Senior customer success manager jobs in HytheCreate job alerts

Compliance manager for growing sustainable business Your new companyA well-established and growing energy services organisation is looking for a commercially minded Compliance Manager to strengthen its governance, risk and regulatory functions. With over two decades of success and a growing customer base, the business is well positioned for continued expansion and now requires a dedicated compliance professional to support its next phase of growth. Your new roleReporting to a member of the board, you’ll act as the central coordination point for all compliance, regulatory, health & safety, contractual governance and legal liaison matters.Your key responsibilities will include: • Managing the organisation’s compliance framework and monitoring regulatory change., • Acting as the lead for industry-specific regulatory matters, including Ofgem-related obligations., • Overseeing GDPR, data protection processes and third-party risk controls., • Leading internal audits and ensuring consistent customer onboarding governance., • Owning the Health & Safety framework, audits and external certifications., • Coordinating early-stage disputes and managing external legal counsel., • Supporting HR with employment-related matters via external advisers., • Overseeing contract governance and coordinating contract reviews and negotiations.What you’ll need to succeedEssential:, • 5+ years’ experience in compliance, risk or governance, • Strong stakeholder-influencing skills and experience managing external advisers., • Robust understanding of GDPR, regulatory compliance and health & safety., • Experience with audits, policy development and implementation.Desirable:, • Experience within the energy sector or another regulated environment., • 10% annual bonus, • 26 days annual leave (plus bank holidays), • Hybrid working policy, • High visibility working closely with senior leadership, • Genuine autonomy and influence, • The opportunity to shape frameworks that support long-term business successWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4779329

At Safestyle we are now seeking a Sales Manager; This is a superb opportunity for an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, industry leading training, ongoing coaching and development from local senior management to make you and your team a success. What you'll be doing • Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities., • Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Canvass Agents and Area Canvass Leaders to your set targets., • Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies., • Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources., • Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer., • Work closely with the Regional Sales Manager to deliver on the...

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices.

A leading technology company in London seeks an experienced Customer Success Manager. Candidates should have over 5 years of experience in Customer Success or Account Management within a SaaS environment. This position emphasizes in-person collaboration and offers a dynamic work environment, contrib

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

Founding Senior Customer Success Manager. You will act as the primary point of contact for customers post‑sale, owning the full customer lifecycle from implementation through ongoing success. Customer Success, Implementation, Technical Support, or a similar client‑facing role at a SaaS company.

As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solution

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

A Senior CSE will liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met and to sustain consistent renewal and growth of customer accounts. The Senior Customer Success Engineer (Sr. Responsibil

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

A data innovation company in Greater London is looking for a Customer Success professional who will enhance client relationships and drive revenue growth. Responsibilities include reducing churn, analyzing customer needs, and coordinating with cross-functional teams.

We’re looking for an experienced Customer Success Manager to join our team in London. Customer Success, Account Management or BD, preferably with experience in SaaS / AI / GTM. Charm, charisma and the ability to get what you want out of senior executives; you need to be a dependable and trusted ad

A leading software company in Greater London is seeking a Senior Customer Success Manager to enhance customer satisfaction and support. You will guide customers in maximizing their investment and strategically implement solutions, define success metrics, and collaborate with various teams to ensure

A leading enterprise software organization in Central London is seeking a Customer Success Manager to support enterprise clients in achieving their objectives. The ideal candidate must have experience in Customer Success or Technical Account Management, with a strong understanding of enterprise IT e

Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Help our customer

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

A leading LegalTech company in Battersea is seeking a Customer Success Manager to join its Family Law Team. The ideal candidate will have 3-5 years of experience in customer success or account management and must possess strong organizational and communication skills. This full-time role involves bu

This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager (12 month ftc). Senior Customer Success Manager – B2B FinOps Platform.

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

A leading software company in the United Kingdom is seeking a Mid-Market Customer Success Manager. In this role, you will manage a portfolio of customers, ensuring they achieve their goals with Assembled's platform. The ideal candidate has over 3 years of experience in customer-facing roles and exce

As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they gain maximum value from the platform from day one. Join our Family Law Team as a Customer Success specialist, to help family clients successfully adopt and engage with LE

A leading tech consultancy in the UK seeks an experienced Senior Product Manager to lead product development and enhance customer engagement. You will work closely with various teams to ensure products align with customer needs and business goals.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This is an onsite role in London three days a week, emphasizing collaboration with teams to achieve customer success. This role involves managing the entire customer journey by acting as a trusted advisor and drivi

Wood Mackenzie Intelligence ConnectedWood Mackenzie ValuesThe Senior Manager, Customer Success for the Power & Tech vertical leads a team of Customer Success Managers supporting customers across power markets, utilities, renewables, technology providers, and energy transition workflows. Main Re

Customer Success Manager | eCommerce / Fashion Tech Start-up. How you build trust with clients (this is not a one size fits all approach - you must be able to adjust your style for each customer). I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage cu

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

Join as the second Customer Success team member and help the business build a best-in-class customer retention! Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, renewals, and upsells – driving both customer outcomes and commercial growth. Customer Success Manage

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Help customers scale research

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

As a Technical Program Manager, you will be the primary delivery Directly Responsible Individual (DRI) across multiple customers, and the orchestrator of delivery pods that span Product, Development, Go-to-Market (GTM), Partner and Customer teams. Senior Technical Program Manager, Customer Engagemen

Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. You will help e-commerce customers get the most o

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client‑facing role within a B2

Customer Success, Technical Account Management, or enterprise software consulting. Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. Collaborate cross‑functionally with Sales, Product, Engineering, Support, and R&D to deliv

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

Customer Success, Account Management, or Consulting within enterprise software / SaaS. Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base. Familiarity with customer success frameworks, methodologies, and tools.

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

Customer Success is a key role to ensure Workday’s customer happiness and success. Our Customer Success Managers work directly with customers to improve their overall user experience with Workday. Developing success plans for customers that outline their critical success factors, metrics for succe

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform. The successful candidate will work in a hybrid model, spending three days a week in the London office.

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Have proven success leading distributed Cus

A leading electronic payment solutions company is seeking a Customer Success Manager to enhance customer satisfaction and retention. This role is crucial in maintaining customer relationships, guiding Enterprise customers through onboarding and operations, and ensuring they achieve their objectives.

We are seeking an experienced, self-motivated, and passionate Customer Success Manager to own the critical journey from contract signature to full rollout for our most strategic EU clients. This role requires diving deep into customer needs to identify barriers to adoption, establishing success metr