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Job Title - Policy & Compliance Manager Department - Technical Reports to - Head of Technical Location - Middlesbrough Salary - £30,000 - £35,000 Contract - Permanent, full time The role - We are looking for someone to take ownership of our Policy & Compliance function and lead it. You'll sit in the Technical Department, alongside Service Desk, Networks, Projects and Infrastructure, reporting into the Head of Technical. The job blends hands-on technical credibility with compliance leadership. You'll hold our Cyber Essentials and GDPR positions internally, and build both into priced, revenue-generating service offerings for our client base, alongside penetration testing. You'll need to be comfortable standing by your decisions, confident in front of clients as well as colleagues, and happy to roll your sleeves up on technical work when the Desk needs a hand. What you'll own - Five areas of responsibility, each one yours to run rather than assist with. Cyber Essentials - Internal and client-facing Project manage Cyber Essentials and Cyber Essentials Plus certification, for us and for clients Own scoping, evidence gathering, remediation planning, submission and renewal cycles Build it into a structured, priced product offering GDPR and data protection - Including DPO services Own the GDPR roadmap: define milestones, close gaps, keep us compliant Apply ICO knowledge practically across registration, breach reporting, DSARs and records of processing activity Write customer data policies, IT acceptable use policies and IT business continuity plans Act as Data Protection Officer for clients who buy the service Compliance tooling - Within our Kaseya stack Own and administer Kaseya Compliance Manager, or an equivalent platform Use it to evidence and report on compliance posture, for us and for clients Penetration testing - A new commercial line Lead and coordinate pen testing engagements, internally and for clients Build it into a commercial offering alongside Cyber Essentials Policy and internal controls - The underlying discipline Apply change management when drafting and revising policy Create and maintain sound internal controls, and monitor adherence to them Audit policy, practices and documents proactively to find weaknesses before anyone else does Train and educate employees and clients, and field their compliance questions Service desk support - Occasional, not your day job Flex into Service Desk support when it's needed Keep enough technical grounding, and enough understanding of desk SLAs, to help efficiently without being a primary desk resource One thing to be clear about This is not a developmental role with extensive training and a long runway. We need someone who can pick it up and run with it from day one. That means you already have the technical grounding and the compliance exposure to take ownership quickly, and you're comfortable operating with minimal supervision. If that's you, you'll have a function to shape and real commercial ownership of it. What you'll need A strong technical background, ready to step up Demonstrable experience with Cyber Essentials and Cyber Essentials Plus certification Knowledge of GDPR, ICO compliance and general compliance controls such as the DPA Experience with Kaseya Compliance Manager or a similar GRC tool Pen testing exposure, whether scoping, coordinating or delivering Experience writing and implementing company policy, plus business continuity work The confidence to lead internal and customer meetings Project management skills, and the drive to take an initiative to completion on your own A commercial mindset that treats compliance and security as a product, not a cost centre Excellent communication, integrity, professional ethics and close attention to detail Nice to have MSP experience Time spent in a compliance environment, full or part time Health or education sector experience General cyber security experience Professional certification such as CCEP. We'll support the right candidate through certification Technical skills we'll expect Windows Server administration: AD, Group Policy, DNS and DHCP Microsoft 365 and Azure AD administration Networking fundamentals: VLANs, firewalls, routing and switching Backup and disaster recovery concepts RMM and PSA tooling, ideally the Kaseya stack Troubleshooting across desktop, server and network estates TPBN1_UKTJ

NRG. Stockton-On-Tees, England, United Kingdom This range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, Windows Server, VMware/Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rd Line Engineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a range of technologies. Key Responsibilities: • Provide 3rd line technical support for escalated IT issues, ensuring timely resolution., • Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies., • Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles., • Manage and troubleshoot virtualisation platforms such as VMware and Hyper-V., • Oversee network infrastructure, including LAN, WAN, firewalls, routers, VPNs, and VLANs., • Assist with IT infrastructure projects, migrations, and deployments., • Implement security best practices across systems, ensuring compliance with industry standards., • Document technical processes, configurations, and solutions to improve efficiency and knowledge sharing., • Work closely with 1st and 2nd Line Support teams, providing mentorship and technical guidance. Skills & Experience we are looking for: • Proven experience in a 3rd Line IT Support role, • In-depth knowledge of Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)., • Strong experience with Microsoft Azure, including virtual machines, networking, and identity management., • Expertise with Mobile Device Management (InTune), • Expertise in managing Windows Server environments (2016 and later)., • Hands-on experience with virtualisation platforms such as VMware and Hyper-V., • Strong networking knowledge, including firewalls, switches, routers, VLANs, VPNs, and Wi-Fi solutions., • Familiarity with backup solutions, disaster recovery, and failover clustering., • Excellent troubleshooting and problem-solving skills., • Ability to work both independently and collaboratively within a team., • Strong documentation and communication skills., • Work with cutting-edge technologies in a fast-paced and rewarding environment., • Opportunities for professional growth and certifications., • Collaborative team culture with a focus on innovation and continuous improvement., • Competitive salary and benefits package. For more information or to apply, click Apply Now and a member of our team will be in touch. Mid-Senior level Full-time Information Technology IT Services and IT Consulting #J-18808-Ljbffr

Our client is a UK business software company. Our client's IT Managed Services business helps customers modernise and run their datacentre and Azure environments. The Professional Services function delivers structured, outcome driven technical engagements that help customers design, implement, and optimise their infrastructure, spanning both on premises datacentres and Microsoft Azure. This is a hybrid, delivery focused, customer facing role covering datacentre infrastructure and Microsoft Azure. You will implement and migrate infrastructure across Windows Server, virtualisation and compute platforms, storage, clustering, backup, and disaster recovery, and deliver Azure infrastructure and hybrid identity workloads alongside them. Working knowledge of Microsoft 365 is desirable. You will work closely with pre-sales, Principal Consultants, Architects, and operational teams to deliver high quality, supportable solutions aligned to agreed standards. • Provide hands-on design and delivery expertise across datacentre, hybrid, and Azure environments, acting as the customer's main technical point of contact during engagements., • Support pre-sales engagements, contributing to solution definition, technical assurance, and scoping of infrastructure, migration, and business continuity opportunities., • Take handover of solution designs from Pre-Sales Architects, review the agreed scope, define how the solution will be delivered, and flag any gaps or out-of-scope requirements before delivery begins., • Implement and deploy secure, resilient, well-documented Microsoft Azure infrastructure and hybrid identity solutions, including landing zones, virtual machines, storage, networking, hybrid connectivity, Entra ID, and Azure Monitor, aligned to the Azure Well-Architected Framework and operational support standards., • Design and deploy Windows Server platforms and core directory services, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and hybrid identity through Entra Connect., • Design and deploy resilient compute and storage platforms, including failover clustering, high availability, shared and software-defined storage, and the backup and replication that underpins them., • Lead and support migration of customer server estates, including physical-to-virtual, virtual-to-virtual, datacentre relocation, and migration of workloads into Microsoft Azure., • Deliver backup and disaster recovery solutions, including our client BaaS and DRaaS services, replication tooling, RTO/RPO design, and DR testing., • Implement security hardening and compliance baselines, including CIS hardening, PKI, encryption at rest and in transit, and access control., • Contribute to automation and standardisation using Terraform, PowerShell, agreed runbooks, and reference architectures., • Deliver engagements to agreed time, cost, and quality targets, communicating progress, risks, and dependencies clearly and flagging scope change early., • Work with operational teams to ensure environments are supportable, resilient, and well documented., • Produce clear, structured technical design documentation and support service handover activities., • Act as an escalation resource for complex infrastructure incidents and technical challenges., • Build trust and long-term relationships with customers as a representative of the wider business., • Ability to advise customers on practical AI use cases, risks, and governance considerations., • Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency., • Proven experience, delivering infrastructure solutions in consultancy, managed service, or enterprise environments., • Strong hands-on experience with Windows Server, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and file and storage services., • Demonstrable experience implementing and supporting enterprise virtualisation platforms and services, both on premise and as a cloud service., • Strong hands-on experience with VMware vSphere and Hyper-V, covering cluster design, high availability, live migration, shared storage, and virtual networking., • Experience of infrastructure design, operating system deployment, and storage connectivity, including failover clustering and shared or software-defined storage., • Experience migrating server estates using structured, low-risk approaches, covering planning, migration tooling, execution, cutover, and decommission., • Working knowledge of backup, replication, and disaster recovery tooling, including RTO and RPO design., • Working knowledge of Microsoft Azure IaaS and hybrid cloud, including landing zones, virtual machines, storage, networking, hybrid connectivity, and Azure Monitor., • Working knowledge of Azure identity and access management (Entra ID, Entra Connect, RBAC, Conditional Access), Infrastructure as Code, and Azure cost optimisation., • Working knowledge of PowerShell and Terraform for administration, automation, and standardisation., • Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management., • Strong customer-facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets on chargeable engagements., • Ability to travel to customer sites and datacentres as required., • Eligibility to obtain and maintain UK Government Security Check (SC) clearance. Please note, applicants must have the legal right to work in the UK at the time of application. Advert Closing: Midnight, 27th September, please note early applications are encouraged, as the advert may close sooner if a strong pool of high-quality applicants is received. Wellbeing that means something • 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay, • 24/7 Employee Assistance Programme for confidential support, • Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures, • Income protection: up to 75% salary for 5 years if you ever need it, • Pension with 5% matched company contributions, • Life assurance worth 4x your salary from day one, • Free financial planning session with the option to engage in more tailored financial coaching. Grow your career with us • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library, • Access to external training and apprenticeships Making a Difference • MatchIt! Fundraise for a cause close to your heart and our client will match part of the funding, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: • ULEV car scheme with 1,000+ models, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership We are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. Our client is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including our client AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at JBRP1_UKTJ

Location: Thornaby, Stockton-on-Tees Job Type: Full-Time, Permanent Salary: £35,000 - £50,000 DOE About Our Client Our client is a globally recognised provider of financial intelligence and analysis, helping organisations make informed business decisions with confidence. Through innovative financial assessment tools and market insights, they support businesses around the world in understanding market movements, identifying opportunities, and gaining a competitive advantage. Due to continued growth, they are looking to appoint a talented Back End Developer to join their technology team based in Thornaby. This is an exciting opportunity to join a well-established and highly successful business developing high-performance web applications and internal systems used by organisations worldwide. As a Back End Developer, you will play a key role in the development, optimisation, and maintenance of server-side applications, helping to ensure performance, scalability and reliability across the company's digital platforms. You'll collaborate with a close-knit technical team, contribute to innovative solutions, and help shape the future of the organisation's technology landscape. • Develop, maintain and optimise web applications using C# and ASP.NET Core MVC, • Design and implement robust back-end services and APIs, • Collaborate with developers and stakeholders to deliver high-quality solutions, • Explore and implement new database and application technologies to improve performance and functionality, • Design and maintain efficient database architectures, • Produce clear technical documentation for systems and development projects, • Provide application support, troubleshooting and issue resolution, • Contribute to both customer-facing applications and internal business systems, • Ensure applications remain secure, scalable and high-performing, • Commercial experience developing applications using C# and ASP.NET Core MVC, • Experience working with Azure DevOps, • Strong knowledge of Azure SQL, • Experience using Git for version control, • Solid understanding of Object-Oriented Programming (OOP), • Understanding of scalable application design principles, • Strong debugging and unit testing skills, • Excellent problem-solving abilities, • Strong written and verbal communication skills, • Ability to work effectively both independently and within a collaborative team environment, • Degree in Computer Science, Information Technology, or a related discipline, • Experience working within an Agile development environment, • Knowledge of Continuous Integration and DevOps practices, • Experience evaluating and implementing new technologies and solutions, • Competitive salary of £35,000 - £50,000, depending on experience, • Opportunity to work for a successful and internationally recognised organisation, • Modern offices in Thornaby, Stockton-on-Tees, • Exposure to large-scale business-critical applications, • Collaborative and supportive development environment, • Long-term career development opportunities If you're a passionate Back End Developer looking to work on meaningful products within a growing technology team, we'd love to hear from you. #J-18808-Ljbffr

Back End Developer role based in Thornaby, Stockton-on-Tees, with a focus on server-side applications built in C# and ASP.NET Core MVC. You will join a technical team to develop, optimise and maintain high-performance web services and internal platforms. Responsibilities include building robust APIs, designing scalable data architectures, and contributing to CI/CD pipelines using Azure DevOps. Strong OO concepts and unit testing are essential for delivering reliable software in a collaborative #J-18808-Ljbffr

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As a Technical Project Manager you will lead projects within an Agile software development team across the full delivery lifecycle, from engaging with new customers to ensure project scoping and estimation, through to managing project resources, communication and process to ensure smooth transition

A FinTech startup in Newcastle is seeking a Software Developer to join their team focusing on complex systems.This role offers competitive pay of up to £70k, a bonus, and a dynamic workplace culture.Candidates should have a relevant degree and experience in backend development, with a strong comman

You should have strong commercial experience as a SQL Server DBA, Database Performance Engineer or SQL Server Performance Specialist. We are working with an established technology organisation that is looking for a Senior Database Performance Engineer to take ownership of SQL Server performance acro

A growing tech company in the UK is seeking a hands-on Technical Architect with strong Java skills to design and implement scalable AWS solutions.The role involves leading the architecture for a core insights platform, focusing on infrastructure, data, and application layers.You will ensure complian

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A leading technology firm in the UK is seeking a Senior Full Stack Engineer skilled in React and TypeScript.This role is remote with occasional team meetups in London.Responsibilities include contributing to technical discussions and tackling complex challenges in the Fintech sector.Ideal candidates

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