Senior customer success manager jobs in LondonCreate job alerts

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

The Role At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Senior CRM Campaigns Manager, to work with Abigail from our Marketing team. What You Will Be Doing We are looking for 12-month maternity cover for the Senior CRM Manager – Campaigns, for our Marketing team. This role is responsible for driving strategy and execution of core BAU marketing and promotional plans across email, SMS and direct mail. In this role, you will be uncovering insights and taking action through analysing channel and customer performance, making impactful decisions that will deliver on business and marketing KPIs. You will help deliver relevance, efficiency and profitability to our customer base, with a focus to supporting our highly engaged Active segment. What We Are Looking For How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work. Key Responsibilities • Lead, coach and motivate a team, inspiring your direct reports to deliver on business and channel goals, • Ensure all email, SMS and direct mail activity is delivered effectively and on time – from conceptualisation to deployment and post-campaign analysis, • Own the email and direct mail content, cadence and segmentation strategy for all BAU, promotional and traffic driving marketing communications, • Coordinate with retail marketing team to ensure all activity is relevant to retail and uncover opportunities for retail specific promotions and messages, • Align with internal brand stakeholders, to ensure consistent marketing and brand messaging, streamlining process to drive efficiencies where possible, • Own channel reporting and analysis for email, SMS and direct mail; use insights and benchmarking to shape marketing strategy for all channels, • Ensure that customer-facing communications are compliant, feature relevant products, provide accurate information, properly represent the brand and contribute to a positive customer experience, • Manage end to end, ad-hoc retention projects Required Skills And Experience • 3+ years of experience in lifestyle marketing or CRM role, • Experience managing at least one direct report; demonstrated ability to inspire a team to work efficiently, take on challenges and grow in their roles, • Experience with email marketing platforms such as Bloomreach. SMS, eCommerce and direct mail desirable, • Experience analysing campaign performance data, communicating insights to stakeholders, and optimising marketing strategies based on results, • Ability to balance multiple projects, manage own workload and oversee direct reports to deliver key initiatives effectively and on time., • Clear understanding of customer mindset and sharp marketing instincts, growing retention customer performance, • Strong problem-solving skills and attention to detail, • Excellent verbal and written communication skills, with a demonstrated aptitude for communicating with multiple teams and groups, • A positive, proactive and flexible team player, willing and able to collaborate with in-person and remote stakeholders What you can expect from us: • Competitive salary and excellent bonus scheme, • A entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward, • You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!, • Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4-week period, and Mondays are our set days in the office), • We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos, • At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legends, and our CT Social Team ensure there is always something exciting to get involved in) Who We Are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better. ‘I am Proud and Free to be me!’ When it comes to our people, we really do “Give a shirt”. Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

The Company Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We currently protect over 6 million families and small businesses across 18 countries in Europe and Latin America. Our mission is to provide our customers with peace of mind by protecting what matters most to them. With over 35 years of experience and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have had some of the strongest double-digit growth and retention rates globally in consumer services, demonstrating our exceptional service levels and strong value proposition to our customers. Group Lead Commercial Counsel – Consumer and Fair Competition Verisure is seeking a talented, dynamic and versatile Counsel to provide leadership on consumer and fair competition matters across the Verisure Group’s European footprint. This new, combined role is a strategically important one. Compliance with ever-increasing EU and national rules on consumer protection and competition across Europe is vital; it is also a component of winning, building trust with and satisfying our customers. The Counsel will have pan-business oversight of these areas and the opportunity to develop and direct our strategy. The Counsel will have a high profile with legal peers and senior management across the Verisure Group. They will be a part of our fast-growing Legal team and will report to our Group Commercial and Innovation Legal Director. The successful candidate will thrive in a fast-paced, agile, international, and entrepreneurial business environment. The role offers an opportunity to develop as the business evolves and it is an exciting opportunity to deliver value from day one through innovative and leading-edge legal thinking. Key responsibilities CONSUMER MATTERS ACROSS THE VERISURE GROUP’S EUROPEAN FOOTPRINT • Provide strategic legal advice and leadership at Group level on consumer areas including:, • marketing claims and pricing strategies;, • sales practices, processes and sales materials for Verisure’s core alarm system services and ancillary personal protection services;, • customer T&Cs and contracting models; and, • consumer-facing aspects of new methods of getting to market., • Lead and develop (in close collaboration with Verisure country counsel) our consumer and fair competition programme, involving:, • guidance, templates and training materials on common topics;, • consumer protection audits; and, • close collaboration with the Group Compliance team on Group internal minimum standards, Group policy and standards., • As needed, support Verisure country counsel on complex regulatory inquiries., • Monitor, assess and share information about consumer and fair competition enforcement cases and trends as well as proposals for EU consumer protection legislation., • Together with the Group Legal Regulatory Advocacy team, develop and lead a strategy of engagement with relevant external stakeholders, which may include consumer associations, trade associations, regulators and legislators, both at a national and EU level., • Together with other functions, analyse and interpret regulations. LEGAL ADVICE ON FAIR COMPETITION LEGAL STRATEGY AND COMPLIANCE • Lead fair competition legal strategy the Group, ensuring compliance across key business initiatives and monitoring fair competition in the market., • Support Verisure country Heads of Legal and work with our Iberia & LatAm Competition Counsel to provide expert legal advice on antitrust and unfair commercial practices, aligning legal requirements with commercial goals., • Conduct internal audits and implement compliance programmes, as relevant., • Act as primary Group Legal contact for internal Legal and business colleagues on fair competiton topics, translating legal requirements into actionable business guidance., • Manage external counsel and budget. Candidate profile The ideal candidate must: • be a qualified lawyer in a European jurisdiction, with a minimum of five years of relevant experience;, • have excellent knowledge of EU consumer protection and fair competition legislation and practical experience of its implementation in at least one of Verisure’s European operating countries;, • have experience from consumer protection related litigation and enforcement actions of national consumer protection authorities. It would be advantageous to have experience of: • commercialising technology and related services;, • working as an in-house lawyer. In terms of competencies, the ideal candidate will: • be adaptable and have the proven ability to thrive in dynamic and fast-paced environments;, • have a pragmatic approach, seeing the legal function as a responsible business enabler;, • have a proven track record of leading projects;, • have very high EQ and level of judgment – be a strong, confident but humble leader that exerts influence through persuasion., • be enthusiastic and a high energy individual, with a strong drive to create a positive work environment;, • be curious, creative and pragmatic;, • be an independent problem solver that can set priorities, clearly articulate defensible opinions and enable efficient decision making;, • have the ability and willingness to take a "hands on" approach, while maintaining an ability for a high level or strategic view of activities. Company DNA Finally, there must be a strong fit with our company DNA: • Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly., • Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline., • Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously., • Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win., • With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always. Location Geneva (Group head office) preferred, but it could be in any European city in which a Verisure country has its head office, subject to regular working visits (every two-to-three weeks) to the Geneva office and additional travel to other European cities as required. The Legal team Our global combined legal, compliance, privacy and regulatory advocacy and public affairs team consists of over 140 lawyers and other professionals across the organization that come from 18 countries, representing four continents, with a strong gender balance across all levels of the team, including in the Group legal management team. We are well-integrated, working closely together across countries as well as the organization to leverage each other’s experience, to develop best practices, and to deliver our colleagues best-in-class legal partnership. Our vision is to be business enablers, and our mission is to deliver value through innovative and leading-edge legal thinking, impactful regulatory advocacy, and leadership in protecting our reputation and building trust with customers and key stakeholders for sustainable business growth. We are currently on a digital transformation journey, integrating AI and other digital solutions into how we operate, led by our Group Legal Operations Manager reporting into the Group CLO. Our team has also been recognized as one of the leading in-house legal functions in the Legal 500 GC Powerlist Switzerland in 2019, 2023, 2024 and 2025 and the Legal 500 GC Powerlist Europe LATAM Specialists in 2023. For over 30 years, The Legal 500 has been analyzing the capabilities of law firms across the world, turning its attention to in-house legal functions which are driving the legal business forward. The Legal team also offers the ability to continuously grow, with several examples over the past period of moves, growing responsibilities and promotions within the Function. Join us to become one of us – business enablers and essential contributors to sustainable business growth.

Job IntroductionBamboo Connect Limited, are a leading provider in the Mobile Insurance Industry, offering cost effective device replacement solution, at pace, meeting the customer demand to remain connected. Through market leading technologies and data led strategies, we're setting the gold standard in both device management and client services, driven by innovation and environmental responsibility. Key Responsibilities Governance & GRC Administration • Support and administer the Governance, Risk & Compliance (GRC) framework across the organisation., • Maintain governance documentation, evidence repositories and controlled document logs in line with Bamboo’s internal standards., • Manage the compliance calendar, including policy reviews, internal audit cycles, supplier reviews, and governance checkpoints. Risk Management • Maintain the Enterprise Risk Register and coordinate quarterly risk reviews with risk owners., • Support risk identification, scoring and mitigation planning across all business units., • Assist with operational risk assessments (resilience, continuity, third-party dependence), and support with other areas of risk including, but not limited to compliance risk, ESG risk, ICT risk etc., • Monitor emerging risks and escalate concerns to the Compliance & Sustainability Manager. Policy, Procedure & Document Governance • Support the development, writing, review, and implementation of policies, procedures, risk and control documents., • Ensure all documents follow Bamboo’s Governance Table, version control, and classification standards., • Track annual review cycles and maintain an accurate policy and procedures repository. Internal Audit & External Assurance • Support preparation for certification and client audits (ISO 9001, ISO 14001, ISO 27001, CE+, TAPA, insurance partner audits)., • Help gather and maintain audit evidence and ensure Bamboo is audit-ready at all times., • Assist in conducting internal audits and following up on corrective actions. Health & Safety • Oversee day-to-day Health & Safety operations, ensuring policies, procedures, and risk controls are effectively implemented across all sites., • Monitor H&S performance, maintain incident and inspection records, and support continuous improvement of the organisation’s safety management system., • Coordinate H&S training, toolbox talks, and compliance checks, ensuring staff awareness and adherence to statutory requirements. Data Protection & Information Security • Provide day-to-day operational support for UK GDPR compliance under the direction of the General Manager (Data Protection Lead)., • Third-Party / Supplier Compliance, • Conduct supplier due diligence checks and maintain the supplier risk register., • Support ESG and sustainability-related supplier assessments (e.g., waste, recycling, carbon impact)., • Coordinate annual supplier recertification, ensuring suppliers meet Bamboo and client-specific authorised supplier list requirements., • Incident Management, • Maintain the Incident Register and support incident investigations (security, data, operational, safety, environmental)., • Assist with root-cause analysis, lessons learned, and corrective action tracking., • Ensure affected units/devices are handled in accordance with chain-of-custody, immobilisation, and TAPA requirements. Training & Awareness • Help develop and deliver internal compliance training (policies, GDPR, risk awareness, incident reporting), • Promote a culture of risk awareness and continuous improvement across all departments. Reporting • Produce regular KPI reports, dashboards, and summaries for leadership and governance committees., • Prepare briefing notes for senior management on governance effectiveness, risk status, and audit outcomes. Person Specification QualificationsEssential • Experience working in a Risk Management role, • Degree (or equivalent qualification/experience) in Law, Business, Risk Management, Compliance, or related discipline., • Professional certification in compliance, governance, or risk (e.g. ICA, IRM). Desirable • Experience with a risk management tools (Hyperproof, AuditBoard, Archer, MetricsStream), • IOSH Managing Safely or other H&S-related training., • Training or qualifications in audit or project management (e.g. PRINCE2, IIA, CISA, ISO Lead Implementer)., • Familiarity with ISO management standards (e.g. ISO 27001, ISO 9001, ISO 14001). Knowledge & ExperienceEssential • Demonstrable experience managing or maintaining a governance, risk, or compliance framework., • Understanding of risk assessment methods and mitigation planning., • Experience collaborating cross-functionally to support risk mitigation and policy adherence., • Proven track record in writing, implementing, or updating corporate policies and procedures., • Experience in conducting or supporting internal audit and client assurance processes. Desirable • Experience working with external legal or regulatory advisors., • Experience working in an insurance/ electronics-related industry., • Familiarity with ISO frameworks (9001, 14001, 27001) or Cyber Essentials Plus., • Experience with Health & Safety, in a support role Skills & Competencies • Strong understanding of governance, compliance, and enterprise risk management., • Ability to translate regulatory and risk concepts into practical application across business functions., • Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Strong attention to detail, with excellent organisational and documentation skills., • Analytical thinking with problem-solving capabilities and the ability to manage multiple priorities., • Proficient in using compliance tools, risk registers, and document control systems., • Proficient in Microsoft Office Suite Additional Requirements • Maintain confidentiality at all times, especially in relation to security, operational incidents, and data protection matters, • Uphold Bamboo Connects' values, sustainability commitments, and security responsibilities. Our Values • Attaining a competitive advantage, enhancing value, and driving service excellence, through INNOVATION and idea generation., • Allowing TRUST to thrive in a climate of open communication, transparency, commitment, accountability and care., • We treat employees, clients, customers, suppliers, stakeholders, position, opinions, and the environment with total RESPECT, • Operating as a cohesive team, where COLLABORATION offers the greatest sense of achievement and success., • Encourage curiosity, and the acquiring of intelligence to support organisational effectiveness through KNOWLEDGE SHARING

Title: Supply Chain Manager Location: London, One Vine Street Working Pattern: Hybrid, 40% (or two days) in an office location Reporting to: Supply Chain Director, Chief Operating Office (COO), Lloyds Living About Lloyds Living Lloyds Living is a dynamic and rapidly growing business within Lloyds Banking Group, focused on delivering innovative property management and investment solutions. With ambitious plans to manage a material portfolio of homes by 2030, Lloyds Living leverages technology, automation, and digitisation to drive operational excellence and customer satisfaction. Supply chain management is a key source of competitive advantage, supporting both Lloyds Living Investment Management (LLIM) and Lloyds Living Property Management (LLPM) as the business scales. This is an exciting opportunity to join a forward-thinking Supply Chain team at a pivotal stage in its growth. The team is collaborative, draws on best practices from across Lloyds Banking Group, and is at the forefront of using AI and digital tools in daily operations. As the business grows, so too will your opportunities to shape processes, drive innovation, and contribute to Lloyds Living's success. Role Purpose As Supply Chain Manager, you will: • Help develop and lead delivery on certain aspect of the Lloyds Living supply chain management strategy for your area of accountability., • Manage supplier relationships in line with wider business objectives, maximising value and minimising risk., • Support LLIM and the wider Lloyds Living business through sourcing, onboarding, and managing suppliers., • Drive service and cost optimisation, ensuring robust compliance and risk management., • Contribute to the development and implementation of new supply chain standards, policies, and digital solutions. Key Responsibilities • Lead the sourcing, onboarding, and management of new and existing suppliers, supporting business growth and operational needs., • Manage day-to-day supplier relationships, including contract negotiation, renewals, and change control., • Deliver improvements in audit, compliance, and risk management, including data audits and business continuity planning., • Develop and implement supply chain standards, policies, and frameworks, including digitisation and self-serve tools., • Collaborate with stakeholders across the business to align supply chain activities with strategic objectives and regulatory requirements., • Support the transition from legacy systems (e.g., ARIBA) to new digital supply chain solutions, including CRM implementation., • Promote commercial awareness and best practice sourcing, including running training and awareness sessions., • Contribute to transparent reporting and performance dashboards for supply chain activities., • Support future acquisitions and integration of new suppliers., • Manage lower-risk suppliers, ensuring all requirements are completed, managed, and audited within the framework., • Oversee governance journeys for the supply chain and iterate the Supplier Management Framework and reporting., • Stakeholder management of the wider team to ensure compliance with supplier management tasks and deadlines., • Support internal customers and help senior colleagues manage client relationships., • Analyse problems and issues to find the best technical and professional solutions., • Grow your own capabilities and those of direct reports, providing specialised training or coaching as needed. Skills & Experience • Experience in supply chain management, procurement, or a related field, ideally within property, real estate, or financial services., • Strong understanding of supplier management, contract negotiation, and compliance frameworks., • Proven ability to deliver process improvements and drive cost optimisation., • Excellent stakeholder management and communication skills., • Experience with digital tools and systems; skills in using AI and automation especially Microsoft Copilot are a distinct advantage., • Ability to work collaboratively within a small team and contribute to a culture of innovation and best practice., • Highly organised, able to meet key deadlines and treatment standards., • Attention to detail, ensuring all tasks are completed correctly and risks are highlighted., • Analytical and inquisitive mindset, able to resolve conflicting information and find solutions., • Self-starter, eager to learn and deliver independently., • Flexible and pragmatic, able to adapt to changing priorities and see the bigger picture. Personal Attributes • Visibility: Builds strong relationships and acts as a visible ambassador for the Supply Chain team., • Drive: Demonstrates energy, initiative, and a proactive approach to problem-solving and continuous improvement., • Ownership: Takes responsibility for delivering results and driving projects to completion., • Flexibility: Comfortable working in a fast-paced, evolving environment. We also offer a wide-ranging benefits package, which includes: • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies About working for us You'll be joining a dynamic and evolving team at the heart of Lloyds Living's growth journey. With the backing of Lloyds Banking Group and a commitment to leveraging the latest technology-including daily use of AI- you'll have the opportunity to make a real impact, develop your skills, and help shape the future of property supply chain management. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive work environment where all our colleagues can be themselves and succeed on merit. Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. If you'd like reasonable adjustments to be made to the recruitment process, just let us know.

Are you ready to join Connecticut Innovation’s vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut’s strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech. Come join Minimise the impact of flooding using actionable early warnings | Previsico! Geo focus: Focus on the UK, while supporting fledging global growth Reporting to: Head of Sales & Marketing Principal Work Location/Setup: London, hybrid model with 2-3 days expected in office Context The Issue: One-fourth of all properties and one-third of commercial properties in the UK are at risk of flooding. Flood-related damages cost the UK a staggering £1.3 billion annually and are expected to increase five-fold by 2050. According to latest estimates these costs can be reduced by half with improved flood forecasting and preparation. However, existing forecasting methods have fallen short when it comes to the unpredictable nature of storms. Hourly shifts in weather patterns can give rise to floods that escape detection through conventional means. The Solution: At Previsico, our goal is to diminish the impact of floods on individuals and organizations by half. Our cutting-edge tech, honed since 2001 and incubated at Loughborough University, until 2019, has revolutionized flood forecasting. It allows for highly accurate, property level, real-time alerting, empowering individuals and businesses to prepare effectively, thereby minimizing, and in some cases, preventing damage and disruptions. The Results: We almost doubled our revenues in 2024, and our services are now supporting over 200 clients within the insurance, private, and utilities sectors, including Zurich, Liberty, and National Grid. In 2024, we secured additional funding earmarked to turbocharge our growth through the expansion of our Go-To-Market function. We strongly encourage applicants from diverse backgrounds to apply. We value and embrace the unique perspectives and experiences that individuals from all walks of life bring to our company and its culture. Role You will be responsible for finding and developing new opportunities as well as managing and growing existing accounts within the Critical Infrastructure space, both directly and through partners and partnerships. You will research and evaluate market trends, competitors, potential customers and partners and establish contact and rapport with them. You will pitch, and together with clients, define value propositions and benefits of the service, negotiating and closing deals while managing and nurturing the relationship throughout its entire lifecycle. You will collaborate closely with internal teams such as project management and customer success to ensure seamless client experience and long-term satisfaction. Industry Leadership & Business Development: • Own the complete sales cycle, from identifying and qualifying leads to pitching, RFP production, value proposition definition, negotiation, and closing., • Own the definition and implementation of targeted sales playbooks and strategies for the Critical Infrastructure industry (Network Rail, National Grid etc.), that guide the approach to engaging clients, tailoring messaging, and presenting use-cases relevant to the sector., • Collaborate with cross-functional teams—including marketing, product development, and customer success—to develop comprehensive plans for market penetration and growth within these industries. Partnership Development & Sales Channel Expansion: • Identify and develop key partnerships with other businesses, leveraging these relationships to drive sales through indirect channels and collaborative go-to-market strategies., • Cultivate relationships with partners, ensuring alignment of flood forecasting solutions with their offerings, and jointly promoting the benefits to their customer base., • Work closely with partners to drive mutual success, ensuring that both new business development and ongoing sales initiatives are effectively executed through these channels. Sales Support Collaboration: • Collaborate with the project manager and customer success manager to ensure smooth transitions from sales to project implementation, ensuring client satisfaction and retention., • Demonstrate flexibility in adapting to changing priorities and business needs, offering support to colleagues across various functions as required., • Be proactive in sharing insights, knowledge, and best practices with team members, fostering a supportive environment that encourages mutual success. Target Achievement and Growth: • Attain predefined performance targets, focusing on key metrics such as sales conversion, sales cycle, client ARR growth, revenue growth, and expansion within strategic accounts., • Identify opportunities to upsell additional services, features, and solutions that align with strategic clients' evolving needs., • Maintaining 100% accuracy of sales pipeline. UK Market Focus & Global Support: • Primarily focus on sales efforts within the UK market, targeting the Critical Infrastructure sector, to drive business development and growth., • While the main responsibility is within the UK, be prepared to support global sales initiatives, particularly for Critical Infrastructure sector businesses, by contributing to bids, proposals, and strategic efforts as required. Required Skills and Qualifications • Proven 5+ years working experience as an business development manager or sales executive preferably in a SaaS startup environment., • Proven track record of independently selling services/solutions to large enterprises within the Critical Infrastructure sector from lead generation to discovery, qualification and negotiation., • Experience with consultative selling and successfully leading partnership sales desirable., • Ability to independently drive the development of new industries from scratch, identifying growth opportunities, analysing market trends, and adapting strategies accordingly., • Ability to build rapport with senior stakeholders., • Strong preparation, time-management, and organisational skills., • Strong analytical and organizational skills with a curiosity for better understanding clients and their issues., • Clear written and verbal communication skills, along with the ability to craft compelling presentations and case studies., • Numerical abilities and problem-solving attitude., • Proficiency in MS Office and CRM software (Hubspot), • Proficiency in English and right to work in the UK. Benefits and Working Arrangements • 33 days’ holiday each holiday year including bank holidays, • Flexible Working, including Working from Abroad and other work locations options, with offices in Loughborough and London and remote working, • Cover the cost of relevant Professional Subscriptions, • Learning and Development Support, • Enhanced Employee Assistant Programme (EAP), • Hybrid Working, • Employer NI top-up on additional pension contributions, • Company Days, • Eyecare Vouchers, • A workplace that values diversity and offers equal opportunities Equal Opportunity Employer • Previsico is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information • Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone., • In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system., • Please let us know about any accommodations you may need to participate in our recruitment process., • Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed., • This job posting is for applications within the following location(s):Dartford / Lewisham / Gravesend

At Quantcast, we're redefining what's possible in digital advertising. As a global Demand Side Platform (DSP) powered by AI, we help marketers connect with the right audiences and deliver measurable results across the Open Web. Our foundation is built on cutting-edge measurement and consumer analytics, giving our clients the tools they need to drive success in an ever-evolving digital landscape. Since our start in 2006, we've pioneered industry firsts—from launching the original measurement platform for digital publishers to introducing the first AI-driven DSP. If you're ready to be part of a dynamic, forward-thinking team that thrives on creating transformative solutions, Quantcast is the perfect place to grow your career. We are seeking a Senior Sales Enablement Manager to join our Marketing team and work closely with revenue leadership and our commercial teams. This role is crucial in equipping our customer-facing teams with the tools, training, and resources they need to successfully drive revenue growth in a rapidly evolving ad-tech landscape. A proactive approach to communication, project management, and strategic thinking is essential for this role, along with the ability to partner successfully with cross-functional, global teams. What You'll Do • Develop and execute revenue enablement programs related to onboarding, skill development, industry knowledge, and ongoing education to enhance sales effectiveness and revenue generation., • Create and deliver training content in multiple formats to educate customer-facing teams on Quantcast’s solutions, digital advertising trends, programmatic platforms, measurement & analytics, and sales strategies., • Collaborate with Sales, Marketing, Product, and Customer Success teams to align messaging, sales strategies, and go-to-market initiatives., • Equip sales teams with effective content, playbooks, and competitive intelligence to navigate a rapidly evolving adtech landscape., • Analyze key performance metrics to measure the impact of enablement programs relative to the company’s larger business goals and identify areas for improvement., • Facilitate communication between sales teams and cross-functional stakeholders, ensuring a seamless knowledge-sharing environment., • Stay ahead of industry trends that impact digital advertising, providing guidance on how they influence sales strategies. Who You Are • Minimum of 5 years Sales Enablement experience in adtech and/or media sales, SaaS, or technology industries., • Ability to understand and respond to the challenges of GTM teams., • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales enablement platforms., • Knowledge of sales methodologies (e.g., MEDDIC, SPIN Selling, Challenger)., • Experience using learning management systems (LMS) for training delivery. Quantcast operates in a hybrid work environment. The in office days are Tuesday, Wednesday, and Thursday. At Quantcast, we craft offers that reflect your unique skills, expertise, and geographic location. On top of a competitive salary, this position includes eligibility for a performance bonus, equity, and a comprehensive benefits package. Depending on your location, this may include generous vacation, medical, dental, and vision coverage, and retirement plans. For more details, visit our Careers page and see how we support our team. Please see the Applicant Privacy Notice for details on our applicant privacy policy. Founded in 2006 and headquartered in San Francisco, we are a diverse, aligned community with offices across 10 countries worldwide. Join the team that unlocks potential. Quantcast is an Equal Opportunity Employer. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

12 month work placement as part of degree | Central London based (Old Street) | July 2026 start date | £27,500 per annum. WHAT IS BOX? Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia. WHY BOX NEEDS YOU Imagine you have just completed your 12 month placement with Box, what have you achieved? Well if you join Box in the Customer Success team here a few things • Make a similar business impact as our previous cohorts of placement students hear from our previous placement students!, • Through ongoing training and experience, you will confidently able to hold a business conversations with a breadth of senior level B2B decision makers., • Deep understanding of the Marketing function as you work very closely everyday with the Marketing team., • Get involved in projects that support the wider sales team., • Being based in a EMEA HQ, you will get to experience from the inside on how a high growth cloud SaaS technology company works., • Had a lot of fun along the way! What does a Sales Development Representative (SDR) actually do? This is typically the entry point for anyone looking to begin a career in tech sales or business development. You will work closely with Account Executives who are closing the pipeline you generate. It is often said you only have one chance to create a first impression. As a Sales Development Representative, you are on the frontline as that very first touch point for a number of amazing businesses, from well known major companies, government departments and to a cool new FinTech AI start up. You will have a target to reach in form of a quota and set meetings with senior level decision makers for our Account Executives. Your opportunity to win business and create impact over your 12 months with us is real. What does that mean day to day? • Qualify leads from various sources including website, marketing events, seminars and incoming calls, from initial contact to a qualified appointment with an Account Executive., • Find up-sell opportunities, • Involvement in account planning and mapping exercises with wider sales team., • Get involved in projects that support the wider sales team., • Build key relationships with prospects to gain a deep understanding of company and prospects goals to enable expansion of Box technology and solutions across the enterprise., • Undertake campaigns with Marketing around specific business propositions and market awareness., • Manage accurate administration of our lead management system (Salesforce.com). What is Box looking for? Communication you build relationships through your strong phone / video presence and excellent written language capability. Drive demonstrates a level of resilience to overcome objections and have a “can do” attitude to delivering personal goals. Attention to detail Everybody makes mistakes, even the most detail oriented employee, and that is what makes us grow. You will be detail oriented by nature, learn from mistakes and able to prioritise effectively, ensuring quality on sometimes tight deadlines. Commercial Acumen you are able to problem solve and creatively uncover new opportunities to fuel future sales pipeline. Fluent German or French speaking is not required, though is a nice-to-have. To be eligible you must be an undergraduate student in a placement year course returning to study Autumn 2027, you also will need to have the right to work in UK already in place. If you are studying a subject related to Business, Management or Marketing, it would be a plus, however from experience you don’t need a specific degree background to be successful as a placement student in Box. Have you hired placement students before? Review our ratemyplacement rating here https // Benefits Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; and other European offices in Paris, Munich, Amsterdam, and Warsaw. How do I apply? • Submit CV, • Video Interview with a member of recruitment team, • Video Interview with the hiring manager, • Video Interview with another specialist from your potential team EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

We are very excited to present this new role, it's perfect for an ambitious leader looking to steer an experienced team to new heights utilising their commercial marketing experience. As a Commercial and Marketing Manager, you’ll play hands-on role to support and lead the commercial strategy across marketing and product functions. Reporting directly to the Director, this position is responsible for executing commercial and marketing plans to build brand visibility, revenue growth, customer acquisition and retention. This role brings together practical execution, data-driven insight, and leadership to achieve commercial success. Key Commercial Responsibilities Strategic Ownership: • Execute marketing and product strategies aligned with company goals., • Support the product portfolio performance, ensuring profitability & market relevance across all product lines., • Assist in forecasting and managing revenue targets across marketing and product lines., • Manage the marketing budget to ensure efficient allocation and strong ROI., • Identify and support delivery of new or expanded revenue opportunities., • Present key performance data to the Senior Management Team (SMT), including lead volumes and campaign metrics, to support strategic decision-making and business planning ensuring marketing activity is delivered on time, within budget, and with clear ROI. Brand and Market Positioning: • Plan and deliver multi-channel marketing activity to drive customer acquisition, conversion, and loyalty., • Oversee paid media, SEO, email, organic social, partnerships, and offline marketing., • Create and manage PR initiatives including media relations, press releases, and press trips., • Contribute to pricing strategies and revenue models for products and campaigns., • Monitor competitor activity and market trends to inform commercial strategy. Partnerships & External Relations: • Build and manage Coop Partnership strategies with tourist boards, cruise lines, and other strategic partners., • Support commercial negotiations with suppliers and external partners., • Manage agencies and retainer partners to ensure commercial value and alignment. Performance & Data-Driven Decision Making: • Use customer and campaign data to refine messaging, product positioning, and performance., • Track and report on campaign and product performance, optimising strategies based on insights., • Conduct strategic marketing and product analysis to guide commercial decisions. Team Leadership & Development: • Lead, mentor, and support a small cross-functional team across the marketing and product departments, • Set clear objectives, provide support, and promote a culture of creativity, innovation, and commercial focus., • Align team objectives with business goals and ensure high performance across all commercial functions. About You You’re the perfect fit if you: o Proven experience in a commercial, product, or marketing management role within the travel industry. o Hands-on marketing experience across digital and offline channels, with a focus on performance and ROI. o Excellent communication and negotiation skills, with confidence in representing the business externally. o Experience leading and developing small teams. o Strong analytical skills, with the ability to interpret data and make commercially sound decisions. o Understanding of product development, contracting, and supplier negotiation. o Bring experience or a strong understanding of the Latin American tourism sector. o Have excellent communication skills and enjoy collaborating across departments. About Us Latin Routes is no ordinary tour operator. What began in a small office above a pizza shop has grown into one of the UK’s leading and award-winning specialists in travel to Latin America. Today, we’re proud to create Truly Individual Holidays tailored to each client. Our passionate team of Travel Specialists use their first-hand knowledge and love of Latin America to design unforgettable journeys and help every traveller plan the trip of a lifetime. The Details The role is offered on a hybrid basis, working from the office in Kingston Upon Thames on Tuesdays and Thursdays. This enables the team to be together for collaboration and support; there is a bright and vibrant atmosphere in our office and the team regularly socialise both at company events and informally. For the other days you are welcome to choose whether you work from the office or at home, currently the majority of the team choose to work from home on those days. The hours are 38.75 per week, predominantly Monday-Friday. Shifts during the week will be 9am – 5:30pm, with 45 minutes for lunch. There may be the occasional requirement to flex the working times in order to manage workload or responses from overseas partners. In return you will receive a competitive basic salary and employees will also receive holiday and a generous company discount for personal trips. Our Vision & Mission ‘To be recognised as the best in what we do, by all those involved – our customers, our employees, and our partners’ We understand that true success comes from nurturing the people and environments behind the business, as well as those in front of it. It's for this reason that we have clear company values that underpin everything that we do as a business, and how we act as an employer. Each of our five core values has its own team, made up of employees from across the company, and led by an appointed Value Ambassador. These teams are responsible for ensuring their value is consistently upheld and interwoven into everything we do: through actions, activities, policies and other efforts, which are regularly monitored, changed and adapted according to our ever-evolving needs

New Product Development Manager - Southwark, London Job Title: New Product Development (NPD) Manager Location: SE1, London (Southwark) Reports to: Head of Quality Assurance Department: Category & Product Employment Type: Full-time in office Salary: Competitive Role Overview Black Sheep Coffee is seeking a creative and driven New Product Development (NPD) Manager to lead the innovation and evolution of our food and drink offerings across the UK, US, and Middle East markets. As part of the Category & Product team, which includes Supply Chain, Data & Analytics, and Marketing, you will oversee the full product lifecycle from ideation to launch ensuring all products meet Black Sheep Coffee's high standards of quality and brand alignment. This role combines strategic planning, market research, and cross-functional collaboration to ensure we remain ahead of industry trends. The NPD Manager will also contribute valuable insights through regular Quarterly Trend Reports and Competitor Analysis Reports, shaping long-term product strategies. Key Responsibilities 1. New Product Development • Lead the end-to-end development process for food and drink products, focusing on global market requirements and customer preferences., • Collaborate with internal teams (e.g., Supply Chain, Marketing, and Data & Analytics) and external suppliers to refine and perfect products., • Conduct in-depth market research to identify trends, competitive insights, and emerging consumer demands, ensuring Black Sheep Coffee's offerings remain innovative and market-leading. 2. Quarterly Trend Reports • Produce detailed Quarterly Trend Reports, highlighting industry innovations, customer preferences, and emerging global food and beverage trends., • Leverage insights to guide product development strategy and maintain a competitive edge., • Present actionable findings to senior leadership and key stakeholders, influencing product roadmaps. 3. Competitor Analysis • Develop and maintain comprehensive Competitor Analysis Reports, identifying key differentiators and trends in the market., • Use insights to shape product development decisions, ensuring Black Sheep Coffee stays ahead in quality, innovation, and appeal., • Share findings with cross-functional teams to inform broader business strategies. 4. Product Launch Coordination • Partner with the Brand and Compliance Department to ensure all product launches comply with allergen and safety regulations across global markets., • Collaborate with the L&D Content Creator to produce training materials and 'How-To' guides, equipping teams for successful product rollouts., • Work with Marketing to develop localized promotional materials and campaigns tailored to global audiences. 5. Seasonal Product Launch Calendar • Create and manage a seasonal calendar for global product launches, strategically planning releases to keep offerings exciting and relevant., • Ensure timely execution of launches that resonate with customer preferences while aligning with Black Sheep Coffee's sales objectives. 6. Cross-Functional Collaboration • Collaborate closely with the Category & Product team, including Supply Chain, Data & Analytics, and Marketing, to ensure seamless execution of product initiatives., • A Bachelor's degree in Business, Food Science, Marketing, or a related field., • At least 2 years of experience in product development and management, ideally within the food and beverage industry and with global or multi-market exposure., • Proven expertise in conducting trend and competitor analysis, translating findings into actionable product strategies., • Solid understanding of allergen regulations, product labelling, and food safety standards across multiple markets., • proficiency in Microsoft Excel, numerical and analytical skills with the ability to interpret data accurately., • Strong project management skills, with the ability to manage multiple priorities and meet tight deadlines., • Excellent communication and interpersonal skills, capable of collaborating with diverse teams and external suppliers., • Passionate about food and drink trends, with the creativity to transform insights into globally relevant products., • Annual Discretionary Bonus - Up to 15% of previous years earning., • Monthly phone bills reimbursed - up to 50 per month., • Free coffee and hot drinks at any of our locations, plus 50% off food items., • Access to Wagesteam, offering a variety of high-street discounts., • 5% Interest on savings through Wagestream Build Pot., • Employee Assistance Programme (EAP) - Access to confidential counselling and advice, • Wellness App through our EAP., • Pension plan through NEST pensions - 3% employer contribution., • Free daily breakfast, snacks and commercial coffee machine in the office., • Monthly pub drinks, biannual staff socials and a fully stocked drinks fridge. Join the thriving team at Black Sheep Coffee, the rapidly expanding 4th largest coffee chain in the UK. With our sights set on further growth, this is an exciting opportunity to be part of our success story. Since our establishment in 2013, we have captivated coffee lovers with our commitment to quality and innovation. As a testament to our dedication, we have risen to become one of the leading players in the UK coffee scene. With our continuous expansion plans, there has never been a more exciting time to join us. As a member of our team, you will have the chance to contribute to our upward trajectory and be part of our ambitious journey towards shaping the future of the coffee industry. We foster a dynamic and collaborative work environment where your ideas are valued, and your professional growth is encouraged. With a strong emphasis on teamwork and a passion for excellence, we provide a supportive platform for you to thrive and make a meaningful impact. Don't miss the opportunity to be part of a rapidly growing company that values innovation, quality, and the power of exceptional coffee. Join Black Sheep Coffee today and embark on a rewarding career that offers unlimited potential.

🌎 Our Mission To place the best of human and technology at the heart of building maintenance. By combining the expertise of engineers in the field with the agility of technology, we aspire to be a major player in facilitating economic, digital, environmental, and social transitions for the better, particularly with the advent of smart buildings. We are convinced that combining technology and innovation to enhance technical professions will be successful by granting autonomy, time, and recognition to engineers—the true experts in the field—and is essential for successful performance. This is why we develop hardware and software solutions to provide real-time, reliable, and comprehensive data to optimize building management. Everything in the company is built around its values: Care, Grit, and Uniqueness. We apply them daily within our teams and with our clients and partners. WeMaintain's mission is to drive the transformation of building operations with our unique end-to-end platform. Join our dynamic and energetic team as we shape the future of maintenance. 🚀 Why Join Us? At WeMaintain, we are committed to embodying each of our values in our daily work: • Care, in every interaction with our clients and colleagues., • Grit, in our determination to always go above and beyond and deliver superior quality products., • Uniqueness, in our goal to always enable everyone to feel comfortable expressing their opinions and testing their ideas to transform our industry. Join our team and help shape the future of maintenance while working in a supportive and collaborative environment. If you are ready to make an impact and drive change in a growing company, we would love to get to know you. Join us at WeMaintain and be part of our journey to revolutionize the industry! 🙌🏼 Who Are We Looking For? We are seeking a Customer Success Manager (CSM) who thrives in managing customer relationships and overseeing field operations. This role is perfect for someone with strong organisational skills, a proactive approach, and excellent communication abilities. 📈 What Will Your Future Role Be? Onboarding Of New Customer Contracts • Manage the onboarding process via email, manage access to the site, prepare quotations, monitor inspection reports, and occasionally visit sites, • Ensure smooth onboarding of new customer contracts, addressing all initial requirements Ongoing Operation • Respond to customer requests via email or telephone, • Issue and follow up on quotations, • Follow up on breakdown lifts and manage the closure of insurance defects, • Attend customer meetings alongside the dedicated sales representative Management Of Urgent Jobs • Oversee shutdown units and ensure customers are regularly updated on progress Customer Relations • Participate in customer meetings with the sales representative, • Foster strong, positive relationships with customers to enhance satisfaction and retention Manage Field Engineers • Oversee field engineers through weekly one-to-one meetings, ensuring they have the resources needed to perform their jobs effectively, • Manage and support field engineers by communicating with technical experts and the spare parts department to resolve technical issues and order specific parts, • Follow up on works to understand the completed tasks Continuous Improvement • Participate in workgroups with other departments (Sales, Finance, Product, etc.) to improve tools, processes, and the customer experience 👑 You Are The Right Person For Us If • You have a background in customer service or operations with a focus on customer relations, • You possess excellent organisational and multitasking skills, • You have strong communication abilities and can manage customer expectations effectively, • You are proactive and can manage urgent jobs efficiently, • You are capable of overseeing and supporting a team of field engineers, • You know how to work as part of a team and support your colleagues, • You are open to continuous improvement and can contribute to enhancing our processes and customer experience ✏️ How to Apply? We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us. What we value most is drive, curiosity, and potential — not a perfect resume. To apply, just click the “Apply” button below and answer a few short questions. It’s quick and helps us get to know you better. At WeMaintain, we celebrate diversity, encourage personal growth, and are committed to inclusivity. Whatever your background, journey, or identity — we warmly encourage you to apply. 🎯 Recruitment Process • Phone interview with Recruitment lead - 30 minutes, • Face to face interview with Senior management - 1 hour

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. Job Description This role is based in our 5 Howick Place office in London. Are you passionate about driving revenue growth, building strong client relationships, and delivering impactful solutions? LIONS Learning is seeking an ambitious and results-driven Account Manager to join our growing Sales team in London. This is an exciting opportunity to play a key role in expanding our e-learning offerings for marketing specialists while nurturing existing client relationships and driving new business opportunities. About LIONS Learning LIONS Learning is dedicated to empowering marketing professionals with world-class e-learning courses designed to enhance their skills and drive industry innovation. As part of our Sales function, you’ll be at the forefront of connecting brands and agencies with valuable learning solutions that make a real difference. Your Role As an Account Manager, you will: • Focus on managing and growing relationships with key clients (brands and agencies), ensuring client satisfaction and loyalty., • Build a strong pipeline of new business opportunities by prospecting, qualifying leads, pitching, and closing deals., • Drive revenue growth by achieving monthly targets and delivering against activity levels and pipeline goals., • Sell our e-learning courses to targeted sectors, growing and renewing the current customer base., • Revenue Growth: Meet and exceed personal revenue targets by maintaining a robust pipeline and delivering consistent results., • Client Retention: Build and maintain strong relationships with clients to enhance loyalty, reduce churn, and increase repeat business, achieving an 85%+ completion rate., • Forecasting & Reporting: Provide accurate forecasting of prospects and opportunities, ensuring effective tracking and reporting for you and your team., • Stakeholder Engagement: Develop strong relationships with internal and external stakeholders, including senior management and industry experts, to align goals and drive success Qualifications We’re seeking a proactive, commercially minded individual with a passion for sales and client success. To excel in this role, you’ll need: Qualifications & Experience • A clear understanding of what makes a course valuable and engaging., • Proven experience in account management, renewals, and retainers., • A strong track record of achieving sales targets and driving revenue growth., • Consultative-selling experience with a solution-led approach., • Commercial Acumen: Ability to develop and execute strategies that drive revenue growth and profitability., • Sales & Negotiation Skills: Expertise in creating compelling proposals, negotiating effectively, and closing deals with corporate clients., • Analytical Thinking: Proficiency in analyzing market trends, customer feedback, and performance data to inform decisions and improve strategies., • Organizational Skills: Exceptional multitasking and prioritization abilities, capable of managing multiple teams and programs in a dynamic environment., • Customer-Centric Approach: Commitment to understanding client needs and delivering solutions that exceed expectations, fostering loyalty and long-term partnerships. At LIONS Learning, you’ll be part of a collaborative and innovative team that values growth, creativity, and excellence. This role offers a fantastic opportunity to make a real impact, develop your skills, and work with renowned industry experts in a fast-paced and dynamic environment. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say ___ Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job ___.

We’re looking for an experienced Senior Manager of Customer Success to lead and scale our European team, focused on our top-tier markets — France, Germany, and the Netherlands. Based in London, you’ll play a key role in ensuring our Enterprise and Mid-Market customers achieve measurable value

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. Job Description More about ___ and ___. The Support Squad consists of several product teams, and collectively owns the entire end-to-end support journey for millions of Wise customers. Our mission is to provide high quality support at the lowest cost. We do this by preventing the need for support in the first place, building world-class self-service tools, automating resolutions through conversational AI, and empowering our support agents with the best infrastructure and intelligent tooling. One of our largest investment areas in the last year has been conversational support automation - we launched a Wise Support Assistant, helping a large majority of our customers self serve problems. The Getting Help team owns the entire FAQ, Help Center, Self Service and Chat experience - and collaborates very closely with the Contact Automation team, who powers our Conversational AI experiences. The Opportunity & Your Mission We’re Looking For An Entrepreneurial Senior Product Manager To Focus On 2 Critical Pieces In Our Strategy, Within The Getting Help Team • Contact Prevention: You will be in charge of our Contact Prevention strategy. Your goal is simple but ambitious: drive down customer contact rate by fixing problems at their source, creating a better experience for millions of customers; and reducing our cost space. Wise Assistant: You will also help us make the Wise Assistant as the single entry point into Support - an adaptive conversational interface that delivers the precise solution needed, whether it's suggested content, a direct answer, a self-service action, or a seamless handover to a specialist team or high quality CS agent You’ll Be Responsible To • Own the contact prevention product strategy: Together with BizOps, Analytics and other cross-functional partners you will create and drive the roadmap for Contact Prevention at Wise, identifying the highest-leverage opportunities to make an impact on our contact rate., • Influence at scale: You’ll spot opportunities by digging into data, building your own internal insights tools, and even spinning up LLM workflows to power your analysis or enabling other teams to self-serve better. You’ll work with product teams across Wise to get fixes prioritised, or even build a team to remediate defects yourself., • Leading the FAQ, Self Services & Wise Assistant Upstream roadmap: You will partner closely with the other teams in the Support Squad to make Support at Wise fully conversational from the get-go, enabling embedded solutions into a conversational journey., • Ship new conversational experiences & automations: You will partner closely with Content Design and Engineering to ship AI-powered conversational experiences that resolve customer intents instantly and effectively. This role requires an iterative mindset; beyond the initial launch, you will drive continuous improvement through rigorous experimentation and feedback loops. Your Success Is Defined By Creating a Superior Automated Experience That Reduces Customer Effort And Friction, Or Simply Preventing The Need To Contact In The First Place. In Your First 6 Months, You Will Have • Impact our Contact Rate: Made a measurable dent in our customer contact rate through both high-quality automation and by addressing root-cause issues, putting us on a clear path towards our 2026 goals., • Impact our Case Automation Rate: Launched significant improvements to our conversational support channels that have quantifiably improved the Wise customer experience. Qualifications Critical skills that will help you succeed: If you’re passionate about solving problems at scale and excited by the chance to build something new from the ground up, shape your own role and team and have a clear target that's critical to our mission as a business and for Support, you'll be a right fit. • Entrepreneurial: You have launched products from 0 >1 successfully, and collaborated with a variety of functions to achieve this - where you were the sole leader, • Consumer Product Experience: Strong customer empathy and experience working with design and user research to craft intuitive product journeys. You have shipped successful consumer mobile experiences that are used by millions of customers every day., • Data-savvy: A knack for getting your hands dirty with data using SQL, or Python, and experience with analytics tools like Superset, Looker, …, • Be LLM-native: You'll be surrounded by experts and encouraged to build LLM-powered insights and workflows from day one. You will need familiarity with LLMs, from prompt and context engineering to setting up evaluation loops. Experience in wider AI/ML domains, and shipping AI enabled user experiences, is a plus., • Mentoring & PM reporting: Leadership and coaching skills, with previous experience managing reporting lines or formally mentoring other PMs being highly desired. Nice To Haves • Data Product Experience: A background in building data or insights tooling or platforms that empower internal or external customers is a plus., • Experience within Servicing, Ops, Support: Previous product management experience in the Operational, and Help / Support domains is a plus., • Experience with Search & Information Retrieval: previous experience with Search and IR is a plus Additional Information For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit ___. Keep up to date with life at Wise by following us on ___ and ___.

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. A Brandwatch Customer Success Director owns the relationships with our biggest, most strategic clients, supporting them as they use Brandwatch’s product suite to make key decisions across their organisations. The mission of the Customer Success team is to build our understanding of our clients’ businesses, to help them overcome strategic challenges, ensure they fully adopt the technology, and to seek opportunities to highlight the impact of Brandwatch on the way they do business. As we continue to expand our global team, we are hiring a Customer Success Director, to be based in London, UK. Your Role • You will own the overall relationship and retention of your book of strategic customers, establishing a trusted advisor relationship and ensuring customers get optimal value from our products and services., • This means working closely with clients to ensure they are equipped to adopt Brandwatch technologies, as well as ensuring their investment helps them achieve their business goals., • You will build strong relationships with your main points of contact, aiming to build active Brandwatch champions and executive sponsors within each account. Your clients will see you as a trusted advisor., • You will document client feedback and product requests, advocating for them internally to ensure our product road map is developed in line with the needs of our customers., • You will be working with clients to establish strategic plans, goals and other key performance indicators and support the customer in achieving their goals., • You will conduct regular account analysis and planning to identify and mitigate any customer health risks and similarly identify and achieve growth opportunities., • By achieving the goals above, you will be able to nurture customer advocacy and co-marketing opportunities that benefit the client’s organisation as well as ours. What You Have • Prior experience as a Senior Customer Success Manager/Director, Account Management/Director or equivalent role, • Proven track record of delivery in a Customer Success environment with a focus on increasing customer satisfaction, adoption, and retention, • Proven ability to develop executive relationships at strategic level, • Proven track record of developing and executing strategic account plans, • Familiarity working global strategic enterprise clients across multiple teams and regions, • Proven ability to drive continuous value of a SaaS product suite, • Impeccable written and verbal communication skills, and be detail oriented and analytical, • Experience working with digital marketing or social media at a SaaS vendor, • A proactive approach to your work schedule with the ability to work autonomously Icing On The Cake • Experience working with or for a social media monitoring provider, • Demonstrable knowledge of marketing & data analytics principles and best practices, • Experience working with CRM, such as Salesforce, Gainsight, • Ability to speak a second language, ideally French, Spanish or German Success Will Be Measured On • Gross retention of your customer base, • Net growth of your customer base, • Your clients’ satisfaction levels As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. ___, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its ___ and ___ social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit ___ and follow @Cision on Twitter. Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the ___ and named a “Top Diversity Employer” for 2021 by ___. Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Please review our ___ to learn about Cision’s commitment to protecting personal data collected during the hiring process.

OUR MISSION Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US? We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! OEM & MEDIA @ CARWOW Our team is committed to positioning CG as the foremost commerce media group and strategic collaborator within the automotive sector. The OEM & Media team is instrumental in constructing CG's retail and media offerings for both automotive manufacturers and advertising agencies. Through daily engagement, the team forges robust partnerships encompassing brand development and awareness, consumer consideration, sales generation, and direct-to-consumer collaborations. By harnessing Carwow Group's unparalleled audience and industry knowledge, we empower our partners to achieve their business goals. YOUR MISSION As a Digital Agency Sales Manager, you will be instrumental in driving revenue growth and building lasting relationships with media agencies. You will work closely with the Agency Lead and Media Director and be responsible for developing and executing effective media strategies, delivering exceptional client service, and contributing to the overall success of the team. This role requires someone with bags of drive, confidence and the ambition to grow with a fast scaling department and business. You will be used to owning big projects and balancing both short term opportunities and a longer term strategic view for your area and accounts. You’ll take a hands-on approach to supporting the exponential growth aspirations of Carwow Group. KEY RESPONSIBILITIES • Be responsible for delivering advertising revenue targets by focusing on the already well-established pipeline and proactively building successful media proposals for media agency partners and clients directly., • Develop stronger and more consistent relationships with key media agency partners across their business through frequent review meetings and co-developed processes to achieve an ‘always-on’ position., • Understand and research key performance metrics and strategies by brand to build bespoke data-driven, advertising proposals., • Ensure Carwow is always front of mind for Agency Planners, Buyers, Strategists, as well as Business Directors with the target of establishing CG as a core media partner., • Work collaboratively with the Agency Lead to strive for and recommend ways for the continuous improvement of the media proposition, in collaboration with our product and design teams., • Ensure that media agencies are well served and given insightful, clear and timely reporting on ongoing projects for media agencies and clients. KEY REQUIREMENTS • Be adaptable - our media agency proposition is tailored, native and data-driven - it’s more than just selling standard IAB formats. Our product and ideas stand out from the crowd, you should too., • Have knowledge of the media agency world - ideally with strong experience working as an Account Manager or similar role within an agency, or working closely with media agencies in a publisher/media owner ecosystem., • Be confident in owning and executing your own contact and prospecting strategy to build new relationships from scratch. You'll have the freedom to build these relationships and strategies as you see fit - we want an ambitious person who can put CG on the map., • Have a successful track record in closing and delivering large, advertising deals with a customer and data centric approach., • Monitor quarterly bookings and pipeline against personal and team targets using accurate Salesforce reports., • Comfortable with handling & analysing data, and a profile that enjoys a data-driven sales environment., • Be a team player who is comfortable with collaborating at all levels and is always happy to take on board feedback to develop their skills., • Personality-wise you’ll be polished, hands-on, energetic and a real self-starter who enjoys autonomy and delivering results., • Be highly articulate and be comfortable thinking on your feet, especially with senior decision-makers., • Be confident, possess a can-do attitude and enjoy developing and selling new solutions., • Be a lateral thinker, able to approach a task multiple ways until the outcome is achieved. BONUS POINTS • Have an understanding of consumer verticals, ideally the automotive sector, but not essential., • Experience selling video/YouTube is a bonus. INTERVIEW PROCESS • Step 1: Introductory call with our Talent team, • Step 2: Get to know your hiring manager, • Step 2: Case Study Presentation, • Step 3: Values Interview WHAT’S IN IT FOR YOU • Hybrid working, • Competitive salary to fund that dream holiday to Bali, • Matched pension contributions for a peaceful retirement, • Share options - when we thrive, so do you!, • Vitality Private Healthcare, for peace of mind, plus eyecare vouchers, • Life Assurance for (even more) peace of mind, • Monthly coaching sessions with Spill - our mental wellbeing partner, • Enhanced holiday package, plus Bank Holidays, • 28 days annual leave, • 1 day for your wedding, • 1 day off when you move house - because moving is hard enough without work!, • For your third year anniversary, get 30 days of annual leave per year, • For your tenth year anniversary, get 35 days of annual leave per year, • Option to buy 3 extra days of holiday per year, • Work from abroad for a month, • Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies, • Bubble childcare support and discounted nanny fees for little ones, • The latest tech (Macbook or Surface) to power your gif-sending talents, • Up to £500/€550 home office allowance for that massage chair you’ve been talking about, • Generous learning and development budget to help you master your craft, • Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What You’ll Do Reporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a customer or OpCo. They will own all engagements in that area, end-to-end from sales through to delivery including the P&L. They will also be accountable for delivering the growth, revenue and associated profitability targets. This will involve owning C-Suite relationships for that portfolio, and various other relationships at the E and F band level. They will spearhead market expansion and portfolio growth through a deep understanding of the customer’s priorities and growth agenda, supported by the CAL. The Portfolio Lead will be responsible for bringing together teams from the service towers to create a team delivering value for our customer, and for growing our business over the next 12-24 months. Key skills and accountabilities: Client Relationship Management • Understand the client’s business, priorities, and leadership agenda and proactively build long-standing, trust-based relationships with clients, • Co-create with the customer shaping deals and solutions to solve the customers problems and win work versus the competition, • Build long standing relationships with the customer Account Management • Manages a P&L view at contract level across VOIS throughout deal lifecycle for that area of our business, • Support the CAL in the overall account agenda and priorities, • Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within that area of the business, • Bring together different Service line leads within their portfolio of work Sales leadership and Excellence • Drive sales and revenue, customer growth and sales effectiveness to originate new deals and grow existing ones, • Help originate deals or competitive RFP responses based on defined commercial pathways, driving innovative deal constructs and solutions to grow the business, • Shape strategic narrative and ensure differentiated win strategies are delivered to the client, in alignment with expectations, needs, and market trends Who You Are • Demonstrated sustained client relations management experience at a C-suite level or key decision makers in the industry. Building trusted client relationships, • Managed a portfolio of work across multiple customers previously, • Shown ability to grow and expand existing engagements within client environment, • Demonstrated ability to bring together disparate teams to drive client success, • Leadership skills with the ability to manage and inspire cross-functional teams, • Consulting experience ideal, but not essential Key Measures: • Sales & Revenue, • Account P&L (Account Management), Offering/Service P&L (Offering), & Gross Margin (based on Account, Offering), • Customer Satisfaction Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's In It For You • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year, • Charity days: 5 days/year, • Hybrid working, • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%, • Vodafone family and friends discount, • Private medical, private dental, free health assessments, share save scheme, • Global parental leave policy for all new parents which includes 39 paid weeks of maternity leave and 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary, • Access to Vodafone University and LinkedIn Learning #TogetherWeCan #GroupResourcing #GroupTalentAcquisition #WeAreHiring #JoinOurTeam Who We Are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to ___ for guidance. Together we can.

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The role… We are looking for a Senior Manager, Revenue Enablement to lead and scale how our commercial organisation performs and ensure we continue to grow faster and smarter. You will lead a high-performing team of Enablement Partners, own and execute the global enablement roadmap, and act as a strategic business partner to Sales and Revenue Operations (RevOps) leadership. This is a critical, hands-on opportunity to shape the future of our commercial strategy and make a tangible impact on our billion-dollar growth journey! About the Function: The Revenue Operations & Enablement function is the engine for scalable growth across our Go-To-Market (GTM) teams. Our mission is to remove friction, boost productivity, and empower every seller to achieve their best performance. You'll be joining a strategic function that partners closely with Sales and Leadership to drive global excellence and champion a growth mindset across the entire business. What You Will Do… • Lead & Build a World-Class Team: You’ll build, lead and coach a team of Sales Enablement Partners, shaping the future scope and ways of working needed to consistently support all of Dojo’s sales channels; Self-employed field sales, Direct, Inside Sales and our International markets., • Drive the Global Roadmap: Own and execute the global Enablement roadmap to drive measurable improvements in conversion rates, attachment rates, and overall productivity., • Enablement by Insight: Leverage data and reporting to uncover performance gaps, designing and delivering focused enablement programs that target real business challenges., • Accelerate Commercial Teams: Work cross-functionally with Marketing, Product, and Operations to remove the roadblocks that slow our sellers down., • Build the Foundation: Deliver scalable playbooks, toolkits, and enablement content that simplify complexity and empower our sellers to move faster and close more deals., • Execute and Optimise: Oversee the rollout and continuous refinement of key enablement platforms (e.g., LMS, call-coaching, AI tools) to maximise field performance. What You Will Bring… • A strong, demonstrable track record of success (typically 8+ years) in a Sales Enablement, Revenue Enablement, or Revenue Operations leadership role., • Proven ability to translate commercial strategy into effective field execution, designing and deploying enablement programs for GTM teams., • Deep understanding of B2B sales and Go-To-Market processes, combined with a powerful analytical and commercial mindset., • Experience in leading and developing enablement teams with diverse focuses, such as onboarding, systems, and field enablement., • Excellent collaboration and influence skills; you thrive working at the critical intersection of Sales, Revenue Operations, and Leadership., • Hands-on experience selecting, deploying, and optimising revenue enablement platforms (e.g., Mindtickle, Highspot) and sales technology (e.g., Salesforce, Gong). Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: • You’re curious. You have a real desire to learn and create., • You’re relentless. You keep going even when it’s easier not to., • You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit ___ to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

The Company Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We currently protect over 6 million families and small businesses across 18 countries in Europe and Latin America. Our mission is to provide our customers with peace of mind by protecting what matters most to them. With over 35 years of experience and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have had some of the strongest double-digit growth and retention rates globally in consumer services, demonstrating our exceptional service levels and strong value proposition to our customers. Group Lead Commercial Counsel – Consumer and Fair Competition Verisure is seeking a talented, dynamic and versatile Counsel to provide leadership on consumer and fair competition matters across the Verisure Group’s European footprint. This new, combined role is a strategically important one. Compliance with ever-increasing EU and national rules on consumer protection and competition across Europe is vital; it is also a component of winning, building trust with and satisfying our customers. The Counsel will have pan-business oversight of these areas and the opportunity to develop and direct our strategy. The Counsel will have a high profile with legal peers and senior management across the Verisure Group. They will be a part of our fast-growing Legal team and will report to our Group Commercial and Innovation Legal Director. The successful candidate will thrive in a fast-paced, agile, international, and entrepreneurial business environment. The role offers an opportunity to develop as the business evolves and it is an exciting opportunity to deliver value from day one through innovative and leading-edge legal thinking. Key responsibilities CONSUMER MATTERS ACROSS THE VERISURE GROUP’S EUROPEAN FOOTPRINT • Provide strategic legal advice and leadership at Group level on consumer areas including:, • marketing claims and pricing strategies;, • sales practices, processes and sales materials for Verisure’s core alarm system services and ancillary personal protection services;, • customer T&Cs and contracting models; and, • consumer-facing aspects of new methods of getting to market., • Lead and develop (in close collaboration with Verisure country counsel) our consumer and fair competition programme, involving:, • guidance, templates and training materials on common topics;, • consumer protection audits; and, • close collaboration with the Group Compliance team on Group internal minimum standards, Group policy and standards., • As needed, support Verisure country counsel on complex regulatory inquiries., • Monitor, assess and share information about consumer and fair competition enforcement cases and trends as well as proposals for EU consumer protection legislation., • Together with the Group Legal Regulatory Advocacy team, develop and lead a strategy of engagement with relevant external stakeholders, which may include consumer associations, trade associations, regulators and legislators, both at a national and EU level., • Together with other functions, analyse and interpret regulations. LEGAL ADVICE ON FAIR COMPETITION LEGAL STRATEGY AND COMPLIANCE • Lead fair competition legal strategy the Group, ensuring compliance across key business initiatives and monitoring fair competition in the market., • Support Verisure country Heads of Legal and work with our Iberia & LatAm Competition Counsel to provide expert legal advice on antitrust and unfair commercial practices, aligning legal requirements with commercial goals., • Conduct internal audits and implement compliance programmes, as relevant., • Act as primary Group Legal contact for internal Legal and business colleagues on fair competiton topics, translating legal requirements into actionable business guidance., • Manage external counsel and budget. Candidate profile The ideal candidate must: • be a qualified lawyer in a European jurisdiction, with a minimum of five years of relevant experience;, • have excellent knowledge of EU consumer protection and fair competition legislation and practical experience of its implementation in at least one of Verisure’s European operating countries;, • have experience from consumer protection related litigation and enforcement actions of national consumer protection authorities. It would be advantageous to have experience of: • commercialising technology and related services;, • working as an in-house lawyer. In terms of competencies, the ideal candidate will: • be adaptable and have the proven ability to thrive in dynamic and fast-paced environments;, • have a pragmatic approach, seeing the legal function as a responsible business enabler;, • have a proven track record of leading projects;, • have very high EQ and level of judgment – be a strong, confident but humble leader that exerts influence through persuasion., • be enthusiastic and a high energy individual, with a strong drive to create a positive work environment;, • be curious, creative and pragmatic;, • be an independent problem solver that can set priorities, clearly articulate defensible opinions and enable efficient decision making;, • have the ability and willingness to take a "hands on" approach, while maintaining an ability for a high level or strategic view of activities. Company DNA Finally, there must be a strong fit with our company DNA: • Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly., • Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline., • Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously., • Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win., • With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always. Location Geneva (Group head office) preferred, but it could be in any European city in which a Verisure country has its head office, subject to regular working visits (every two-to-three weeks) to the Geneva office and additional travel to other European cities as required. The Legal team Our global combined legal, compliance, privacy and regulatory advocacy and public affairs team consists of over 140 lawyers and other professionals across the organization that come from 18 countries, representing four continents, with a strong gender balance across all levels of the team, including in the Group legal management team. We are well-integrated, working closely together across countries as well as the organization to leverage each other’s experience, to develop best practices, and to deliver our colleagues best-in-class legal partnership. Our vision is to be business enablers, and our mission is to deliver value through innovative and leading-edge legal thinking, impactful regulatory advocacy, and leadership in protecting our reputation and building trust with customers and key stakeholders for sustainable business growth. We are currently on a digital transformation journey, integrating AI and other digital solutions into how we operate, led by our Group Legal Operations Manager reporting into the Group CLO. Our team has also been recognized as one of the leading in-house legal functions in the Legal 500 GC Powerlist Switzerland in 2019, 2023, 2024 and 2025 and the Legal 500 GC Powerlist Europe LATAM Specialists in 2023. For over 30 years, The Legal 500 has been analyzing the capabilities of law firms across the world, turning its attention to in-house legal functions which are driving the legal business forward. The Legal team also offers the ability to continuously grow, with several examples over the past period of moves, growing responsibilities and promotions within the Function. Join us to become one of us – business enablers and essential contributors to sustainable business growth.

Introduction At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We Offer • Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications, • Regular and frequent promotion opportunities to ensure you can drive and develop your career with us, • Feedback and checkpoints throughout the year, • Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks, • A culture where your ideas for growth and innovation are always welcome, • Internal recognition programs for peer-to-peer appreciation as well as from manager to employees, • Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme, • More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities We are seeking an experienced Senior Business Analyst with a strong background in financial services to join our team. This individual will lead the analysis and documentation of business requirements, particularly within banking, payments, wealth management, insurance, or related financial domains, and will facilitate collaboration between stakeholders and development teams to deliver high-quality solutions. Responsibilities • Gather, document, and analyze complex business requirements from diverse stakeholders within financial services operations, regulatory compliance, risk management, and customer experience functions., • Define project scope, objectives, and success criteria in collaboration with business leaders, product owners, and technical teams, ensuring alignment with financial industry standards and regulatory requirements., • Support cross-functional teams in translating financial business needs—such as transaction processing, account management, and reporting—into functional and technical specifications., • Contribute to the creation of business cases, process flows, and user stories, with a focus on financial product workflows, payment processes, and compliance procedures., • Facilitate workshops, meetings, and training sessions to foster collaboration, knowledge sharing, and process improvements within financial service teams., • Obtain both functional and non-functional requirements by conducting thorough requirement-gathering sessions with business and technical stakeholders; document and map processes, including financial transaction lifecycles and reconciliation flows., • Work with stakeholders to investigate operational issues, analyze alternatives, and recommend optimal solutions that meet financial industry best practices., • Serve as a liaison between business stakeholders and technology teams, ensuring solutions meet financial regulations (e.g., AML, KYC, PCI-DSS) and industry standards., • Partner with Project Managers to define scope, objectives, and deliverables for financial systems projects. Preferred Education Bachelor's Degree Required Technical And Professional Expertise As a Senior Business Analyst in the financial services domain, you will play a critical role in bridging business needs with technology solutions across areas such as banking operations, payments, regulatory compliance, risk management, and customer experience. Key Responsibilities Requirements Elicitation & Analysis • Gather, validate, and document functional and non-functional requirements by engaging with stakeholders across front-office, middle-office, and back-office functions, as well as technology and compliance teams., • Map end-to-end financial business processes such as transaction lifecycles, payment workflows, account management, reconciliation, and reporting., • Ensure requirements align with regulatory obligations (e.g., AML, KYC, Basel III, PSD2) and industry best practices. Solution Design & Evaluation • Collaborate with stakeholders to assess current-state processes, identify gaps, and evaluate solution alternatives for core banking systems, trading platforms, financial data feeds, and risk management tools., • Recommend optimal solutions that balance operational efficiency, compliance requirements, and customer experience., • Stakeholder Engagement & Communication, • Act as a liaison between business units, operations, compliance, risk, and IT to ensure clear understanding and alignment of requirements., • Facilitate workshops, requirements review sessions, and sign-offs to drive consensus on deliverables. Project Management Support • Partner with Project Managers to define project scope, objectives, timelines, and deliverables for financial systems implementations or enhancements., • Track progress, manage risks, and ensure projects remain aligned with strategic business goals. As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance. Preferred Technical And Professional Experience • Proven experience as a Business Analyst within Financial Services Sector (FSS) projects, ideally in banking, payments, wealth management, insurance, or capital markets., • Strong analytical, problem-solving, and critical-thinking skills with the ability to interpret complex financial data and workflows., • Proficiency in tools such as Microsoft Visio (for process mapping), JIRA (for backlog management), and Confluence (for documentation and collaboration)., • Excellent communication skills with the ability to translate technical concepts into business language and vice versa. Preferred Business Analyst Certifications • Certified Business Analysis Professional (CBAP), • Certification of Competency in Business Analysis (CCBA), • Entry Certificate in Business Analysis (ECBA), • PMI Professional in Business Analysis (PMI-PBA), • Agile Analysis Certification (AAC), • Certified Agile Business Analyst (CABA), • Lean Six Sigma Green Belt / Black Belt, • BPM Certification, • Chartered Financial Analyst (CFA)

Department: IT Location: London, UK Description Oxford Economics, a leading economic forecasting and consulting firm, is looking to hire a Product Delivery Manager, based in our London office. As Product Delivery Manager at Oxford Economics, you will play a leading role in shaping and delivering our software product delivery strategy. You’ll be responsible for turning ideas into tangible products that deliver measurable value to our clients and the business. This includes working with economists and software teams to develop new products, enhancing existing ones, and proactively identifying opportunities for improvement and innovation. Your job is to understand the ‘why’ to ensure we build the right product for our stakeholders and clients. You will collaborate closely with senior stakeholders to define product goals, prioritise initiatives, and establish clear success metrics. Acting as the link between business, design, data, and technology, you will ensure our product direction aligns with both commercial objectives and client needs. This role requires a proactive, strategic leader who can drive clarity, make decisions confidently, and champion a customer-centric approach to product development. Key Responsibilities Product Strategy & Leadership • Lead the development and execution of product strategies that align with Oxford Economics’ business goals., • Collaborate with business stakeholders to define product vision, objectives, and measurable outcomes., • Translate strategic priorities into actionable roadmaps and ensure alignment across teams., • Identify and validate new product opportunities through market research, competitor analysis, and customer engagement., • Foster a strong product culture by promoting collaboration, accountability, and innovation., • Provide thought leadership on how technology can enhance our economic data, models, and client value propositions., • Work closely with Software Team leads to ensure the development teams remain on track., • Mentor and support team members, helping build product management capability within the organisation. Planning & Delivery • Define clear product requirements, user journeys, and success metrics in partnership with design, engineering, and data teams., • Work closely with the development to implement the product delivery, stand ups, refinements, Client/Stakeholder demos, • Prioritise product enhancements based on business value, customer impact, and technical feasibility., • Maintain a backlog and drive business priority through the sprint cycles, • Oversee product development cycles, from concept through launch, ensuring timely and high-quality delivery. Business & Customer Focus • Build a deep understanding of customer needs and business drivers to guide product decisions., • Partner with commercial teams to align roadmaps with market demand and client requirements., • Maintain awareness of competitor offerings, market trends, and emerging technologies., • Communicate product direction and results to stakeholders across all levels of the organisation. Key Working Relationships Internal • CIO / Dev Teams / Product Lead, • Economists / IT Liaison, • Business Stakeholders External • Clients / Prospects, • Software / Platform vendors Required Skills, Knowledge & Expertise • Background in economics or a closely related field., • University qualified with over five years of experience in product management, business analysis, or equivalent experience, • Previous experience as a Product Owner with advanced experience in Scrum or Agile, with professional qualifications such as Certified Product Manager or Agile Certified Product Manager, • Project management skills to develop schedules for each phase of the development program and monitor progress against targets to ensure objectives are met as work progresses from concept to specification, design, development and launch, • Strong communication skills to liaise with senior management teams to agree strategic development objectives and gain budget approval for projects, • Ability to coordinate the work of different specialists within the development team and ensure that individual members keep the rest of the team informed on progress, • Experience of working closely with QA on acceptance testing, and Product Marketing teams on product launches, • Excellent written and verbal communication skills, able to quickly understand, simplify, internalise, and communicate complex or technical concepts Desired • Strong user/business/customer-facing qualities, • Economics domain experience or demonstrable interest in economics-related fields, • Ability to define and refine working processes in order to maximise efficiency in constantly evolving environments, • Skilled in understanding customer needs by reviewing research reports, undertaking competitor analysis so product initiatives reflect market needs, • Experience with waterfall and agile methodologies, and an understanding of product management's role in various development methodologies., • Experience of using and leveraging agile tools (e.g. Azure devops / Jira / Trello), • Strong analytical thinking that supports clear decisions based on data and evidence., • Adaptability and comfort working in fast-changing environments, • Technical curiosity with a willingness to understand how products and systems work. Job Benefits Here are some of the benefits we offer in the UK to ensure you feel valued, supported, and thrive at work: • Private Healthcare, • Employee Assistance Program, • Enhanced Maternity and Paternity Leave, • Workplace Nursery Scheme, • Cycle to Work Scheme, • Hybrid/Flexible Working, • Team Gatherings and Connection Boost! Equal Employment Opportunity (EEO) Oxford Economics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights. Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list. Job Description This role is based in our 5 Howick Place office. Join LIONS Learning as a Business Development Manager and play a pivotal role in driving growth within the e-learning industry. This position offers the opportunity to shape the future of marketing education while building meaningful partnerships with brands across diverse sectors. Key Responsibilities Revenue Generation & Growth • Develop and maintain a robust pipeline of brand partnership opportunities, • Prospect and qualify new leads across multiple industries and sectors, • Present cutting-edge e-learning courses to marketing specialists, • Achieve monthly revenue targets and contribute to overall growth strategy, • Build and maintain strong relationships with a diverse client portfolio, • Enhance client loyalty and reduce churn through exceptional service delivery, • Achieve 85%+ course completion rates through effective client engagement, • Provide accurate forecasting of prospects and opportunities, • Analyze market trends and customer feedback to inform strategic decisions, • Develop and execute strategies that drive revenue growth and profitability, • Cultivate relationships with internal and external stakeholders, • Present to senior management and industry experts from various backgrounds, • Collaborate effectively across global time zones, • Align goals with diverse teams to drive collective success Qualifications Experience & Background • Proven track record of achieving sales targets, preferably in e-learning environments, • Experience in consultative selling with solution-focused approaches, • Background in presenting to senior management and business leaders, • Understanding of what makes educational content valuable for diverse learners, • Excellent negotiation and deal-closing capabilities, • Analytical thinking and data interpretation skills, • Process-driven approach with adaptability to change, • Strong relationship-building skills across diverse markets, • Commitment to fostering inclusive environments, • Ability to identify key partnerships across various sectors The opportunity to make a lasting impact in marketing education while working with a diverse, innovative team committed to excellence and growth. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say ___ Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • A flexible range of personal benefits to choose from, plus company funded private medical cover, • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares, • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more, • Recognition for great work, with global awards and kudos programmes If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job ___.

Legal & General (L&G) is a leading UK financial services group and major global investor. We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income. Our Group Functions provide the services that all areas of the business need. This requires a talented and diverse team behind the scenes, who enable everyone at L&G to do what they do best. Joining us means helping to improve the lives of our customers and contributing to the success of the business every day. Job Description We’re recruiting for an ALM Manager to join us to support the Group Asset Liability Management (ALM) team across all aspects of developing, embedding and executing the Group’s ALM Framework. We’re offering a competitive base salary, great benefits and the opportunity to support work that directly contributes to L&G’s business strategy. The Group ALM team provides first line oversight of how market risks are managed across the L&G Group. In particular, you’ll be developing investment and risk management strategies in alignment with the Group’s strategic objectives and internal risk appetites and within the context of the evolving macroeconomic and regulatory environment. This is a hybrid working opportunity, that will allow you to split your working week between your home and our London Office, to find a work-life balance that works for you. What you’ll be doing: • Working closely with the Business Units to understand their market risk exposures across SII, IFRS and liquidity, • Identifying inefficiencies/opportunities for optimisation across the balance of assets and financial risks, • Developing and embedding investment and risk management strategies and frameworks within Group/divisional ALM activity, • Ensuring a strong connection between macroeconomic environment and the implications for efficient Group ALM; in particular, through proposing appropriate scenario testing and identifying rebalancing opportunities to protect against downside risk and enhance value, • Managing and developing the efficient production of high-quality exec/board MI, providing meaningful insight to support the decision making of senior management, • Supporting the Head of Group ALM to ensure that key proposals and matters for discussion are brought to the Group Asset and Liability Committee, which is chaired by Group CFO and attended by key members of the senior management team, • Developing systems for improving the efficiency and sophistication of the Group’s ALM Framework, • Working closely with the 2nd line Group Risk Team to ensure consistency of understanding and that all proposals have the appropriate level of challenge and oversight Qualifications Who we’re looking for: • Investment professional, Qualified actuary or accountant with relevant investment/ALM experience, • Strong understanding of investments, hedging and capital markets, • Strong understanding of the elements of Solvency II and IFRS that relate to ALM (including the Matching Adjustment and capital requirements), • Ability to understand the implications of market and non-market events across different metrics (IFRS, Solvency II, liquidity), • Ability to create and deliver clear and concise written documentation or reports, • Ability to review technical data, analyse it and provide a succinct summary, • Ability to work with and develop code-based tools e.g. Python, R etc., • The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes, • Generous pension contribution, • Life assurance, • Healthcare Plan, • 27 days holiday, plus public holidays. There’s also the option to buy and sell holiday, • Competitive family leave, • Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only), • There are the many discounts we offer – both for our own products and at a range of high street stores and online, • In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Job Description AI Technologist – Life Sciences About The Role We are seeking aspirational AI Technologists to join our AI Centre of Excellence and Execution under the UK Data & AI Wing. These individuals will act as strategic advisors and AI thought leaders across our key industry verticals Aerospace & Defence, Financial Services, Healthcare, Central Government, and Life Sciences. As an AI Technologist, you will play a pivotal role in shaping customer conversations around AI and Data transformation. You’ll work closely with Sales, Account Teams, and the AI Centre of Excellence & Execution (CoEE) to define tailored AI and Data strategies that accelerate our clients’ AI adoption journeys. This is a pre-sales and enablement-facing role that bridges the gap between business vision and technical delivery helping customers build confidence in their AI strategy and ensuring a seamless transition from concept to execution. Key Responsibilities • Customer Engagement & Execution., • Lead strategic discussions with customers to define their AI and Data Strategy, aligning technology capabilities with business goals., • Identify opportunities for AI adoption and co-create innovative use cases with clients., • Articulate the business value of Data and AI through impactful storytelling and demonstrable prototypes., • Pre-Sales & Solution Development, • Collaborate with sales teams to shape AI-driven solutions for key opportunities., • Design and present industry-specific AI use cases that demonstrate measurable outcomes., • Support proposal development, technical scoping, and solution presentations., • Collaboration & Delivery Enablement, • Work closely with the AI Centre of Excellence & Execution (AI CoEE) to design and validate customer-specific AI solutions., • Bridge the gap between sales and delivery teams, ensuring solutions are executable and aligned to client expectations., • Build customer confidence by demonstrating technical credibility and business insight., • Innovation & Thought Leadership, • Stay ahead of industry trends and emerging AI technologies relevant to your sector., • Contribute to internal capability building, knowledge sharing, and best practices within the Data & AI community., • Represent the organization in client and industry forums, showcasing our AI innovation. Key Skills & Experience • Proven experience in AI / Data Solutioning, Pre-Sales, Consulting, AI Product Manager, AI enthusiast roles., • Strong understanding of one or more industry domains: A&D, FSI, Healthcare, Central Government, or Life Sciences., • Expertise in AI/ML frameworks, Data platforms, and Cloud ecosystems (Azure, AWS, or GCP)., • Ability to translate complex technical concepts into clear business value propositions., • Excellent stakeholder management and communication skills able to influence senior decision-makers., • Experience working collaboratively with sales and delivery teams to shape end-to-end solutions. Why Join Us • Be part of a cutting-edge AI community driving digital transformation across the UK&I., • Work at the intersection of business innovation and emerging AI technologies., • Opportunity to shape the future of AI adoption within some of the UK’s most impactful industries., • Collaborative, forward-thinking environment with continuous learning and development opportunities. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available ___.

Site Name: South San Francisco 611 Gateway Blvd, Cambridge 300 Technology Square, London The Stanley Building Posted Date: Dec 12 2025 The Onyx Research Data Tech organization is GSK’s Research data ecosystem which has the capability to bring together, analyze, and power the exploration of data at scale. We partner with scientists across GSK to define and understand their challenges and develop tailored solutions that meet their needs. The goal is to ensure scientists have the right data and insights when they need it to give them a better starting point for and accelerate medical discovery. Ultimately, this helps us get ahead of disease in more predictive and powerful ways. Onyx is a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: • Building a next-generation, metadata- and automation-driven data experience for GSK’s scientists, engineers, and decision-makers,, • increasing productivity and reducing time spent on “data mechanics”, • Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent, • Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions inreal-time Oversight of the program of work is key to successful execution of this mission. The Onyx Tech Delivery & Assurance team is accountable for defining, building, and executing on our internal processes for agile planning and delivery across our entire portfolio. They ensure that the leadership of the Onyx organization and key partners / stakeholders have a transparent view into our overall progress, and that issues / blockers / misalignments are raised early before they become major problems. They partner with our product and engineering leadership to ensure our overall ways of working, including software delivery, are best-in-class and set us up for success. The Senior Program Manager is accountable for supporting Onyx Application Engineering with program and project management needs, ensuring quality in standard ways of working including appropriate documentation, resource tracking and capacity planning to ensure successful program/project delivery. Partner with Product Managers to devise and execute realistic, achievable and high‑quality plans that describe tasks required to deliver Onyx products across multiple engineering teams. A Senior Program Manager is expected to take a poorly defined problem with a large degree of ambiguity, work it to a well‑defined problem/specification, and execute on it at a high level. This role will lead large‑scale, multi‑track programs that include multiple dependencies across engineering, data, cloud and external partners. Practical experience configuring, governing and using Atlassian toolsets (Jira, Confluence, Advanced Roadmaps/Portfolio and related automation/plugins) to support agile delivery, traceability and reporting is essential to succeed in this role. The successful candidate will have a strong drive to deliver projects quickly without sacrificing high quality, embedding effective controls and practices that enable safe, repeatable and auditable delivery. Key Responsibilities include- • Define and manage overall program governance and delivery model for complex technical initiatives, including program level milestones, success criteria, decision rights, and the running of program boards and steering committees. Act as the primary escalation point for cross functional delivery issues; coordinate rapid remediation plans, conduct root cause analysis for major incidents or delivery failures, and drive corrective actions to closure., • Develop and manage project and program plans; drive execution within scope, time and budget which may dynamically evolve to reflect changes in customer needs or business constraints., • Lead large scale, multi-track programs with cross functional dependencies and external partners., • Lead Shiprooms and agile sprint ceremonies, project tracking/reporting and backlog management with product managers. Provide a single view of each project within the portfolio and their interdependencies, establishing effective OKRs, robust documentation and project value/financial tracking., • Partner with Onyx engineering leads, Quality team and product managers to validate technical designs and ensure delivery approaches are scalable, secure, cost effective and aligned to Onyx platform and cloud architecture standards., • Implement and govern program level project management discipline (tools and process) across product deliverables. Provide hands on leadership in designing, configuring and maintaining Atlassian based delivery processes including board and workflow design, issue type schemes, custom fields, permissions, automation rules, release pipelines, Advanced Roadmaps/Portfolio configuration, and dashboarding to ensure consistent practices, traceability and high-quality reporting across teams., • Leverage Atlassian and AI enabled reporting capabilities, including agentic models where appropriate, to align with Onyx Jira/Confluence configurations and common plugins/automation; support governance implementation by configuring integrations between Atlassian tooling and reporting/BI systems to help provide a single source of truth., • Manage third party and vendor engagements for program components: define statements of work (SOWs), review vendor delivery, • plans, measure supplier performance and ensure contractual and compliance requirements are met., • Establish and track program KPIs and health metrics (delivery cadence, predictability, cycle time, MTTR, scope variance, OKR progress); present these regularly to leadership and make data driven recommendations to improve delivery., • Define appropriate tracking measures and build automated, meaningful reports and dashboards; synthesize data and insights from across projects or programs to support teams in making informed tactical and strategic decisions., • Lead change control and release coordination across multiple teams and environments; ensure release readiness, run release gates, and coordinate rollback/contingency planning where required., • Ensure that robust risk management practice is embedded within Onyx projects and that risks and opportunities are identified and addressed, or that risks requiring collective senior discussion are escalated to the Onyx leadership team., • Drive continuous improvement across delivery practices: run retrospectives at program scale, capture lessons learned, update processes and templates, and embed improvements into team practices and Atlassian tooling/templates., • Mentor and coach program and delivery leads; build delivery capability by defining clear roles and responsibilities, career development pathways and by running enablement sessions on program practices, dependency and risk management, and effective Atlassian tooling usage. Why You? Basic Qualifications We are looking for professionals with these required skills to achieve our goals: • Bachelor’s degree in IT Program Management, Data Engineering, Computer science, Software Engineering OR 8+ years of relevant work experience., • 6+ years job-related experience with an established track record of Program delivery for software applications., • 4+ years’ experience in Agile program/project management, including the use of associated tools such as Jira and Confluence. Preferred Experience If you have the following characteristics, it would be a plus: • Masters Degree, • Demonstrated comfort operating and leading across organizational boundaries a matrixed team, • Metrics-first mindset #GSK-LI #R&DTechProject • If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $117,975 to $196,625. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit ___ to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the ___ where you will find answers to multiple questions we receive GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at ___

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, carrying nearly six million customers a year across many major cities and operating a fleet of around 500 vehicles. Founded in 1991, the company now employs over 2,000 people and was listed in The Sunday Times Top Track 250 in 2018 and 2019. Backed by private equity firm Exponent, Big Bus Tours is driving an ambitious phase of digital transformation and portfolio expansion, including brands such as Tour Dubai, Touristation, Tower Tours, and the upcoming Big Duck Tours. The business culture is defined by ambition, collaboration, and a commitment to delivering outstanding customer experiences. Following significant transformation over the past three years, Big Bus Tours is focused on growth through smart technology, digital innovation, new market opportunities, and enhanced customer value. Role Overview • The Head of Business Development will lead all Local & Agent sales activities for London, which include planning, prospecting and account management, whilst leveraging best practices to ensure that we maximise sales. This role has commercial responsibility for the performance of the Agent Sales & Local Trade channel., • To work closely with and in conjunction with the central sales team, to proactively set the London Partner Sales strategies and direction, taking in to account local market dynamics and competitive forces, and to deliver all elements of the Partner Sales plan to budget., • To deliver all Agent Sales & Local Trade initiatives to achieve and exceed the targets on revenue, net profitability, passenger volume, and customer satisfaction., • To identify and deliver new business and partners. Key Responsibilities Agent Sales and Local Trade Channels • Devise a sales plan and support the Agent Sales Manager & team to grow existing partners as well as recruitment of new partners with timescales, sales projections, and costs., • Create and manage the Agent Sales & Local Trade budget including targets, incentives and strategy., • Identify opportunities to enter new sources of demand and sectors., • Ensure alignment with the central sales team’s strategic agenda., • To submit written reports for the Managing Director on all aspects of sales, and present to the SLT during relevant meetings., • To deliver the City Agents Sales revenue, net profitability, and passenger budget., • To analyse daily and weekly sales performance vs. budget and put corrective actions and plans in place as needed., • To lead the Agent Sales commission plans., • Be a brand ambassador for Big Bus Tours in the B2B environment., • Be responsible for consistent delivery of the brand to external partners, and consistent understanding of the brand from all team members., • Ensure all relevant partners are kept up to date with pricing and product changes, and advocate for the channel when internal changes to both are made., • Monitoring of commission costs, ATP (average ticket price), and performance vs. budget and YoY., • Reporting on competitor activity and proactive recommendations on changes as needed to compete. Agent Sales - Team Management • To maintain a performance management system that supports Sales Executives and the Agent Sales Manager in setting clear goals, tracking progress, and staying accountable to role expectations., • Have diarised 1-2-1’s with all direct reports., • Keep the wider London team informed on key issues, and contribute actively to a culture of continuous improvement. Advertising Income • Create the strategy for delivery advertising Income., • Build and manage relationships with key strategic partners to build a portfolio of advertising revenue opportunities., • Help create and design artwork (with the central team) as required. Knowledge • Excellent understanding of travel industry with an ability to assess demand thus ensuring that we plan sales & promotional activities in a timely manner. Skills • Ability to prioritise effectively and deliver high-quality work to deadlines., • Able to adapt quickly to changing business needs and priorities., • Demonstrates creative thinking and problem-solving., • Excellent writing skills, able to communicate messages clearly and persuasively., • Strong communication and collaboration skills., • Able to present clearly and influence stakeholders at all levels, including senior leadership., • Strong negotiation and presentation skills., • Experience managing, leading, and motivating a team., • Strong analytical skills; able to use data to identify insights and trends., • Fluency in English (written and spoken) is essential., • Proficient in Microsoft Office (Excel, PowerPoint, Word) (or equivalent tools). Experience/Qualifications • University degree preferred but not required., • 3 + years’ relevant sales experience (travel industry preferred), with a proven track record in managing partner relationships., • Experience in delivering partner-focused solutions based on customer needs and ability to solve complex problems effectively., • Proven ability to manage multiple projects at a time while paying strong attention to detail., • Budget management & reporting experience in managing budgets and ensuring diligent use of budgets to attain maximum impact. Competencies • Communication – Ability to express ideas or facts in a clear and persuasive manner, adapts style to different audiences and builds alignment., • Customer Focus – Exceeding customer expectations by displaying a total commitment to identifying and providing solutions of the highest possible standards aimed at addressing customer needs., • Strategic and Critical Thinking – Takes account of a wide range of longer-term issues, opportunities and contingencies. Identifies the means of implementing plans in line with the vision and direction., • Analytical – Effectiveness in identifying problems, seeking pertinent data, recognising important information and identifying possible causes of problems., • Technical Knowledge – Possesses an in-depth knowledge of the area and can effectively apply that knowledge to solve a range of problems., • Results Orientated – Takes ownership for delivering business results; prioritises effectively, sets clear and achievable goals, meets deadlines, and maintains high standards of quality and service in line with company goals., • Planning and Budgeting – Ability to establish efficiently an appropriate course of action for self/others to accomplish a goal., • Commercial Awareness – Able to understand the key business issues that affect the profitability and growth of an enterprise and takes appropriate action to maximise success. Working Hours and Conditions • FTC - 1 Year Maternity Cover, • 4 days per week - 9am to 5.30pm, hours can be split across 5 days., • Due to the nature of the role, there is a requirement to be available outside these hours depending on business requirements and trade events to attend., • Mobility and the need to work flexible hours is an integral part of the role., • Hybrid role – 3 days per work required in the office.

Job Description As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end delivery of operational service excellence for some of Digital Realty’s most complex and high-value global customers. The Senior Customer Success Manager serves as a trusted advisor and advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. The role champions customer success as a central value within the business. What You'll Do Customer Health & Strategic Engagement • Owns the overarching post-sales health of assigned global strategic accounts, ensuring strong engagement, satisfaction, stability, and retention., • Leads the customer engagement rhythm, including executive business reviews, operational service reviews, and strategic planning dialogues., • Evaluates and manages risk across operational, financial, and product adoption indicators, escalating and aligning teams as needed. Service Excellence & Operational Governance • Oversees end-to-end service delivery including SLA compliance, implementation coordination, and ongoing operational performance., • Validates contractual SLA performance and associated service credits, ensuring accuracy and alignment with customer expectations., • Provides guidance to global teams on customer-specific operational requirements and success criteria, supported by detailed Customer Playbooks. Cross-Functional Leadership • Acts as a liaison and advocate between customer stakeholders and internal teams, ensuring unified execution across Operations, Implementation, Sales, and Finance., • Partners with Implementation teams to ensure seamless onboarding and successful introduction of Digital Realty products and services post-sales., • Drives coordinated management of customer escalations, ensuring transparent communication, root-cause clarity, and timely resolution. Proactive Risk, Renewal & Churn Management • Identifies early indicators of risk, including renewal concerns, operational instability, or financial issues (e.g., aged debt)., • Engages internal leaders to develop mitigation strategies that preserve and strengthen long-term relationships., • Ensures consistent follow-up on all customer feedback mechanisms, including surveys and listening posts. Service Improvement & Continuous Enhancement • Leads the identification and delivery of service improvement initiatives across accountable teams., • Coordinates customer audits from initiation through closure, ensuring thorough preparation, response, and validation., • Supports awareness and adoption of new products, organizational changes, systems, processes, and policies across global accounts., • Community Engagement, • Actively contributes to the Global Customer Success community, sharing expertise, leading initiatives, and mentoring peers., • Partners with Operations leadership to strengthen cross-functional collaboration and elevate standards of service across regions. What You'll Need • Bachelor’s degree in Business, IT, Engineering, or a related discipline; equivalent experience considered., • Minimum 7+ years in customer-facing roles within service-focused industries such as data centers, utilities, IT, or telecommunications., • Proven expertise supporting complex, multi-regional, or global enterprise customers., • Strong familiarity with service management frameworks; ITIL certification preferred., • Demonstrated ability to influence without authority across diverse stakeholder groups What We Can Offer You Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. A Bit About Us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

🚀 We’re on a mission to make real estate transactions smarter, faster, and friction-free. 🏢 Real estate is the world’s largest asset class, yet the legal processes and tools behind it remain slow, manual, and underinvested. Lawyers must review dense documents line by line and piece together information across silos, all while clients demand faster, more transparent due diligence. 🤖 That's where we come in. Orbital Copilot is the AI assistant built exclusively for commercial real estate law. Developed with former practicing real estate lawyers, it accelerates complex due diligence by up to 70% while delivering legal-grade precision. 🤝 We're trusted by leading firms like Goodwin, BCLP, and Ropes & Gray to remove the busywork so legal teams can focus on what they do best: applying sharp legal judgment, delivering standout client service, and getting deals over the line faster. 💡 Working at Orbital means joining a team that's reimagining how real estate transactions get done - moving fast, working collaboratively, and giving people the ownership to make a real impact from day one. Role Overview 🔎 We're seeking AI Product Managers, from mid to senior level as we've launched the industry’s first legal AI Agent and have seen phenomenal growth in both revenue and usage in the last 18 months. Orbital Copilot is a new product which is delivering much needed automation in Real Estate transactions across the UK and US, with a view to transforming the way property is transacted. Are you passionate about harnessing the power of AI to transform an industry? With the recent release of many Large Language Models (LLMs), such as OpenAI’s GPT-5, we’ve continued to adopt bleeding edge frontier models from Anthropic and Google. As an AI Product Manager, you'll have the unique opportunity to shape the future of our AI legal assistant. Your role will be central to turning ideas into transformative features that redefine how property due diligence is performed. With your deep expertise in product management, you'll guide a cross-functional team of engineers, designers, and industry experts to deliver solutions that solve real-world problems. 🙌 Here's What We're Excited About • Impact: Lead the development of cutting-edge AI solutions. Your work will directly influence the success and growth of Orbital Copilot, pushing the boundaries of what's possible with AI., • Strategy: Drive product strategy within an agile, fast-paced environment. Your insights and leadership will ensure that our product meets the needs of our customers and the legal industry., • Innovation: Tackle complex challenges in Generative AI and the legal domain. You'll be at the forefront of exploring new possibilities and delivering breakthrough capabilities., • Collaboration: Work closely with a talented, cross functional team, including AI engineers, product designers, and legal experts. Your ability to align diverse perspectives and drive cohesive product development will be key to our success., • Execution: Break down complex problems into actionable steps, ensuring that our team stays focused on delivering high-quality solutions. Your outcome-driven mindset will turn ambitious ideas into tangible products that deliver real value. 👀 We're Looking For Someone Who • Has 5+ years of experience in agile product management, particularly in B2B roles that bridge the gap between technology and industry., • Is genuinely excited about leveraging frontier models to solve real-world problems and has a proven track record of leading product teams from ideation to deployment and iteration., • Possesses exceptional communication skills, both in articulating ideas and in active listening., • Thrives in challenging situations and loves the fast-paced dynamics of a startup environment., • Uses first-principles thinking to approach problem-solving and instinctively get’s to the root cause of a problem., • Has a strong focus on delivering outcomes and ensuring that product meets customer needs and business objectives., • Is eager to learn about the legal industry and apply their skills to create innovative solutions in this space. Benefits: 🌟 • Competitive starting salary, • Matched pension contributions, • Flexible working hours and location, • 25 days paid holiday (plus bank holidays), • Professional equipment and personal development budget along with training opportunities to learn and develop your skills, • Cycle-to-work scheme, • An inclusive community enjoying all-company off-sites, lunches and socials 🔒 Security is everyone’s responsibility at Orbital. We ask all team members to follow our security policies, complete regular awareness training, and handle sensitive data with care in line with ISO 27001 standards. Spot something unusual? Reporting risks or incidents quickly helps us maintain the strong culture of security and compliance we all depend on. 💡 At Orbital, we’re committed to building a diverse and inclusive team. We especially welcome applications from people who are traditionally underrepresented in tech. Even if you don’t meet every single requirement, or if the right role isn’t listed yet, we’d still love to hear from you. 💰 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on several factors, which may include job-related knowledge, skills, experience, and business requirements.

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! About The Role A Product Manager takes ownership of overall product and portfolio success, focusing on understanding customer needs and seeing opportunities to significantly improve its experience. This role involves defining product strategy, crafting a compelling vision, and driving the product lifecycle from concept to launch and scaling. Collaboration is key, working closely with engineers, designers, and business partners to deliver impactful solutions. The role requires a methodical approach to evaluating outcomes, ensuring alignment with bp’s financial, operational, and customer strategies. As a hands-on contributor, the Product Manager manages day-to-day accountability and performance management to achieve product success. What You Will Deliver • Define product strategy and roadmap aligning technical and business priorities., • Drive alignment with senior partners to prioritize resources for high-impact initiatives., • Use data-driven insights to ensure digital solutions meet organizational needs., • Establish and track metrics to monitor product performance and value delivery., • Manage budgets, monitor financial performance, and optimize resource utilization., • Run iterative experiments and prototypes to validate hypotheses before scaling., • Assess opportunities for reusing enterprise solutions and design scalable platforms in partnership with engineering teams. What You Will Need To Be Successful • Proven experience in product management, strategic analysis, and customer-focused development., • Ability to develop long-term product and technology strategies and roadmaps., • Strong analytical abilities for data-driven decision-making and benefit tracking., • Expertise in guiding teams through product lifecycles and driving adoption., • Excellent communication and influencing skills to engage diverse partners., • Skilled in balancing strategic priorities with tactical execution; thorough., • Familiarity with Agile and Lean delivery methods., • Hands-on experience building products in energy solutions. Preferred Experience • Bachelor’s in Business, Economics, STEM (Energy); MBA preferred., • Knowledge of supply chain optimization for crude/refining products., • Understanding of refining processes, pricing, and commercial performance., • Experience with AI/ML technologies, predictive modeling, and cloud platforms (AWS, Azure, Palantir)., • Awareness of industry standards and regulations., • Strong commercial skill and ability to articulate business value. Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Reinvent your career as you help our business meet the challenges of the future. Apply now!

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business. Job Purpose This role is required to support the Branded Medical Supply Chain and Surgical Supply Chain team with replenishment duties of a specific range of manufacturers, bespoke customer ordering processes, product transfers and other day-to-day tasks which may develop in line with the business’ requirements. It requires building strong internal & external stakeholder relationships, responding to requests, supporting by ensuring excellent ongoing service whilst delivering against the business’ agreed KPIs (key performance indicators). Principle Accountabilities • Replenishment:, • Perform replenishment duties in the described manner., • Ensure stock availability at all times in the most efficient way., • Maintain a service level equal or greater than 99%., • Follow up on late deliveries., • Obtain stock information from manufacturers on a weekly basis., • Follow up on out of stocks., • Review / maintain most up to date customer messaging at all times., • Maintain “lean inventory levels” in accordance with order cycles, departmental- and /or contractual parameters., • De-risk product write-off scenarios., • Ensure replenishment in accordance with product buying multiples., • PO (Purchase Order) line adjustments, advanced shipping notices, • Perform analyses for reporting/performance., • Range Review:, • Continually looking at ways to improve efficiencies within your managed range., • Manage new product setups and discontinuations., • Maintain master product data such as buying multiples., • Manhattan Product Life Cycle management., • Manage bespoke customer ordering processes against monthly deadlines., • Support the supply chain team with annual leave cover and or day-to-day activities. • Establish professional long-term relationships with external- & internal stakeholders., • Senior Extra Responsibilities:, • Leadership to the team on customer messages (ones about to expire and ones where line has losses but no message), • Daily check to be carried out on business loss report, • Reviewing from a higher level on late deliveries for the team., • Check teams screens in Manhattan daily to make sure all order screens have been cleared– If not chasing planners to get things cleared., • Responsible for partial training of team members with process’s and systems – ensure that training module is followed and planners are aware of all responsibilities, • Responsible for covering their manager while on leave to make sure any daily tasks are covered and urgent requests are dealt with, • Check SAP for any orders that have error’s the reasons and solutions – Error’s to be cleared daily, • Support with SAP/Relex on issues and finding ways to fix, or show how to use in the correct ways., • Senior planner to be looking after some key or challenging suppliers, to ensure all issues and solutions are put in place., • Boots service level tracker to be updated weekly –responsible for gathering info from planners and updating the tracker. Key working Relationships Internal • Client Services Team, • Operations, • Service Centre departments, • Category Teams / Buyers, • Implementation and Performance Manager, • Finance – Supplier Maintenance & Pricing, • Hospital Teams, • IT & Service Desk External • Suppliers Knowledge, Skills And Experience Required • Ability to work in a team, • Previous experience as a team leader (desirable), • Time management & task prioritisation is critical with ability to work under pressure, • Strong interpersonal communication skills including a professional telephone manner, • Ability to analyse and interpret numerical data (desirable), • Working knowledge of MS Office with intermediate excel skills such as Pivot Tables, V-lookups, knowledge of basic excel formulae etc., • Customer focused., • Needs to be a self-starter, • A good understanding and knowledge of supply chain / logistics / replenishment within the pharmaceutical and consumer healthcare- or FMCG companies is beneficial but not a requirement. On the job training will be provided as required. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: Alliance Healthcare Management Services Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you’ll be doing: • Role modelling and coaching for high standards and efficiency across the whole food hall., • Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service., • Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food., • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate., • At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer. What makes a great food manager: • Previous line management responsibilities in a fast-paced, operational environment., • Provides brilliant customer service and coaches a team to do the same., • Delivers KPI's or other performance indicators., • Can manage disciplinaries, performance issues or other similar employee relations issues., • Leads operations and comfortable doing this alone in the absence of more senior management. Essential Criteria: • A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar., • Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive., • Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers., • Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference., • Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day., • An annual bonus scheme based on our, and your, performance., • Free food and hot drinks provided for Colleagues in all our stores., • Generous holiday entitlement, maternity and paternity leave., • Pension – we’ll match 4-7.5% of your pension contributions., • Sainsbury’s share scheme – build up an investment at discounted rates., • Wellbeing support – access to emotional support, counselling, legal and financial advice., • Colleague networks – link with like-minded people to help fulfil your potential., • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI., • Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look ___. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Who We Are: At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world. IMG are hiring an Operations Delivery Supervisor on an initial 2-year fixed-term contract to be accountable for the day-to-day delivery of a major IMG Studio Tech & Ops client’s project and the delivery of large-scale client projects at IMG Studios. This role is pivotal to our clients’ – and our - overall success. Key Responsibilities And Accountabilities Lead Daily Operational Delivery • Oversee day-to-day operations for the client, ensuring all productions and workflows run smoothly and issues are quickly resolved., • Act as the main operational point of contact, maintaining strong client relationships and clear communication. Coordinate Cross-Functional Delivery • Work with Commercial, Technical, Engineering, and Bookings teams to plan, resource, and deliver client requirements on time and on budget., • Attend key bookings and production days to provide hands-on support and ensure alignment between teams Manage Projects & Operational Planning • Lead operational planning for major client projects, including timelines, documentation, resource needs, and tracking progress., • Identify operational risks or pinch points early and implement solutions to maintain high service levels. Maintain Systems & Documentation • Ensure all operational information, project details, and resource allocations are accurately maintained in company systems., • Capture and communicate actions, scope changes, and performance updates across stakeholders. Monitor Costs & Support Budget Control • Track operational and project costs, reporting variances or risks to the Account Managers and Senior Manager, Operations Delivery, and reconciling against agreed timelines. Unusual Challenges or Circumstances • The standard working hours will be 13:00–21:00 GMT to align with the client’s team. Overall flexibility to work varying hours will also be required., • Seasonal peak period: Availability is required over the Christmas holiday period, when the client undertakes critical testing phases., • International travel: Occasional travel may be required to support planning, testing, and delivery activities., • Event-based schedule: Weekend and out-of-hours work will be necessary, aligned with the client’s operational demands (e.g., relevant event calendars)., • High-pressure operational environment: The role involves supporting live, high-profile production workflows where rapid decision-making and problem-solving may be required. Key Results Areas • Reliable operational delivery of all client work—on schedule, on budget, and to required quality., • Strong client partnership, ensuring clear communication, trust, and excellent service., • Effective cross-team coordination, ensuring all departments are aligned and accountable., • Accurate operational planning, documentation, and resource management., • Proactive problem-solving, ensuring issues are escalated and resolved promptly., • Cost awareness and responsible reporting, budget management. Knowledge And Experience • Strong working knowledge of post-production, broadcast studio, live gallery and remote production operations, • Excellent understanding of sports-based production requirements, both live and non-live, • Experience delivering for high end clients Skills And Abilities • Proven client and customer service skills, • Solid organisation and communication skills (both written and verbal), • Excellent interpersonal skills (when to employ tact, diplomacy, discretion), • Proven ability to use own initiative and ability to work well as part of a team as well as autonomously, • Strong problem-solving skills, • Previous experience of working to tight deadlines, working effectively in a fast-paced environment, • Excellent time management - reliable and punctual, • Positive, professional and keen approach to work, • Intuitive to the needs of clients and other team members Working Conditions • This is a 2-year fixed term contract, • This role is based at our facility in Stockley Park, Uxbridge.

We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink. We are the ideal employer for thirsty people, who think in solutions, enjoy shaping a love brand and want to grow with us. We are looking for a Customer Business Manager - Grocery to join our sales team in London (W1W 6QE). This is a home based role with one day per week (or when required) in the London office. SCOPE OF THE ROLE This CBM role offers the opportunity to manage a diverse set of Grocery customers in a very established and strategically important area of the GB business. You will have full P&L responsibility for your customers and support the development of the long-term strategy with the Head of Sales. Key Accountabilities • You are the first point of contact for your customers, lead all negotiations and escalate where necessary, • You take P&L responsibility for delivering customer volume, NOS, Gross Margin vs. the agreed Annual Plan (AP), • You support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of sales, • You will be responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri-Sun brand, • You are responsible for negotiating and delivering the joint business plans (JBPs) with your customers, • You are responsible for cost planning and cost notifications regarding projects and activities of your customers, • You are responsible for forecast accuracy vs. the agreed AP target - Leading the monthly forecast and P&L review process for your customers. Recommending course corrections where necessary, • You manage the trade spend budget with your customers vs. the agreed AP targets, • You analyse and evaluate both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not work YOUR PROFILE • Strong understanding of the GB retail, discounter and E-commerce landscape along with a minimum of 3 years’ experience working within these channels, • Minimum 2 to 3 years of working as a National Account Manager, Customer Business Manager or equivalent in FMCG in GB, • You display ownership mentality with an assigned group of customers, delivering results & seeking new opportunities, • You will be collaborating with internal stakeholders and with external senior buyers regularly. Hence emotional intelligence and understanding the importance of strong cross-functional collaboration is key to success in this role, • You are a natural problem solver and possess strong organisational skills, • You demonstrate a sense of urgency yet remain calm under pressure, • You are resilient & self-motivated to see projects through to completion, • You are a British citizen or have the right to work in the UK and are willing to come to the London office one day per week or as required What Can You Expect • Competitive base salary, • Benefits package including pension scheme, life insurance, health insurance, 25 days of annual leave, • A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world, • Working for the biggest kids drink brand worldwide, being available in 120 markets, • A fast paced company, with an excellent leadership team and high growth ambitions, • Flat hierarchies and lots of opportunity to take leadership

What Makes Us, Us Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! WHY THIS ROLE IS IMPORTANT FOR US As our new Principal Customer Success Manager (CSM), you will play a key role in building strategic partnerships with our clients, helping them reach their business outcomes and realize the full value of their investment in SimCorp This senior level position is ideal for someone who combines strategic thinking with a collaborative mindset and a commitment to customer success. Your responsibilities will include promoting customer loyalty, facilitating expansion, and managing renewals through strategic account planning and regular communication. Working closely with SimCorp’s Sales Manager, you will help grow the use of SimCorp’s solutions across client organizations, often engaging with stakeholders at multiple levels. We welcome applicants from all backgrounds and encourage those who may not meet every requirement to apply—your unique perspective and experience could be just what we need. What You Will Be Responsible For Promoting Customer Focus • Co-create and execute account plans to help clients fulfill their goals, • Build and expand networks across client organizations and internally within SimCorp., • Collaborate cross-functionally with Sales, Go-to-Market, Offer Management, and Client Services to deliver a seamless customer experience. Client & Customer Management • Lead strategic engagements and maintain high levels of customer satisfaction and loyalty., • Own the governance model and Quarterly Business Review (QBR) process., • Cultivate long-term relationships with senior stakeholders and demonstrate value realization., • Manage expectations and support business case formulation and deal shaping. Driving Customer Adoption • Define measurable KPIs aligned with client goals and track progress., • Coordinate internal and client-side specialists to improve adoption. Supporting Renewals • Drive adoption throughout the subscription lifecycle to secure positive NRR., • Identify strategic business outcomes and transformation initiatives., • Spot optimization opportunities and position new solutions to enhance client value., • Collaborate with Sales on renewals, providing success stories and references. What We Value We’re looking for someone who thrives in this role and brings a proficient foundation in several of the following areas, with a willingness to grow in others. • Solid understanding of Investment Management / Buy-side Technology and the Asset Management or Asset Owner value chain., • Experience in Customer Success Planning and Adoption Strategy., • Ability to affect business process and operating model decisions, • Highly customer focused with commercial insight., • Proficient communication and stakeholder management skills, • Focused on outcomes with well-developed skills in organization and problem resolution, • Ability to maintain concentration and composure in difficult scenarios, • Fluency in English We value diverse perspectives and are committed to creating an inclusive environment where everyone can thrive. If you’re motivated by helping clients succeed and want to grow your career in a supportive and dynamic team, we’d be pleased to hear from you Benefits Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work-life balance: flexible working hours and a hybrid model. Simcorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days. Simcorp does offer opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. NEXT STEPS Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. Who We Are For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients

CMC Markets is opening up the financial markets for everyone. We’re evolving toward a unified global CMC brand and a single, multi‑asset experience that makes it easier to trade and invest with confidence. We combine innovation, collaboration, and measurable impact to drive step‑change visibility and sustainable growth. The Opportunity: We’re looking for a mid‑level Corporate Communications Specialist to help shape and tell CMC’s story. Working within Marketing and closely with the Executive team, you’ll translate business strategy and go‑to‑market priorities into clear, compelling narratives for media, investors, partners—and most importantly—our people. You’ll be a champion for the global CMC brand, connecting brand and product stories, and helping colleagues feel part of an exciting period of growth and evolution. What you’ll do: • Set and steward the CMC narrative: champion a clear global brand story that connects brand, product, and customer experience across regions and business lines., • Plan and deliver integrated communications: design and execute campaigns across earned, owned, and social channels that build reputation, strengthen culture, and drive commercial outcomes., • Scale CMC’s visibility: develop compelling story angles, build relationships with tier‑1 UK business and finance media, and run an always‑on press office and proactive thought leadership programme., • Executive visibility & thought leadership: elevate leaders through op‑eds, speeches, LinkedIn content, interviews, and internal platforms such as townhalls and all‑hands sessions., • Internal communications & engagement: craft engaging messages, campaigns, and leader updates that help teams navigate change, celebrate success, and feel connected to our purpose and values., • High‑impact announcements: plan and deliver communications for product launches, partnerships, and corporate milestones, from press releases to web and social storytelling., • Storytelling & content creation: uncover data‑led and client‑led stories, and turn complex topics into simple, engaging messages tailored to traders, investors, and new audiences., • Issues & reputation management: maintain clear playbooks and escalation paths; partner with Legal, Compliance, and Risk to manage sensitive or emerging topics., • Measurement & insight: track external coverage, share of voice, and message pull‑through—alongside employee engagement metrics—to continuously refine impact and strengthen both brand and culture., • Agency & partner management: brief, manage, and align agencies and partners to deliver measurable outcomes and creative excellence. What you’ll bring: • 4–6 years’ experience in corporate communications or PR (agency or in‑house), ideally in financial services, fintech, or other regulated industries., • A strategic storyteller who thrives in transformation and high‑growth environments, linking corporate strategy to clear market and internal narratives., • Strong media relations experience in the UK and a proven ability to secure quality coverage., • Exceptional writing and editing skills, with a knack for simplifying complex topics into engaging narratives., • Confident stakeholder manager who collaborates effectively with senior leaders and cross‑functional teams., • Excellent planning and project management skills across multiple priorities and deadlines., • Experience preparing executives for media and speaking opportunities and elevating their voice on owned channels., • Familiarity with issues, crisis communications, and reputation management., • Comfortable using analytics and insights to measure impact and continuously optimise communication effectiveness. Nice to have: • A mix of agency and in‑house experience in B2B fintech, markets, or SaaS., • Understanding of the UK regulatory environment and media landscape; exposure to FCA‑regulated contexts is a plus., • Experience with social/content strategy, SEO fundamentals, and executive social media., • Experience delivering or supporting media training for spokespeople. Ways of working: • Office-based in London, with occasional travel for events and media opportunities., • Collaborates daily with Brand, Content, Product Marketing, Legal/Compliance, and the Executive Office. Why CMC: • Help shape a high‑ambition agenda: advance the global CMC brand, expand our multi‑asset experience, and meaningfully increase market visibility., • Work on high‑impact projects with direct access to senior leadership and clear connection to company growth goals., • Be part of an inclusive, collaborative culture that values learning, accountability, and making a measurable impact. CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. What You Will Do In This Role The BFSI Business Unit Manager acts as the strategic and operational right hand to the EMEA BFSI Sector Lead, ensuring the sector delivers against its commercial, operational, and strategic objectives. This role blends business performance management, governance, insight generation, and strategic enablement. The postholder will own the day-to-day orchestration of the BFSI operating model, ensuring clarity of data, excellence in reporting, rigour in governance, and consistent execution across countries and accounts. They will bring strong financial services sector knowledge, an analytical mindset, and exceptional coordination and communication skills. Reports to: BFSI EMEA Sector Lead. No Direct Reports. Responsibilities • Business Intelligence, Performance Tracking & Insight, • Build, maintain, and continuously enhance a comprehensive EMEA BFSI performance dashboard - tracking revenue, margin, pipeline, CSAT, renewals, and transformation mix by client, country, and subsector., • Work with Salesforce and analytics teams to design and animate dashboards that accurately reflect business growth progress and pipeline quality., • Partner with Finance to create robust P&L reporting and financial files for monthly and quarterly governance discussions., • Conduct trend analysis to highlight growth opportunities, margin pressure, and at-risk clients, supporting data-driven decisions., • Bring market intelligence and competitive insight into sector strategy discussions, ensuring CNX BFSI remains informed by the latest financial services trends and benchmarks., • Sector Knowledge, Case Studies & Market Positioning, • Act as the custodian of all BFSI case studies, client success stories, and references, ensuring the right examples are used across EMEA markets., • Maintain a centralised repository of sector collateral, playbooks, and best-practice materials., • Collaborate with Marketing and Bid teams to refresh and elevate BFSI materials aligned to transformation and technology-led narratives., • Support new pursuits and renewals by providing case studies and insights that strengthen proposals and client engagement., • Governance, Reporting & Executive Communication, • Own the BFSI governance cadence - scheduling meetings, setting agendas, coordinating inputs, and producing executive-quality packs., • Prepare all materials for BFSI Council meetings, Portfolio Reviews, and EMEA Board updates., • Create compelling PowerPoint and Excel outputs that translate complex data into clear, insightful narratives for senior leadership., • Track and ensure closure of all actions and commitments arising from governance sessions., • Partner with the Sector Lead to track progress against strategic objectives, flag risks, and keep leadership accountable, including “keeping the Sector Lead honest” on agreed priorities and outcomes., • Client Health, Growth & Performance Management, • Maintain a centralised view of client health across all BFSI accounts, consolidating CSAT, renewal likelihood, revenue trends, and delivery quality., • Ensure client health insights are integrated into performance and governance packs., • Track progress against account-level growth plans, highlighting underperforming areas and driving follow-up actions with Account Executives., • Coordinate with Account Executives and Country CCOs to ensure timely responses to emerging risks or opportunities., • Strategic Enablement & Continuous Improvement, • Operationalise and continuously improve the BFSI Operating Model, embedding governance structures, reporting processes, and playbooks., • Drive continuous improvement initiatives across BFSI operations (data automation, reporting simplification, knowledge-sharing)., • Support preparation of business cases and investment proposals for BFSI initiatives., • Act as a thought partner to the Sector Lead, contributing ideas, insights, and constructive challenge to strategic decision-making. Concentrix Sales Competencies PIPELINE MANAGEMENT & NEGOTIATION SKILLS • effectively addresses the white spaces to build a sustainable pipeline and effectively manages it on all the stages of the sales process, • demonstrates a consultative selling approach to uncover Client’s challenges and propose solutions, • negotiates a contract using a win-win approach, • proposes game-changing commercial innovations to drive the deal forward COMMERCIAL FINANCE & ANALYTICAL ACUMEN • able to analyze the financial drivers for the Client and optimizes revenue and margin (price negotiation, contractual clauses, etc), • understands the financial model behind a solution and its implications for both Client and CNX LEADERSHIP & COLLABORATION • can lead a multi-functional team to build the best possible solution, • collaborates efficiently in a highly international and diverse environment internally and externally and builds meaningful connections SECTOR & INDUSTRY EXPERTISE • efficiently accumulates and develops sector knowledge, • knowledge on the industry trends and ability to see the ‘next big thing’ TECHNOLOGICAL ACUMEN & DIGITAL LITERACY • knowledge of the recent technologies and ability to implement them for the Client needs, • knowledge of the competitors’ and partners’ technology offers, • ability to present Technology driven proposal to the Client Your Qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix Is a Great Match If You • Proven experience in the banking, financial services, or fintech sector, ideally in operations, strategy, transformation, or business management roles., • Likely to have worked within a major bank or financial institution, or within a consulting / outsourcing partner to BFSI clients., • Experience in or exposure to “Business Manager” / “Chief of Staff” / “Strategy & Operations” roles supporting a senior leader or business unit head; managing performance, reporting, and cross-functional initiatives., • Deep familiarity with BFSI operations for example:, • Retail, business, or investment banking processes., • Payments ecosystems - card processing, instant payments, digital wallets., • Collections and recoveries operations, particularly in regulated lending environments., • Compliance and risk management - Anti-Money Laundering (AML), Fraud Prevention, Financial Crime (FinCrime), and Know Your Customer (KYC)., • Customer service and experience transformation in BFSI contexts., • Proven understanding of financial services regulation and the commercial sensitivities of operating within FCA / PRA / ECB / other European regulatory frameworks. Functional Expertise • Strong data and performance management skills - comfortable manipulating complex financial and operational data, identifying insights, and drawing conclusions., • Experience building and managing governance structures, performance dashboards, and executive reporting packs., • Confident working with CRM platforms (preferably Salesforce) and BI tools to track pipeline and performance., • Familiar with P&L and financial reporting constructs - able to interpret margin drivers, cost allocations, and business unit performance., • Comfortable interacting with cross-functional teams - Sales, Delivery, Finance, and Marketing, and synthesising information into clear recommendations. Mindset & Personal Attributes • Commercially fluent and sector-literate - understands the dynamics, terminology, and rhythms of the BFSI industry., • Analytical and structured thinker, with the ability to translate numbers and trends into actionable insights., • Operationally rigorous - ensures follow-through, accountability, and precision in execution., • Credible and confident communicator, able to engage senior stakeholders (Country CEOs, Account Directors, Finance, Clients)., • Resilient and proactive, thrives in a matrix environment with multiple priorities., • Demonstrates intellectual curiosity and a passion for the transformation of the financial services industry., • Can operate with Velocity and deliver within tight timescales and changing priorities. Power the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike—with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. About The Role We're looking for a Senior Product Manager to join our Decision Intelligence team in the Enterprise Engineering vertical. In this role, you’ll drive the vision, strategy, and execution of our fraud prevention and AML technology stack building advanced capabilities that protect our customers, mitigate risk, and ensure we scale safely. If you’re excited about building intelligent, high-impact systems that combine data science, engineering, and risk expertise, and you thrive in tackling complex fraud and compliance challenges at scale, this is your opportunity to make a tangible difference to thousands of businesses. What you’ll be doing As a Senior Product Manager – Decision Intelligence, you will: • Lead the roadmap for our fraud and AML decisioning platform, from early detection to real-time prevention, • Collaborate with engineering, data science, compliance, and finance teams to design scalable, automated controls, • Use data-driven insights to identify evolving fraud and AML patterns, and translate them into actionable product solutions, • Partner with regulators, compliance, and operations teams to ensure our tech stack meets (and exceeds) regulatory standards, • Drive continuous improvement of fraud detection accuracy and operational efficiency through experimentation and innovation, • Advocate for a proactive, prevention-first approach to risk across the organisation, • Experience with machine learning–driven decisioning probabilistic systems You’ll thrive in this role if you have: • Proven experience building or scaling fraud prevention and AML technology stacks in fintech, banking, or payments, • Deep understanding of fraud typologies, transaction monitoring, case management tools, and compliance workflows, • Strong product management skills from shaping vision and strategy to delivering features that drive measurable impact, • Data fluency: ability to work closely with analysts and data scientists to define metrics, assess performance, and iterate fast, • An appetite for risk — not in taking it recklessly, but in owning the responsibility of managing it intelligently, • Clear communication and stakeholder management skills to influence at all levels, • A track record of working in cross-functional, fast-paced environments where priorities shift quickly Nice to have: • Exposure to enterprise-scale fintech or payments platforms, • Familiarity with European AML regulations and fraud risk frameworks Who you’ll be working with and reporting to: You’ll report to our Group Product Manager, Roshni Bharadwaj and work closely with teams across Pleo and operations team. Our team of 5 is highly collaborative cross competence. You’ll also have the chance to partner with teams across Payments and Finance domain to ensure success. In your first 6 months at Pleo, you’ll: • Lead the delivery of new real-time fraud and AML detection capabilities, • Strengthen our fraud loss prevention rate through data-driven interventions, • Shape the evolution of our decisioning platform to support new markets, products, and regulations, • Build strong partnerships with internal stakeholders and external partners to accelerate delivery We’re committed to helping you grow — whether it’s taking ownership of larger product domains, developing leadership skills, or deepening your expertise in advanced decision intelligence. We’re happy to share more about our approach to pay and this range during your first call with us! Show me the benefits! • Your own Pleo card (no more out-of-pocket spending!), • Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office 🍜, • Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis, • We offer 25 days of holiday + your public holidays, • For our Team, we offer both hybrid and fully remote working options, • Option to purchase 5 additional days of holiday through a salary sacrifice, • Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶 About Your Application • Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕, • We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊, • We can only achieve our goals if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes. We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs, • When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page

See What You Can Do With Prophix Prophix helps finance teams operate with clarity and confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on meaningful work instead of repetitive tasks. As we expand our AI-enabled capabilities, you will join a team where intelligent tools support better outcomes and people remain responsible for thoughtful decision-making. We have teams and offices across the UK, Europe, North America, and Australia. Prophix is experiencing immense growth and we are expanding our European presales team! The team works closely with innovative companies interested in leveraging Prophix' market leading Corporate Performance Management (CPM) solution. A Senior Solution Consultant is a highly experienced professional with a proven ability to rapidly analyze complex challenges, develop strategic solutions, and drive impactful outcomes. This role demands strong leadership, expert-level problem-solving skills, and the capacity to guide both clients and teams toward success. The position will report to the Presales Manager, Europe within the Global Solution Engineering department and will work extensively with various internal and external clients. What You Will Bring If this role excites you but you don't meet every requirement, we still encourage you to apply. At Prophix, curiosity, adaptability, and diverse perspectives matter. Your experience may be exactly what we need. • Leverage your deep product, functional, and industry expertise to shape customer strategy, influence key decisions, and guide prospects through complex evaluation cycles, • Partner closely with Sales, Business Development, and Marketing as the senior subject matter expert for Prophix's Corporate Performance Management (CPM) platform—bringing thought leadership and credibility to every interaction, • Advise customers and prospects on best-in-class CPM practices, helping them define target architectures and transformation roadmaps aligned with their business goals, • Lead advanced discussions on Corporate Performance Management, addressing both functional and technical needs such as Financial Consolidations, ETL, Database Design, and Cloud Architecture, establishing technical trust and executive mindshare within opportunities, • Design and deliver high-impact, tailored presentations, demos, and proof-of-concepts that articulate Prophix's value across Finance, IT, and Executive stakeholders, • Act as the strategic subject matter expert for key business opportunities collaborating with Sales on execution strategy, • Serve as a trusted advisor to internal teams—bringing a senior customer-facing perspective to Product Management, R&D, and Product Marketing, and influencing roadmap priorities with field insights Requirements • A mix of experience, training, or education that helps you succeed in this role, • Minimum 5 years of consulting, implementation services, business / systems analyst, pre-sales and / or financial systems experience ideally in complex, multi-stakeholder environments, • Successful completion of a Post-Secondary Degree in Mathematics, Computer Science or Finance related fields, • Academic or practical knowledge of financial modelling and reporting (financial planning, budgeting, forecasting, financial analysis, consolidations, and group reporting), • Exceptional ability to quickly learn new technology, its benefits, and how it can be leveraged to achieve business goals & objectives, • Able to clearly articulate concepts and business benefits to technical and non-technical audiences with confidence, • Willingness to travel within the region or internationally (occasionally), • Fluency in English is required (additional European languages are a plus), • Comfort using AI tools responsibly to support tasks such as research, drafting, or data review, • Ability to learn new tools and adapt as technology evolves, • Curiosity and openness to exploring new approaches, • Collaborative mindset when working with teams and technology, • Must be legally entitled to work in the country where this role is located Preferred Qualifications • Previous experience with CPM, EPM, BI, DWH solutions, • Deep understanding of Relational (RDBMS / OLTP) and Multi-Dimensional Databases (OLAP), • Practical experience with SQL, MDX, and Extract-Transform-Load (ETL) processes, • Broad understanding of Enterprise and Software-as-a-Service (SaaS) architectures, • In-depth knowledge of Excel is a plus, • Confidence and ability to converse with different levels of an organization, including C-Level, • Gather and understand business requirements, current challenges and propose solutions, • Natural presenter with great interpersonal skills and comfortable in the spotlight, • You have a thirst for knowledge and enjoy researching and uncovering solutions to problems, • Excellent presentation, communication, and interpersonal skills; comfortable taking the lead in customer-facing scenarios, • Curiosity, drive, and a proactive mindset—you enjoy digging into problems and finding smart solutions Benefits What Success Looks Like • 30 days: You understand our tools, product, and people, • Within 90 days: You work independently on meaningful tasks, • Within 6 months: You contribute ideas, improvements, and measurable impact Why Join Prophix? Prophix supports finance teams around the world through Prophix One™, our Financial Performance Platform. You will collaborate with colleagues across regions, support customers in different industries, and strengthen your skills through hands-on work and AI-enabled tools. Flexibility is offered depending on team needs and location, and our work is driven by our values: Pursue Excellence, Build with Purpose, Create Wins for All, and Drive Continuous Innovation. What's Included for You? • Private medical coverage with specialist and mental-health support, • Income protection and death-in-service benefits, • Pension scheme with employer contributions, • Annual wellness allowance, • Paid time off including vacation, sick days, and personal days, • Social events, team gatherings, and opportunities to build community, • Opportunities to get involved in Environmental, Social, and Governance (ESG) initiatives, • Quarterly Town Halls and Kickoffs that bring teams together to celebrate wins, share updates, and look ahead at what's next Apply Now! If this feels like the right environment for you, we'd love to meet you and help you build your career as a Phixer! Accessibility & AI Transparency Prophix promotes an accessible hiring process. If you need accommodation at any stage, we'll work with you. Some interviews may be recorded so our hiring team can review and assess responses fairly and consistently. As part of our commitment to Responsible AI, we use a small number of AI-supported tools to help with tasks like resume review, shortlisting, or creating interview summaries. AI is never used as the sole basis for hiring decisions, and your personal data is never used to train AI models. If you'd prefer not to take part in any AI-assisted step, just let us know and we'll be happy to accommodate.

Introduction At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We Offer • Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications, • Regular and frequent promotion opportunities to ensure you can drive and develop your career with us, • Feedback and checkpoints throughout the year, • A culture where your ideas for growth and innovation are always welcome, • Internal recognition programs for peer-to-peer appreciation as well as from manager to employees, • Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme, • More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities We are looking for a highly skilled Senior Business Intelligence Data Engineer to lead the design and delivery of advanced BI reporting solutions. You will architect and implement reporting systems using Cognos BI 10.2 and Cognos Analytics 11.1.7, ensuring they are intuitive, interactive, and visually compelling. Your expertise in data modelling and Framework Manager design will be critical in building scalable, high-performance BI environments. You will design dashboards and scorecards that adhere to best practice visualisation standards, empowering stakeholders to make data-driven decisions. This role involves integrating multiple BI platforms, enabling seamless transitions between reporting and analysis tasks. You will also mentor junior engineers, guiding them in adopting best practices and innovative solutions. Responsibilities • Lead the design and implementation of BI solutions using Cognos BI and Cognos Analytics., • Develop complex dashboards and scorecards with Tableau, Qlik, and other tools., • Architect data models and Framework Manager packages for scalable reporting., • Integrate BI platforms to create unified reporting and analysis workflows., • Mentor junior engineers and ensure adherence to design and performance best practices. Preferred Education Bachelor's Degree Required Technical And Professional Expertise • Experience of working in customer facing roles and liaising with end users., • Experience of defect investigation diagnosis and fix., • Technical experience with the Cognos performance management suite (Planning Analytics Cognos Analytics etc.) Oracle data warehouses and Data Manager ETL tool., • Experience of design and Implementation of live support processes., • High level understanding of account and financial business processes (O2C P2P R2R etc.) or experience of Providing support to a financial system, • Advanced skills in Cognos BI 10.2 and Cognos Analytics 11.1.7., • Strong understanding of data modelling and Framework Manager design., • Experience designing best practice visualisations and dashboards., • Proficiency in integrating multiple BI platforms., • Analytical mindset with problem-solving capabilities. As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance. Preferred Technical And Professional Experience • Knowledge of MicroStrategy, Actuate, and other enterprise BI tools., • Experience in KPI design and implementation for business scorecards., • Familiarity with advanced report distribution methods., • Background in retail or other data-rich industries.

The Data Product Manager position is part of Marsh Data team, which is part of the broader BCS organization. This role will report to the Global Data Head with a dotted line reporting to the Global Client Management Value Stream Leader. We are seeking a highly motivated Product Manager to lead data-driven solutions to support the Client Management Value Stream. This role will bridge business stakeholders, technology teams, and data specialists to design, deliver, and optimize data solutions that enhance the client management journey, ensure compliance, and drive business value. As a Data Product Manager, you will play a critical role in ensuring ownership and delivery of the client data and analytics portfolio across all layers of the data organization — from data sources through data consumption. This means overseeing the full data lifecycle, spanning acquisition & ingestion, repository & processing, data services, and data consumption, while aligning with global and regional data strategies. This position requires exceptional communication and collaboration skills alongside deep data knowledge and experience in delivering data initiatives. The successful candidate is expected to become expert in the data and initiatives associated with Client Management Value Stream and feel comfortable sitting with senior leaders in supporting their data requirement. We will count on you to: • Product Ownership & Vision - Set the strategic direction for Client related capabilities, • Define and communicate the product vision, strategy, and roadmap for data solutions supporting client management., • Identify key metrics and objectives to align global client related dashboards with the strategic, tactical and operational goals & objectives., • Work with the Group data organization to ensure that Client adheres to data standards and leverages best data practices., • Translate business goals and regulatory requirements into actionable data-driven solutions., • Maintain and prioritize the product backlog aligned to value stream objectives., • Delivering toolkits, playbooks, governance, and engagement models for operational metrics, capacity planning, and resource allocation., • Stakeholder Management - Foster cross-functional collaboration:, • Collaborate with Global / Regional Value Stream leaders, Regional Data Leads, Compliance, Operations, and IT teams to identify data needs and opportunities., • Act as the key liaison between business stakeholders and delivery teams., • Ensure product features deliver measurable value to the client management journey., • Facilitate communication and coordinate efforts between various teams, • Delivery & Execution – Work within an agile methodology for products:, • Drive end-to-end delivery of data solutions: from requirement gathering to deployment and adoption., • Partner with engineering and data teams to design scalable, secure, and compliant solutions., • Monitor delivery progress, manage risks, and resolve impediments., • Collaborate with development teams in sprint planning and backlog grooming, prioritizing data-related tasks based on business value in the context of Client data., • Central point of contact for Data & MI Testing, • Data Analytics and KPIs, • Collaborate with key stakeholders to define key performance indicators (KPIs) that measure the effectiveness and success of the digital product., • Identify relevant metrics and data points that align with the product's goals and objectives and establish benchmarks or targets for each KPI., • Leverage analytics and dashboards to measure management efficiency, compliance adherence, and client experience., • Data Service → enabling analytics, dashboards, and operational tools via secure, consistent services., • Data Consumption → ensuring stakeholders receive meaningful insights via dashboards, KPIs, and integration with other analytics products., • Managing client-related data capabilities including the Global Client Service Dashboard, Global Data Quality Dashboards, Client IQ etc., • Collaborate with other Analytics Products and Management Intelligence teams within the organization that will be utilizing the Client data to ensure seamless integration and alignment of data and insights., • Engage with stakeholders from other Analytics teams to understand their data requirements and how the Client data can support their analytics initiatives., • Stay informed about the analytics tools and technologies used by other teams and explore opportunities for integration or interoperability with the digital products' data analytics tools., • Presenting the wide range of data capabilities to Executive and Leadership teams, thereby promoting client data journey & its capabilities outside of Client value stream, e.g. Placement, • Identify opportunities for automation and advanced analytics in the management process., • Data Quality – Ensure data governance and quality within the products:, • Establishing frameworks for client data quality and ensuring adherence to enterprise data governance., • Partner with regional data teams, value streams, and data stewards to enhance the quality of client management data., • Implement best practices, ensure data accuracy, consistency, and completeness within the global data platform as well as across regional source systems., • Collaborate with stakeholders to resolve data issues, establish ownership, and improve upstream processes impacting data quality., • Continuous Improvement and Innovation, • Gather feedback from users and stakeholders to refine product features., • Keep abreast of regulatory changes, insurance market trends, and data technology advancements., • Promote a data-driven culture within the client management value stream., • Maximizing usage of KPIs, driving standardization of KPIs, continuous improvement, and drive alignment across Value Stream, regions & countries, • Implementing innovation through proof-of-concept initiatives What you need to have: • Bachelor’s or master’s degree in information management, Computer Science, Business, or related field., • 8+ years of experience in data management, governance, or related roles (insurance/financial services preferred)., • Thorough understanding of the end-to-end client journey, including all processes related to management in the insurance industry, • Proficiency in data analysis, modelling, and visualization tools, • Understanding data technologies, including databases, data warehouses, and data lakes, • Ability to develop and implement data strategies that align with the organization's goals and objectives in Client servicing, acquisition, management & retention., • Experience in using data to inform decision-making and communicate insights to stakeholders, • Excellent communication skills to effectively engage with stakeholders at all levels, • Experience as a Data Product Owner or Data Product Manager within a Digital Products Organization or related competency., • Experience in project management, agile methodologies, and problem-solving. 3+ years of experience in Agile Product Management for internal or external products., • Experience performing data analysis in BI, analytical, and/or modelling tools., • Experience within a change and transformation environment. What makes you stand out? • Critical thinking and strong analytical skills and intellectual curiosity, strong out-of-the-box thinking, curious business and an ability to drive action., • Experience which demonstrates intellectual curiosity, • Passion for identifying how emerging technologies can improve customer experience and drive value in the insurance industry, • Demonstrated competency in managing stakeholders in a dynamic and diverse working environment. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_329862

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The Role…. Reporting to the ITSM Manager in the Enterprise Technology function, the Senior Problem Manager is the process owner and driving force behind Dojo’s Problem Management framework. You will be responsible for shaping, leading, and continuously evolving the problem management process to improve service stability, resilience, and learning across the organisation. This role goes beyond governance; it’s about taking ownership, driving data-informed improvement, and embedding a culture of accountability and proactive problem-solving. You will collaborate closely with Incident Managers, Engineering, and Product teams to ensure every incident drives meaningful root cause analysis, measurable improvements, and long-term prevention. A key part of your success will come from your ability to work autonomously and proactively, spotting trends, analysing recurring issues, and initiating improvement initiatives independently, demonstrating ownership and accountability without needing direction. Using modern, agile practices and AI-powered analysis, you’ll uncover opportunities for optimisation and resilience before they become problems The Team … As a key member of our small but growing team, you will use modern, innovative solutions, including AI, and apply agile ways of working to evolve our Incident and Problem Management practices while helping shape their strategic direction. You will also ensure that our Incident and Problem Management toolsets remain fit for purpose and fully aligned with the ongoing business change and roadmap of product releases. What You Will Do… • Act as the Problem Management Process Owner, ensuring the process remains fit for purpose, continuously improved, and aligned with Dojo’s agile and AI-driven operating model., • Partner with Incident Managers to ensure all incidents with significant or repeating impact transition effectively into problem management for structured analysis and follow-up., • Lead end-to-end root cause investigations for major and recurring incidents, ensuring findings are robust, actionable, and communicated clearly., • Perform proactive trend and pattern analysis using incident data, metrics, and AI insights to identify systemic weaknesses and opportunities for improvement., • Drive and lead continuous improvement initiatives with Product, Engineering, and Operations teams to prevent recurrence and strengthen platform reliability., • Facilitate and evolve problem review forums, ensuring prioritisation, ownership, and follow-through of problem records., • Maintain visibility of open problem actions, ensuring accountability and measurable delivery of preventative measures., • Develop and refine KPIs, dashboards, and metrics to track the maturity and effectiveness of problem management., • Champion clear, high-quality written communication from reports and root cause summaries to exec-level updates that are articulate, digestible, and independently produced to a professional standard., • Support the Incident Management team during major incidents where necessary, ensuring smooth transition to post-incident learning., • Contribute to broader process improvement and documentation, ensuring consistency and best-practice adoption across teams. What You Will Bring….. • 5+ years’ experience in Problem Management or a similar service reliability/operations improvement role., • 3+ years’ experience in IT Service Management, with strong knowledge of ITIL or equivalent frameworks, adapted for agile and DevOps/SRE environments., • Proven experience acting as a Problem Management process owner, defining, maturing, and embedding the process across teams., • Demonstrated ability to proactively identify patterns and lead improvements independently, using data and trend analysis., • Strong understanding of incident and CI/CD change processes, with the ability to connect themes and prioritise improvement work., • Experience using AI-enabled analytics or automation tools to enhance visibility, prediction, and prevention of recurring incidents., • Excellent written and verbal communication skills capable of producing clear, structured, and concise reports for executive, technical, and operational audiences., • Confident facilitator who can influence across multiple teams and drive alignment on problem ownership and action plans., • A growth mindset is curious, collaborative, and motivated to improve continuously. Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: • You’re curious. You have a real desire to learn and create., • You’re relentless. You keep going even when it’s easier not to., • You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit ___ to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers’ success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! The Manager, EMEA Renewals Account Management manages a team of Account Managers that are focused on customer relationships, working to build a sales strategy that leads to retention, renewals, and customer satisfaction. They are dedicated to maximizing the value their clients receive from PitchBook by building relationships with key decision makers and are responsible for all aspects of their clients’ experience with PitchBook, ensuring their accounts can onboard, train, engage, grow, and renew. Primary Job Responsibilities: • Manage a team of Account Managers to achieve account retention and growth goals, measured on a quarterly basis, • Identify and drive key objectives and results for the team, • Ensure team is adhering to standard operating procedures and fulfilling role expectations, • Track team progress and regularly update senior leadership team, • Deliver ongoing team trainings on PitchBook’s offerings to ensure team of direct reports are well-equipped to grow their books of business, • Ensure all new team members are successfully onboarded and collaborate with Team Leads as needed, • Drive sales within current client accounts by identifying areas of opportunity enabling AMs to meet and exceed sales quotas, • Provide mentorship and coaching on effective pipeline management, • Build strategy for direct reports including deep dives into specific sales pipelines to evaluate each opportunity, • Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all issues including negotiation support and approval of proposal terms, • Participate and contribute to Customer Success Leadership meetings, • Team player and enjoy working as a part of a global, close-knit team, • Work closely with our new business, customer success, and support teams to ensure a successful client relationship, • Continually evaluate the opportunity for process improvements and implement best practices, • Support the vision and values of the company through role modeling and encouraging desired behaviors, • Participate in various company initiatives and projects as requested Skills and Qualifications: • Bachelor’s degree, • 5+ years of experience in an Account Management or Sales role, • 2+ years of professional management or team lead experience, • Recruiting and team development experience, • Proficient with Salesforce or similar CRM preferred, • Excellent verbal and written communication skills with a keen eye for detail, • Enjoy relationship building and comfortable to engage with a diverse array of clients to learn their business needs and provide value, • Exemplary presentation skills, • Appreciation for the private equity and venture capital marketplace and the ability to learn and demonstrate how clients can benefit from engaging with new product features and new data, • Curious, able, and interested to learn about client needs, • Organized with terrific prioritization skills, • Self-motivated, persistent, and goal-oriented attitude and can work effectively as part of a team, • Possessing strong negotiation skills, persistence, and resiliency, • Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily Benefits at PitchBook: Physical Health • Private medical insurance, • Dental scheme, • Additional medical wellness incentives, • Life cover Emotional Health • Paid sabbatical program after four years, • Paid parental leave, • Education subsidies, • Robust training programs on industry and soft skills, • Minimum 25 days annual leave and volunteer days Social Health • Employee resource groups, • Company-wide events, • Employee referral bonus program, • Quarterly team building events Financial Health • 10% Pension contribution, • Income protection, • Shared ownership employee stock program, • Transportation stipend, • Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are looking for a Corporate Receptionist to join our fantastic team of friendly and supportive Rapport Ambassadors, based in Canary Wharf. Our client is a luxurious international bank, and you will play a crucial role in creating memorable experiences for our clients and their visitors through using your own initiative and working seamlessly with different departments. The role is ideal for someone who has an incredible ability to spark immediate Rapport with the guests arriving in the building. You will be an integral part of a highly professional team, focused on delivering the highest levels of client care, outstanding service, and memorable experience to all internal employees, clients, and directors. This is a fast-paced, high-volume reception, and the ability to take ownership is key to success. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday; shift rota basis between 8 AM and 6 PM) Salary: £32,023 per annum Ideal start date: 5th of January 2026 What will you get? • Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, subsidised meals while on duty in the onsite restaurants and bars!, • Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow., • Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support., • Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!, • Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions., • Give Back to Community: Take one paid day off annually to support a cause you’re passionate about! Main Responsibilities • Providing the highest level of service and care to all of our client's employees and visitors in line with service level agreements and set policies and procedures throughout the Client's Ground Floor receptions, including lobby hosting., • Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile., • Maintaining a strong awareness of business activity and building facilities (to advise and direct guests appropriately) and communicating all updates to your team members., • Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner., • Communicating effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication., • Communicating to the Senior Team Member, Assistant Contract Manager and Contract Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly, followed up promptly with a detailed email., • Working efficiently as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed. The ideal candidate will • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together., • Have passion to deliver excellent guest service in everything that they do., • Be creative, organised, and resourceful with a can-do attitude., • Be proactive, adaptable, flexible, and with great attention to detail., • Have excellent interpersonal, and communication skills, written and verbal., • Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs)., • Can work independently and as part of a team., • Be able to navigate a fast-paced environment and manage a varied workload effectively., • Ideally, have at least one year of customer-facing experience in a similar setting. About Us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at . Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here. The Work You'll Do As a Customer Success Manager reporting to the Director of Customer Success, you'll play a pivotal role in driving product adoption, safeguarding retention, and unlocking growth opportunities for our customers. Your mission is to deliver measurable business value whilst building trusted, lasting relationships that position Sovos as an indispensable partner in their compliance journey. You'll be the strategic connector between customer needs and our innovative solutions—anticipating challenges, eliminating obstacles, and ensuring every customer realizes the full potential of their investment in Sovos. More Specifically, You Will • Champion customer success by acting as their advocate within Sovos, ensuring their voice shapes our approach and priorities, • Build and nurture trusted relationships with key stakeholders and executive sponsors, becoming their go-to partner for strategic guidance, • Drive meaningful product adoption and promote feature utilization that translates directly into business value and operational efficiency, • Deliver insightful quarterly business reviews that showcase performance metrics, demonstrate ROI, and align on future goals, • Proactively identify and mitigate churn risks through continuous account engagement, health monitoring, and early intervention strategies, • Lead comprehensive customer success planning across the entire lifecycle—from onboarding through renewal and expansion, • Monitor feature usage patterns and drive awareness of new functionalities that enhance customer outcomes, • Analyze adoption trends and customer behavior to deliver tailored recommendations and proactive support, • Conduct regular health checks and develop targeted risk mitigation plans to ensure long-term customer satisfaction, • Capture valuable customer feedback and insights to influence the Sovos product roadmap and drive continuous improvement What We Need From You • 2+ years of experience in customer success, account management, or sales within a SaaS or technology-driven organization, • 1+ years managing enterprise-level accounts with complex stakeholder landscapes, • Excellent communication skills with the ability to manage challenging situations and drive resolution with professionalism, • Experience with customer success platforms such as Salesforce, Gainsight, or similar tools, • Track record of supporting global, multi-product customers across diverse industries, • Ability to translate complex technical concepts into clear business value for non-technical stakeholders, • Confidence presenting to senior audiences and facilitating productive strategic discussions, • Highly organized, proactive mindset with a collaborative approach to problem-solving, • Bonus: Knowledge of tax compliance, regulatory reporting, or process improvement initiatives What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! • 30 days holiday (plus 8 days BH), • Health insurance Dental insurance, • Life insureance, • Critical illness insurance, • Income protection, • Mental wellbeing support, • Global Meeting Free Days, • Award Winning Career Development and Training opportunities, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on LinkedIn and Twitter.

About The Role The Head of Trading will be responsible for setting up the framework for the day-today commercial performance and P&L delivery of the Personal Lines Insurance Broker Portfolio. This role leads the creation of the Trading Strategy and MI suite that will be used to optimise volume, income, and margin performance across the Home and Car products. This role will act as the commercial engine room, analyzing market dynamics and competitor activity to identify trading levers, working closely with the Pricing, PCW, Insurer Development, Digital, Operations and Marketing functions, ensuring the broker achieves its acquisition and retention targets while adhering to conduct and compliance standards. This role will create the overall Trading strategy and build of the governance structure that ensures we balance short term tactical performance with strategic delivery. The role holder will furthermore support the Head of Insurance Broker with strategic aspects of the Broker build program and providing subject matter expertise and strategic analysis to ensure the build is fit for purpose on day 1 launch and is future proofed to ensure future development can be achieved efficiently and effectively. • Salary - £79,500 - £122,500, • Contract type - This position is a 6 month Fixed Term contract, • Working pattern/flexible working - The Partnership has adopted a hybrid working approach, meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business., • Location - This role is based at our Pimlico Head Office., • Ideally Interviews from start of January Key Responsibilities • Commercial Trading and P&L Delivery, • Lead the creation of the MI and reporting suite that enables accurate and timely reporting and insight pertaining to Contribution, Income and margin targets across Home and Car insurance, • Working with the Insurer Development and Pricing teams to develop monitoring of insurer quotability and competitiveness within the panel, • Ensure that the right dashboards are in place to identify and execute trading opportunities to maximise yield, balancing volume growth against profitability constraints, • Create the optimal trading governance forums and activity, lead weekly trading meetings that provide deep-dive analysis on variance against plan and implementing rapid corrective actions where necessary, • Create strategy documents that provide clarity and a blueprint for a successful Trading function, • Pricing & Margin Strategy Execution, • Collaborate with pricing, marketing and product teams to create the framework to optimise pricing, conversion, retention strategies and customer outcomes, • Work closely with the Head of Partner development to create tools to feedback on net-rate competitiveness and influence future negotiations based on live market data., • Market Dynamics & Competitiveness, • Drive commercial developments that leverage JLP USP’s in the market and gain rating advantage versus peers, • Review and make recommendations for external data enrichments and market analysis reporting with significant ROIs, • Support product governance and conduct reviews to maintain compliance with FCA and Consumer Duty requirements., • Cross-Functional Collaboration, • Partner with the Commercial, Technology, Marketing, and Operations teams to align trading volumes with operational capacity., • Provide insight and training support to the wider Commercial function on Trading processes and value propositions., • Work closely with the Financial Services arm to identify cross-selling opportunities and integrated customer journeys., • Leadership and Team Management, • Lead and develop a high performing Trading team, setting clear objectives and performance standards., • Build a culture of accountability, collaboration, and commercial excellence. Essential Skills/experience You’ll Need • Extensive experience in a commercial trading, pricing, or product P&L role within an insurance broker or insurer., • Deep understanding of the personal lines insurance market, specifically the dynamics of Price Comparison Websites (aggrgators) and digital distribution., • Strong commercial acumen with the ability to interpret financial data and manage P&L outcomes., • Analytical mindset with the ability to interpret performance metrics and translate data into actionable trading strategies., • Proven track record of influencing internal stakeholders to execute pricing strategies that balance risk and reward., • Excellent interpersonal, negotiation, and influencing skills at senior stakeholder level., • Knowledge of FCA regulatory environment, particularly Consumer Duty and product governance requirements., • Excellent Leadership and organisational skills, • Highly motivated and results-oriented, • A strategic thinker with an eye for detail About The Partnership We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us. We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it. Important points to note: It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles. We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.

We are looking for a Technical Account Manager who will be responsible for ensuring successful pitching, implementation, usage and operations of our Enterprise Solution Product suite. The incumbent must be comfortable with technical discussions and working collaboratively across the organization including with sales, product and operations teams. At Getty Images, we are proud to be moving the world with images. By joining, you’ll have an opportunity to work with colleagues and creative professionals around the globe immersed in a great company culture. Sounds ideal? Then Getty Images is the place for you! Who You Are: • The Technical Account Manager supports sales and B2B customers for pre and post sales activities including demoing system, provide the technical expertise and guidance around the implementation and onboarding, issue resolution, and adoption for the product services including: Media Manager and API . May expand to additional products and services, • Drive adoption, usage and retention of our products, • Customer advocate to identify improvements in product and work with PM/PO team on solutions and timing expectations, • Assist sales team to close as many deals as possible, • Renew or assist sales teams on renewals, • Responsible for deploying product solutions, • Onboarding and training of customers, • Solving customer issues, • Improve customer workflows by reviewing existing customer processes and simplifying them where possible., • The role will assist in all aspects of day-to-day servicing of customers of Media Manager (hosted digital asset management solution), and API and other delivery mechanisms and platform tools including the Getty Images Plugins suite., • The role requires individuals who demonstrate a passion for technology with the ability to communicate to both technical and non-technical audiences about the product as well as the ability to manage configuration, integration and training for a customer. They are results focused, organized, and can demonstrate both Getty Images product knowledge and technical acumen when talking to a customer. They enjoy the challenge of digging through a tough problem to solve it or identifying better ways of accomplishing customer goals and identifying new ideas to surface to the product organization Your Next Challenge: • Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, other delivery systems and workflow tools, & new products), • Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals, • Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise., • Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing Key Accounts and Mid-Market customers, • Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support, • Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use, • Promote standardization to support long-term scale of the enterprise products and operations, • Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery., • Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients, • Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically, • Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary, • Some travel may be required, • Other duties/tasks/projects may be assigned by your management What You’ll Need: • Serve as an advisor and key contact for customer integrations across all GI products and services (Media Manager, API, Plugins, other delivery systems and workflow tools, & new products), • Serve as customer advocate to improve the use of GI products in customer workflows to drive business goals, • Become a recognized Getty Images Enterprise Solution Platform expert, maintaining technical, integration and operational domain expertise., • Stay up-to-date on the evolution of the Getty Images Enterprise Solutions and understand how to support the Enterprise Solution Sales teams on growing our customer base, • Drive strong adoption and retention of products and tools by customers through training, ongoing outreach and integration support, • Partner with our product teams to provide insights and track the barriers to adoption and work with product teams to help identify new functional, programmatic or improved processes to improve adoption and use, • Promote standardization to support long-term scale of the enterprise products and operations, • Identify and proactively manage risk areas, scope and customer expectations that could impact successful delivery., • Reports and tracks system issues and feature requests. Liaise with development team and product managers through established channels. Report status and resolution to clients, • Monitor utilization of the product, provide reporting and trend activity feedback to demonstrate value, proactively seek to embed the product within the client business areas and expand usage organically, • Assist clients with production services such as uploading of assets, captioning, and organizing of their material when necessary, • Some travel may be required What You'll Need: • Desired 3-5 years relevant experience in the specified field., • Extensive enterprise product consulting and integration experience, understanding of industry best practices, implementation experience with enterprise platforms., • Experience with key areas of customer enterprise workflows, including integration technologies, access control & security, and asset and metadata management., • Proven ability to interact with all levels of an organization with technical and non-technical customers and stakeholders, • Strong aptitude in communicating complex business and technical concepts, • A passion for continued education in new technologies and functionality, as well as to be involved in projects that push the capabilities of existing technologies., • Ability to collaborate with a variety of teams while also being able to work independently as a self-starter on an as-needed basis., • Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations, • Business level of French and English both in verbal and written. Italian language speaking skills is a bonus Nice To Have: • Familiarity with DAM solutions, image licensing, metadata, API integrations, working with product teams and software development, • Experience in technical product enterprise solutions and technical client facing integrations There’s a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Position Title: National Sales Executive, OPI (DSO & National Accounts) Location: Hybrid (Remote/National travel - UK) Reports to: Senior National Account Manager Direct Reports: 0 Scope: OPI THE ROLE The OPI DSO National Sales Executive is responsible for driving revenue growth and elevating brand presence within the Direct Salon (DSO) channel and National Accounts through the effective leadership of our external field sales partner, Standout Sales Agency, and their team of Business Development Consultants. This role is primarily focused on managing and enabling the external sales team, ensuring they have the tools, information and support required to achieve sales targets and deliver exceptional brand representation in the field. As the key liaison between Standout and our internal OPI teams including Brand, Trade Marketing, Demand Planning, and Finance, you will ensure alignment, communication, and flawless execution of commercial strategies. The ideal candidate will be strategic, highly organised, and collaborative, with proven experience in direct-to-salon sales, people management, and national account management within the professional beauty or nail industry. KEY RESPONSIBILITIES External Sales Team Leadership • Manage and support the Standout Sales Agency and their team of 10 Business Development Consultants, driving performance and ensuring sales targets are met., • Lead regular communication, performance reviews, and development sessions to maximise team motivation and capability., • Host monthly National Sales Meetings with the DSO/Standout team to align priorities, performance, and promotional execution., • Assist with day-to-day sales operations, reporting, and performance tracking., • Develop and execute promotional and activation plans tailored to each customer and channel., • Collaborate on the creation and implementation of Joint Business Plans (JBP) and annual trade terms, driving both profitability and revenue growth., • Act as the key conduit between the external sales team and internal departments — ensuring clarity, alignment, and timely information sharing., • Coordinate with Brand and Trade Marketing to provide the sales team with up-to-date assets, line lists, and promotional materials., • Work closely with Demand Planning to communicate stock availability and manage expectations with customers and the sales team., • Support in managing monthly, quarterly, and annual sales forecasts, providing analysis and rationale to the Senior National Account Manager., • Partner with Finance on promotional investment requests, accruals, and profitability tracking., • Manage gross-to-net performance and investment budgets to maximise brand impact while protecting margin., • Strengthening partnerships with current National Accounts and drive new business acquisition by identifying and winning strategic opportunities across the nail industry, • Drive commercial performance through tailored business plans, joint promotional initiatives, and strong partnership collaboration., • Build and maintain strong relationships with both external customers and internal stakeholders., • Act as the voice of the customer within OPI UK&I, championing their needs and insights to influence strategy and execution. ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS • 5+ years’ experience in sales or account management within the professional beauty or nail industry., • Proven success managing external or field-based sales teams., • Strong commercial acumen with experience in forecasting, promotions, and financial planning., • Excellent communication, presentation, and stakeholder management skills., • Highly organised, detail-oriented, and adaptable, with a proactive approach to problem-solving., • Confident working independently while collaborating effectively across departments., • Proficient in CRM systems, sales reporting tools, and Microsoft Office Suite., • Willingness to travel nationally as required., • A valid driver's license WHAT WE OFFER • 25 days holiday + additional day off for your birthday (not including bank holidays), • 3 days’ personal leave for your own signification life events, • 2 paid days off for volunteering/charity work, • Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution), • Optional Family Private Medical Insurance Cover, • Income Protection, • Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella), • Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd), • EAP (Employee Assistance Program), • Enhanced maternity, paternity, and adoption leave, • Gym Benefits, • Eye Tests, • WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only), • Workplace/Nursery Benefits, • 4 weeks working remotely abroad, • Early Friday Finish during Summer, • Company Car, Laptop, iPad, Phone EEO OPPORTUNITIES The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled. English - Please click on this link to review the Notification of Equal Opportunity Rights poster