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Senior Customer Manager Fulltime, Permanent (Site Based) Monday - Friday ( 39 hours) Competitive Salary & Company Benefits Llay, Wrexham We are seeking a proactive and commercially driven Senior Customer Manager to take full ownership of key customer programmes within

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Job Description: Customer Success Manager – IT & Tech RecruitmentLocation: Edgbaston, Birmingham B15 1TP About UsAt VIQU, we're a specialist IT and technology recruitment agency with a reputation for delivering exceptional service to both clients and candidates.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

Senior Client Success Manager - Private Sector. Are you a bold, purpose‑driven leader ready to shape the future of digital transformation across some of the most influential private‑sector industries? DXC Technology is seeking an inspiring Senior CSM of Private Sector to accelerate the growth of

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful environment that pushes norms to create world‑class products. You will drive adoption within a portfolio of Fortune 5000 accounts, moving beyond traditional BI to help customers

A prominent helpdesk software provider is hiring a Customer Success Manager to manage a diverse customer portfolio, driving retention and growth. This hybrid position requires 3+ years in Customer Success or Account Management, emphasizing strategic ownership and proactive revenue generation. Candid

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. Develop and maintain strong relations

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

A market research agency based in London is seeking a Customer Success Manager to onboard customers and ensure they achieve their research goals. Ideal candidates will have experience in customer success within market research, excellent communication skills, and a passion for SaaS solutions. This h

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. At Comply, our customers’ success. This role includes responsibilities for Customer Success activities (e.

Manage and de-escalate customer conflicts: Effectively handle escalated customer issues, such as complaints, disputes, and strong dissatisfaction. At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. Escalate critical customer issues to appropriate intern

We're looking for an experienced and proactive Customer Success Manager to join Cloud Gateway's growing CS function. Customer Success Manager role, ideally within an MSP, SASE, or technology-focused business. You'll work closely with our Account Managers and technical teams, and play an active part

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). We are a small, growing company and our team deeply

A leading AI solutions provider is seeking a Customer Success Manager to join their EMEA team. The ideal candidate will have over 5 years of experience in customer success, technical fluency in AI concepts, and a passion for social impact work.

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

You have proven experience of knowing what it takes to provide consistently first‑class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. This role might suit a second jobber looking to develop the skills they have already acquired

Management of customer expectations and being a focal point for customer issues. Ability to influence through persuasion, negotiation, and consensus-building with senior level leaders, customers, and internal stakeholders. Support the customer success team to ensure quality execution that drives tow

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

An innovative education firm in Greater London is seeking a Customer Success Manager to manage client accounts, drive growth, and enhance customer experience. The ideal candidate will have experience in managing commercial accounts and a strong background in customer relationship management.

Manage and develop a portfolio of customer accounts, maintaining regular and proactive contact. Promote new products, services, and marketing initiatives to customers. Liaise with warehouse and logistics teams to source products and ensure timely and accurate fulfilment of customer requirements.

The Customer Success Manager oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. The CSM II will perform hands‑on account management activities as well as collaborate with other team members

The Client Success Manager is part of the broader Client Success organisation, responsible for orchestrating the post-sales experience for FIS clients. The Senior Client Success Manager (Asset Finance – Europe) serves as the primary client-facing lead for FIS’s strategic Asset Finance and Equipm

With continued growth and increasing demand, the business is hiring a Customer Success & Insights Manager to sit at the intersection of product, sales and client engagement. This is called Customer Success but is actually a hybrid position combining pre-sales, product demonstration, client engagemen

A tech company specializing in developer efficiency is seeking a Customer Success Director in London to lead customer success strategies for enterprise accounts. The ideal candidate has over 5 years of experience in customer success, strong relational skills with executive stakeholders, and a solid

A technology solutions provider in the UK seeks a Customer Success Manager to enhance client relationships and drive satisfaction. Candidates should possess strong customer-facing and consulting skills, along with a Bachelor’s degree or equivalent experience.

A forward-thinking waste management software company seeks a Customer Success Professional to enhance the waste management operations of municipalities and haulers. The ideal candidate has experience in Customer Success, strong relationship-building skills, and a commitment to sustainability.

This role reports to our Customer Success Manager and is part of the wider Sales team. Your success will be measured by customer retention and revenue growth across our SaaS accounts. This is an exciting hybrid role that blends Customer Success with Account Management.

Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will

As a Customer Success Manager at Optro, you will play a pivotal role in ensuring our client's success and satisfaction. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Account Management: Develop and maintain s

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those acc

Senior Customer Success Manager. Senior Customer Success Manager. Success in this role will be measured through a combination of customer satisfaction, platform adoption, and customer engagement across the assigned portfolio.

Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact their business. Customer Success Manager, expanding business for SaaS solutions in digital product development, testing or DevOps. We're looking for someone who is passionate about ma

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. Miro’s Custo

Strong senior stakeholder management skills and professional presence, with ability to build "business partner" relationships with senior customers across Bain practices, regions and Global Business functions. The Senior Specialist will be responsible for the successful end to end delivery of extern

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success. After key NiCE CX customers have purchased and are implementing our products,

A leading CRM provider is seeking a Customer Success Manager in London to engage with top customers in the Life Sciences sector. This role involves ensuring customer satisfaction by addressing business requirements through Salesforce capabilities, necessitating strong consultative and technical skil