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You will be able to think about the technologies, data, and organisational infrastructure that are needed as part of delivering successful service outcomes. Alongside this, you will play an active role in contributing to our Service & Organisation Design practice.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus. Strong practical application of service design methods and tools across complex services. Lead Service Designer| Remote first: West Yorkshire | Salary up to £85k + bonus.

Service Designer (Government) - UK/Remote - £500/Day Outside IR35. Proven experience as a Service Designer in digital delivery. Understanding of accessibility, inclusive design, and the GDS Service Standard.

Consultant/Senior Consultant – Service Designer. Use journey mapping, blueprints & prototyping to create smarter services. Strong service design experience in consulting or design-led roles.

Producing service artefacts including service maps, blueprints, user journeys and operating models. Surfacing service pain points, risks and dependencies across people, process, technology and policy. Supporting the transition from insight and strategy into practical, deliverable service design.

Proven experience as a service designer, ideally within complex environments such as public services or large organisations. As a Senior Service Experience Designer, you will collaborate closely with multidisciplinary teams to design and deliver user‑centred services that meet both user needs and

Initial 3-Month Contract - Hybrid Working Location: BirminghamHays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. About the RoleAs a Senior Service Designer,. This is an excitin

SC Cleared Service Designer - Central Government (Contract) Duration: ASAP start for an initial 6 months Rate: £380 per day (Inside IR35) Location: Remote working with occasional onsite attendance Clearance: UKSV SC (active) Nationality: UK Nationals onlyWe are seeking an experienced SC Cleared Ser

Service DesignerMy Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organis

SC Cleared UCD Service Designer3-6 month contractPredominantly remote with occasional client visitsOutside IR35We are looking for an SC Cleared UCD

SC Cleared Service Designer - Central Government (Contract).

SC Cleared UCD Service Designer. SC Cleared UCD Service Designer. This role will focus on service design for.

A prominent technology company is seeking a Senior Service Designer to deliver high-profile digital products for major UK organizations.

A government services provider is seeking a mid-senior level SC Cleared Service Designer for a contract role supporting a UK Central Government department. The position involves leading service design across various public sector environments, including the creation of service blueprints and facilit

Mentor Service Designers, Junior Designers, and the Service Acceptance Analyst. If you’re an DV and NPPV3 cleared Service Designer ready to support and enhance a critical public‑sector service environment,. Collaborate with Service Transition to ensure smooth service introduction.

A strong portfolio demonstrating end‑to‑end service design work: from discovery and insight through to service blueprints and future‑state journeys. Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. Solid hands‑on experience in role

A government department is seeking a Service Designer for a 3-month contract based mostly remote with some travel to offices in London, York, or Glasgow.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. Candidates should have a proven track record in service design and be skilled in journey mapping and service blueprinting. The role involves collaborating

A tech consultancy firm is seeking a Lead Designer to join their multidisciplinary team, focusing on creating innovative digital products for Government and Private Sector clients. The role entails managing design practices, leading workshops, and mentoring junior designers.

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys and service models in a hybrid work environment. The successful candidate will lead service design strategies, collaborate with cross-functional teams, and drive impactful design outcomes across d

A leading banking institution is seeking a highly motivated Senior Service Designer for a 12-month fixed-term contract in London. The role involves leading seamless digital experiences for customers, fostering the practice of service design within the group, and collaborating closely with product te

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

Mentoring and providing professional guidance to Service Designers, Junior Service Designers and Service Acceptance colleagues. You will collaborate closely with the Service Design & Transition Team, programme teams and a wide range of stakeholders to develop service design concepts and ensure succe

As a Senior Service Designer, your role will include:. Senior Service Designer (12‑Month FTC). Researching and documenting current state services and experiences, and prototyping future state services.

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

With 3‑5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user‑centred service experiences. You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑en

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

A world-leading organization is seeking a Service Designer for a 6-month remote contract, with up to 1 day per month onsite in London. The role involves reviewing end-to-end service journeys, managing service design projects, and engaging with stakeholders to ensure successful outcomes.

A leading digital consultancy is looking for a Senior / Lead Service Designer to join a UK government programme. This fully remote role will involve reimagining public services, leading design processes, and collaborating with cross-functional teams. Experience in service design and a strong communi

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley or Leeds. You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service

Previous experience as a Service Designer (at mid-weight level). This is an opportunity to learn from more experienced designers and grow your Service Design profile through a range of projects you’ll be supporting on. Mid-weight Service Designer, up to £55,000.

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

Lead end‑to‑end service design across complex, AI‑enabled services spanning digital channels, assisted journeys and internal operations. Deep, hands‑on experience delivering service design across a broad range of complex initiatives, with exposure to multiple service contexts and domains. Re

A leading technology consulting firm in Greater London is seeking an experienced Senior Service Designer. The ideal candidate will have a strong background in service design and agile methodologies, as well as experience in the UK public sector. They will create service blueprints and lead design wo

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Job title: Lead Service Designer. Experience collaborating closely with senior designers, product, and business stakeholders. Strong hands‑on experience in discovery research, synthesis, systems mapping, and service blueprinting.

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

We’re looking for a Senior Service Designer to lead service design strategy and direction across complex problem spaces within BBC Product Group teams. This role is suitable for service designers who lead through judgement, influence and care for outcomes, and who are motivated by improving how se

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We combine strategic thinking, customer-centric service design, and agile engineering practices to accele

Hands-on experience producing service blueprints, journey maps, systems maps, and conceptual models. Work closely with Product, UCD, Policy, BA, and Technical teams to map current and future state services. Create service blueprints, user journey maps, process flows, and supporting artefacts.

Capco is looking for a Lead Service Designer to help us create customer‑centric products & services that drive meaningful change in finance. Lead Service Designer - Product & Experience. Lead Service Designer – Product & Experience.

Mentoring other designers and helping grow best practices in service design. Get notified about new Service Designer jobs in. Senior / Lead Service Designer.

A leading financial services institution is seeking a Senior Service Designer in London for a 12-month fixed-term contract. This role involves enhancing customer interactions and working in agile teams to shape services that optimize the user experience.