Staff Officer - Technical Services
6 days ago
Belfast
Details Reference number Salary £44,241 A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Senior Executive Officer Contract type Permanent Business area MCA - His Majesty's Coastguard Type of role Information Technology Working pattern Flexible working, Full-time, Job share, Part-time Number of jobs available 1 Contents Location About the job Benefits Things you need to know Apply and further information Location Aberdeen, Belfast, Bridlington, Falmouth, Fareham, Holyhead, Lerwick, Stornoway About the job Job summary Can you provide expert technical advice and lead the development of cutting-edge systems that support life-saving Coastguard missions? Do you have the ability to influence stakeholders while ensuring compliance with critical regulations? Have you gained experience in emergency operations and want to shape the future of response technology? If so, we?d love to hear from you! The Maritime and Coastguard Agency (MCA) is seeking a Staff Officer ? Technical Service. As the operational arm of the MCA, HM Coastguard delivers six critical missions: Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security, and Emergency and Disaster Management. The Technical Services team plays a vital role in ensuring the reliability and advancement of the systems that underpin these missions. Working closely with operational managers, Information Technology (IT) specialists, and international partners, the team provides expert guidance, develops future system requirements, and ensures compliance with national and international standards. This is an opportunity to influence technology that supports life-saving operations and maritime safety across the UK and beyond. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King?s birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers Job description As a Staff Officer - Technical Services, you will lead the delivery and oversight of Coastguard technical systems that support six critical missions, including Search and Rescue and Maritime Safety. You?ll provide expert advice, develop future system requirements, ensure compliance with international standards, and represent the UK in high-level forums. This role combines technical leadership with strategic influence, shaping the technology that underpins life-saving operations. Your responsibilities will include, but aren?t limited to: Oversee and monitor Coastguard technical systems to ensure high-quality operational delivery. Provide expert technical advice and guidance to senior managers and stakeholders. Lead the development of user requirements and manage user acceptance testing for new systems. Act as senior user and business change manager during system implementation projects. Ensure compliance with national and international maritime regulations and standards. Represent the UK as a subject matter expert in national and international working groups. Identify and recommend improvements through performance reviews and emerging technologies. Collaborate with IT and procurement teams to manage service level agreements and system performance. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification Essential qualifications/licenses: A valid passport for international travel You will be required to provide evidence that you hold any essential licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn. Required experience : To be successful in this role you will need to have the following experience: Demonstrable experience in HM Coastguard or an organisation dealing with emergency response. An understanding of the operational systems in use by HM Coastguard or similar emergency response environment. The role holder will be required to pass a medical for this role and must be able to satisfy the conditions necessary to obtain the SC security clearance. Additional Information Please note that this is a uniformed role and uniform will be required to be worn at all times when on duty. Successful candidates will be expected to undertake a physical medical and mental health questionnaire for this role. Please see the attached document for further information. Operational Delivery Profession Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services. Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Hybrid working available This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation. The role requires occasional domestic and international travel to attend meetings and working groups which will involve some time away from home and the regular workplace If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details). Visa Sponsorship Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship ? candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Security Checks Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance . See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Licences A passport valid for international travel Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Delivering at Pace Seeing the Big Picture Benefits Alongside your salary of £44,241, Maritime and Coastguard Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave). 8 Bank Holidays plus an additional Privilege Day to mark the King?s birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. Flexible working options where we encourage a great work-life balance. Find out more about the benefits of working at MCA . Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles , and will assess your Behaviours and Experience. How to apply: Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation. The selection process for this role will be: Stage 1: Sift of CV and Personal Statement Stage 2: Interview You must be successful at each stage to progress to the next stage. As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. Stage 1: Sift At sift, you will be assessed against the following Success Profile elements: Experience ? you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following: Experience in His Majesty?s Coastguard or within an organisation involved in emergency response. Experienced in aligning user needs with supplier capabilities and organisational priorities. Experience of identifying and implementing enhancements to operational IT systems based on customer feedback. Should a large number of applications be received, an initial sift may be conducted using the lead Success Profile element of Experience, specifically experience within His Majesty?s Coastguard or within an organisation involved in emergency response. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview. Please note: the sift will be completed on a rolling basis whilst the campaign is still live, so you may receive your sift scores before the advert closing date. The sift will take place week commencing 9/3/2026 Stage 2: Interview At interview stage, you will be assessed against the following Success Profile elements: Behaviours: Making Effective Decisions Communicating and Influencing Working Together Managing a Quality Service Delivering at Pace Seeing the Bigger Picture Experience: An understanding of the operational systems The interviews will take place week commencing 16/3/2026 This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview. You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change. Further information on the selection process Feedback on your application can only be provided if you attend an interview or assessment. We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here. Near miss statement Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements). If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit. Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes. Complete the ?Assistance required? section in the ?Additional requirements? page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you?re deaf, a Language Service Professional. If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Document Accessibility If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email for assistance. Further Information For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role. Pre-employment Checking Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant?s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. All External applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as: Hate speech or discriminatory behaviour Threats or acts of violence Illegal activity or substance misuse Sexually explicit material Extremist views or affiliations Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. It?s not about judging your personality or lifestyle?it?s about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail what?s being looked at and how your data is handled securely and fairly. Vetting For further information on National Security Vetting please visit the Demystifying Vetting website. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Medical Successful candidates will be expected to have a medical. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy . Apply and further information This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Luke South Email : Recruitment team Email : Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
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