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Head of Customer Support (SAAS/ERP) Remote – UK Residents Only SaaS / ERP | Manufacturing | Supply Chain | Distribution | Logistics Chapman Tate Associates are partnering with a leading end-to-end ERP solutions provider delivering enterprise-grade SaaS and ERP platforms into the Manufacturing, Supply Chain, Distribution and Logistics sectors. In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. There could be others but if you are involved in working with Customers, that’s a start so we would be interested in hearing from you. This opportunity is specifically aimed at professionals who understand the realities of working in complex IT-led SaaS / ERP environments. If you’ve operated at senior level within ERP implementation, managed service software accounts, or customer success functions inside a SaaS delivery model — this will feel familiar. The Context In ERP and SaaS, customer relationships are rarely simple. You’re balancing: • Implementation timelines and resource constraints, • Change requests and scope evolution, • SLA performance and service credits, • Complex quotations tied to professional services, • Margin protection within delivery-led engagements, • Cross-functional coordination between sales, pre-sales, delivery and development This role sits at the centre of that ecosystem. The Role As Head of Customer Support, you will act as the senior commercial and relationship owner across strategic ERP accounts. This is not a new business sales or quota led role. It is a commercially disciplined, governance-focused leadership position responsible for: • Overseeing structured quotation processes aligned to scope and capacity, • Managing service levels and customer expectations, • Acting as escalation point for complex customer queries, • Protecting margin within service-based SaaS contracts, • Driving retention through operational excellence, • Leading and scaling the Account Management / Customer Success function You will bridge technical delivery teams and commercial strategy — ensuring customers receive a consistent, professional and transparent experience. What We’re Looking For We are keen to speak with individuals who have: • Senior Account Management, Customer Success or Client Services leadership experience within SaaS or ERP environments, • Exposure to ERP implementation projects and services-led engagements, • Experience working alongside technical consultants, developers and delivery managers, • Strong commercial acumen around professional services quoting, scope control and contract governance, • Experience managing enterprise or multi-site accounts, • The ability to balance customer advocacy with operational reality If you’ve worked in ERP, you understand that retention is built through clarity, structure and trust — not discounting or overpromising. What Success Looks Like • High customer retention across ERP accounts, • Improved governance around quotations and scope control, • Strong SLA performance and customer satisfaction, • Increased recurring and services revenue driven through trusted relationships, • Clear ownership and accountability across the customer base This is a fully remote opportunity (UK residents only) within a growing, respected ERP solutions provider where the customer function is central to long-term strategy. For a confidential conversation, contact Chapman Tate Associates directly.

Technical Sales Manager East Midlands base - commutable from Nottingham, Leicester, Coventry c£55k - £65k neg dep exp + generous benefits Our client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke special purpose automation and robotic systems for a diverse range of industry sectors and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced, driven and highly self-motivated Senior Technical Sales Manager to complement their established and successful business development team and maximise opportunities with both existing and new clients through the provision of automation and robotic solution sales. As a Senior Technical Sales Manager working in a fast paced Automation and Robotics Sales environment based near Leicester, you will liaise extensively with both internal and external customers in order to develop and grow a realistic pipeline of business from both new and existing clients that will benefit from the portfolio of solutions available, handling any and all enquiries quickly and accurately in order to ensure project success and ensuring the delivery of your individual sales target. Reporting to the Sales Director, you will undertake a range of duties and responsibilities that will include (but not be limited to): • Identifying and engaging with new and existing clients, attending Customer sites to nurture relationships and understand their current and future requirements, identifying and recommending enhancements, modifications or upgrades that will benefit their business and prove commercially advantageous to all., • Creating and maintaining Sales Analysis Sheets for each enquiry received, • Reporting enquiry results in the weekly Sales Meeting and providing visibility of future enquiries and potential market demands or competitor developments., • Creating financially viable and commercially beneficial quotations for enquiries and reviewing internally prior to sending out to the Customer, • Understanding the budgetary and timescale requirements for the enquiry, • Regular communication with the Customer throughout the life of enquiry Contact the Sales Team at Premier Technical Recruitment on or email your cv in confidence to for further details.

Commissioning Manager - Real EstateProperty ServicesHybrid Working________________________________________We are seeking a highly experienced Commissioning Manager - Corporate Estate to lead, direct and drive the management of the Council's Corporate Estate, ensuring assets are managed proactively, efficiently and in full compliance with the Corporate Asset Management Plan.You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes. This is a key senior role requiring strong commercial acumen, strategic leadership and the ability to operate effectively within a political and public sector environment.________________________________________Key ResponsibilitiesLead the delivery of corporate estate management, ensuring Council properties are managed optimally and customer and stakeholder expectations are met.Drive the implementation of a Corporate Landlord Model across the portfolio to improve efficiency, reduce costs and align property decisions with corporate priorities.Lead the development of estate strategies and plans for Client Departments, including business case preparation, consideration of capital and revenue affordability, and commissioning delivery through to completion. Ensure corporate annual valuations are completed accurately and within required timescales.Ensure all statutory, legal and regulatory obligations are met, including appropriate consents and agreements prior to the commencement of any building works.Provide strategic asset management and development advice to elected Members, senior officers, stakeholders and external partners, including deputising for the Head of Service when required.Oversee performance management of the operational estate, driving continuous improvement and ensuring robust reporting to the Corporate Property Steering Group, government departments and other stakeholders.Effectively manage people, ICT, budgets and property resources, including oversight of risk management within the service area.Manage and monitor the Estates budget, producing accurate and timely management information.Cultivate and embed best practice in estates management, leading the development of robust procedures and professional standards.Lead the coordination of consultants, stakeholders and legal professionals, ensuring compliance with procurement requirements.Ensure accurate and timely recording of management information using Asset Management Systems, CAD, GIS and related software.QualificationsA relevant degree & Membership or Fellowship of the Royal Institution of Chartered Surveyors (RICS)Experience RequiredSubstantial, demonstrable experience of leading and delivering estates management across a varied operational portfolio, including compliance, valuations, rating, dilapidations, financial management, planning, construction, strategy formulation and implementation.Senior level experience of operational estate management and valuation within a complex organisational environment.Proven success in developing, managing and delivering capital and revenue programmes and budgets.Experience of leading best practice and driving continuous improvementGood working knowledge of the Procurement Act and its application to real estate.Experience of developing and maintaining effective partnerships with external organisations.Strong experience in the use of data and asset management systems to support high performance and evidence-based decision-making.KnowledgeIn-depth knowledge of operational real estate management for effective portfolio delivery.Extensive knowledge of landlord and tenant law, with a good understanding of national and local planning legislation and policies.Strong understanding of the public sector operating environment, including the drivers for transformation and change in local government and their impact on councils and partnersWhat you'll get in returnCompetitive Salary - £55-61000Local authority pension schemeGenerous annual leaveEmployee benefit packageHybrid workingWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. Metro has experienced fantastic growth in its European Roadfreight division and aspires to be an industry leader in European Overland services. We’re offering an exciting opportunity to join a strong, dynamic team that’s shaping the future of cross-border logistics. As part of our European Roadfreight Customer Services team, you’ll manage daily operations for key clients, ensuring their goods are delivered quickly, cost-effectively, and with exceptional service. If you’re passionate about logistics, customer relationships, and making a real impact - this is the role for you. What You’ll Be Doing You’ll be the main point of contact for some of our most valued clients, managing their shipments and building lasting relationships. Your responsibilities will include: Day to day operations support • Support our Senior Account Manager team with day-to-day operations., • Develop strong relationships with customers, suppliers and colleagues throughout the UK and Europe, to help facilitate smooth and frictionless transport of orders to, from and within the continent., • Enter shipments on our in-house system, you will generate orders and instructions for our suppliers., • Deliver exceptional service with prompt responses and proactive communication., • Understand individual customer requirements and tailor your approach., • Take full ownership of your workload and manage tasks independently., • Show initiative and a desire to grow within the business., • Learn from a knowledgeable and friendly team and contribute to Metro’s continued success. What You’ll Bring We’re looking for someone who’s enthusiastic, customer-focused, and ready to grow. You’ll need: • Ambition to develop your career in logistics., • Excellent customer service skills and experience in a customer-facing role., • Previous experience in European Roadfreight (preferred but not essential)., • Strong written and verbal communication skills., • Excellent planning and attention to detail., • A proactive, problem-solving mindset., • Ideally educated to A-Level standard; Degree level is a plus. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Job Title: Independent Quality Controller Location: Leicester, LE19 (Initial Assignment) Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as Independent Quality Controller and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes — we build careers. When you join us as Independent Quality Controller, you'll benefit from: Competitive salary Company Car/Car Allowance 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Health Care Bonus Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? This is an exciting opportunity to join the Persimmon Homes Construction Team as an Independent Quality Controller. This role reports into a Divisional Construction Compliance Manager. The purpose of the role is to ensure full compliance of all regulatory and warranty standards up to completion with reference to the Persimmon Way. The role will involve predominantly working on the Company's development sites and offices with a small amount of working from home when business needs allow. What you'll do as an Independent Quality Controller Conduct regular quality and compliance checks on site, across the region, for all aspects of the construction process ensuring full compliance of all regulatory and warranty standards up to completion Prepare clear and accurate reports following site visits, recording any non-compliant work and relevant recommendations for improvement to enable senior management and regional construction teams to take remedial action Monitor both subcontractors and site managers' performance against set targets, check materials quality and provide feedback to both regional and departmental management teams to ensure overall standards are maintained Educate, coach and advise the Operating Company departments (construction, buying, technical, and commercial) in relation to all aspects of the build process to ensure completion in line with regulatory and warranty standards Complete audited assessments of any workflow issues raised, formally reporting upon all findings to ensure recommendations have been actioned and regulatory and warranty standards are upheld Work cohesively and collaboratively with the Operating Company, to maximise the quality of the build What experience do I need? Fully conversant with all regulatory and warranty standards Experience within the housebuilding construction industry Academic Requirements- Relevant Apprenticeship/Undergraduate/Postgraduate or equivalent qualifications, including HNC/HND, NVQ6 Senior Site Inspection Full UK Driving Licence is requiredc272c101-f45c-4783-b4a0-50ad222b87c0

About the Role Because "good enough" won't cut it! This is a Head of Sales at a business that's already successful - and now wants someone who knows how to build on that success without breaking what works. We operate across the construction, built environment and utilities sectors. Customers range from main contractors to specialist subcontractors. The opportunity is to take a capable sales team and turn them into a consistently high-performing, commercially confident unit. Basic Salary £55,000 - £65,000 Benefits c£10,000 - £15,000 Bonus Company car or car allowance (£5k) 25 days holiday Contributory pension DIS x3 EAP Health Cash plan Location Northampton - office/field split of c70%/30% Commute Leicester, Wellingborough, Kettering, Corby, Market Harborough, Peterborough, Milton Keynes, Rugby, Daventry, Towcester, Bedford, Huntingdon Job Role Leading a sales function that delivers – not one that just "tries hard". Turning a good team into a great one. Fixing forecasting (properly). No guesswork. No wishful thinking. Evidence-based forecasts only. Creating a sales process people actually follow – clear pipeline stages, accurate probabilities, proper next‑step discipline, CRM used as a performance tool. Working shoulder to shoulder with operations and marketing – selling what can actually be delivered, improving lead quality, feeding real customer insight back into propositions and strategy. Team Structure Account Manager – responsible for major / key accounts Sales Manager – drives desk‑based account management / growth 3 x Business Development Managers – field‑based, focusing on larger‑ticket opportunities. Person Specification Head of Sales / Sales Director / Senior Sales Manager level experience. Improve conversion rates, forecast accuracy and pipeline forecasting wherever you go. Coach by demonstrating, not just by talking. Bring strong commercial judgment and protect margin. Comfortable using CRM and reporting tools to diagnose performance. Learn fast – sector familiarity helps but isn't essential. Have real bid / tender experience and know how to structure a winning submission. Leadership Style Build trust through consistency, charisma, and knowledge. Collaborate across functions to strengthen "one team". Bring humility (and expect it from others). Raise standards every single week. Stay calm, clear and outcome-focused. If you are still reading... You’re probably the kind of Head of Sales who doesn't need handholding. You know how to build a high‑performing team the right way – with structure, coaching, discipline and commercial sharpness. Interested? Please click apply. You will receive an acknowledgement of your application. EEO Statement Our client embraces diversity, champions equality, and fosters inclusion to create a work environment where everyone belongs and thrives. Reference REF: MH18409 #J-18808-Ljbffr

Sales Manager East Midlands - commutable from Nottingham, Coventry, Leicester and surrounding area to £60k basic + generous benefits and bonus package Our client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke special purpose automation and robotic systems for a diverse range of industry sectors and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced, driven and highly self-motivated Senior Technical Sales Manager to complement their established and successful business development team and maximise opportunities with both existing and new clients through the provision of automation and robotic solution sales associated with the medical systems sector. As a Senior Technical Sales Manager working in a fast paced Automation and Robotics Sales environment based in the Leicester / Nottingham / East Midlands area, you will liaise extensively with both internal and external customers in order to develop and grow a realistic pipeline of business from both new and existing clients that will benefit from the portfolio of solutions available, handling any and all enquiries quickly and accurately in order to ensure project success and ensuring the delivery of your individual sales target. Reporting to the Sales Director, you will undertake a range of duties and responsibilities that will include (but not be limited to): Identifying and engaging with new and existing clients, attending Customer sites to nurture relationships and understand their current and future requirements, identifying and recommending enhancements, modifications or upgrades that will benefit their business and prove commercially advantageous to all. Creating and maintaining Sales Analysis Sheets for each enquiry received Reporting enquiry results in the weekly Sales Meeting and providing visibility of future enquiries and potential market demands or competitor developments. Creating financially viable and commercially beneficial quotations for enquiries and reviewing internally prior to sending out to the Customer Understanding the budgetary and timescale requirements for the enquiry Regular communication with the Customer throughout the life of enquiry Setting up Sales Handover meetings to transfer details of the order over to the technical team and supporting the project team and the Customer throughout the project life cycle when required.To be considered for this varied and challenging Technical Sales Manager role it is envisaged that the successful candidate will demonstrate previous technical sales management experience gained through working with automation systems, ideally within the medical systems sector, and will realistically be qualified to at least HND level or above in a relevant engineering or business-related discipline. With a self-motivated and organised approach to making the best use of your time as well as a high level of commercial acumen, you will possess excellent communication skills at all levels and be flexible to travel both within the UK and overseas as required. Contact the Sales Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details

Technical Sales Manager East Midlands - commutable from Nottingham, Coventry, Leicester and surrounding area to £60k basic + generous benefits and bonus package Our client can demonstrate almost half a century's expertise in the design, development and manufacture of bespoke special purpose automation and robotic systems for a diverse range of industry sectors and are regarded by many in the industry as one of the leading automation system solution providers in the whole of the UK. As a result of continued success and a planned programme of strategic growth, they are now seeking to recruit an experienced, driven and highly self-motivated Senior Technical Sales Manager to complement their established and successful business development team and maximise opportunities with both existing and new clients through the provision of automation and robotic solution sales associated with the medical systems sector. As a Senior Technical Sales Manager working in a fast paced Automation and Robotics Sales environment based in the Leicester / Nottingham / East Midlands area, you will liaise extensively with both internal and external customers in order to develop and grow a realistic pipeline of business from both new and existing clients that will benefit from the portfolio of solutions available, handling any and all enquiries quickly and accurately in order to ensure project success and ensuring the delivery of your individual sales target. Reporting to the Sales Director, you will undertake a range of duties and responsibilities that will include (but not be limited to): Identifying and engaging with new and existing clients, attending Customer sites to nurture relationships and understand their current and future requirements, identifying and recommending enhancements, modifications or upgrades that will benefit their business and prove commercially advantageous to all. Creating and maintaining Sales Analysis Sheets for each enquiry received Reporting enquiry results in the weekly Sales Meeting and providing visibility of future enquiries and potential market demands or competitor developments. Creating financially viable and commercially beneficial quotations for enquiries and reviewing internally prior to sending out to the Customer Understanding the budgetary and timescale requirements for the enquiry Regular communication with the Customer throughout the life of enquiry Setting up Sales Handover meetings to transfer details of the order over to the technical team and supporting the project team and the Customer throughout the project life cycle when required.To be considered for this varied and challenging Technical Sales Manager role it is envisaged that the successful candidate will demonstrate previous technical sales management experience gained through working with automation systems, ideally within the medical systems sector, and will realistically be qualified to at least HND level or above in a relevant engineering or business-related discipline. With a self-motivated and organised approach to making the best use of your time as well as a high level of commercial acumen, you will possess excellent communication skills at all levels and be flexible to travel both within the UK and overseas as required. Contact the Sales Team at Premier Technical Recruitment on (phone number removed) or email your cv in confidence to for further details

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team at our Leicester depot. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don’t worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer’s specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer’s report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment

The Account Manager plays a pivotal role in driving commercial partnerships, revenue expansion, and executive alignment across our customer portfolio. This is a role for a commercially minded relationship builder who thrives on identifying growth A growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from 50M to 150M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. opportunities, leading strategic conversations, and helping customers realize more value from their investment . You will work closely with Customer Success and cross-functional teams to turn customer adoption into measurable expansion and long-term partnership. growth strategy relies not only on acquiring new customers but on maximizing value within our existing accounts. Expansion revenue, customer advocacy, and strong executive relationships are central to this motion. The Account Manager sits at the heart of this strategy—owning the commercial relationship, converting Customer Success insights into revenue opportunities, and ensuring customers see as a long-term strategic partner. Why This Role Matters • Revenue Growth Direct ownership of expansion revenue through upsell, cross-sell, and new product sales, • Customer Partnership Builds deep executive relationships that strengthen retention and advocacy, • Commercial Execution Converts Customer Success Qualified Leads (CSQLs) into tangible pipeline and revenue, • Visibility & Predictability Provides clear forecasting and pipeline insight for leadership, • Cross-Functional Impact Works closely with Customer Success, Marketing, Product, and Support to maximize customer value Team Structure & Growth Plan Reporting to the AM Market Lead, this role works in close partnership with • Customer Success Managers to align on adoption, risk, and renewal success, • BDRs and Account Executives to coordinate account strategy, • Marketing, Product, and Support teams to address customer needs and unlock value This role has no direct reports but plays a central role in orchestrating internal resources around customer success and growth. Own and manage a portfolio of existing customer accounts, driving revenue growth through strategic expansion initiatives • Consistently meet and exceed monthly and annual expansion revenue targets, • Identify and lead upsell, cross-sell, and license growth opportunities, • Convert Customer Success Qualified Leads (CSQLs) into pipeline opportunities, • Manage pricing discussions, contract negotiations, and amendments Build and maintain strong relationships with senior customer stakeholders Lead Executive Business Reviews (EBRs) to align solutions with customer business outcomesDeliver accurate forecasts and pipeline reporting for leadership visibility Collaborate closely with Customer Success to support adoption, risk identification, and renewal successDeliver tailored product demos and value-based pitches aligned to buyer pain points Stay informed on products, industry trends, and evolving customer needs Proven track record of achieving commercial targets and managing full sales cycles Strong commercial acumen with confidence in pricing and negotiation discussions, • Excellent relationship-building and communication skills across executive and operational stakeholdersAbility to translate customer challenges into clear solution valueHighly organized and capable of managing multiple accounts simultaneously Proactive curious, and customer-first mindset with resilience under pressure, • Passion for technology, learning, and aligning with ' values

Job Title: Finance Manager Location: Leicester, LE19 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Finance Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of the UK's largest and most established housebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes — we build careers. When you join us as a Finance Manager, you'll benefit from: Competitive salary Company car/Car allowance 5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Health Care Life Cover & Contributory Pension Bonus Employee Benefits Platform – giving you access to high-street discounts, wellbeing support, and more Committed to diversity, inclusion, and empowering your development What is the role? This is an exciting opportunity for a Finance Manager to join the Finance Team. This role typically reports to the Divisional Finance Director. The purpose of the role is to provide an effective financial support function to the local senior management team and actively participate in the decision making and evaluation processes, whilst ensuring all Group reporting requirements are achieved. What you'll do as a Finance Manager Management and responsibility of all aspects of financial reporting, budgeting and forecasting of the regional business ensuring that all Group reporting deadlines are met Attend and provide input at all local company Board meetings and Valuation Review meetings held bi-monthly throughout the year Provide financial assistance and decision-making support to the regional management team Supervision of a small team of accounts staff to make sure that routine transaction processing and monthly payment routines all meet Group deadlines and adhere to Group prompt payment policies Develop and maintain financial policies and adhere to Group financial procedures ensuring consistent, accurate and robust accounting information produced Review and challenge site valuations cost to complete forecasts which act as a key control of the business Quality assurance of all VAT and SDLT/LBTT payments made in connection with land purchases and sales Understanding of P11d reporting requirements, PAYE settlement agreements and CIS To ensure a thorough understanding of the systems, particularly COINS and ensure the integrity of the data processed and held What experience do I need? Ability to communicate at all levels in a courteous and professional manner Accountancy Qualification or be in the Final Stage of and Accountancy Qualification Previous experience of working within the housing sector or similar would be advantageous Fully conversant with Microsoft office TPBN1_UKTJ

Business Development Manager (BDM) We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients. Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions. • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success. Qualifications • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there,£53k OTE and we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong

Because "good enough" won't cut it! This is a Head of Sales at a business that's already successful - and now wants someone who knows how to build on that success without breaking what works. We operate across the construction, built environment and utilities sectors. Customers range from main contractors to specialist subcontractors. The opportunity is to take a capable sales team and turn them into a consistently highperforming, commercially confident unit. BASIC SALARY: £55,000 - £65,000 BENEFITS: · c£10,000 - £15,000 Bonus · Company car or car allowance (£5k) · 25 days holiday · Contributory pension · DIS x3 · EAP · Health Cash plan LOCATION: Northampton - office/field split of c70%/30% COMMUTABLE LOCATIONS: Leicester, Wellingborough, Kettering, Corby, Market Harborough, Peterborough, Milton Keynes, Rugby, Daventry, Towcester, Bedford, Huntingdon JOB ROLE: What you'll really be doing .... Let's skip the corporate jargon. · Leading a sales function that delivers - not one that just "tries hard". You'll own revenue, margin and pipeline discipline like your reputation depends on it. · Turning a good team into a great one. You'll set standards, enforce them, and coach every week - not once a quarter. You'll be in the office, in the field, on calls, in meetings and everywhere you need to be to show people what great selling actually looks like. · Fixing forecasting (properly). No guesswork. No wishful thinking. Evidencebased forecasts only. · Creating a sales process people actually follow. Clear pipeline stages. Accurate probabilities. Proper nextstep discipline. CRM used as a performance tool, not a graveyard of halfupdated opportunities. · Working shoulder to shoulder with operations and marketing. Selling what can actually be delivered. Improving lead quality. Feeding real customer insight back into propositions and strategy. The team that you'll lead to become sharper, more consistent, and more commercially confident are: · Account Manager - responsible for major / key accounts · Sales Manager - drives deskbased account management / growth · 3 x Business Development Managers - field-based, focusing on larger-ticket opportunities. PERSON SPECIFICATION: What 'Great' looks like (to us and to you) As our Head of Sales, you'll be a leader who can demonstrate the ability to balance motivating and creating a highly engaged successful team with the culture of collaboration, trust and humility. We have the desire to grow, but not at any cost. We want to be informed and knowledgeable but not by micromanaging. Succeeding the right way, is the only way. You'll thrive here if you: · Have proven B2B sales leadership experience (Head of Sales, Sales Director, Senior Sales Manager level) · Improve conversion rates, forecast accuracy and pipeline forecasting wherever you go · Coach by demonstrating, not just by talking · Bring strong commercial judgement and protect margin · Comfortable using CRM and reporting tools to diagnose performance · Learn fast - sector familiarity helps but isn't essential · Have real bid / tender experience and know how to structure a winning submission Your Leadership Style - you don't lead by being the loudest voice in the room. You don't swoop in to "save" deals. Instead, you: · Build trust through consistency, charisma, and knowledge. · Collaborate across functions to strengthen "one team" · Bring humility (and expect it from others) · Raise standards every single week · Stay calm, clear and outcome-focused If you are still reading... · You're probably the kind of Head of Sales who doesn't need handholding. · You know how to build a highperforming team the right way - with structure, coaching, discipline and commercial sharpness. If that's you, we'd love to hear from you. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18409, Wallace Hind Selection

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