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Role: General Manager Reports to: Director of Care Operations Residence: Loveday Esher About Loveday? Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise , creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families. What Loveday offers; Competitive Salary Refer a friend cash bonus - £ 10 00 Annual bonus( tied to successful completion of KPIs) Accredited training Medical cash plan Perkbox Annual Travel Loan 33 days of holiday allowance Opportunities for Training & Development Employee Wellbeing Support Access to our Employee Assistance Programme Main Responsibilities ; Register with the Care Quality Commission. Motivating, supportin g, inspir ing and empowering all team members in the residence to deliver outcomes a nd oper ate in alignment with the Loveday mission and behaviours of Above and Beyond Managing the recruitment and training of the team; ensuring training targets are met and team are competent in their roles? Ensuring all Loveday Brand standards are followed and adhered to? Managing rotas and ensure correct team member levels and skill mix within the residence on a continual basis? Leading all heads of departments to ensure they meet the standards and aim to become Outstanding in all aspects of the CQC framework.? Managing the clinical supervision/Job chats, appraisal and performance management of the team, supporting them to achieve their potential? Ensuring all aspects of compliance and standards, both internal and external are upheld to the highest standards. Ensuring legislative and mandatory requirements e.g. food safety, health and safety are upheld to the highest standards . Communicating effectively with members , re latives and external stakeholders to enable the delivery of relationship centred care. Ensuring all regulatory and statutory requirements are met and company policies and procedures are adhered to? Ensuring any requirements from internal and external audits are actioned within the timescales required Ensure all our members, receive the highest standards of care and service which meets their needs , legislative requirements and company standards.? Ensure accurate record keeping in relation to the care and service delivery, in particular maintaining an agreed plan of care.? Take responsibility for the health and safety of the environment by having a sound working knowledge of safe working practices. Ensure all staff are aware of their responsibilities under health and safety legislation, ensuring compliance with the legislative framework and current policies and procedures.? Ensure the environment is homely, kept clean and well maintained by making certain any defects in the fabric and furnishings and any shortfall in equipment or services are attended to.? Improve understanding of what customers, particularly members , want, ensuring continuous improvement through effective management and processes e.g. auditing. Managing financial budgets to ensure revenue and income targets are met . Developing and presenting an annual business plan for the residence. Achieve agreed financial targets by improving income and effectively managing costs.? Proactively market the residence and company to improve occupancy and fees by using marketing information, promoting unique selling points and developing an action plan.? Secure a first-rate reputation with local referrers and influencers by maintaining excellent relationships.? Collaborate with the Relationship and Sales team. Actively participate in sales tours, commercial meetings and client /relation events.? Adhere to specified financial controls and supervise administration of financial processes within the residence . Lead and manage staff to ensure a quality service which continuously improves.? Ensure effective communication both internally and externally using both formal and informal systems.? Be responsible for recruitment, selection , induction, and retention of staff in accordance with legislation and company policy and keep accurate and timely records to evidence compliance.? Manage performance of staff to meet members needs, business needs and statutory requirements; taking action to ensure any identified shortfalls in performance are addressed, with support from HR where required .? Identify training needs through the appraisal system.? Be responsible for the health and safety of self, other staff, residents and visitors under the Health and Safety regulations. Report any hazards or potential hazards to the person in charge or take other appropriate action .? What Loveday is looking for; Skills & Knowledge Strong motivational leadership and management skills? Ability to develop meaningful relationships with all people connected to the residence An open approach to receiving feedback Professional Demeanour Exhibits behavioural styles that convey confidence Strong business acumen? Excellent written, non-verbal and verbal communication skills? Knowledge of finance / budgets and producing business plans? Strong knowledge of and competence in Microsoft Office applications and Windows based operating environments Excel, Word, PowerPoint, Outlook, Explorer? Qualifications Registered Managers Award / ILM 5 in Management or equivalent RMN qualified (Desirable)? Dementia care qualification (desirable)? Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Working variable hours (on a rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with a high attention to detail. Excellent communication skills and an outgoing personality and a positive work ethic is ideal for this role as well as good physical stamina & mobility. TPBN1_UKTJ

Senior Service Charge Accountant. Ensuring all service charge reports and statements are completed on schedule and meet quality standards.

Post monthly service charge forecasts in the property management system. Support preparation and review of annual service charge reconciliations, including P&L and balance sheet, ensuring year-end balances reconcile to the final managing agent position. Understand the impact of service charge activi

We are looking for Service Charge Analysts with the following experience:. Handling/past experiences of Service Charges.

Senior Service Charge Accountant. Ensuring all service charge reports and statements are completed on schedule and meet quality standards.

Prepare and manage client statements, rent and service charge invoices, and VAT submissions. Develop annual service charge budgets in collaboration with Property Managers. Previous experience within service charge accounting or property management finance (minimum 1 year).

Responsibilities: Setting rent and service charges in compliance with relevant standards, legislation, lease agreements Dealing with customer queries and improving processes within the finance system Looking at S20 consultation processes and leaseholder major works Further project to increase income

Job Title: Senior Service Charge Accountant Job Type: Full-Time, Permanent Working Hours: Monday to Friday, 09:00 - 17:00 Location: Bristol Job Summary Robert Half are proudly working with an established property services company in Bristol that are seeking a Senior Service Charge Accountant to lead

Enter annual service charge budgets ready for billing Calculate voids on semi-complete sites Assist property managers with ad-hoc financial queries from customers & clients Prepare annual service charge accounts on key client developments Submit client VAT return calculations as required Offer an es

Responsibilities: Setting rent and service charges in compliance with relevant standards, legislation, lease agreements Dealing with customer queries and improving processes within the finance system Looking at S20 consultation processes and leaseholder major works Further project to increase income

A well-established organisation in London is looking to take on a Rent & Service Charge Specialist for a 3-6 month assignment with the option of further extension with upcoming projects. They are looking to bring someone into their collaborative team who comes from a Housing Association background w

Job Description A well-established organisation in London is looking to take on a Rent & Service Charge Specialist for a 3-6 month assignment with the option of further extension with upcoming projects.

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your depend

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient ma

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your depend

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient ma

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your depend

Deliver with Evri this Black Friday.Get out on the road, stay active and earn £15 - £18 per hour OTE plus £100 learner payment.Black Friday’s coming fast, and we need local drivers to help keep parcels moving.Whether you’re topping up your income or want extra cash for Christmas, now’s the

Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your depend

Deliver with Evri this Black Friday.Get out on the road, stay active and earn £15 - £18 per hour OTE plus £100 learner payment.Black Friday’s coming fast, and we need local drivers to help keep parcels moving.Whether you’re topping up your income or want extra cash for Christmas, now’s the

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

Assistant Event Sales Manager ( Maternity Cover) - London.Enrich the Journeys of our People and our Guests as our.Assistant Event Sales Manager!.The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential.This could b

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

Creating support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customers to progress in their recovery. Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a hi

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. You will be responsible for delivering fresh products to cust

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. You will be responsible for delivering fresh products to cust

Deliver with Evri this Black Friday.Get out on the road, stay active and earn £15 - £18 per hour OTE plus £100 learner payment.Black Friday’s coming fast, and we need local drivers to help keep parcels moving.Whether you’re topping up your income or want extra cash for Christmas, now’s the

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Driver preferable to support service users getting to and from appointments, day trips e

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

Deliver with Evri this Black Friday.Get out on the road, stay active and earn £15 - £18 per hour OTE plus £100 learner payment.Black Friday’s coming fast, and we need local drivers to help keep parcels moving.Whether you’re topping up your income or want extra cash for Christmas, now’s the

Participating in team meetings/reviews, support planning, risk management and the general development of the service;. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Deliver with Evri this Black Friday.Get out on the road, stay active and earn £15 - £18 per hour OTE plus £100 learner payment.Black Friday’s coming fast, and we need local drivers to help keep parcels moving.Whether you’re topping up your income or want extra cash for Christmas, now’s the

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community

Payments are made in instalments and subject to minimum service levels (detailed in T&Cs upon joining).