Senior customer success manager jobs in BarnsleyCreate job alerts

High earnings potential and broad addressable market opportunity will attract an experienced SaaS Account Manager to this Fintech SaaS provider to uncover new business sales opportunities for financial services software with mid-market and enterprise organisations. This is a well-established financial technology services provider with an ever-evolving SaaS platform. Of course, this platform has AI embedded. This is a land and expand Account Manager role with new logo acquisition required. There is opportunity to hunt for new business within a portfolio of existing accounts. The role is highly autonomous, identifying and engaging with senior operations, project managers, IT and finance directors within B2B and B2C organisations in the UK and overseas. The Organisation: • A Fintech SaaS provider using AI technology to plug gaps in customer journeys to increase revenues and drive efficiency for many organisations, • Huge growth opportunity for this technology within numerous mid-market and enterprise verticals, • Very strong use case and demonstrable ROI for this SaaS solution, along with numerous case studies and reference sites, • Excellent support from marketing, internal lead generation and partner network to add opportunities to the top of the sales funnel, • A flexible, supportive, culture that rewards success, • Privately owned, highly entrepreneurial, always innovating their SaaS platform, strong history of growth, • Career pathways for future progression, • Hybrid Office/Home working culture The Person: • Minimum of 3 years experience in SaaS sales, covering both new logo acquisition and selling new solutions into existing accounts. A hunter as well as a farmer, • Experience of planning and executing targeted Account Based Selling methodologies as well as new logo penetration, • Proactive, resourceful, determined and capable of building trusting relationships at all levels with numerous different prospect personas, • Must have a demonstrable record of success in both New Business sales and Account Manager revenue growth. Winning deals worth £15k ARR - £50k ARR, • Experience of Selling Fintech SaaS solutions would be highly desirable, • Experience of hybrid working or working from home is preferable. Working from the office in South Yorkshire is possible This is a privately owned, growing business with significant financial backing. Your achievements will be recognised and well rewarded. The package includes a Basic salary of approximately £35,000 to £40,000 with OTE of £70,000 to £80,000. There will be no cap on earnings. There is huge potential for career development within this entrepreneurial organisation. The package could be flexible for an exceptional Fintech Account Manager. Applications are invited from Account Managers that match the above description and are both based in the UK and eligible to work in the UK. Autus HR has been contracted to search for, assess and select Sales Professionals who will be successful in this role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities. For further information please contact Paul Roberts

Broad addressable market opportunity and high earnings potential will attract an experienced SaaS Account Manager to this Fintech SaaS provider to uncover new business sales opportunities for financial services software with mid-market and enterprise organisations. This is a well-established financial technology services provider with an ever-evolving SaaS platform. Of course, this platform has AI embedded. This is a land and expand Account Manager role with new logo acquisition also required. There is opportunity to hunt for new business within a portfolio of existing accounts. The role is highly autonomous, identifying and engaging with senior operations, project managers, IT and finance directors within B2B and B2C organisations in the UK and overseas. The Organisation: • A Fintech SaaS provider using AI technology to plug gaps in customer journeys to increase revenues and drive efficiency for many organisations, • Huge growth opportunity for this technology within numerous mid-market and enterprise verticals, • Very strong use case and demonstrable ROI for this SaaS solution, along with numerous case studies and reference sites, • Excellent support from marketing, internal lead generation and partner network to add opportunities to the top of the sales funnel, • A flexible, supportive, culture that rewards success, • Privately owned, highly entrepreneurial, always innovating their SaaS platform, strong history of growth, • Career pathways for future progression, • Hybrid Office/Home working culture The Person: • Minimum of 3 years experience in SaaS sales, covering both new logo acquisition and selling new solutions into existing accounts. A hunter as well as a farmer, • Experience of planning and executing targeted Account Based Selling methodologies as well as new logo penetration, • Proactive, resourceful, determined and capable of building trusting relationships at all levels with numerous different prospect personas, • Must have a demonstrable record of success in both New Business sales and Account Manager revenue growth. Winning deals worth £15k ARR - £50k ARR, • Experience of Selling Fintech SaaS solutions would be highly desirable, • Experience of hybrid working or working from home is preferable. Working from the office in South Yorkshire is possible This is a privately owned, growing business with significant financial backing. Your achievements will be recognised and well rewarded. The package includes a Basic salary of approximately £50,000 to £60,000 with OTE of £80,000 to £100,000. There will be no cap on earnings. There is huge potential for career development within this entrepreneurial organisation. The package could be flexible for an exceptional Fintech Account Manager. Applications are invited from Account Managers that match the above description and are both based in the UK and eligible to work in the UK. Autus HR has been contracted to search for, assess and select Sales Professionals who will be successful in this role. Due to the specific requirements of this role, only a small percentage of all applications will be invited to progress through the process, however we will respond to every application we receive. Not being successful for this role does not exclude you from applying for other opportunities. For further information please contact Paul Roberts

Customer Success Manager EMEA with:-. I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

We are working with a high-growth Microsoft Partner seeking a commercially driven Customer Success Manager with deep Dynamics 365 Customer Engagement (D365 CE) and system integration experience. This is both a new business and customer success role, focused on winning new logos while also managing a

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. You will be part of a new and growing Customer Success Unit, with real influence over how the team and function develop. If you care about ser

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales. Leading strategic conversations and QBRs with senior stakeholders.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. This helps customers recover lost retirement savings while enabling institutions to increase assets under manag

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Building a genuinely best-in-class product transforming how businesses handle c

Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned c

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned c

A leading security compliance platform in London is looking for a Customer Success Manager to enhance customer value and drive adoption of the platform. Ideal candidates should have extensive experience in customer success and security/compliance, alongside strong communication skills. The role invo

Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet'

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntas

A leading global software company is seeking a Customer Success Manager to manage UK & EMEA accounts. You will directly influence customer satisfaction and success in a hybrid work environment based in London. Candidates should have 2-3 years of Customer Success or similar experience, excellent stak

Customer Success Manager - Job Description. You will own and nurture relationships with key customers across Europe and Egypt, driving long-term engagement and value through partner-style marketing, storytelling, and customer engagement. Continuously improve customer success processes and playbooks,

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

Customer Implementation Manager. Manage relationships with customers’ maintenance and operations teams as well as senior stakeholders driving strategic transformation. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system.

A leading technology firm in Greater London is seeking a Strategic Customer Success Manager to ensure customers realize their investment value. Responsibilities include managing a portfolio exceeding £100k in revenue, developing customer growth strategies, and fostering internal collaboration to im

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

Senior Enterprise Customer Success Manager. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our exi

A cybersecurity company is seeking a Customer Success Senior Manager to lead and mentor a team while managing high-value accounts. This role involves strategic oversight of customer success activities, ensuring clients integrate software into their security framework. The ideal candidate has over 6

Responsibilities:*** Building & Fostering Strong Relationships – Be the technical interface between the customer and internal departments by developing deep relationship with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success* **Becoming

A leading AI advertising company in the UK is looking for a Customer Success Manager/Account Manager to drive client success and manage campaigns. This pivotal role demands a client-centric approach with a minimum of 4 years in account management or customer success.

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

The Mid‑Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross‑functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do fro

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

Collaborate with local and global customer success management teams to identify and implement process improvements to enhance customer experience and product utilization. We are seeking a Senior Customer Success Specialist to join our CPESG team, focused on delivering exceptional outcomes for client

A leading financial technology company in Greater London seeks a Customer Success representative.

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Proven experience as a Customer Success Manager.

Strong senior stakeholder management skills and professional presence, with ability to build "business partner" relationships with senior customers across Bain practices, regions and Global Business functions. The Senior Specialist will be responsible for the successful end to end delivery of extern

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

Technical Customer Success Manager. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technic

As this newly created role as Senior Product Manager for our Comms Experience team, you will lead a critical pillar of the UW customer tech stack. We are looking for a Visionary & Execution-Oriented leader who can define the future of digital engagement while acting as a Customer-Centric Advocate to

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Lead effective and consistent customer Business Reviews based on the defined bus

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Proven record of maintaining strong relationships with senior members of client org

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. Senior

The Customer Success Manager is a crucial ambassador for our clients. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

Customer Success Manager, EMEA. Collaborate with internal team closely, including peer Account Executives, Customer Success, Enablement and Onboarding, and Service Delivery teams, to deliver exceptional value during the acquisition process. Manage the sales process from initial contact to contract n

A growing HR tech company is seeking a Senior Customer Marketing Manager to design and execute marketing programmes that enhance customer adoption and retention.

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. This is a job that Jill, our AI Recru

Equally comfortable liaising with C-level clients, you’ll drive value across each customer account within your territory by increasing adoption, growing revenue, enabling and procuring customer advocacy – all with a keen eye to retention. You will be accountable for managing the success of the f

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). This role will have a meaningful hand in shaping ou