Accounting & Finance jobs in GreenockCreate job alerts

Overview In this role, you will manage and nurture international client relationships within the Client Management team, delivering an exceptional customer experience while supporting retention and growth. You collaborate with brokers and internal partners to provide timely solutions and renewals, leveraging commercial insight to upsell and cross-sell where appropriate. You will influence negotiations, synthesize data-driven insights, and drive client advocacy in a fast-paced international setting. This is a chance to shape the client experience and contribute to portfolio growth at Cigna Healthcare. ResponsibilitiesDevelop and maintain relationships with clients, brokers, and internal stakeholders to deliver outstanding serviceSupport management and retention of a portfolio of international clients, meeting service commitmentsIdentify opportunities to strengthen relationships, improve satisfaction, and contribute to revenue growth through upselling and cross-sellingParticipate in client and broker meetings, prepare commercial analyses, renewal strategies, and service reviewsCollaborate with underwriting, operations, claims, finance, and product teams to deliver timely solutionsSupport renewal negotiations by gathering market intelligence, analyzing performance, and preparing recommendationsProactively manage client queries, escalations, and service concerns with prompt resolutionMonitor portfolio performance, identify trends, and provide insights for retention and growthContribute to process improvements to enhance efficiency, advocacy, and service qualityMaintain accurate account documentation and ensure governance and compliance Key requirementsStrong commercial mindset focused on client retention, revenue growth, and strategic developmentProven negotiation skills and ability to influence across stakeholdersExcellent relationship-building and communication abilities with senior-level contactsStrong analytical skills to interpret data, identify trends, and make recommendationsHighly organized with attention to detail and multi-priority managementProactive, solution-oriented, and comfortable in a fast-paced international environmentExperience in account management, client relationship management, or related fields (insurance, healthcare benefits, financial services) preferredProficiency in Microsoft Office, especially Excel, PowerPoint, and Teamsrelationship-buildingcommunicationproactivenessMicrosoft ExcelMicrosoft PowerPointMicrosoft Teams

This is a temporary two‑year fixed‑term, part‑time role (30 hours per week) with a salary of £31,792–£35,332 pro rata (Grade 5). As a Finance Assistant, you’ll be part of a small, professional and friendly team responsible for ensuring accurate, timely and meaningful financial informatio