Senior customer success manager jobs in LutonCreate job alerts

Job Title : Senior Fitness Advisor Hours : 32 hours per week Rate of Pay : £13.40 per hour Location : Luton Are you a fitness professional with a passion for helping others achieve their health goals? Do you have the expertise and leadership skills to elevate our fitness programs? Bannatyne Group, a premier name in health and wellness, is seeking a dedicated Senior Fitness Advisor to join our team. If you're ready to lead by example and inspire others, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Senior Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Lead, mentor and support Junior Fitness Advisors, ensuring a culture of continuous learning and professional growth. Liaise and support the Fitness Manager. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness, and if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) It would also be beneficial if you had experience of guiding, managing and motivating teams to bring collective success. Why Bannatyne? Bannatyne Group is committed to excellence in health and wellness. As a Senior Fitness Advisor, you'll have the opportunity to help support a team, inspire members and make a significant impact on their health journeys. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to lead and inspire others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

Great temporary to possible permanent opportunity for a highly experienced Finance Manager Location: hybrid 2 days at home and 3 in the office (can look at a bit of flexibility for the right person) Rate of Pay: circa £28-33ph h (circa £51,000 - £60,000 salary) Days/Hours of work: Mon-Fri 9am-5pm (35 hrs per week) (again, can be a little flexibile for the right person) Duration: temping for circa 4 months or so, possibly to become permanent Benefits: • additional holiday pay, • pension (after qualifying period), • free parking, • electrical charge points, • casual dress, • hybrid working Overview this really is quite an exciting opportunity to work for a global leading company in its sector. Presently, they are going through a merger, hence the additional head count and support of a good experienced accountant is required. Someone who has dealt with a similar merge, transition would be great! The team is really supportive, friendly and engaging - even through all the changes that people often shy away from. They are simply really busy and need that extra help and support. The right person MUST have proven solid and positive team maanagement experience as you will be supporting the senior management team in leading a team of about 5 or so. Role purpose To provide support across the companies business entities - Finance Controlling and Finance Operations and all related activitie,s during year end audit and system changes Tasks, not limited to: • Research and reconciliation of customer receipts and accounts, • Amending and creating process maps to align with new system ways of working, ensuring appropriate segregation of duties and controls, • Data validation and cleansing of records to correct inconsistencies and maintain accuracy and quality of records, • Support month end close reporting, • Review and undertake revenue postings, • someone that understands contract liabilities is a ideal, so you can review and offer amendments if required, • working with global entities inc USA and India., • solid accounts expereince to year end, • proven team managing exprience, • ideally fully qualified CIMA or ACCA , or equivalent, • 5 years of finance management experience This is a great role for a self -starter who will just crack on without being micromanaged. You will report to the FD dierctly. Great English verbal and written communication skills are essential to provide findings, reports, liaise and present to all departments and stakeholders where required You will be QBE at this level (at least 5 years or so) and ideally, have the relevant qualifications, ACCA or CIMA Full eligibility to work in the UK (no sponsorship is available) Please do not apply if you do not have fully eligibilty to work in the UK, as this is an essential requirement You must be relatively local to be able to get to the office so please be aware, the office is based in Houghton Regis Beds - Please do not apply if you are not within a realist commutable distance, as this is an essential requirement If you are this experienced Accountant and can start asap, then please send your CV to James Newbury Appointments for immediate review. If you do not hear back within 3 working days, unfortunately, you have not met the requirements on this occasion, however, we do thank you for applying and wish you every success going forward

Build strong relationship with key contacts of all customers within allocated customer base. You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Ability to forge lasting relationships with customers

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Monitor customer health, mitigate risk, and ensure high retention across the customer base.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Customer Success | SaaS | Cybersecurity | Application Security | DevSecOps | Enterprise Sales | Account Management | ARR

Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Background in Customer Success, Solutions, Implementation or Technical Account Management. Building a genuinely best-in-class product transforming how businesses handle c

Role Purpose As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Brakes/Sysco. This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. You'll be responsible for ensuring customers are successful while also identifying

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

The Customer Success Manager delivers high‑impact product training and drives adoption across a high volume of strategic accounts within the UK market. Acting as a trusted advisor to legal practitioners and tax professionals, the role ensures customers maximise value from LexisNexis solutions, sup

Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. Customer Platforms- Senior Manager. Our purpose is to champion the customer, helping busine

Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. We have an exciting vacancy for a Senior Account Manager. The successful candidate will join a vibrant and commercially successful business.

A leading PropTech organization in the United Kingdom is looking for a Customer Success Manager to design and deliver a client engagement strategy. You will build long-term client relationships, monitor satisfaction, and analyze data to enhance the customer experience.

What you’ll do:*** Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value* Capable of managing a Book of Business which could include 100+ customers* C

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq's most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value a

Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!. As Cust

Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging s

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

A leading AI technology firm in Greater London seeks a Lead Customer Success Manager. This role involves managing customer onboarding, training, and performance reviews. You will play a crucial part in converting pilot users to paying customers while ensuring high utilization of services.

A high-growth fintech infrastructure company in the UK is seeking a Remote Customer Success Manager to manage enterprise customer relationships and drive retention and expansion. The ideal candidate should have 2-3 years of experience in Customer Success or Account Management, strong relationship-bu

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar), with preference for experience supporting mission-dr

Customer Success Manager - Financial Software page is loaded## Customer Success Manager - Financial Softwareremote type: Flexlocations: United Kingdom, Londontime type: Full Timeposted on: Posted Todayjob requisition id: JR-0104766**Your work days are brighter here. Developing success plan

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Customer Health Monitoring: Proactively and strategically manag

Enterprise Customer Success Manager - Procurement Analytics. Collaborative, entrepreneurial culture where Customer Success sits at the heart of the company’s growth strategy. Customer Success or Account Management SaaS role.

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Customer Success Operations, Revenue Operations, or GTM Operations in B2B SaaS. Working at the intersection of Customer Success, Finance, BI, and Systems, you

Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

B2B SaaS Customer Success Manager or Account Manager role. Customer Success Manager for the UK & EMEA. Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently.

A tech company in Greater London seeks a Customer Success Manager to drive value generation for clients, particularly in financial services. This role involves coordinating deliverables, measuring program success, and expanding business through upsells.

We’re looking for a Customer Success Manager to join our team. Interest in leveraging AI to enhance Customer Success workflows and client experience. Experience helping to build or evolve a Customer Success function.

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Proven experience in customer success, account manageme

A leading advertising technology company is seeking a Senior Client Success Manager based in London to manage client portfolios across Europe.

Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus).

We are looking for an experienced and enthusiastic Customer Success Manager to join our dynamic team. Account Management: Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑selling as appropriate to meet customer nee

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

Interlock with Implementation Services teams for post sales customer onboarding for new deployments successfully introducing customers to Digital Realty product and services. Coordination of post RFS customer audits through to successful conclusion. Participates in the Global Customer Success commun

A hospitality technology company is looking for a Customer Success Manager to manage a portfolio of SMB clients. In this role, you will drive customer retention, satisfaction, and long-term loyalty while working closely with diverse stakeholders. Ideal candidates have 3-5 years of relevant experienc

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Customer Success Manager (Fixed Term Contract). Develop and execute customer success plans tailored to their goals.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Act as the voice of th

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. At least 3 years of

A global information and analytics company is seeking a Customer Success Manager to maximize customer value through effective onboarding and strategic guidance. This role involves monitoring customer health, delivering regular business reviews, and advocating for customer feedback. Ideal candidates

As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time, and scale their social strategy efficiently. Feedback Loop: Act as the voice of the customer within the company, rela