Senior customer success manager jobs in NewburyCreate job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2. This position is an excellent development opportunity for those looking to progress within Customer Success,

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other departments, such as

United Kingdom - Meeting Insights Customer Success Manager. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams. An ability to connect and build strong relationships with customers’ key stakeholders.

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Continuously improve Customer Success assets and processes. Maintain high levels of customer engagement and satisfaction wit

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

We value your privacyEnterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2036The Role**We are looking for a talented Enterprise Customer Success

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice. In this role, you will work closely with senior finance leaders to implement and ensure the adoption of financial tools, driving impactful outcomes for clients.

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. Work closely with the account management team to ensure seamless customer support at every stage.

A leading mortgage network in East Midlands is seeking a Customer Success Manager responsible for ensuring clients maximize value from software solutions. Ideal candidates will possess experience in customer success or sales, excellent communication skills, and the ability to independently manage pr

Due to the sustained growth and expansion of the business, DSW are now looking to welcome a field based customer account manager, the successful applicant will be exclusively managing existing customer accounts but will also have the ability to convert warm leads passed on by the sales and marketing

A leading software provider in the UK is looking for a Customer Success Manager to handle a diverse portfolio of clients. This hybrid role requires 3+ years of experience in customer success or account management, where you will be accountable for retention and expansion. If you thrive in a customer

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

We are working with a high-growth Microsoft Partner seeking a commercially driven Customer Success Manager with deep Dynamics 365 Customer Engagement (D365 CE) and system integration experience. This is both a new business and customer success role, focused on winning new logos while also managing a

We’re looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Candidates without prior experience in customer‑facing commercial roles (Customer Success, A

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. Customer Success or Account Management experience preferred.

A fast-growing SaaS company is seeking a Senior Customer Marketing Manager in London. Ideal candidates will have extensive experience in B2B SaaS customer marketing and a strong grasp of customer insights. The role focuses on enhancing customer engagement, turning brand neutrals into advocates, and

You’ll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Customer engagement & adoption — Drive product usage and ensure customers achieve maximum value from Motivity. Proven experience in B2B SaaS customer succe

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portf

Customer Success Manager / Account Manager / Service Delivery Manager roles within tech platforms or service businesses. Customer Success Manager / Account Manager (Client Relationship Focus – Technology Services) However you do not need to come from a technical or IT background. Client Relationsh

As a Customer Success Manager, you’ll act as the primary point of contact for a portfolio of enterprise clients. Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid. We’re looking for a Customer Success Manager to join our growing team at Eurobase, supporting global enterpri

As a Customer Success Manager, you are the strategic architect of the post-sale journey for our complex and high-value clients. The Customer Success Manager will own the relationship end-to-end, driving retention, identifying expansion opportunities, and ensuring our VIP clients realize a measurable

A leading Fintech company in Greater London is seeking a Customer Success Manager. The ideal candidate will have over 2 years of experience in customer success or account management, exceptional communication skills, and a solid understanding of the fintech industry.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maxi

We’re looking for a commercially minded and proactive Customer Success Manager to own and grow a portfolio of clients, including well-known consumer brands. Customer Success, Account Management, or similar SaaS experience. Client Success & Relationship Management.

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

Our Customer Success Managers (CSMs) play a crucial role in building long-term, transformational partnerships with our strategic clients across the UK region, including key stakeholders within JLL’s property management group. Lead software implementations as the primary point of contact, project m

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead.

As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

The Technical Customer Success Manager (TCSM) owns post sales customer relationships, outcomes and processes end to end, ensuring onboarding, adoption, and long-term value for assigned accounts. The ideal candidate is a technically strong, customer focused professional who thrives at the intersectio

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast‑paced, high‑growth startup environment. This hybrid role combines customer success, account management, and inside sales. Gain hands‑on experience across customer success and

A leading identity security firm in Greater London is seeking a Customer Success Manager to oversee account management and customer engagement. The ideal candidate will have over 4 years of relevant experience and a strong understanding of customer-centric solutions. Responsibilities include advocat

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high‑performing strategy from zero. Customer Success will be a newly created

Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. The Customer Success Manager is responsible for the day to day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objec

You'll own the success of a portfolio of our education customers — the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. Define clear success milestones and adoption benchmarks so customers know what good looks lik

Ensure customer success by helping customers onboard, adopt, and maximize value from DOJO’s platform, filling any gaps they encounter along the way. Be an operational assistant to customer billing and account management. Enjoys teaching and gets satisfaction from making others successful.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Take ownership of renewals, upsell and cross-sells across the Customer Success function. Design success plans with clear objectives and KPIs for each customer. Commercial customer success and account management best practice.

An analytics platform is seeking a Customer Success Architect to guide customers in realizing value through effective data strategies. In this role, you will partner with various teams and clients, ensuring successful implementation and ongoing success with analytical tools. Join us and help lead cu

A fast-growing AI company in the UK is seeking a Customer Success Manager to drive revenue growth, nurture customer relationships, and ensure effective communication of customer needs. The ideal candidate will have 3+ years in Customer Success or Account Management, be fluent in English and Spanish,

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

A global information and analytics company is seeking a Customer Success Manager in the United Kingdom. You will serve as a trusted partner, leading onboarding efforts, monitoring customer health, and advocating for customer needs. Join us to contribute to our customers' long-term success and satisf

Hello, I'm Murray Wright, Senior Manager of Customer Success at Customer. This is a fast‑growing team and a strong opportunity to gain hands‑on experience in a digital‑led Customer Success environment. We’re hiring a part‑time Customer Success contractor located in the.

A leading recruitment technology company is seeking a Customer Success Manager in the UK for a hybrid role involving platform onboarding and client training. You will work closely with customers to configure the system according to their needs, ensuring high satisfaction and efficient use of the pla

This Senior Project Manager role is crucial to the success of a number of platform-based accounts within Ipsos CX. A Senior Project Manager (Market Research) in Ipsos has the opportunity to strategically shape and make their mark on some of our largest and most important accounts. This role offers t

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem