Trabajos senior customer success manager en BedfordCrear alertas

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our BlueBear business Unit in Bedfordshire. The Project Manager role will provide strategic oversight for the successful execution and delivery of multiple projects assigned to them. Embracing the experimental nature of Blue Bear, these projects range in size from fast-paced research and rapid prototyping concepts to larger development and system integration projects. Success in this role will be measured against an agreed set of metrics, ensuring all deliverables meet rigorous quality and safety standards while achieving On Time Delivery, Budget Control, and Revenue targets. Key Responsibilities: Project Delivery & Experimentation: Accountable for the delivery of assigned projects (both internally and customer-funded), ensuring they are completed On Time, On Cost, and to Quality (OTOCOQ). Manage complex hardware development lifecycles with a strong emphasis on concept generation, experimentation, and rapid prototyping initiatives. Ability to develop mature plans and to drive a proactive project delivery through daily status meetings. Leadership & Strategy: Provide function and team leadership, mentoring, and training to project leads across the business. Align project execution with the overall business objectives and the Product Maturity Roadmap. Financial Accountability: Oversee budget management for assigned projects and take responsibility for revenue targets, ensuring effective resource deployment and cost control. Bids and Proposals: Manage bids and proposal activities, including budget management, resource planning, bid writing, and providing technical project management input to ensure on-time submission of quality proposals. Stakeholder & Supply Chain Engagement: Act as the primary customer point of contact for assigned projects, leading to high customer satisfaction and repeat orders. Manage supply chain activities, including delivery, relationship management, supplier points of contact, and negotiations. Process Improvement: Support functional leads in introducing new processes, tools, and Standard Operating Procedures (SOPs). Drive continuous improvement initiatives, including the introduction and management of Key Performance Indicators (KPIs) and metrics on projects. Resource & Risk Management: Handle resource management, including planning, allocation, and conflict management, alongside comprehensive project scheduling and risk management. Some travel within the UK may be required. Qualifications and Skills: Essential: Prince 2 or similar qualification in Project Management. Experience managing projects ranging from fast-paced research to complex hardware development lifecycles and system integration. Demonstrated experience in driving concept development, rapid prototyping, and navigating the fast-paced, experimentation-driven nature of unmanned or aerospace system and managing multi-disciplined teams. Strong understanding of financial management, risk assessment, and concurrent engineering practices. Proven ability to lead, mentor, and provide project management training to cross-functional project teams. Exceptional communication skills for managing customer relationships, supporting bids, and presenting technical metrics/KPIs to senior stakeholders. Desirable: Experience or familiarity with Civil and Military Aviation regulatory requirements (CAA, MAA, EASA) and industry standards. Ability to obtain UK Security Clearance (SC level). By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview

At Complii, we're growing fast, and while this position is initially offered as a Fixed-Term Contract, there is a genuine opportunity for it to become a permanent role for the right person as our business continues to expand. We're looking for an HR Advisor to join our central team and provide a professional, responsive, and commercially focused HR service across the Complii Group. Supporting managers and employees throughout our growing portfolio of businesses, you'll play a key role in delivering expert advice on employee relations, employment legislation, and people processes, while promoting best practice and creating a positive employee experience. You will play a pivotal role within our HR team, managing a varied employee relations caseload while providing practical advice and coaching to managers across the Group. From day one, you'll work closely with the HR Operations Manager, HR Administrator, and fellow HR Advisor to ensure our people processes are consistent and compliant, while helping us continually improve the HR service we provide as the Group grows. What you receive for joining us We offer a competitive salary including 25 days’ holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value ownership, communication, and customer-focused delivery. Here is a look at some of the things you will be doing Managing a varied employee relations caseload, including disciplinary matters, grievances, absence, performance management, probation reviews, flexible working requests, appeals, and investigations Providing accurate and practical advice to managers on employment law, HR policies, and people processes, coaching them through both formal and informal matters and identifying potential employment risks Supporting HR operations across the employee lifecycle, working collaboratively with the HR team to maintain accurate records, documentation, and compliance while ensuring processes are completed consistently and effectively Building strong relationships with managers across the Group, supporting performance, engagement, and employee wellbeing while contributing to HR initiatives, policy development, and continuous improvement Can you show experience in some of these areas Previous experience in an HR Advisor or equivalent HR generalist role, with experience independently managing a range of employee relations cases and supporting managers through people-related issues A strong understanding of UK employment law and HR best practice, with the ability to provide pragmatic, commercially focused advice while maintaining confidentiality and reducing organisational risk Strong communication, organisational, and case management skills, with the ability to manage multiple priorities, produce accurate documentation, and work effectively within a fast-paced environment An approachable and solutions-focused style, with the ability to build credibility, influence and coach managers, work collaboratively with colleagues, and contribute positively to workplace culture; CIPD Level 5 or working towards would be desirable If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to join a growing Group, gain broad exposure across multiple businesses, and play an important part in delivering an excellent employee experience while supporting the continued growth and success of Complii

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The successful candidate will work as part of a forward thinking team, bringing a sound knowledge of child development and will respond to the individual needs of each child, providing high quality, caring interactions and learning and teaching experiences. The successful candidate will have three m