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Daily review of the customer billing queue. Review customer contracts to gain a high-level understanding of contractual obligations and expectations. Establish and maintain a regular meeting schedule with each assigned customer and maintain meeting minutes.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Customer Success & Experience: 3-5 years in Customer Success or account management, managing Enterprise customers with complex SaaS portfolios. As a Technical Customer Success Manager, you'll work closely with cross-functional teams to integrate AI and Rovo technologies. Technical Customer Success M

Technical Customer Success Manager. Technical Customer Success Manager, NA West. Years of experience in a Customer Success, Technical Account Management, or similar customer-facing role? * Select.

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets. Guide and coach: You provide tailored support, onboarding guidance and

The Manager, Customer Success Engineer (CSE) - EMEA, reporting to the Director of Customer Success Engineers, leads a team of technical specialists who manage a pooled book of business focused on driving product adoption and value realization at scale across the EMEA region. Drive success through me

Shared GRR and Customer Satisfaction targets, working as a team to renew and retain the portfolio of customers. Be the voice of customers: Assist customers by providing best-in-class support, taking ownership and escalating as appropriate, and enabling them to contribute to the perfection of our pro

Our Senior Customer Success Manager will be an integral part of our global Customer and Product Success team. Contribute to the growth and refinement of the Customer Success Manager function at DoiT, helping to optimize existing processes and actively enhance all Customer Success initiatives. Identi

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK by driving customer value delivery and orchestrating adoption of our technology at scale? Please continue reading!. Manage relationships with

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. Senior Customer Success Manager (UK-Based Remote Role). Customer Success & Solutions Manager – EMEA.

TalentCo are partnering with a mission-led, seed-stage startup to hire their first dedicated Customer Success Manager. Customer Success role within another SaaS startup, who has managed enterprise accounts, built scalable processes, and proactively identified opportunities to drive retention and exp

Support Customer Success Operations: Collaborate with the Community Administrator and Customer Services teams to address success-related queries, actions, and escalations efficiently. Drive Customer Success Planning: Develop and maintain comprehensive customer success plans that map out the journey

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

As a Customer Success Manager, you will be the Manager of a multi-functional team. Get notified about new Customer Success Manager jobs in. Understanding of successful delivery of end user IT services and continuous improvement.

You will work continuously embedded with the customer dealing with people of all levels in the role of Customer Success Manager. We are seeking an ambitious and talented person from a system type product training or product management background to join us as our Customer Success Manager, who will b

Proven experience in a customer-focused role (B2B or B2C) – with strong relationship-building skills and a track record of delivering excellent customer service. The CSM role is crucial within Enroly, responsible for championing the success of our university clients. This individual will manage a

A Day in the Life of a Commercial Customer Success Manager:. Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. Self-motivated, proactive with innovative ideas to inspire customer loyalty and adoption.

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

As a Virtual Customer Success Manager, you’ll guide clients through the process of selecting life insurance coverage that fits their needs, all through virtual appointments. Sales or customer service experience is helpful but not required.

The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. A

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Our Client, a global VDI vendor is looking for their

We’re searching for a UK-based Customer Success Manager to join our Customer Success team, so that we can ensure our clients get the maximum value from our governance, risk, and compliance solutions, including DatixWeb and DCIQ. The Customer Success Manager will proactively engage with clients to

We are now very excited to be hiring a Technical Customer Success Manager for our Managed Services department. Build and maintain strong customer relationships, driving satisfaction, retention, renewals, and contract performance. Bridge the gap between technical delivery teams and customers, simplif

Customer Success Manager | £25,750 plus performance bonus | Derby DE21. As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare

Job Title Customer Success Manager – UK (7 roles). Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager (Technical), UK.

We are seeking a Senior Customer Success Manager (Sr. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. Develop and refine customer success best practices, tools, and playbooks to continu

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

Senior Strategic Customer Success Manager. You’ll also serve as a senior strategic consultant to clients and a mentor within the Customer Success team, sharing your expertise and driving excellence across the organization. Sign in to set job alerts for “Customer Success Manager” roles.

Technical Customer Success Manager (Remote - UK). Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Senior Customer Success Manager. Senior Customer Success Manager - AI & Data SaaS Scale-Up. Customer Success or Account Management in a B2B SaaS business.

As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Act as a trusted advisor to customers, adopting a customer-firs

Devise account plans and strategy development for a defined group of existing customers. Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services. Develop and nurture a high level of solutio

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

We’re hiring a Customer Success Manager (Level I) to support single school customers in the UK. Customer Success, Account Management, or another customer-facing role (EdTech or SaaS a plus). Escalate risks or blockers to ensure customer success.

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. This role combin

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. The Customer Success Team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Serve

Map customer stakeholders & users to Customer Personas. The combination of innovative risk technology, a customer success mindset, and employee-first belief makes Riskonnect a sought-after place to work. Ability to drive insights and adoption recommendations to customers by analyzing customer.

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. As a senior team member, you’ll work across the customer organisation, you’ll guide and coach your peers in strate

Your role will be varied both supporting our Partner Success Managers, Field Sales, and Support, being a touch point for our customers building relationships with them. Customer Success Representative. Your role will be to work as a team in dealing with incoming quote and order opportunities, prospe

Customer Success Manager South UK. Ensure customers realise measurable value from SAM4 by driving adoption and setting them up for success, and facilitate strong collaboration between customers and internal specialists. With a growing UK client base, you will guide customers through the value journe

We are seeking a Senior Customer Success Manager (Sr. Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and re

Customer Success Process Manager. Design, document, and continuously improve key Customer Success processes (e. Familiarity with Customer Success, Sales, or post-sales processes in SaaS environments.

Proactive and empathetic to customer needs; customer-focused with a desire to help customers succeed. Customer Success Manager role at Solink (United Kingdom – Remote). Seniority level: Mid-Senior level.

Motivate customers to implement your recommendations, by leveraging other customer stories. Leveraging a best practice model, you will guide customers along their journey to be successful in their goals, ensure they renew their subscriptions, and grow their product portfolio. You will be successful

We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. Lead and mentor