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Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. The Customer Engagement team acts as a centre of excellence for the

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager. This is a high-profile, newly-created position within the organisation that will see you lead on, and champion, first line responsibility for ensuring good customer outcomes. Production

Senior Customer Success Manager. Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We’re not just transforming the way global businesses recover payments - we’re redefining what client success looks like. Plus Benef

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score),

Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. Delivering an outstanding customer experience for our customers to maxim

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

As Customer Success Manager, you’ll be the face of the business for a growing portfolio of UK clients, ensuring exceptional onboarding, strong adoption, and long-term success. You’ll have a unique opportunity to lead client relationships, shape how the customer success function evolves, and dire

Customer Success Manager | £25,750 plus performance bonus | Derby DE21. As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare

Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the Customer Care Industry. The Customer Success Manager is a crucial ambassador for our clients. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar

You will have experience engaging and working with or supporting SME level customers with understanding of process and/or end to end customer success journeys. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success mana

As a Security-Oriented Customer Success Manager at Corelight, you will ensure that customers derive maximum value from our security solutions. This role requires strong project management, customer engagement, and cybersecurity expertise to drive customer success and retention. Manage post-sales rel

Comprehensive benefits for you and your family.Flexible hours and generous paid time off.Professional growth opportunities + LinkedIn Learning.Do what it takes to make a positive impact.Break things and rebuild to be better than before.Champion small wins and big ones.Increasing awareness, understan

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. Customer Success, Account Management, or similar client-facing role, preferably in a SaaS (Software as a Service) or technology company. This role is focused on managing key accou

Customer Success Manager - Online Brand Protection (Spanish Speaking). Customer Success Manager - Creator Monetization platform (Remote). Principal Customer Success Manager (UK-Based Remote Role).

Principal Customer Success Manager (UK-Based Remote Role). Customer Success & Solutions Manager – EMEA. A Customer Success Manager (CSM) is the main point of contact for clients using eDriving products, programs and services.

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct cus

We are seeking a talented Senior Partner Success Manager (PSM) to support our strategic partners in Europe, focusing on maximizing the value of these partnerships through revenue growth and data-driven strategies. We serve our customers, always. Strategic Account Planning: Organize and lead account

Visit the UK target customer groups, establish good and stable communication with customers, actively explore customers pain points, provide customers with professional landing solutions, guide customers to reach in-depth cooperation, and promote customer value-added services and contract renewal. T

The Customer Success Manager will be responsible for building & maintaining long-term customer relationships across a portfolio of existing accounts; this role is crucial in strengthening the relationships with the organisations most-strategic customers. Customer Success Manager – HospitalityTech

The Customer Account Manager will be responsible for maintaining and enhancing customer relationships, ensuring customer satisfaction, and providing exceptional customer support. Daily tasks include managing customer accounts, handling inquiries, troubleshooting issues, analyzing customer needs, and

UK/I Lead Customer Success Manager, Strategic Accounts. UK/I Lead Customer Success Manager, Strategic Accounts. Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and deliveri

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager - Safety/Pharmacovigilance.

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Senior Customer Success Manager (Remote - UK). Senior Customer Success Man

The ACSM plays a key part in our Customer Success offering, working in alignment with the wider Customer Success team, including Professional Services, Customer Support and Customer Education. As part of the Customer Success Management Team you will drive the realisation of customer success measures

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

We are looking to grow our Customer Success team with an additional Customer Success Manager (CSM) based in the UK. Client Advocacy: Collaborating with the Marketing team to highlight customer success stories, and serving as the voice of the customer, or better yet the community, within the organisa

Own onboarding customers from post-sale. Conduct kick-off calls, training sessions, and product walkthroughs tailored to each customer’s goals. Proactively engage customers to encourage feature adoption and surface insights that help them succeed.

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

Assistant Customer Success Manager. As part of their ongoing growth, they're seeking an Assistant Customer Success Manager to support technical clients, drive satisfaction, and contribute to high-value simulator solutions. Coordinating logistics for maintenance and on-site customer visits.

Senior Business Development & Customer Success Executive. You’ll collaborate with the new Business Development Manager, the junior business development executive, and the leadership team, with potential to grow into management or a senior executive role within 12–18 months. Ambitious with leader

This is an excellent opportunity for a German-speaking Account Manager / Customer Success professional to join a company where your expertise will directly shape customer success and business growth. Account Manager / Customer Success (German Speaking). Strong background in Account Management / Cust

Senior Manager, Customer Success - Strategic. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager (Aviation Tech).

Work independently to build and execute customer engagement plans through clear, well-defined tactics to ensure the success of the customer and Bridewell. Be the customer voice within Bridewell, working with Bridewell teams to ensure excellent customer experience, maximising value for both Bridewell

Senior Strategic Customer Success Manager. Senior Digital Customer Experience Manager. In this role, you will report to the Manager, Customer Success.

The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. Proven work experience as a Customer Success Manager or similar role in a similar industry with a demonstratable track record of renewing and cross-sel

Engagement Manager/Director (Customer Success) – Cloud Data & Life Science - EMEA Remote. Senior Data Scientist / Data and AI Manager. Senior Data Scientist / Data and AI Manager.

Partner & Customer Success Manager (Europe-based). Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success & Solutions Manager – EMEA.

TalentCo are partnering with a mission-led, seed-stage startup to hire their first dedicated Customer Success Manager. Customer Success role within another SaaS startup, who has managed enterprise accounts, built scalable processes, and proactively identified opportunities to drive retention and exp

The role spans across business development and customer success. Manage Existing Customers: Work with our existing customers to manage their ongoing product orders and new orders with us. Support senior sales leaders to expand existing customers.

We are looking for a Customer Success Manager to join our team and teach AI chatbots. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Associate Technical Customer Success Manager. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. Have experience in a simil

We’re looking for a Customer Success Manager who thrives on building strong, long-term client relationships and driving measurable impact. Monitor, track, and report on customer success metrics to demonstrate value and guide account strategy. Hands-on experience with customer success metrics and u

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

Job Title Customer Success Manager – UK (7 roles). Principal Customer Success Manager (Contract). Global Customer Success Manager (Hybrid).

As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. A