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Career Opportunity: Coffee Shop Manager 🌟 Leading Specialty Coffee Shop Brand Saddle is now in London, and we are looking exceptional people to join our team! Are you a highly skilled and experienced professional seeking a management role in the coffee industry? Our prestigious, newly opened coffee shop in London, Knightsbridge is in search of a dedicated Coffee Shop Manager who can uphold our commitment to excellence. The Manager will be a dedicated and experienced person. This individual will play a key role in ensuring the smooth operation of the outlet, maintaining high standards of service, and creating a positive dining experience for our guests. This role requires leading and supervising the entire outlet team, coordinating their activities and ensuring excellent customer service at all times along with the supervisor. Key Responsabilities: ▪Manage, Supervise and coordinate the activities of the outlet Team members. ▪Assign duties and responsibilities to Supervisor, team members, ensuring efficient workflow and ▪Oversee the day-to-day operations of the outlet, ensuring efficient workflow, adherence to established procedures, and high-quality service. ▪Oversee the setup and closing procedures, ensuring that the outlet is properly prepared for service and meets cleanliness and hygiene standards. ▪Training new team members on service standards, menu knowledge, and SOPs. ▪Provide ongoing coaching and support to employees to enhance their skills and knowledge. ▪Prepare attendance, disciplinary, sales etc. reports on regular basis as and when required. ▪Anticipate guest needs and make recommendations to enhance their dining experience. ▪Responsible for handling and maintaining petty cash accurately and transparently. ▪Monitor menu mix and implement strategies to promote high-margin items. ▪Conduct menu engineering analysis to enhance profitability and customer satisfaction. ▪Efficiently manage coffee shop inventory, optimizing stock levels and minimizing waste. ▪Provide exceptional customer service by greeting and welcoming guests in a friendly and professional ▪Interact with customers regularly to gather feedback on product quality and service. ▪Follow the instructions from the Operations Manager as and when issued Requirements: ▪Proven experience as a Café/Restaurant Manager or similar role within the hospitality industry. ▪In-depth knowledge of restaurant operations, including food and beverage service, staffing, inventory management, and health and safety regulations. ▪Must be eligible to work in the U.K. What We Offer: Competitive Compensation Package Opportunities for Continued Professional Development A Professional and Respectful Workplace Potential for Advancement in our Expanding Brand
BARTENDER POSITION OVERVIEW Join our team as a Bartender at our Sunset Bar with stunning views! We're seeking passionate individuals who can craft exquisite cocktails while delivering exceptional service. If you're ready to elevate the art of bartending in a truly spectacular setting, apply now! KEY RESPONSIBILITIES OF THE ROLE: - Prepare and serve a variety of high-quality cocktails with precision and creativity - Interact with customers to take drink orders and provide recommendations - Maintain a clean and organized bar area, ensuring compliance with health and safety regulations - Handle cash transactions and maintain accurate records of sales - Collaborate with the team to ensure smooth operation of the bar and overall customer satisfaction - Uphold the highest standards of customer service and professionalism REQUIREMENTS : - Proven experience as a Cocktail Bartender in a similar setting - Extensive knowledge of spirits, cocktails, and mixology techniques - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? - Hourly rate of £14 - Company Sick Pay - 50% discount in our restaurant and 25% off at our cafes - Holidays increase with length of service - Loyalty bonuses in line with the length of service. - One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back - Retail, Grocery and Gym Discounts - Cycle to Work Scheme - Refer your friend scheme - Learning and Development Portal and further education with apprenticeship programs - G&F Support Scheme - WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members - Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.
WAXY O'CONNOR'S & WAXY'S LITTLE SISTER W1D 6DD Full time Bartender; experience required; evenings and weekends availability. WRITE YOUR NEXT CHAPTER AT WAXY O'CONNOR'S & WAXY'S LITTLE SISTER IN LONDON'S WEST END ABOUT THE VENUE London's biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So the vibe is laid back – except when we're watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you'll be made most welcome too. ABOUT THE ROLE Our bar tenders do whatever they can to make a customer’s experience with us a truly memorable one. So, you’ll be joining a fun but professional team who support each other and thrive on getting to know our customers’ needs and exceeding their expectations. Part of that is running an efficient bar, ensuring stocks are maintained, the customer environment is clean, and our products are up to scratch. You’ll also look out for further sales opportunities whenever possible and take advantage of on-going training to keep your skills and knowledge up to date. If you want to bring your personality to work and be part of a small team supported by our national network and all the opportunities that entails, it’s time to get your story straight. It’s time to apply. ABOUT GLENDOLA LEISURE Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. What We Are Proud to Offer: - Some of the best Career Growth opportunities in the industry - Flexible shift patterns – to fit around the other important things in life - A competitive and progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them - Access to professional mental health resources and an employee assistance programme on completion of one years' service - Private Medical cover available on completion of one years’ service - 28 days paid holiday per annum inclusive of bank holidays. - Annual staff events - 25% Discount at all Glendola Leisure Venues - Opportunities to innovate and contribute to the growth of your business Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 9am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist part time Must work Thursdays, Sundays 18/24hrs per week Pay: Competitive; £13 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility: • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving
Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the mid of May, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!
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Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & German. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & Spanish. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team at our new store in Bluewater Shopping Centre. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Are you a friendly, outgoing individual with a passion for pets? Join our team as a part-time sales assistant and become an integral part of our Pet Pavilion family. In this role, you'll have the opportunity to interact with pets and their owners, provide personalised assistance, and contribute to creating a memorable shopping experience. Responsibilities: - Assist customers in finding the perfect products for their pets' needs - Provide knowledgeable recommendations on pet care and nutrition - Maintain a clean and organised store environment - Process transactions accurately and efficiently - Help with inventory management and restocking shelves - Book grooming appointments Requirements: - Genuine love for animals and a desire to make a difference in their lives - Excellent communication and customer service skills - Ability to work effectively in a team environment - Previous retail experience essential - Availability to work 4 days a week with possibility of overtime Benefits: - Employee discounts on pet products - Opportunities for growth and advancement within the company - Christmas and New Years Day off Join Our Team If you're passionate about pets and ready to embark on a rewarding career journey with Pet Pavilion, we'd love to hear from you! Apply now to join our team as a part-time sales assistant and help us continue providing exceptional care for pets and their owners.
Job Title: Part-Time Cake Pastry Chef Location: Oakwood Underground Station Company Description: The Boop Cafe is more than just a cafe - it's a family business rooted in warmth and hospitality. Nestled within the lively atmosphere of an underground station, our cafe offers a cozy retreat where customers can indulge in delightful baked goods and beverages. As part of our extended family, employees are welcomed with open arms and treated with the same care and respect as our own relatives. Job Description: We are seeking a skilled and creative Part-Time Cake Pastry Chef to join our family at the underground station cafe. In this role, you will play a vital part in crafting delicious cakes, pastries, and börek that bring joy to our customers' day. With a flexible schedule and a supportive team environment, you'll feel right at home as you contribute your talents to our cherished family business. Responsibilities: Prepare and bake a variety of cakes, pastries, and borek according to established recipes and quality standards, including cheesecake, red velvet cake, banana bread, and more. Arrive promptly at 7:00 am to begin preparations, ensuring that products are ready for sale by 8:30 am. Monitor inventory levels and coordinate with the cafe manager to determine the baking schedule for mass cooking batches. Maintain a clean and organized kitchen space, adhering to food safety and sanitation guidelines. Provide friendly and efficient customer service during your shift, treating patrons with the same warmth and care as you would your own family. Assist with other duties as assigned, pitching in wherever needed to ensure the smooth operation of our family business. Qualifications: Previous experience working as a pastry chef or baker, preferably in a cafe or similar setting. Proficiency in baking a variety of cakes, pastries, and börek, with the ability to follow recipes and adapt batch sizes as needed. Strong attention to detail and the ability to work efficiently in a fast-paced environment. Excellent time management skills, with the ability to prioritize tasks and meet deadlines. Knowledge of food safety and hygiene standards. Flexibility to work part-time hours between 8:00 am and 1:00 pm, with the potential for additional hours as needed. Benefits: Competitive hourly wage based on experience. Opportunity to become part of a close-knit family team where everyone is valued and appreciated. Potential for additional hours or responsibilities as the business grows, with opportunities to grow alongside our family. How to Apply: If you share our passion for baking and our commitment to treating everyone like family, we would love to welcome you into our close-knit team! Please submit your resume and a brief cover letter outlining your relevant experience
🌟 Job Opportunity at ACE: Growth Artistry 🌟 Are you passionate about fostering growth and creativity? ACE: Growth Artistry is seeking dynamic individuals to join our team as Brand Ambassadors! As a Brand Ambassador, you'll be the face of our innovative brand, connecting with diverse audiences and sharing the excitement of our growth-focused initiatives. 🚀 Responsibilities: - Represent clients with enthusiasm and authenticity - Engage and build relationships with our target audience - Drive brand awareness through creative and strategic initiatives - Attend events and networking activities to upskill 💡 Requirements: - Excellent communication and interpersonal skills - Passion for personal growth - Proactive and self-motivated team player - Previous experience in brand promotion is a plus 🌈 What We Offer: - Competitive performance-based incentives - Opportunity for professional development and growth - Access to exclusive events and experiences - Join a dynamic team dedicated to shaping a culture of creativity and progress ACE: Growth Artistry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as a bar manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour starting from 1st April - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
"O Ver" comes from the Neapolitan dialect, meaning "Truth." We do our best to reflect this with authentic, delicious, and healthy food freshly prepared every day. Our menu is a true representation of Italian cuisine with a strong Neapolitan soul. 'O ver utilizes the unique ingredient of Pure Sea Water, extracted from the purest areas of the Mediterranean. With less sodium and more minerals, our food is lighter and easier to digest. Pizzas, bread, and seafood dishes are all made with Pure Sea Water. We source our ingredients directly from small independent Italian producers and only use the best local suppliers. Our offerings include authentic Neapolitan wood-fired pizza, pasta from Gragnano, fresh fish, and British meats. Every dish is handmade with love and patience by our chefs, in full respect of tradition. Simple recipes, the finest ingredients, and a lot of passion — less is more. Our menu caters to both vegetarians and vegans, with special variations and dairy-free options available upon request. The ideal candidate should have a strong background in Italian cuisine and good knowledge of Italian products and places. We are seeking a professional Senior Floor Manager with at least 2-3 years of experience in the same role, passionate about Italian food and cuisine, capable of working across two venues with flexible hours. "O'Ver restaurant is situated in London Bridge and Piccadilly Circus, with one more upcoming venue." We are looking for someone who will help ensure a great and memorable experience for our guests, demonstrating a high level of knowledge and the ability to narrate the story behind our products and production processes. You will need to deliver an experience without losing focus on the steps of service, which are crucial for our guests' satisfaction. WHAT WE ARE LOOKING FOR: - Proven experience in the same role - Leadership skills to drive the team to achieve company goals - Responsibility for running food and beverage teams and departments - Strong knowledge of Microsoft Office 365, Word, Excel, and PowerPoint - Understanding of Health and Safety and Food Safety compliance, using Health & Safety software - Confidence in using Rota system and internal payroll procedures - Communication skills with guests and team members across departments - Ability to execute tasks respecting deadlines set by company executives - Genuine passion for hospitality and hosting WHAT YOU WILL DO: - Key responsibilities for this role include but are not limited to: - Managing day-to-day operations and activities within the restaurant to ensure the team delivers an exceptional hosted experience for our members - Overseeing the entire team on duty and taking responsibility for each member, collaborating with your superiors - End-of-day cash up and sales reports to company directors, and completing daily hours to control wage costs - Empowering employees and colleagues during shifts, providing excellent service for regulars and first-time diners - Finding solutions and solving problems that may arise during a shift - Assisting the company in achieving budgeted food and drinks costs, understanding labor forecast and costs, stock, sales, and profitability - Completing daily checklists and ensuring every department is on point - Closing the venue from top to bottom and ensuring everyone has completed their duties before leaving - Ensuring staff members are adequately trained to provide high-quality service BENEFITS: - Competitive salary - 50% discount off your entire bill (including drinks) across the restaurants after the probation period - Wellbeing program with yoga, Pilates, and gym classes for free - Introduction of a start scheme and 28 days of holidays - Staff food and 28 days of annual leave - Birthday off - Training programs and internal competitions - Employee of the month O’Ver Hero scheme - Bonus scheme based on length of service Join our team if you're looking for a challenge, and don't forget to say EAT TO BE HAPPY
Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 What will I be doing? Supporting the General Manager in all aspects of running the shop during peak, busy shifts. Running your own shifts in the General Managers absence. Keeping the team motivated and bringing great energy to each and every shift! Managing customer expectations, always going above and beyond. Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. Someone who has great knowledge of both food hygiene and health and safety procedures. An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. It would be advantageous if you have previously worked within a takeaway setting. An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: Monthly bonus which is based on KPIs (after probation is passed) 40-hour contract, we love to promote a great work-life balance! Option to have an hourly rate. 28 days holiday. Christmas Closure. Loads of room for progression! Uniform and other merchandise to celebrate your milestones working with us. Free pizza on shift and brilliant discounts for family and friends across all sites! Staff parties throughout the year. Cycle to work scheme. Tech scheme. Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person