Senior customer success manager jobs in BridgwaterCreate job alerts

As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. The role starts as a strategic individual contributor position, with a clear path to help build and lead a customer success function as the bus

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The most senior member within the operations team and reporting to the Service Director, the satisfaction of our customers is the prim

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Vertus are looking for a 12 month FTC Maternity cover for The Senior Customer Service & Experience Manager. The ideal candidate will be organised, customer-focused and comfortable working with feedback and data to support service enhancements. They will also need to have experience in a customer fac

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

Senior Customer Success Manager. Senior Customer Success Manager. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward be

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build

General Manager (Business Development Manager) – Furnishing Fabrics. Strengthen major customer relationships and expand the brand’s market reach. Significant senior leadership experience in furnishing fabrics / interior textiles.

We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Proficiency with CRM systems, automation tools, and (ideally) customer success platforms. Customer Success, onboarding, support, or opera

Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention. Passionate about customer success and building long-term relationships. Play a critical role in shaping the customer journey and driving business success.

Enterprise Customer Success Manager – London. Take full responsibility for the long-term success of enterprise customers post sale, focusing on renewals and account growth. Partner with Implementation and Product teams to build insights that enhance the product experience and overall customer jour

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Requirement: Customer Success Manager. Experience Required: Customer Success Manager.

Background in Customer Success, implementation, onboarding or a similar client-facing delivery role. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Anal

Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. This is a hands-on managerial role where you will not only manage and suppor

This is an exciting opportunity for an experienced and proactive Senior Event Manager to join a centralised Event Operations team, responsible for the end-to-end delivery of a portfolio of face-to-face and hybrid events. Operating at the intersection of content, data and live experiences, the organi

Experience in Customer Success, Account Management, or similar. As a Client Success Manager, you’ll own a portfolio of employer accounts, ensuring they achieve meaningful value from Penfold. Customer Success is a growth engine — you’ll love this role.

Customer Success Manager – Enterprise. Customer Success is at the heart of that growth. Owning the full customer lifecycle from onboarding through enterprise adoption.

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Miista is a Creative first & Customer experience-oriented company for which this role is a key part of our journey towards enhancing customer engagement acro

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

A global travel advertising company is seeking a Senior Client Success Manager for a 12-month maternity cover.

A leading technology firm in robotics and AI is looking for a Customer Success Manager to enable and support customer adoption post-sales. The ideal candidate will engage with enterprise customers to ensure high retention and account growth while developing trusted relationships.

A leading HR and Payroll service provider is seeking a Customer Success Manager to strengthen customer relationships and optimize the use of HR and payroll functionalities. The role involves building trust, monitoring customer engagement, and advocating internally for customer needs. Ideal candidate

A leading subscription platform company is seeking an experienced Senior Customer Success Manager in London.

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech).

A leading healthcare technology company is seeking a Senior Customer Success Manager NHS to manage key client relationships across the NHS and private hospitals in the UK. Candidates should have strong experience in client management within the healthcare sector and the ability to engage senior stak

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

A leading cybersecurity firm in Greater London seeks a Technical Account Manager to drive success for their partners. You will ensure customer satisfaction, manage relationships, and collaborate with various internal teams to enhance customer experience.

Serve as a client advocate within the organisation, representing their interests and championing their success. Stage 3: Face‑to‑face interview with Head of Business Development and HR Manager. Stage 4 (optional): Call with our HR Manager to run through a job offer, set expectations and confirm

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers secure and accelerate their business. Customer Success, Account Management, or other post‑sales customer‑facing roles. You will

Previous experience as Customer Success Specialist, Customer Success Manager, Customer Experience Manager or business consultant. The Customer Success Manager is responsible for creating a positive experience for the customer, ultimately leading to renewal and long‑term customer satisfaction. Owns

A leading UK organization is hiring a Senior Product Manager to optimize customer and operational experiences within their expanding physical network. The successful candidate will manage user interactions, coordinate with design partners, and drive improvements based on performance data.

Customers, Customers, Customers – We win when our customers win. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction. Customer Success Manager, EMEA.

A leading cybersecurity company based in London is seeking a Customer Success Manager to be the primary point of contact for its Enterprise customers post-sale. This role involves building strong relationships with customers to ensure their success and advocating for their needs within the company.

Customer Success Managers are the trusted inbound advisors for each of their customers. HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long‑term relationships with businesses, and help their customers use software to achieve th

A leading geospatial solutions provider in the UK seeks a Customer Success Manager to establish and nurture strong relationships with commercial customers. In this role, you will facilitate product deliveries and ensure customer satisfaction. Ideal candidates will have over 5 years of customer-facin

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. What you’ll do as a Manager, Customer Success at Vanta:. Influence strategy and design

A leading SaaS provider in the United Kingdom seeks a Senior Customer Success Manager to manage key customer accounts and ensure successful software adoption. You will serve as the primary contact for customers, collaborating with internal teams to deliver exceptional service and support.

A leading global SaaS company is seeking a Principal Customer Success Manager based in the UK. You will manage a portfolio of strategic customers, ensuring their long-term success, retention, and expansion. This role demands a strong SaaS background with at least 6-8 years of experience in customer

A leading customer platform provider is seeking a UK/I Customer Success Manager in London to manage up to 200 customer relationships. This position offers opportunities to grow and help customers effectively use software to achieve their goals.

Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success t

A leading digital assets firm in Greater London is seeking a Customer Success Manager to build and maintain relationships with customers, ensuring they realize value from the TRES platform. The ideal candidate will have at least 5 years of experience in customer success or account management, along