Senior customer success manager jobs in BlackburnCreate job alerts

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Centrica Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a productled way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proofofconcept into real, endtoend change - improving customer journeys, reducing costtoserve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, highimpact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part - At Centrica Energy, we use data to drive better decisions and shape a more sustainable future. As a Reporting Manager, you'll be at the centre of that story, delivering clear, insightful reporting that helps senior leaders understand what's happening and what's next. You'll work closely with teams across the business, turning complex data into meaningful insights, improving reporting processes, and ensuring information is accurate, timely and impactful. It's a great role for someone who enjoys collaboration, likes making things better, and wants their work to genuinely influence how the business moves forward. Location : This role is based at our Park House office in London and requires onsite presence five days a week. The position also involves regular travel to other Centrica Energy locations, including Aalborg (Denmark) and Antwerp (Belgium). Day to day * Own and run the Technology budget and forecasting cycle, partnering with Technology teams and Finance to ensure accurate, timely and commercially aligned planning. * Track actuals against budget and forecast, investigating variances, maintaining cost models, and identifying cost savings, efficiency gains and investment opportunities. * Deliver highquality regular and adhoc reporting for Technology leadership, providing clear, actionable insight aligned to trading performance and P&L outcomes. * Design, build and maintain Power BI dashboards covering budget performance, KPIs and delivery metrics, working closely with data and Power BI teams to ensure data integrity. * Automate reporting and data processes using tools such as Power Platform and Excel to improve efficiency, reliability and scalability. * Act as the goto contact for Technology performance insight, building trusted relationships with Finance, Technology leads and senior stakeholders, and supporting strategic analysis and business cases. What are the must haves * Significant experience in commodities, or a tradingled commercial environment, where financial performance, volatility, and rapid decisionmaking are central to success. * Significant experience in budget management, financial planning, performance reporting, or operational analysis within a fastpaced, commercially driven setting. * Strong numerical and analytical capability, including advanced financial modelling and the ability to work confidently with large datasets and complex cost structures. * Proven ability to support and influence P&Limpacting decisions, with a clear understanding of how Technology cost, delivery, and performance shape commercial outcomes. * Commercially astute mindset, able to balance financial rigour, operational delivery, and business agility in a dynamic environment. * Advanced Excel expertise, including complex formulas, pivot tables, and PowerPivot. * Handson experience building Power BI dashboards and reports, including data modelling, DAX, and bestpractice data visualisation. * Experience automating reporting and data workflows using Power Platform, Fabric, or similar technologies. * Strong collaboration with Finance teams, with solid understanding of budgeting, forecasting, and costallocation processes. * Practical exposure to AI and emerging intelligent automation technologies. * Background in energy trading or financial services. Desirable: * Experience supporting Technology functions within commodities trading or capitalintensive organisations operating under tight governance and reporting cycles. * Familiarity with IT financial management concepts (e.g., run/change cost models, capitalisation, chargeback, allocation modelling). * Experience using the Microsoft 365 ecosystem (Power BI, Power Platform) for reporting and automation. * Exposure to IT planning and operational processes. What's in it for you? * Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! * Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! * Secure your future with our comprehensive pension plan, designed for peace of mind. * Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. * Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! * Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within ...

About the role… We are excited to be recruiting for a MOT Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a a MOT Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. Representing a variety of manufacturers and carrying out work on a diverse range of vehicles and models, you will take great pride in your work, taking complete ownership of your customers and completing your jobs to the highest standard. We are looking for candidates who would be willing to train within the Manufacturer Franchise and have the desire and ambition to progress onto Senior and Master Technician status. Not only do we offer motoring for life, at Stoneacre, we offer a career for life. We genuinely believe that Stoneacre Motor Group is leading the way in EV training, and we are excited to share our knowledge and expertise with you. You will be working in an industry-leading workshop boasting state of the art facilities. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, and elevate your career in EV Technology, all whilst contributing towards making Stoneacre the Number One Motor Group. Salary up to £45,000 OTE a year Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A flexible approach to working patterns - Choose your own hours! We are happy to discuss all flexible working options to help you achieve the work life balance that suits you Industry leading competitive salary Industry leading top level bonuses Dedicated manufacturer training Fast track to EV Level 4 Minimum 30 days holiday increasing to 34 days (pro rata basis) Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a MOT Motor Vehicle Technician … Reporting to the Service Manager, being responsible for meeting both franchise, and company standards in a service environment. Undertake maintenance, service and repair activities on motor vehicles of all types. Working to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repairing vehicles, testing vehicles and diagnosing faults. Replacing components, parts, lubricants and consumables whilst maintaining records and providing quality write-ups for the customer and manufacturer. Keeping your work area clean, tidy, organised and free from hazards according to current Health & Safety standards and regulations. Advising and reporting on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process About you… We consider candidates from all backgrounds who have experience working in the Automotive sector within a technical role As a minimum, you will be qualified to Level 2 NVQ, or equivalent, in Vehicle Maintenance and Repair and hold an MOT Testers Licence You will have fantastic communication skills and thrive working in a challenging yet rewarding environment You will have the ability to work well under pressure - It will be your technical ability that will help you overcome any challenge that is thrown your way. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided Hold a full UK driving licence We want you to love what you do - The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

The Customer Growth Team at Vypr is dedicated to driving exceptional customer value via the effective delivery of both support (client success) and account management (renewal and expansion). Customer Success Manager (Strategic). As the internal champion for customer health you will track each custo

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Monit

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the platform. Guide customers through onboarding, optimisation, troubleshooting, and expansion. Analyse customer feedback and performance data to deliv

Proven experience in customer-facing roles, such as Technical Account Manager, Functional Consultant, Solution Architect, or Success Consultant. This is a hands-on, customer-facing role that combines elements of technical consulting, solution architecture, and customer success working across Microso

This role is focused on customer retention, renewals, and delivering measurable customer outcomes, making it an excellent opportunity for a commercially minded customer success professional who combines strong relationship management with operational discipline and execution. We are hiring a Custome

The successful candidate will:. CTM and customer service levels, actively monitoring targets, and leading corrective actions where expectations are not met. Exceptional written and verbal communication skills, with the ability to engage credibly in both in-person and virtual environments and adapt m

Exciting opportunity for a German-speaking Retail Media Advertising specialist to join a fast-scaling AI-driven Retail Media platform, strengthening its client-servicing capability in the DACH region.Market leader in Retail / Commerce Media.B annual media spend across 190+ countries.Blue-chip global

You’ll work closely with senior leadership, including the CEO, inside a business where people move quickly, stay accountable, and aren’t afraid to test ideas and adapt fast. Proven success building and growing channel/partner relationships. Confident in demos, customer conversations, and commerc

Customer Success Manager EMEA with:-. I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

We’re supporting a UK-based, high-growth SaaS organisation operating in the data resilience, backup, and cyber recovery space to hire a Customer Success Manager. The role sits at the intersection of Customer Success, Sales, and Technical Support, requiring someone who is equally comfortable buildi

Guide customers through onboarding, optimisation, troubleshooting, and expansion. Analyse customer feedback and performance data to deliver actionable insights. Build strong relationships with senior stakeholders, providing strategic eCommerce consultation.

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. You will be part of a new and growing Customer Success Unit, with real influence over how the team and function develop. If you care about ser

The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration. Proactively identify opportunities to improve Customer Success processes, tools, an

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. Customer Success Manager – Mid-Market & SME Growth. B2B SaaS experience in a customer-facing role, such

This is a casual, part-time role offering flexible working.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve.It's important that our homes give the r

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that'

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

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Report progress and escalate risks and issues to Specialist Services Operational Team manager and customer stakeholders as required. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as de

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Role: Development Management Team Leader.Office Attendence: Fully Remote.A local authority in England is seeking an experienced Development Management Team Leader to join on a fully remote basis.This is a 9-month contract offering £55–£60 per hour.You’ll be responsible for leading a DM team, o

The successful candidate will manage the work of the CIL & Section 106 team and will be responsible for providing an efficient and effective service. Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniori

Supporting the Development Management Manager in driving service performance and meeting statutory targets.

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We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

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At Ramsay Health Care UK, our people are at the heart of our success. The skills and commitment of our employees forms the basis for our success. The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our on

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You’ll play an integral role in shaping and delivering the Joint Business Plan, working closely with senior colleagues and customer partners to unlock shared value. As Business Account Manager, you’ll help lead the commercial agenda for a major Grocery customer, with responsibility for specific

You will be providing managerial and technical.

As Business Account Manager, you’ll be the commercial lead for your customer area, with full accountability for delivering revenue, volume and margin targets across a. We’re looking for a Business Account Manager to join us at KP Snacks. You’ll build strong, insight‑led customer relationship

Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group – plus you could join our ‘Aspire’ future managers programme. As a team leader you will also make sure that the staff team are supported and the home is operating at

Stakeholder Engagement and Communication – Ability to collaborate with internal teams, customers, and certification authorities, producing clear technical documentation, reports, and justifications in support of project.

Joining a close-knit team in our multi-temperature warehouse, you’ll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. As someone who genuinely cares about providing a great service f

We are seeking a driven and strategic.UK, focusing on delivering innovative joint replacement solutions that improve surgical outcomes and enhance patient care.This is an exciting opportunity to join a growing organisation known for its advanced orthopaedic technologies, surgeon education, and commi

Joining a close-knit team in our multi-temperature warehouse, you’ll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. As someone who genuinely cares about providing a great service f

Account Manager – South based territory. Proven success in medical capital equipment sales.

Joining a close-knit team in our multi-temperature warehouse, you’ll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. As someone who genuinely cares about providing a great service f

Team Leader – Caller Operations (Remote).We're looking for a Team Leader to take charge of our caller operations across multiple brands.We run both B2B and B2C campaigns, and you'll be managing a large team of callers working across a varied mix of projects.The role covers the full lifecycle: inte