Senior customer success manager jobs in BedfordCreate job alerts

Service Desk Manager – Lead the team. Raise the standards. Build something better £40,000 – £50,000 | Bedford (4 days onsite) | MSP Environment Some Service Desk Manager roles are about keeping things ticking over. This one is about taking a good service desk and making it great. You’ll inherit an established team of 13 - 14 engineers across 1st, 2nd, and 3rd line support. The foundations are in place. The tools are there. The processes are mature. But there’s still plenty of opportunity to tighten things up, improve quality, and develop the people around you. If you’re the kind of manager who enjoys coaching others, improving processes, and raising standards, this could be a brilliant fit. What’s in it for you? • Salary: £40,000 – £50,000, • Location: Bedford (typically 4 days per week in the office), • Travel: Around two visits per month to the London office, • Team: Lead 13–14 engineers across 1st, 2nd, and 3rd line support, • Environment: Fast-growing Managed Service Provider with a strong customer focus, • Progression: Clear route into senior leadership as the business continues to grow, • Benefits: Private healthcare, dental cover, structured training, and tailored development plans What’s the role really about? This is not a role for someone who wants to sit behind a dashboard. It’s a hands-on leadership role. You’ll be visible on the floor, mentoring engineers, improving ticket quality, refining processes, and making sure the team delivers a consistently excellent customer experience. The CEO is deeply passionate about service quality. They need someone who shares that mindset. What you’ll be doing • Leading and developing a multi-level service desk team, • Coaching engineers and building clear development plans for each individual, • Running daily huddles and creating an environment where issues are surfaced early, • Improving service quality, ticket standards, and documentation, • Driving knowledge base adoption and reducing reliance on informal communication, • Reviewing and refining processes to improve efficiency and customer experience, • Managing major incidents and acting as an escalation point when needed, • Monitoring service metrics and identifying opportunities for improvement, • Bringing solutions and recommendations to leadership, not just highlighting problems What you’ll bring • Experience leading a Service Desk or IT Support team, • Ideally a background in an MSP or service-led technology business, • Strong people management, mentoring, and coaching skills, • Excellent customer service instincts, • Good technical understanding across infrastructure and Microsoft technologies, • Experience improving processes, knowledge bases, and service quality, • A proactive, ownership-led mindset What success looks like... Six months into the role: • The team feels better supported and more engaged, • Ticket quality and documentation standards are noticeably stronger, • Every team member has a clear development path, • Service performance is improving, • The CEO has greater confidence in the function and less operational involvement This role is ideal for someone who wants to do more than manage a service desk. It’s an opportunity to shape the culture, develop the team, and play a key role in the growth of the business. Interested? Send your CV to bob . bath @ mexasolutions . com and let’s have a confidential chat.

* * LOCATION: Milton Keynes with occasional travel HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. CONTRACT TYPE: Permanent opportunity CLOSING DATE: 15/5/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a highly experienced and inspirational commercial leader with a significant sales based background within a Captive Automotive Financial Services organisation and/or OEM. You'll report into our CEO and will drive our business forward through our teams in Sales, Sales Compliance and Development and, through strong, productive relationships across Volkswagen Group, our dealer network and brands. In this pivotal and influential position you will use your extensive commercial leadership skills to develop and deliver the Retail Sales strategy to maximise distribution channels, while creating opportunities and optimising new routes to market. You will role model our Guiding Principles, build a culture of psychological safety and inclusion and, provide ethical leadership to deliver great customer outcomes. What you’ll bring: You’ll be a forward thinking, strategic and motivational leader who delivers results through people, cross-functional teams, and 3rd parties to support the delivery of volume, breadth, and profit objectives. You’ll have a progressive and developmental mindset with demonstrable experience of developing strategic commercial initiatives. Essential experience & skills you’ll need to be a success in this role: • You have extensive experience in customer-facing environments with specific skills implementing and managing risk strategies, strong financial management, leading cross functional teams and functional management., • Through your experience of developing and managing customer facing processes, you have ensured fair treatment, transparency, value to customers and all other guidance from regulators has been accomplished., • More generally, you’ll have experience within regulated environments - ideally by the FCA along with a deep understanding of the UK business governance and regulatory regime and requirements implementation com pliance monitoring and management specifically, in organisations of a comparable size and scale., • You have successfully driven change and you're comfortable in dynamic, changing environments in a leading role., • You have well-developed emotional intelligence, influencing and communication skills which you can use to share information, listen, and create two-way dialogue that builds openness and commitment and, involve others to maximise contribution overall., • With great skills of analysis, you can interpret issues objectively to make sound decisions for the business that uphold our customer needs and good customer outcomes as a priority, • You are highly proactive, flexible, pragmatic, and able to react appropriately and effectively to changing circumstances and demands., • You'll effortlessly fit into the Commercial leadership structure with the potential for growth within FS or the OEM., • You’re collaborative and ambitious and work in the interest of customer and stakeholders, even when your own objectives are challenged., • You’ll report to the Chief Executive Officer for VWFS UK Ltd and lead the Retail Sales department and the teams responsible for Finance Sales, Sales Compliance, Sales Development and Dealer Network Oversight., • You’ll be responsible for developing sales strategies, policies, and procedures for the UK VWFS Group companies., • Develop and maintain strong productive relationships across senior management, departments, brands and key stakeholders., • Your span of control is across VWFS UK, VW Bank GmbH and compliance is required across the European Organisational Handbook (E-OHB), the FCA and the European Central Bank (ECB)., • You’ll have a team of circa. 50 people who work with our dealer network of circa. 800 sites to drive FS and network performance., • Be an agent for change by embracing new ways of working, innovative technologies and agile attitudes to work promoting ‘minimal viable everything’ attitude to encourage a collective growth mind-set in support of modernisation of the business., • You’ll develop and implement plans to meet objectives through existing and new routes to market by utilising current and, establishing new relationships with 3rd party retailers, emerging technology, and tech providers., • Plan and deliver sales, margin and market penetration objectives., • Lead sales activity that complies with internal and external regulations with the Consumer Credit Sourcebook (CONC) taking precedence over conflicting guidelines – this includes Vulnerable customers, product suitability and transparency and, behaviours and competence of introducers of our products., • Use strong negotiation skills with our network and 3rd parties, to grow sales, protect margin and support good customer outcomes., • Effectively manage introducer relationships through a robust communication infrastructure, clear performance indicators, and development with corrective action in place as appropriate., • Lead the sales engagement with our Enterprise Risk Framework and develop robust and effective reporting to support transparency with regulators., • You’ll engage and cooperate with VW companies in the UK to coordinate and implement joint strategies and build and maintain an effective industry network., • You’ll play a leading role within our Credit Assessment & Retailer Services functions. What’s in it for you? Bonus: Discretionary on-target bonus of up to 25% (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you with the option to buy additional family cover/ and your family access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. The Retail Sales Director is a ‘Certified’ /Senior Manager role under the Senior Manager and Certification Regime (SMCR) and the role holder is required to comply with the FCA’s Conduct Rules. A mandatory requirement of the SMCR is for VWFS to certify that the role holder is fit and proper to perform the duties on an ongoing basis.

Times Top 100 Retailer! Store Manager Bedford £36,200 plus a wide range of benefits ! Great opportunity to progress to Area Manager Do you want to join my client on a mission to be the best loved retailer on the high street? My Client is one of UK Retail's success stories with over 150 stores in the UK and a rapidly growing online and international business. They are undergoing a huge period of growth and we have ambitious plans for further expansion. This is a challenging fast paced business however we like to have fun while being the best at what we do! My Client is a family run company that truly cares about their people, their customers and the communities in which they trade. This is why they offer you a friendly, supportive culture where training and development is put first to help you 'aim higher' in your retail career. The successful Store Manager will have the retail instinct and enjoy operating in volume driven, highly seasonal trading environments. You will need to have great leadership and people skills to be able to drive, develop and motivate your team, and deliver a top performing store. Ideally you will be currently working as a Branch Manager, Store Manager, Senior Manager, Multi site Manager, and Designate Manager for a customer focused retailer looking for a new career challenge. Store Manager - benefits: Salary: £...

One of our small clients in Bedford are looking for a Client research insight Manager to join their small team. The three priorities of this role are to: Deliver first class research services and excellent customer service Supporting revenue growth (Sales & Clients) Build strong working relationships with internal teams and external client contacts to deliver client projects Candidate Profile: Essential Skills and Experience We are interested in hearing from individuals who have the following skills and qualities: Demonstrate the maturity and professional judgement to work effectively with the companys management team and at client organisations. Take accountability for decisions and outcomes, showing ownership and reliability in managing client feedback programmes. Have previous experience in B2B market research or insight roles, with strong commercial understanding of how research drives client value. Possess sound knowledge of qualitative and quantitative research methodologies, with 5+ years in a client-facing research or account-management position. Are able to interpret and analyse research confidently, delivering clear, actionable, commercially-focused insight and recommendations. Engage effectively with clients and prospective clients - building trust, advising them on best practice, and confidently communicating the value of our services. Exhibit strong communication and listening skills, ensuring clear, empathetic, and professional interactions with both clients and colleagues. Display excellent attention to detail, critical thinking, strong numeracy and written English, producing consistently high-quality work. Are capable of working independently, while also collaborating effectively within a management and project team environment. Show adaptability, a willingness to learn, and the ability to take on diverse assignments. What we can offer We can offer the successful candidate: Immediate responsibility, we are a small team, you will have to assume responsibility straight away We are a growing company, and we want the successful candidate to be a key part of that journey. We want to invest in the long-term success of this candidate to help us deliver this Professional development, you will be supported and receive coaching from experienced senior colleagues, you will also have the opportunity to grow by working on broad, varied projects with professional clients who are seeking innovative solutions to their client feedback needs. You will be responsible for the full lifecycle of projects providing the opportunity to develop a very broad set of professional skills An excellent career opportunity pathway within the company, and opportunities to develop your skills and progress your career. Opportunities for international travel. We are a small, friendly team with a simple, approachable management team. Competitive salary and benefits. Medical cashback plan. Free car parking and a great onsite cafe. If interested please don't hesitate to contact me. TPBN1_UKTJ

We are excited to offer a fantastic opportunity for a Permanent Project Manager - Signalling Rail to join our dynamic Eastern and Southern team at Bedford. 37.5 hrs per week -Hybrid working. In this role, you will be responsible for the management and delivery of small to medium sized signalling projects, predominantly through the ERP framework, to contract specification and programme, while building and sustaining long term customer relationships. This role offers you the unique opportunity to work with one of NR main contractors on Signalling and OLE frameworks across the Eastern region . What You'll Do: Project mobilisation in line with core Business requirements including production of core project documentation. Ensure projects meet critical success factors, project acceptance criteria and customer quality expectations Defining products / specific deliverables to be delivered by the project Ensuring that the engagement of any third-party project resources is managed in accordance with Amey procedures and policies Planning, executing and finalising projects according to agreed deadlines and within budget Applying appropriate APM principles to the management of projects in line with agreed Amey procedures and standards Ensuring project compliance with Health and Safety, Environmental and other appropriate regulations Forecasting, monitoring and reporting on the financial performance of the project, through regular (minimum monthly) reports, comparing actual and forecast performance for costs, programme, risk and safety inc variations Maintaining regular liaison with all stakeholders (external & internal) and employees on the progress of projects Documenting any relevant case studies that can be used to support future bids and support bid development Identify and manage ongoing continuous improvement opportunities and margin improvement opportunities Ensuring sign off from relevant stakeholders that the project deliverables meet the stated requirement Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Company Car: Select from an electric company vehicle or receive a generous car allowance, supporting our ambitious journey to carbon net zero! Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Senior or Principal Project Manager. Training Opportunities: Unlock your potential with comprehensive training, including fully funded apprenticeships and professional memberships, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, (email address removed), and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Experience of small to medium sized signalling projects including level crossings. Knowledge of new product applications, including product acceptance process. Experience of managing budgets of up to 2 mil. PTS - Personal Track Safety APM or similar Project Management qualifications If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture ff diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to Sabi Suleman, our recruiter for this role, at (url removed). #CVL #LI-SS1

Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We’re looking for an experienced Installation Supervisor to take charge of pump and pipework installations at client sites. As the senior member of a two-person team, you'll not only lead but also work side-by-side with our Installation Operative to ensure every project is delivered safely and to the highest quality. Whilst on site you will need to ensure RAMS are briefed and adhered to by your team and check that the quality of equipment is fit for purpose before an installation begins. Health & Safety is our first priority for this position and needs to be adhered to at all times. You will be working on construction sites with potential risks in and around your work area. Not only will you need to manage your own safety but also be aware of the safety of others around you. You need to have the holistic view and confidence to stop any unsafe acts during any activity if it is not safe to carry on. Flexibility for this role is a must as you will be involved in a call out rota and be expected to commit to supporting your team by working overtime outside of your normal 40 hour working week. This will give you the opportunity to earn fantastic increased overtime rates. Main Responsibilities: * Promote and exercise the company’s mission statement and core values to deliver the required uniformed approach for our business strategy across the UK network. * You will be required to supervise all aspects of the solution/sales project from conception to completion in conjunction with the solutions/sales team. * You will be liaising with the Installation Manager, delivering up to date information on the installation progress and any potential problems and foreseeable issues. * You will be carrying out on-site RAMS processes, ensuring all on-site risks have been identified and stringent control measure have been put into place, with the methodology of the installation communicated to all site staff and customers at every stage. * Whilst on site you will be installing pipework alongside and supervising the day-to-day workload of the Installation Operatives and sub-contractors on site. * You will assist our drivers with loading and unloading of our vehicles. As this is a physically demanding role a good level of fitness is required to be able to carry out your day-to-day tasks and deliver our internal and customers’ expectations regarding on-site safety. Qualifications & Experience: Essential: * Must be confident working at height, in confined spaces, and around sewage/wastewater * Must have the aptitude to work on client sites, including construction, wastewater, and clean water. * Willing to be hands on to ensure jobs are completed on time to the best quality. * You will need to be flexible with working hours and be available to be part of our ‘on call’ 1 in 4 rota, and on occasions work away from home. * NVQ Level 3 (or equivalent) in Site Supervision. * SSSTS- Site Supervisor Safety Training Scheme.. * Full UK driving license( with no more than 6 point) Preferred: * IOSH Managing Safety. * Forklift licence. * CSCS card holder. * National Water Hygiene Card. This role is subject to a safety critical medical. What we can offer you We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life. * Competitive salary * Use of a Company Van for work purposes only * Enhanced overtime pay ( for additional hours and calls out) * Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships) * Pension scheme with contribution based on total earnings not just salary * 25 days holiday + 8 Bank Holidays * Increasing annual leave entitlement with long service * 3x your annual salary life insurance (DIS) * Support for development and training * Employee assistance programme (EAP) & access to Mental Health first aiders * Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) * Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments

Company Profile: Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most complex commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. With sustained growth, an exceptional client portfolio, and a people first culture, we combine technical excellence with a commitment to outstanding customer experience. As we evolve our security posture i nternally and for clients, this role is critical for shaping and delivering a mature, modern cyber practice. Description: As Cyber Security Manager , you will own the delivery of cyber security across Total IT not just the strategy, but the execution. You will take full accountability for client security roadmaps, incident response, technical controls, and the day today running of our cyber capability. This role blends hands on technical leadership with operational delivery. Youll be the driving force behind improving security for clients, maturing our internal processes, and ensuring that risks are understood, prioritised , and actioned. You will be a trusted advisor to clients, a partner to our Operations and Technical teams, and the person who ensures this gets done. Responsibilities: Own client cyber security roadmaps: creation, prioritisation , scheduled review, and delivery. Lead and continually improve our incident response function including triage, containment, communications, and lessons learned. Drive remediation by working closely with Service Desk, Projects, and clients. Maintain robust security reporting and ensure clients understand their risk position. Oversee compliance efforts (ISO 27001, NIST, GDPR) and ensure gaps are addressed. Provide guidance on governance, policies, and technical best practice. Ensure SOC activities are efficient, actioned, and measurable. Act as the escalation point for all complex cyber queries internally. Work with leadership to shape the long term vision of our cyber offering. Every week, you will: Build, update, and deliver client cyber security roadmaps ensuring agreed actions are completed, not just documented. Run regular risk and vulnerability reviews, prioritising remediation and driving work into the Service Desk /Projects teams. Lead incident handling end to end: triage, investigation, containment, communication, documentation, and lessons learned. Monitor and improve Microsoft 365 security posture across clients (Identity, Defender, Conditional Access, Purview, Secure Score). Manage SOC output and ensure alerts are assessed, escalated, and addressed. Own patching, vulnerability reporting, and remediation follow through. Conduct technical control checks (email security, endpoint protection, MFA/SSPR, logging, backups, etc.). Attend client and internal security meetings, clearly communicating risks, progress, and next steps. Maintain our security documentation, processes, and SLAs. Assist engineers during major incidents or escalations. Lead post incident reviews and convert them into long-term improvements. Build practical, usable processes and playbooks that work in a fast-moving MSP environment. Proactively identify areas where Total IT can improve our security resilience and service quality. Support presales for security related work and advise on solution design. Lead and manage a team of Security analysts to: Configure and optimise security settings in Microsoft 365 & Azure AD. Validate SOC alerts, perform investigations, and drive containment actions. Analyse vulnerabilities, confirm exploitability, and ensure fixes are deployed. Review firewall rules, email security controls, and endpoint configurations. Experience: Proven experience in a security leadership or senior security operations role ideally within an MSP or high-variability environment. Demonstrable success delivering real-world security improvements, not just writing policies. Strong background in incident response and security operations. Ability to design, articulate, and deliver actionable security roadmaps. Comfortable interacting with senior client stakeholders and influencing decisions. Desirable certifications : CISSP, CISM, ISO 27001 Lead Implemente r but practical experience and delivery capability matter more. Technical Skills Required: Strong hands-on Microsoft 365/Azure AD security experience. Understanding SOC processes, alert triage, and incident escalation. Solid grasp of vulnerability management (tools, triage, prioritisation , remediation). Familiarity with ISO 27001, NIST CSF, GDPR, Cyber Essentials Plus. Ability to translate technical risk into business-impact language. Strong documentation, reporting, and communication skills. Experience implementing technical controls that materially reduce risk. What good looks like in the first 30/60/90 days: First 30 Days Complete onboarding and gain a deep understanding of Total ITs current security posture. Review existing client security baselines and identify immediate gaps. Begin leading small incidents with support. Establish relationships with Operations , and key clients. Produce a clear quick wins plan. First 60 Days Take full ownership of incident response. Deliver updated security roadmaps for priority clients. Introduce improved processes for SOC alert handling and vulnerability follow-up. Begin leading client-facing security reviews and audits . First 90 Days Lead the cyber function end-to-end with confidence. Demonstrate improvements against measurable KPIs (reduced vulnerabilities, improved Secure Scores, incident SLAs met). Deliver a proposal for maturing Total ITs long-term security approach. Be recognised internally and externally as the go-to security authority. Review and evolve our current s ecu rity t raining framework with key clients. Deliver successful TTX (tabletop exercises) internally and with clients to help raise cyber awareness. Development Path: Youll grow into: Leading a larger cyber function/building a team. Enterprise-level governance & security management. Security consultancy and advisory roles. Certifications can support this path, but proven capability always comes first. Company Benefits: 28 days annual leave plus 1 additional day to be used 2 weeks either side of your bi r thday. Comprehensive private healthcare and wellness programs. A contributory pension scheme. Access to high-performance computing resources and a modern working environment. Professional development opportunities, including up to 10 days of relevant training per year. Interview Process: Stage 1:?Screening Interview with HR team via Microsoft Teams Stage 2:?Microsoft Teams Interview with Head of Operations Stage?3: Face to face with?our CEO & Head of Operations Stage? 4 : A call with our?HR Manager?to run through a job offer, set? expectations ?and confirm any outstanding questions.? Final Stage: An offer letter is sent?with an agreed start date. Welcome to the Total IT Team!? Why Work at Total IT: Total IT is not just a workplace; it's a community where innovation, passion, and teamwork are valued above all. Our team survey highlights the positive atmosphere and the professional growth opportunities available here. Join us and be part of a company that values your expertise and dedication to the cyber security field. TPBN1_UKTJ