Senior customer success manager jobs in SurbitonCreate job alerts

As the Customer Experience/Success Manager, you will be the driving force behind our commitment to a "Customer First" philosophy. Customer Experience/Success Manager. You will lead a well established customer experience team, ensuring that every customer interaction reflects our core values: Toge...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.Bachelor's degree or equivalent practical experience.

As a Customer Success Manager (CSM), you will play an Integral role in their mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engageme...

Job Description:Were always looking for new talent so if you want a chance to be considered for roles outside of those advertised, send us your CV and what role youre looking for at [emailprotected]Title: Manager of Customer Success

Zearch are pleased to be assisting a high growth PE backed Software, Geospatial & GIS Network Management vendor that following great new business success are now searching for a proactive and customer-focused Customer Success Manager to manage tier 1 Telco customers. The Customer Success Manager ...

Customer Success Managers also answer client queries and identify new business opportunities among existing customers. Interview Process15min Screening Call with Team TalentFirst interview with the Head of Customer Success&

We are looking for a Customer Success Manager to accelerate their career in the influencer marketing industry. Lead renewal negotiations with a focus on helping to drive growth and maintaining customer satisfaction. Proactively identify and resolve customer challenges and manage escalations with ...

Your Experience Includes:Bachelors or Masters degree10+ years of customer success or software consulting experiencePeople management experience (preferably a team of Customer Success Architects or Technical Accoun

Enterprise Customer Success Manager. Enterprise Customer Success Manager. As an Enterprise Customer Success Manager, you’ll own and develop strategic relationships with some of the UK’s largest private hospitals, clinics, and healthtech organisations.

Job Description:This is an opportunity for an established audit manager to join the UKs audit success story and become a vital member of this growing and dynamic sector team at senior managerial level. Senior Audit Manager – Technology and Media Sector - Join the UKs Audit Succ

Reporting to the Customer Success Team Lead and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happ...

Previous experience in a Success or Support Engineer role for a SaaS company is a plus. Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion the...

Join Our Team as a Customer Success Manager!. As a Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their goals through our digital marketing solutions. A proactive, results-driven mindset with a passion for customer success.

Account GrowthDrive consumption growth through successful implementation of initial commerce use casesUnderstand Customers business and objectives by conducting research, prepares thoughtful questions and insights in advance of custom

SaaS customer success/account management with a demonstrated track record of success. As part of our Customer Success team, you’d serve as the platform expert and ensure value optimization for a portfolio of accounts. You leverage your consultative skills to identify customer needs to build long-...

TitleManager of Customer Success (Senior Manager or Director)Reporting LineHead of Customer Success (CCO in its absence)Incentive Scheme<p

As a Regional Manager of Customer Success, you will bring your experience in Customer Success and people management to lead and execute the strategy for a high-performing team of at least 6 customer success managers of varying seniority and title. Experience in driving customer advocacy programs ...

Your Salary£45,000 - £60,000 + 50% OTE + Company-wide bonusOur LogisticsOur process consists of:30 minute meeting with our Seni

You will report directly to senior leadership and have the opportunity to grow into a leadership role in Customer Success. Representing the company to customers and industry stakeholders. Identifying customer needs to drive product improvements and revenue.

Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, th...

The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit from

No Isolation is on the lookout for a Customer Success Manager to join our UK sales team. What will be your mission?In this exciting role, you’ll be a mix of project manager and client champion, helping onboard and support our awesome AV1 robots, especially with l

Senior Customer Success Managers at Onfido combine technical expertise, analytical prowess, and exceptional customer management skills. As a Senior Customer Success Manager on the EMEA team, you will play a critical role in ensuring that our medium and large sized customers across the region achi...

Help to continuously improve the Kpler Customer Success process (knowledge base articles, internal tools, support FAQs, etc. You are or have+4 years customer success management experience preferably in Fintech, Energy, shipping, or working for a data provider with exper

This is an exciting opportunity for a Customer Success Manager to play an instrumental role on implementing our technology in our growing markets in Europe. As a Customer Success Manager, you will be responsible for providing our new clients with an extraordinary experience. You have proven exper...

As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, maximizing their return on investment, and facilitating strong customer retention and growth across our portfolio of products. As a Senior ...

Contribute in pre-sales positioning of Customer Success deliverables and sales led kick-off meetings with customers to outline expectations, communication rhythm, and how we support customer’s KPIs. Based in London and reporting to the Customer Success Lead, in a fast-growing company, you will ma...

Proactively manage customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfactionUnderstand client business requirements, propose and negotiate a technical solution and deliver solutionsTranslate client

We have a paternity cover role opportunity for a talented individual to join our client success team for 3. Managing and developing key senior relationships with your clients. Working with your clients to shape KPIs/measurements of success to meet the client's strategic goals.

Customer Success Managers also answer client queries and identify new business opportunities among existing customers. Interview Process15min Screening Call with Team TalentFirst interview with the Head of Customer Success&

The Customer Success Manager (CSM) is responsible for supporting the client’s adoption and continued success with the YOOBIC solution to ensure renewals and potential upsell/cross-sell opportunities. Ensure overall health of your customers and define joint success plans reviewed at each executive...

Help to continuously improve the Kpler Customer Success process (knowledge base articles, internal tools, support FAQs, etc. You are or have+4 years customer success management experience preferably in Fintech, Energy, shipping, or working for a data provider with exper

Senior Customer Growth & Commercial Development Manager. As we invest in our data, AI, and automation capabilities, we’re looking for a strategic and commercially minded Senior Customer Growth & Commercial Development Manager to join our Direct-to-Consumer Commercial Development Team. You will ta...

Collaboration tools: Churn Zero, Trello, Slack, Jira, Confluence, and moreTravel: occasional travel to client sites or team-building eventsYOUR MISSIONOwn and nurture a portfolio of Enterpr

As our Client Success, you get the unique opportunity to take ownership of our success.

TitleManager of Customer Success (Senior Manager or Director)Reporting LineHead of Customer Success (CCO in its absence)Incentive Scheme<p

Own and execute the forecasting of customer retention across all segments and align Customer Success, Sales, Finance, and Executive leadership to risks and trends to retain and grow our customer base. Global Customer Success Operations Manager. Global Customer Success Operations Manager.

An exciting opportunity has arisen for a Senior Customer Success Manager to join our Training team. About you:5+ years experience in a customer facing role servicing Enterprise customers. Partnering with Strategic and Enterprise customers to understand th

As a Customer Success Manager, you will act as a strategic consultant and trusted advisor to our mid-market and enterprise customers. Collaborate with internal stakeholders (Engineering, Product, Sales, Support, and Execs) to complete customer goals, be the “Voice of the Customer” to provide vis

Senior Customer Success ManagerLocation: UK HybridWe’re seeking a Senior Customer Success Manager to join our award-winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and

JWOS is seeking a Manager, Customer Success to build first class customer service and operational support programs for our customers. This role drives customer success in several ways such as value realization, steady-state operational support, continuing customer education, and operational excel...

The RoleNewStore is seeking a highly motivated and experienced Senior Omnichannel Success Manager to drive success for our retail customers in Europe. With customers in 40+ countries, we are pioneering a future where retail is more agile, en

The Brand Customer Success Manager (CSM) role focuses on the delivery of OpSec Online Brand Protection solutions, acting as the main point of contact for a portfolio of accounts, and providing world-class customer service and consultative support. Customer Success Manager (French Speaker).

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long-term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Overview</p&...

Work with the customer experience team to help identify, plan and implement customer communications strategies, fixing customer pain points and improving customer journeys. As the Senior Customer Interaction Manager, you will create and deliver a contact centre strategy which is aligned to the wi...

Role OverviewAre you passionate about driving customer success, leading high-performing teams, and making a real impact in the legal tech industry? We’re looking for a Senior Customer Success Manager to join Legatics and take our global customer success initiatives to the next l

We are looking for a highly motivated individual to join our Customer Success team! In this role, you are responsible for supporting the sales cycle from RFP submission to wrap, with a focus on providing consultative client service. You have a reputation of providing outstanding customer service....

Are you willing to develop long-term client relationships? To help companies achieve their business goals by having more human digital experiences? We are looking for a highly motivated Senior Customer Success Manager (CSM) to join the Enterprise Success team in London. Senior Customer Success Ma...