Collections Specialist
1 month ago
Sheffield
Collections – Sheffield | Hybrid | Fantastic Career Progression Join our clients' finance team in a hands-on collections role, where you'll play a key part in managing customer accounts, resolving queries, and supporting the company’s cashflow and credit control processes. Your New CompanyJoin a thriving, fast-paced organisation based in Sheffield that’s currently experiencing an exciting phase of growth. Renowned for its supportive culture and strong commitment to employee development, this company offers a fantastic working environment and genuine opportunities for progression.This is an entry-level opportunity ideal for a recent graduate or someone eager to begin a career in collections. The role offers hands-on experience, training, and a supportive environment to develop core skills in credit control, customer engagement, and financial operations. Your New Role You’ll play a key role in managing high-volume accounts and driving efficient debt recovery processes. This role is perfect for someone who enjoys problem-solving, thrives in a target-driven environment, and takes pride in delivering excellent customer service. • Monitor and manage assigned accounts, identifying overdue payments and prioritising follow-ups., • Communicate with customers via phone and email to chase outstanding invoices, arrange payment plans, and resolve queries., • Investigate and resolve billing discrepancies, working closely with internal teams to ensure accuracy., • Maintain up-to-date and accurate account records, identifying and correcting incomplete or incorrect payments.What You’ll Need to Succeed:, • Excellent communication skills – confident on the phone and clear in written correspondence, • Strong negotiation skills and the ability to handle challenging conversations, • High attention to detail and strong organisational skillsWhat You’ll Get in Return:, • £25,000 with progression opportunities, • Hybrid working | Sheffield-based, • 25 days holiday + bank holidays, • Private medical insurance, • A collaborative, inclusive, and supportive team culture, • Clear career development opportunities in a growing business 4695372