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  • TOYS AND STUFF LTD
    Shop supervisor-Manchester-United Kingdom
    Shop supervisor-Manchester-United Kingdom
    1 month ago
    £25000–£38000 yearly
    Full-time
    Chadderton

    We are seeking a dedicated Shop Supervisor to oversee daily operations and lead our team in a busy retail environment. The ideal candidate will have strong leadership skills and a passion for delivering exceptional customer service. Duties - Manage and supervise shop staff, providing guidance and support as needed - Ensure smooth operation of the shop floor, including stock management and visual merchandising - Implement sales strategies to drive revenue and meet targets - Handle customer queries and complaints in a professional manner - Maintain a clean and organised shop environment - Conduct regular staff training sessions to enhance product knowledge and customer service skills Qualifications - Proven experience in sales management or retail supervision - Excellent time management skills with the ability to prioritise tasks effectively - Strong leadership qualities with the ability to motivate and inspire team members - Proficient in administrative tasks such as scheduling and inventory management - Bilingual proficiency is advantageous - Exceptional phone etiquette and communication skills Join our team as a Shop Supervisor and be part of a dynamic retail environment where your organisational skills and leadership abilities will make a difference! Job Type: Full-time Pay: £25,000.00-£38,700.00 per year Additional pay: Performance bonus Tips Benefits: Company pension Employee discount Store discount Schedule: Monday to Friday Weekend availability Education: Bachelor's (preferred) Experience: Retail sales: 2 years (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred)

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