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IT Field Service Engineer – Worcester - £30k - £34k + excellent benefits Our client is a well-established MSP providing Complete IT Support and Telecoms Solutions within the Worcester and surrounding areas. Due to continued growth and expansion, they are now looking to recruit an IT Field Service Engineer. As an IT Field Service Engineer, you will be a key part of our client’s customer-facing technical operations. The position involves frequent on-site visits to client premises, delivering hands-on technical support and building strong customer relationships. You will provide a mixture of remote and on-site support, diagnose and resolve technical issues, and always ensure an exceptional level of service. Excellent communication skills, both written and verbal, are essential, as you will guide customers through troubleshooting steps and represent the organisation during site visits. Responsibilities include: • Provide extensive on-site support, acting as the primary technical resource during customer visits., • Conduct regular scheduled and reactive site visits to diagnose, troubleshoot, and resolve complex technical issues that cannot be handled remotely., • Perform full on-site system reviews, including workstation, server, and network health checks., • Install, configure, and maintain computer systems, servers, networking hardware, and peripherals during site deployments., • Carry out on-site network troubleshooting, including cabling checks, switch configuration, Wi-Fi optimisation, and fault isolation., • Support customer office moves, on-site equipment rollouts, and infrastructure upgrades., • Provide remote support for hardware, software, and network issues when not on-site., • Collaborate with vendors to identify issues and implement fixes., • Conduct regular system maintenance tasks such as backups, restores, updates, and physical server checks., • Manage and maintain infrastructure including Windows Server, Windows OS, Azure AD, Active Directory, and Office 365 environments., • Document and track all support activities using our client’s ticketing system, • Assist with bespoke software installations and updates., • Support the resolution of network-related issues including VPN, LAN, DNS, and firewall troubleshooting., • Work closely with team members to deliver IT and telephony technical solutions., • Experience with Windows Server, Windows Operating Systems, Android, iOS, and Office 365., • Strong understanding of network protocols, VPNs, LANs, DNS, and Firewalls., • Experience with backup and recovery platforms such as Veeam and Acronis., • Proficiency in Active Directory and Microsoft Exchange administration., • Experience supporting cloud migrations (e.g. on-premises to cloud)., • Knowledge of anti-virus deployment and maintenance., • Experience configuring and troubleshooting firewalls and modems., • Understanding of 3CX and other VoIP/telephony platforms., • Knowledge of Linux-based operating systems., • Minimum 5 years’ experience working within an IT support role., • Minimum 2+ years’ experience working within a Managed Service Provider (MSP) environment., • Full UK driving licence with no more than 3 penalty points and access to own vehicle. Keywords – IT support, 1st line support, 2nd line support, IT Field Support, ICT field support, Windows Server, Windows Operating Systems, Android, iOS, Office 365, MSP, Managed Service Provider, 3CX, VoIP/telephony platforms, Linux, network protocols, VPNs, LANs, DNS, Firewalls, cloud, Veeam, Acronis, IT Field Service Engineer, AWS, on-site support, technical support, support, AWS cloud, Worcester, driving licence, Ubiquiti

ICT Field Service Engineer Location: UK – Based at our Worcester offices in WR2 6NJ, with regular field-based client visits. Employment Type: Full Time The Role As an ICT Field Service Engineer, you will be a key part of our customer-facing technical operations. The position involves frequent on-site visits to client premises, delivering hands-on technical support and building strong customer relationships. You will work with a diverse range of technologies across multiple sectors. You will provide a mix of remote and on-site support, diagnose and resolve technical issues, and ensure an exceptional level of service at all times. Excellent communication skills—both written and verbal—are essential, as you will guide customers through troubleshooting steps and represent the organisation during site visits. Responsibilities • Provide extensive on-site support, acting as the primary technical resource during customer visits. • Conduct regular scheduled and reactive site visits to diagnose, troubleshoot, and resolve complex technical issues that cannot be handled remotely. • Perform full on-site system reviews, including workstation, server, and network health checks. • Install, configure, and maintain computer systems, servers, networking hardware, and peripherals during site deployments. • Carry out on-site network troubleshooting, including cabling checks, switch configuration, Wi-Fi optimisation, and fault isolation. • Support customer office moves, on-site equipment rollouts, and infrastructure upgrades. • Provide remote support for hardware, software, and network issues when not on-site. • Collaborate with vendors to identify issues and implement fixes., • Conduct regular system maintenance tasks such as backups, restores, updates, and physical server checks. • Manage and maintain infrastructure including Windows Server, Windows OS, Azure AD, Active Directory, and Office 365 environments. • Document and track all support activities using our ticketing system (Halo PSA). • Assist with bespoke software installations and updates., • Support the resolution of network-related issues including VPN, LAN, DNS, and firewall troubleshooting. • Work closely with team members to deliver IT and telephony technical solutions. • Participate in out-of-hours maintenance windows (e.g., server updates, project rollouts) where required. What We Need • Experience with Windows Server, Windows Operating Systems, Android, iOS, and Office 365. • Strong understanding of network protocols, VPNs, LANs, DNS, and Firewalls. • Experience with backup and recovery platforms such as Veeam and Acronis. • Proficiency in Active Directory and Microsoft Exchange administration., • Experience supporting cloud migrations (e.g. on-premises to cloud)., • Knowledge of anti-virus deployment and maintenance., • Experience configuring and troubleshooting DrayTek firewalls and modems. • Hands-on experience with Ubiquiti networking hardware., • Strong analytical and problem-solving abilities., • Excellent communication skills for both remote and on-site interactions., • Ability to work in a fast-paced, customer-focused environment., • Willingness to travel, including to non-local customer sites. Nice to Haves • Understanding of 3CX and other VoIP/telephony platforms., • Knowledge of Linux-based operating systems., • Experience working with AWS cloud environments. Qualifications and Education Requirements • GCSE English, Maths, and Science (Grades A–D) or equivalent., • Relevant computing or IT qualification (or equivalent professional experience aligned to the required 5 years). Must Haves • Minimum 5 years’ experience working within an IT support role., • Minimum 2+ years’ experience working within a Managed Service Provider (MSP) environment. • Full UK driving licence with no more than 3 penalty points and access to own vehicle. • Right to work in the UK. What We Offer Competitive salary from 30k per annum based on your previous experience and proven track record. Market-leading, company-funded training courses and certifications Career progression opportunities 25 days holiday plus bank holidays Optional 2 further paid days leave to work in your nominated charity of choice Pension scheme On-site parking Engaging social events and team-building trips Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence

IT Field Service Engineer – Worcester - £30k - £34k + excellent benefits Our client is a well-established MSP providing Complete IT Support and Telecoms Solutions within the Worcester and surrounding areas. Due to continued growth and expansion, they are now looking to recruit an IT Field Service Engineer. As an IT Field Service Engineer, you will be a key part of our client’s customer-facing technical operations. The position involves frequent on-site visits to client premises, delivering hands-on technical support and building strong customer relationships. You will provide a mixture of remote and on-site support, diagnose and resolve technical issues, and always ensure an exceptional level of service. Excellent communication skills, both written and verbal, are essential, as you will guide customers through troubleshooting steps and represent the organisation during site visits. Responsibilities include: * Provide extensive on‑site support, acting as the primary technical resource during customer visits. * Conduct regular scheduled and reactive site visits to diagnose, troubleshoot, and resolve complex technical issues that cannot be handled remotely. * Perform full on‑site system reviews, including workstation, server, and network health checks. * Install, configure, and maintain computer systems, servers, networking hardware, and peripherals during site deployments. * Carry out on‑site network troubleshooting, including cabling checks, switch configuration, Wi‑Fi optimisation, and fault isolation. * Support customer office moves, on‑site equipment rollouts, and infrastructure upgrades. * Provide remote support for hardware, software, and network issues when not on-site. * Collaborate with vendors to identify issues and implement fixes. * Conduct regular system maintenance tasks such as backups, restores, updates, and physical server checks. * Manage and maintain infrastructure including Windows Server, Windows OS, Azure AD, Active Directory, and Office 365 environments. * Document and track all support activities using our client’s ticketing system * Assist with bespoke software installations and updates. * Support the resolution of network-related issues including VPN, LAN, DNS, and firewall troubleshooting. * Work closely with team members to deliver IT and telephony technical solutions. * Participate in out-of-hours maintenance windows (e.g., server updates, project rollouts) where required. The Ideal Candidate will have: * Experience with Windows Server, Windows Operating Systems, Android, iOS, and Office 365. * Strong understanding of network protocols, VPNs, LANs, DNS, and Firewalls. * Experience with backup and recovery platforms such as Veeam and Acronis. * Proficiency in Active Directory and Microsoft Exchange administration. * Experience supporting cloud migrations (e.g. on‑premises to cloud). * Knowledge of anti-virus deployment and maintenance. * Experience configuring and troubleshooting firewalls and modems. * Hands‑on experience with Ubiquiti networking hardware. Beneficial if you have the following: * Understanding of 3CX and other VoIP/telephony platforms. * Knowledge of Linux-based operating systems. * Experience working with AWS cloud environments. Qualifications and Education Requirements * Minimum 5 years’ experience working within an IT support role. * Minimum 2+ years’ experience working within a Managed Service Provider (MSP) environment. * Full UK driving licence with no more than 3 penalty points and access to own vehicle. Keywords – IT support, 1st line support, 2nd line support, IT Field Support, ICT field support, Windows Server, Windows Operating Systems, Android, iOS, Office 365, MSP, Managed Service Provider, 3CX, VoIP/telephony platforms, Linux, network protocols, VPNs, LANs, DNS, Firewalls, cloud, Veeam, Acronis, IT Field Service Engineer, AWS, on-site support, technical support, support, AWS cloud, Worcester, driving licence, Ubiquiti

IT Systems Analyst – Epicor BisTrack (Essential) Can be based at various locations, including Worcester, West Midlands, Cambridge, Nottingham & North Wales Salary – 45k plus excellent benefits, We’re looking for an experienced IT Systems Analyst with Epicor BisTrack expertise to support day-to-day operations and system projects for a growing multi-branch UK distribution group. Key Responsibilities for this ERP Analyst role: 1st & 2nd line BisTrack support Troubleshooting and system issue resolution SQL reporting and data analysis Supporting upgrades, rollouts, and integrations Managing user access and system security Assisting with project delivery and testing Core skills & experience Proven Epicor BisTrack experience ERP support background in distribution or merchanting SQL knowledge and analytical skills Experience with integrations and Windows Server environments Benefits: Competitive pay, bonus, hybrid working, and career progression opportunities. Apply now for a confidential discussion with our team. Keywords: Epicor BisTrack, ERP Analyst, ERP Support, Business Support Analyst, SQL, Builders Merchant ERP, Application Support, Worcester, Cambridge, Nottingham, North Wales, Distribution ERP, Wolverhampton To apply, please send your CV to Beth at (url removed) or call (phone number removed) for more details. Follow us on Twitter: @erinassociates Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy

Service Engineer (Entry to Medical Industry) Field based role covering sites across the Midlands and the predominantly Southest of England, primarily along the M4 and M40 corridor. Ideally looking for candidates based within the Midlands. £30,000 - £34,000 (OTE £40K-£45K) + Mon-Fri (8:30-5pm) + Full Training + Private Health scheme + Plenty of overtime+ Progression + Van (Personal) + Company Pension + Overtime (1.5x-2x) +On Call Rota Excellent opportunity for an Engineer with experience working on IP based systems, CCTV, access control or related technologies to move into the medical sector. The role offers full specialist training, clear career progression and the ability to increase earnings through regular overtime. You will be joining an established organisation that provides critical technology services within healthcare environments across the UK. The work carried out plays an important role in ensuring essential medical systems remain operational and reliable, offering strong job security and long-term career development. In this role you will be responsible for servicing, maintaining and carrying out minor upgrades on specialist electronic and network-based systems across hospital and clinical environments. The equipment supported is vital to patient care and operational safety within healthcare facilities. This position would suit an Engineer from a CCTV, access control, nurse call, fire and security, telecoms or IP networking background who is looking to move into a stable industry with structured training, development opportunities and strong earning potential through overtime. The Role Servicing, maintaining and upgrading specialist server based systems Field based position covering sites across the Midlands and South of England Willingness to travel and stay away when required The Candidate Experience working with server or network based systems Electrical qualifications preferred Able to pass a clean DBS check Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

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Full Stack Developer / Engineer (TypeScript AWS Ruby) London to £110k.Are you a technologist with strong Ruby skills who enjoys working with a range of technology across the full stack?.You could be progressing your career in a senior, hands-on position at an ethical FinTech that specialises in pro

Lead the delivery of a Windows Server upgrade programme, ensuring the server estate remains secure, supported, and compliant with internal security policies and external regulatory requirements. Ensure legacy servers are formally decommissioned in line with asset management, security, and data dispo

Data Engineer (AWS Python Kafka) London / WFH to £85k.Are you a tech savvy Data Engineer with AWS expertise combined with client facing skills?.You could be joining a global technology consultancy with a range of banking, financial services and insurance clients in a senior, hands-on Data Engineer

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A financial institution in Central London is seeking a Database Engineer to develop and deliver new systems that streamline processes.The ideal candidate will have expertise in SQL programming, SSIS, and data warehouse design.Responsibilities include supporting the IT department with software upgrad

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A leading IT services company is seeking an experienced Windows Server Team Lead to oversee the Windows Team.

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The Golf Clash Team is searching for an experienced Software Engineering Leader with a primary background in Server Programming to provide technical leadership across our online systems while line‑managing a small group of server engineers. Architect and improve core online systems (game server, m

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The ideal candidate has over 6 years in database management, with proficiency in SQL Server and familiarity with Oracle and other databases.

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A dynamic technology consulting firm is seeking an experienced SQL Server Architect for a 6-month contract. Candidates must have over 10 years of experience with Microsoft SQL Server and proven capabilities with Always On Availability Groups.

Junior Recruiter / Recruitment Consultant Esher to £29k+.Do you have recruitment or sales experience? Looking to upgrade your career with a more lucrative position?.You could be progressing your career as a Junior Recruiter, with continuous training and career development (a few of our Directors st

A banking institution in Central London seeks a SQL Server Database Engineer with 5-7 years of experience in SQL Server, SSIS, and SSRS.

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A technology company is seeking a skilled Linux Server Administrator to manage, maintain, and optimize their server infrastructure. This role involves ensuring server stability, security, and performance while performing routine maintenance tasks such as updates, patching, and monitoring server heal

A leading Hedge Fund in London is seeking a Senior Platform Engineer with expertise in Linux IaC.This role involves joining a distributed team to build and maintain a robust technology platform.You will manage both physical and virtual infrastructure, implement automation, and work closely with cutt

The Cloud & Server Platform Senior Engineer provides technical leadership in the design, governance, and optimisation of the organisation’s cloud, hybrid, and on-premises platforms. Work with product teams and solution architects to design and deliver cloud & server infrastructure solutions to ali

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Microsoft SQL Server (2016+) architecture and operations. Whitehall Resources are currently looking for a SQL Server Architect - SC Cleared based in London for an initial 1 month contract. SQL Server Always On Availability Groups on Amazon EC2 across multiple AZs.

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A global tech company is looking for a Head of Engineering to drive their engineering efforts.This leadership role involves managing engineering teams, aligning engineering with business goals, and optimising processes.Candidates should have strong experience in engineering leadership, DevOps, and m

SQL Server Database Engineer with SSIS. Our Client is bank based in Central London – who are looking to recruit Database Engineer with at least 5 to 7 years sold expertise of working SQL Server SSIS and SSRS.

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A leading technology provider in London is seeking a Backend Software Engineer specializing in Python and FastAPI.You'll design and develop backend services, working mainly in a hybrid environment with three days per week at the office.The role offers a competitive salary of up to £95k plus bonuses

A mobile games developer in London seeks a Server Engineer to design and develop server-based multiplayer game systems.

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The ideal candidate will have significant experience with SQL Server and C#. A financial services company is seeking an experienced SQL Server Database Administrator to manage and develop databases and web services.

This range is provided by Client Server. Direct message the job poster from Client Server. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

A technology provider in Insurance Underwriting seeks a Python Developer to design and develop data-centric backend services.The ideal candidate will have strong Python skills, experience with FastAPI, and good SQL knowledge.This role offers competitive salary up to £95k, hybrid working conditions,

A global technology services provider is seeking a professional for a network infrastructure role focused on server deployment, installation, and lifecycle management.