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Customer Success Executive This organisation sits at the intersection of psychology, data, and technology, helping businesses make better people decisions. They’re growing their Customer Success function and are looking for someone early in their career who’s keen to learn, build relationships, and grow into a full Client Success role. Role Overview: • Location: New Malden/Hybrid (3 days on site, 2 days working from home), • Package: £30,000-£40,0000pa + development support + annual bonus + benefits, • Industry: SaaS What You’ll Be Doing: • Acting as a first point of contact for customers, offering clear, confident, and people-first support, • Supporting a portfolio of direct clients to get real value from assessment platforms and tools, • Helping with onboarding, training sessions, and early product adoption, • Responding to day-to-day questions and guiding users through the platform, • Troubleshooting basic issues and escalating when needed, • Supporting partner and reseller contacts with platform usage and processes, • Assisting with partner onboarding and enablement alongside senior colleagues, • Building trusted relationships with both clients and partners, • Spotting common themes, questions, and opportunities to improve the customer experience, • Feeding insights and feedback into Customer Success and Product teams, • Gradually taking on more ownership as you develop towards a Client Success Manager role Main Skills Needed: • 1+ years of experience within Customer Success or Support would be valued, • An individual who knows they want to build a career within Customer Success, • Strong communication and interpersonal skills, • Comfortable learning and working with SaaS platforms and technology, • Organised, proactive, and keen to build new skills, • Genuine interest in customer success and relationship-led roles, • Degree-level education, ideally in psychology or a related subject would be desirable., • Confidence engaging with customers, partners, and internal teams, • Previous experience with a customer support/success role would be advantageous. What’s in It for You: • A clear pathway into a full Client Success Manager position, • Hands-on exposure to SaaS, customer success, and consultative client work, • Ongoing coaching, mentoring, and structured development, • The chance to work with globally recognised assessment products, • A collaborative, curious culture that values personality and potential, • An environment where questions, learning, and growth are encouraged Call to Action: Curious? Apply now or grab five minutes with us to hear more. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC is one of the UK's biggest government departments. Almost everyone in the UK has some interaction with us. Each year, we collect over £800 billion from millions of people and businesses. This money helps pay for public services in the UK. Large Business (LB) is responsible for over 2,000 of the largest businesses that pay a significant proportion of the total business taxes and duties that HMRC collects. Each business has a Customer Compliance Manager (CCM) who is responsible for managing the overall relationship with the customer and all aspects of the customer's tax affairs. LB London is specifically responsible for businesses engaged in the banking and asset management sectors. LB employs tax, accountancy, audit and other specialists and works collaboratively with colleagues across HMRC in tackling risk and providing customer service. HMRC is seeking a Tax Planning Specialist to join our dynamic team, where you will play a vital role in supporting the nation through expert tax guidance and technical consultation. This position offers the opportunity to work on complex tax planning matters involving multinational groups, providing strategic advice to senior corporate tax specialists whilst engaging with major financial institutions to assess risks and deliver solutions that matter. Job description The Tax Planning Specialist serves as a technical authority on complex corporate tax matters affecting multinational groups. This role requires an individual who can combine deep technical expertise with strong stakeholder engagement skills to provide authoritative guidance on intricate tax planning arrangements. The successful candidate will act as an internal consultant to senior corporate tax specialists, providing expert analysis on corporation tax compliance and international tax issues. The Tax Planning Specialist plays a vital role in leading on all avoidance risks in the region and working with Customer Compliance Managers (CCMs) and tax specialists in identifying and developing challenges to emerging avoidance areas. In addition to leading on and raising awareness of avoidance, you will assist with working some of the most complex cases in the region. The role primarily has a direct tax focus, you will be responsible for ensuring that colleagues across Corporation Tax, Capital Gains Tax and Employer Duties are aware of the need to record avoidance and follow the avoidance handling processes. This is a technical leadership role with no line management responsibilities. Travel within UK may be required from time to time to fulfil this role. Responsibilities • Raise awareness across the region of direct tax avoidance, providing the knowledge to ensure that risks are identified, and deliver high quality relevant advice., • Act as the single point of contact between the Counter Avoidance Technical Team and caseworkers/Customer Compliance Managers for direct tax avoidance matters, liaising regularly to inform them of significant cases and emerging risks., • Lead, support, and coach International Tax Specialists, Financial Product Theme Specialists, and others working on complex avoidance risks, encouraging collaboration on unusual issues., • Provide training and support for CCMs and tax specialists to ensure avoidance issues are recognised and properly recorded early. Assist case teams with risk assessment and handling of complex avoidance cases, ensuring adherence to departmental processes., • Share best practices and knowledge within the Tax Planning Specialist national team and across the Customer Compliance Group., • Collaborate with policy colleagues to influence proposed legislation, sharing tax planning expertise and previous commercial experience to achieve optimal outcomes., • Deliver expert technical consultation on complex corporate tax planning matters to senior tax specialists within HMRC., • Engage with major banks and multinational corporations to assist case teams in the working of potential tax risks., • Analyse complex international tax arrangements, applying relevant legislation and judicial precedents., • Extensive experience in complex tax planning for multinational groups, gained either as an external adviser or in a senior in-house tax role., • Comprehensive corporation tax compliance expertise with proven technical proficiency., • In-depth technical knowledge of corporate tax legislation, including relevant case law., • Strong stakeholder communication skills, with the ability to engage effectively at senior levels., • Sound understanding of international tax and cross-border issues. • Chartered Tax Adviser (CIOT), • Advanced Diploma in International Taxation (CIOT), • AIIT (including Paper 4*), • A Consultative Committee of Accountancy Bodies (CCAB) membership qualification including:, • Institute of Chartered Accountants of England & Wales (ICAEW),, • Institute of Chartered Accountants in Scotland (ICAS), • Institute of Chartered Accountants Ireland (ICAI), • Association of Chartered Certified Accountants (ACCA), • Chartered Institute of Management Accountants (CIMA), • Post Graduate full legal qualification - in taxation matters. • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV detailing your job history and previous experiences based on how you meet the Essential Criteria, covering up to your last 5 roles (max 300 words per role), describing how you fulfilled the responsibilities and highlighting key accomplishments within each role., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Job Description Join Our Team as a Branch Manager at Bairstow Eves, Connells Group At Bairstow Eves, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders began their careers in branch roles, and we actively invest in continuous development, clear progression, and long-term careers. This Branch Manager role in South Croydon is a key leadership opportunity within one of the UK’s most successful estate agency groups. Your Role: As Branch Manager, you will have full responsibility for the performance and growth of our South Croydon residential sales team. You will lead from the front by motivating, coaching and developing a high-performing team, driving results and delivering outstanding customer experiences. You will take an active role in valuing and listing properties, building strong local relationships and embedding a culture of professionalism, progression and success. This is a hands-on leadership role with clear career pathways and long-term opportunities. What We’re Looking For: Proven experience in a leadership or management role within estate agency A strong people leader with a passion for coaching and development A track record of achieving and exceeding sales targets Customer-focused, resilient, organised and commercially minded Confident communicator with strong written and verbal skills Numerate, detail-focused and results-driven Full UK driving licence What We Offer: OTE with uncapped commission Clear, structured and supported career progression Industry-leading training and continuous professional development Opportunities to compete for Top Achievers and leadership awards Company car or car allowance A comprehensive benefits package A long-term career with the UK’s leading property services group Why Join Us: At Connells Group, we do not just talk about progression; we deliver it. We are incredibly proud of the number of colleagues who have developed their careers with us. You will join a supportive, high-performance environment where ambition is encouraged, success is recognised, and development is continuous. Ready to Take the Next Step? Apply now and take the next step in your estate agency career with Connells Group, the Home of Opportunity. Our Commitment to Inclusion: Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds. Do not meet every requirement? Research shows that women and people from underrepresented groups are less likely to apply unless they meet every criterion. If this opportunity excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group. EA06985

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