Senior customer success manager jobs in RichmondCreate job alerts

Our client is a large private-label food manufacturer, with a reputation of building phenomenal career paths for employee’s. Every product under our client’s portfolio of products stands for and represents high quality. The success of our client is built on being at the forefront of food innovat...

Customer Relationship – map and navigate the network of contacts within the customer, to ensure we deal with the right people at the right time to deliver short and long-term success. Responsible for Customer Satisfaction - support the overall customer experience and support global value proposit...

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. We need an experienced Senior Procu.

Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client-facing support role. Collaborate with the support and product teams to resolve issues and relay customer feedback.

Reporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a customer or OpCo. The Senior Customer Account Portfolio Manager - Business will be responsible for bringing together teams from the service towers ...

We are looking for a Customer Success Manager (CSM) to join our growing Customer Success team. About the Role — Customer Success Manager. Customer Success, Business Analyst, or client-facing SaaS role.

Are you passionate about improving the customer experience? Do you strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and countries sound exciting? If so, the AMZL EU Concessions team is looking for a Senior Customer Experience Man...

A growing payments technology firm is looking for a Customer Success Manager to expand its existing client success team. Customer Success / Account Manager.

Reporting into the Customer Account Lead, the Senior Customer Account Portfolio Manager will lead and own a significant part of our business within a customer or OpCo. Co-create with the customer shaping deals and solutions to solve the customers' problems and win work versus the competition. Bui...

From onboarding through to long-term success, you’ll lead the relationship—ensuring every client feels supported, engaged, and confident in choosing TopSource Worldwide as their partner of choice. Own and manage a portfolio of key accounts, building long-term, strategic relationships with senior

Previous experience of customer insights, mapping end-to-end customer journeys and conducting qualitative and quantitative customer research would be beneficial. Senior Customer Acceleration Manager. Senior Customer Experience Manager, London.

The Customer Success Manager will be the trusted partner for clinical teams and healthcare organisations, ensuring they derive maximum value from an innovative platform designed to streamline clinical workflows and radically improve patient outcomes. You’ve worked in a Customer Success, Account M...

You should have a good understanding of and be able to articulate key tax issues arising from customer products, with a focus on chargeable events, bonds, life assurance, and pensions products. The role includes advising internal teams, leading chargeable events matters with HMRC, and reviewing c...

We’re looking for an experienced Senior Customer Supply Manager to join our busy supply chain team. While the role comes with great autonomy to develop this function, you will ultimately be responsible for managing the relationships with our key customers, keeping the sales team informed of all s...

Made up of Business Intelligence Engineers, a team lead and a Senior Product Manager (this position), our vision is for all prospective customers to be inspired to shop through highly relevant, personalised, and aspirational experiences, powered by best-in-class understanding of customer behaviou...

We’re looking for an Enterprise Customer Support Manager to join our UK team and play a critical role in helping our enterprise customers adopt and succeed with AI agents. Strong background in enterprise customer success or account management. We want you to want to be our VP of Customer Success ...

This role will primarily be focussed on providing advice and support relating to life products, including bonds, pensions, and endowment type policies, and tax matters attached to customers from Aviva products. The role supports the BUs with understanding and articulating the key tax issues arisi...

You’ll have previous customer facing experience from Customer Success, Implementation Management, or Account Management within a SaaS environment. Our dynamic team is made up of talented developers and customer success professionals, all passionate about helping our users optimise their processes...

Senior Product Manager, French Customer Experience, Canada Product & Tech. Product Manager to join the Canada French Customer Experience team. Product Manager is a proven, well-rounded problem solver who will own and drive this charter.

Senior Sales Manager – Global Markets Events | Drive International Deal-Making. A collaborative, high-performance team culture where success is genuinely shared.

Made up of Business Intelligence Engineers, a team lead and a Senior Product Manager (this position), our vision is for all prospective customers to be inspired to shop through highly relevant, personalised, and aspirational experiences, powered by best-in-class understanding of customer behaviou...

As a Customer Success Manager, you will be the trusted partner and primary point of contact for customers after the initial sale. Responsibilities for the Customer Success Manager. Reporting to the Head of Customer Success, you will display a passion for building long term customer relationships ...

We are looking for a Customer Success Manager (CSM) to join our growing Customer Success team. About the Role — Customer Success Manager. Reporting to the Head of Customer Success, you will be responsible for managing a portfolio of mid-tier capital markets clients, ensuring they get maximum valu...

Customer Success Manager in B2B companies. From identity document verification to biometric authentication, liveness detection, electronic identity data verification, and synthetic fraud detection, the company provides critical, modular solutions that link physical and digital identities in order...

Customer Success Manager (CSM). Customer Success, Technical Account Management role. EMEA team in the UK and play a critical role in helping customers achieve value and success with our solutions.

Customer Success Manager ( French speaking).

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Proven record of identifying customer needs and successfully implementing long-term technology solutions.

Own the end-to-end success for a large number of PetsApp's customers, responsible for revenue retention, growth, and customer happiness metrics. Crucial role in a hyper growth startup, with clear potential to move up and own a key part of Customer Success.

Customer Success Manager – PropTech SaaS. Experience in SaaS & Customer Success. Strong ability to spot upselling opportunities and align customer success with business goals.

They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customer service, a...

We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. B2B SaaS Customer Success, Onboarding, or a similar client-facing role. Customer Success, Implementation, or Account Management in a B2B SaaS company.

We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adoption. We’re looking for a versatile and driven Customer Success professional with a passion for building strong client relationships and ensuring the best customer experie...

The Customer Success Manager will be the trusted partner for clinical teams and healthcare organisations, ensuring they derive maximum value from an innovative platform designed to streamline clinical workflows and radically improve patient outcomes. You’ve worked in a Customer Success, Account M...

Own the end-to-end success for a large number of PetsApp's customers, responsible for revenue retention, growth, and customer happiness metrics. Crucial role in a hyper growth startup, with clear potential to move up and own a key part of Customer Success.

Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client-facing support role. Handle inbound customer queries via email, phone, and remote sessions.

We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adoption. As the Customer Success Manager, you will act as a trusted advisor to clients, working closely with them to ensure they gain maximum value from the company’s solutio...

We seek a Customer Success Manager to drive adoption and revenue growth through exceptional customer experiences. Customer Success, Implementation, or Account Management in a B2B SaaS company. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

They’re looking to hire a Customer Success Manager to play a key role in building strong client relationships and ensuring users get maximum value from the platform. Build customer relationships and implementing successful strategies that will enhance customer journeys. Minimum of 2 years in a cu...

As a Customer Success Manager, you will:. Has proven experience (3+ years) in a Customer Success Manager or similar role, preferably in SaaS or aviation. Are you a proactive, relationship-focused professional passionate about customer engagement and success? Do you thrive in a dynamic, technology...

On the heels of market expansion and growth, Resonate is hiring a Customer Success Manager to support our clients. A day in the life of a Customer Success Manager will see you:. Join Our Growing Customer Success Team!.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-esca...

The Customer Success Manager's main purpose is to act as a first point of contact for our platinum clients and partners, working to resolve any issues and queries to the best of their ability, escalating more complex issues internally to ensure of quick resolve, and most importantly on-boarding o...

Senior Customer Success Executive / Technical Analyst / Platform Support Analyst. Experienced Senior Customer Success Executives are required to join our innovative embedded investment platform that's reshaping the way people invest. As a Senior Customer Success Executive, you'll be the go-to con...

Enterprise Account Management or Customer Success experience. Marketing technology / customer data / customer experience (CX) background. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an im...

The Senior Manager of Customer Success is responsible for leading a team of customer success professionals focused on driving successful SaaS platform implementations and enterprise adoption. Oversee a team of customer success managers, solutions architects, and implementation specialists, provid...

Global Customer Success Manager | Commodity Price Reporting & Analytics | PE-Owned | London (Hybrid). Global Customer Success Manager. With a commercial mindset, you’ll identify expansion opportunities and collaborate closely with Account Managers to drive business success.

You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a World Class CS org. We're looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. As...