Senior customer success manager jobs in GraysCreate job alerts

Vacancy Ref: EM0491 Role: Business Manager Industry: Cable / Electrical Wholesale Location: Dartford Overview: Are you a motivated, business-savvy professional eager to create something from the ground up? Our client is launching a new venture and is seeking a Business Manager to spearhead its growth. This is a fantastic opportunity to take full ownership of a new enterprise—defining its direction, developing its customer network, and leading it toward lasting success. Package / Benefits: • Negotiable salary DOE • Company Car • Laptop & Mobile Phone • Bonus scheme • Pension scheme • 25 days holidays + bank holidays • Private Health Insurance Responsibilities: • Lead the development and growth of a new business division from the ground up • Develop a team to work alongside • Drive sales strategy, customer acquisition, and long-term account management • Identify and develop new opportunities within the target market • Oversee day-to-day operations, budgeting, and team development as the business grows • Collaborate with senior leadership to shape commercial strategy and future expansion • Analyse market trends and identify new business opportunities Skills / Experience: • Proven sales or management experience from one of the following backgrounds: Electrical Wholesale, Fastenings & Fixings, Cable Management • Excellent relationship-building and negotiation skills • Driving Licence • A hands-on approach and the drive to make a lasting impact in a fast-paced environment • Excellent communication and interpersonal abilities If you’re ready to take ownership of a new challenge and lead a business to success, we want to hear from you. All applications are dealt with in the strictest of confidence. Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please visit our website

We currently offer a fantastic opportunity to join a successful Fresh Produce supplier, who are at the forefront of their product categories within the industry, supplying UK Retailers with the best produce from Worldwide Growers. As Account Manager, this position is a fundamental part of the successful supply of product to key customers. The successful Commercial / Account Manager will work closely with the senior team to meet customer demand and offer & deliver the highest standard of customer satisfaction to key retail accounts. This is a pivotal position at a crucial and exciting time and offers a commercially driven individual the opportunity to become part of the passionate commercial team and support the success of the business going forward. Responsibilities include; Build honest and strong relationships with key commercial contacts, offering market leading category management Work as part of the team to ensure commercial expectations are met with outstanding service levels achieved Manage and develop large product categories with retail customers Manage and achieve sales, volumes, and service targets We require; Ability to work within a demanding environment, whilst maintaining a high level of customer service Experience gained within a comparable role, having managed key retail customer accounts Confident, passionate, commercially driven individual, with a positive approach Fresh Produce experience, ideally within a Fruit category This is a fantastic opportunity for an individual who is seeking a comparable role or an individual who is now seeking their next step within a commercially focused career. Location: Kent Salary; Competitive, dependent on experience + Benefits

We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for Nationwide Platforms you will work within a busy depot to inspect, repair and maintain our machines ensuring that they are ready for use by our customers. Our machines are powered access machines such as booms and scissor lifts but don't worry full training will be given. So, providing you have a great attitude and are willing to learn plus have some mechanical/ electrical engineering experience behind you then this could be the role for you. In reward we can offer you a competitive salary, life assurance x2 contractual salary, Westfield health care plan, 25 days holiday and a pension. Working hours are Monday - Friday 8am - 5.30pm. Responsibilities include: - Support the Senior Service Engineer in the effective running of the Depot workshop within the region. Carry out pre-delivery inspections (PDI) of machines at client premises and at depot as required, and in conformance with manufacturer's specification, company policy and the regulations affecting the use. Ensure that there is no deficiency or defect likely to affect the safe working of a machine. Notify appropriate manager of any defective or unsafe equipment. Repair machines at depot or on site as required to ensure conformance with manufactures specification and company policy. To complete planned maintenance activities including maintaining the appearance of the fleet to corporate standard. Handover machines to customers and familiarise customers with safe machine operation in accordance with company procedures. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required. Accurately complete all relevant paperwork including engineer's report, off hire, pre/delivery inspection and service sheets. Update system on machine status change i.e. PDI carried out, Machine under repair, 6 monthly statutory Inspection completed. About you: - Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent. Experience in diesel engineering, auto electrics, hydraulics and diagnostics fault finding. Have a mature outlook and the ability to prioritise tasks and work well under pressure. Understand the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

Job Title: Sales Manager Location: Grays - Essex, Kent, East Sussex, Herts, East and North London Salary: Competitive - depending on experience Sales Representative - £38K - £48K Senior Sales Managers - £50K-70K National Sales Manager - £70K-£85KJob type: Full Time - Permanent Are you ready for your next role in a successful, progressive company with fantastic career development opportunities? We're looking for the very best talent to join us at this exciting time in our journey, as we continue to strengthen our market leader position by providing an even better customer experience. Would you like to be part of this? We have an exciting new role for a Business Development Representatives who will be responsible for maximising profitable revenue across all income streams by winning new Territory Sales business and retaining and developing existing business. Key Responsibilities: To manage and grow revenue from a portfolio of existing customer accounts. Develop new business opportunities within a defined geographic territory. Maintain and grow revenue at site, office and project level within a defined geographic territory. Support National Accounts with local representation at Site, Office & Project level within defined geographic territory as necessary.You will be responsible for covering the Grays, Essex, Kent, East Sussex, Herts, East and North London areas in this role. What can we offer you in return? You'll be joining a highly successful independent powered access company, one of the largest independent hire companies in the UK. An excellent package including all the expected benefits a Salesperson can expect, plus a generous holiday entitlement and good pension package. About You: If you join the team, we'll provide you with everything you need and ensure you are equipped for success. We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role, you will bring the following skill-set and behaviours: Experience of developing effective customer relationships, generating real business growth and winning and developing new business. Experience of plant hire or construction industry (beneficial but not essential) Track record in delivering clear and measurable improvements. Excellent influencing and negotiation skills, superior networking skills. Strategic approach with the ability to balance day to day activities with a focus on delivering long term objectives. Innovative approach with the ability to move quickly in order to exploit business opportunities. High level of personal drive and motivation for achieving stretching targets. Full driving Licence Computer literate Available out of hours for customer entertainment when requiredBenefits: Competitive salary Mobile / Laptop Pension 23 days a year holiday plus bank holidays Private healthcare Company CarHow to Apply: Interested candidates are invited to submit their CV. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive value

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. Customer Success Manager (CSM). Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices.

We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. Familiarity with customer success platforms. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable

To support that growth, we’re hiring a Customer Success Manager focused on. Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role. We’re looking for someone who combines strong relationship-building skills with the structure, judgement,

Success Planning: Develop and implement joint success plans with customers that map out milestones, desired outcomes, and KPIs, ensuring alignment with the customer’s long-term business strategy. Customer Advocacy: Serve as the customer’s advocate within Vendavo, influencing product development

Customer Success Manager, Project Manager or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. After three months, you’ll independently own

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

Customer Success team through knowledge sharing, process improvements, and mentoring. A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. Build a deep understanding of client business models, tipping policies, and success metri

Customer Success, Client Services, or Customer Success at a SaaS organization. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. A self-starter who is passionate about enhancing the customer experience; you take pride in demon

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Cross-Functional Partnership

Collaborate directly with the Account Manager (AM) to manage a portfolio of customers and partner on value creation, with the joint goal of driving successful customer renewal and account growth. Working in close partnership with Account Managers, this role focuses on enabling customers to achieve t

Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion. You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team

We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the r

Meet with our Senior Manager of Customer Success, EMEA. Senior Customer Success Manager. It is with that in mind that Beyond is looking for a Senior Customer Success Manager I to join our growing team.

We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based). Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. Build client Success Plans that tie to real-world business outcomes.

Customer Success Manager - ERP Software - Remote / Midlands. Experience in customer-facing account management, customer success, or client service roles. You'll have exposure to a rapidly evolving ERP product and a clear path for progression into senior customer success or account management roles.

The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Senior Customer Success Specialist - Technical Account Manager. Customer Success, Account Manager, Pre-Sales Support, etc.

Are you looking to join one of the fastest-growing analytics companies? Do you want to get deeply immersed with our growing list of customers? Are you ready to find new growth paths for the company? Do you want to “roll up your sleeves” when a customer needs help to drive an issue to re

We are seeking a proactive and customer-focused Customer Success Manager. Build strong relationships with customers to understand their goals and ensure their success. Salesforce, HubSpot) and customer success tools (e.

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team!. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry tren

As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their b

Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership. Experience with SaaS methodologies and customer success frameworks. Intradiem’s intelligent automation solution for customer serv

As a Customer Success Manager (CSM), you’ll ensure our customers achieve meaningful outcomes while also helping Mural Health refine and scale how we deliver value. Capture and communicate customer feedback, case studies, and success stories to drive internal improvements and customer advocacy. Acc

As Customer Success Manager, you’ll be the operational heartbeat of the business, responsible for:. Customer Success Manager – European Wholesale (Lingerie & Fashion). We are looking for an experienced and detail-oriented Customer Success Manager to lead day-to-day operations for a growing Europ

Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate