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We’re looking for a Second Line Support Analyst who’s ready to take the next step in their IT career. If you’ve gained solid experience in First Line Support and are eager to tackle more complex challenges, this is your opportunity to grow, contribute, and be part of a collaborative and forward-thinking IT team. As a Second Line Support Analyst, you’ll be the go-to expert for escalated technical issues, ensuring smooth operation of our IT systems and delivering outstanding service to our users. You’ll play a key role in maintaining high service availability, resolving complex problems, and driving continuous improvement across the IT function. What You’ll Be Doing: Incident and Request Management • Handle incidents and service requests escalated from First Line Support., • Diagnose, troubleshoot, and resolve hardware, software, and network-related issues., • Escalate unresolved issues to third-line support or specialist teams with clear documentation. • Ensure service levels (SLAs) are met for response and resolution times. Technical Support • Provide remote and on-site support for end users across the organisation., • Support core business applications, operating systems, and peripherals., • Configure and install hardware such as laptops, printers, and other devices., • Perform software installations, updates, and patch management., • Full-time, with flexibility to support out-of-hours maintenance or escalations, • Travel between HCR Law offices as required End User Experience and Communication • Act as a point of contact for users requiring deeper technical support., • Communicate technical solutions in a clear, user-friendly manner.• Provide guidance and informal training to users to improve confidence and adoption of tools. System and Infrastructure / Server Support • Support and maintain Active Directory, Exchange/Office 365, and other enterprise systems. • Manage user accounts, permissions, and access rights., • Assist in monitoring system performance and network connectivity., • Support backup and recovery operations. Microsoft Platform & Teams Adoption • Act as a subject matter expert for Microsoft 365 tools, especially Teams, Outlook, SharePoint, and OneDrive. • Support Teams lifecycle management including setup, permissions, guest access, and integrations. • Promote best practices and drive adoption of Microsoft collaboration tools., • Identify opportunities to improve digital workflows and user experience. Customer Service • Deliver excellent customer service through clear and professional communication., • Keep users informed of progress and resolution timelines for their incidents or requests., • Manage expectations effectively and maintain professionalism in all interactions. Administration and Documentation • Maintain accurate and detailed records of all support interactions in the service management system. • Update and contribute to the IT knowledge base with troubleshooting steps and solutions from third-line teams, specialist groups, or suppliers. • Ensure compliance with IT policies, security standards, and data protection regulations., • Help train First Line Support Analysts by sharing knowledge and best practices. Teamwork and Continuous Improvement • Work collaboratively with colleagues across IT to ensure seamless support for end users., • Share knowledge with the wider team to improve overall service desk capability., • Identify opportunities to improve processes, reduce repeat incidents, and enhance the user experience. • Participate in service reviews and contribute to IT improvement initiatives., • Apply familiarity with the ITIL framework, including incident, service request, change, and problem management. About You • Strong knowledge of Microsoft 365, especially Teams, Outlook, SharePoint, and OneDrive, • Experience supporting Windows 10/11 and Microsoft Endpoint Manager (Intune), • Excellent troubleshooting and problem-solving skills, • Clear and professional communication with technical and non-technical users, • Ability to work independently and collaboratively across teams. Desirable: • Familiarity with Power Platform (Power Automate, Power Apps), • Experience with Azure AD, Exchange Online, and Teams governance, • Understanding of ITIL principles and service management practices, • Experience delivering user enablement or adoption support, • Degree or equivalent qualification in IT or related field (preferred), • Full UK driving licence Benefits of working with us: • Scottish Widows Pension Scheme, • 28 days annual leave (plus public holidays), • Bonus scheme, • Healthcare cash plan, • Electric vehicle scheme, • Happy People / Perks at Work benefits portal, • Cycle to Work scheme, • Life Assurance, • 1/3 gym membership contribution, • Flu vaccinations

IT Support Analyst Full time/ Competitive salary/ Cheltenham office based (Direct applicants only – no recruitment agencies please) We are looking someone who is customer-focused, technically skilled, and eager to learn within a fast-paced environment. As IT Support Analyst you will provide 1st and 2nd line technical support to end-users across the company (including remote colleagues). You will lead on troubleshooting hardware, software, and network issues, maintaining IT systems, and ensuring all users receive timely and effective assistance. You’ll work closely with the Head of IT to make sure we are getting the most out of our internal and telephony systems. This is a varied, hands-on role that’s perfect for someone who enjoys variety, is highly organised and can work effectively under pressure/ juggling conflicting priorities. A strong communicator who combines technical excellence with interpersonal skills, along with a can-do attitude, specific accountabilities include: • Act as the first point of contact for IT-related issues via phone, email, or helpdesk system to users throughout the company, • Undertake Desktop and Server Administration tasks, • Support user accounts, permissions, and access control through Active Directory / Microsoft 365, • Perform routine maintenance and updates on systems, ensuring compliance with company IT policies, • Provide support to the Head of IT, • Provide overall support for software/hardware used by all employees of the company including remote workers, • Take responsibility for managing the asset inventory, • Support onboarding and offboarding of employees (account setup, equipment preparation), • Assist with maintaining backups, antivirus systems, and system monitoring, • Work closely and maintain good relations with a variety of IT partners, • Monitor system performance and recommend improvements to meet business needs, • Provide support for printers in conjunction with third party supplier, • Understand and support the telecoms systems used within the company, • Support the in-house Intranet system and related processes, • Understand and provide user support for the company CRM and booking system. About You: We’re looking for a collaborative team player who is self-motivated and capable of working independently within defined guidelines; you will have an eager willingness to learn and develop (yourself and others). Strong initiative with a results focussed approach. Technical requirements include: Essential: • Minimum 2 years’ experience in an IT Support/Systems Administrator or Service Desk role, • Strong knowledge of Microsoft Windows Server and Desktop operating systems, • Skilled in using Microsoft 365 Admin Centres, Active Directory and Group Policy, • Basic networking concepts (DNS, DHCP, TCP/IP), • Strong working knowledge of common desktop applications including Microsoft Office, Teams, Internet browsers, Adobe Suite, etc, • Advanced Microsoft Excel skills, • Experience with Windows Server administration, user management, and system monitoring, • Familiarity with virtual infrastructure and backup tools (e.g. VMWare/Veeam), • Hands-on experience with hardware/software installation and troubleshooting, • Experience with SharePoint and Cloud storage, • Awareness of software licensing regulations and compliance requirements, • Avaya or other enterprise telephony systems, • Cloud-based phone systems, • SQL and relational databases, • PowerShell scripting knowledge, • DHCP and broader Active Directory administration, • Azure / Defender / Other 365 products, • Web technologies: HTML, CSS, PHP, JavaScript If you’re ready for a challenge and want to play a key role in driving real change, we’d love to hear from you. Please send your CV and letter of application to: Helen Moylan/ Chief Customer & People Officer

Senior Software Engineer - Go/React/AWS - Remote - New Role A leading organisation in the Gloucestershire area requires a Senior Software Engineer to join its growing team. Suitable candidates will have strong Go and React experience coupled with AWS experience. The successful candidate will have the following: • Substantial experience in full stack development (Go)., • Proficiency in React and knowledge of other front-end frameworks like Angular or Vue.js., • Strong understanding of SaaS architecture and cloud services., • Experience with RESTful APIs and microservices architecture., • Familiarity with database technologies (such as SQL Server, PostgreSQL and NoSQL)., • Excellent problem-solving skills and attention to detail., • Strong communication and teamwork abilities., • Ability to work in a fast-paced and agile environment., • Experience with CI/CD pipelines and DevOps practices., • Proficiency in containerisation technologies such as Docker, • Familiarity with serverless architecture and AWS/Azure services., • Experienced with AI productivity tools and how to utilise them. Benefits: • Competitive salary and performance bonuses., • Flexible working hours and remote working options., • Professional development opportunities., • Collaborative and inclusive work environment. Please send CV for full job description and an informal chat.

Lead SharePoint Designer Cheltenham - 3 days per week onsite £50,000 - £70,000 DOE Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. We are seeking a skilled SharePoint Designer Support Specialist to join our IT team. This role focuses on creating, maintaining, and supporting SharePoint sites, workflows to optimise business processes and user support for SharePoint 2019, SharePoint Online and Microsoft B2B. The ideal candidate will have strong technical expertise in SharePoint design, experience in troubleshooting issues, and a solid understanding of user experience principles. SharePoint related responsibilities include site construction, permissions, user requests, and incident resolution. Other responsibilities include managing user onboarding, access and offboarding processes via internal tools. This role is instrumental in bringing the value of the SharePoint platform and customer success to the programs funding the position. The candidate must be able to research, design, develop, and/or modify the SharePoint related solutions. Responsibilities: • Design, develop, and maintain SharePoint sites, subsites, and workflows., • Collaborate with stakeholders to gather requirements and create customised SharePoint solutions., • Provide technical support for applications resolving incidents, issues, and service requests in a timely manner., • Work closely with Enterprise IT team to align SharePoint strategy, structure and governance with organisation objectives, • Work closely with IT infrastructure teams to resolve network, server, or hardware issues affecting application performance., • Develop SharePoint pages using SharePoint Designer and other tools., • Create training materials and provide training to users on SharePoint functionalities., • Use Share Gate for data migration operations and site migrations Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Demonstrable experience in SharePoint design, development and support, • Proficiency in InfoPath, 2019 Workflows, and Power Platform support and creation experience, • Strong problem-solving skills with experience in troubleshooting SharePoint issues., • Experience in SharePoint Online, Microsoft 365, SaaS, and hybrid environments., • Excellent communication skills with the ability to work closely with stakeholders at all levels., • Experience collaborating with IT teams on strategy, structure, and governance is a plus. Security clearance: Due to the nature of our projects, you must be Sole UK National for this clearance type. You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • A mission to believe in – Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters., • A place to belong and thrive – Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence – we are passionate about growing and supporting our inclusive community where everyone can belong., • Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that’s right for you.

At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a.We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home.From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving

The Botanist are recruiting a Server!.

Server/Waiter/Waitress - Brasserie Blanc Cheltenham.

• Enhanced DV cleared to start – must be active (West), • Globally leading defence / cyber security company, • Up to £65k DoE - plus benefits and bonuses, • Cheltenham location – hybrid working model, • Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes Who Are We? We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make the UK as safe as possible. Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance. What will the Senior Support Engineer be doing? In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector. We need the Senior Support Engineer to have: • Active enhanced DV Clearance (West), • Willing to work full-time on-site in Cheltenham when required., • Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack., • Strong ability to manage tasks proactively while adapting to shifting priorities., • Proficiency in Linux server administration., • Experience with technologies such as Apache NiFi, MinIO, and AWS S3., • Skilled in managing and patching Java and Python applications., • Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift To be Considered: Please either apply by clicking online or emailing me directly at For further information please call me on 0161 416 6800 or 07719 065951. I can make myself available outside of normal working hours from 7 am until 10 pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also, feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you. SENIOR SUPPORT ENGINEER KEY SKILLS: SUPPORT ENGINEER / LINUX / UNIX / AWS / DOCKER / KUBERNETES / PYTHON / ANSIBLE / JAVA / ELK / APACHE / SPLUNK / APACHE NIFI / DV CLEARED / DV CLEARANCE / DEVELOPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / CHELTENHAM / SECURITY CLEARED / SECURITY CLEARANCE

Currently entering a period of business change and modernisation, this leading employer is looking to add to its team with the appointment of several Linux Engineer. This organisation has recently signed off on a number of projects to bring its IT systems in line with its exacting standards as well as drive forward to market leading standards. This role is critical in that success. The role will also be responsible for Installation or removal of hardware and/or software, using supplied installation instructions and tools; following agreed standards, including those for electrical work. The role will also involve investigating potential and actual service problems and recommending solutions. The ideal candidate will have knowledge and experience in some of the following: • Experience with Linux server and Workstation, • Familiarity with public cloud platforms such as AWS, Azure, or Google Cloud, • Experience with containerisation and Kubernetes, • Experience with automation tools (Terraform, Ansible, PowerShell, or Python) Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Currently entering a period of business change and modernisation, this leading employer is looking to add to its team with the appointment of several Linux Engineer. Experience with Linux server and workstation.

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a.We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home.From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on ser

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Graduate C++ Developer / Backend Software Engineer (C++ Linux TCP/IP) Remote UK to £45k.Are you a bright, enthusiastic Computer Science graduate with C++ coding skills?.You could be progressing your career, working on Greenfield Cyber Security software products and learning from hugely talented tea

As a Floor Server at Electric Shuffle, youll be the friendly face delivering epic service and good vibes straight to our guests.

Backend Software Engineer / Developer (AI) Knutsford onsite to £130k.Are you a technologist with a strong knowledge of AI and its practical uses within software engineering?.You could be joining a Cybersecurity technology company and enjoying a huge range of perks and benefits from continual learni

At Heartwood Collection, we're on the lookout for passionate and vibrant individuals to join our team as a.We're an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home.From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Replacing an excellent member of our team who is about to go on maternity leave.Various hours and days, to the total of 5 days/evenings per week in the summer for up to 35 hours.Serving Food and Drinks to our residents and guests.DEAL BREAKERMust have own transport.Must be 100% re

Senior Back End Developer / Engineer (TypeScript Node.Are you a senior, hands-on Back End Developer looking for an opportunity to take ownership and progress your career at a scaling tech company?.You could be joining a growing games company that combines state of the art technology, gaming and luxu

Ubuntu Server is the world's most popular Linux - on cloud and bare metal. Oversee the quality of the Ubuntu Server image family. Plan and deliver Ubuntu Server features.

Senior Backend Engineer / Developer (TypeScript Node.Are you a senior, hands-on Backend Engineer looking for an opportunity to take ownership and progress your career at a scaling tech company?.You could be joining a growing games company that combines state of the art technology, gaming and luxury

Installing and commissioning new SQL Server Installations. Proven experience administering SQL Server 2008+ installations including. Management of Microsoft SQL Server installations.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

The role requires extensive knowledge and experience of Windows Server operating systems, Microsoft Hyper-V/Azure/365, server and storage hardware in an enterprise environment. Design, configure, install, maintain, and troubleshoot the Trust’s server infrastructure, including on-premise servers, v

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

An established background and relationships with Server, Workstation & Gaming System Integrators and VARs. Responsible for overall Server, Workstation & Gaming CPU & GPU share growth within Northern Europe. Proven sales experience within a high-performance computing industry or segment experience in

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

We are a UK-based provider of premium VPS, cloud, and server colocation services, and we're looking for independent professionals who can bring in clients through affiliate marketing or reseller channels. Has access to a relevant audience or client base in need of hosting or server colocation. Refer

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

SQL Server DBA Expertise: Proven experience managing enterprise-scale Microsoft SQL Server environments. Demonstrated responsibility for large, complex SQL Server estates in production. Administer and maintain Microsoft SQL Server databases across multiple business-critical platforms.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

This role is partner‑facing and will own the business development of AMD partners across key verticals (Server, Workstation & Gaming). An established background and relationships with Server, Workstation & Gaming System Integrators and VARs. Responsible for overall Server, Workstation & Gaming CPU

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Strong working knowledge of server operating systems (Windows Server 2016, 2019, 2022, Linux – REHL, SUSE, Ubuntu) or Microsoft Defender for EndPoint. We are looking for a Cyber Security Server Engineer to join our Deloitte Global Team.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Responsible for planning the server onto racks, arranging the server mounting. Responsible for the daily server maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware. Other server operation related work.

At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

SQL Server DBA with expertise in all areas of SQL Server to support database management, security, performance tuning, capacity planning, high availability, disaster recovery, and lifecycle management. Experience with SQL Server 2012 thru 2022 to support SQL Server Upgrades. SQL Server Database Admi

This range is provided by Client Server. Direct message the job poster from Client Server. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Were on the lookout for Trainee and Junior Server Builders!. If youre interested in IT and youd enjoy developing your IT hardware skillset and working within a fast-paced, exciting team, this role is for you! As part of our engineering team, youll be building and testing servers, booking in/out deli

This range is provided by Client Server. Direct message the job poster from Client Server. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

We are currently looking for an Infrastructure Engineer - Server & Virtualisation to join our Technology Service & Operations function within the Digital & Technology group. HPe DL and ML standalone server deploy and manage (optional) with nVidia graphics accelerators for AI and high‑capacity comp

Referrals increase your chances of interviewing at Client Server by 2x. This range is provided by Client Server. Direct message the job poster from Client Server.

Responsible for planning the server or rack, arranging the server mounting or rack installation, and following up the installation of the server operating system. Responsible for the daily maintenance, troubleshooting, repair and follow-up break-fix of the server and other hardware. Other server ope

This range is provided by Client Server.

This is an opportunity to get hands-on with complex server, cloud, and data centre migrations within a hybrid environment. Lead and execute server migrations (physical, virtual, and cloud-based). Strong hands-on experience with Windows Server (2016–2022) and/or Linux administration.

This range is provided by Client Server. Direct message the job poster from Client Server. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn.

Senior Server Engineer - Star Trek Fleet Command. Optimize server performance and analyze system bottlenecks, ensuring services can handle high concurrency and global traffic. Background in game server architectures (stateful and stateless).