Senior customer success manager jobs in Brentwood - Page 2Crear alertas

Senior Customer Development Manager (QSR).

Sitting within the EMEA Brand & Content team and collaborating with our global Community & Customer Marketing team in Boston, you’ll work cross-functionally with Product Marketing, Sales, Customer Success, Education, Events, and Content to create scalable programmes that drive meaningful customer

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

We are seeking a highly skilled Senior Manager with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, di

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon. The ideal

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. The position reports to a Customer Success Team Lead. Ensure cu

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

This role will primarily involve owning and managing new customer implementations to our platform, providing a seamless process from kick‑off to go‑live, as well as taking responsibility for the ongoing success and satisfaction of those customers beyond onboarding. Provide coverage for a key cus

Senior Customer Success Representative - REMOTE. Senior Customer Success Representative - REMOTE. We are currently looking for a Customer Success Manager - REMOTE.

A leading technology firm in the United Kingdom seeks a Customer Success Specialist to manage customer relationships and drive engagement. This position presents an opportunity to build lasting customer relationships in a dynamic environment that prioritizes customer satisfaction.

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

Exciting opportunity for an experiences Customer Success Manager to join a fast growing AI AdTech Retail Media platform, as the continue to scale their client facing team.

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Customer Success Manager – Retail / SaaS.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

The Customer Success Manager is a crucial ambassador for our clients. Customer Success Manager - North America. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

A digital sampling company is looking for a German-speaking Customer Success Manager to manage post-sale execution of campaigns in London. The role involves liaising with brand partners, ensuring campaign success, and mentoring junior members.

Proven experience in a senior retention, customer success, or subscription management role within a media or digital business. This is a critical leadership role within the Economist Enterprise Sales and Customer Success organisation, based in our London office. Lead, coach, and develop a team of Cu

A leading automotive company in England is looking for a Senior Business Manager to manage their Finance & Insurance department. This role requires strong organizational and communication skills to successfully navigate customer inquiries.

Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer‑success framework. This is a chance for us to learn more about your background, approach to customer success, and what draws you to Synt

A forward-thinking AI video solution provider based in the UK is seeking a Customer Success Manager to drive retention and engagement for mid-market clients. This role requires managing automated onboarding and identifying churn risks while creating impactful customer success programs. Ideal candida

Strategic Customer Success Manager. Define and communicate a clear customer success strategy aligned to their goals and CoLab's expansion motion. Customer Success, Strategic Consulting, or Enterprise Account Management.

Collaborate closely with Customer Success leadership to help build, refine, and scale and Customer Success organization - contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. As a Customer Success Manager, you’ll own the full customer

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portf

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Enterprise Account Management and Customer Success Management experience in Europe. They oversee the lifecycle of custo

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Successful candidates are expected to have experience in Account Management or Customer Success within a fast-paced tech environment. A growing tech company in Greater London is looking for an experienced Account Manager to enhance customer relationships and drive engagement. In this full-time role,

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

Customer Success Manager – Media Buying (UK). We are currently looking for a Customer Success Manager – Media Buying in UK. This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seam

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading healthcare technology company in the UK is seeking a Customer Success Manager to guide SMB customers through onboarding and platform adoption. The ideal candidate will have 2-4 years in customer success or operations, ensuring robust relationships and support for customers' long-term succe

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high f

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager.

Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus.

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer Success Management or Account Management). Customer‑first mindset, winning by helping customers succeed.

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. Join to apply for the Customer Success Manager (SMB) role at Heidi. You have a customer‑centric mindset and ar

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt Attio quickly, integrate it smoothly, a