Coffee Shop Manager/Manageress
4 days ago
Knightsbridge, Kensington and Chelsea
Career Opportunity: Coffee Shop Manager 🌟 Leading Specialty Coffee Shop Brand Saddle is now in London, and we are looking exceptional people to join our team! Are you a highly skilled and experienced professional seeking a management role in the coffee industry? Our prestigious, newly opened coffee shop in London, Knightsbridge is in search of a dedicated Coffee Shop Manager who can uphold our commitment to excellence. The Manager will be a dedicated and experienced person. This individual will play a key role in ensuring the smooth operation of the outlet, maintaining high standards of service, and creating a positive dining experience for our guests. This role requires leading and supervising the entire outlet team, coordinating their activities and ensuring excellent customer service at all times along with the supervisor. Key Responsabilities: ▪Manage, Supervise and coordinate the activities of the outlet Team members.
▪Assign duties and responsibilities to Supervisor, team members, ensuring efficient workflow and ▪Oversee the day-to-day operations of the outlet, ensuring efficient workflow, adherence to established procedures, and high-quality service.
▪Oversee the setup and closing procedures, ensuring that the outlet is properly prepared for service and meets cleanliness and hygiene standards.
▪Training new team members on service standards, menu knowledge, and SOPs.
▪Provide ongoing coaching and support to employees to enhance their skills and knowledge.
▪Prepare attendance, disciplinary, sales etc. reports on regular basis as and when required. ▪Anticipate guest needs and make recommendations to enhance their dining experience. ▪Responsible for handling and maintaining petty cash accurately and transparently. ▪Monitor menu mix and implement strategies to promote high-margin items.
▪Conduct menu engineering analysis to enhance profitability and customer satisfaction. ▪Efficiently manage coffee shop inventory, optimizing stock levels and minimizing waste. ▪Provide exceptional customer service by greeting and welcoming guests in a friendly and professional ▪Interact with customers regularly to gather feedback on product quality and service.
▪Follow the instructions from the Operations Manager as and when issued Requirements:
▪Proven experience as a Café/Restaurant Manager or similar role within the hospitality industry.
▪In-depth knowledge of restaurant operations, including food and beverage service, staffing, inventory management, and health and safety regulations.
▪Must be eligible to work in the U.K. What We Offer:
Competitive Compensation Package
Opportunities for Continued Professional Development
A Professional and Respectful Workplace
Potential for Advancement in our Expanding Brand
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