercially minded with a strong understanding of how insight drives customer retention. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!