Head of Account Management
7 days ago
Skelmersdale
Salary: GBP 67,000 – GBP 67,000 per annum + bonus, car allowance, pension Location: UK (Hybrid). Sector: Print / Manufacturing. We are working in partnership with a well‑established and growing organisation operating within the print and manufacturing sector. Renowned for its commitment to quality, innovation, and long‑standing client relationships, the business is now seeking an experienced Head of Account Management to lead its client services function. This is a senior leadership opportunity offering significant influence across the commercial strategy, with responsibility for driving client satisfaction, retention, and sustainable revenue growth. • Provide strategic leadership to the Account Management team, setting clear objectives and driving high performance, • Develop and implement an account management strategy aligned with wider business growth plans, • Build and maintain strong, long‑term relationships with key clients at a senior level, • Identify and capitalise on opportunities to grow existing accounts and maximise revenue, • Work collaboratively with internal departments including Sales, Operations, and Production to ensure seamless service delivery, • Establish and monitor key performance metrics, driving continuous improvement in service standards and client experience, • Lead, mentor, and develop team members, fostering a culture of accountability and progression, • Demonstrable experience in a senior account management leadership role within print, manufacturing, or a related industry, • Proven track record of managing and growing key client accounts, • Strong commercial awareness and ability to influence at a senior level, • Excellent interpersonal and stakeholder management skills, • Experience of leading, coaching, and developing high‑performing teams, • Strategic thinker with a hands‑on leadership style, • Highly competitive salary with a performance‑related bonus structure, • Flexible hybrid working model supporting work‑life balance, • 26 days annual leave plus bank holidays, with the option to buy or sell additional days, • Enhanced employer pension contributions, • Private healthcare cover for you and your immediate family, • Structured professional development, including leadership training and career progression planning, • Opportunity to work closely with senior leadership, with clear visibility and influence at executive level, • Recognition and reward programmes aligned to performance, • Enhanced parental leave and family‑friendly policies, • Company car or car allowance, alongside additional lifestyle benefits The organisation promotes a collaborative and forward‑thinking culture, where individuals are empowered to contribute ideas and drive change. It offers a stable yet progressive environment, with a clear focus on long‑term growth and employee development. #J-18808-Ljbffr