Senior customer success manager jobs in GraysCreate job alerts

MGF are recruiting an Area Sales & Regional Account Manager working from our Dartford depot. This role is for a proven professional with exceptional construction sector and commercial knowledge and ability. You will have a proven track record of business-to-business success and able to demonstrate a contemporary leadership style with particular focus on continued professional development, succession planning and empowerment of their teams. This role will require a visionary approach to ensure our customer’s needs are continuously evaluated, understood and filtered into our approach to top customer facing activities. You will be responsible for working collaboratively with our core sales, engineering, account management and marketing teams assisting in the development and implementation of the sales and marketing plans ensuring a fully integrated and collaborative ethos that achieves maximum customer value. This role will require an experienced professional to oversee the day-to-day management of the regionally based sales team and work closely with other parts of the business to maximise return on all sales enquiries. Responsibilities: Day to day • Monitor the TSR’s appointments, diaries, schedules, and time by effective planning of call, travel and meetings, • Understand customer’s requirements, providing technical assistance and ensuring delivery of optimum solutions, • Ensure ongoing excellent management of the customers and their expectations., • Ensure quality eDRF’s are submitted to the design team., • Ensure all information passed to the operations team is clear and concise enabling best responses., • Undertake regular live hire report reviews and liaise with the operations team on any anomalies and where necessary liaise with the customer to close out potential issues before invoicing., • Actively support the resolution of damages, • Provide the necessary after sales activity to ensure all contracts are concluded successfully, • Ensure all Glenigan leads, and other sources are suitably qualified by all TSR’s and sales support., • Ensure Sales Support provide consistent lead generation and optimise support to the TSR’s, • Ensure all opportunities are pursued in a timely manner by TSR’s, • Ensure area coverage is maintained during periods of annual leave by the TSR’s., • Undertake supplementary site visits when TSR’s are busy., • Work closely with the Regional Engineer (RE) to ensure appropriate projects are supported Team & Performance Management • Provide day to day management to the Technical Sales Representatives (TSR’s) with a positive attitude, • Ensure all inductions into the business are undertaken in a comprehensive manner, • Work with the Senior Management (SM) to ensure any recruitment activity is proactively pursued, • Undertake monthly one to one’s reviews with the TSR’s, • Work closely with the SM to agree & deliver short-term targets, • Ensure training requirements are planned, completed, and coordinated, • Feedback to the SM on area performances enabling insightful & progressive discussions, • Provide recovery plans for areas where revenue is behind budget, • Ensure all TSR’s & sale support holiday allocations are coordinated, • Participate in interviews for new TSR’s or sales support., • Escalate any issues to SM you feel are impacting the day-to-day performance of the TSR’s., • Discuss any exceptional performance issues of TSR’s with your line manager., • Work closely with the SM to complete annual appraisals in line with HR directive. Skills & Knowledge Requirements (Essential) • Utilities infrastructure construction experience, • Competent to support front-line operational staff, • Working knowledge of relevant legislation, codes of practice, safety and statutory regulations, • Logical and organised, • Capable of producing and signing of programme of works, • Excellent time management Benefits: With a sense of family at the core of our company culture, MGF is a well-established business and as we continue to grow, we are looking for talented individuals to join our team. We offer a competitive salary together with opportunities to develop your skills to build and progress your career with MGF. Employees enjoy a range of benefits: • 24/7 Employee Assistance Programme & GP Access, • Additional annual leave awarded to recognise long-service, • A company Christmas shutdown and the option to purchase additional days of annual leave, • Opportunities for training, development, and career progression, • Pension Scheme and Life Assurance, • Volunteering Leave, • The security of working for a national organisation with core family values at our heart, • Refer a friend scheme, • And so much more… We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

Retail Manager Stratstone Mercedes-Benz Lakeside £30,000 basic salary with £60,000 OTE and company car, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services Are you passionate about steering your team to success? Do you have an analytical mindset and strive to exceed targets? If so, you’ll be a perfect fit at Stratstone We love people who value exceptional customer experiences, in the same way that we do; Stratstone are committed to providing our customers with the highest level of service. As a Retail Manager, you’ll play a critical role in ensuring every one of our customers receives an outstanding experience throughout their journey with us. What you’ll bring to the role: • A passion for providing outstanding experiences that keep customers coming back to our dealerships., • Supporting the Sales Manager in overseeing the Sales Executive prospect system, ensuring all information is being entered, updated, and used effectively., • A conscientious approach, always striving to observe regulations, policies, and guidelines, as well as adhering to all FCA regulations and standards for Finance & Insurance., • Motivation for achieving department profitability, finance, and customer experience objectives., • An analytical mindset with the ability to reflect and interpret financial information, regularly drawing up business reports for Senior Management., • Passion for helping others to grow and develop, regularly providing training, coaching, and guidance to Sales Executives, supporting them to become the best they can be., • Detailed experience of automotive sales with similar profile brands, as well as working in a team with shared objectives and personal performance goals., • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of ___, ___ and ___. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process

Company Description At UI Social Infrastructure, we revitalise homes and communities through the regeneration and maintenance of living spaces, breathing new life into neighbourhoods and ensuring homes are safe and compliant. From delivering large programmes of work for social housing providers, to fully integrated property service solutions, we provide a wide range of services for public sector clients. Our experienced teams are specialists in working within occupied properties, ensuring that there is minimal disruption to residents and communities. We collaborate with community and social value specialists to deliver long lasting benefits for all. Job Description Join the thriving and dynamic UI Social Infrastructure team in Brentwood! As a rapidly growing business, we are excited to welcome a new Senior Quantity Surveyor to contribute to our success. If you're looking for a long-term career opportunity with a Main Contractor, where you can develop your skills and be part of an industry-leading organisation, this role is for you. You are to be the commercial lead on a long term partnering framework and be responsible for the commercial success of the projects whilst adhering to commercial administration procedures. To promote and deliver a collaborative environment with both the client and throughout the management of the subcontract / supply chain account. Pre-contract The preparation of tenders as directed including checking of quantities, scope and programme. Compile tender event schedule for pricing. Analyse Subcontract tender quotations for exclusions and conditions and compile tender offering to client.(minimum 3 quotes) Adhere to internal settlement gateways prior to tender return release. Advise client on tender qualifications, allowances and ensure pricing is inline with Partnering Framework. Project delivery Co-operate and work in partnership with the project team to ensure consistent delivery of successful projects in order to support the achievement of business unit objectives and to deliver target margins. Support the Operations Manager to ensure that all significant project issues and correspondence and all necessary contractual processes have been observed, notices issued, records kept and documents stored by the team to protect the company’s position, seeking advice from the Commercial Manager where necessary Provide advice to the management team on contractual, valuation and measurement matters. Procurement Prepare and implement the project procurement strategy with Operations Manager Support the Group Procurement Department buying deals by ensuring they are communicated to subcontractors at tender stage and applied at order stage Chair subcontract interview meetings in association with Operations team Prepare subcontract enquiries including site measurement and formulating the tender list in consultation with the wider management team along with subsequent analysis and assessment of subcontract quotations. Negotiate sub-contract packages to deliver the most favourable outcome for the company. Draft and place sub-contract orders as and when authorised and ensure no subcontractors commence on site without a subcontract order fully completed. Main Contract Support the Operations Manager in providing monthly reports to the Client, ensuring that such reports contain accurate forecasts of our rolling draft final account, full information concerning variations and record contractual notices and reporting. Develop & maintain close relationships with client, consultants & subcontractors to continuously improve customer experience, improve our Company position and obtain repeat & negotiated business. Evaluate submit and agree the price of C.V.I's and contract Instructions provisional sums, demonstrate value for money etc Prepare and agree monthly valuations with the clients representative and ensure same are invoiced, paid, in full and on time Ensure that any agreement with client representatives is documented Ensure that adequate records are kept in respect of any future claims. Prepare and submit alternative proposals for material and specifications to the client for approval Site Overhead costs and advise the Operations Manager on action to be taken to remedy over-expenditure with client. Prepare and agree quarterly open book audits (cost and value reconciliation) with the clients representative and reach final account position yearly. Prepare and once approved by line manager submit all necessary contractual claims Subcontract Prepare and negotiate interim valuations and final accounts including all necessary measurement as well as making sure that any agreement of variations with supply chain is documented. Measure, value, negotiate and check as necessary all subcontract interim and final account applications and process all associated payments in accordance with the Construction Act and/or other prevailing legislation Inform the Commercial Manager of any possible claims by subcontractors and prepare and/or seek direction in preparing any necessary documentation/correspondence to protect the Company’s interests. Prepare response to any claim for loss and expense, after liaison with their line manager Financial Having full project(s) profit and loss accountability Competent use of company cost system Manage the CVR process, in conjunction with the Operations Manager, understanding and accurately forecasting project values, costs & margins against the target margin and profit plan, and agreeing changes and solutions with the Contracts / Project Manager prior to implementation Forecast cash on an accurate and timely basis, ensuring that the cash position of the project is maximised without compromising our contractual arrangements and relationships with either customers or subcontractors & suppliers Ensure profit plans are understood for each scheme/project and monitor and deliver on agreed areas and work on identifying further areas for recovery. Raise alarm signals to the Commercial Manager when the contract is straying outside the cost and profit parameters. Use best endeavours and seek to maximise margins in co-operation with the Operations Manager. Monitor preliminaries / site management costs and advise the Operations Manager on action to be taken to remedy over-expenditure. Prepare and present commercial elements at the site Monthly Contract Review Meeting Legal / Dispute Assist in the preparation of ‘claims’ or other means of dispute management to correct an imbalance of cost and value. To include drafting and sending contractual letters and supporting information. Study contract documents and advise on onerous conditions therein including the preparation of briefing notes for Operations Manager. Upon receipt of contract, ensure that comparison of contract documents with tender documents is carried out and advise on any anomalies as well as ensuring that terms are in line with House Rules. Other Manage all of the People responsibilities for your team including undertaking and monitoring the completion of Performance & Development Reviews, supporting and coaching team members to achieve both individual and business objectives. Attend site meeting and client meetings as necessary. Under supervision support in the collation of relevant documentation relating to insurance claims. Maintain and continuously improve commercial /legal/contractual awareness. Knowledge of and compliance with Group Delegated Authorities and Contracts Process. Ensure compliance with document control system Involvement in community engagement activities within and outside normal working hours Working in one or more locations as required Any other duties assigned. Qualifications • BSc in Quantity Surveying or similar commercial related course, • Professional qualification MRICS or MCIOB desirable, • Good data interrogation skills, • Line Management experience, • Commercial Awareness with good legal/contractual knowledge and experience, • Experience of Management accounts, • Proficient in Microsoft office particularly Excel, Access and keen to extend knowledge on software packages, • Commercial contracting experience, • Re-measurement skills, • Previous experience in construction or similar sector, • Valid driving licence, • CSCS card at appropriate level, • Take responsibility for own development

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone., • In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system., • Please let us know about any accommodations you may need to participate in our recruitment process., • Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed., • This job posting is for applications within the following locations: Dartford / Lewisham / Gravesend

Deputy Manager | Lakeside | Up to £36,000 + Benefits Zachary Daniels is excited to be recruiting for a Deputy Store Manager position with a thriving retail business. This is a fantastic opportunity to lead a high-performing retail store, drive sales, and deliver an outstanding customer experience in a fast-paced retail environment. The store is going through an exciting period of change with flagship status. They are looking for an operationally strong retail leader to complement the existing team.Deputy Store Manager Benefits • Genuine opportunities to develop and progress within a successful retail business., • Enjoy discounts on products., • Lead all aspects of retail store operations, ensuring success across sales, service, and team development., • Drive sales performance, customer engagement, and profitability., • Recruit, train, and develop a motivated team to deliver exceptional service., • Oversee stock management, merchandising, and store presentation to company standards., • Manage staff scheduling to maintain efficiency and service levels., • Analyse store performance and report key metrics to senior management., • Experience as a Deputy Store Manager or in a similar retail leadership role., • A proven track record of achieving KPIs and driving commercial success., • Strong leadership skills with the ability to develop and motivate a team., • Excellent communication and customer service skills. BH35932

As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners-Brakes/Sysco. This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our customer

Sales Manager (Dartford) In support of a privately owned and successful SME UK based manufacturing Group, a new role of Sales Manager is required to support the growth of new and existing business by developing existing accounts and attracting new customers. Working closely with their Dartford manufacturing site on a hybrid basis as required, you will need a good knowledge of precision machining and manufacturing. The Sales Manager is responsible for winning profitable new business and developing existing customer relationships inside and outside of the aerospace sector, while owning and managing the complete sales process from initial enquiry through estimating, quotation, and order conversion. It is accountable for generating a consistent pipeline of qualified enquiries through a combination of direct business development and targeted marketing activities. This is a senior, hands-on commercial role combining business development, customer management and technical estimating, ensuring that all quotations are accurate, commercially robust, delivered on time and aligned to agreed margin and capacity targets. Specifically: Sales & Business Development Actively identify, pursue, and secure new business opportunities aligned to site capability, capacity and strategic objectives Develop and grow existing customer accounts through structured account management and regular engagement Represent the business professionally with customers, at meetings, site visits, and industry events Work with senior leadership to support delivery of short, medium, and long-term sales growth plans End-to-End Sales Process Ownership Own the full sales lifecycle from RFQ receipt through to quotation issue and order handover Ensure customer requirements are clearly understood, challenged where appropriate, and translated into accurate quotations Maintain full visibility of the sales pipeline, conversion rates, and forecasted order intake Estimating & Quotation Management Lead and manage the estimating and quotation process, ensuring accuracy, consistency, and commercial discipline Produce or oversee detailed costing models including cycle times, materials, subcontract processes, and overhead recovery Ensure quotations meet agreed margin targets and are issued within defined turnaround times Liaise with Supply Chain, Engineering, and Operations to obtain accurate technical and cost inputs Ensure all quotation data is fully documented, auditable, and compliant with internal procedures and customer requirements Manage the Commercial Review element of Contract Review process when a new PO is won. Ensuring details are as per our quotation and liaising with the customer where necessary Performance Management & Reporting Monitor and report sales performance, quotation performance, pipeline health, and conversion metrics Provide regular updates to the Managing Director on performance, risks, and opportunities Analyse sales and quotation data to identify trends, constraints, and improvement opportunities Systems, Process & Compliance Maintain accurate and up-to-date records within the CRM and associated systems Act as process owner for the sales and quotation workflow, ensuring procedures and work instructions remain current and effective Address and close any non-conformances relating to the sales or estimating process Ensure compliance with AS9100 requirements and internal quality standards Team & Cross-Functional Leadership Lead, support, and develop the Internal Sales / Estimating resource at site level (where applicable) Manage workload planning, holidays, and performance reviews for direct reports Act as the primary commercial interface between customers and internal departments Support continuous improvement initiatives including LEAN and 5S where relevant to the sales function. Marketing and Brand Development Develop, implement and manage a site-level marketing strategy aligned to overall business growth objectives Take ownership of the Company's online presence, including its website and LinkedIn account, ensuring content is current, professional and reflective of the Company's capabilities. Create and publish regular updates to promote our expertise, projects and successes Work with internal stakeholders to identify and develop case studies, technical content and customer success stories for external promotion Monitor and analyse the effectiveness of marketing activity, including engagement levels, lead generation and conversion into enquiries Identify opportunities to enhance the Company's market presence, including industry events, exhibitions and digital channels. Plan, organise and coordinate the Company's present at industry exhibitions and trade shows, including stand planning, logistics, promotional materials and post-event follow to maximise return on investment To support this role, you will need: Proven experience in a senior sales, commercial and/or estimating role within a precision engineering or manufacturing environment Strong understanding of machining, manufacturing processes and technical drawings - specifically around turning Demonstrable experience producing or managing detailed engineering quotations Commercially astute, with a strong focus on margin, risk and order quality Excellent communication skills, able to engage confidently with customers and senior stakeholders Highly organised with the ability to manage multiple RFQs and priorities simultaneously Strong analytical capability with confidence using CRM systems and sales data High level of professionalism, integrity, and customer focus Desirable Experience working to AS9100 or equivalent aerospace / regulated standards Experience managing or mentoring sales or estimating teams Working knowledge of LEAN and continuous improvement principles With a willingness to travel to customer locations as required in the UK, this is an ideal role for a growth focused individual. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Job Title : Senior Fitness Advisor Hours : 40 hours per week Rate of Pay : £13.70 per hour Location : Chafford Hundred Are you a fitness professional with a passion for helping others achieve their health goals? Do you have the expertise and leadership skills to elevate our fitness programs? Bannatyne Group, a premier name in health and wellness, is seeking a dedicated Senior Fitness Advisor to join our team. If you're ready to lead by example and inspire others, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Senior Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Lead, mentor and support Junior Fitness Advisors, ensuring a culture of continuous learning and professional growth. Liaise and support the Fitness Manager. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness, and if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) It would also be beneficial if you had experience of guiding, managing and motivating teams to bring collective success. Why Bannatyne? Bannatyne Group is committed to excellence in health and wellness. As a Senior Fitness Advisor, you'll have the opportunity to help support a team, inspire members and make a significant impact on their health journeys. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to lead and inspire others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry, supplying UK Retailers with the best produce from Worldwide Growers. As Account Manager, this position is a fundamental part of the successful supply of product to key customers. The successful Commercial / Account Manager will work closely with the senior team to meet customer demand and offer & deliver the highest standard of customer satisfaction to key retail accounts. This is a pivotal position at a crucial and exciting time and offers a commercially driven individual the opportunity to become part of the passionate commercial team and support the success of the business going forward. Responsibilities include; Build honest and strong relationships with key commercial contacts, offering market leading category management Work as part of the team to ensure commercial expectations are met with outstanding service levels achieved Manage and develop large product categories with retail customers Manage and achieve sales, volumes, and service targets We require; Ability to work within a demanding environment, whilst maintaining a high level of customer service Experience gained within a comparable role, having managed key retail customer accounts Confident, passionate, commercially driven individual, with a positive approach Fresh Produce experience, ideally within a Fruit category This is a fantastic opportunity for an individual who is seeking a comparable role or an individual who is now seeking their next step within a commercially focused career. Location: Kent Salary; Competitive, dependent on experience + Benefits

Are you ready to take your career to the next level in a dynamic and innovative manufacturing environment? This is your chance to join a company with over 60 years of experience, specialising in precision engineering across industries such as Aerospace, Communications, Energy, Defence, and Oil & Gas. As a Finance Manager within a manufacturing environment, you'll play a critical role in shaping the financial and commercial success of two UK manufacturing sites, driving strategic decisions and making a tangible impact on business performance. This opportunity offers not just a job, but a platform to grow into a senior leadership position, working alongside a team committed to excellence and innovation. What You Will Do: • Lead the creation and management of annual and multi-year budgets across two manufacturing sites, ensuring financial performance aligns with strategic goals., • Conduct detailed cost analysis for manufactured parts, ensuring accurate pricing, margin control, and strategic decision-making., • Collaborate with the sales team to support customer pricing, quotations, and commercial negotiations, strengthening key relationships., • Support the Board with long-term planning, investment cases, and commercial strategy, presenting financial insights and recommendations., • Mentor finance staff, implement forecasting tools, and contribute to building a high-performance finance function across multiple locations., • Work with suppliers and service providers to negotiate cost-effective solutions and improve financial efficiency. What You Will Bring: • Proven experience in commercial finance, financial operations, and cost analysis within a manufacturing or engineering environment., • Strong P&L management skills with a track record of improving gross margin performance., • Possess accounting qualification (ACCA, CIMA, ACA)., • Advanced Excel skills and familiarity with financial systems such as Sage, Xero, or SAP., • Exceptional communication and negotiation skills, with the ability to influence stakeholders and build strong relationships., • A driving licence is essential, as the role requires travel between the Dartford and Tewkesbury sites. This role is pivotal in driving the financial and commercial success of the company, ensuring accurate costings, strategic pricing, and robust financial governance. With a focus on innovation, precision, and customer satisfaction, the company is committed to delivering high-quality products and exceptional service levels. This is your chance to join a forward-thinking organisation where your expertise will directly contribute to its growth and reputation as a leader in precision engineering. Location: This position is based in Dartford (office based) with travel to the other site in Tewkesbury, offering the opportunity to work in well-established manufacturing facilities with a rich history of excellence. Interested?: Don't miss the chance to elevate your career as a Commercial Finance Manager in an environment that values innovation, expertise, and leadership. Apply now to make your mark in this exciting role! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Deputy Manager | Lakeside | Up to £36,000 + Benefits Zachary Daniels is excited to be recruiting for a Deputy Store Manager position with a thriving retail business. This is a fantastic opportunity to lead a high-performing retail store, drive sales, and deliver an outstanding customer experience in a fast-paced retail environment. The store is going through an exciting period of change with flagship status. They are looking for an operationally strong retail leader to complement the existing team. Deputy Store Manager Benefits Genuine opportunities to develop and progress within a successful retail business. Enjoy discounts on products. Work in a collaborative and positive environment where your contributions are valued.Key Responsibilities as a Deputy Store Manager Lead all aspects of retail store operations, ensuring success across sales, service, and team development. Drive sales performance, customer engagement, and profitability. Recruit, train, and develop a motivated team to deliver exceptional service. Oversee stock management, merchandising, and store presentation to company standards. Manage staff scheduling to maintain efficiency and service levels. Analyse store performance and report key metrics to senior management. Maintain high standards of compliance, health & safety, and operational excellence.What We're Looking For: Experience as a Deputy Store Manager or in a similar retail leadership role. A proven track record of achieving KPIs and driving commercial success. Strong leadership skills with the ability to develop and motivate a team. Excellent communication and customer service skills. Commercial awareness and the ability to make data-driven decisions. This is an excellent opportunity for an experienced Deputy Store Manager looking to take on a new challenge within a thriving retail business. Whether your background is in fashion, lifestyle, homeware or another retail sector, we'd love to hear from you! Please Note: Unfortunately, we are not able to support sponsorship to work in the UK at this time Deputy Manager | Lakeside | Up to £36,000 + Benefits BH35932

Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Background in Customer Success, Solutions, Implementation or Technical Account Management. Building a genuinely best-in-class product transforming how businesses handle c

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Customer Success | SaaS | Cybersecurity | Application Security | DevSecOps | Enterprise Sales | Account Management | ARR

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. You'll be responsible for ensuring customers are successful while also identifying

Enterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100032# DescriptionTrintech is an award-winning AI driven Fintech SaaS organisation and we are s

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

A global technology company is looking for a Customer Success Manager to drive adoption and engagement with legal products. The successful candidate will onboard clients, develop tailored use cases, and ensure optimal customer satisfaction. A law degree or significant legal experience is required, a

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Proven experience as a Customer Success Manager.

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Influence product roadmaps by surfacing customer insights and trends. Evolve the di

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

This role requires at least 10 years of experience in Strategic Client Success or related fields. A leading technology firm in the United Kingdom is seeking an experienced professional for a full-time position focused on driving client success.

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

A dynamic hospitality tech company in London seeks a Senior Customer Success Manager to manage about 100 SMB customer accounts. The role involves driving customer satisfaction and retention while collaborating closely with multiple stakeholders.

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

Customer Success at DG owns all post- sales customer engagement. Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. We’re looking for an experienced Custo

Manage relationships with customers’ maintenance and operations teams as well as senior stakeholders driving strategic transformation. Customer Implementation Manager. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system.

This role reports to our Customer Success Manager and is part of the wider Sales team. Your success will be measured by customer retention and revenue growth across our SaaS accounts. In practice, that means defining what success looks like for our customers, identifying risks early, and finding way

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands. The role focuses on managing client relationships, driving revenue growth, and ensuring successful execution of marketing strategies.

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

Customer Success Manager, EMEA. Collaborate with internal team closely, including peer Account Executives, Customer Success, Enablement and Onboarding, and Service Delivery teams, to deliver exceptional value during the acquisition process. Some experience in a sales focused Customer Success role a

As a Customer Success Manager at Send, you’ll play a pivotal role in helping our customers realise measurable value from our platform while driving long‑term growth and retention. The Customer Success Manager Role. What You’ll Be Doing as a Customer Success Manager.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Principal Customer Success Manager (UK-Based Remote

A global financial services company is seeking a Senior Technical Account Manager to support third-party index data. The company values innovation and is committed to delivering exceptional customer service.

We hire people with unique identities, backgrounds, and perspectives—this balance‑for‑the‑better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful environment that pushes norms to create

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Understand and advise customers’ priorities with Contentful, capture and commu

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. Understand customers' business objectives, KPIs, and success metrics to develop success plans that drive engagement, product adoption,

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Support the full customer journey from onboarding to renewal and expansion.

Define and track success metrics with Marketing Ops and Customer Success. The Senior Customer Marketing Manager will own the execution of onboarding, adoption, expansion, and advocacy initiatives. Senior Customer Marketing Manager.

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. Ensure a smooth transition from Sales to Customer Success by sup

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). We are a small, growing company and our team deeply

A software solutions provider is seeking a Strategic Customer Success Manager in London to enhance customer onboarding, retention, and growth. The ideal candidate has customer-facing experience, strong analytical and problem-solving abilities, and excellent communication skills. In this role, you'll