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I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Customer Success, Account Management, or similar client-facing roles within SaaS or fintech.

I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar p

As the internal champion for customer health you will track each customer’s usage , taking corrective action and escalating to the Account Manager where required. The Customer Growth Team at Vypr is dedicated to driving exceptional customer value via the effective delivery of both support (client

Reporting to our Senior Business Development Manager, you will be the primary relationship owner for pixlbio's client accounts, guiding customers from onboarding through to long-term success.

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Monit

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Customer Success Manager in Greater London. This role centers on enhancing customer experiences, managing onboarding and training, and ensuring successful software utilization.

A leading eCommerce intelligence platform seeks an Enterprise Customer Success Manager to support its clients in achieving their goals. Ideal candidates will have customer service experience in eCommerce, excellent communication skills, and a proactive approach.

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. Proven success developing and expanding re

Candidates should have over 5 years of experience supporting enterprise customers, strong communication skills, and knowledge of RESTful APIs. Duffel is looking for a Customer Support Engineer to join their Go-to-Market team in Greater London. This role involves answering product and technology inqu

Greater London is seeking a Senior Customer Success Manager to proactively build relationships and expand product adoption within a specified book of business. The ideal candidate will have over 5 years of experience in customer success, coupled with strong analytical and problem-solving skills. Thi

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

A UK-based software company in Guildford is seeking an IT Customer Account Manager. This on-site role focuses on customer care and support for a range of clients. Responsibilities include managing a ticketing system, evaluating customer requests, and conducting training.

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. This role combin

A leading security solutions provider in Greater London seeks a Customer Success Manager to guide customers through their security and compliance journeys. Candidates must have 4+ years in SaaS customer success, experience with C-level executives, and a strong relationship-building ability. The role

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end‑to‑end lifecycle, ensuring high product adoption, and maximising net revenue rete

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and

We’re looking for a Senior Data Science Manager to join our Customer Support team, based across our key hubs in London and Budapest. Experience in customer support operations, ideally within financial services or fintech, with a deep understanding of the customer contact domain. Partner strategica

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free serv

Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. Analyse customer feedback and identify areas for improvement in product design, documentation, and support processes. You will be responsible for the lea

A leading e-commerce platform in Greater London is seeking a Mid-Market Customer Success Manager to enhance client relationships. Join a diverse team committed to fostering growth and success in global e-commerce.

A global cybersecurity leader is looking for a Customer Success Manager to ensure successful adoption of their platform. You will be the primary point of contact for top-tier customers, aligning their business goals with product value.

Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. Create annual joint success plans with customers to outline their outcomes, objectives, metrics, and timelines; identify and remove any barriers to the customer’s success plan completion. You ar

The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenu

A prominent technology firm is seeking a Bilingual French Customer Success Manager in Reading, UK. The role involves managing customer portfolios, driving high product adoption, and maximizing retention for SMB clients. The ideal candidate will have strong analytical skills, fluency in both English

Maintain accurate customer data and success plans in CRM and Customer Success platforms. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Cus

We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. Has 3+ years of experience in digital advertising, account management, customer success, consulting or a related client‑facing role. In support of that mi

Leveraging a best practice model, you will guide customers along their journey to be successful in their goals, ensure they renew their subscriptions, and grow their product portfolio. Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps,

Customer Success Manager (CSM). Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. Experience working with transport, logistics, or industrial customers is a plus.

Customer Success Manager (SaaS / Travel Tech). In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their goals. Ensure customers successfully use Teleleo services (SIM access, OTP, messaging,

You’ll build trusted relationships, help customers ship faster, and turn every account into a success story. Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings.

The Customer Success Team is at the heart of ACI customer experience. Drive success for ACI customer with fast, simple, and secure payments, from around the world. Inform/influence ACI strategy with account level "ground truth" and ideas to better enable our customers' success objectives.

Sitting within the EMEA Brand & Content team and collaborating with our global Community & Customer Marketing team in Boston, you’ll work cross‑functionally with Product Marketing, Sales, Customer Success, Education, Events, and Content to create scalable programmes that drive meaningful custome

As a Customer Success Manager, you will work independently and hold a strong book of accounts across Europe. You can actively shape our processes and structures as we grow and drive the future of Customer Success at Gain. You communicate effectively with stakeholders of different seniorities within

Customer Success, Account Management, or Implementation (bonus points for hitting growth targets). Customer Success, Implementation, or Account Management (startup experience preferred). The expected level will vary depending on the seniority of the role.

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

Sword Health is seeking a Customer Success Manager (CSM) with a solid NHS background to drive retention and account expansion. The ideal candidate will have 2+ years in Customer Success or Account Management, must know NHS operations, and be skilled in data analysis using Excel and Google Sheets.

A leading software solutions company in the UK is seeking a Strategic Enterprise Customer Success Manager to manage relationships with high-value clients in the fitness industry. This role involves upselling, driving feature adoption, and ensuring customer success. The ideal candidate has 3+ years o

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.