Senior customer success manager jobs in LincolnCreate job alerts

We are looking for a Transformation Project Manager (TPM) to join the Frontier team on a permanent, full‑time basis. This is a home‑based role but there is a requirement to travel to our Witham St Hughs office in Lincolnshire on a weekly basis. You will manage projects while helping to deliver strategic change initiatives that support Frontier’s long‑term goals. The role will help deliver new governance, stakeholder engagement and change‑management practices alongside project‑management objectives. This specific role will support the implementation of a new finance system. The Transformation Project Manager will work closely with both the Technology team, the Product function and specialist business teams to plan the rollout, develop training plans and manage communications. Previous experience delivering similar system‑implementation projects is an advantage as is knowledge of the Infor Finance or ERP solution. • 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements), • Dedicated Learning & Development team to support you and your career, • Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total), • Increased Maternity, Paternity & Adoption leave benefits for eligible employees, • Life Assurance scheme and pension plan with employer contributions of up to 7 %, • Up to two days paid volunteer leave per year (only applicable to permanent employees), • The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Women’s network groups, • Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers, • Proven experience managing complex transformation or change projects, • Strong understanding of governance frameworks and portfolio reporting, • Excellent stakeholder management and communication skills, • Knowledge of change management with experience in transformation, PMO or programme‑delivery roles, • Proficiency in project‑management tooling, • Degree‑level education or equivalent professional experience, • Professional certification in project or programme management (Prince2, MSP, PMP or Agile PM) is desirable As a Transformation Project Manager your role will involve: • Leading the end‑to‑end delivery of transformation projects, ensuring scope, timelines and budgets are met, • Applying governance standards and maintaining accurate reporting to the Transformation Office, • Monitoring progress using RAG status and escalating risks/issues promptly, • Driving and embedding effective change‑management practices across initiatives, • Engaging stakeholders to build understanding and commitment to change, • Identifying and delivering short‑term wins to maintain momentum, • Acting as a key liaison between business units, programme leads and senior stakeholders, • Providing clear, timely updates on progress, risks and decisions required, • Aligning communication plans across initiatives for consistency, • Identifying risks and dependencies early and developing mitigation strategies, • Securing and allocating resources to ensure successful delivery, • Forecasting resource needs, managing allocation and, alongside relationship owners, overseeing third‑party vendors and contracts, • Developing and managing project budgets, monitoring actual versus forecasted spend and reporting variances to ensure financial control, • Helping define, track and report on project benefits to ensure alignment with strategic objectives and measurable outcomes, • Establishing quality standards for deliverables and conducting regular reviews to maintain compliance with agreed specifications, • Working with the business Finance experts to ensure all project activities meet relevant legal, regulatory and internal compliance requirements, • Capturing lessons learned and embedding best practices into future projects to drive efficiency and effectiveness, • Working with Transformation Programme Manager to produce dashboards and KPIs for senior leadership, leveraging data‑driven insights to inform decisions, • Supporting internal teams through knowledge transfer and with the project delivery team and vendor, creating training materials for Frontier users, • Working with the Technical Delivery Lead to ensure robust data migration and integration plans, addressing cybersecurity and data‑privacy requirements We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first‑choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values – Integrity, Customer First and Expertise – or ‘ICE’. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. • Mid‑Senior level, • Full‑time, • Project Management and General Business, • Farming and Agriculture, • Construction, • Mining Machinery Manufacturing #J-18808-Ljbffr

We’re looking for a Commercial Projects Lead – Distribution to join our team and be based within within the East Midlands, reporting to a Commercial Projects Manager – Distribution. In this role, you’ll support the successful delivery of a diverse portfolio of network interventions, helping to balance value for money for consumers with maintaining a safe, compliant, and resilient network. You’ll work closely with our supply chain delivery partners to lead key network projects across NGED licence areas. This is a dynamic role where you’ll manage both proactive and reactive interventions, ensuring delivery against safety, time, cost, and quality expectations while driving innovation and continuous improvement. Strong collaboration is central to success in this role. You’ll engage with a wide range of internal and external stakeholders, with a focus on data integrity, effective change management, and close alignment with operational, commercial, procurement, and supply chain teams. We know flexibility matters, and so this role offers a hybrid working approach-a mix of home and office working. • Champion a strong safety culture, minimising harm to the public, colleagues, and delivery partners, • Ensure all interventions comply with relevant legal and regulatory standards, • Support the delivery of the commercial projects programme in line with agreed schedules and baselines, • Balance proactive and reactive interventions across the portfolio, • Contribute to delivering projects within budget, identifying opportunities to improve efficiency and value for money, • Monitor quality through inspections and manage supplier performance in line with contractual requirements, • Deliver excellent customer outcomes, minimising disruption and customer minutes lost, • Build and maintain strong relationships with delivery partners, embedding NGED values and ways of working, • Communicate effectively with senior leaders and key stakeholders We’re looking for an experienced project management or commercial professional who brings a strong mix of technical knowledge, commercial awareness, and stakeholder engagement skills. • Have a proven track record of delivering transformation and continuous improvement within project or commercial environment, • Ideally have experience working in a regulated industry, or the ability to quickly build this knowledge, • Hold a C&G Level 3 / NVQ Level 3 (or equivalent), ideally in electrical, construction, project management, or a utilities-related discipline, • Have a strong understanding of current Health & Safety legislation, including:, • Construction (Design and Management) Regulations (CDM), • Electricity Safety, Quality and Continuity Regulations (ESQCR), • Electricity at Work Regulations, • Be highly organised, with the ability to manage multiple projects and priorities concurrently to a high standard, • Demonstrate strong commercial and financial acumen, including an understanding of cost control and value for money, • Be a confident negotiator with the credibility to influence internal stakeholders and external delivery partners, • Build and maintain strong, collaborative relationships across a wide stakeholder network, • Communicate clearly and effectively at all levels, including with senior leaders, • Be customer-focused, acting as a first point of resolution for enquiries and complaints, • Show self-awareness, resilience, and a proactive approach to learning, feedback, and continuous improvement, • Hold Full UK driving licence We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses. National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand. #J-18808-Ljbffr

Department: Instrument Flight Procedure Design Employment Type: Permanent - Full Time Location: Lincoln About the business Sagentia is a leading global regulatory, science and technology consultancy. It excels in research and development, safety and regulatory services, and technical programme delivery. The business has five practices operating internationally across the highly regulated markets of aviation, medical, defence, consumer, food and beverage, and industrial. Sagentia Aviation are proven aviation experts who deliver full lifecycle support across complex airspace, air traffic management and aerodrome system projects. We provide the skills and capacity to support and manage regulation, safeguarding and certification within airspace, technical safety and communication, navigation and surveillance systems. We have an enviable track record of success as a small consultancy within the aviation sector. You can read more on our website: Aviation Expert insights. The role We are seeking a Head of Instrument Flight Procedure (IFP) Design to lead the overall end-to-end IFP design pipeline as a market-facing vertical, with accountability for driving business performance from initial lead generation and opportunity development through bidding, project delivery, and the recognition of good quality revenue. The role collaborates closely with the wider team to support and enable opportunities, ensuring a consistent and effective approach to business growth, customer engagement, and successful delivery outcomes. This is a great opportunity for the right individual who will be the focal point for our IFP capability and the primary contact internally and externally for this business. We are seeking a proven manager in IFP with an established aviation network and knowledge of procedure design and related aviation ecosystem, capable of managing a team, driving growth and delivery. The principal responsibilities of the role include: • Planning and delivery of the complete procedure design pipeline aligned with business needs and cycle, maintaining customer relationships information and enterprise resource planning data and forecasting., • Ownership of the overall technical capability, it’s maintenance and strategy to meet the needs of the business, • Assurance of project management and delivery of financial performance., • Resource management across bids and projects to meet overall organisational goals., • Plans for maintenance and development of capability across the team; management of direct reports and intra- and cross-team engagement.The key performance characteristics of the role are focussed on business performance through the full opportunity and project pipeline. Key measures include maximisation of revenue for available team capacity, growth in the order book and delivering on contract commitments., • Technical credibility: CAA Authorised Procedure Designer with previous experience working within an Authorised Procedure Design Organisation (APDO). Up-to-date understanding of flight procedure regulations with a deep understanding of technical challenges and trends., • Collaboration: An effective manager and team player, able to harmonise team performance within and across organisational boundaries. Able to identify and capitalise on cross-selling opportunities, demonstrating the integrated value proposition across capability domains., • Commercial acumen: Demonstrable experience in a business-oriented role in the UK aviation sector (e.g. sales, business development, operations management) with good understanding of commercial quality and terms., • Strategy development: Strategic thinker with proven ability to synthesise new business strategies and deliver a long-term growth plan, identifying market opportunities and potential for service expansion., • Communication: Excellent communication, presentation and negotiation skills. Confident and credible presenting to and influencing senior stakeholders internal and external to the organisation., • Degree qualified or calibre, ideally in a related aviation discipline., • Relevant professional qualifications for your area of expertise., • Relevant software capability to manage work deliverables. We offer a comprehensive salary and benefits package #J-18808-Ljbffr

Real Chemistry is seeking a Senior Manager, Integrated Intelligence to join our Integrated Intelligence team. This role contributes to a broad range of analytics and intelligence work across marketing performance, social and digital listening, audience understanding, competitive and market landscaping, search behavior, and omnichannel experiences. You will help turn data from a range of sources into meaningful insights that inform communications, marketing, and business decisions for healthcare clients. Day to day, this may include supporting ongoing reporting, social and digital analyses, landscape assessments, performance measurement, ad‑hoc research requests, and the development of clear, strategic narratives from both quantitative and qualitative data. You will work in partnership with senior leads and cross‑functional teams to deliver standard and custom analyses across integrated campaigns and business questions. This role requires curiosity, strong analytical thinking, comfort working across different data sources and methodologies, and the ability to communicate findings in a way that is clear, actionable, and relevant to both internal teams and clients. Integrated Intelligence (or I2) is the practice formerly known as Analytics. We changed our name to more closely identify with the innovative work we do beyond just data analysis. We integrate across data sources, functions, methodologies, and technology, and we’re providing intelligence because our data leads to insights and our insights lead to action. And when you put those two things together, we are exponentially better at helping our clients make critical business decisions. This is a hybrid role, based in any of our US offices—including Boston, Chicago, Carmel, Lambertville, New York, or Wilmington—or remotely within the US, depending on team and business needs. • 3–5 years of experience in one or more of the following areas: marketing analytics, communications analytics, social listening, digital analytics, audience research, strategic planning, search analytics, primary or syndicated research, or healthcare/pharmaceutical marketing, • Understanding of omnichannel measurement and analytics, including how integrated marketing, digital experiences, and technology ecosystems work together to drive performance across the customer journey, as well asmartechecosystems, • Strong experience in cross‑channel reporting, including quantitative performance of KPIs and performance benchmarks and qualitative insight generation, drawing inferences to inform actionable recommendations, • Familiarity with cross‑channel reporting, including KPI tracking, performance benchmarks, audience engagement, digital behavior, and communications outcomes, • Experience working with a range of data sources, such as web analytics, social and digital listening platforms, media data, CRM, marketing platforms, syndicated research, or enterprise data systems, • Familiarity with tools and platforms such as Netbase Quid, Brandwatch, Talkwalker, Meltwater, Sprinklr, Google Analytics, Google Search Console, SEMrush, Facebook/Meta analytics, Salesforce, Tableau, Power BI, or similar platforms, • Experience developing reporting deliverables, landscape analyses, performance readouts, or insight‑driven presentations, • Basic understanding of data modeling, data management, or automated reporting solutions preferred, • Strategic approach to measurement, research, and reporting, with a focus on actionable insights, • Support day‑to‑day analytics and intelligence workstreams across client accounts, including ongoing reporting, ad‑hoc analysis, social and digital listening, landscape research, and performance measurement, • Assist in the development of integrated analyses that combine multiple inputs, such as social conversation, media performance, web behavior, search trends, audience data, competitive activity, and campaign KPIs, • Aggregate, clean, organize, and interpret data across digital, social, search, marketing, and customer analytics platforms, • Build and refine keyword‑based queries, Boolean searches, and data pulls to support social listening, digital landscape, audience, and competitive analyses, • Develop reporting deliverables with accurate data, initial insights, implications, and recommendations for internal team review, • Help synthesize research into clear strategic narratives that guide client communications, marketing, and engagement strategies, • Assist with monthly, quarterly, and campaign‑based listening, measurement, trends, and performance reports, • Participate in KPI framework development, success metric definition, and measurement planning across complex, multi‑touch customer journeys, • Support influencer, stakeholder, audience, or competitive assessments as needed, • Partner with account, strategy, activation, data visualization, and data science teams to connect insights across functions, • Present findings in a professional manner to internal and external audiences, • Assist in training junior resources on analytics, social listening, reporting, insight development, and client‑ready storytelling, • Participate in internal initiatives, brainstorms, capability development, and collaborative efforts across the Integrated Intelligence team Pay Range: $85,000 - $105,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job‑related, non‑discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time. Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here. #J-18808-Ljbffr

The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celerity's growth segment customer base. You'll be part of a small, high-performing Customer Success team with genuine autonomy, clear ownership and the chance to shape how customer suc

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses seeks a senior Customer Success leader to shape the scaled CS function and mentor two Managers. You'll engage in executive customer conversations, coach your team, and set the standard for customer value, retention and

The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Proven record of being in front of customers — building relationships, managing rollouts, and d

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager.

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

A fast-growing B2B financial operations platform in London is seeking a Senior Customer Success Manager to lead customer engagement and build a high-performing team. The ideal candidate has 5+ years in Customer Success or Account Management in a SaaS or fintech environment, excellent communication s

Omnea is expanding its customer-facing team and seeks a Senior Talent Lead to own hiring for Accounts Management, Customer Success, and Solutions roles. You’ll lead sourcing, outreach, pipeline development, and candidate close, partnering with customer leaders to define success profiles and shape

Be a true customer champion, supporting a customer‑centric culture across the function and bringing in new thinking/trends related to customer feedback from outside the organisation. Senior Customer Feedback Manager. This is a brand‑new role in the Group Customer and Marketing function where you

This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager – B2B FinOps Platform. Senior Customer Success Manager (12 month ftc).

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models infor

Bottomline Technologies seeks a Customer Success Manager for Rest of World Banking to optimise the customer experience, drive engagement, and protect revenue across the assigned portfolio. You will act as a strategic advisor, collaborating with Sales, Support and Product, monitoring health metrics,

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

In this leadership role you will steer Cohesity’s EMEA Customer Success, aligning high‑ and low‑touch motions with customer segments to accelerate adoption and growth. ResponsibilitiesDevelop and implement a comprehensive Customer Success strategy across high‑to

In this Senior Customer Success Manager role, you partner with large enterprise customers to realize the full value of Kinaxis solutions and drive sustainable growth. ResponsibilitiesLead long-term executive partnerships and align Kinaxis solutions with strategic supply

As a Senior Sales Engineer, Customer Success, you partner with Customer Success Managers and Security Services to maximize value of Arctic Wolf solutions. Key requirementsEnterprise IT infrastructure expertise (networking, identity management, cloud, virtualization, Win

Seeking a Customer Success Manager to guide B2B SaaS clients through onboarding and adoption, driving product value and business impact. Focus on customer retention and growth.

Senior Customer Success Manager for a leading hospitality tech software platform, focusing on customer retention, upselling, and issue escalation.

Seeq is seeking a Principal Customer Success Manager to manage strategic accounts, drive value realization, and foster customer advocacy for industrial intelligence platforms in the manufacturing sector.

Customer Success Manager role at Hockey Stack, an AI company focused on automating sales and marketing. Responsible for guiding customers through onboarding, driving product adoption, and ensuring they achieve business impact and value from the product.

Drive customer success by understanding their challenges and showcasing how ProdPad provides solutions. Manage customer relationships from onboarding to renewal, acting as their guide and advocate.

Customer Success Manager role focused on shaping and delivering digital customer experiences using data-driven insights and digital engagement strategies. Responsibilities include customer lifecycle management, community engagement, and content strategy.

You can earn tips from customers as well, to help towards your earnings goals.

A positive attitude and great customer service skills.

A positive attitude and great customer service skills.

Strategic Account Manager - Munich. Die Position des Strategic Account Managers ist eine einzigartige Gelegenheit f r eine Fitness-Fachkraft mit ausgepr gten F higkeiten im Stakeholder-Management und in der Neukundengewinnung, unser Team zu verst rken.

Regional Account Manager - School Football Tours - Brighton, East Sussex. Confidence balancing business development activity alongside repeat customer-based account management.

Van rental £110 a week, the lowest in the market.Self-employed delivery driver, Exeter.We are hiring self-employed multi-drop delivery drivers at our Exeter depot.Work is available all year round, you get paid every week, and you can be on the road within days.You do not need delivery experience.We

Successful applicants will be required to complete the relevant safeguarding checks.

That’s why we need people like you to help us deliver on our promises.People who enjoy getting things done and want to develop their experience in the world of utilities.Clancy is looking to recruit a permanent Water Network Team Leader to support our clean water operations across the Devon and Co

Successful applicants will be required to complete the relevant safeguarding checks. Join Us as a Senior Support Worker. The National Autistic Society helps create a world that works for autistic people, and we have a rewarding opportunity for a Senior Support Worker at.

Customer first attitude, reliable work ethic, and good communication skills.

Delivery Driver / Self Employed Courier Earn £60 - £100+ per delivery day, plus up to £2,500 extra in Christmas bonuses.Looking for local delivery work this Christmas? Join Evri on a regular local round, with agreed delivery days and flexibility within your delivery day.Once your agreed deliveri

To continue delivering smiles to all our customers, we’re opening additional spots for delivery partners, specifically during the busy months. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand,

Delivery Driver / Self Employed Courier Earn £60 - £100+ per delivery day, plus up to £2,500 extra in Christmas bonuses.Looking for local delivery work this Christmas? Join Evri on a regular local round, with agreed delivery days and flexibility within your delivery day.Once your agreed deliveri

To continue delivering smiles to all our customers, we’re opening additional spots for delivery partners, specifically during the busy months. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand,

Delivery Driver / Self Employed Courier Earn £60 - £100+ per delivery day, plus up to £2,500 extra in Christmas bonuses.Looking for local delivery work this Christmas? Join Evri on a regular local round, with agreed delivery days and flexibility within your delivery day.Once your agreed deliveri