Senior customer success manager jobs in Welwyn Garden CityCreate job alerts

Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion. You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. Familiarity with customer success platforms. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable

Meet with our Senior Manager of Customer Success, EMEA. Senior Customer Success Manager. It is with that in mind that Beyond is looking for a Senior Customer Success Manager I to join our growing team.

To support that growth, we’re hiring a Customer Success Manager focused on. Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role. We’re looking for someone who combines strong relationship-building skills with the structure, judgement,

Customer Success Manager, Project Manager or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Our Customer Success Managers require strong p

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Able to interpret customer us

As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their b

We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the r

Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. Customer Success Manager (CSM). Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices.

Customer Success Manager - ERP Software - Remote / Midlands. Experience in customer-facing account management, customer success, or client service roles. You'll have exposure to a rapidly evolving ERP product and a clear path for progression into senior customer success or account management roles.

We are seeking a proactive and customer-focused Customer Success Manager. Salesforce, HubSpot) and customer success tools (e. Salesforce, HubSpot) and customer success tools (e.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences

Collaborate directly with the Account Manager (AM) to manage a portfolio of customers and partner on value creation, with the joint goal of driving successful customer renewal and account growth. Execute 1:many success programs to impact target customers facilitated by data and maturity of their pro

Customer Success team through knowledge sharing, process improvements, and mentoring. A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. Build a deep understanding of client business models, tipping policies, and success metri

Customer Success, Client Services, or Customer Success at a SaaS organization. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. A self-starter who is passionate about enhancing the customer experience; you take pride in demon

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Senior Customer Success Specialist - Technical Account Manager. Customer Success, Account Manager, Pre-Sales Support, etc.

As a Customer Success Manager (CSM), you’ll ensure our customers achieve meaningful outcomes while also helping Mural Health refine and scale how we deliver value. Capture and communicate customer feedback, case studies, and success stories to drive internal improvements and customer advocacy. Acc

Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform. Advocate for the customer by representing their feedback and issues internally to improve custo

Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy. Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development

We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based). Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. Build client Success Plans that tie to real-world business outcomes.

Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership. Customer Success & Value Delivery. Intradiem’s intelligent automation solution for customer service teams is reinventing customer

Are you looking to join one of the fastest-growing analytics companies? Do you want to get deeply immersed with our growing list of customers? Are you ready to find new growth paths for the company? Do you want to “roll up your sleeves” when a customer needs help to drive an issue to re

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo