IT Support & Systems Administrator
22 hours ago
Bedford
Ready for your next big step in IT? We’re hiring for a newly created role where you’ll work side-by-side with an experienced IT Manager, support brilliant colleagues, and get stuck into a mix of support, systems admin, and exciting tech projects. If you love solving problems, improving systems, and being the go-to IT expert people rely on, this role will give you the autonomy, variety, and growth you’re looking for. What You’ll Do * Own first-line and escalation support across hardware, software, systems and networks. * Manage tickets via Jira and keep the business running smoothly. * Support Microsoft 365, Windows 11, Active Directory and core business apps. * Assist with cyber security: patching, antivirus, and firewall monitoring. * Become a super-user and admin for our ERP system, helping teams get the best out of it. * Support IT procurement, suppliers and asset management. * Get involved in IT projects like migrations, new tools and software rollouts. * Deliver training and inductions when needed. What You’ll Bring * Strong experience in a hands-on IT Support/Engineer role. * Good knowledge of Windows Server, AD, Microsoft 365, and networking (VPN, firewalls, LAN/WAN). * Experience with helpdesk to...