Senior customer success manager jobs in BraintreeCreate job alerts

We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the r

The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based). Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. Build client Success Plans that tie to real-world business outcomes.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences

Customer Success, Client Services, or Customer Success at a SaaS organization. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. Build strong relationships with Bask’s customers and own the full customer lifecycle, including

To support that growth, we’re hiring a Customer Success Manager focused on. Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role. We’re looking for someone who combines strong relationship-building skills with the structure, judgement,

Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. Customer Success Manager (CSM). Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices.

Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, and Senior Leadership. SaaS account management, customer success, or enterprise sales experience with. Customer Success & Value Delivery.

Collaborate directly with the Account Manager (AM) to manage a portfolio of customers and partner on value creation, with the joint goal of driving successful customer renewal and account growth. Execute 1:many success programs to impact target customers facilitated by data and maturity of their pro

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. You become an expert in Maze

Customer Success Manager, Project Manager or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Define and execute Customer Success Plans alig

It is with that in mind that Beyond is looking for a Senior Customer Success Manager I to join our growing team. Reporting to our Manager of Customer Experience, EMEA, you will have the opportunity to manage our largest customers and those who have an outsourced revenue manager as part of our Guidan

We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. Familiarity with customer success platforms. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable

As a Customer Success Manager (CSM), you’ll ensure our customers achieve meaningful outcomes while also helping Mural Health refine and scale how we deliver value. Account Management, Customer Success, or Consulting, leading customer engagements and initiatives. Capture and communicate customer fe

Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support retention and expansion. You'll own a book of regional customers through the full implementation lifecycle, working collaboratively with the broader CS team

The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Senior Customer Success Specialist - Technical Account Manager. Customer Success, Account Manager, Pre-Sales Support, etc.

Customer Success Manager - ERP Software - Remote / Midlands. Experience in customer-facing account management, customer success, or client service roles. You'll have exposure to a rapidly evolving ERP product and a clear path for progression into senior customer success or account management roles.

Are you looking to join one of the fastest-growing analytics companies? Do you want to get deeply immersed with our growing list of customers? Are you ready to find new growth paths for the company? Do you want to “roll up your sleeves” when a customer needs help to drive an issue to re

Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform. Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate

I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. Customer Success Manager – Mid-Market & SME Growth. B2B SaaS experience in a customer-facing role, such

You do not need to be a fully established Customer Success Manager already, but any experience as a Customer Success Manager within an MSSP or MDR would also be very beneficial. Technical Customer Success Manager. Or is already working as a Technical Customer Success Manager at a Cyber Security MSSP

You’ll work closely with senior leadership, including the CEO, inside a business where people move quickly, stay accountable, and aren’t afraid to test ideas and adapt fast. Proven success building and growing channel/partner relationships. Confident in demos, customer conversations, and commerc

An exciting opportunity for a Customer Success Manager to work with innovative, high-growth businesses, supporting them through their commercial and technical journey and helping them unlock their full potential. Experience in customer success, account management, or client-facing roles. Develop cle

Akeneo seeks a Customer Success Manager in Greater London to enhance client engagement and ensure successful use of their Product Information Management solutions. This role involves building strong relationships with key customer contacts, driving adoption, and achieving retention through personali

We’re looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that h

We’re hiring a Strategic Customer Success Manager to own and grow a small portfolio of Hiya’s most strategic Nordic customers. Build senior relationships and lead QBRs, influencing customer strategy and direction. Manage risk, escalations, and performance to ensure consistent delivery and custom

A leading information services provider is seeking a Customer Success Manager to join their global team in Greater London. Candidates should have 5 years in Customer Success and a relevant degree. The role involves managing customer relationships to drive value from library software.

Job Search Place Limited is seeking a Customer Success Manager in the Construction SaaS sector. The ideal candidate will have 3-5+ years of Customer Success experience, focusing on managing key accounts. This role is 100% post-sale, working closely with onboarding, product, and sales teams to ensure

Customer Success Manager, Account Manager, or similar customer-facing role for a SaaS company. As Vanta's Customer Success Manager, Strategic, you will serve as a trusted advisor to Vanta's largest and most complex customers—organizations with 10,000+ employees navigating sophisticated security an

You’ll partner with the Head of Operations to shape and evolve our Customer Success approach as we scale, spanning onboarding, customer health, value reviews, renewals, playbooks, and the supporting systems. Customer Success or Account Management in a SaaS or tech environment. What Success Looks L

Proven success managing and growing strategic accounts in Customer Success, Account Management, or an equivalent customer‑facing role. Government Customer Success Manager - EMEA - London. Own customer outcomes for a defined portfolio of UK and EMEA government and public sector customers, managing

Enterprise Customer Success Manager. A track record of successfully navigating complex enterprise organisations: managing multiple stakeholder groups, chairing cross‑functional programmes, and sustaining engagement across long sales and success cycles. Customer Success, Strategic Account Managemen

You've got experience as a Customer Success / Account Manager and/or client-facing role within digital marketing, online advertising, or e-commerce field. Brands and sellers use sponsored products and display advertising (on-site) and a variety of off-site formats (display, video, CTV) to engage cus

Trintech is an award‑winning AI‑driven Fintech SaaS organisation and we are seeking an Enterprise Customer Success Manager to be a strategic partner to some of our most complex and high‑value customers, owning their outcomes, their growth, and their long‑term success on our platform. Build a

A cutting-edge technology firm in Greater London is seeking a Majors Customer Success Manager to guide significant customers through their journey. The ideal candidate has a strong background in customer success and account management in an enterprise SaaS or legal context. The role includes enhanci

WORKSHARE LTD is seeking to transform customer success in the legal tech space. You will drive customer growth and retention, ensuring that law firms realize value from onboarding through renewal. Strong interpersonal skills and the ability to translate data into insights are key for success in this

As a Customer Success Manager at Orbital, you’ll own the end‑to‑end success of a portfolio of customers—ensuring they achieve clear, measurable value from our products and become long‑term advocates. Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. Thi

Evangelize Stripe customer success stories and customer success systems and processes. Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading

As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. Collaborate cross-functionally to ensure customer success. Success in this role means driving retention and expansion across a high-volum

We are looking for a Customer Success Account Manager to join our Data Transformation business, playing a critical role in ensuring our clients achieve real, measurable value from their partnership with us. Oversee customer onboarding, ensuring clients are set up for success from day one and underst

Kpler seeks a Customer Success Manager in Greater London to manage client portfolios in the Gas and Power sector, focusing on revenue retention and expert support. Candidates should have 2+ years in customer success and experience in Energy Transition, Fintech, or Data Solutions. This role involves

Burberry is looking for a Senior Manager to drive customer insights, influencing key decisions across product and marketing. You will create a comprehensive global view of customers, develop insights for growth, and lead reporting for senior leaders. Ideal candidates should have extensive experience

The Scale Customer Success team operates across two distinct motions: Renewals and Customer Success, handling a high volume of renewals, expansions, and strategic relationship building. B2B SaaS CS or Account Management teams, or senior customer success roles at the individual contributor level, wit

The Senior Customer Success Manager serves as a named resource and partner for the MuleSoft Signature customer organisations. The MuleSoft Customer Success Manager supports our UK Signature customers. Coordinating the completion of the Signature Success catalog of services as required for your custo

The Customer Success Manager (CSM) is responsible for driving adoption, satisfaction, and retention across a portfolio of mid‑market and enterprise commercial OpenSpace customers. Customer Success, Account Management, Support, or another customer‑facing role in a B2B SaaS environment. Strong col