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Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

Customer Success Manager EMEA with:-. I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Key Responsibilities P&L Ownership and Strategic Leadership Lead and grow a Healthcare & Life Sciences portfolio with responsibility for $30M revenue Develop account strategies aligned with NHS and Life Sciences priorities Drive sustainable revenue through consulting-led engagements and new

As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solution

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strategies. Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and

A technology scheduling company is seeking a Customer Success Manager to manage a portfolio of customers and ensure their success through proactive engagement. With a consultative mindset and technical aptitude, you will leverage data and insights to enhance customer retention and drive growth.

A leading SaaS platform is looking for a Customer Success Manager to ensure client satisfaction and success. Ideal candidates should have over 3 years of experience in Customer Success within a B2B SaaS environment.

Lead and support the Customer Service and Product Training Manager, who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base and 2 Pre‑Sales Consultants. This new role will take ownership of the full customer journey - fr

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice. Work with the wider business at Bromcom to pro

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

As the Team Manager of Customer Success - International at Copado, you will oversee a team of Customer Success Managers (CSMs) who are the primary advocates for our EMEA & APAC customers, and ensure the successful revenue retention and customer expansion. Lead and develop a team of Customer Success

As Virtru continues to scale globally, we are recruiting an experienced and vetted Senior Customer Success Manager, Global Public Sector (UK) to serve as the leader for our customer‑facing operations with UK MOD and UK defence industry. This is a pivotal customer engagement role responsible for dr

Enterprise Customer Success Manager (Agentic Commerce). As our Enterprise Customer Success Manager, you will bridge the gap between AI data intelligence and brand growth for global FMCG giants. Lead strategic Monthly Business Reviews (MBRs) and QBRs to present Rufus/Sparky visibility insights and da

An award-winning technology company is looking for a Customer Success Manager in Dorset. In this role, you will manage accounts, identify upsell opportunities, and enhance customer satisfaction.

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Senior Customer Success Manager - Arabic Speaker. Experience successfully managing customer engagements to completion and customer satisfaction.

Engage with customers in your assigned vertical(s) in a high‑touch, multi‑threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check‑ins to drive engagement and ensure Hootsuite is deliv

We are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and Solution

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

A leading digital customer experience firm in Greater London is searching for a Customer Success Manager to cultivate long-lasting client relationships and ensure high levels of service satisfaction. The ideal candidate will have a Bachelor's degree and experience in customer success roles within di

The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identifying and understanding a customer’s adoption status and support history throughout the post‑sales cycle; determining how to incorporate these elements i

A leading eCommerce intelligence platform seeks an Enterprise Customer Success Manager to support its clients in achieving their goals. Ideal candidates will have customer service experience in eCommerce, excellent communication skills, and a proactive approach.

Confidence engaging with senior stakeholders. Motivated by purposeful impact, growth, and client success. Who builds trust naturally with senior stakeholders.

A leading data protection company is looking for a Senior Customer Success Manager to lead efforts with public sector clients in London. This hybrid role focuses on enhancing customer satisfaction and driving adoption of innovative data protection solutions.

The EMEA ISV Customer Solutions Managers team drives modernization acceleration and cloud-native transformation for AWS's most strategic ISV customers across EMEA. Codify successful ISV Agentic/GenAI patterns into reusable playbooks (reference architectures, customer journey templates, objection-han

A leading software solutions company in the UK is seeking a Strategic Enterprise Customer Success Manager to manage relationships with high-value clients in the fitness industry. This role involves upselling, driving feature adoption, and ensuring customer success. The ideal candidate has 3+ years o

A leading hospitality tech company in Central London seeks a Principal Client Success Manager to manage complex strategic partnerships. The ideal candidate will have over 7 years of experience in SaaS customer success and solid relationship management capabilities.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

We are hiring a Customer Success Manager. Develop and execute Customer Success Plans that align Jedox capabilities with the customer’s business objectives, planning processes, and transformation roadmap. Customer Success, Consulting, Account Management, or Presales within a SaaS organization.

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5-8 Customer Success Managers supporting strategi

Senior Customer Success Manager - Moveworks. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and impro

Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings. You’ll build trusted relationships, help customers ship faster, and turn every account into a success story.

The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters’ legal products. As part of our transformation, we are building a world‑class Cu

Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live. Software Customer Success Manager – Market Leader in Ed Tech. We are looking for individuals with experience of using school MIS systems — for example senior teachers, exams officers, t

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. C

We are seeking a collaborative, purpose‑driven Account Director / Customer Success Manager to lead the growth of our Consulting & Engineering Services (CES) business across NHS England, NHS Trusts, and the UK Life Sciences and Pharmaceutical sectors. Act as the senior commercial partner for CES ac

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

Customer Success Manager, to discuss your background within customer success and accounting. Customer Success Manager - Accounting,. Years of SaaS Customer Success Experience.

Support new business sales processes by presenting the value of the post‑go‑live phase and long‑term customer success. Customer Success, Account Management, or Consulting. This role combines deep customer engagement, commercial expertise, and scalable success initiatives.