Senior customer success manager jobs in SheffieldCreate job alerts

Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities • Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives., • Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability., • Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements., • Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes., • Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape., • Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required., • Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation., • Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value., • Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products., • Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation., • A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys., • Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes., • Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency., • Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement., • Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Junior Customer Success Manager – Europe (remote + regular travel across EMEA) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a presence in over 30 countries and significant round of funding, they are exceptionally positioned for further growth. The Role You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Key Responsibilities • Support clinical onboarding and user training at hospital sites across the EMEA region., • Build and maintain strong relationships with clinical and operational stakeholders., • Monitor platform adoption and proactively flag any account risks to senior management., • Assist with site installations and ensure project delivery milestones are met., • Document all customer interactions and maintain accurate records within the CRM., • Act as a flexible resource to provide team coverage across various territories as needed. What they are looking for • 1–2 years of experience in a customer-facing role within healthcare or MedTech., • Fluency in English plus professional proficiency in French, German, Italian, or Spanish (additional European languages are a plus)., • A self-motivated, organised approach to managing multiple projects across geographies., • Valid driving license and a total willingness to travel., • Exceptional interpersonal skills with the ability to build trust quickly and present clinical data to varied audiences., • A degree in a scientific or technical discipline is highly desirable. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

Senior Implementation Project Manager Reports To: N+1: Director Professional Services N+2: COO Location: Sheffield Hybrid- Full-Time About inpart Inpart is the leading provider of partnering technology solutions for the biopharma industry. More than 60% of the world's largest Pharma companies and 100+ innovative Biotech’s rely on Inpart's platform to manage their partnerships. With complementary data, Inpart delivers structure, process, efficiency, security, and compliance to more than 160 clients. Our success is powered by a diverse, international team united by our core values: Customer Focus, diversity, and excellence. Job Overview We are looking for a Senior Implementation Project Manager with 5–8 years of IT consulting and project delivery experience. You will own enterprise client implementations end-to-end — on time, on budget, within scope — while driving services revenue growth and raising delivery standards across the team. You will bring consulting rigor into a fast-growing SaaS environment where accountability and measurable outcomes are non-negotiable. Responsibilities Project Delivery & Governance • Own end-to-end enterprise implementations: scope, budget, timeline, change management, and SOW compliance., • Maintain governance through structured reporting, risk management, and escalation to executive sponsors., • Define clear KPIs and success metrics for each project (e.g., time-to-first-value, adoption milestones, customer satisfaction, profitability). Client Engagement • Conduct application configuration and implementation workshops with clients to comprehensively understand and document their business processes and requirements., • Manage client stakeholders throughout onboarding: set expectations, drive value realisation, and unblock delivery. Cross-functional Collaboration & Revenue Growth • Collaborate with internal teams — including Technical Services, Product, Customer Success, and Account Management — to ensure coordinated, efficient project execution., • Drive data correction and migration activities between applications., • Identify professional services opportunities in partnership with Sales and Account Managers to support revenue growth. Leadership & Continuous Improvement • Provide mentorship and guidance to junior project managers, helping elevate the team's project management standards., • Continuously improve Inpart's delivery methodology, templates, and KPIs to drive consistency and operational excellence. Security & Compliance • Integrate security-by-design principles into all project phases, ensuring client implementations meet internal security policies and regulatory requirements., • Oversee secure data migration and handling practices, guaranteeing confidentiality, integrity, and compliance throughout the delivery process. Qualifications Required • 5–8 years of IT project management or consulting experience in SaaS, software implementation, or digital transformation., • Strong command of project KPIs (budget, margin, timeline, client satisfaction) and the discipline to prevent scope creep., • Proficiency with Excel and tools such as Jira, Trello, Notion, or equivalent for data tracking and project execution., • Skilled in PMP, PRINCE2, Agile, or hybrid frameworks — practical experience in applying these methodologies is key; formal certification is a plus., • Proven experience driving services revenue growth and collaborating with sales teams on upsell opportunities., • Fluent in English; other European languages are a plus., • Experience managing or supporting security controls in project delivery., • Prior experience in life sciences or pharma is not required but would be advantageous. Why join inpart? Impact & Ownership • Own strategic client implementations from day one, with real autonomy, direct leadership visibility, and a voice in how we build the practice., • Clear career progression path toward Lead PM or Head of Professional Services., • Annual learning and development budget to grow your skills and certifications., • Hybrid work model with flexibility while staying connected to a passionate, driven team., • Competitive salary package with performance-based bonus. Equal Opportunities As part of our equal opportunities policy, we strongly encourage all qualified individuals to apply for this position, regardless of origin, gender, sexual orientation, gender identity, religion, age, disability, or any other legally protected status. We firmly believe in the value of diversity and inclusion in our workplace and are committed to providing equitable opportunities for all our employees, from the recruitment process through to professional development. Our selection criteria are strictly based on the skills, experience, and qualifications required to perform the duties of the role.

Are you experienced in education sector sales? Have you hit an earnings ceiling and want to make more money? Want to work for a highly reputable company in education that is on an exciting growth trajectory? This might be the role for you! The company Our client is an education technology company that created a platform combining the world’s largest CPD and policy library with custom-built tools, developed in collaboration with thousands of schools and over 1,000 education experts. They empower workforces to transform children’s lives. Their all-in-one platform helps schools, trusts and nurseries stay compliant, raise standards, and reduce staff workload – all through intuitive, powerful software. If educators need it, they build it. They have three business divisions: • Professional Development: Access the world’s largest CPD library for educators. Meet your statutory training requirements & raise standards with expert-led courses, webinars, podcasts & parent guides., • People Development: The complete online platform for people development. Put people at the heart of your school improvement strategy by linking appraisals and professional development. Streamline your entire appraisal process., • Compliance Management: Simplify and automate policy compliance. Eliminate the spreadsheets and make manual record-keeping a thing of the past with Policy Manager – our all-in-one policy management tool. The role As an Education Consultant, you will drive new and cross-sell revenue within your pipeline and territory by engaging key decision-makers and understanding their needs. You will generate leads, build strong relationships, and consistently achieve sales targets Day to day includes: • Meet and exceed sales targets and key performance indicators by promoting TNC (The National College), CM (Compliance Management), and PD (People Development), • Conduct high-volume outreach, including daily calls and prospecting via LinkedIn and other tools, to build and maintain a strong sales pipeline, • Manage the full sales cycle from lead generation through to closing deals, • Develop in-depth knowledge of the market, products, and competitor landscape, • Manage sales opportunities effectively while adhering to established sales processes, • Negotiate contracts and close deals to achieve or exceed targets, • Deliver engaging platform demonstrations to showcase product features, • Provide accurate revenue forecasts and maintain visibility of opportunities, • Maintain detailed and up-to-date records in the CRM system (e.g., HubSpot), • Use social media and attend events to support marketing efforts, enhance brand visibility, and generate leads, • Collaborate with internal teams to achieve wider business objectives, • Execute sales strategies to maximise cross-selling opportunities across the product portfolio This is a great opportunity for someone who understands the education sector sales landscape and is looking for a role with higher earning potential, career growth, and professional development. The package The company is passionate about helping organisations grow and thrive through knowledge and connection. You’ll be part of a business that values its people, supports continuous development, and celebrates success. You'll also be able to benefit from: • Opportunity to join a reputable and well-respected brand in education that is in an exciting period of growth, • Competitive salary (based on experience), • Excellent commission - circa £20k OTE in year one, • Exciting progression opportunities (two team members have been promoted to senior positions within the past 12 months), • 25 days’ holiday, increasing to 30 days with service, • Buy & Sell holiday scheme up to 5 days, • Professional study support, • Life assurance and SmartHealth., • Enhanced maternity, paternity, shared parental, and adoption pay, • 24/7 online GP access, • Mental health and wellbeing support, • One paid charity day per year, • Plus more! To be successful, you’ll have… • Proven success in outbound and inbound sales roles, with a track record of exceeding targets in the Education or SaaS sectors, • Solid understanding of market dynamics, competitor activity, and customer needs, • Demonstrated ability to close sales effectively and secure customer commitment, • Experience managing the full sales cycle, including email outreach, lead generation, and qualification using tools such as LinkedIn Sales Navigator or HubSpot, • Strong verbal communication skills, with the ability to influence and engage a diverse range of customers, • High attention to detail with strong time management and organisational skills, • Proactive, results-driven mindset with a strong focus on achieving goals, • Resilience and tenacity when facing challenges, • Collaborative team player with a commitment to customer satisfaction and business success Ideal (but not essential)… • A relevant educational background in Business, Sales, Education, or a related field is advantageous Apply! If you’re a super-driven education sales professional, looking to take the next step in your career, apply now!

SCX is a UK-based engineering business with a reputation for innovation, precision, and delivery in complex mechanical handling and kinetic architecture systems. With a portfolio spanning world-class projects in Defence, Aerospace, Nuclear, Sports & Entertainment and Infrastructure sectors, SCX continues to invest in its people, processes, and operational capability to meet growing demand and exceed customer expectations. Purpose of the Role To facilitate the successful delivery of projects within the SCX business unit, the Project Manager will act as the liaison between engineering/operations and project stakeholders. You will be embedded within the respective business unit, leading the project management efforts to ensure the business unit meets its project delivery goals while contributing to the company's overall project success objectives. Key Responsibilities • Project Planning and Scheduling: Craft comprehensive project plans that outline timelines, key milestones, and resource allocation to ensure timely and budget-conscious project completion., • Stakeholder Engagement: Serve as the central communication hub between engineering/operations and project stakeholders, fostering clear and consistent dialogue to align on project objectives and progress., • Risk Mitigation: Proactively identify potential risks and devise strategies to mitigate their impact, ensuring smooth project execution., • Resource Coordination: Collaborate with various departments to allocate resources efficiently, ensuring project teams are well-equipped and supported., • Quality Control: Uphold high standards by ensuring all project deliverables meet the required quality specifications and benchmarks., • Financial Oversight: Keep a close eye on project budgets, track expenditures, and ensure financial discipline throughout the project lifecycle., • Documentation and Reporting: Maintain detailed project documentation and provide regular updates to senior management and stakeholders, ensuring transparency and accountability., • Team Leadership: Inspire and lead project teams, fostering a collaborative and productive environment that drives project success., • Problem Resolution: Tackle any issues or conflicts that arise during the project lifecycle with a solutions-oriented approach., • Continuous Improvement: Seek out opportunities for process enhancements and implement best practices to boost project management efficiency. Skills & Experience Required • Be able to demonstrate leadership qualities., • Be organised and have the ability to manage your own time and task priorities., • Be self-motivating. Have high energy levels and a strong determination to get things done., • Have a problem solving and decision-making mindset., • Have good interpersonal skills as both a good listener and a confident communicator., • Be comfortable dealing with external stakeholders, • Be able to develop strong external and internal relationships., • Be a team player., • Have good written communication skills and the ability to convey technical information in a concise way., • Be able to work well under pressure and can work to tight timescales while maintaining high standards., • Have a technical awareness including an understanding of internet / network-based solutions with substantial experience using MS Office including Word and PowerPoint., • Full UK driving licence (travel between offices and client sites required). Location: Sheffield Job Benefits • Flexible Start and Finish Times: Shape your day with flexible start and finish times around our core working hours., • Pension Scheme: We operate a salary sacrifice pension scheme., • Annual Leave: 25 days of holiday plus statutory bank holidays., • Need a Few More Days? Buy up to 3 extra holidays annually through our purchase scheme., • Long Service Awards: Receive additional leave at 5 and 10 years of service., • Employee Referral Scheme: Help us grow our team and get rewarded. No agencies please.

Elevation Sales are delighted to be partnered with Howco, with the search & selection of the Commercial Manager role for their Oil & Gas division. Location: Sheffield About the role: The Commercial Manager leads the sales and commercial strategy for the UK Oil & Gas Sales segment within the European Distribution Division. The role drives revenue growth, manages key client relationships, and ensures alignment between commercial activities and broader organisational objectives. This is a senior leadership role requiring a strong understanding of the commercial landscape within oil & gas, including market dynamics, procurement frameworks, contract negotiation, pricing strategy, and customer relationship management. What you'll bring: The ideal candidate will bring proven leadership experience managing high-performing sales teams and, ideally, have additional exposure to the metals or industrial materials sector, enabling them to identify cross-sector opportunities and strengthen our market position. • Strong working knowledge of the oil & gas commercial landscape, including, • Experience within the metals, steel, alloys, or wider industrial materials sector, • Proven success leading, managing, and developing high-performing commercial and sales teams, • Strong day-to-day operational management skills, with the ability to effectively oversee team performance, set clear priorities, manage workloads, and ensure consistent delivery against commercial objectives, • A confident and credible leader with the ability to influence change, challenge existing ways of working, and drive continuous improvement across commercial functions, • Demonstrated ability to lead through change, embedding new processes, strategies, and behaviours to enhance business performance, • Track record of delivering sustainable revenue growth and securing major commercial contracts, • Strong negotiation, influencing, and stakeholder management skills at all levels, • Highly commercially astute, with strong strategic thinking and decision-making capability, • Excellent communication skills, with the ability to motivate teams and build alignment across departments

Field Sales Team Leader - Monday - Saturday working days Joining the Verisure team as sales team leader means: Playing a vital role in leading, coaching, and driving the success of your sales team while also contributing to sales performance. You will develop and mentor a team of Junior and Senior Sales Advisors, equipping them with the skills and motivation to achieve their targets while maintaining high service standards and professionalism. To set you up for success, you will first complete comprehensive sales training to master the best techniques. In return, you’ll earn an attractive salary with uncapped commissions while leading a high-performing sales team and helping protect what matters most to our customers. Why Verisure? We are Europe's fastest growing monitored security company. Over 6 million families and businesses rely on our innovative technology to protect what matters most to them, we are growing at a fast rate and we reward high performance and take potential to the next level – be a part of it! Ready to succeed? After completing Verisure’s sales training, you will join our branch and take responsibility for a team of sales advisors Your Key Responsibilities: • Lead and Coach Your Team – Train, mentor, and support a team of sales advisors, ensuring they meet and exceed sales targets., • Drive Performance – Monitor and analyse sales performance, providing guidance and motivation to optimise results., • Recruitment & Onboarding – Assist in hiring new sales advisors and ensure smooth onboarding and training., • Sales Activity – Develop your own client portfolio through a mix of provided leads and self-generated prospects., • Monitor and Improve Processes – Ensure efficient sales processes, customer satisfaction, and compliance with company policies., • Team Motivation – Organize and drive weekly sales meetings, celebrate achievements, and implement incentives to keep the team engaged and motivated. What we offer you: • Excellent commissions with no cap! – The more your team sells, the more you earn!, • Career Growth within our sales organisation– from Team Leader to Branch Manager and even Regional Director!, • Exciting Rewards – Incentives including trips, iPhones, gift cards, and more!, • Award-Winning Employer – Recognized as a "Top Employer 2024 & 2025." Our Benefits: • Uncapped Commissions! – Over half of our Sales Team Leaders earn an average of £5,368 per month, and our top 10% earn over £8,000 per month., • Company Car & Fuel Card – Provided from the start., • Exciting Incentives – Competitions with fantastic rewards such as international trips (Miami, Thailand, Dominican Republic and other exotic destinations), gift cards, and more., • Comprehensive Sales Training – Continuous development through the Verisure Academy leading to promotions and professional development., • Permanent Contract with a Guaranteed Base Salary – Security and stability while you grow., • Health & Pension Benefits – Including Bupa health insurance and pension contributions. What we expect from you as a Sales Team Leader: • An ambition to succeed and help others succeed, a passion for sales and coaching, • A strong team spirit, a professional and customer-oriented attitude, • We are looking for experienced sales professional with a minimum of 5 years in a sales role, ideally with experience in door-to-door sales., • A minimum of 2 years of experience in leading a team, coaching, or mentoring sales advisors., • A valid driving license (0-3 points) is required as you will be visiting our prospective clients. A DBS check (fully covered by us) will be conducted before you join. Ready to Take the Lead? If you’re a motivated sales professional with leadership ambitions, we want to hear from you! Apply today and take the next step in your career with Verisure. Verisure is an inclusive and disability-friendly employer. Our positions are open to all qualified candidates.

Product Manager Ownership of end-end product vision Why? PE backed SaaS Vendor Location - office visits on day 1 and monthly - Reading area • Do you have experience of working with digital time recording, billing and/or payments tools in regulated / business-critical software?, • Do you have proven Product Management experience owning a product end-end? A growing SaaS vendor is looking for an experienced Product Manager to be responsible for the commercial, strategic and delivered outcomes of an product area (time keeping and recording, billing workflows, and payment management). This role operates as a standalone end-to-end Product Manager for a defined product area. You will own the product strategy and roadmap including discovery, analysis, release, and commercials. This is a great opportunity to take ownership of a fast growing product suite and ultimately have accountability for the product success. Product Manager - Responsibilities • Product strategy & discovery - define and own product roadmap and vision, • Carry out market analysis, customer research and user interviews to create user stories, • Own and manage the product backlog - plan releases and delivery phases in collaboration with Development teams, • Build and maintain business cases, ROI and KPIs/success metrics, • Define pricing and packaging with commercial stakeholders, • Communicate and collaborate with stakeholders at all levels Product Manager - Requirements • Demonstrable experience in a Product Manager, Senior Product Manager, or equivalent product-led role, with clear accountability for end-end product outcomes, • Experience designing and developing products with integrated time-tracking, billing workflows, and/or end-to-end payment management capabilities (example industries include legal / case management, architecture, project management, accounting, or HR), • Excellent understanding of UK Tax Legislation and accountancy compliance, • Experience working in a commercial, regulated, and/or business-critical software environment, • Hands-on experience working with cross-functional delivery teams (e.g. engineering, design, QA, delivery), • Evidence of data-informed decision making, including defining success measures and using qualitative and quantitative insight to guide prioritisation, • Beneficial - exposure to compliance-driven or regulatory change, working alongside specialist legal or compliance functions For more information, please contact Katie at Matched Group.

Business Development Manager – Industrial Services & Engineering South / South West England (Extensive Travel Required) £5,600 Car Allowance + 20% Annual Bonus + Comprehensive Benefits This role will involve extensive travel to South/ South west of England and proven experience in any - mechanical, electrical, scaffolding, and insulation contracting, as well as projects, maintenance, and turnaround. A leading engineering and maintenance provider is seeking a high impact Business Development Manager to drive growth across the South and South West of England. Operating across sectors such as chemical and petrochemical, nuclear, oil and gas, pharmaceuticals, power and energy, utilities, renewables, and food and beverage, the organisation delivers full lifecycle asset support—from consulting and engineering to operations, maintenance, and decommissioning. With a workforce of over 4,500 employees across multiple UK hubs, the business is known for technical excellence, safety, and the ability to deliver complex, multidiscipline solutions at scale. Role Overview The Business Development Manager will play a pivotal role in expanding industrial services and engineering revenues, focusing on both existing customer development and new market penetration. The position requires extensive travel across the South and South West of England and benefits from experience in mechanical, electrical, scaffolding, insulation, projects, maintenance, or turnaround environments. This individual will identify strategic opportunities, secure new business, nurture long term client relationships, and support the creation of compelling proposals and win themes. They will also maintain accurate CRM data and contribute to the organisation’s commercial success. Key Responsibilities Business Growth — Implements innovative strategies to strengthen competitive advantage and generate new sales within target market sectors. Ensures accurate tracking and reporting through CRM systems. Sales Achievement — Meets and exceeds sales and gross profit targets, supporting regional and sector growth objectives. Industry Networking — Builds strong relationships with key industry stakeholders and partners to unlock new business opportunities. Lead Identification — Monitors market trends, identifies new opportunities, and evaluates potential business partners and emerging markets. Sector Development — Develops mature sectors while nurturing growth in emerging markets through strategic planning and account management. Negotiation & Deal Closure — Leads negotiations with new and prospective partners, ensuring agreements align with operational capabilities and future delivery requirements. Customer Relationship Management — Cultivates longterm relationships with senior stakeholders, ensuring exceptional service and representing client interests internally. Market Intelligence — Provides insights into competitor activity and market conditions to support strategic planning. Sales Culture Development — Promotes a highperformance, customerfocused sales culture across the organisation. Key Account Management — Works closely with operational teams to develop and protect key accounts in line with growth strategy. Experience & Qualifications • Strong background in Oil & Gas, Nuclear, Process, Power, or Pharmaceutical sectors, • Proven track record in Business Development, Sales, and valuebased selling at senior level, • Experience with multidiscipline maintenance, projects, construction, or turnarounds, • Operational experience within relevant sectors (client or supply chain), • Ability to manage competing priorities in a fastpaced environment, • Excellent communication skills, including presentations and written proposals, • Willingness to travel extensively across the South of England (role based from Warrington), • HNC/HND/Degree preferred Benefits Package • £5,600 annual car allowance, • 20% annual bonus, • 25 days holiday + bank holidays, • Private Medical Insurance, • Dental Plan, • 5% employer pension contribution, • Death in Service cover, • Cycle to Work scheme, • Access to benefits portal, • Employee Assistance Programme

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within ...

Customer Success Manager Salary: £45,000 – £55,000 Location: Sheffield City Centre (Hybrid) Hours: Full Time Contract: 12 Month Fixed Term Contract Are you a people‑focused leader who knows how to drive customer satisfaction, retention and commercial growth? This is an exciting opportunity to join a well‑established, technology‑led business as their next Customer Success Manager, leading a high‑performing team and shaping the customer experience strategy. You’ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long‑term value. Working closely with senior leadership, you’ll play a key role in improving customer engagement, strengthening retention, and identifying opportunities for growth. About the Role Leading, coaching, and developing a high‑performing Customer Success team Driving customer satisfaction and retention through excellent service delivery Managing customer escalations and ensuring timely, effective resolutions Identifying upsell and cross‑sell opportunities to support revenue growth Monitoring team performance against KPIs and service standards Developing and implementing customer success strategies to enhance engagement Working collaboratively with senior leaders to support commercial objectives Reviewing and improving processes to elevate the customer experience Building strong relationships with customers and internal stakeholders What We’re Looking For Leadership experience in Customer Success, Customer Service, or Account Management A successful track record of managing and motivating teams Strong commercial awareness, with a focus on retention and growth Excellent stakeholder management and communication skills Experience handling complex issues and escalations A data‑driven approach to performance and continuous improvement Strong organisational and problem‑solving abilities Experience in SaaS, technology, or subscription‑based services (advantageous) If you’re looking for your next role in Customer Success, we’d love to hear from you. Apply now and take the next step in your career

Are you the kind of person who builds genuine relationships, thinks strategically about what customers actually need, and gets real satisfaction from helping businesses thrive? Airship / Toggle has an exciting Strategic Account Manager opportunity! Location: Hybrid Sheffield, S2 5QX (4 days in the office) or London (Remote) Hours: 37.5 hours a week Base Salary: £28,000£38,000 depending on experience and location. London-based roles attract a weighting to reflect cost of living. About Us: Airship/Toggle is a leading hospitality SaaS company on a mission to help our customers deliver exceptional guest experiences. Our platforms simplify operations, enhance communication, and unlock revenue growth for hospitality businesses across the UK. We pride ourselves on a culture of collaboration, innovation, and thoughtful excellence - where every team member takes ownership, makes an impact, and contributes to the success of our customers. We're also an AI-first team. We believe the best people are the ones who embrace new tools and actively look for smarter, faster ways to do great work - and we invest in making that possible. Strategic Account Manager The Role: We're looking for a Strategic Account Manager to be the trusted face of Airship for our most valuable Plus and Expert tier customers. This isnt a typical account management role youre not just keeping customers happy, youre becoming a trusted partner to their team. You'll build deep, long-term relationships with senior stakeholders, help them unlock maximum value from Airship and Toggle, and work hand-in-hand with our Commercial Account Managers to drive growth. This is a role for someone who is naturally curious, relationship-driven, and excited about using AI tools to work smarter thinking bigger and delivering more for every customer they touch. Strategic Account Manager What youll do • Serve as the primary point of contact for a portfolio of Plus and Expert tier customers, building trust-based relationships with key stakeholders from day-to-day users to senior decision makers - Develop and maintain tailored success plans for each customer aligned to their business goals, proactively sharing product updates, best practices and new features - Identify early signs of disengagement or risk and take proactive action to address them before they escalate - Work closely with Commercial Account Managers to identify upsell and cross-sell opportunities and pass qualified opportunities in a timely manner - Serve as the voice of customers internally, sharing insights with Product, Support and Marketing to inform decisions - Actively apply AI tools to improve the quality and efficiency of your customer work and help shape how we use AI as a team Strategic Account Manager About you: • A proven relationship builder with demonstrable experience managing senior-level client relationships in a B2B context - A strategic thinker who deeply understands customer business needs and can connect their goals to our product capabilities - An exceptional communicator, confident presenting to senior stakeholders and training users - Proactive and solution-oriented, pre-empting problems rather than waiting for them to arise - Highly organised with the ability to manage multiple high-priority accounts with structured cadences and consistent follow-through - AI-curious and proactive, exploring new tools and finding ways to work smarter without needing to be shown Benefits: • 33 Days Holiday (incl. bank holidays) - increases with length of service - An extra day off for your birthday - Buy and sell holidays - Flexible hybrid working - Vitality Health Insurance - Company pension scheme - Cycle to work scheme - Electric car scheme - salary sacrifice - 2 paid volunteering days - Access to counselling and advice via our EAP - Free fruit, cereal, yoghurts and refreshments in the office Ready to apply? If youre ready to build deep relationships with some of the UK's best hospitality businesses, drive real impact across a premium portfolio, and bring an AI-first mindset to everything you do we'd love to hear from you! We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds. The successful candidate will need to have the right to work in the UK. Please note that we are unable to provide sponsorship for this role TPBN1_UKTJ

Group CX Manager Leger Shearings Group | Management Appointment Shape the customer experience agenda of a multi brand travel business at a pivotal moment of transformation and growth. Leger Shearings Group is seeking an experienced and commercially astute Customer Experience leader to join our management team in a role with genuine influence, visibility and scope. This is a rare opportunity to define, embed and lead a group‑wide CX strategy within a well‑established organisation with strong heritage brands and ambitious growth plans. This is not a role for a CX custodian. We are looking for a change leader—someone who has successfully built CX capability from a low maturity baseline, elevated customer thinking at all levels of the business, and hard wired customer outcomes into how a business operates, measures success and makes decisions. The Opportunity: As Group Customer Experience Manager, you will own end‑to‑end customer experience across all brands and touchpoints, from first interaction through post tour advocacy. You will: Set the vision, standards and governance for customer experience across the Group Lead a cultural transformation, embedding customer‑first thinking into strategy, operations, metrics and behaviours Translate customer insight into commercially impactful change—improving loyalty, retention, reputation and lifetime value Act as the voice of the customer at senior leadership and Board level, influencing priorities, investment decisions and performance management You will work closely with peers across Marketing, Contact Centre, Operations, Product and Finance, holding the organisation to account for the experience it delivers. What You Will Be Accountable For: CX Strategy & Leadership Define and deliver a group wide CX strategy aligned to business growth, brand positioning and profitability Establish clear CX objectives, success measures and accountability at executive and operational levels Act as a senior sponsor for customer‑led change initiatives Customer Insight & Journey Design Build a robust, scalable insight framework using our CX platform, feedback, reviews and qualitative insight Lead customer journey mapping and redesign across priority journeys Identify systemic issues and translate insight into prioritised improvement plans CX Governance, Metrics & Performance Own key CX metrics (e.g. NPS, CSAT, complaints, retention) and connect them directly to financial performance Deliver compelling reporting and insight to the Senior Leadership Team and Board Ensure customer outcomes are reflected in scorecards, incentives and decision making Complaint Strategy & Risk Management Set the strategic approach to complaint handling and regulatory compliance Reduce complaint volumes through root‑cause resolution, not just process efficiency Ensure customer rights, fairness and reputational risk are actively managed Culture, Capability & Influence Build CX capability across the organisation, not just within a central function Win hearts and minds, challenge legacy ways of working and drive sustained behavioural change Role‑model the Group’s mission and CARE values at all times About You; You are a senior CX professional who brings credibility, gravitas and a strong commercial mindset. You will likely have: A proven track record of leading CX transformation in a complex, multi‑touchpoint organisation Experience working with senior leadership or director level, with regular exposure to Boards or Exec committees Demonstrable success in embedding customer experience where maturity was previously low Strong analytical capability, with experience linking CX insight to financial and operational outcomes Deep understanding of complaint management, UK consumer protection and regulatory environments The confidence and influence to challenge senior stakeholders and drive cross functional change Experience within travel, tourism or hospitality is highly desirable, alongside a genuine passion for delivering outstanding customer experiences. What We Offer; Competitive salary up to £60,000 DOE Market leading travel benefits: up to £1,590 annually for you and your partner to experience a Leger Shearings Group tour, plus 5 additional days’ paid leave to enjoy it 27 days’ holiday (excluding public holidays), including paid leave for your birthday and Christmas Eve Senior‑level visibility, influence and the opportunity to leave a lasting legacy Ongoing professional development and executive level exposure Please note that we are not inviting referrals from recruitment agencies at this time. REF-(Apply online only)

About the role… We are excited to be recruiting for a MOT Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a a MOT Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. Representing a variety of manufacturers and carrying out work on a diverse range of vehicles and models, you will take great pride in your work, taking complete ownership of your customers and completing your jobs to the highest standard. We are looking for candidates who would be willing to train within the Manufacturer Franchise and have the desire and ambition to progress onto Senior and Master Technician status. Not only do we offer motoring for life, at Stoneacre, we offer a career for life. We genuinely believe that Stoneacre Motor Group is leading the way in EV training, and we are excited to share our knowledge and expertise with you. You will be working in an industry-leading workshop boasting state of the art facilities. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, and elevate your career in EV Technology, all whilst contributing towards making Stoneacre the Number One Motor Group. Upto £40,000 OTE a year Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A flexible approach to working patterns - Choose your own hours! We are happy to discuss all flexible working options to help you achieve the work life balance that suits you Industry leading competitive salary Industry leading top level bonuses Dedicated manufacturer training Fast track to EV Level 4 Minimum 30 days holiday increasing to 34 days (pro rata basis) Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a MOT Motor Vehicle Technician … Reporting to the Service Manager, being responsible for meeting both franchise, and company standards in a service environment. Undertake maintenance, service and repair activities on motor vehicles of all types. Working to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repairing vehicles, testing vehicles and diagnosing faults. Replacing components, parts, lubricants and consumables whilst maintaining records and providing quality write-ups for the customer and manufacturer. Keeping your work area clean, tidy, organised and free from hazards according to current Health & Safety standards and regulations. Advising and reporting on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process About you… We consider candidates from all backgrounds who have experience working in the Automotive sector within a technical role As a minimum, you will be qualified to Level 2 NVQ, or equivalent, in Vehicle Maintenance and Repair and hold an MOT Testers Licence You will have fantastic communication skills and thrive working in a challenging yet rewarding environment You will have the ability to work well under pressure - It will be your technical ability that will help you overcome any challenge that is thrown your way. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided Hold a full UK driving licence We want you to love what you do - The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." TPBN1_UKTJ

AI-first platform with an incredibly strong product and global customer base. We’re hiring a commercially driven Channel Partner Manager to help grow and scale a North American partner ecosystem within a fast-moving SaaS environment. You’ll work closely with senior leadership, including the CEO,

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

Technical Customer Success Manager. They are seeking a Technical Customer Success Manager based in the UK to support the EMEA region. Proven experience in customer-facing roles, such as Technical Account Manager, Functional Consultant, Solution Architect, or Success Consultant.

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Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

We’re supporting a UK-based, high-growth SaaS organisation operating in the data resilience, backup, and cyber recovery space to hire a Customer Success Manager. The role sits at the intersection of Customer Success, Sales, and Technical Support, requiring someone who is equally comfortable buildi

This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. As a Senior Care Assistant, you will take charge during shifts,. Take temporary charge of the home during the abs

This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keepi

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Become a Self-Employed Delivery Driver with Evri with our .LIVE – apply in as little as 5 minutes.UK’s largest courier networks .Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed del

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Report progress and escalate risks and issues to Specialist Services Operational Team manager and customer stakeholders as required. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as de

Supporting the Development Management Manager in driving service performance and meeting statutory targets.

If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you. The successful candidate will manage the work of the CIL & Section 106 team and will be responsibl

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Role: Development Management Team Leader.Office Attendence: Fully Remote.A local authority in England is seeking an experienced Development Management Team Leader to join on a fully remote basis.This is a 9-month contract offering £55–£60 per hour.You’ll be responsible for leading a DM team, o

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Become a Self-Employed Delivery Driver with Evri with our.LIVE – apply in as little as 5 minutes and join one of the UK’s largest courier networks.Looking for a new role or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on