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The Company: A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview:The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business. Key Responsibilities: • People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement., • IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues., • Infrastructure Management: Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans., • End-User Support: Drive high-quality, consistent end-user support. Oversee device lifecycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing., • Security & Compliance: Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness., • Strategy & Budget: Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments., • 5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role, • Knowledge of business system / ERP implementation, • Experience with Cyber Essentials / Cyber Essentials Plus, • Experience managing infrastructure and service desk teams, • Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations)

Company Description Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked third in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all. Job Description Overview We are looking for a candidate to join a small professional team within the client site in Helensburgh organisation but this role will also span to support the Programme Director for a major programme. The team is responsible ensuring Programme delivery is fully integrated with site readiness to deliver a safe, secure, and effective docking and engineering support capability. The Project Support Officer is responsible to the Assistant Head in supporting the integration of the project interfaces within the client site. Ensuring their outputs adhere to site processes and operating procedures. Key Responsibilities Document Control: Manage receipt, tracking & distribution of Programme Euston documents; ensure actions are completed on time ️ Systems Management: Maintain SharePoint & Teams in line with (file plans, naming conventions, updates) Mailbox Coordination: Oversee team inbox, prioritise responses & share key communications Meetings & Governance: Organise meetings, circulate papers, record Actions & Decisions (RoADs), track follow-ups Reporting Support: Help develop trackers, dashboards, briefings & process maps Team Support: Coordinate admin tasks and key team activities Stakeholder Engagement: Build relationships and act as a key point of contact across HMNBC & Programme Euston Collaboration: Work with internal teams, partners & industry to support delivery objectives Communication: Provide updates, reports & information to stakeholders and meetings Qualifications Essential Skills and Experience Microsoft (MS) 365 Packages incl Project, PowerPoint, SharePoint and Teams Desirable Skills and Experience Managing Successful Programmes and/or Management of Portfolios Risk Analysis and Management Additional Information Why join the community of Switchers?: The Group is currently ranked Third in the world for nuclear engineering. A dynamic career management policy to enable our employees to progress through our five business lines: operations, project, technical, sales and support functions Provide opportunities to work on exciting, global projects Access to an employee assistance programme with free mindfulness, health, wellbeing resources and a confidential support line available 24/7 via phone or text Discount vouchers for days out and restaurants, eye test and glasses vouchers, cycle to work scheme, free flu jabs Staff or umbrella contract role SC Clearance to start Sole UK nationals only With this post, there is a requirement to be onsite in Helensburgh to facilitate workshops, routine meetings and site visits and to engage with the wider team, this is currently a minimum of 2 days per week and maximum 4 days per week but could require more or less at specific times of the programme and should be flexible to facilitate this business need in agreement with Line Manager. There will also be some travel to Glasgow and potentially external offices of contractors if necessary. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future